Area Operations Managers Jobs in Holborn, Greater London

Location: Camden Head Office (Hybrid)

Salary: £45,755.08 per annum

Hours: 37.5 per week

Contract: Permanent

Closing Date: 28 October 2024 at midday

Provisional Interview Date: Week commencing: 11 November 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Senior HR Business Partner at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

This is an inspiring opportunity for a CIPD qualified HR professional to join our dedicated organisation.

You’ll be at the heart of developing and executing impactful HR solutions that align with our core mission, working alongside senior leaders to deliver people solutions that drive our goals.

Plus, you’ll gain immense professional growth through leading strategic priorities and HR projects, all while supporting a life-changing organisation dedicated to ending harm caused by gender-based violence.

About the Role

As our Senior HR Business Partner, you will shape and deliver HR strategies that align with our mission and business objectives.

Working closely with leaders, key stakeholders and HR colleagues, you will ensure the development of people solutions that prioritise equality, diversity and inclusion while supporting the ongoing transformation of services.

In addition to providing expert advice and guidance on HR matters, you will lead complex casework, performance management, employee relations and key HR initiatives. These initiatives will span across various areas, including workforce planning, talent management, resourcing, restructuring, pay and reward, and employee engagement.

A key part of the role is ensuring that stakeholders are informed and consulted on organisational changes, as well as delivering bite-size training sessions for managers.

Additionally, you will:

- Use data from HRIS to identify process improvements, drive decision-making and develop business cases for change initiatives

- Deputise for the Deputy Director of People & Culture

About You

To be considered as our Senior HR Business Partner, you will need:

- Experience of managing and improving employee relations

- Experience of developing and managing change projects and programmes

- Experience of managing conflict and sensitive issues and achieving positive outcomes

- Experience of developing workforce plans that reflect organisational/departmental needs

- A strong track record of developing and implementing policy

- Experience of delivering strategic priorities within strict timescales

- Experience of analysing HR data for key stakeholders

- Experience of working in partnership with a range of stakeholders, including external partners

- Knowledge of employment law and HR best practice

- To be CIPD qualified to chartered status

Other organisations may call this role Human Resources Business Partner, Senior HRBP, Senior HR Business Partner, HR Operations Manager, HR Manager, Human Resources Manager, or HRBP.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits and savings

· Eye Care Vouchers

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

Jangala is seeking a dynamic and inspiring Head of Fundraising to lead our fundraising efforts and drive sustainable growth. This role is pivotal in achieving Jangala’s ambitious goal of connecting underserved communities to the internet, enhancing connectivity resilience, empowering individuals, and reducing the global digital divide. 

Your work will involve developing and executing a comprehensive fundraising strategy, cultivating new partnerships, and leading a collaborative team to secure the resources needed to scale our impact and innovation globally.

About Jangala

Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of  connecting 4 million people to the internet  by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies.

We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.

Since our full-time founding six years ago, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion, serves critical and challenging deployments, from response teams in an emergency zone to a remote educational hub. Get Box, developed rapidly during the COVID-19 pandemic, ensures that households and individuals are able to  stay connected to the internet, whatever their circumstances. 

Details of the role

As Jangala enters a critical phase of growth, we are scaling up our operations to meet our ambitious target of connecting four million people by 2030. The Head of Fundraising will play a crucial role in driving this expansion by developing and implementing strategic fundraising initiatives, expanding our network of supporters, and ensuring the sustainability of our programs. This is a unique opportunity to shape the future of a pioneering organisation at the forefront of humanitarian technology.

We are looking for a strategic and collaborative leader with a proven track record in fundraising who can inspire and lead a team and is passionate about using technology for social good.

Key responsibilities will include:

• Developing and implementing a comprehensive fundraising strategy aligned with Jangala's mission and growth objectives.

• Identifying and securing new funding opportunities across various channels, including corporate partnerships, grants, philanthropy and individual giving.

• Leading, mentoring, and managing the fundraising team, setting clear objectives and ensuring their professional growth.

• Building and maintaining strong relationships with existing and potential funders, leveraging networks and partnerships to expand Jangala's reach.

• Monitoring and reporting on fundraising performance, adapting strategies to meet or exceed fundraising targets.

The person we're looking for

We understand that many people - especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups - only apply for jobs when they believe they match 100% of the criteria. If you don’t meet all the criteria but you’re inspired by Jangala's mission and are eager to lead programmes that help some of the world’s most excluded populations, we want to hear from you.

Core Requirements:

• Proven experience in fundraising, with a track record of achieving with a track record of achieving six figure grants or contracts.

• Experience working with corporate funders.

• Demonstrated ability to develop and execute strategic fundraising plans.

• Strong leadership and team management skills, with experience inspiring and guiding a team.

• Excellent communication and relationship-building abilities, capable of engaging a wide range of stakeholders and able to stay abreast of sector trends and enhance Jangala's visibility and influence in the UK and internationally.

• Adaptable and open to feedback, fostering a collaborative and transparent work environment.

Desirable Requirements:

• Experience in one or more of the technology, humanitarian, UK charities or international development sectors.

• Existing network of contacts in relevant areas eg. corporate funders interested in tech 4 good, UK based trust and foundations, global humanitarian funders, and government contacts interested in humanitarian technologies.

• Proven ability to secure multi-year funding commitments.

• Familiarity with open-source technology and its impact on social good.

• Strong strategic vision with the ability to adapt and respond to changing circumstances.

• Experience working closely with senior leadership and leveraging organisational strengths.

• Commitment to Jangala's mission and values.

• Experience with multi-channel fundraising, including corporate partnerships, grants, and individual giving.

• Ability to leverage storytelling and organisational narratives to engage funders.

• Experience in bidding for commercial tenders or working in social enterprises/CICs

Important details

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for mind-mapping and collaborative work at least once a week.

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.

The starting salary for this role is £48,000-£55,000 per annum, with consideration for part-time arrangements.

At St Stephen’s we are ambitious to reach as many children as possible with the good news of Jesus and then to enable them to grow as disciples. We already have a thriving Kids & Families ministry and work in local primary schools, but we know there is so much more that God is calling us to in this next season.

Might you be the person to help us with this?

The Associate Children’s Pastor will be vital in enabling this growth to happen by working alongside the Children’s Pastor, Lauren Goodall, taking responsibility for certain areas of the ministry as well as developing new initiatives.

This is a fantastic opportunity to join and lead Learn English at Home (LEAH), a small and dynamic charity who have been supporting ethnically and culturally diverse adults to learn English for forty two years.

As Charity Director, you’ll be working in a multi-cultural environment supporting vulnerable people with limited English across Kingston, Hounslow and Richmond. Our client group includes refugees, asylum seekers, and migrants, and our volunteer-led services support them to learn English and gain access to vital local services, including housing, education, healthcare.We provide a ‘blended’ service for our clients which includes in-person and on-line support as well as class-based teaching, all of which is dedicated to helping those with the lowest language skills to progress into volunteering, education and work.

LEAH has experienced a period of growth, having doubled its staff team across the last 5 years to meet demand for our services. We have no shortage of clients, a strong and enthusiastic volunteer base and a dedicated and experienced staff team.

LEAH is at an exciting time, and we are aiming to expand our service impact and reach across London.  The new Director will lead the development of the new 2025-28 strategic plan which will be the key to our future development and success.

Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.

Salary: £31,410-£34,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

Join Our Team!

We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!

The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.

You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.

You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.

Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.

If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.

About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient. 

About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director
• How this role fits into the wider YLI and Operations Team
• Full Job Description and Person Specification
• Details of how to apply online (application form)
• Deadline and interview dates
• YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs

Applications should be received by: 8am, Wednesday 23rd October

We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.

We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.

We are looking for a dynamic and detail orientated leader to cover our Head of Learning and Development role to ensure that our people learn the skills and gain the knowledge that they need to do their best work with our clients.

About the role:

We're looking for someone with the values, skills and knowledge to lead our learning and development function for a fixed period that will include project, budget, team and people management, developing new programmes of learning, commissioning training, developing an annual training plan and developing current systems and processes.

Particular projects and workstreams that you would pick up in this role would include developing and rolling out a new programme of learning for our night staff, increasing our benefit from apprenticeships and building on our existing training for future, new and established managers.

Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. The Learning and Development Team share responsibility for opening up our training spaces across London, so expect to regularly (roughly 2 days per week) be working across multiple sites including Vauxhall and Leyton. It's a great opportunity to network with staff across various SHP services.

About you:

If you love learning, are able to manage people and priorities, implement projects, introduce change and new processes and want the variety of a role that combines strategic, operational and training work, this role is for you. We work in a changing and pressured environment, but you'll be working in a great team, dept and organisation - and there's also the constant reward and satisfaction of making a real contribution to preventing homelessness and transforming lives in your work.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

If you’d like to find our more about the role and would like to have a brief conversation with the role’s manager, Howard Rosenthal (Director of HR & OD) please contact our recruitment team

Closing date: Sunday 20th October at midnight

Interview date: Week commencing 28th October at our Head Office in Kings Cross

We are seeking an inspiring, inclusive and dynamic leader to take MIH into the next exciting phase of our journey; one who shares our values and is committed to making a real difference in continuing to grow the organisation and its impact.
Our new ED will seize the opportunity to build on strong foundations and work with a passionate and ambitious team
in helping achieve our mission, whilst embracing MIH’s progressive, collaborative and inclusive culture.

ROLE DESCRIPTION

Leadership & Vision

• Provide inspirational leadership, galvanising support for a compelling strategic direction, agreeing clear milestones for delivery and ensuring consistent measurement and evaluation of our impact
• Work with the Board of Trustees to ensure organisational structure and accountabilities are aligned with strategic and operational requirements. Ensuring MIH’s ethos, vision and values drive and underpin all decision making
• Act as a passionate advocate for plant-centred eating and living, environmental sustainability, health, food justice and community cohesion
• Be a positive role model for colleagues, volunteers and beneficiaries, actively promoting a representative, inclusive and forward-looking approach

Strategy & Organisational Development

• Provide strategic leadership with the support of the Trustees, taking responsibility for the implementation and delivery of a 5-year strategic plan, identifying and implementing best practices from across the sector
• Build on our current position of strength to expand MIH’s reach, impact and profile.
• Identify, assess, and communicate strategic risks, issues and opportunities to the Board and take responsibility for initiating and leading associated changes

Fundraising, Business Development & Partnerships

• Responsible for strategic oversight of fundraising at MIH, providing support and guidance to the Head of Fundraising and Community Partnerships Manager to build a sustainable portfolio of individual, corporate and grants trusts and donations, as well as owned income streams, to ensure long-term sustainable funding of activities.
• Develop income generating strategies and set, agree and track against clear targets with the Board
• Generate fundraising leads and cultivate fundraising opportunities with high-value donors
• Actively build MIH’s profile whilst maintaining and cultivating strategic relationships with supporters, donors, businesses and corporate bodies aligned with MIH’s values and mission
• Proactively seek out entrepreneurial opportunities to capitalise on the rise of veganism and growth of the plant-based food market; developing an innovative strategy to ensure MIH becomes a leading voice within the plant-based food sector.

Financial & Governance

• Accountable to the MIH Board of Trustees for the overall financial health of the charity, you will ensure that the charity’s financial resources are managed effectively, risks identified proactively and mitigating actions taken appropriately.
• To support the Trustees in all areas of their governance and legal responsibilities in line with Charity Commission requirements and other relevant regulatory bodies.

People & Culture

• Develop, align and empower the team to communicate and excel together as a cohesive unit and within their individual roles
• Support the Director of Operations to fostering a culture of diversity, equity and inclusion ensuring it’s embedded into all aspects of the charity’s work,
• Continue and further develop MIH’s culture as a progressive employer.

Purpose: you will be the key resource within a small fundraising team, with responsibility for applying and securing funding to cover our core costs, as well as grant applications for specific community activities and building projects. As the only paid member of this team, you will take the lead in researching, applying for, and reporting on grant application progress with charitable trusts and other potential funders, in line with our fundraising strategy. You will also be a member of our Operations Team, which meets weekly to oversee the day-to-day efficient running of The Hub.

Contract: 2-year contract initially, subject to successful completion of a 4-month probationary period.  

Hours: 8-12 hours per week, to be agreed upon appointment. Within reason, we are flexible about when these hours are worked throughout the week, although we would expect the successful candidate to regularly attend the weekly Operations Team meetings on Tuesdays, in person.

Background:

The Leatherhead Community Hub (LCH) was established in July 2020, as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving our partner organisations a permanent base from which to offer critical support and services to local residents, including the local Foodbank and Community Fridge. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,000 visitors a month to our café and the many other community activities and events run by LCH, our partners and other local groups.

LCH has a yearly budgeted turnover of over £200,000 (2024/25), excluding funds raised for a major building project. Just over a half of this amount is from the café & tenant rental income, and the remainder is from grants & fundraising activities (including a 3-year grant from the National Lottery).

Main duties and responsibilities:

• Researching potential funding opportunities, with a particular focus on charitable trusts and local authority grant schemes. (Other members of the fundraising team will take the lead in fundraising from local businesses, schools, and churches).
• Submitting a regular flow of small and larger grant applications to meet core costs and match other identified funding needs, with support from the rest of the fundraising team.
• Attending monthly meetings with the fundraising team, including setting the agenda and updating the rest of the team on progress towards our fundraising targets.
• Maintaining a database of past, current and prospective grant applications, as well as digital copies of all grant applications, award letters, etc.
• Monitoring and fulfilling the reporting requirements of successful grant applications, ensuring that we are collecting information on outputs/outcomes set out by funders.
• Attending weekly meetings of the Operations Team, to keep in touch with what is going on at the Hub and identify future funding priorities. 

Requirements of the postholder 

Essential:

• Hard-working, honest, dependable, self-motivated, and friendly, with the ability to work effectively both alone, and as part of a team.
• A positive and flexible approach to work - able to handle new or competing demands and work under own initiative, without close supervision.
• Excellent written communications skills – able to write clearly, persuasively and passionately about the charity’s work.
• Experience of writing grant applications or able to demonstrate equivalent skills in a different setting.
• Strong organisational and time management skills, and good IT skills (e.g. internet, emails).
• Ability to comply with policies and guidance and maintain clear and up-to-date records.
• A commitment to the vision, mission and values of LCH.

Desirable:

• Proven experience of working in a charity, trust or other fundraising role.
• Experience of working or volunteering for a voluntary or community organisation.
• Experience of living, working and/or volunteering in the local area.

 Posted on: 13th October 2024

Closing date: 31st October 2024

Interview date: 8th November 2024

Purpose of the job

Are you the right person to lead a team who are passionate about improving mental health and wellbeing for the people of Hammersmith, Fulham, Ealing, and Hounslow?

We are seeking an interim Chief Executive to cover maternity leave. This role will have shorter term goals namely:

1. Supporting the SLT
2. Developing an annual business plan
3. Reporting to the board
4. Identifying areas for growth and income generation
5. Recovering reserves to ensure financial resilience over the next year

With strong strategic and leadership skills to continue to support the charity, the interim Chief Executive will continue to lead and inspiring our passionate and dedicated team as we work through our 2023-2026 strategy. The interim Chief Executive will act as the main link between the charity and Board. Together with the Chair, they will enable the Board of Trustees to fulfil its duties and responsibilities for the proper governance of the charity.

The right candidate will have a strong focus on business development, financial stability, thinking creatively and courageously about opportunities for growth and new income streams. You will be a passionate advocate for mental health and wellbeing, ensuring the charity is a place where people feel valued, listened to, and supported.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

• Strategy and Vision 
  • Ensure that business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
  • Identify and assess strategic risks, issues and opportunities and take responsibility for leading an effective response to each.
• Organisational Development
  • Ensuring the charity has an appropriate organisation structure and management system to fulfil strategic objectives. 
  • Identifying and prioritising funding and commissioning opportunities.
  • Ensuring the charity is aware of best practice and maintains a high quality of work. 
• People & Culture
  • Continue building a staff culture where everyone is valued, clear on their role and equipped to do their job.
  • Provide leadership, supervision, annual appraisals and mentoring of the SLT. 
  • Maintain a diverse workforce that reflects the community, and working towards being a anti-racist organisation.
• Finance
  • Be responsible for overall financial health of the charity. 
  • Recover reserves and identify further areas of cost saving. 
  • Have an overview of finances and resources, ensuring to operate within agreed annual budget.
  • Ensure robust financial management of Charity's resources.
  • Consult with Board and Treasurer to prepare an Annual Budget, to be approved by the Board.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• Governance, Reporting and Risk
  • Review major risks which charity is exposed to regularly by the Board and the management team. 
  • Ensure Board are appropriately informed and involved in organisational activities and the organisation benefits from their experience, skills and expertise.
  • Ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
• External and internal relations
  • Foster good communication throughout charity and externally. 
  • Actively develop charity's public profile, professional networks and foster good relationships with external stakeholders.
  • Set up mechanisms for listening to the views of current and future beneficiaries. 
  • Regular one-to-one meetings with the Chair. 
• Legal and regulatory compliance 
  • Ensure charity fulfils all its legal, statutory, and regulatory responsibilities.
  • Engage with National Mind. 
  • Ensure organisation continues to deliver the Mind Quality Mark accreditation. 

The successful candidate will need to evidence the following:

You will have knowledge and experience in:

• Demonstrable track record of operating at CEO level or similar, managing, and embedding change.
• Proven track record of managing, growing, and developing support services in line with best practice in different and diverse communities, ideally in health or social care sectors (within Mental Health specifically preferred).
• Experience in recovering reserves and developing cost-saving efficiencies.
• Experience in restructures.
• Experience working with statutory and non-statutory bodies to achieve commissioning and grant targets and to grow the charity.
• Experience of working strategically to source and secure sustainable funding solutions working within tight financial constraints.
• Building effective partnerships with internal and external stakeholders including service users based on principles of co-production.
• Educated to degree level or equivalent, with demonstrable evidence of continuous professional and personal development.
• Excellent people management and conflict resolution skills, and the ability to lead, delegate appropriately, motivate and support the performance of staff. 
• Excellent understanding of safeguarding legislation and processes, safety, and quality management.

Your qualities will include:

• An inspiring and empathetic leader, strategist, and communicator, ideally from a mental health background, who can cultivate a culture of learning, creativity, inclusion, and excellence.
• Able to demonstrate passion and commitment for HFEH Mind’s mission (lived experience a plus).
• Strong financial experience and abilities.
• Clear and inspirational leadership and people management skills with the ability to build and lead teams across multiple locations.
• Ability to think and act strategically, developing practical, innovative, and creative solutions to the management of issues and complex problems.
• Ability to identify opportunities to improve business outcomes through partnership at all levels.
• Energy and passion to deliver at pace and cut through obstacles. 
• Highly effective influencing and negotiating skills, with the ability to develop partnerships and alliances across a diverse range of stakeholders.
• Politically astute and resilient, with the ability to manage conflict and ambiguity.
• Outcome focused, with the capability and tenacity to drive the agenda forward. 

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

We are looking for someone with fantastic communication and organisational skills who is able to lead on our fundraising, raise our profile and grow our income generation across our 3 target areas

• Individual donors

• Legacies

• Corporates

Your role

This role is crucial in helping us raise funds to underpin our new 3 year strategy and to reach even more midwives and student midwives with our awards.  Reporting to The Executive Director you will take forward our fundraising strategy in our three key areas which grows our income and deepens relationships with our existing donors.  We have a dedicated legacy strategy in place and your role will be to move this forward.  We want you to explore ways in which we can use our learning legacy ( 30 years of funding awards)  to both raise awareness and funds and to be involved as we move forward in appointing a new Patron and Ambassadors and help us maximise their impact.

We need you to be a self starter, highly motivated and comfortable working remotely in a small charity.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. We are also open to flexibility in many different ways, please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Your responsibilities

1. Lead on the development of the operational plan  and oversee delivery of the programme and income and expenditure targets.

2. Liaise with staff and trustees, looking for ways to work more closely and meet the needs of the supporters and prospective supporters we engage with..

3. Always take a supporter focused view, being led by their preferences and wishes, and delivering our work in a way that is going to appeal the most to our target audiences.

4. Develop and implement clear strategies for the effective management and cultivation of IMT’s existing and prospective donors..

5. Increase and diversify our supporter base to ensure that our audiences better reflect the population and the communities that we serve.

6. Make approaches to potential supporters and partners, engaging them in IMT work and securing their support.

7. Evaluate activities to continually optimise our relationships with supporters and partners for greater mutual benefit and in alignment with our ethics and values.

8. Stay abreast of changes and trends in fundraising practice to continually optimise performance, as well as ensuring compliance with changing regulations, including GDPR.

9. Other reasonable duties relevant to the role, to support The Iolanthe Midwifery Trust achieving its strategic outcomes and ensure effective impact and business operations.

About you

Have a proven track record of successful fundraising within a UK charity preferably working at national level, in one or more of these areas: individuals, corporates , legacies, community.

You have excellent communication skills and can work across a wide range of audiences in a clear and confident manner.

You are highly motivated and able to work independently to develop and implement fundraising strategies.

You are well organised and are able to plan and prioritise working to multiple deadlines as well as being able to develop effective systems to monitor progress,

You have a demonstrable commitment and understanding of equality, diversity and inclusion. An understanding of the NHS and the midwifery sector and an understanding of the social and structural drivers of health inequalities would be desirable but not essential.

You are up to date in your knowledge of fundraising regulation, compliance and GDPR and its implications for fundraising policy and practice.

You are confident in the use of G-Suite

Role purpose

As part of our strategy, you will be responsible for leading the delivery, direction, and management of our ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills regardless of their background.

You will act as an influential member of the organisation’s Leadership Team to set, establish and deliver the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals.

In addition to establishing and managing relationships with external stakeholders at national, regional, and local levels, you will work as a pivotal member of the leadership team to embed this area of work across the organisation and benefit thousands of young people across the UK.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

Main duties and responsibilities

1.Responsible for leading and managing agreed and supported programmes, creating and supporting effective implementation and delivery systems.

2. Empower and equip programme team members, allocating resource to effectively deliver agreed and supported projects and their goals/KPIs.

3. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results.

4. Manage agreed programme budgets and forecasting liaising with Leadership Skills Foundation colleagues and funders as appropriate.

5. Responsibility for implementing internal performance metrics to demonstrate effectiveness, influencing programme management, monitoring and evaluation.

6. Ensure all project milestones, contractual and reporting requirements are met to the agreed standard.

7. Develop and present clear insight and analysis to drive the improvement of strategic, business and operational planning and delivery.

8. Develop management practices that support consistent programme delivery and high-quality outcomes.

9. Ensure risk management and mitigation processes are in place across all programmes and communicated effectively.

10. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.

Head of Department Duties and Responsibilities

1. Implement the “one company” vision/culture and demonstrate its impact.

2. Carry out environmental scanning to recognise opportunities and challenge and formulate appropriate actions to position the Foundation in line with its agreed objectives.

3. Be accountable and responsible as required on projects to deliver the foundation’s vision.

4. Implement and develop appropriate business management capabilities and practice across the organisation.

5. Operationally implement the strategy and set work expectations as agreed by the board and SLT.

People Management Responsibilities

· Research Manager

· Local Delivery Lead

· Working with other Heads of Department whose direct reports will support the delivery of programme goals and activities

Key Relationships

Internal

· Director of Engagement (line manager)

· Direct reports: Local Delivery Lead and Research Manager

· Head of Departments: Innovation; Marketing & Communications; Business Development; Accreditation & Standards; Finance & Customer Support.

· Leadership Team including - Directors of: Innovation & Standards; Finance and Operations, and Chief Executive.

· Innovation Officers

· Finance Manager

External

· Strategic partners including organisations such as Sport England.

· National and regional network and delivery partners.

· Key local delivery centres

Skills, experience and knowledge

Essential

· A proven track record in managing, leading and exceeding purpose-driven complex programmes with challenging targets and timescales.

· Experience of overseeing a portfolio of delivery projects/programmes and supporting individuals/teams to deliver these within time, budget and scope.

· Significant experience of engaging and motivating internal stakeholders and teams and presenting information concisely.

· Confidence to act as the key contact point and ambassador for delivery programmes and Leadership Skills Foundation.

· Familiarity with setting and delivering operational workplans and working collaboratively with teams to achieve them

· Experience of senior decision making, leading a department or project team.

· Experience of proactively and effectively establishing and managing stakeholder and partner relations.

· Analytical thinking and evaluation skills

· Strong interpersonal and communication skills with the confidence and ability to adapt styles to manage up, down, and across peer groups.

Desirable

· An understanding of resource planning requirements

· Process improvement and change management experience.

· Experience of collecting, analysing, interpreting, and presenting data and insight.

· Experience of programme innovation, development, and design

· An understanding of the sport and physical activity landscape in the UK.

· Experience of informal education or skill development programmes

· Experience of risk oversight.

Personal qualities

· A confident, collaborative leader that wants to make a positive social difference.

· Pro-active with the ability to work on own initiative collaboratively and independently.

· Effective and confident communicator.

· Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.

· A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.

Full driving license and ability to drive is required

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, experienced trainers and facilitators and are excited about the prospect of leading work to build infrastructure that will significantly scale our training capacity.

The Head of Training will lead People’s Economy’s overall approach to training providing strong oversight and ownership over: turning economic analysis content and our community economic education framework into engaging and accessible training; individual workshop and learning journey design; our pedagogical approach to learning; and our unique facilitation approach. The role will have a focus on building the infrastructure to consolidate and scale our training through supporting, training and coaching staff, freelancers and collaborators in implementing our training approach. It will also be responsible for developing paid training work and will support other work strands, manage projects and contribute to income generation.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:  https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration

Leading People’s Economy’s approach to training

• With support from the Programme Director, lead the development of People’s Economy’s approach to training and workshops to create an approach and set of standards to be applied across the organisation.
• Stay abreast of developments in training best practice across similar organisations and use this knowledge to further develop People’s Economy’s training approach.
• Develop resources (e.g. types of training exercises) that can be used across People’s Economy’s training work
• Support colleagues and freelancers to implement People’s Economy’s training approach, including through delivering ‘train the trainer’ training and creating learning resources
• Work with the Programme Director to create processes to oversee the quality and delivery of all of People’s Economy’s training
• Lead on monitoring and evaluation of, and learning from, People’s Economy’s training work ensuring that it informs the subsequent development of training
• With support from the Programme Director create and implement plans to build and maintain our training infrastructure and increase our training capacity.

Training for Changemakers

• With support from the Programme Director, design and develop our training offer.
• Lead the implementation of training, including: ○ Work with the Head of Community to develop processes to recruit and onboard changemakers to training opportunities ○ Design training workshops, working in accordance with People’s Economy’s community education framework and principles ○ Oversee the delivery of training workshops facilitated by other staff and freelancers 
• Work collaboratively with the Programme Team to ensure a joined up approach across our work with changemakers

Develop paid training work

• With support from the Programme Director, take a strategic approach to identifying and developing opportunities to undertake paid training work that can both meet People’s Economy’s goals and generate unrestricted income for the organisation
• Hold key relationships, as agreed with the Programme Director, with organisations and individuals who are current and potential clients for paid training work

Supporting other work strands

• Feed in from a training perspective to the development of People’s Economy’s changemaker community of practice led by the Head of Community
• Feed in from a training perspective to the development and implementation of the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit and manage a pool of freelancer Associate Trainers to help deliver People’s Economy’s training work, and lead the training of freelancers to do this work
• Manage freelancers contributing to People’s Economy’s training work and any staff roles which (in future) report to Head of Training
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined up approach across People’s Economy’s work

Financial management and income generation

• With support from the Programme Director, develop and manage budgets when leading programmes and projects
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack

Responsible for: This role is responsible for developing opportunities for community volunteering, creating sandwich placement, internship and work experience opportunities at Crystal Palace Park.

Line Managed By: Senior Community Programmes Manager

Benefits: 25 days annual leave plus statutory holidays, increases by a day each year completed, up to 30 days. Employer Pension Contribution 5%. Employee Assistance Programme. Flexible working by agreement within the role requirements

About the role

The Senior Volunteer officer will work to involve the local community in enhancing and taking care of the park and will support all areas of the Trust’s work, including visitor experience, gardening and supporting the delivery of the Trust’s growing public programme of seasonal, community-focused activities and events. You will work as part of the project team that includes a new Senior Community Engagement Officer. The postholder will also create opportunities for paid sandwich placements, internships and work placements.

The role is offered on a two year fixed term contract with Crystal Palace Park Trust. Any extension after 31 December 2026 is subject to funding. 

This role is funded by the Lottery Fund as part of the partnership project between Crystal Palace Park Trust and London Borough of Bromley. 

How to apply

For more information on how to apply, please download the application pack here. Please submit the required documents to jobs @ crystalpalaceparktrust .org with the subject: ‘Role: Senior Volunteer Officer’.

Applications must be received by Monday 28 October 2024

First-round interviews will be held on 13 and 14 November 2024. All applicants must submit an Equal Opportunities Form