Business Administrator Jobs

Membership Specialist

Would you like to work in a dynamic forward-looking organisation as the Membership Specialist, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Membership Specialist

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £30,324 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Membership Specialist who is passionate about mental health service provision in the UK, to join a vibrant and thriving team. You will provide a frontline service for customer enquiries and help us to maintain our registers in the public interest. You will be pivotal in capturing essential data and processing associated transactions.

Key responsibilities include:

• Provide general enquiry services to members, non-members, and members of the public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.

• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.

• Ensure accurate and timely processing of applications for our membership, following defined guidelines and processes. Produce reports from CRM systems as required.

• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.

• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.

• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.

About You

This is a role for an individual who enjoys using technology and software applications, and has experience of working with databases, emails, documents and spreadsheets. You will have an opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Minimum of 1 years’ experience in a similar remote customer service role.

• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.

• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.

• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.

• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.

• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Customer Service, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Membership Officer, Membership & Communications Manager,  etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Our Communications and Awareness Executive will play a crucial role in the rollout of our awareness and education programmes to women and girls across the UK. This will include supporting our Education Manager with the rollout of year round activations across UK universities and schools as well as managing our social media accounts with educational content. 

This role is unique, from the breadth of responsibilities, to the ownership it allows for an individual to flourish and grow in their role. 

We are looking for a confident, outgoing individual, comfortable in managing competing priorities and who is able to work collaboratively with a wide range of stakeholders. The successful candidate will be energetic, flexible and reliable in their day to day activities, have a keen eye for detail and excellent writing and organisational skills. In return we offer a role in a growing, enthusiastic, fast moving team and the opportunity to make a real difference.
 

Responsibilities and Duties

• Support the management and delivery of our student education programme across UK Universities.

• Management of our network of university student ambassadors across the UK.

• Managing the activation of our student ambassador network.

• Drafting of fundraising and charity activity impact reports.

• Administrative assistance to the wider team including calendar management, 

• Website management, email marketing and database management. 

• Work with our Lady Garden supporters with lived experience to help them share their stories and get involved with our social media, events and community programmes.

• Liaise with our social media agency to ensure growth across all our channels including Instagram, Facebook, Twitter and TikTok. This includes the Facebook for Business account and LinkedIn

• Support with capturing content for the Lady Garden Foundation’s social media sites - Instagram,  Facebook and Tiktok (possibly Twitter) as well as website, including support with writing blogs, posts and  multimedia content 

• Attend events when required, including occasional weekends and evenings and provide support to the wider team when required.

• Awareness and research of key health issues and updates in the gynae arena (general)

• Awareness and research of activity from other charities within the sector (general)

• To undertake other duties across the Lady Garden Foundation that may be required.

Qualifications and Skills: 

• Excellent organisational skills and attention to detail

• Strong IT skills including Microsoft Office

• Proficient skills in Canva and Squarespace

• A good understanding of the charity landscape including Fundraising Regulations 

• Effective diary management including your own 

• Ability to manage multiple activities at one time including direction from multiple individuals

• An understanding of women’s health issues and the gynae landscape including the five gynaecological cancers.

• Excellent communication and presentation skills

Person Specification:

This is a front-facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose. The right candidate will demonstrate a flexible approach, and an affinity and empathy with our charity: 

• Animated and enthusiastic

• High energy and reliable

• The ability to work independently and as part of a larger team

• Ability to use initiative and work positively and independently 

• Strong attention to detail and accuracy in all areas of work 

• Demonstrable time management skills

• Passion for our cause

Desirable Skills:

• Some charity experience

• Experience of using the Microsoft Office suite software

• Confident using MS Teams, Zoom and similar platforms (preferred) 

• Experience of using CRM software

• Confident in sharing ideas and knowledge

Equality, Diversity and Inclusion: 

The Lady Garden Foundation  recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds and lived experiences.

£37,938 - £40,476 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Permanent, Full Time 

37 hours per week, 52 weeks per year 

Starting from February 2025 or negotiable

Location: Hybrid - remote working 2 days and office based 3 days at 1 Edcity Walk, Edcity, London W12 7TF

Do you want to make a real difference in education?

We are Lift Schools, a network of schools with a clear mission: to provide an excellent education to every child - in every classroom, every day. We are looking for an enthusiastic and experienced Regional HR Advisor to join our team and help us achieve this.

You’ll be someone who can:

• Provide proactive and customer-focused HR advisory support to our academies in the London and South region
• Lead on HR casework including disciplinary, grievance, performance management and absence management.
  Build strong relationships with school leaders and colleagues
• Offer expert advice and guidance on employment legislation, best practice, and Lift Schools’ policies
• Analyse HR data and contribute to reports for the regional team and school leaders
• Contribute to a busy team, supporting the continuous improvement of HR processes and systems

You’ll be someone who has:

• Significant, proven HR advisory experience
• A CIPD qualification or equivalent experience
• Excellent communication and interpersonal skills
• The ability to work independently and as part of a team
• A passion for education and a commitment to our vision and values

If you are a highly motivated HR professional who is looking for a challenging and rewarding role, we encourage you to apply.

Closing date : 12th January 2025

Interviews : week commencing 20th January 2025

Who is Lift Schools?

We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.  As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity.  Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Chief Executive Officer

We are looking for an individual with passion, energy and the ability to collaborate to springboard BAUS upwards and onwards for the next phase of its evolution. 

This is an immensely rewarding role, which would perfectly suit a person of vision, positivity and proven delivery.

Salary: £80-£85K

Location: Central London/Hybrid - (at least 2 days to be spent in the office per week)

Hours: Full time

Contract: Permanent

Benefits: Fantastic pension scheme with a minimum 16% employer contribution.

Closing Date: 13 January 2025

About the Role

Our longstanding CEO, Anne Bishop, is leaving BAUS after a highly successful 18 years, which has seen BAUS grow and develop, going from strength to strength, and we are now seeking a new CEO to guide the organisation into its next chapter. With a proud history of advancing urological care and supporting our members, BAUS is poised for growth and innovation.

You will be working with a skilled and talented team, consisting of 10 dedicated staff members, many of whom have been part of BAUS success for a number of years.

About You

We are looking for:

• Experience in managing the leadership function in a similar sized organisation or in a senior leadership role in a larger organisation (experience in the not for profit sector, health sector or of managing a membership organisation is ideal)

• Experience in developing and delivering strategic plans to drive both internal and external operational engagement

• Experience in leading organisational, functional and budgetary initiatives, ideally in healthcare, charity or membership organisations

• A strong understanding of governance, with experience working alongside a Board

• Excellent communication and relationship building skills.

This is an opportunity to lead a longstanding and respected charity at an exciting time in its journey.

About Us

Join a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. Supporting circa 2,500 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.

How to apply

Eastside People are supporting the organisation in the recruitment of this role.

Apply via the Hireful app using the button below to submit your CV and a cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following (max 2 pages):

1. Why are you interested in the CEO role, and why BAUS?

2. How can you contribute to BAUS in this role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.

Eastside People are fully committed to equality of opportunity and diversity and work with our clients to ensure that we recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.

Please download and read the Candidate Pack before making your application.

The closing date for applications is Mon 13th January 2025, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place on Friday 7th February.

Please note, that we understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Job Opportunity: Chief Executive – Home-Start Stroud and Gloucester

Office based (Stonehouse GL10) but some hybrid working

Salary- £40,221 to £43,421 (pro-rata if appropriate) depending on experience

Permanent role - 30 - 37.5 hours (to be discussed at interview stage), over a minimum of 4 days per week

Are you a compassionate, experienced leader with a passion for supporting families?

Home-Start Stroud and Gloucester is looking for a Chief Executive to lead our team and guide our work supporting local families through the challenges of early parenthood. This is an exciting and rewarding opportunity to shape the future of our charity, working closely with our dedicated staff, volunteers, and Board of Trustees to bring our vision to life.

About the Role

As Chief Executive, you’ll be responsible for the day-to-day operations of the charity, ensuring we continue to provide high-quality services to families in need. While the Trustees set the strategic direction, you’ll collaborate with them to turn their plans into action. You’ll manage resources, oversee operations, lead a fantastic team, and represent Home-Start to key supporters and partners in the community. We’re looking for someone who has strong analytical abilities to evaluate service delivery and impact, along with a proven track record in securing and managing funding. You will also need to have excellent team management skills, inspiring and supporting our staff and volunteers to achieve their best.

Key Responsibilities

• Lead and oversee the charity’s day-to-day operations, ensuring our services have a meaningful impact on local families
• Work closely with our Board of Trustees to implement the charity’s strategic goals
• Analyse service delivery, identify opportunities for improvement, and track impact to ensure we’re meeting the needs of families
• Inspire, support, and manage a talented team of staff and volunteers, fostering a positive and effective working environment
• Ensure the charity’s financial sustainability by managing resources effectively and generating sustainable income
• Build and nurture relationships with key stakeholders, funders, and the local community to ensure long-term support
• Lead fundraising efforts, including securing new funding streams, and ensuring efficient use of resources to maximize impact

About You

We’re looking for an experienced leader who is passionate about making a positive difference in the community. You will have:
• Senior leadership experience, ideally in the charity, social care, or voluntary sector
• Strong analytical skills with the ability to evaluate and improve service delivery
• Extensive experience in fundraising, with a proven track record in securing and managing funding
• Excellent team management skills, with the ability to inspire and lead staff and volunteers
• The ability to work collaboratively with a Board of Trustees to deliver on strategy
• Strong operational and financial management experience
• Excellent communication skills and the ability to inspire and engage stakeholders
• A deep commitment to supporting families and communities, with a shared passion for our mission

We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity. We strive to create an inclusive environment where everyone feels valued and respected. We are also fully committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.

Closing date for applications: 13/01/25

We’d love to hear from you! Join us and be part of a team dedicated to making a real difference in the lives of local families. Together, we can help create a brighter future for those who need it most.

POST:                  2  Children & Families Autism Hub Support Coordinators

LOCATION: Barnet CYP Autism Hub – 858 Finchley Road, Barnet

SALARY: £27k-30k

HOURS:Full time (37.5 hours), flexible with occasional weekend and evening work

Reports to: Barnet CYP Autism Hub Manager

Direct Reports:  N/A

 

About Resources for Autism (RfA)

We have been around since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children. Since then, Resources for Autism (RfA) has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

Our Services

All of our services across children and adults and parent/carers, mirror the wider organisational mission of providing safe, fun and meaningful support that enables personal development. We provide this support by ensuring our staff are skilfully trained, meet the highest safeguarding expectations and are encouraged to develop and upskill throughout their career with Resources for Autism.

The Role

Resources for Autism has been providing services from 858 Finchley Road for many years and now working in partnership with the London Borough of Barnet are excited to be establishing the space as an Autism Hub for Children and Young People (CYP). The vision of the hub, is to create a welcoming, safe, neuro-affirmative place where autistic people and those who love and care for them can access the support and social opportunities they need at the right time, enabling them to live their best life. It will also be a place where professionals can connect, collaborate and learn ensuring services are joined-up and effective.

The service will offer a range of support to parents and carers and children and young people with autism in Barnet. The service offer could include:

- Advice support and signposting to the autism community pre and post diagnosis

- Weekly drop ins

- Social groups for autistic young people and those who love and care for them.

- Calendar of monthly workshops on specific issues addressing the needs of parent carers/ adults

- Behaviour surgeries for parents

- Autism Training to partner organisations

The Autism Support Worker roles provide access, support, outreach and reception services within an Children & Young people’s Autism Hub, and support to the Hub Manager. The role is responsible for ensuring that services delivered in the hub are effectively supported, monitored and focused to meet the needs of autistic children 0-19 Years and their families.

We are looking for a values-driven candidate with previous experience of working with and supporting children and young people and families. Knowledge and experience of working with autism is preferred but an understanding of SEN/LD will be essential.

You will have a great team of people around you and the opportunity to be a part of an innovative wellbeing project which will make enhance the offer for the Autism Community of Barnet.

Main Responsibilities:

· Provide an efficient and welcoming access point for families accessing a range of services at the CYP Autism hub, working as part of a team of staff providing support for effective service delivery.

· Provide and facilitate advice, guidance and signposting to families accessing the Autism Hub. This may be via telephone, email or in person.

· Support and manage a small caseload of 15-20 families requiring a ‘medium’ level of bespoke support and interventions, ensuring clear aims and goals are set and then empowering the children/family to achieve these.

· Host and/or co-host drop-in sessions, coffee mornings and/ or information sessions for CYP and families on different associated topics connected to autism. This will include facilitating peer support sessions and co delivered ‘workshops’ with partners on different themes.

· Provide effective administrative support to the Hub Business Manager, carrying out administrative duties as directed.

· Support the identification and registration of families with children 0-19 Years within the Hub, working alongside 0-19 Early Help Practitioners and Barnet CSC to encourage and monitor access to provision to ensure that emerging needs are met at the earliest opportunity and access data is correctly recorded and up to date.

· Ensure that activities, access and registration details are captured on RfA’s databases, supporting the Hub Manager to collate data and ensure accurate recording.

· Support the identification, monitoring and planning for eligible families and children within Barnet CSC to advise eligible families of the Hub, it’s services and support and the services available via other partners to ensure maximum take up and access of the service.

· Ensure that any families requiring additional support are flagged up with the Hub Manager and Barnet CSC staff to maintain an effective link to more targeted support and providing continuity of intervention.

· Ensure that local families are given opportunities to become involved in the planning and delivery of services, particularly those in need of support.

· Support meeting and venue booking arrangements, providing administrative support for hub staff, meetings, taking responsibility for sending out invitations, compilation of packs, papers and minute-taking.

· Take responsibility for own role in child protection, parenting, health and safety and premises issues and other related functions to contribute to a co-ordinated team approach to child safety and well-being.

· Undertake training and development necessary to develop in your role as an autism specialist.

· The role requires direct contact with a range of families accessing services. The role will involve working with different partner agencies.

· Some travel may be required across Barnet. 

· Uphold and adhere to the values of RfA at all time.

· Ensure there is always compliance with RfA’s safeguarding policies and procedures.

· All staff are expected to promote equality in the workplace and in our services.

· Undertake any other duties asked of you that are commensurate with your grade.

Flexible working:

Some occasional evening and weekend work will be required.

Person Specification

Skills and experience

Essential

Experience of working successfully in a people service delivery position

Good level of practical skills in dealing with families and children in a supportive environment

An understanding/ awareness/ or lived experience of autism

An understanding of safeguarding in a CYP delivery context

Experience of working successfully in an administrative role

Experience of effective public contact

Skills in communicating effectively with members of the public

Ability to provide effective access to services at the Autism Hub and in the community

Experience of data collection, IT and monitoring processes

Clear understanding of data collection systems and operations

Ability to support data and administrative systems under direction

Ability to carry out clear processes which monitor and measure performance

An understanding of partnership and multi-agency working and an ability to work well alongside colleagues with different roles and experiences

Previous experience of working within a coproduction lens

An understanding of own role in supporting the operational requirements of a multi-disciplinary service

Experience of running groups with autistic young people/adults and/or parent/carers

A general understanding of quality frameworks around people service delivery 

Values driven and with a passion to make a difference to the lives of those whose voices are often marginalised.

Knowledge of the local services in Barnet

Neuroaffirmative approach to autism with demonstrable passion to work with autistic community.

Standard skills expected of all staff

Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Strong organisational and prioritisation skills

Good understanding of Safeguarding 

IT skills: proficient with Office 365

Self-starter and able to work independently, using own initiative

Non-judgemental, compassionate

Training in the Children’s Act and Child Protection is also required however this could be provided if a strong candidate meets all the above criteria.

Confidentiality

You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.

Staff Benefits

90% of our staff say that Resources for Autism is “a great place to work”.

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

· flexible working patterns with the option to work in a hybrid way (only available for some roles)

· 25 days of leave (pro rata for part time roles) each year plus bank holidays and an additional 3 days with 1 being your birthday and 2 further celebration days

· access to ongoing training and progress in the areas that interest you

· access to our wellbeing initiatives and an Employee Assistance Programme

· enrolment on to our pension scheme

· a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

· Free tea and coffee on site

· Free on site parking in west midlands. Please note London has very limited options

· Statutory sick pay for all staff except zero hour contracts

Application process:

To apply, please send a one-page covering letter and your CV to our current Head of People via email.

To discuss the role informally, please email us.

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community. 

As you would expect, we are a neuro-affirming employer, with a strengths and rights based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity. 

RfA is a Disability Confidant employer and candidates who meet the minimum essential criteria, that have a disability will be guaranteed an interview. 

Deadline for applications: 8th January 2025

Interviews:  week beginning 20th January and 27th January

LHBT has enjoyed 30 years of success in regenerating the most challenging “at-risk” buildings in London and transforming them into gems for local communities. This is an exciting opportunity to support the finance function of LHBT in its next phase of growth.The successful applicant will work closely with the Finance Trustee/Treasurer, who chairs the Finance & Risk Committee, and the Director.

Role Description 

The Finance Lead’s role is to provide LHBT’s financial functions. 

Contract term:Part time permanent, as either a contractor or employee as appropriate, expected to be 4 days per month and an additional 2 days per quarter for quarterly reporting purposes.

Remuneration:Based on FTE salary of £55,000 

Location:Remote working, with occasional meetings in London 

Responsibilities: 

-To manage the monthly financial activities, including raising sales invoices and credit control, processing supplier invoices and payment runs, payroll and pensions, and HMRC submissions for PAYE/NI, VAT (LHBT is registered for VAT but unable to recover VAT on non-business activities) and Gift Aid. LHBT currently uses QuickBooks for its accounting, including the storing of supporting documentation. 

-To complete year-end transactions on QuickBooks and manage the annual process with the external Accountant/Independent Examiner for the preparation and sign-off of LHBT’s accounts. 

-To provide the Secretariat function for the Finance & Risk Committee (F&RC, a sub-committee of the Board of Trustees).

-To work with the Director and Finance Trustee to prepare LHBT’s detailed annual budget and longer-term forecasts.

-To provide quarterly financial management information, including latest forecasts for the full year.

-To liaise with the Projects Director to support the management of the capital projects’ budgets, grants and cashflow (the main current capital project is the former Charity School, Edmonton, budgeted at c£3.5m), support the drawdown of grants and provide capital progress reports to F&RC. 

-To prepare claims for quarterly drawdown of Historic England in conjunction with the Director.

-To manage LHBT bank accounts and cashflow for the optimisation of surplus funds.

-To provide financial advice on LHBT’s activities.

-To ensure that financial policies and procedures are up-to-date and fit for purpose. 

-To manage LHBT’s insurances and support general administration.

Candidate Specification 

-Self-motivated, focussed and able to work independently.

-Flexible, efficient and effective.

-Acts in accordance with The Nolan Principles.

-Interested in transforming local communities and the Heritage sector.

Qualifications & Experience Essential 

-Qualified or Part-Qualified accountant (candidate qualified by experience will also be considered).

-Experience of £1m+ budget management.

Charity People is delighted to be partnering with National Literacy Trust to recruit for a brand new CRM Digital Project Manager as they invest in their digital team and IT team.

Reaching out to the communities and people who need them most, National Literacy Trust empowers children, young people and adults with the literacy skills they need to succeed. Working closely with over 5,000 schools, nurseries, prisons, YOIs and through teams leading community literacy programmes across the UK, the organisation believes that literacy is a vital element of action against poverty that everyone should have access to.

CRM Digital Project Manager

Contract: Permanent, full time role

Salary: £35,000 to £38,000 per annum

Location: Hybrid - home based with ideally two days plus (up to three) in the London office per week

Closing date for applications: midnight on Thursday 9th January

As CRM Digital Project Manager you will join a supportive, flexible team, within an organisation that places huge value on staff wellbeing.

Reporting to the Senior Digital Project Manager you'll work closely with colleagues from across CRM, IT, and digital teams as well as with the wider organisation and external suppliers.

Core responsibilities within your role will include:

• Be the first point of contact and provide frontline support for queries regarding Salesforce and FormAssembly usage across the organisation
• Lead on Salesforce training to all departments, ensuring that each team understands their responsibilities around data entry, management and reporting and has the capabilities to do so
• Work with teams to translate their processes into actions on Salesforce
• Lead on user experience and feedback, capturing requirements for development where necessary and managing the delivery of projects
• Use Agile methodologies to bring together requirements from multi-disciplinary teams and create a pipeline of work
• Contribute to the emerging CRM and data strategy that underpins the work of the wider digital team
• Take active leadership in the adoption of new tools and processes, supporting the delivery of strategies for digital change management and creating metrics for success
• Proactively consider development needs and integrated tools to support processes, and provide thought leadership on how the evolution of technology can support charitable growth
• Become an active member of the Digital Customer Experience team, focusing on digital efforts more generally across the organisation and making sure that thinking and planning is strategically aligned
• Manage data visualisation projects for teams to measure their impact through dashboards and compare against public datasets
• Support with reporting at key milestones to internal and external stakeholders, understanding organisational KPIs and how the work of every team can be best represented through data

We would love to hear from you if you have the following skills and experience:

• Previous experience of working with Salesforce, ideally with experience of using FormAssembly and Salesforce data tools (e.g. Data Loader)
• Salesforce Administrator Certification of equivalent experience using Salesforce configuration and change management
• Experience of working with a range of datasets and the ability to organise information for different needs and audiences
• Experience of system development
• Experience of supporting digital products through a design life-cycle, from capturing user requirements and building a concept to user training and delivery
• Confidence in presenting technical information to different lay audiences and experience in delivering training

We're also particularly interested to receive applications from candidates who have the below, although this is not essential:

• Experience using and configuring APIs and of and using middleware (e.g. Zapier)
• Knowledge of coding languages including SQL
• Experience using data visualisation tools such as Tableau or Power BI

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Policy and Research Officer 

Would you like to work in a dynamic forward-looking organisation as the Policy and Research Officer, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Policy and Research Officer

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £33,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are looking for a Policy and Research Officer who is passionate about mental health service provision in the UK, to join a vibrant and thriving team, working to build the psychotherapeutic evidence base in support of the public interest and the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. 

You will be pivotal in developing and implementing the research and policy strategy, including campaigning to national policymakers to drive positive change in the mental health arena. To help to support and promote the research work of psychotherapists and psychotherapeutic counsellors.

Key responsibilities include:

• To assist the policy and research manager and wider campaigns team in their ongoing national policy and campaigning work, such as raising awareness of psychotherapy and improving access to psychotherapy.

• Supporting all aspects of policy, campaigning and public affairs work – including MP engagement, campaign design and administration.

• Leading on the devolved policy engagement work in Scotland, Wales and Northern Ireland.

• Building relationships with stakeholders within parliament, public bodies, higher education institutions and the wider mental health sector.

• Contribute to work to lobby Government, NHS England, local commissioners and other decision makers and stakeholders.

• Undertake desk-based research to support policy objectives, such as literature reviews and scoping research.

• To support appropriate research projects, including collecting and analysing survey data.

• Provide administrative support to the organisation’s research committees.

• To assist in the organisation’s advocacy work on behalf of members and services.

• Produce written briefings, publications and other materials that communicate complex messages clearly and effectively to different audiences.

• To provide policy and research input to support the delivery of the organisation’s strategy.

About You

This is a role for an individual who is open to new ideas, who is motivational and pragmatic. You will enjoy the opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. There’ll be scope for professional development as well as personal reward in working with autonomy in a small team and for an important charity. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• A good working understanding of policymaking, public affairs and campaigning.

• An understanding of parliamentary procedures and how to influence the political and policy making process.

• Ability to understand and analyse information including research reports and legislation.

• Experience of conducting research in an academic context.

• Excellent written communication skills, with the ability to write for a range of non-academic and academic audiences.

• Ability to engage and build positive relationships, including with colleagues from other organisations across the sector, and with higher profile stakeholders such as MPs and policy makers.

• Excellent ability to plan and prioritise multiple projects to meet agreed deadlines and targets, and ability to respond to tight deadlines and changing circumstances.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: Policy Assistant, Research Assistant, Policy Officer, Research Officer, Policy Lead, Research Lead, Policy Analyst, Research Analyst, Public Affairs Officer, Public Affairs Lead, Communications Officer, Communications Lead, Communications Analyst, Engagement Officer, Engagement Lead. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is an opportunity for a motivated and enthusiastic individual to work in our fantastic, skilled Fundraising Team on exciting and ambitious campaigns. The role offers many opportunities to develop fundraising skills and experience.

About CAT

The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.

CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.

Key activities include a visitor centre where people can see solutions in action, residential, in-person and online short courses and events, vocational training, and postgraduate degrees in a wide range of sustainability-related topics.

Our Zero Carbon Britain team publishes research and works directly with councils, communities and other organisations to help transform complex economic, social and political systems.

Job Details

• Ref: FOF241212
• Salary: £23,405 p.a.*
• Hours: Full-time: 37.5 hours per week.
• Responsible to: Fundraising Manager
• Responsible for: Supervision of volunteers
• Fixed term - 6 months with a possibility of extension
• Location: Flexible with regular visits to the CAT eco centre near Machynlleth
• Working Days: Usually Monday to Friday, core hours are from 10am to 4pm. Occasional weekend and evening working.
• Closing date for applications: 9am 13 Janaury 2025
• Interview to be held: Week commencing 20 Janaury 2025 (on site)
• Expected start date: As soon as possible

*CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 9-10 days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).

CAT also offers an attractive package of employee benefits, including:

• a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre
• 40% discount on retail goods purchased from CAT
• Opportunities for CPD training, qualifications & professional memberships to be funded by CAT
• Opportunity to take 2 CAT short courses per year free-of-charge
• the opportunity to purchase additional holiday days
• a ‘Cycle to Work’ scheme (planned)
• 5% pension contribution
• generous maternity and paternity entitlement and Death In Service benefit
• 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.

COVID-19 Considerations:

Staff are working remotely as much as possible, subject to individual roles. Working arrangements for staff comply with all current applicable COVID-19 guidance and are updated as and when the guidance changes.

Overview of Role

This is an opportunity for a motivated and enthusiastic individual to work in our fantastic, skilled Fundraising Team on exciting and ambitious campaigns. The role offers many opportunities to develop fundraising skills and experience.

CAT’s Fundraising Team is responsible for raising vital funds for CAT’s core and project work from individuals, trusts and foundations, statutory bodies and companies. This is essential for CAT to fulfill its charitable mission – to inform, inspire and enable people to take action for a sustainable future. The post-holder will play an essential role within this team, helping to steward, inspire and engage current and potential supporters and members.

Supporter care and fundraising co-ordination: The post-holder will be accountable for establishing stronger and more effective relationships with supporters and leads. They will help maintain and increase levels of engagement through consistent, outstanding supporter care (customer service) and efficient coordination of communications (including outbound mail, email and phone).

Working with data: The post-holder will also play a crucial administrative role, including regularly collecting, processing and recording income for the team and thanking supporters. They will complete various important business controls and processes on a regular basis, so that financial and supporter data can be accurately and appropriately tracked. These aspects of the role provide the postholder with valuable opportunities to develop their skills and experience with using MS Excel and databases, with CAT supporting them to achieve relevant CPD training as required.

Gaining other fundraising/marketing experience: An important and exciting aspect of the role is to support the team’s income generation activities in a variety of ways. The nature of this work may be tailored, to some extent, to the abilities and interests of the post-holder. For instance, there may be opportunities to develop their skills in copywriting, writing applications for funding from charitable trusts, managing creative design work, data analysis, community fundraising, digital fundraising, major donor and legacy fundraising, events fundraising, and corporate partnerships.

The post-holder is likely to work closely and share many of the below responsibilities with another Fundraising Officer as well as other colleagues.

Main Responsibilities

To provide supporter care services:

• To be the first point of contact for individual Giving and Membership related queries (by phone, email and post) and to respond to these or escalate to line-manager as appropriate.

To develop and support fundraising projects and programmes

• To write fundraising letters and emails and arrange in-house mailings if required.
• To help organize and run the annual CAT Conference, regular free webinars and other events if required.
• To make applications for funding from trusts and foundations and produce regular reports on any projects funded as a result, if required.
• To help generate new sources of income and manage existing relationships and programmes eg. through community fundraising, corporate partnerships, lead generation, digital fundraising, major donor and legacy fundraising and other channels if required.
• To help produce insightful, high-quality research on current and prospective donors from trusted sources and in line with GDPR, if required.
• To conduct other research within specified timeframes and tailor findings for a variety of purposes and audiences, if required.

To process data and manage communications:

• To collect and process enquiries, payments and cancellations by card, Paypal, cheque, Direct Debit and other methods by phone, online or on paper.
• To export, import, and maintain data on relevant CAT databases and software as appropriate, both manually and through batch processing; to ensure filing is kept up to date; and to ensure data is stored and archived accurately and in accordance to GDPR.
• To carry out and record individual and bulk mail, email and phone communications, including thanking and welcoming supporters and members as well as tailoring bespoke communications where appropriate.
• To carry out and manage communications, eg. email, phone and post, including mailmerges, for welcome, stewardship, membership renewal and other fundraising needs.
• To submit Gift Aid claims to HMRC and update database records accordingly
• To process CAF, Stewardship, GAYE, Standing Order, JustGiving, collection box and other income, and managing relevant communications and maintaining records as appropriate.

To undertake other duties:

• To provide support for creative, analysis, insight and evaluation if required
• To respond to requests from the Finance Team as appropriate, including for coding information
• To update results reports and select and export other data if required
• To supervise and train volunteers and interns if required
• To undertake training in the functions of the role as described above
• To undertake any other appropriate duties as defined by the Fundraising Manager.

Chief Operating Officer – Job Description

Reports to: Chief Executive Officer & Scientific Director.

Role Summary

The Chief Operating Officer (COO) is a new role for the Charities. The COO will become a key member of the Senior Management Team. The primary role of the successful candidate will be to ensure efficient running of the two charities, to manage major internal projects and to contribute to the overall strategic direction of the two charities.

Job Description

Business Operations/Charity Management

 

• Working with SMT colleagues and the CEO, help to develop the strategic plans for the charity and be collectively responsible for their successful delivery.
• Contribute to the setting of the charities’ annual budgets and to manage the budgets for their areas of responsibility.
•  Develop and manage systems to ensure that consulting work and other paid activities are managed efficiently, ensuring full-cost recovery for such services.
• Deputise for the CEO and/or Secretary during periods of absence.
• Attend board meetings and sub-committee meetings as appropriate.
•  Prepare verbal and written updates for the board on key activities in their areas of responsibility.
• In conjunction with the CEO & Secretary arrange board meeting venues and agendas, ensure that the board are provided with all necessary papers for meeting..
• Manage contracts and tenders to ensure that major projects are awarded in a fair and transparent way to the bidder who offers the best combination of value for money and ability to achieve the desired outcome.
• Monitor ongoing contracts to ensure they are delivered on time and on budget.
•  Maintain an understanding of the financial procedures and controls of both charities such that they can deputise for the Secretary in their absence.
•  Ensure the charities meet their obligations to comply with laws and regulations (including health & safety, data protection, HR etc.).
• Provide regular reports to the SMT and Board on compliance.
• Manage the Charities’ risk register ensuring that risks are well understood, and minimised. Report on risk management to the Board.
•  Act as a line manager for junior staff as appropriate.

Human Resources

• Manage HR including liaison with our external HR consultants.
• Keep abreast of developments in HR in general, and the charity sector in particular through external awareness.
• Review, and where appropriate update, internal procedures and processes to ensure efficient running of the charities.
• Review, update and maintain the staff handbook and other relevant staff policy documents.
• Manage the recruitment process for new staff and onboarding of all newly appointed staff.
• Ensure that the charities maintain an inclusive workplace and that recruitment of staff is fair and equitable.
• Report to the board on HR issues.
• Monitor overall employee performance metrics including sickness and absence etc..
• Regularly review and develop the organisations’ supervision, appraisal, and personal development processes. Ensure that line managers have access to, and training in, people management.
• Manage the operation of the disciplinary and grievance process.
• Manage the organisation’s training budget ensuring that employees receive appropriate training.

 

Estate Management

•  Manage the charities’ office provision.
• Take the lead on an upcoming office relocation including sale of our current property and relocation to new office space.
•  Manage the charities’ virtual office infrastructure including our digital systems.

 

IT

•  Liaise with our external IT consultants to ensure efficient running of IT systems.
•  Ensure that all staff have appropriate IT and telecommunications equipment and software.
• Conduct an annual review of IT equipment and software provision.
• Ensure that all workstations including those used by homeworkers are adequate and comply with H&S regulations.
• Ensure that appropriate IT security provision is in place for all systems.
•  Manage the ongoing digital transformation of the charities including implementation of new systems.

Skills/Competencies/Qualifications

Essential.

•  Experience of management of an NGO/charity or similar organisation at a senior level.
• Experience of line management of staff including effective performance management.
• Experience of policy review and development, in particular HR, governance, risk and finance policy.
•  A high level of digital literacy (including expertise with Microsoft Office 365, SharePoint, OneDrive etc.).
• Working knowledge of charity finance (SORP), budget setting, accounting/book-keeping and reporting.
• Understanding of UK charity governance and reporting requirements (ideally including experience with charities registered in both England and Scotland).
• Demonstrable project management skills (ideally with experience of project management tools such as Clickup, Asana, Microsoft Tasks/Project etc.).
• Familiarity with charity CRM systems, ideally Beacon.
• Excellent relationship skills, with the ability to confidently communicate with a range of individuals from different backgrounds.
• Strong organisational skills with the ability to manage several different projects and activities in parallel.
• Enthusiasm and temperament to work in a small but ambitious team.
• Ability and willingness to promote the Charities including at events both locally and internationally.
• Strong written and oral communication skills, including confidence in preparing presentations using PowerPoint.
•  Experience of online HR systems (ideally Breathe HR) and utilising these to improve the effectiveness and efficiency of HR functions.
• A good understanding of data protection regulations including GDPR.The legal right to live and work in the UK.

Desirable.

• HR expertise including an understanding of UK employment law and best practice.
• Evidence of CPD/training in charity management, HR, finance etc.
• An interest in animal welfare and a willingness to learn about and help promote animal welfare science.
• Experience of working for an animal-welfare, animal-based or science-based cause.
• A detailed understanding of budget setting and monitoring.
• Familiarity with accounting software (ideally Sage and/or Xero)
• Experience of strategy development and implementation.
• Experience of event organisation and management (the charities frequently organise conferences, symposia and other events).

Personal Qualities

The candidate must be comfortable with the charities’ approach to animal welfare which includes co-operation with the livestock and slaughter industry, as well as laboratory animal researchers. Whilst both charities promote the highest standards of animal welfare, they do not oppose the use of animals by humans for research or food.

The ideal candidate will enjoy working as part of a small team, but also be confident to take the lead and work unsupervised when necessary. Since many people in the organisation work remotely, they should be comfortable communicating with colleagues using online tools.

Eligibility

Because the charities are based in the UK you must be legally entitled to work and reside in the UK. The successful candidate will be expected to reside in the UK whilst employed by the charities.

We envisage this role as a full-time one but are willing to consider other working patterns for the right candidate.

Please note, that if you wish to work from home, we require a reliable internet connection with a minimum 10Mb/s broadband.

The Vacancy

Full time (35 hours) Learning and Development Officer (aligned to Chester & Stoke-on-Trent and Isle of Man Districts)

Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.

This role is aligned to two Methodist Districts, Chester & Stoke-on-Trent and Isle of Man, and covers a wide range of learning and development areas within the life of the church, aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.

As the successful applicant, aligned to both the Chester & Stoke-on-Trent District and Isle of Man District, you will work with other team members across the Learning Network and the wider Connexional Team to enable Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.

About you

The role includes:

enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes in areas such as leadership development, biblical literacy, vocation, worship leading and preaching, pastoral care, ministerial wellbeing, supervision, conflict resolution, mission and ministry with all ages;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends.
a requirement to live within the Chester & Stoke-on-Trent District of the Methodist Church and to travel to the Isle of Man as required
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.

Key skills include:

Building good relationships with the Districts and with individuals and communities across the church and beyond;
An ability to work interculturally - being sensitive to working across different nations or jurisdictions, with an understanding of contextual theology;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

The successful applicant will be required to live within the geographical area of the Chester & Stoke-on-Trent Methodist District and will be expected to travel to the Isle of Man for work purposes.

Closing date: 12 January 2025

Interviews to take place on: 4th February 2025 in Crewe

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Vacancy

Part Time (21 hours) Learning and Development Officer. Aligned to East Anglia District

Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? Do you have imagination, creativity and a pastoral heart for understanding rural communities and those living on the edge? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.

This position is aligned to the East Anglia Methodist District and will work with circuits and churches in rural, coastal and urban settings. The role includes a wide range of learning and development activities within the life of the church. These are aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.

As the successful applicant aligned to the East Anglia District, you will work with other team members across Learning Network and the wider Connexional Team, to support, encourage and inspire Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.

About you

The role includes:

enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends
a requirement to live within the East Anglia District of the Methodist Church
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.

Key skills include:

Building good relationships with the Districts and with individuals and communities across the church and beyond;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
The ability to work with people across a broad demographic;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

The successful applicant will be required to live within the geographical area of the East Anglia Methodist District and will be expected to travel for work purposes.

Closing date: 15 January 2025

Interviews to take place on: 3 February 2025 in Thetford

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you passionate about making a difference in the lives of vulnerable individuals? Join a dedicated homelessness charity in the West London area as a Hostel Worker and be part of a team transforming lives every day.

*Enhance DBS applied within 12 months or on Update Service*

Role Overview:

As a Hostel Worker, you will play a vital role in supporting residents experiencing homelessness. You'll provide guidance, practical assistance, and help create a safe and supportive environment to empower individuals on their journey toward independence.

Key Responsibilities:

· Support residents in daily activities, including access to services and resources.

· Build trusting relationships to understand and meet individual needs.

· Manage and maintain a safe and welcoming hostel environment.

· Handle administrative tasks, including reports and resident records.

What We're Looking For:

· Experience working with vulnerable individuals (preferred).

· Strong communication and interpersonal skills.

· Compassionate, resilient, and solution-focused.

· Knowledge of safeguarding and housing support is a bonus.

What We Offer:

· Competitive pay: £14-£18 per hour (depending on experience).

· Flexible working hours to suit your schedule.

· A chance to make a tangible impact in the community.

· Supportive and inclusive working environment.

Ready to make a difference? Apply now and help us create positive change in the lives of those who need it most!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.