Area manager jobs

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life. 

We have an exciting opportunity for a Paediatric Physiotherapist to work in an interdisciplinary team alongside an Occupational Therapist, Speech and Language Therapist, specialist workers, family support workers and the families/carers of the children within groups in Hemel Hempstead on Fridays. 

As a Clinical Care Manager, you will also play a pivotal role in overseeing the clinical operations within the charity. Providing strategic direction and leadership to therapy teams, ensuring alignment with the charity’s mission and goals including the recruitment, training, and performance of therapy staff; fostering a supportive and effective work environment. You will be responsible for ensuring that our children and families receive the highest standard of care while supporting our dedicated team of therapists.

This role requires an experienced physiotherapist with excellent organisational and communication skills, as well as a deep commitment to service delivery, clinical governance and quality improvement to ensure the highest standards of care. You must be able to engage with other agencies to ensure collaborative practice for best therapeutic outcomes. As a self-starter, you will be able to use your own initiative, problem solve and prioritise, with good planning and organisational skills. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable. 

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support. 

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.  

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training. 

Deadline for applications: Wednesday 23rd April 2025 

Interview date: Thursday 1st May 2025 

Interview location: Hemel Hempstead 

We’re looking for someone with proven experience in digital content leadership, team management, and strategic content decision-making using data insights. 

In this key role, you will commission, develop and manage our digital content delivery, overseeing a talented team of producers and videographers working closely with internal teams and external partners.

You will ensure that our content – ranging from films for social media, podcasts, online events, audio guides, website content and more – engages diverse audiences, supports commercial goals, and aligns with the Gallery’s mission. 

The ideal candidate will be an experienced content professional with a strong background in digital storytelling, team leadership, and experience of managing a broad content programme.

If you have a passion for the arts and digital innovation, we’d love to hear from you!

Salary – £32,630 per annum

Permanent – Full time – 35 hours per week

Location - Cardiff (however we have offices around Wales and fully support flexible working locations)

The Individual Giving & Legacy Manager will play a pivotal role in transforming the income generated to achieve our mission to save lives and enhance the health and wellbeing of our Welsh communities.

The post-holder will have the opportunity to build and shape their area of fundraising and be a part of a new team with great ambitions, ensuring that services are innovative, efficient, and aligned with our organisational strategy.

What you’ll need to be successful

• A proven track record in meeting income targets within a defined timescale
• The ability to independently monitor progress against personal income targets
• Ability to identify challenges and solutions for timely communication to key stakeholders
• Be passionate about continuous improvement, suggesting new and/or better ways of working which are supported by clear evidence
• Be fluent in articulating these ideas in a positive and supportive way, achieving buy-in at all levels
• Have exceptional organisational skills and the ability to manage multiple priorities
• A commitment to SJAC’s values and a passion for supporting volunteers and community initiatives
• Relevant qualifications or experience in event or operations management
• A strong leadership, interpersonal and organisational skills and you will embody our values and behaviours as well as believe in our mission.

In return, you’ll have access to a range of benefits including, but not limited to:

• 27 days holiday (excluding bank holidays)
• Access to a Blue Light Card, providing various discounts at more than 15,000 retailers.
• Employee Assistance Programme (EAP)
• Access to a Health Cash Back plan after 6 months.
• Enhanced maternity/paternity scheme
• Home/flexible working
• Various training and development opportunities.

How to Apply

To apply please complete our online application form by 23.59pm on Sunday 4th May 2025. We reserve the right to close the application window sooner if a large number of applications are received.

Are you a highly motivated and dedicated Fundraising professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Fundraising Manager. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £40,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Role Purpose

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, “You Will Be My Witnesses.”

Key Responsibilities:

1. Fundraising Strategy and Campaigns

• Develop and implement a comprehensive fundraising strategy to meet agreed financial targets.
• Oversee and manage significant fundraising campaigns, ensuring their effective delivery and long-term sustainability.
• Work closely with the Finance Department to align fundraising efforts with financial objectives, ensuring transparency and accountability.
• Identify and secure grant funding opportunities, including the preparation of high-quality applications and maintaining relationships with funders.
• Support parishes in designing and delivering local stewardship campaigns, ensuring consistency in messaging and impact.
• Procure and implement an appropriate CRM system, working with key stakeholders to ensure effective donor management and fundraising efficiency.

2. Digital and Online Giving

• Support parishes in growing regular and ad hoc online donations by:
• Developing and promoting digital giving solutions across parishes, including training and implementation support.
• Expanding online giving platforms to improve accessibility and donor engagement.

3. Donor Relationships and Stewardship

• Develop and maintain strong relationships with key donors, including major benefactors, grant funders, and parish-level supporters.
• Implement donor stewardship strategies to retain and grow the donor base through regular communication, engagement opportunities, and recognition initiatives.
• Foster a culture of stewardship across the Diocese communicating the difference it makes.
• Provide regular updates and high-quality reports, driven by Key Performance Indicators (KPIs), on fundraising performance and initiatives.
• Report on fundraising outcomes to senior management and the Board of Trustees, ensuring alignment with the Diocese’s mission and strategic priorities.

4. Parish Support and Capacity Building

• Equip parishes with tools, training, guidance, and hands-on support to run successful local fundraising initiatives.
• Facilitate workshops and support sessions for parish fundraising committees, helping them develop sustainable funding strategies.
• Support the promotion and coordination of Second Collections across the Diocese for key causes, ensuring that parishes are well-equipped with:
• Clear guidance on collection dates and processes.
• Good-quality promotional materials (posters, leaflets, digital assets) to help communicate the impact of these collections.
• Regular updates on fundraising results to encourage participation and engagement.

5. Compliance, Policy Development, and Governance

• Develop and implement fundraising policies and procedures to ensure compliance with legal, regulatory, and ethical standards.
• Stay up to date with fundraising laws and best practices, ensuring all activities meet Charity Commission, GDPR, and financial regulations.
• Ensure that data protection regulations are upheld in all fundraising activities, particularly regarding donor records and CRM management.

6. Collaboration and Communication

• Work closely with the Communications Manager to ensure that fundraising messages align with Diocesan values and the Mission Plan.
• Share compelling impact stories to inspire and encourage giving across the Diocese.

7. Meeting Attendance and Reporting

• Attend meetings of the Finance, Audit, and Risk Committee, providing updates on fundraising activities and seeking necessary approvals.
• Participate in parish meetings across the Diocese as required, offering fundraising guidance and support.
• Maintain a professional approach to both in-person and online meetings.

8. Ad Hoc Duties

• Carry out additional duties as requested by the line manager, ensuring flexibility and responsiveness to emerging needs.

Fundraising Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree level education
• Proven track record of delivering significant fundraising results in the charity sector, with demonstrable experience of achieving and exceeding financial targets.
• Experience and aptitude for detailed project planning and record keeping.
• Strong commitment to the mission and values of the Catholic Church.
• Experience in grant writing and securing substantial funding.
• Numerate, with outstanding writing and presentation skills.
• Strong influencing skills, capable of working collaboratively with a diverse range of stakeholders.
• Self-motivated, hardworking, and able to manage multiple priorities effectively.
• Demonstrable experience in building and sustaining relationships with donors and stakeholders.
• Competent in use of Microsoft office and CRM platforms.

Desirable

• Formal degree level qualification relevant to sector
• Familiarity with digital giving platforms and tools.
• Experience in training and capacity-building initiatives.
• Membership of relevant professional bodies (e.g., Chartered Institute of Fundraising).

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

All of us at The Talent Foundry (TTF) believe that a young person's success should be determined by the talents and abilities they have, not where they come from.

For 16 years, we've been bridging the gap between school and work and improving social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. We work with amazing partners across the rail industry, financial services, professional services, technology companies and healthcare to deliver free, industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

Everyone on our team is:

• Passionate about the charity's vision to improve social mobility
• Motivated by team success 
• Proactive in getting things done 

The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.

The Programme Manager role

Due to the continued expansion and sustainability of our programmes, we are seeking a new team member to support our next period of growth.

You will be a consumate account manager to support our skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.

What you will be doing

• Management of multiple projects and events
• Team management to deliver programmes (proven experience of line managing direct reports)
• Building exceptional relationships with partners, teachers and volunteers
• Use systems and administrative processes
• Evaluation and reporting

To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised, a professional communicator, and not be fazed when you need to adapt your plans to meet schools’ needs (you will always have a plan B).

Job details

• £35,000 salary
• Full time (37.5 hrs per week)
• Hybrid working*
• 28 days holiday + bank holidays (inclusive of Christmas closure)
• Training budget

If you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for the interview. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and will join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London.

We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered. 

To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for including: 

• Account management - working with funders and balancing priorities, objectives and deadlines
• Project delivery - operational, event and logistics management
• Staff management

We receive a very high number of applications for our vacancies, please make sure you read the application pack before applying to ensure your skills and experience match the person specification. 

Using AI in your application 

Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. AI is a tool, not a shortcut. This means not asking AI to do the work for you, or copying and pasting answers, as this limits the way you can showcase your personal experiences and strengths. AI doesn't know you or your work history, so use sparingly.

We receive many applications generated by genAI which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application. 

Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

In this role you will be responsible for managing the Trust's Unit Base Operation and will take ownership of the marketing and letting of spaces both in the buildings/structures and other suitable outdoor locations across the Trust’s 23 acres of land in North Kensington.

We are seeking a highly motivated and experienced Lettings Officer who will be committed to generating income for the Trust.  You will be a strategic, commercial and customer focused person with the ability to provide a friendly and efficient service to tenants, staff and other stakeholders, with an aptitude for working in a complex and fast changing environment.

If you are looking for a new challenge this role is for you!

Key responsibilities of the role include:

Unit Base Management:

Responsibility for driving improvements, developing, managing and implementing the Trust’s Unit Base operations, including:

• A promotional plan for the Trust’s offer is visible in the market place and to grow the service over time.
• A strong booking system supplying the right data for the Trust to manage the operation in a timely manner.
• Appropriate meeting and greeting, services, facilities and security provision are in place.
• Ensure all relevant information for smooth set up, use and strike, is available and passed to users of the service, including emergency or out of hours, contact information.
• Ensure a feedback mechanism is in place for users.
• Ensure a monitoring mechanism is in place for reporting upwards within the Trust.
• Ensure a risk assessment for the service is in place and kept regularly updated.

Commercial Lettings:

• Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
• Proactively market all our spaces.
• Identify potential advertising locations on the estate and actively market and let such spaces, to generate new income.
• Liaise with stakeholders and tenants to support businesses and the local economy.
• Manage internal and external relationships, positively and pro-actively.
• Provide local economy support through engagement with our other tenants, community and external partners/providers.
• Establish and maintain systems for the selection of tenants and monitoring and evaluation.
• Undertake the review and selection of suitable tenants and the negotiation of terms.
• Review and approve lease/licence and other similar legal documentation.

Knowledge and Experience:

• Demonstrable experience in dealing with Landlord & Tenant matters, in a similar or equivalent role across complex property portfolios, in particular the retail sector.
• Involvement in commercial property transactions and tenancies in a commercial or community environment.
• Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
• Understanding of the local area and its social, cultural and political heritage would be highly desirable
• Experience in using property management software (or similar)
• Proficient at managing databases and programmes.

Personal Skills:

• A personable and collaborative approach, with proven experience of developing and maintaining positive relationships with a range of stakeholders, including tenants, community groups, Local Government and Board members.
• Good communication and negotiation skills, orally and in writing.
• Good people management and conflict resolution skills.
• Ability to work on own initiative with minimum supervision
• The ability to be flexible and adaptable in response to changing priorities.

Qualifications:

• Commercial Property Management qualification ideal or related qualification/experience.

The post holder will be expected to have a flexible approach to working hours.  Owing to the demands of the role or events on the estate, the position may include working some evenings and weekends.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Sunday 27 April 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

The Institute of Imagination (iOi) is seeking a proactive and organised Programme Manager with excellent communication skills to join our Experience and Learning team. You will play a key role in planning, delivery, and evaluation of impactful programmes that support children’s creativity and learning. 

This role involves designing and delivering high-quality experiences for families, children, and educators, as well as building sustainable partnerships with schools, communities, and corporate partners. You’ll be instrumental in shaping our CPD programme for teachers and helping bring playful, meaningful learning to life.

Welcome to the iOi, where we believe imagination is the superpower of the 21st Century. We collaborate with children, parents, teachers, academics, and community leaders on research and designing and delivering creative learning experiences across STEAM (Science, Technology, Engineering, Arts, and Mathematics).

Our mission focuses on supporting children from underserved communities by breaking down barriers, empowering their voices, and giving them access to transformative opportunities and essential skills for whatever their future holds. We believe every child can imagine and achieve their fullest potential.

Key Responsibilities

• Power of Play Programme:
  • Support the co-design and delivery of this innovative LEGO Foundation-funded programme, encouraging caregivers to engage in meaningful learning through play with their children.
  • Collaborate with three key primary schools and their teaching staff to connect with caregivers and children. 
  • Build and maintain strong relationships with stakeholders in the London Borough of Tower Hamlets to ensure families can access wider support and opportunities.
  • Deliver fun, hands-on workshops for children and caregivers, promoting a playful learning environment.
  • Capture and evaluate programme impact using stories, participant feedback, and evidence-based methods.
• Creative Sparks educator professional development programme:
  • Lead the management and development of this new educator-focused CPD programme as it enters its second year.
  • Develop and execute strategies for recruiting teachers to sign up for the programme, ensuring diverse participation.
  • Support the ongoing development of ImagineED, our online training platform, using user feedback and research to ensure it relevance and accessibility.
  • Monitor and evaluate impact, demonstrating the value of the programme to teachers and schools. 
• Programme Development and Partnerships:
  • Contribute to the design and delivery of the new programmes and events, such as a new Imagination Festival and bespoke projects.
  • Support funding proposals and reporting through the provision of data, impact stories, and insights. 
  • Build and maintain partnerships with community organisations and businesses, helping to secure meaningful opportunities for participating children.
  • Support volunteer recruitment, training, and management. 
• Organisational Culture:
  • Uphold and model the iOi’s values in all areas of work.
  • Contribute to a positive, inclusoive, and collaborative team culture.

Person Specification

Essential Skills and Experience:

• Proven experience in programme or project management, ideally in education, or the creative learning sector.
• Excellent interpersonal and communication skills, with the ability to engage a wide range of stakeholders.
• Experience delivering workshops or training to diverse audiences including children, parents, and educators.
• Strong understanding of user-centred design and programme evaluation methods.
• Ability to work independently and as collaboratively within a team.
• Highly organised, with good time management and multitasking abilities.
• Competent in using digital tools including Microsoft Office, Monday, and Miro. 

Desirable Skills and Experience:

• Experience in developing or managing online learning resources or platforms.
• Knowledge or experience working in local boroughs like Tower Hamlets.
• Awareness of current trends in STEAM education and creative learning.
• Experience in planning and delivering events.
• Awareness of safeguarding and health and safety procedures when working with children. 

Contract: Fixed-term contract until December 2025, with the possibility of extension. Part-time, 21 hours per week.

Location: London - Stratford office and remote/home working (hybrid) 

Reporting to: Head of Experience 

Salary: £32,000 per annum FTE / £19,500 per year (pro rata)

How To Apply:

Please submit your CV and a cover letter or video detailing your relevant experience and why you’re interested in this role. We welcome applications from diverse backgrounds. We encourage you to include examples of relevant projects you’ve managed and your experience working with similar audiences.

Reports to: Director of Research 

Responsible for (personnel): N/A 

Start date: June 2025 or as soon as possible thereafter

Based in: Candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. If successful, you will be expected to adhere to the working practices of the DMI office where you are subsequently based. If in the UK, you will be required to attend our London office on Tuesdays and Thursdays. There may be occasional opportunities for international travel.

Type of role: Full time, permanent 

Salary: £35,000-45,000 per annum, dependent on experience, plus benefits. Benefits will be aligned with those in place at the DMI office in which the successful applicant is based. All DMI staff receive at least: any statutory pension contribution, 25 days annual leave, and private health insurance – more details can be given at interview.

Application deadline: 23:59 on 22nd April 2025

Date of first round interview: 30th April 2025

About DMI 

Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here). 

DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation. 

We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries. 

DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania, Uganda and Cote d’Ivoire.

DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.

Job Description

DMI is looking to recruit a Research Officer/Manager, whereby candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. The salary and title of this role is dependent experience, and DMI will consider outstanding Masters graduates through to post-doctoral level researchers. To succeed, you will need to demonstrate significant research experience and a highly proficient report writing abilities.

More specifically, the Research Officer/Manager role will include the following responsibilities: 

1. Designing and managing effective and scientifically robust evaluations (both quantitative and qualitative) for DMI projects.

2. Overseeing, advising, and supporting research teams in DMI’s national offices to conduct routine research activities (for example, focus groups to understand barriers to behaviour change) and other project specific research tasks.

3. Commissioning and managing external agencies (usually based in the country that we are working) to carry out surveys. This includes the competitive selection of an agency, often using a tendering process, liaising with the selected agency and ensuring that their work is of the highest scientific standards.

4. Contributing to writing and publishing reports based on data gathered and methodologies used during DMI projects. This will include articles for peer-reviewed academic journals and wider scientific publications.

5. Providing technical support to project design during the proposal phase, particularly in relation to the design of monitoring and evaluation elements.

6. Keeping abreast of the latest research evidence, theories, and concepts relevant to DMI’s campaign topics, and communicating trends and new ideas across the organisation.

7. Effectively communicating with, providing technical research support, and building the research capacity of colleagues (those with and without a research background) and sub-contractors in the areas of research methods, monitoring, process evaluation, and impact evaluation, analysis, and interpretation.

8. Other tasks as required by DMI.

Person specification 

Required knowledge, skills and experience  

1. Very strong intellectual ability, as evidenced by a research-focused postgraduate qualification and significant research experience in epidemiology, public health, health economics, social sciences, statistics, biomedical sciences, or an equivalent field.  The salary range is broad to reflect that we will consider outstanding Masters graduates through to post-doctoral level researchers. 

2. Excellent writing skills (in English), likely proven both by a publication record, and by an ability to communicate complex technical ideas to non-specialist audiences, both internally and externally.

3. Practical experience with, and good working knowledge of, statistical analysis software programmes, such as Stata, SPSS, R, or SAS, and strong general IT skills including questionnaire design, database development, and working with complex spreadsheets.

4. An inquisitive and open-minded approach, evidenced by knowledge and understanding of a broad range of research topics and a willingness to learn about new themes, approaches, and techniques when required.

5. Self-motivated with a high capacity for work, shown by the ability to cope with multiple concurrent professional priorities and tight deadlines. This will require strong organisational and time management skills but also the flexibility to understand the pressures, uncertainties, and difficulties of working in an international development context.

6. Strong analytical and problem-solving skills. Willingness and ability to take the initiative not only in identifying problems but also in suggesting and implementing solutions.

7. The ability to understand different cultural contexts, especially those in sub-Saharan Africa.

Desirable knowledge, skills and experience  

1. Language ability in French, Portuguese, or Swahili. Fluency in other languages spoken in DMI’s countries of operation is also desirable.

2. Practical experience of designing, monitoring, and evaluating programmes, preferably with some research experience in developing countries, and meeting the monitoring and evaluation requirements of global funders. Experience of data collection using PDAs/mobile phones/tablets would be useful.

3. Experience of working with geographically displaced colleagues (ideally in different countries).

DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.

Impetus currently has 52 members of staff, supporting 25 charities with programmes across England, Wales and Scotland.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating outcomes.

We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.

Impetus is a registered charity and our charity number is 1152262.

About the Investment team

The investment team is responsible for selecting portfolio partners, managing our investments in these partners and supporting them to improve and scale their impact.

The investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The investment team has a good track record of role progression. All four Sector Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

About the Investment Manager role

The Investment Manager (IM) works as an integral part of the Investment Team to help deliver our mission – supporting portfolio partners to deepen their impact and scale their outcomes. This role works closely with Investment Directors and other Investment Managers, including both charity-facing support and internal support to the investment team.

The IM uses analytical rigour, project management and relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

The IM role works across the portfolio, with the opportunity to work with various charities and Investment Directors, and may be involved in delivering the Impetus Leadership Academy. 

Key responsibilities

Investment Management

• Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability - leading specific work streams like impact and/or financial management.
• Building trust-based relationships with charity leaders including CEOs, delivery staff and Programme / Impact leads, to become a valued advisor on practice improvement.
• Working closely with staff at our partners charities, providing guidance, thought partnership and capacity building.
• Working with Impact teams at charity partners to develop and refine impact management practices; data collection, dashboard development, performance review meetings, programme design and evaluation.
• Coaching charities' heads of functions (e.g. Director of Impact) to develop as leaders and help drive an impact-led approach within their organisations
• Curating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support in key areas for our charity partners (e.g. strategy, marketing advice, financial analysis).
• Supporting Investment Directors with design and delivery of theory of change workshops, analysing charity impact data, developing and analysing pre-workshop surveys, facilitating workshops.
• Supporting Impetus’ quarterly peer learning forums for our charity partners, in particular the Impact Forum.
• Supporting the governance of our investments, preparing reports for Investment and Steering Committees.

Investment team support

• Supporting/leading the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), identifying high potential charities though analysis of key impact and financial data and reviewing the current evidence base.
• Playing a key role in due diligence of new charities, reviewing charity information (quantitative and qualitative) and drawing insights about their suitability for investment; This includes considering impact and scale potential, financial stability and developing a business case for investment including identifying risks. Requires strong relationship management with potential charity partners.
• Developing knowledge and expertise in Education and Youth Employment, staying up to date on relevant sector developments.
• Working closely with the Public Affairs team and ensuring teams are integrated in their thinking and approach – both ensuring we are coordinated in our support to the sector and working on cross-team projects that support the wider Employment and Education sectors.

Support to the Impetus organisation

• Working collaboratively on Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and events.
• Sharing the learning from our work across the team, across the organisation and externally 
• Working within Impetus strategy, policies and procedures.

Person specification

Essential

• A commitment to Impetus’ mission.
• Able to build productive, trust-based relationships internally and with external stakeholders including charity partners and co-investors
• Strong relationship building and management skills.
• Highly analytical and numerate, with good command of Excel.
• Clear and strategic thinker; able to identify key insights from a range of data outputs and translate into clear communication, including PowerPoint.
• Proven ability to work independently.
• Desire to be a thought partner to Investment Directors – contributing actively to team discussions and debate.
• Strong planning and time management, able to balance between priorities.
• Displays tenacity and initiative.
• Growth mind-set; seeks out and acts on feedback.
• A strong interest in partnering closely with charities that are doing what it takes to get better.
• A commitment to equity, diversity and inclusion in our work and our organisation.

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in consulting, investment management, or other in-depth grant making and capacity building work.
• Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity.
• Experience in UK education and employability sectors 
• Experience in charity impact management and/or evaluation.
• Financial acumen - financial modelling, fundraising pipeline development, review of annual accounts and assessment of financial risk.
• Project Management experience.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11:59pm Monday April 21st 2025

Interviews

First round interviews will take place week commencing 28th April 2025.

Second round interviews will take place week commencing 5th May 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Job Title: HR Manager

Salary: £40,000 per annum

Contract: Fixed Term for 12 months (Maternity Cover)

Hours: 37 hours per week

Location: Hybrid working. Regular home working and travel to Strood and other Carers First locations may be required

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As HR Manager your responsibilities would include: -

· Leading and overseeing the day-to-day HR activities.

· Develop and implement the HR agenda in line with the Carers First Strategy and Operational Plan.

· Help the charity develop a vibrant, supported, inclusive and high performing staff team.

· Lead on the internal Health and Safety requirements of the charity.

About you

To be successful in this role you will need: -

· CIPD Qualified – CIPD Level 7 is desirable or have a minimum of five years HR Generalist experience as a HR      Adviser or Manager.

· Experience negotiating and handling all aspects of TUPE.

· Experience of managing a learning and development programme and supporting the development of a motivated, high performing staff team.

· Proven ability to motivate and lead a small high performing team.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First can offer you

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, read our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how the candidate meets each of the requirements in the Person Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.

Interview Process

· Candidates will be shortlisted within one week of submitting their completed application form.

· Formal interview and presentation will be arranged with each successfully shortlisted candidate.

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.

We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.

We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.

The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.

Responsible to 

Head of Community and Engagement

Direct reports 

Events and Community Officer 

Working hours and contract 

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary 

£40,000 

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required. 

How to Apply

Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.

Closing date for applications: 9am Monday, 28th April 2025

Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.

Role Responsibilities 

Strategy and planning

• Deliver the existing Community and Events strategy and maximise opportunities for income growth 

• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities

• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting 

Income growth, event and supporter management

• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer

• operational management of all income and expenditure ensuring sound ROI.

• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry 

• Implement new digital and value exchange fundraising streams

• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds 

• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity

• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs. 

Fundraising events management

• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants

• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us 

• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support

• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data 

• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.

• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management

Marketing 

• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks

• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories 

• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts

• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts

Managing information and reporting 

• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving

• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income 

• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities

• Other duties as may be reasonably required by line manager role

Leadership & management  

• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing

• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan

Other

• Become fully conversant with the aims and objectives of the organisation 

• Keep up to date with developments in the sector and key new initiatives in our field

• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation

• Events as necessary

Person specification

Desirable skills, knowledge & experience

• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.

• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections. 

• Meeting income targets of over £350,000.

• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.

• Liaising at all levels with the ability to motivate and inspire others to support financially. 

• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.

• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

• Proven experience of devising budgets and project plans and reporting against them. 

• Excellent track record of personally securing community partnerships and supporter-led events

• Experience of implementing new digital and hybrid fundraising strategies.

• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.

• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.

Personal qualities

• An understanding of and commitment to the sight loss community.

• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.

• Excellent financial fluency.

• Flexibility and a practical, can-do attitude.

• Highly motivated and able to juggle a varied workload.

• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.

• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects. 

• Excellent accuracy and attention to detail. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview in person at our Mansell Street offices.

The interview process will include two stages and will be conducted on a rolling basis. There is likely to be an exercise or task at second stage. 

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: Up to £27,222 pro rata

Hours: Full-Time (4 days considered), Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Location: River Church Ipswich – we are an office-based organisation, situated with direct and fast links to London

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

Key Responsibilities

Oversight of the Spear Programme

Spear Foundation is a 4-week initial phase, consisting of 2 group sessions plus a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there. ​

• Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
• Oversee all aspects of the programme coordination and delivery.
• Ensure the programme is delivered in line with agreed targets, and report to Resurgo and the church on enrolment, retention and completion of Spear Trainees, as well as their ongoing progress.

Partnership liaison and relationship management

• Build and implement a strategy for developing and maintaining relationships with local referral partners to build the profile of the Spear programme within Ipswich and ensure the young people who would benefit from the programme are able to access it.
• Steward relationships with young people after initial point of contact, to encourage enrolment and ensure a full cohort is enrolled for each programme.

Line management and training

• Manage the Spear Assistant Coach, using a coaching approach to invest in their growth and development.
• Work with and be managed by River Church staff locally, and by a Church Partnerships Manager from Resurgo on a national level, to ensure the flourishing of the Spear centre, its team and young people, and to ensure the fulfilment of our shared mission in Ipswich.
• Work with and report to Resurgo teams on KPIs, and use outcomes data to maximise the effectiveness of the programme.

Supporting River Church’s mission and ministry

• Establish strong relationships with key people at the church to ensure the engagement of church members and to build a network of supporters for the Spear programme, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
• Work with the Head of Operations and the Fundraising Assistant to prepare grant funding applications for Spear Ipswich, and provide timely grant reporting.
• Keep the River Church congregation updated on the Spear programme to ensure it is a seamless part of the church’s missional work.

Personal qualities we're looking for:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, and a commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• A dynamic and engaging individual with an enthusiasm for and experience of group and 1-1 coaching and training.
• A creative, ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• A strong leader with experience of line managing and developing others in a high support, high challenge style.
• Excellent communication and interpersonal skills, with a confidence developing internal and external relationships, high emotional intelligence, and a sense of fun!

Our Communications Manager is taking maternity leave from mid-June and we are looking for someone to cover the role for approx 9 months.  We are a small team and this is the only communications role, therefore the Communications Manager has a lot to do, including:

• Running our whole comms operation – social media, website, event marketing, PR. 
• Developing and delivering our communications strategy
• Creating stories and content for different channels
• Working on communications projects with people with lived experience
• Working with our individual giving lead on fundraising campaigns

A major rebrand and a new name have helped us build our profile over the past three years, and we’re working hard to increase recognition and support further.  The stories of the people we work with are central to that, and it’s their voices, not the charity’s, that belong in the foreground. So a key part of the job is to build relationships with those people, and support them to tell their stories as they want to, empowering them and keeping them safe.  This means staying flexible, in the content and the work of gathering it.  In the immigration system and the lives of people going through it, it’s wise to expect the unexpected, so plans can change at short notice.  This is a special opportunity to work join a supportive, dynamic team delivering extraordinary work.

What we’re looking for

1.  ‘Must haves’:  we believe that the right person for this key role must bring with them:

• Experience – you have wide communications experience that enables you to cover the whole range of work that we need (see above)
• Independence – you are pro-active, well organised and can get things done on your own, with more guidance on aims than methods
• Collaboration – you can work well with colleagues, professionals and people with lived experience, and deliver great projects together
• Communication – your speaking and writing communicates clearly and powerfully
• Story-telling – you know how to create compelling content that tells stories of change and empowerment
• Understanding – you appreciate the purpose and complexity of our work
• Commitment – your practice fits our values of empowerment, co-creation, curiosity and respect
• Flexibility – you can adapt to sudden changes and vary your working hours sometimes, eg to work at evenings or weekends

2.  ‘Also haves’: if you also bring any of the following, they will be important for us:

• Work experience in a communications role in a charity or arts company – especially if it was a role like this in a small organisation
• Practical skills in one or more of: graphic design, photography, audio/video production, digital advertising
• Experience of working sensitively with people who have been through difficult experiences to tell their stories
• Experience of overseeing creative freelancers
• Experience of implementing and developing communications strategy
• Experience of careful messaging in a politically sensitive context
• Experience of using reporting & analytics tools
• Culture and language skills relevant to people in immigration settings

Lived experience and professional experience

Professional experience and lived experience are both valuable for this role.  We want to bring people with personal experience of immigration detention, or the asylum process, or immigration enforcement into our team, so if you have this kind of experience then we would really love to hear from you. We need you to bring the ‘must have’ qualities listed above, but do not require a conventional professional CV full of paid communications and marketing roles.  What we do need is someone who can help us deliver.  That means understanding the people we work with, and knowing how to deliver organisational communications that meet their needs.

If you have lots of professional experience, together with strong understanding of our kind of work and the needs we address, but not the personal experience specified above, then we would also love to hear from you.  We want people with all kinds of backgrounds and experience to apply for this job.  We very much encourage applications from people from culturally diverse backgrounds, disabled or neurodivergent applicants, and people of different ages, gender, sexual orientations and socio-economic backgrounds.

What we can offer you

We’re a specialist organisation working in a fraught environment that changes constantly.  We’re developing better ways to support everyone working for Hear Me Out.  So we will look to provide the right kind of offer to our new Communications Manager, tailored to their needs.  For example:

• The work can bring stress and distress to all of us, so we have ‘clinical supervision’ sessions and are developing other ways to offer care and support
• We can arrange mentoring for you, to support you in delivering the role
• We can arrange training, for example if there are specific skills you need to learn
• Hear Me Out is a friendly and collaborative team where we look out for each other
• We’ll be open to your ideas about what kind of support will help you the most

Terms & conditions

• Contract:  Temporary (9-month) contract, subject to a 3-month probationary period
• Location: The team meets at its office in central London on Wednesdays and works in a hybrid way the rest of the week.
• Hours:  Part-time position, 2.5 days (18.75 hours) per week (0.5 FTE)
• Salary:  £40,000 per year pro rata (ie £20,000), gross
• Annual leave:  36 days paid holiday leave per year pro rata (ie 18 days), including statutory bank holidays
• Sick pay:  25 days per year pro rata (ie 12.5 days) on full pay, followed by 25 days pro rata (ie 12.5 days) on half pay, followed by Statutory Sick Pay only
• Pension: 6% employer contribution to HMO’s selected Stakeholder pension scheme or to another scheme of the employee’s choice

To apply, you must download the job pack, check out the full details, and follow the instructions on how to apply.