Brand And Marketing Manager Jobs in Croydon, Greater London

Communications Manager (9 Month Mat Leave)

£33,112 per annum

London

STOP THE TRAFFIK is disrupting the criminal business of human trafficking. We are prevention-focused and intelligence-led. Our communications plays a critical role in raising awareness of this horrific human rights abuse, uplifting the stories of those with lived experience, and amplifying why investing in prevention is the future.

We are seeking a highly skilled and resourceful Communications Manager to cover a 9-month maternity leave period. The ideal candidate will have a strong background in communications, design, and social media management, with the ability to manage multiple projects simultaneously while maintaining brand integrity.

Responsibilities:

· Creating and implementing communication strategies that align with STOP THE TRAFFIK’s goals and objectives. This includes monitoring and analysing live trends (i.e., on social media) to adapt and refine existing strategies.

· Write and edit compelling content for newsletters, blog posts, social media, and other channels in both long-form and short-form.

· Support our Fundraising & Development Team to produce effective individual giving campaigns through powerful visual assets and a strong, impactful narrative.

· Ensure team output upholds brand consistency and integrity across all platforms.

· Develop engaging content, including videos, posts, and case studies, that highlights real-life case studies from our team’s programmes to effectively showcase the impact of our work.

· Manage key partnerships with PR, brand, and marketing agencies who support our organisation.

Benefits:

· A friendly, supportive team

· Opportunity to work directly with global brands and experts around the world

· Encouragement and autonomy to present new ideas and lead on solutions

· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children

· A corporate eye-care scheme

· Life insurance

· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)

· Life insurance

· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days

· Cycle to Work scheme

· Season Ticket Loan 

· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities

Further details about STOP THE TRAFFIK can be found on our website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Please visit the Oasis UK Charity website to find out where to email your CV. Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is September 30th 2024. 

We cannot sponsor applicants at this time.

Department: Marketing Communications

Location: hybrid working – between office location and home. At least one day per week in our Aldgate, London office

Hours of Work: 37.5 hours per week

Contract: full-time, permanent

Salary: £43,000 – £46,000 per annum

Closing date: Monday 30th September at 9am

Expected interview dates: first-stage interviews (virtual) Tuesday 8th October or Wednesday 9th October, second-stage interviews (in person at our Head Office in Aldgate) Wednesday 16th October

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• learning and development committed (bespoke training, LinkedIn Learning etc.)
• employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

This is an exciting new opportunity to join the Brand and Marketing Team at Dementia UK playing a key role in the development, delivery and activation of our new brand.

As Senior Creative Manager, you will be responsible for overseeing design and creative work at Dementia UK, ensuring the effective development and application of our brand’s visual identity. You will apply high standards of design and production across a variety of outputs, both online and offline, while leading others to deliver impactful design solutions through freelancers and agencies.

In addition, you will recruit, and line manage a newly established Designer role and oversee the in-house design workflow, taking charge of our creative roster, animation projects, and brand sign off across the charity.

To succeed in this role, you will bring proven creative leadership and expertise in managing both online and offline assets. You should have extensive experience with Adobe Creative Suite/Cloud, a deep knowledge of design principles, and a strong track record of managing external designers and agencies from briefing to final delivery. Additionally, you must be well-organised, proactive, and capable of prioritising your workload effectively, with strong project management and planning skills.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

Charity People is delighted to be partnering with My Life Films to recruit for a Head of Marketing and Communications to join their small team in a critical role.

An award winning charity, My Life Films uses film and TV to enrich and support the lives of people affected by dementia. Known for their life story film service and for My Life TV, a specialist on demand streaming service with curated content designed to improve wellbeing, the organisation's programming is designed to enable people living with dementia to feel stimulated and connected to the world, improving their mental health and supporting their essential care.

As Head of Marketing and Communications you will lead marketing activity across the organisation as a whole, with a particular focus on helping to significantly scale up awareness, reach and impact of My Life TV in professional care settings.

Head of Marketing and Communications
Contract: Two year fixed term contract
Hours: The role is offered on a full time (37.5 hours per week) or four day a week basis with flexible working patterns also considered
Salary: £40,000 to £42,000 per annum
Location: Hybrid - the role is home based with two days per week in the London office (currently in Richmond but will be moving to Central London in January 2025)
Closing date for applications: Applications are being considered on an ongoing basis

Specifically designed to support the cognitive needs of people living with dementia, My Life TV can be used by individuals and their families at home as well as in care homes. As Head of Marketing, you will lead on the implementation of marketing strategies that contribute to Care Home-facing activity as well as broader strategic plans. With ambitious growth targets, marketing activity will be focused around increasing channel subscribers and building long-term relationships with care homes.

Main responsibilities within the role will include:
· Creating a well-defined and focused marketing plan to enable the effective delivery of organisational vision and strategy for growth
· Effectively implementing all marketing activities, with a particular focus on executing B2B campaigns to encourage growth in care home subscriptions to My Life TV
· Ensuring brand proposition and positioning for My Life TV is clear, consistent and effective
· Oversight of all external communications for the charity, including Press & PR, content creation and management of our social media channels, email marketing, updating and managing our website and all marketing collateral as needed
· Participating in industry events and marketing activities including care home shows, learning events, or conferences
· Working with the Business Development Manager to implement a customer experience journey from lead generation through to the onboarding stage
· Working with the Head of Content to ensure customer service support builds excellent customer relationships, and there is a positive ongoing customer experience
· Working with the Fundraising Lead to ensure communications with funders, corporates and other charity partners is aligned with broader marketing activities
· Ensuring strong identity and brand alignment across the organisation
· Effective management of the marketing budget
· Effectively sourcing and managing freelancers, sub-contractors and other service providers as needed

This role will suit individuals with a blend of skills and experience including the ability to work both strategically and operationally within a small team with an entrepreneurial spirit. We'd love to hear from people with the following skills and experience:
· Multi-disciplinary marketing experience across a range of disciplines e.g. digital marketing, comms & PR, direct marketing etc. You don't have to be an expert in all - but understand how they work together to deliver a strategy
· Experience building a marketing strategy, and implementing the necessary systems and processes to enable its effective delivery
· A strong track record of delivering effective multi-channel campaigns, working to fixed timelines and budgets
· Excellent written and oral communication skills including the ability to write compelling copy for a range of different audiences - the care market, partner organisations in the dementia field, and the wider public
· Strong team player - able to work effectively within a small multi-disciplinary team
· Excellent IT skills, ideally including previous experience using sales CRM software 
· Strong people skills, with an ability to relate positively to, and engage with a wide range of people
· Experience working alongside business development teams to make sure the marketing and sales processes are aligned
· Ideally you would have experience working in a B2B context, a start-up environment or in a similar context to the care sector

The team at My Life Films is passionate, empathetic and works with integrity. If that sounds like you, you are encouraged to apply even if your experience doesn't precisely match the job description. The organisation is also open to requests for part-time work and will facilitate this wherever they can.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. We enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have identified core audiences we are seeking to engage more proactively and more consistently to both spread the message of our work and to influence public policy and statutory commissioning decisions. We are now looking for a Communications Manager to drive this work and establish our position as an influential, informed and powerful voice for change.

You will work closely with the Development Director to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness amongst core audiences, leading in turn to increased funding and an impact on statutory and policy approaches to preventing VAWG. You will line manage our Senior Communications Coordinator and collaborate closely with the senior leadership team (SLT), who lead on our policy and influencing work. You will also support the Development team to better engage current and potential supporters and funders.

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The main purposes of the Communications Manager role are:

• Developing, leading and implementing Tender’s communications strategy, focusing on supporting our fundraising and building engagement with key audiences
• Accountability for Tender’s organisational profile, building profile and engagement through content creation with key strategic audiences, including the website, social media, and print and online marketing materials
• Accountability for the development and management of Tender’s own media channels, ensuring a consistent user experience and organisational voice

 Required knowledge and experience

• Knowledge of audience segmentation and personalisation and of optimising CRMs to improve supporter journeys

• Experience in leading or supporting the development of communications strategies and operational plans

• Demonstrable experience working in a communications or campaigning role

• Creating high quality content across various channels (blogs, social media posts, website landing pages, marketing materials, newsletters, case studies etc)

• Writing engaging copy for different audiences and objectives, such as fundraising campaigns, internal communications and corporate engagement

Are you passionate about market research and championing the use of insight?

Do you have good knowledge of market research methods and applying these to meet different business needs?

If so, you could be the Senior Customer Research Executive we're looking for.

About the role 

In this critical market research role, you’ll champion the voice of our customers by ensuring their needs and expectations are understood and put at the heart of the British Heart Foundation (BHF)’s work. And through your work, you’ll play a part in helping us achieve our vision of a world free from the fear of heart and circulatory diseases.

You’ll work with teams across the charity including marketing, product, retail, and health to develop insight plans, manage research projects and deliver insights to inform decision making.

In this role, you’ll inspire colleagues to value insights and evidence. Your work will help teams see the power of using insights to shape their decisions and strategies.

Using a variety of quantitative and qualitative tools and methodologies, you’ll run in-house research projects end-to-end. You’ll carry out data analysis and provide actionable insights to internal stakeholders such as by delivering reports, debriefs and workshops.

You’ll also manage projects that are outsourced to external research agencies – including procurement, project management and quality assurance throughout the project.

This role sits within the Customer Insight and Analysis team, a team of researchers, data and digital analysts, and data scientists. We work across the BHF to ensure the organisation’s strategy is led with high quality, timely intelligence, and our colleagues can access high quality insight to support decision making, drive growth and improve our products and services. 

Working arrangements

18-month fixed term contract, covering an internal secondment. 

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.

About you

Naturally analytical and curious with in-depth knowledge of qualitative and quantitative research methodologies, you’ll have impeccable attention to detail with an eye for accuracy.

You’ll have experience conducting a range of research projects, in a pure market or social research function (agency or client-side). 

With strong communication skills and demonstrable experience of building effective working relationships with key stakeholders, you’ll be confident working with colleagues at all levels.

With strong project management skills and the ability to make complex data tell a story, you’ll be able manage a varied and fast paced workload and conduct research to high ethical standards.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

First stage interview: Candidates are emailed a task to complete in the 30 minutes after their Microsoft Teams interview.

Second stage interview: Candidates are asked to complete a 30-minute task in the time just prior to the Microsoft Teams interview. You will then be asked about the task within the interview.

Citizens UK 

Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.  

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK. 

Purpose 

We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach. 

Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.

You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.

Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.

Main Responsibilities 

Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include: 

Situational Awareness and Research 

• Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests. 

• Confident to test and learn from new digital and marketing approaches 

Strategy Development 

• Participate in development of the communications strategy, contributing tactical and creative ideas around implementation. 

• Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required. 

• Work with project teams to support the development of tailored digital strategies 

Reputational & Risk Management 

• Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards. 

• Effectively represents Citizens UK with senior stakeholders 

Materials Development & Dissemination 

• Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal. 

• Ensure all work is completed within brand guidelines. 

Digital, social media and website 

• Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.  

• Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools 

• Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website. 

External Relationships  

• Manage relationships and communication with external suppliers where required 

Campaign and Events Management 

• Take an integrated communications approach to digital engagement activity. 

• Identify opportunities, initiate and grow new campaign tactics. 

• Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget. 

Internal Comms & Knowledge Management 

• Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team. 

• Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts  

• Provide training to key members of staff to upskill colleagues. 

• Act as a brand ambassador for the whole organisation. 

Internal Relationships 

• Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued 

• Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values 

• Provide digital support and advice to colleagues across chapters and projects 

• Work closely with project leads across our migration work to coordinate digital engagement tactics. 

• Liaise with other managers and teams within the charity effectively. 

Personal Specification 

(D) Desirable, (E) Essential 

EXPERIENCE 

• Background in communications with experience working with digital tools, including analytics tools (E) 

• Experience working with multiple internal project teams (E) 

• Experience managing a team (preferably line management) (E) 

• Expertise at managing a website CMS and/or leading on website UX (E) 

• Experience of working on integrated communication campaigns (D) 

• Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D) 

• Professional or volunteer experience in the charity sector (D) 

KEY SKILLS AND KNOWLEDGE 

• Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E) 

• Proficient in Google Analytics (E) 

• Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)

• Excellent written and verbal communication and ability to tell stories (E) 

• Ability to manage external agencies and stakeholder engagement (E) 

• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E) 

• Proficient in content marketing and social media strategies across TikTok and YouTube (D) 

• Proficient in SEO (D) 

• Strong understanding of integrated campaigning tactics (D) 

• Strong understanding of brand and design principles (D) 

• An understanding of the migration and refugee policy space (D) 

PERSONAL QUALITIES & VALUES 

• A passion for social justice and communities (E) 

• Interested in working with diverse people of all backgrounds (E) 

• Self-motivated (E) 

• Adaptable and innovative (E) 

• Creative and curious (E) 

• A strong team player (E) 

• Accountable (E) 

• Relational (E) 

• Kind (E) 

• Inclusive (E) 

The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.

The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.

Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.

The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan. 

The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.

This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements. 

Job Title: Marketing Membership Officer 

Team: Supporter Experience & Engagement

Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)

Hours:21 Hours per week

Salary on appointment: £14,742 - £16,216 per annum*

*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. 

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

About us

The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.

It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way.  So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.

Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.

Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.

Purpose of Role

The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.

We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.

This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.

If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.

Key responsibilities

• Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
• Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
• Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
• Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
• Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community. 
• Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
• Co-ordinate across teams to ensure data is provided in a timely fashion
• Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
• Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
• Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
• Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
• Send relevant reports and feedback to suppliers
• Update a weekly tracker sheet of performance across all channels
• Provide additional support as required in responding to Facebook comments on our acquisition adverts

Impact

• Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.

Other

• To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
• Engage and proactively develop excellent working relationships across the organisation.

This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals. 

The Person

Knowledge, skills and experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role

• Understanding of basic marketing practices

• Some familiarity with data protection laws and confidentiality principles

Skills

This section details the specific abilities and competencies required to perform the job effectively:

• Strong administrative and organisational skills

• Excellent attention to detail and accuracy

• Able to handle multiple tasks and prioritise effectively

• Good communication skills and ability to liaise with internal and external stakeholders

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience working in an administrative role (volunteer, work experience or job)

Desirable:

• Experience in working in membership or customer service roles

• Familiarity with CRM systems and/or excel

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships

• Empathetic and patient, with a genuine desire to help supporters

• Positive and professional attitude

• Proactive and self-motivated with the ability to work independently

• Interest in walking and/or being an advocate for the outdoors and natural environment.

The Ramblers promote diversity and welcome applications from all section of the community. 

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

 Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.   

  Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.   

  Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.    

  Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

Are you an experienced Digital Content Manager with experience in delivering health information?

If so, this could be the role for you.

About the role

We want to reach and support more people with heart and circulatory conditions, helping them to feel informed, empowered and understood. 

You’ll play a key role in doing this, using analytics to evaluate, analyse and plan content; developing and improving user journeys; and producing new content that meets users’ needs.

You will help shape and drive the user-centred digital content of the Health Content Team, working closely with colleagues across the BHF, in particular in insights, digital products, UX and CRO, and marketing and communications.

Acting as the content management system expert within the Health Content team, you will also be the main point of contact with the Digital team.

Working arrangements 

This is a 12 month fixed term contract, covering a sabbatical. 

This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

As our ideal candidate, you will have significant experience as a Content Manager, particularly in writing, editing, and proofreading health-related content. You excel at creating and managing digital content, translating complex heart health and medical science information into engaging, accessible language.

You have experience managing multimedia content such as videos and animations, analysing content performance, and recommending improvements. You are skilled in SEO, content migration, taxonomy, information architecture, and collaborating with development teams. An outstanding project manager, you apply content design techniques and processes effectively.

Your extensive stakeholder management experience helps you work well with multidisciplinary teams, acting as an ambassador for the Health Content team.

It would be advantageous to have:

• Knowledge of HTML, Photoshop, and Sitecore.
• Understanding of cardiovascular health issues.
• Familiarity with PIF Tick standards.
• Experience in digital publishing, user testing, and using brand guidelines.

Here at Action For Humanity (AFH), we are looking for an Advocacy & Policy Manager to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £40,000 to £45,000. This role is remote but based in London.

AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.

AFH has taken a leadership role on advocacy for the ongoing conflict in Gaza and has a long history of being a thought leader on the humanitarian crisis in Syria. In order to help achieve this goal, AFH is recruiting an Advocacy & Policy Manager, where the successful candidate will report directly to the Director of Communications, manage and strengthen AFH’s advocacy campaigns, and develop and build networks to support our advocacy efforts. The Advocacy & Policy Manager will also be the focal point between the organisation and policymakers, in the UK and beyond.  

The Advocacy & Policy Manager will advocate the humanitarian needs stemming from the crises in Gaza, Syria, Yemen and other contexts in which the organisation works. They will convey the voice from the ground, to various external audiences, and will build a presence there to promote the organisation’s work, which is rapidly evolving and is entering newer phases.

Your accountabilities as our Advocacy & Policy Manager will include the following:

Building external relations

• Lead on creating and executing an Advocacy strategy and relationship-building plan to ensure AFH is well connected and respected amongst key stakeholders including politicians, policy makers, governing bodies, other NGOs, etc. Regularly seek new opportunities to enhance external relations.
• Represent AFH in advocacy meetings, humanitarian coordination and other forums, conferences, events, and working groups, leading as many as possible.
• Build and maintain AFH’s relationships with influential people and authorities, including politicians and Governing bodies. Facilitate supporting regular and meaningful engagement with them.
• Build and maintain relationships with regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.
• Position AFH as influential in public debates on Palestine, Syria, Yemen and other countries where AFH works, making AFH a resource for journalists and other key stakeholders covering related issues.
• Keep abreast of regional advocacy groups in and around Palestine, Syria, Yemen and other contexts.

Supporting internal stakeholders

• Guide and advise AFH’s head and field offices on advocacy issues and trends.
• Support our field offices with Advocacy capacity building and enhancing business development, partnerships, and institutional funding.
• Support the head office with enhancing business development, partnerships, and institutional funding, through targeted external stakeholder engagement and improving the technical branding of Action For Humanity in the eyes of potential partner institutions.
• Identify advocacy opportunities by working with the wider Communications and Marketing departments in the writing, editing, commissioning and disseminating of press-releases, op-eds, statements etc., to secure coverage of the organisation’s work across the media spectrum.
• Collaborate with the Marketing team to create interesting and engaging multimedia content to ensure the organisation’s marketing and brand strategies incorporates our advocacy position.
• Provide analysis to the CEO, Director of Communications and other stakeholders, including inputs and talking points for meetings, as required.
• Promote a principled approach to advocacy, policy and external relations among relevant internal stakeholders, and ensure that external messaging is evidence-based and driven by field realities.

General

• Closely monitor the evolving humanitarian and political context in the Middle East, Asia and Africa, particularly where AFH currently operates, and disseminate written and verbal updates and analysis in a timely manner to internal and external stakeholders.
• Produce high quality public and private policy and advocacy materials including letters, briefing notes, position papers, and advocacy reports.
• Build up AFH’s advocacy work in relation to domestic programmes.
• Promote the advocacy positions of the Syria Relief brand as well as the Action For Humanity brand.

What we are looking for in our Advocacy & Policy Manager:

Education

• Degree (or equivalent) in relevant field i.e., International Development, International Relations, Public Relations, Economics, Politics.
• Evidence of sector-specific continuous professional development.

Experience

• Strong experience and track record in an advocacy or similar role.
• Experience in building strong relations and networking with key staff within various UN agencies, especially I/NGO, Forums, UN, OCHA meetings and with local ones.
• Collaborating in multi-national organisational problem solving, operations in complex organisations.
• Active participation with I/NGO Forums desirable.
• Understanding of UK political and media landscape.

Skills & Attributes

• Excellent communication and presentation skills.
• Excellent analytical and interpretive ability.
• Team player with a positive, can-do attitude; comfortable with continuously changing priorities in a fast-paced environment.
• Strong IT skills (programmes such as MS Office, Outlook and PowerPoint).
• Ability to balance multiple priorities in a fast-paced environment.
• Willingness to work variable hours, occasional weekends and evenings, and to travel both nationally and internationally.

Languages

• Strong written and spoken English 
• Written and spoken Arabic (desirable)

Location

• This is a remote role but the successful candidate must be in London.

Benefits of joining us include:

• A salary of £40,000 to £44,000 per year depending on experience;
• 25 days’ holiday allowance + your birthday off + bank holidays;
• Matched pension contributions;
• Remote and flexible working arrangements possible;
• Opportunities for frequent travel within and outside the UK. AFH’s Head Office is in Manchester, most activities for the role are in London, and there will be opportunities to go on international deployment/field visits, where appropriate;
• Enhanced sick, maternity/paternity pay;
• Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
• EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
• Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
• Annual away days/retreats involving training, teambuilding, outdoor and social activities;
• Subsidised sports and social activities.

This would be an ideal role for an Advocacy & Policy specialist who is passionate about AFH’s causes. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

As Senior Special Events Executive, you will significantly contribute to and drive growth in Crisis’ Events Fundraising portfolio. You will have joint responsibility for ensuring that the team income target (£2.3m in 24/25) is achieved, as well as a personal income target.

As part of this role, you will be helping to roll out and embed Crisis’ special events strategy, developing our relationships and ways of working with key individuals and partners.

About you 

 To be successful in this role you will have: 

• A proven successful track record of planning, delivering, and evaluating special events to achieve a good return on investment 
• Experience in relationship management and stewardship
• Confidence in communicating and collaborating with key internal and external stakeholders
• Excellent copywriting skills, with the ability to tailor content to different audiences 
• Experience in logistical delivery, supplier management, reporting, debrief and evaluation

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29th September 2024 (at 23:59) 

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

About the job role

We have an exciting opportunity for a Centre Manager in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in management and income generation and working in a customer service-focused environment. This post is responsible for managing the development of income, generating opportunities as part of the Training, Education and Development team through a range of educational activities and the hiring of the purpose-built Education Centre at St Joseph’s Hospice. In addition to developing income streams, the manager will lead on audit, administration, governance and quality assurance activities on behalf of the team. The post demands an entrepreneurial approach combined with well-honed managerial and business skills in order to maximise potential income generation, relationship development opportunities and the effective delivery of programmed education.

About you

You will need:

• Excellent communication and interpersonal skills
• Experience of managing a small team
• Experience of marketing and promoting a service
• Excellent customer service skills and experience

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 4th October 2024

Interview date: 15th October 2024

PREVIOUS APPLICANTS NEED NOT APPLY.

Salary: £32,000 FTE (approx £22,857 pro rata)

Hours: Part time - 25 hours per week 

Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support

Contract: Permanent

Responsible to: Director of Resources

Responsible for: Shop Managers and Assistant Manager, cover staff

Accountable to: Marketing & Communications Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Friday 4th October 2024

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community. 

We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors. 

The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates. 

Job title: Communications and Engagement Officer

Location: Birmingham, London or Greater Manchester

Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)

Hours: 37.5 hours per week

Contract: Permanent

Overall purpose

This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.

You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns. 

There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.

You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)

A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:

• increases our visibility and influence
• showcases our impact
• inspires members of the public to help refugees build new lives in the UK
• engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.

You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.

With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).