Area Manager Jobs

Role: Head of Children and Young People’s Services

Contract: Permanent

Location: Hybrid, with regular travel around Bristol and the surrounding areas, including the Vassall Centre (WECIL’s office).

Salary: £45,630 - £51,759

Hours: 37.5 hours per week (full-time). We will accept applications for part-time working, or job share arrangements. If you are applying on this basis, please state so in your application.

Why Join Us?

This is more than a management role – it’s a chance to lead strategic development in a transformative way. Reporting directly to the CEO and forming part of WECIL’s Senior Leadership Team, you’ll have the responsibility and autonomy to shape the future of disability-inclusive services for young people. Your work will impact both WECIL and the broader sector, as we champion the Social Model of Disability in collaboration with other leaders.

- Strategic Leadership: Drive a comprehensive service strategy that champions equality, co-production, and safety, backed by a substantial budget.

- Team Empowerment: Lead a talented team to deliver high-quality services, from youth engagement to complex needs support, all while fostering a positive, inclusive culture.

- Sector-Wide Influence: Collaborate with Local Authorities, sector partners, and community groups. As a representative on strategic boards, you’ll contribute to the development of inclusive practices regionally and nationally.

This role directly influences the lives of thousands of Disabled children and young people and their families each year through inclusive, empowering services. With a £750k+ annual budget under your stewardship, you’ll ensure resources deliver maximum benefit, adapting and expanding services to meet the needs of our community.

For an ambitious and passionate leader, this is a rare opportunity to make a difference at a strategic level, grow your expertise, and contribute meaningfully to the future of disability-inclusive services.

We’re seeking an accomplished leader with a proven track record in senior management, skilled at inspiring diverse teams and fostering a culture of inclusion. The ideal candidate has extensive experience in delivering services for Disabled children and young people, fully understanding their needs and the challenges they face. Committed to the Social Model of Disability, they will drive strategic improvements and champion inclusive practices.

A collaborative thinker, they’ll forge impactful relationships with Local Authorities, funders, and partners while expertly managing budgets and ensuring effective safeguarding. Skilled in data-driven impact assessment, they will keep the voices of Disabled young people at the heart of every decision, fostering growth and enhancing service accessibility.

Location: To cover primarily the southern half of Wales 

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South Wales region. 

Recruitment process: interviews will be conducted as suitable candidates apply. Applications remain open until a suitable candidate has been appointed. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

• Birthday day off

• Enhanced sick pay and compassionate leave

• Death in service benefit

• Pension

• Employee Assistance Programme

• Flexible working

• A rewarding role with purpose

• Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with:

• frontline support service experience

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

• research and advocacy skills – you will reach out to other organisations to support your cases where required

• competent IT skills for remote work

• Fluency in Welsh, whilst not essential, is desirable.

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!  

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

We have an exciting opportunity for a Store Associate to join our friendly Store in Preston.

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.  Weekend work will be a key part of the role.

Store Location: Unit 3, Beacon Retail Park, Westfield Road, Claughton-on-Brook, Preston, PR3 0EN.

Hours: 28 Per Week

Fixed Term Contract until 30th April 2025.

Some of the Key Responsibilities

• Excellent Customer Service
• Visual Merchandising
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Ideal candidates should have

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling
• Working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Interviews: 09/12 - face-to-face in our Cardiff Centre

For more information or to apply, please click 'apply now' to be directed to our website.

The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.

We are looking for a Centre Coordinator to join our team in our Cardiff Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.

You will indirectly support young people by ensuring that our Cardiff Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Newcastle Centre, this is why planning and organisation skills are a must.

If you are up for a challenge and enjoy working in a team, we would love to hear from you!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Centre Coordinators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).  

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3271 

1-year fixed term contract, maternity cover

35 hours per week, minimum one day per week from office

Accountable to: Director of Operations & Membership Systems

PLEASE SUBMIT COVERING LETTER ALONGSIDE CV FOR YOUR APPLICATION.

Key Responsibilities:

Facilities and office administration

· Lead on all first aid and fire compliance duties

· Issuing and collating health and safety risk assessment forms to staff, organising fire, health & safety and first aid training as required

· First point of contact for staff re any office/building/equipment maintenance issues

· Liaise with landlord for office/building/equipment maintenance/health & safety matters

· Stationery, refreshments and printing replenishing and ordering

· Courier and postage bookings and arrangements

· Maintain a supplier contact list

· Processing, collating and reconciling credit card expenses

· Managing documents/files within the onsite storage area (crypt) and around the building

· Provide office induction to new staff, including requesting FPH/RCP passes, IT accounts, welcome pack including, IT & health & Safety induction and fire evacuation training

Events and Travel Administration

· Manage event registrations.

· Log and chase event registration RSVPs for external invites and issue joining instructions

· On the event day involvement and support including arranging set up

· Source venue space for FPH events and meetings to be held externally

· Identify and negotiate bulk accommodation for FPH events/conference

· Make travel and hotel arrangements for FPH Officers, Board members, Committee members and staff including taxi, rail, air and car.

· Identify, develop, implement and maintain administrative procedures/systems

Zoom administration

· Arrange zoom meetings and webinars as per requests, including sharing meeting details

· Log relevant meetings in the booking’s spreadsheet

· Host zoom meetings and provide support as required 

Membership Programme

· To provide administrative support to the membership team when required

· Assist with incoming membership queries/request

Workforce Programme (Revalidation & CPD) 

1. To support and administer the Faculty’s statutory duties relating to the revalidation of public health specialists including:

· monitoring and delivering the revalidation service

· responding to member and other queries in relation to revalidation.

· maintaining and updating the list of FPH revalidation appraisers

· liaising with external stakeholders, including the Academy of Medical Royal Colleges 

2. To support the development and delivery of a system of appraisal and revalidation for public health specialists from backgrounds other than medicine. 

3. To administer the Faculty’s annual programme of Continuing Professional Development (CPD) activity including:

· monitoring and delivering the annual programme

· maintaining and updating the CPD database

· processing annual CPD returns

· arranging annual training of CPD advisers

· supporting members in using the online CPD Diary

4. To administer the CPD annual review process including analysis of the review for the CPD Director. 

5. To provide administrative support to the CPD Committee including:

· organising and servicing meetings as required

· preparation of papers

· minute-taking and follow-up of action points

6. To deal with general enquiries and to assist with all routine tasks of the Education, Standards & Advocacy Department.

7. To deal with enquiries to a high level of customer service, replying, referring or responding as appropriate.

8. To liaise with colleagues elsewhere in the organisation to ensure good communication, coordination and collaboration.

9. Provide cover within the department as required and assist with general enquiries.

10.  Undertake any other reasonable activities as requested by the Deputy Chief Executive.

Person Specification

Skills and abilities

Excellent organisation and problem-solving skills = Essential

Excellent customer service skills and delivering a customer-centric service = Essential

Ability to communicate (verbal and written) in a manner that is fluent, clear and compelling to a range of audiences = Essential

Ability to successfully manage multiple work streams, including organising time effectively, prioritising workload and meeting deadlines = Essential

Ability to identify and solve problems or concerns constructively and creatively = Essential

Ability to identify opportunities for systems and processes to be improved to deliver solutions = Essential

Ability to develop processes and encourage others in their adoption = Essential

Ability to work as part of a team and support team objectives = Essential

Ability to understand and demonstrate commitment to the FPH’s Values, Ethical Policies and Equality & Diversity Policy and to ensure all activities are carried out within this framework = Essential

Experience & Qualifications

Proficient user of Zoom Meetings and Webinars and Microsoft Teams = Essential

Experience of working effectively within a team, developing effective and supportive relationships with colleagues = Essential

Experience of using a CRM (Customer Relationship Management) system (preferably Microsoft Dynamics) and Microsoft products e.g. outlook, word = Essential

Degree qualification or equivalent = Essential

Experience of working in a operations or facilities team = Desirable

Experience of working effectively in a Royal College or Faculty environment = Desirable

Experience of working in a membership organisation = Desirable

Skilled in data analysis and manipulation using tools such as Excel, Microsoft Dynamics = Desirable

We are seeking a dedicated and experienced HR professional to join our team. As an People Advisor, you will play a crucial role in supporting the hospice's HR function, ensuring compliance with relevant policies and regulations, and fostering a positive work environment for our employees. 

Reporting to the Head of People, you will be delivering all aspects of operational HR, and managing and overseeing an employee relations caseload supporting employees and managers in our Clinical teams (In Patient Unit, Community Nurses, Day Services, Emotional & Psychological Support, Hospice at Home, Medical Team).

The successful candidate will have:

• Strong working knowledge of employment legislation and ability to interpret and apply employment law in practice, applying a pragmatic approach
• Proven experience of reviewing, designing and applying HR policies and procedures
• Experience of advising managers on employee relations cases including disciplinaries, grievances, capability and sickness absence issues up to and including dismissal
• Experience of handling recruitment campaigns
• Relationship building and influencing skills with the ability to work with a variety of stakeholders
• Strong organisational skills an ability to prioritise
• Ability to confidently and appropriately communicate in writing and verbally
• Proven experience working as an HR Advisor or similar role, preferably in the healthcare or not for profit sector.
• CIPD qualification or working towards accreditation is desirable

Key responsibilities:

• Provide HR support and guidance to managers and employees on a wide range of HR matters, including employee relations, performance management, and HR policies and procedures.
• Assist in the recruitment and selection process, from job posting to candidate onboarding, ensuring a smooth and efficient process while adhering to equal opportunities and diversity principles.
• Manage employee relations issues effectively, including conducting investigations, disciplinary meetings, and grievance procedures in line with hospice policies and legal requirements.
• Support the development and implementation of HR initiatives and programs aimed at enhancing employee engagement, retention, and well-being.
• Maintain accurate and up-to-date HR records and systems, ensuring confidentiality and compliance with data protection regulations.
• Contribute to the development and review of HR policies, procedures, and practices to ensure alignment with best practices and legal requirements.
• Provide training and support to managers and employees on HR-related topics, including performance management, diversity and inclusion, and HR processes.
• Keep abreast of changes in employment legislation and HR best practices, providing advice and recommendations to ensure compliance and continuous improvement.
   

What we can offer you: 

• Salary up to £37,000 per annum (FTE), dependant on experience 
• Working hours - 37.5 per week
• Office location: Brentry, Bristol (BS10), with hybrid working (up to 50% of working time)
• 27 days holiday plus bank holidays
• Supportive and inclusive work environment
• Employee Discounts and benefits .
• The opportunity to make a meaningful difference in the healthcare sector.

If you are passionate about HR and want to contribute to a local charity, making a difference in the lives of patients and their families when it matters most, we would love to hear from you.

We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment. 

Our values are Excellence, Compassion, Respect, Passion, Collaboration

Strictly no agencies please

We are seeking an experienced senior administrator to support the work of the Conference Office of the Methodist Church, managing administrative functions in a professional, positive and customer focused way. This  position is maternity cover, and will be a 12 month fixed term contract. 

• The postholder will take responsibility for particular work areas, processes and tasks, using their own initiative to ensure that deadlines are met. 
• The post holder will have proven abilities as an administrator, ideally in a complex organisation. 
• They will be a team player able to work closely with a wide range of individuals across the organisation.
• They will have strong interpersonal skills that enable them to develop effective relationships.
• They will be motivated to deliver good ‘customer service’ and understand what this looks like from the perspective of the ‘customer’.
• They will have a flexible and proactive approach to work, with strong attention to detail, which enables them to prioritise and proactively manage multiple and changing priorities.
• The Senior Administrator is required to embrace fully the ethos of the Methodist Church.
   

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. 

If you require reasonable adjustments to made at any stage of the recruitment process, please contact the HR team, contact details are available on the website. 

Closing Date: 26 November 2024

Interviews: 10 December 2024

Citizens Advice Oxford is seeking a Benefits Adviser to join our supportive team. This role is intended to address the needs of our local residents, particularly those who may struggle to access advice through online, telephone, or email channels.

• Holiday: 28 days per annum pro-rata and bank holidays pro-rata
• Pension: 5% employer pension contribution.
• Location: Our offices at Wesley Memorial Hall in central Oxford, outreach locations and remote.
• Responsible to: Projects & New Projects Manager. 
• Closing date for applications: 2nd December 2024 at 9am. We may close applications early if a suitable candidate is found, so please apply promptly.

Key responsibilities:

This role is designed to meet the benefits advice needs of Oxford residents. The post holder will provide benefits advice including benefit checks, benefits applications, mandatory reconsiderations and appeals. Advice will be given by telephone/email, by appointment in person at our office, and to drop in clients at outreaches. A fully remote position may be considered for the right candidate.

We're looking for:

• Experience in benefits advice work, preferably with CA or similar agencies
• Sensitivity in working with a diverse range of clients
• Methodical and independent approach to work and case recording
• Excellent communication skills and empathy

Why join us?

As a Benefits Adviser, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Our staff get 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.

Apply now

If you are dedicated to making a positive difference, we would love to hear from you. We may close applications early if a suitable candidate is found, so apply now! 

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.

Person specifications

The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.

For further details regarding the role and specific qualifications required, please consult the Job Description

We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role. 

Application process

To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.

Download the Job Description

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• Salary: £32,316 (London); £30,753 (outside of London)
• Hours: 35 per week
• Role type: Permanent
• Location: Hybrid - frequent in-person presence in London
• Closing date: 1st December 2024
• Interview date: Expected to be between 9th - 16th December

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a motivated, communicative, and knowledgeable Public Affairs Officer to join our Policy and Influencing Team, to help us achieve the positive change children and young people with cancer across the UK, and their families, need in the health system. This means amplifying the voices of young cancer patients and delivering evidence-based campaigns that make change happen.

The Public Affairs Officer is responsible for supporting the Policy and Influencing Team with public affairs expertise to deliver the key components of our influencing work in England and UK-Wide (Westminster). You will help us influence the system for children and young people with cancer and their families, so we can change experiences of having cancer and ensure children and young people’s voices are heard.

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

This role is a hybrid role, with frequent in-person presence in London required. As a London-based role requiring frequent travel within London, the advertised salary is reflective of our London pay scale.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy.

• monitoring the UK policy and influencing landscape, finding opportunities for our influencing work
• developing briefings and materials to deliver our influencing work
• building and maintaining excellent working relationships with elected representatives, officials, external partners and your colleagues too
• delivering our public affairs work in Westminster
• supporting our exciting campaigning activities
• monitoring and tracking the impact of our engagement and influencing work

What do I need?

The key skills we’re looking for in this role are:

• Have experience working in a policy or public affairs environment
• Have experience or knowledge of policy, public affairs and/or political processes and how to use them in your work
• Have effective influencing and relationship building skills
• Are comfortable and confident working in a diverse and changing external environment
• Are solutions-focused, have attention to detail, and able to analyse complex information
• Are an excellent communicator, and not afraid to get involved and engage with a variety of stakeholders and in a variety of activities and settings

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Full time 35 hours per week / fixed term contract 3 years / starting salary £25,546-£28,387 plus 10% pension contribution / funded by Strategic Development Funding.

PROJECT SUPPORT OFFICER

Opportunity to join the expanding Diocesan Programme Management Office (PMO):

Funded by the national Church of England, initially for 3 years, we are looking to add an additional role within our existing PMO to provide professional project management frameworks for our externally funded projects of more than £14m.

These projects are based within local churches delivering a range of outcomes, including establishing new worshipping communities, investing in children’s and families programmes and accelerating training and church planting.

You will work closely with our partners on these projects, to ensure they are well planned, financially robust and that they have everything in place to make the desired impact. 

We are looking for people who have strong organisational and analytical skills, who can develop effective relationships and have excellent communication skills.  Qualifications and experience are less important than demonstrating your ability to enhance the way in which we provide professional and effective project management which is underpinned by a desire to see church growth throughout the Diocese.

Closing Date 17 November 2024

Interviews w/c 25 November 2024

Full-time (or 0.8), based from home, with on-site activity that requires regular UK-wide travel. NDTi are happy to talk about flexible working.

About NDTi

NDTi has been working with communities, government, health, and social care professionals for over 30 years to ensure that people with disabilities of all ages are given choice and control over their own lives.

Our organisation exists to make change happen by celebrating what’s possible, supporting changemakers and building self-determination. Our work always focuses on wider life outcomes. We want disabled and older people to enjoy the same life course and opportunities as everyone else – education, paid work, a place of their own, fulfilling personal relationships and a chance to contribute to their communities.

Purpose of the role

As a member of the research and evaluation team, the Evaluation and Learning Lead is responsible for the development, co-ordination, delivery and impact of NDTi’s commissioned, grant and trust funded evaluation and learning work. The post holder will manage and deliver a portfolio of evaluation and learning projects and will contribute to wider programme activities as required.

The person NDTi appoint to this important role will:

• develop, lead and deliver evaluation and learning projects and act as liaison for staff and associates involved in delivery of NDTi’s evaluation work.
• identify and share learning and insights generated by our work, showcasing the team’s innovative approaches, partnerships and achievements.
• design and develop evaluation and learning methodologies and materials, maintaining a consistent and high-quality approach to R&E work across NDTi.
• maintain a steady pipeline of opportunities, negotiating, securing and project managing a range of evaluation and learning contracts.
• ensure that our evaluation and learning work is co-produced with a range of stakeholders, including people with lived experience.
• establish and maintain diverse networks, generating new contacts and work opportunities for yourself and others in NDTi.
• ensure that NDTi’s evaluation and learning work is impactful and influential.

Key activities

Delivering evaluation and learning projects

Day to day, the Evaluation and Learning Lead will project manage and deliver a portfolio of evaluation and learning projects ensuring that each is delivered on time, within budget and to the expected high standard.

Securing and managing contracts

• develop and invest time in nurturing diverse contacts, partnerships and relationships to ensure that NDTi’s evaluation and learning work has a significant and positive profile, influencing attitudes, and changing policy and practice in order to make society more inclusive.
• identify opportunities for, and lead on, the development of proposals and tenders to ensure delivery of NDTi’s mission.

Organisational and other responsibilities

• represent NDTi nationally, regionally, and locally in various networks and forums.
• ensure NDTi is presented as a values-driven, innovative and high-quality organisation that is up to date with policy and practice and delivers effectively.
• work proactively with colleagues and teams across NDTi.​

Success in the role

The person NDTi appoints to this role will:

live our values:

NDTi is built around our desire to improve the rights and lives of those who are often excluded from the opportunities in work, community, and life that many take for granted. You will share our values around rights and equalities, enable people with lived experience to be part of our work, and ensure that work is focused on really making a difference in people’s lives.

be innovative:

Bringing in new work through proposals, bids and grant applications is key to this role. The postholder will bring their expertise and connections to build the NDTi portfolio of work around ageing and older people so that it has a range of projects of different types, and clearly moves towards our strategic ambitions.

have external influence and impact:

We exist to create change and build evidence. You will be able to gather evidence, work with people and partners, and deliver work which influences positive change and has a tangible impact.

be organised:

The role will involve managing multiple projects and project teams and managing your own workload. Successful postholders will be able to work with a diverse and changing workload.

be flexible:

Understanding and accommodating of changing priorities and being supportive of other team members commitments and capacity challenges.

work well within a team:

The evaluation and learning lead will work as part of the R&E Team. They are expected to contribute to the development of the team and its work.

build partnerships:

Relationships are key, and the person who is great in this role will bring and build connections and generate positive working relationships across sectors that enables collaboration with a wide range of people from different backgrounds and perspectives.

Person specification

Essential (e) and desirable (d) personal attributes and core competencies for this role.

Work experience & qualifications

• At least four years of experience of delivering leading edge practice in relation to evaluation and learning activities (e)
• Minimum of two years’ experience of undertaking fieldwork on evaluation and learning projects in a related field including quantitative and qualitative data collection and analysis
• Demonstrable ability and experience of successfully tendering and applying for funding, developing and sustaining a viable pipeline of future opportunities (e)
• Experience of managing numerous and complex projects of varying size and length for different clients (e)
• Educated to degree level or with equivalent gained through professional experience and achievements (e)
• Values and behaviours
• You will share our commitment, values and belief in NDTi’s mission (e)
• You will demonstrate, understand and apply our workplace values of driving inclusion, being reliable, open and honest, acting with humanity, and being curious and commit to work and act in ways that positively reinforce NDTi’s values and behaviours framework at all times (e)
• You will challenge behaviours and attitudes that serve against NDTi’s values and inclusive culture (e)
• You may have personal experience of health or social services or being a family carer for someone, that you can bring to your role with NDTi (e)

​For more information please refer to the attached.