Assistant Volunteer Manager Jobs in Home Based

Are you  an experienced major donor fundraiser with a track record of achieving significant gifts from HNWI, corporates and trusts? This is a challenging and demanding role, bringing together all major gift sources. Supported by a fundraising assistant, you will be responsible for delivering ambitious income targets from HNWI, corporates, trust and legacies. You will need excellent communication and networking skills and be able to produce high quality, imaginative and compelling presentations, proposals, letters and pitches. You will also be responsible for our individual giving and fundraising in the community by directing and supporting the fundraising assistant. 

Location (UK): Office Hybrid* - London/Chesterfield
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to London, Chesterfield and Nations (Glasgow, Belfast, Cardiff) offices
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

This is an exciting opportunity to join the People Operations team within the People and Culture Directorate at Versus Arthritis. This role will be critical in undertaking administration tasks and processing data in relation to the volunteer and employee life cycle, along with providing advice and guidance in relation to people policy and processes.

About the role

The People Information Assistant will play a key role supporting the people journey with involvement in all aspects of the employee and volunteer life cycle including recruitment, onboarding and induction, contract variations and leaver processes with a key focus on volunteering administration. The successful candidate will also play an active part in contributing to process development and improvement and enhancing the customer experience.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of human resources administration processing with a good understanding of the people life cycle.
• Passionate about delivering excellent customer service.
• Excellent planning and organisational skills, with a keen eye for detail.
• A commitment to collaboration and teamwork.
• Good Knowledge of Microsoft Office Suite, in particular Outlook, Word and Excel.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early. In exceptional circumstances, where a high number of applications are received, we reserve the right to close vacancies ahead of the advertised date.
• Only shortlisted candidates will be contacted.

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: Thursday 17 October 2024 by Microsoft Teams.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Salary: £32,000 FTE (approx £22,857 pro rata)

Hours: Part time - 25 hours per week 

Days and times: preferred option 5 hours per day Tuesday to Saturday but open to discussion; Some flexibility required to support the retail team when business directs such as Health & Safety or Annual Leave issues to provide shop cover and support

Contract: Permanent

Responsible to: Director of Resources

Responsible for: Shop Managers and Assistant Manager, cover staff

Accountable to: Marketing & Communications Manager

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Friday 4th October 2024

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

We are looking for someone to support our enthusiastic team of shop managers and volunteers whilst developing our retail operations as vibrant hubs in the community. 

We currently have two stores but are looking to develop and expand these so need someone who can manage and support the team, help with expansion and develop relationships with corporate partners and donors. 

The shops are an important part of our organisation and we are excited to develop this area and look forward to hearing from interested candidates. 

We are a large and busy Church of England parish and are looking for an energetic and self-motivated Operations Manager to join our leadership team.  You will be someone who can oversee all the operational elements with appropriate attention to detail and processes and also take a full part in supporting new developments in line with our vision.

Our Operations Manager is moving on after almost 3 years in post so we are looking for someone to lead our Operations Team at All Saints Church, Ecclesall.

The role requires the oversight of four areas of church operations:

• Administration including finance

• Communications

• Estates

• Governance

You will manage the operations team (6 staff) and work closely with the ministry team, a wider range of active volunteers and users of our halls complex. You will be able to deal with issues sensitively and with an approach appropriate to our Christian faith. The role does include some evening and weekend work but will mainly be carried out during office hours.

Responsibilities:

General Operations Management

1.1 Manage the Church Office to ensure that the working environment and working practices are efficient, flexible and fully reflect the mission and values of All Saints.

1.2 Manage and maintain the church databases and files to ensure kept up to date and fully compliant with Data Protection legislation.

1.3 Working closely with the Ministry Team, including participation in the weekly senior team meeting, manage the church programme and calendar.

1.4 Oversee the preparation of the resources required to support the weekly services, major church festivals and other church events. Lead on arranging some events.

1.5 Oversee enquiries about baptisms, weddings, funerals and church yard.

1.6 Provide informed support to volunteers in all areas of administration and operations covering a wide range of regular and adhoc activities.

Communications

2.1 Support the Vicar in ensuring timely, appropriate and effective internal and external communications including the weekly e-mail and hard copy church notices.

2.2 Ensure that the website is regularly reviewed and updated, as required.

2.3 Manage All Saints’ profile and activity on social media.

2.4 Respond to enquiries and requests from the Diocese, local community and external organizations, as required.

2.5 Manage communication with members of the church family in matters relating to news and weekly notices in a timely manner

See attachments for furhter responsibilities and details 

The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.

This role is subject to a Basic DBS check.

We have a exciting opportunity for a Relief Store Manager to join us.

It’s a busy and varied role where no two days are the same. You’ll have the opportunity to see how each shop is run, work with some amazing teams and make a vital contribution to the care the at the Hospice and within the community.

If your looking to progress your career in retail and gain experience of a field position, this could be the role for you!

You would be covering and supporting the shops in our Central Area, the areas range from Horfield, Gloucester Road, Keynsham, Totterdown, Whitchurch, Fishponds and more.

The details:

• Salary: £26,279 up to £28,429 FTE per annum, dependant on experience
• Hours: 37.5 hours per week, 5 days in 7
• Permanent role

Key responsibilities:

• Holding and covering the role of a Store Manager on an interim basis wherever required within our Central Area shops 
• Adapting your leadership style and approach to individual store situations and circumstances to effectively lead, coach teams and volunteers
• When supporting or covering stores, to ensure that the Hospice’s operational, health and safety, people and volunteer policies and procedures are being followed
• Delivering consistently high retail standards
• Actively supporting and demonstrating our values through your role
• Promotion of diversity and gender rights

What we are looking for:

• To be able to be flexible, pro active and to be able to adapt to ever changing needs
• Ideally, you will bring previous retail experience, gained at managerial / supervisory level
• Commercial awareness and demonstrable experience of managing a team, volunteers and delivering outstanding customer service would be equally advantageous
•  A genuine interest in fashion and charity retail
• Ability to earn trust, motivate, build rapport and provide leadership within short timescales
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets

If you are someone who is driven, motivated, who puts customer service at the forefront and wants to make a difference...we want to hear from you! 

We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.

Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.

Governance Manager

Starting Salary: £43,461 - £46,819 (inc London weighting) – This is the full-time salary, and the salary will be pro rate based on the hours of the post.   

Contract: FTC for approximately 6 months 

Job Profile

CAFOD, one of the 15 member agencies that make up the Disasters Emergency Committee, is the official aid agency of the Catholic Church in England and Wales and stands alongside vulnerable communities across Africa, Asia, Latin America and the Middle East.

CAFOD is seeking a Governance Manager to temporarily support our Leadership & Governance team. Reporting directly to CAFOD’s Director and managing the Leadership & Governance Officer, you will play a critical role in ensuring effective governance, strategic leadership, and strong Trustee relations during this interim period. This is a part-time position requiring two days of commitment per week for approximately six months.

Key Responsibilities

During the period of cover, some of the key responsibilities include:  

Governance & Strategic Leadership 

• Providing oversight of CAFOD’s Governance work & assisting in the further development and funding of CAFOD’s governance. 

• Identify emerging trends in governance and ensure that learning is reflected in CAFOD’s work and proposals. 

• Working with the relative department heads to advise the Leadership Team on the likely impact of new initiatives on CAFOD’s current strategy.

• Ensuring CAFOD’s work is in line with Charity Commission requirements and ethical standards are maintained.

 Engagement & Reporting  

• With the Leadership and Governance Officer and L&G Assistant, to support the Director of CAFOD in managing the relationship between the Board of Trustees and Leadership Team. 

• Ensure that all aspects of the Leadership Team and Board meetings are organised and conducted effectively in line with CAFOD’s governance principles. 

• Providing strategic guidance and support to CAFOD’s Trustees and Leadership Team 

• Developing a plan for the production of CAFOD’s Annual Trustees Report, and project manage its delivery.

• Assist with the external communication of CAFOD’s governance work with key donors and supporters.

Team Leadership  

• Providing management/mentoring to the Leadership & Governance Assistant where applicable.

• Working with the Leadership & Governance Officer in planning a governance work programme for 2025. 

• Provide guidance and oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board.

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification 

ideal candidate will have demonstrated experience of leading areas of governance alongside building strong professional relationships with trustees.

In addition, the essential criteria for the role will include: 

• Experience of direct governance work in a registered charity

• Experience in being responsible for all governance activity, including liaison with the Charity Commission and servicing a Board of Trustees 

• A collaborative and supportive management approach, with experience in managing staff especially in a small team setting. 

• Ability and willingness to transfer skills in facilitating the development of staff. 

Reward & Benefits

At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees. 

As well as the exciting opportunities this role presents, we also offer great benefits including enhanced sick pay and a dedicated employee assistance programme.

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behavior as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures. 

Claire House Children's Hospice helps seriously and terminally ill children live life to the full by creating wonderful experiences and bringing back a sense of normality to family life. By providing specialist nursing care and emotional support, we help families smile again when life couldn't get any tougher.

We are looking for an exceptional Purchase Ledger Assistant to join our finance team on a permanent basis to support our finance processes. This is an excellent opportunity to be part of a meaningful organization that positively impacts children’s lives.

As a Purchase Ledger Assistant at Claire House, you will:

• Report to the Financial Accountant.
• Be responsible for the Purchase Ledger Function, including supplier payment runs, ad hoc supplier payments, and administration of the invoice and credit card systems.
• Monitor finance email boxes to ensure prompt responses and timely query resolution.
• Support the handling and counting of donations and facilitate their handover to cash collection services.
• Assist the Finance Team with daily and monthly tasks to ensure the smooth running of the department.
•  

We are looking for someone with:

• Experience in purchase ledger and knowledge of SAGE 50 accounts.
• Understanding of accounting principles (preferably part AAT qualified).
• Strong IT skills, including a good working knowledge of Word and Excel.
• Excellent planning and organizational abilities.
• Effective communication skills, both verbal and written, with the ability to work well with individuals at all levels.
• Initiative and the ability to work independently.
• Good interpersonal skills and a commitment to Claire House’s objectives.
• A belief in the value of volunteers and a multidisciplinary approach.
• An understanding of the importance of confidentiality.
•  

What we offer:

• 27 days annual leave (with additional bank holidays).
• Pension scheme. (NHS pension scheme available to active members).
• Life cover.
• Free access to an Employee Assistance Programme (EAP) and counselling services.
• Free car parking.
• Free eyesight tests.
• Opportunity for hybrid working upon completion of the probationary period.

If this sounds like the position you’ve been searching for, please visit the Claire House website for more details, including the job description and application form.

We actively encourage applicants from diverse backgrounds. At Claire House, we value individuals from all backgrounds and are committed to diversity and inclusion, regardless of age, disability, gender reassignment, sex, marital or civil partnership status, pregnancy and maternity status, race, religion or belief. We believe that these differences contribute to a productive environment where everyone feels valued.

For further information or to discuss the vacancy, please contact:
Katie-Jane Williams. Contact details can be found on the advert on the Claire House website. 

Closing date for applications: 29th September 2024 (midnight)

Interviews will be held: 4th October 2024
Prior to formal interviews, there will be an informal phone call/ Teams chat to help candidates learn more about the role and the organization on the 2nd October 2024.

Please note, only applicants shortlisted for an interview will be contacted.
This role is subject to a DBS check. Claire House's recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.

Finance & Operations Assistant, Community Impact Bucks

Full Time 35 hours per week - £22,950 to £25,000 per annum (DOE)

Hybrid working pattern – mainly from home but must be available to go into our office (Weston Turville, Aylesbury) when required

Could you carry out the financial and administrative tasks that keep this busy charity running?

If you are highly organised, with an eye for detail and great Excel skills, then this could be the role for you.

About us

At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.

· We support hundreds of communities and causes across Buckinghamshire by helping charities and voluntary groups to be the best they can be – perhaps by helping them find funding, run their organisation or find volunteers.

· By helping local residents to find volunteering roles, we support people who want to give back to their communities while at the same time help local charities to find the volunteers they may need to support vital services.

· And through our community services, we help to build strong, resilient communities and directly help people – the elderly, vulnerable and socially isolated – where we see an unmet need.

About you

Skilled in use of IT software, in particular Excel and QuickBooks or Sage, you get satisfaction from seeing everything running smoothly, have an eye for detail, and are happy to work on your own initiative as part of a remote team.

Able to manage your own time, you will have a flexible approach and be keen to test new ways of working to improve business processes.

Key responsibilities

Key tasks include:

· Bookkeeping and day-to-day management of invoices and payments

· Premises management: resolving day-to-day issues, First Aider, Fire Officer

· Co-ordinating team and Board meetings including invitations, agenda and papers

· Responsible for HR administration and record-keeping, including preparing paperwork and co-ordinating recruitment, induction and leaver processes

· Act as an IT Superuser, becoming expert in IT systems and supporting colleagues to use them effectively

Key requirements

· Experience of bookkeeping, preferably using bookkeeping software such as QuickBooks.

· Excellent attention to detail and high levels of accuracy.

· Excellent telephone manner and confident in a public facing role.

· Able to establish systems, record information and maintain records systematically.

· Confident user of IT software, including Microsoft Office Excel, Word, and Outlook and Adobe Acrobat.

· Confident working with numbers, data and spreadsheets.

· Able to work on own initiative and to tight deadlines.

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information please visit our website to download the Job Description and application form.

Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 5 pm on 27th September.

Applications will be reviewed as they are received so an early application is advised

Interviews will take place in person, at our office based in Weston Turville, Aylesbury (HP22 5XQ)

About the Role

This role will play an active part in driving forward our exciting fundraising campaigns, events and community relationships.  This involves a wide-range of tasks which will vary day by day, from helping at on-site events to the distribution of marketing materials, and from taking minutes to building good relationships with local supporters (including schools and universities, local groups and businesses, community champions and participants in challenge events).

We’re looking for someone who has a passion for great event experiences and customer service, is proactive and organised, adaptable, collaborative and solutions focussed. 

The ideal candidate will enjoy:

• Making a difference – each campaign, event and relationship provides significant funds and awareness that will help provide homes, jobs, food and support to help people break the cycle of homelessness.
• Making it happen – getting stuck in, using problem-solving skills and a can-do attitude while maintaining the highest professional standard with good attention to detail.
• Building positive relationships, working with colleagues and supporters to maximise engagement.

This position will suit someone interested in a career in events or fundraising.  The role will report into the Corporate Partnerships and Community Development Manager, working closely day-to-day with the Events specialist, Senior Executive for fundraising and challenges, and the wider Fundraising and Marcomms team.

About Social Bite

Our vision is a society where no one should have to be homeless.

We are a charity and social business providing homes, jobs, food, and support to empower people to transform their own lives.  We challenge the status quo by pioneering solutions that create lasting change.

We began as a small sandwich shop in Edinburgh in 2012, offering jobs and free food to people affected by homelessness. We’re now expanding our projects across the UK, on a collaborative mission – a movement to end homelessness.

We help people break the cycle of homelessness through innovative supported employment programmes (Jobs First) and housing solutions (Social Bite Villages) and give out over 165,000 items of free food year-round through our coffee shops and community networks.

We build lasting relationships, because we believe that through positive connections people can transform their lives. We use food, homes, and jobs as tools of engagement that can enable everyone to reach their potential.  Our national and global campaigns have shifted the cultural dial on homelessness and our work has been championed by George Clooney, Leonardo DiCaprio, Sir Chris Hoy and the Princess of Wales.  A number of our team have been homeless themselves. 

Thank you for your interest in this role!  We’d love you to apply.

Location: Shelter shops surrounding East Scotland area (Edinburgh)

Salary: £24,102.00 per annum, pro-rated

Contract: 3-month fixed term contract

Hours: Part time, 22.5 hours per week

Closing date: Thursday the 10th of October at 11:30pm

We're looking for an inspirational people person to join us as an Assistant Manager and work in some of our shops in East Scotland, providing cover in busy periods or for staff absences. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

About our Education and Research Team:

See the impact your admin and communication skills make. Every day.

At Princess Alice Hospice, you can make a satisfying, rewarding contribution for a great cause. We’re a friendly team committed to sharing our knowledge and expertise. Our strategic aim is to share our skills and expertise in end of life care through education and research. We’re big enough to give you opportunities and training. But small enough for you to see the difference you make. As a team we will support you to grow and learn in your role with training, experience, and fantastic benefits.

About the role:

We’re looking for an Admin Assistant to support our Education and Research team for a period of 12 months. The role is varied and includes processing of learner enrolment, attendance and payment data, issuing certificates of attendance and collecting and collating evaluations. A substantial part of the role also involves being the first point of contact for course enquiries. 

You will have defined areas of responsibility but also be required to be adaptable and undertake other administrative tasks when necessary.

About you:

You’ll have great interpersonal skills and ability to produce accurate and well-presented work. You'll also have knowledge of computer systems and programmes including MS Office, and accounting software. You will be able to organise your own workload whilst responding to ever changing priorities.

If you’re a dynamic and organised person who shares our values and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!

Our benefits:

As well as our competitive salary package and the opportunity to join an organisation which puts patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays (pro rata for part time hours)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• Employee Assistance Programme
• access to Blue Light Card discount card
• access to our Group Pension Scheme
• excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Discover the difference you can be.

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.

Deputy Charity Shop Manager 
Hull, East Yorkshire  

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
As our Deputy Shop Manager you will be responsible for setting up our brand-new shop in Hull, supporting the Shop Manager in implementing processes and ways of working.

You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond. 

Specifically, you will: 

• Play an active part in running our shop in Hull, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 
 

• To be ideally educated to GCSE level or equivalent but not essential.

• To have Experience of managing people/volunteers including recruitment and development.

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To be highly organised with good time management skills.

• To be able to prioritise workload and meet deadlines.

• To be able to use own initiative.

• To be resilient and adaptable to change. 

• To have good planning, guiding and motivation skills to successfully achieved targeted income is desirable.

• Good written and numeric skills are desirable.

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 September 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

About the job role

We have an exciting opportunity for a Centre Manager in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in management and income generation and working in a customer service-focused environment. This post is responsible for managing the development of income, generating opportunities as part of the Training, Education and Development team through a range of educational activities and the hiring of the purpose-built Education Centre at St Joseph’s Hospice. In addition to developing income streams, the manager will lead on audit, administration, governance and quality assurance activities on behalf of the team. The post demands an entrepreneurial approach combined with well-honed managerial and business skills in order to maximise potential income generation, relationship development opportunities and the effective delivery of programmed education.

About you

You will need:

• Excellent communication and interpersonal skills
• Experience of managing a small team
• Experience of marketing and promoting a service
• Excellent customer service skills and experience

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information and to apply, please visit our website via the Apply button.

Closing date: 4th October 2024

Interview date: 15th October 2024

PREVIOUS APPLICANTS NEED NOT APPLY.