Assistant Programme Manager Jobs

London Legal Support Trust has been supporting free legal advice providers for the last 21 years by providing financial and non-financial support. The organisations we support include Law Centres, Citizens Advice, and other legal advice agencies.

We are looking for an organised, proactive and purpose-driven individual to join our brilliant team as an Admin and Operations Assistant. You will provide essential support to our team, ensuring smooth and efficient administrative operations.  By supporting the wider team, this role plays a vital part in enabling the charity to achieve its mission, ensuring that resources are managed effectively, and helping to deliver services that make a meaningful difference to the legal advice sector.

MAIN DUTIES & RESPONSIBILITIES

Meeting & Event Planning and Support

• Plan, coordinate and support meetings and other events
• Book rooms, manage catering orders and manage other meeting logistics
• Provide on-site support for meetings and events
• Prepare meeting agendas, take meeting notes and minutes
• Assist with volunteer coordination

Communication & Coordination

• Handle incoming calls, emails, and other communications
• Draft correspondence to external stakeholders and trustees
• Help to ensure that the website is up to date

Operations Support

• Support the day-to-day operations of the charity
• Assist Head of Operations in developing systems and processes to enhance the efficiency of the charity’s operations
• Help update organisational policies and ensure compliance 
• Monitor 3rd party contracts and assist with review of services prior to renewals
• Help manage HR practices, including managing starters and leavers procedure in relation to IT and software access
• Support employee training and wellbeing programme

Office & Project Management

• Ensure office has working equipment and sufficient materials
• Organise and maintain our internal documents 
• Help maintain and improve LLST’s internal databases
• Help maintain contact database in line with data protection and LLST policy

Financial & Procurement Assistance

• Assist with the gathering, review and processing of invoices and expenses claims
• Support the Head of Operations in evaluating suppliers and negotiating contracts
• Research suppliers to ensure cost-effective purchasing
• Perform due diligence checks on suppliers and vendors
• Help with the preparation of financial reports

General

• Ensure LLST’s activities comply with charity, company and general law
• Promote LLST externally and ensure its good reputation is maintained
• Other tasks as required and generally commensurate with the post

PERSON SPECIFICATION

Essential Criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent attention to detail, well-organized with ability to prioritise tasks
• Professional, reliable and responsible
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite 
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills 
• A positive attitude to problem solving and finding new solutions
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods

Desirable Criteria

• Experience of administrative assistant
• Experience of working in charitable sector
• Knowledge and understanding of Microsoft Office suite

Do you have an interest in providing support and care to those with life-limiting conditions from diagnosis to end of life? Are you looking to work whilst remaining flexible to support your family and/or work-life balance? We could have the opportunity you have been looking for. We have hours available in both the Adult Community service and our Inpatient Ward.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes and paid annual leave accrual based on hours worked.

Key Responsibilities of the role include:

• Ensure the highest possible standard of care for patients and supporting relatives during their care
• Participating in the assessment and provision of care needs for patients
• Ensuring all care is documented correctly electronically, in line with mandatory and legal requirements
• Delivering care as part of a team alongside our medical team

Essential requirements of the role include:

• NVQ level 2/3 in Health and Social care or equivalent
• Flexible approach to working hours, times and days of the week, including night shifts and weekends
• Willing to undertake further professional training/qualifications
• Full UK Driving Licence & access to a vehicle (Adult Community Service)

Please note posts are subject to Enhanced DBS clearance and full right to work in the UK.

Unfortunately, we are unable to provide sponsorship.

Fauna & Flora is seeking a Finance Assistant, Reporting & Systems to support the smooth running of Fauna & Flora’s finance and programme management systems and assist in their development.

You will have experience of maintaining databases, and excellent IT and numeracy skills. You will enjoy solving problems, and have an exceptional eye for detail and a diligent and rigorous approach to work. You will have experience of accountancy or working in a financial environment.

You will be a good team player and enjoy working in a busy environment, with the ability to balance competing demands. With a proactive approach to your work, you will seek to add value and have opportunity to contribute your skills and expertise to Fauna & Flora’s growth and development.

In return, the role offers the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application for further details on how to apply

The closing date for applications is Sunday, 2 March 2025.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Summary

• Events Management
• Administrative Duties
• Palace Tours

• Required to work in the office location 4 days per week, with the expectation to work evenings and weekends.
• A basic DBS check will be required as part of our pre-employment checks.

• A salary of £27,840.80 pro rata (FTE £34,801), plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

This role is an integral part of the Community Fundraising team, providing support to people raising funds for The Royal Marsden Cancer Charity and being the first point of contact for enquiries.

Dealing directly with supporters, the role requires an effective communicator and proactive individual who is passionate about fundraising.

The role will also support the Senior Community Fundraising Manager and Senior Community Fundraising Executive with the stewardship of high value community fundraisers.

The LEAP programme launched in January 2019 and this role was created in 2022 as an outcome of an interim programme evaluation. The aim of the role was to embed the LEAP Programme within MSF and to facilitate the understanding and functioning of the programme, both at field level and within the MSF HR network.

The postholder works closely with the LEAP Programme Manager and MSF HR departments and across the movement, including at field and operational level.

The role now focuses on:

1. Working with HR colleagues and key stakeholders to implement the programme effectively.
2. Supporting current and prospective students to address the barriers which they face. This is particularly through targeted recruitment and support efforts for those coming from specific staff demographics which are underrepresented in the programme.

DEPARTMENT: Programmes

HOURS: Full Time, 37.5 hours per week (Monday – Friday)

LENGTH OF CONTRACT: Fixed Term Contract (12 months)

LOCATION: Any MSF office (OC, partner section, or branch office) within + / - 3 hours of London/UK time zone, with 2 days per week minimum working in that MSF office. Expected core working hours 10:00-15:00 London/UK time. Ability to travel occasionally (within the UK and, if needed, to a European office) is required.

SALARY: Salary: £45,643.41 per annum

Internal salary grade: 15.1

Our amazing team at Alana House - PACT are looking for a full time Assistant Key Worker to join our Womens Community project.

Could you make a lasting difference to women facing multiple disadvantages in the community? Our award winning trauma recovery service empowers and enables women to access the support they need. Our service covers Reading, Berkshire, Oxford City and South Oxfordshire.

Position: Womens Community Project Assistant Key Worker

Location: Based in central Reading, the role requires travel across Berkshire, Oxford City and South Oxfordshire

Contract: Permanent full time – 37 hours per week

Salary: Starting salary in the range of £23,088 to £26,658 per annum, depending on skills and experience

Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to female applicants.

About the role:

As Assistant Key Worker at Alana House, you will support our services through groupwork, short assessments and referrals and hold a small case load of women providing one to one support work. Your Assistant Key Worker responsibilities will include:

· Working as an integral part of our team to contribute to service delivery

· Adopt a trauma informed, non-judgemental approach, complete initial assessments and understand needs to agree a programme of support across rehabilitative pathways

· Facilitate and deliver appropriate drop ins and group based support work

This role will enable you to develop your skills within this area of work through various learning opportunities.

About you:

As Assistant Key Worker, you will:

· Have previous professional, academic or personal experience of support work for people experiencing multiple disadvantages

· Be interested in supporting people in, or at risk of entering, the criminal justice system with an understanding of resilience and trauma.

· Demonstrate a willingness to learn and to develop your skills, knowledge and experiences within the role.

If this sounds like you then visit our website and apply today to join a collaborative team who are part of something truly meaningful.

Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.

Closing date: 9am Wednesday 05 March 2025

Interview dates: Monday 24 February, Thursday 13 March and Friday 14 March 2025

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Womens Support Worker, Womens Key Worker, Key Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, Assistant Key Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Probation Services Officer, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

What We Do 

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.

A major strategic priority is to grow geographically in Liverpool - which this role will play a pivotal role in achieving. Following the successful launch in January of our first ever face-to-face programme outside of London, in the Speke area of Liverpool, we hope to continue reaching more areas in Liverpool where there is great need and fostering new partnerships. We expanded beyond London during the pandemic with online tuition and have since grown across the Midlands and the North. This is our second dedicated role outside London, and the first in Liverpool. Working closely with our Manchester-based Head of Regions, you will help deliver contracts, build strong local relationships, and expand our reach in high-need areas.

The Programme Officer will be responsible for the management and overall delivery of their designated programmes. Over the next four years, we aim to scale our tutoring hubs to reach over 1,000 pupils per year in core cities and areas across England. This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the development of our tutoring programmes in our newer delivery regions.

The Programme Officer will ensure high levels of quality assurance, particularly among tutors working in their hubs, so we achieve our intended outcomes. This is a multifaceted role, working across all parts of the organisation to ensure we deliver the best possible results for our pupils. You will have the chance to be creative in shaping and adapting our programmes to meet the specific needs of families in Liverpool City Region.

We are looking for someone who is enthusiastic about education, has strong stakeholder management skills and is familiar with the Liverpool area in particular but broader knowledge of North-West region is also beneficial. You should be able to adapt your communication style to effectively engage with clients, parents, tutors, pupils and funders alike, and have strong written and verbal presentation skills. You will bring brilliant project management skills and be comfortable working with data and using it to make informed decisions.

Location of candidate

Must be based in Liverpool. 

Job Details

Please see attached job specification for full job details. 

Are you ready to make a tangible impact in suicide prevention while working with a dynamic and passionate team? Samaritans is looking for a Head of Rail Programme to lead our flagship partnership with Network Rail and the wider rail industry.

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• £63,000-£67,000 per annum plus benefits 

• Permanent contract 

• Full-time role - 35 hours per week with flexible working

• Hybrid working: Linked to either our Ewell (Surrey) office or home-based contract, with regular travel around London and the South East

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

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Why This Role?

As the Head of Rail Programme, you’ll:

• Manage and mentor a talented team of 12, with opportunities to shape strategies and ensure ongoing improvement.

• Spearhead the delivery of a nationally significant suicide prevention programme.

• Be the operational and programme management lead, overseeing innovative projects and events.

• Work with key rail industry stakeholders, including British Transport Police and Train Operating Companies.

• Drive multi-channel behaviour change campaigns that save lives.

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This role will be exposed to emotionally challenging material and data relating to suicide and self-harm, including personal individual lived experience, which can be traumatic. You’ll receive training and support throughout your time at Samaritans to manage the demands of the role, but it’s important to be sure that this role is right for you.

What You'll Bring:

• A proven track record in leading high-performing, cross-functional teams.

• Exceptional skills in stakeholder management within complex organisations.

• Experience in managing large programmes, budgets, and contracts.

• A passion for mental health and suicide prevention.

• Strong leadership, negotiation, and problem-solving capabilities.

• Knowledge of the rail industry is a plus, but not essential.​

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What We Offer:

• A role that combines leadership, purpose, and challenge.

• Opportunities to influence change in mental health and safety across the rail industry.

• A chance to work with a committed, supportive organisation with a shared vision of fewer lives lost to suicide.

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Working at Samaritans

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure.

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Being Inclusive

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application 

If this sounds like the opportunity for you, please upload your CV and a cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 3 March, with first stage video interviews likely w/c 10 March. 

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Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

Apply today and make a real difference to people’s lives.

Want to play your part in transforming society?

You’re in the right place.

The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £24,375 pro-rata

Hours: 9.30am – 5.30pm, Tuesday – Friday, (Occasional evening working required (for events such as termly Spear Celebration evenings)

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

Key Responsibilities 

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics. 

Relationship Management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community

• The Assistant Coach is directly employed by River Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
• Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.

This role will suit you if you are:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
• A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
• In the event of a job offer, a DBS check will be requested.

The HAF Project Manager is the strategic lead for the HAF programme. You will manage a budget of over £800,000, make commissioning decisions, and ensure strong due diligence processes and quality control. You will collaborate with HAF provider organisations from the voluntary and community sectors, ensuring high-quality delivery. Additionally, you will work closely with YCF colleagues to communicate the impact of HAF, represent YCF in senior spaces, and assist in reporting to YCF’s Board of Trustees.

Working closely with Camden’s Children’s Commissioning team and YCF’s CEO you will ensure that each HAF programme in Camden offers participating children and young people a diverse and enjoyable range of activities provided by respected organisations, operating at the highest levels of safety, quality, and in alignment with the Department for Education’s funding requirements. You will report to YCF’s CEO and to Camden Council on the programme’s delivery and impact, and will lead on all reporting.

This is a fantastic opportunity for someone with experience or interest in cross-sector partnership work, with programme management experience, and a drive to make a difference in the lives of children and young people. The role requires self-awareness, the ability to learn quickly, and a willingness to pitch in with the wider work of YCF, as we are a small team with limited resources.

This varied and impactful role offers incredible development opportunities for someone with strong organisational, numeracy, and stakeholder management skills, as well as a passion for improving the lives of Camden’s children and young people. Flexibility, quick learning and a collaborative attitude will be key to success in this role. YCF will provide training and support to help you thrive as you step into the role, and you will be supported by YCF’s CEO and the Head of Partnerships and Grants.

We are ideally looking for a candidate who brings experience in: budgeting and budget management, commissioning/ grantmaking, due diligence processes, impact reporting, stakeholder management and strategic leadership. 

Person Specification:

Please note, the person specification outlines our ideally sought experience. However, if you meet some of the essential criteria but are confident in your ability to learn quickly in post or bring adjacent experience (and can demonstrate at interview), please do apply.

The successful candidate will be able to demonstrate the following experience:

Essential:

• Proven project coordination/management skills including ability to liaise with a complex range of stakeholders – and exceptional time management and organisational skills
• Strong and proven skills using excel, managing complex budgets
• Experience of effective partnership building and stakeholder collaboration, with good communication skills and ability to get along with people
• Ability to plan and prioritise own workload, and self manage in a busy environment with competing demands
• An appreciation of Camden and its voluntary sector
• Degree-level educated (or equivalent experience)– with 5 GCSE level (A*-C) to include English and Maths

Location: Camden office (at least 3 days a week), with some hybrid working, and travel around Camden, especially in delivery periods

Reporting to: YCF’s CEO

Hours: 37.5h pw (with occasional out of hours visits – and some working over Spring, Summer and Winter school holidays)

Start date: ASAP (ideally by March 2025)

Contract type: 12 month fixed term contract (until end of March 2026) – with a possibility of extension, depending on DfE decisions

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 25,000 young people over the next three years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.

Key to our success is raising LMK’s profile and ensuring that our content enables us to connect with our key audiences, increasing our profile within communities, and building engagement on our website and social media channels.

We have:
✔  A clear plan of who we want to target through our work over the next 3 years
✔  An engaged leadership team and Board of Trustees
✔  Evidenced outcomes, rich data/statistics and compelling stories
✔  Diversity and strong social purpose
✔  A new organisational strategy that sets our vision from 2024-2027

Job Description

The purpose of this role is to raise LMK’s profile and to engage LMK’s stakeholders in our services, campaigns and fundraising efforts by delivering impactful content across all of our online and offline communication channels in alignment with our vision, mission and strategic objectives. With a keen eye for detail and a passion for creating quality communications, you will lead our PR and media work, be skilled in creating engaging video content and add your expertise to developing and delivering our social media, website and stakeholder communications.

Reporting to our CEO, the successful candidate will job-share with our established 2 day-per week Marketing & Communications Manager. As a member of LMK’s core staff team, you will work with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our brand, marketing and social media strategy.

Key Responsibilities

Marketing & Brand

• Co-develop LMK’s marketing strategy, leveraging key stakeholder input and action plans to support it
• Co-ownership of the execution of all marketing activities and materials, ensuring they reflect the brand and the values of the charity
• Lead the planning and execution of PR and media campaigns, leveraging media contacts, ensuring LMK has engaging media materials and our spokespeople are fully prepared to maximise media opportunities
• Be a brand guardian, responsible for the consistent use of visual identity, tone and messaging in our external materials, working with our graphic designer to support teams across LMK with branding

Communications, Content Development & Execution

• Co-ownership of the execution of all communications and content development
• Lead on the creation of engaging video content that can be used across communications platforms
• Working with the wider team, produce communications materials for supporters and key stakeholders in conjunction with the fundraising team
• Source and write up regular impact stories from across the organisation that reflect our strategic objectives which can be used in a variety of channels
• Be responsible for tracking the impact of marketing & communications, sharing reports with the team and Board of Trustees

Digital

• Grow and expand LMK’s social media presence onto new platforms (e.g. TikTok, SnapChat, Bluesky) whilst expanding existing presence on Instagram, Facebook, LinkedIn
• Monitor social channels daily, checking for messages/comments
• Co-manage the website as a key marketing channel, creating engaging content, optimising for SEO, overseeing website design updates, coordinating with developers on technical aspects, and analysing website traffic

Overall

• Comply with LMK policies and procedures relating to safeguarding, health & safety, confidentiality, complaints and data protection
• Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with

Person specification

• Excellent written and verbal communication skills
• Experience of developing messages/content for different audiences effectively and across different platforms including social media, websites, newsletters and emails
• Evidence of success in developing and executing PR strategies, including securing and maximising media opportunities
• Highly organised to manage a diverse workload with excellent time management and project management skills
• Experience of using a social media management tools e.g. Buffer, Asana, Hootsuite and communications tools e.g. Mailchimp
• Experience in creating and editing video content, using Canva or an equivalent design programme
• A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential

Safeguarding

This role is subject to a basic DBS check.

In return for your dedication, we will offer you
✔  The opportunity to help prevent relationship abuse and domestic violence in
young people

✔  A diverse, bold and collaborative culture
✔  A commitment to supporting continuous professional development
✔  Working from home
✔  A genuinely flexible working environment
✔  Pension of 6%
✔  32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔  Employee Assistance Programme

Department – Communications

Salary - £27,008 per annum (London Living Wage)

Contract Type – Permanent, Full Time

Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave FTE (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme

Location – Lords Cricket Ground, St John's Wood Rd, London NW8 8QN

Reporting to – Senior Digital Communications Officer

Closing Date – Friday 7th March

1. Background

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.

2. Why apply for this role?

The Communications Assistant will play a key role in driving forward our new digital marketing strategy, bringing our channels to life with creativity and fresh ideas while making a real impact. This position offers an exciting chance to shape and amplify the digital voice of Chance to Shine, with plenty of opportunities to put your own stamp and creativity onto your output. You’ll have the chance to work across various platforms, engage with a passionate community, and play a key role in supporting our charity’s mission. If you’re a proactive self-starter with a love for digital content and social media, this is the perfect role for you!

3. Key Responsibilities

The Communications Assistant’s responsibilities include:

Digital Marketing

• Help to manage the departmental content and marketing calendar

• Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)

• Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations

• Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches

Website and Digital Operations

· Produce content for the CTS website

· Support with content and development of CTS Portal

Other Responsibilities

· Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports

· Lead on the maintenance of the digital photo archive

· Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.

· Work with the Communications team on supporting adhoc projects and campaigns

4. Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· The Chance to Shine delivery network

· National and regional media

• Agencies and partners

· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent written and verbal communication skills
• Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
• Strong administrative skills and attention to detail
• Ability to think creatively and draft original concepts
• Able to plan and prioritise and work under pressure
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Willingness to learn with a can do attitude

6. Experience & qualifications

Essential:

• A good knowledge of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
• Basic photography and video editing skills
• Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
• Genuine interest in social media trends, digital marketing, and the mission of the organisation

Desirable:

• Experience of content creation, content calendars and social media management tools
• Experience in using graphic design tools
• Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
• Basic understanding of social media analytics and reporting tools
• A passion for cricket
• Full and clean UK driver’s license

Benefits

     25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)

·       8% non-contributory employer pension

·       Private medical healthcare

·       Employee health cash-back plan

·       Long-term sickness insurance

·       Life assurance - four times your annual basic salary

·       Season ticket loan scheme

·       Flexible working

·       Enhanced maternity/paternity pay

·       Generous sick pay

·       Volunteering 2 days per year

·       OpenBlend - an innovative coaching and performance management tool

·       WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance

·       Cycle 2 Work Scheme

Job title: Assistant Shop Manager

Department: Retail

Reporting to: Dual Site Manager

Salary: £24,333.00 per year

Hours: 35 per week

Location: SCT Shops East London

Contract type: Permanent

Overview

Aim and influence

· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.

· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.

· Work within SCT values

Other key details

· A 4 day fully flexible working pattern, including weekends and bank holidays

· Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.

· Must work in other shops within London if occasionally required.

· Attend and undertake any relevant training workshops, events or meetings as required.

· A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focussed with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills- MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society.  Our teams are passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development: 

• Training & Development opportunities.
• BUPA Cash Back Plan.
• BUPA Employee Assistance Program with access to counselling.
• Cyle to work scheme/ interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn. 

How you can apply today!

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible! 

All applicants must possess the legal right to work in the UK.