Area manager jobs

Vacancy Reference Number:

QC/PROG/UK-R1

Position Title:

Quality Coordinator

Reports to:

Programmes Manager

Department:

Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£27,000 - £32,000.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.

Role Overview:

The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.

Main Responsibilities:

1. Development and Implementation of SOPs

Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:

Staff training and induction programmes.

Standardising service delivery (e.g., food preparation, hygiene, and presentation).

Volunteer engagement, management, and retention strategies.

Interactions with service users, ensuring dignity, respect, and cultural sensitivity.

Ensure consistency in operations and service quality across the existing three Open Kitchens.

Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.

2. Staff Training & Development

Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.

Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.

Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.

Conduct performance evaluations and ensure continuous development opportunities for staff members.

3. Standardising Service Delivery

Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.

Establish guidelines for meal preparation, serving protocols, and dining area management.

Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.

Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.

4. Volunteer Engagement and Management

Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.

Develop clear role descriptions, training materials, and expectations for volunteers.

Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.

Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.

5. Service User Interactions

Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.

Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.

Gather and analyse feedback from service users to continually improve the guest experience.

Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.

6. Quality Assurance and Continuous Improvement

Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.

Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.

Recommend and implement changes to SOPs based on assessments and findings.

Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.

7. Blueprint for Expansion

Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.

Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.

Collaborate with the Programme Manager identify potential new locations and establish expansion plans.

Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.

8. Reporting & Communication

Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.

Document and report on volunteer engagement, service quality audits, and training outcomes.

Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.

Qualifications and Skills

Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.

Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.

Strong understanding of food safety regulations and service quality standards.

Experience in developing and implementing SOPs, training programmes, and quality audits.

Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.

Strong problem-solving skills with a continuous improvement mindset.

Ability to manage multiple priorities and projects across different locations.

Proficiency in using Microsoft Office Suite and quality management systems.

Work Context

· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.

Some evening and weekend work may be required to support kitchen operations and events.

Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, giving children the opportunity to engage at school and break the cycle of poverty. 

In our nearly seven years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 12,000 bed bundles to children to date.

Our cause and story have captured the nation’s attention, and we have been provided with an incredible national platform that has seen us appear on local and national TV, on the radio, and in the national press. This has included appearances on BBC Breakfast, ITV News, Channel 4 News, Radio 5 Live, BBC Look North, and The Independent newspaper supported our Christmas 2023 appeal, culminating in Zarach being the front-page story on Christmas Day. 

In our short history, we have received continual funding support from a range of charitable trusts & foundations, businesses, and individuals, providing a great overall income and resources mix. 

With an estimated 4.5 million children in the UK living in poverty – including 1 million experiencing destitution and around 900,000 living in bed poverty – we have an aspiration to reach more children, in more areas of high need across the country. 

We are now looking to appoint, for the first time, a dedicated Fundraising Events Manager to work within our small and dynamic Fundraising & Supporter Engagement team. You will help us unlock the financial and awareness-raising potential that a programme of events can deliver as we seek to lift more children out of bed poverty across more parts of the country.

As our ideal candidate, you will need to be within commuting distance to our Leeds warehouse, meaning you can travel regularly to meet with the team. 

You will be someone who has proven experience in fundraising event management and/or the delivery of successful corporate events, from concept to execution. 

Alongside your fundraising-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of working within a charity or not-for-profit organisation, due to some of the specialities that come with this. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date. 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website, and the coverage of us across social media.

IOM UK delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on migration and development, protection, diaspora engagement, remittances, and provision of immigration advice.

IOM works to empower migrants and diaspora communities, facilitating their safe navigation of mobility pathways, ensuring access to essential services and amplifying their contributions to community development. Our goal is to harness the full spectrum of mobility benefits, enabling individuals and communities to flourish within a well-connected and accessible global landscape. In recent years, there has been a growing recognition of the importance of engaging with diaspora communities as valuable partners for both development and humanitarian initiatives. 

Under the overall supervision of the Chief of Mission (COM) and direct supervision of the Programmes Coordinator, and in close coordination with the Regional Thematic Specialist (RTS) at the Regional Office and relevant Divisions/Departments /Units at Headquarters (HQ), the Project Manager will be responsible and accountable for supporting and coordinating the development,  implementation, monitoring and reporting activities of the relevant projects. 

For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers

The Corporate Partnerships Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued corporate partners (>£20k) and supporters (<£20k). They will nurture these relationships to ensure meaningful, long-term support for our work with young people facing homelessness. 

This will include organising volunteering days that inspire action, delivering lunch and learn sessions that deepen understanding of our cause, and finding creative ways for partners to make a real difference. This role will also drive new business, proactively building relationships with companies who share our values and want to help young people fulfil their potential. 

In addition, they will lead on New Horizon’s events programme, developing and delivering inspiring events that connect corporate partners, high-net-worth individuals, and other supporters to the heart of our mission.

• Salary £37,024 to £41,600
• Deadline to apply: 5pm, Monday 21 April

For more information, please visit our website by clicking the 'Apply' button.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative. 

Brief role description  

You will be responsible for project managing the expansion of our service in Scotland and for establishing a new service in Wales. Thereafter, you will be responsible for planning, coordinating, and managing the delivery of the programmes. The role also comes with additional responsibilities for supporting the overall management and coordination of all the services delivered by the Justice Services Department. 

Interested? Want to know more about the Charity? check out our website.

​Eager to know more about the role? Have a look at the Job Description attached.

​What’s in it for you? check out our benefits on the ‘Work With Us’ page on our website.

Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 6 May 2025. 

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. 

£42,000 per annum
Full time – 35 hours per week
12-Month Contract
Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey (Tuesday is a set office day)

Our client can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, they help current, former and retired civil servants get the best support. Join them as they embark on the next phase of their strategy to ensure they can be there when people need them the most.

It's an exciting time to join their organisation – they are growing and our ambition is to grow faster over the coming 5 years. This role will work as part of a Charity that is working to embed itself back into the heart of the UK Civil Service. You will work with interesting and skilled people both in the Charity and in the UK Civil Service.

They need an ambitious Communications Manager to help them get there! This is a key role in supporting the delivery of their overall communications strategy and annual communications plans. In this role, you will help them to increase awareness, grow participation and drive long-term loyalty within their community, so they can continue to be there when people need them.

The Communications Manager will be working with colleagues across the organisation, while also managing communications contacts across their priority areas and employers within our community. This role will be servicing multiple stakeholders and diverse strands of work simultaneously, whilst delivering on target and on time.

This is a pivotal project management role, working closely with the Head of Communications and three Communications Coordinator colleagues. You will be demonstrating your experience as a sound all-around digital marcoms expert. You are savvy in campaign delivery skills, working with various communication channels, with a track record of delivering outcomes with and via your team.

They are looking for a successful communications professional, preferably with significant experience in the charity/ not-for-profit sector who has managed communications functions and campaign delivery with breadth, context and scale.

To be successful in this role, you'll ideally have at least 5 years’ experience working in a similar communications role, with at least three of those managing and developing multiple marcoms campaign delivery. You’ll be experienced in delivering and coordinating income generation campaigns, CRM data management, website and digital development, as well as monitoring and reporting on digital performance.

In return, they can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and their cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 5pm on 12 May 2025. Interviews will be held online on 22 and 23 May. Second stage interviews to be held the week after. Please let them know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview. No agencies, please.

Our client is committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
 
You may have experience of the following: Senior Communications Officer, Communications Lead, Digital Communications Manager, Campaigns and Communications Manager, Strategic Communications Manager, Marketing and Communications Manager, Communications Program Manager, Public Relations and Communications Manager, Content and Communications Manager, Engagement and Communications Manager, etc.
 
REF- 221 060

Finance Manager

We are seeking a skilled and strategic Finance Manager to help shape the future of a newly merged charity supporting Cambridgeshire communities.

Position: Finance Manager
Salary: £41,942 - £45,099 pro rata (depending on experience)
Location: Huntingdon or Cambridge (min. 1 day/week onsite), with flexible home working
Hours: 21 hours per week
Contract: Permanent
Closing Date: Noon, 30 April 2025
Interview Date: Week commencing 12 May 2025

About the Role

As Finance Manager, you will be a vital member of the senior leadership team, overseeing the financial health and sustainability of the charity. Reporting to the CEO and Honorary Treasurer, you’ll lead on financial reporting, compliance, budgeting and strategic planning.

Key responsibilities include:

• Leading the finance function including reporting, forecasting, and compliance
• Advising the CEO and Board on financial strategy and governance
• Managing charity statutory accounts, audits and Companies House returns
• Developing and monitoring project budgets and cost controls
• Supporting payroll, pensions, invoicing and cash flow
• Acting as Company Secretary
• Managing a part-time Finance Officer
• Supporting community groups with finance-related training and advice

About You

You’ll be an experienced finance professional, ideally with charity sector knowledge and a passion for strengthening community impact.

You will have:

• AAT Level 3 or part-qualified accountant status (ACCA, CIMA, ICAEW, CIPFA desirable)
• Strong experience in financial reporting, budgeting and compliance
• Excellent communication and presentation skills
• Strong numeracy and analytical skills
• Proficiency in QuickBooks and Microsoft Office
• Experience supporting audits and managing restricted funds
• Knowledge of Charity and Company Law
• A collaborative, flexible and proactive attitude

About the Organisation

Support Cambridgeshire is the result of a merger between CCVS and Hunts Forum, two organisations committed to helping communities thrive. We offer support, advice, training and advocacy for voluntary and community groups across Cambridgeshire. Our work focuses on four core areas: representation, networks, organisation development and volunteering. Headquartered at the Maple Centre in Huntingdon, we also have offices in Cambridge and work flexibly to serve our communities.

Benefits include:

• 28 days annual leave (pro rata) + bank holidays + birthday off
• Flexible working and hybrid model
• Generous pension contribution
• 5 days personal development annually
• Disability Confident employer

Other roles you may have experience of could include:
Charity Finance Officer, Head of Finance, Financial Controller, Finance Business Partner, Senior Finance Officer, Treasurer, Finance Lead, Company Secretary.

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, giving children the opportunity to engage at school and break the cycle of poverty. 

In our nearly seven years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 12,000 bed bundles to children to date.

Our cause and story have captured the nation’s attention, and we have been provided with an incredible national platform that has seen us appear on local and national TV, on the radio, and in the national press. This has included appearances on BBC Breakfast, ITV News, Channel 4 News, Radio 5 Live, BBC Look North, and The Independent newspaper supported our Christmas 2023 appeal, culminating in Zarach being the front-page story on Christmas Day. 

In our short history, we have received continual funding support from a range of charitable trusts & foundations, businesses, and individuals, providing a great overall income and resources mix. 

With an estimated 4.5 million children in the UK living in poverty – including 1 million experiencing destitution and around 900,000 living in bed poverty – we have an aspiration to reach more children, in more areas of highest need across the country. 

We are looking for a mission-driven and values-led Business & Corporate Partnerships Manager to lead and grow our fundraising efforts as we seek to lift more children, in more parts of the country out of bed poverty.

Working within our small and dynamic Fundraising & Supporter Engagement team, you will be responsible for securing and nurturing partnerships with businesses, securing Charity of the Year relationships, and creating new opportunities to engage the business and corporate sector with our mission. 

As our ideal candidate, you will need to be within commuting distance to our Leeds warehouse, meaning you can travel regularly to meet with the team. 

You will be someone who has proven experience in corporate fundraising and/or business development, with a track record of securing and maintaining partnerships. 

Ideally, you’ll have experience of fundraising in the charity sector, due to some of the specialities that come with this. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date. 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website, and the coverage of us across social media.

At The Trust, every role plays a part in creating brighter futures for young people. As our new Funding & Compliance Manager, you’ll help ensure the funding that powers our life-changing programmes is managed accurately, efficiently, and in line with compliance standards.

You will oversee the preparation and submission of funding claims, manage internal audits, and lead on compliance reviews to support the integrity and impact of our work. Working closely with delivery teams, you’ll identify and resolve any compliance issues, provide clear processes and training to colleagues, and help drive continuous improvement across our services.

Your expertise will make a real difference. By safeguarding the funding and quality of our work, you’ll enable us to reach more young people with the support, training, and opportunities they deserve.

If you have strong experience in compliance monitoring, audits, reporting, and team management — and you're passionate about making a lasting impact — we would love to hear from you.

Together, we can help young people build a better future.

In this role you will be responsible for managing the Trust's Unit Base Operation and will take ownership of the marketing and letting of spaces both in the buildings/structures and other suitable outdoor locations across the Trust’s 23 acres of land in North Kensington.

We are seeking a highly motivated and experienced Lettings Officer who will be committed to generating income for the Trust.  You will be a strategic, commercial and customer focused person with the ability to provide a friendly and efficient service to tenants, staff and other stakeholders, with an aptitude for working in a complex and fast changing environment.

If you are looking for a new challenge this role is for you!

Key responsibilities of the role include:

Unit Base Management:

Responsibility for driving improvements, developing, managing and implementing the Trust’s Unit Base operations, including:

• A promotional plan for the Trust’s offer is visible in the market place and to grow the service over time.
• A strong booking system supplying the right data for the Trust to manage the operation in a timely manner.
• Appropriate meeting and greeting, services, facilities and security provision are in place.
• Ensure all relevant information for smooth set up, use and strike, is available and passed to users of the service, including emergency or out of hours, contact information.
• Ensure a feedback mechanism is in place for users.
• Ensure a monitoring mechanism is in place for reporting upwards within the Trust.
• Ensure a risk assessment for the service is in place and kept regularly updated.

Commercial Lettings:

• Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
• Proactively market all our spaces.
• Identify potential advertising locations on the estate and actively market and let such spaces, to generate new income.
• Liaise with stakeholders and tenants to support businesses and the local economy.
• Manage internal and external relationships, positively and pro-actively.
• Provide local economy support through engagement with our other tenants, community and external partners/providers.
• Establish and maintain systems for the selection of tenants and monitoring and evaluation.
• Undertake the review and selection of suitable tenants and the negotiation of terms.
• Review and approve lease/licence and other similar legal documentation.

Knowledge and Experience:

• Demonstrable experience in dealing with Landlord & Tenant matters, in a similar or equivalent role across complex property portfolios, in particular the retail sector.
• Involvement in commercial property transactions and tenancies in a commercial or community environment.
• Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
• Understanding of the local area and its social, cultural and political heritage would be highly desirable
• Experience in using property management software (or similar)
• Proficient at managing databases and programmes.

Personal Skills:

• A personable and collaborative approach, with proven experience of developing and maintaining positive relationships with a range of stakeholders, including tenants, community groups, Local Government and Board members.
• Good communication and negotiation skills, orally and in writing.
• Good people management and conflict resolution skills.
• Ability to work on own initiative with minimum supervision
• The ability to be flexible and adaptable in response to changing priorities.

Qualifications:

• Commercial Property Management qualification ideal or related qualification/experience.

The post holder will be expected to have a flexible approach to working hours.  Owing to the demands of the role or events on the estate, the position may include working some evenings and weekends.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Sunday 27 April 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

St Michael’s is a cosmopolitan, multi-generational family of believers seeking to serve the Lord Jesus in the heart of London. We are an established evangelical church that cherishes orthodox biblical teaching alongside an openness to the work of the Spirit. As we enter a new phase in the life of the church, communications and worship are two areas that play a crucial role in informing and engaging the church family and reaching out to and serving newcomers and enquirers. We are open to filling these positions either with one person who can excel in both roles full-time, or two part-time professionals, each dedicated to one of these areas.

£40,500 - £44,100 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

This is a unique chance to play a pivotal role in driving impactful external communication strategies that support Individual Giving and Events and Community Fundraising. As a key player in the Strategic Communications, Campaigns and Brand team, you’ll enable the integration of mass fundraising activities into wider organisational communications, inspiring action to fund life-saving initiatives that help men navigate prostate cancer.

Supporting the Head of Strategic Communications, Campaigns and Brand in embedding and developing our Business Partnering model. A major part of the role will be enabling the integration of Mass Fundraising activity into the wider communications plan to enhance results from our communications.

You’ll guide the planning process for projects and campaigns to grow fundraising revenue, support our community and improve outcomes for all men affected by and at risk of prostate cancer.

Please note this role is known internally as Communications Business Partner (Mass).

What we want from you

You’ll have proven expertise in communications business partnering, with experience in mass or public fundraising. Working within our Strategic Communication team, you’ll have a strong understanding of campaign planning tools like OASIS and a solid grasp of PR, social media, and integrated marketing strategies. You’ll be an exceptional communication and stakeholder management skills, with the ability to simplify complex information for diverse audiences in particular mass fundraising engagement.

As natural collaborator, you’ll have skills in influencing, coaching and motivating teams to achieve ambitious results within project management.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 20th April 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st April 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Compliance Manager

Internal title: Assistant Governance Manager
Location: This role can be based either in Colchester (Earls Colne) or North Weald (Epping / Harlow / M11 corridor)
Contract type: 1 year fixed term contract to as maternity cover, with the possibility of extension
Salary: £32,000 FTE (£19,200 pro-rata)
Hours: 3 days / 22.5 hours per week
Workplace: Hybrid working available - 2 days office based, 1 day working from home

About us:

Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.

Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.

They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.

Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.

Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!

Job purpose:

The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity.  This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Internally this role will be titled Assistant Governance Manager and will report to the Governance Manager.

Summary of duties and responsibilities:

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.
• EHAAT is a patient focused emergency medical charity.  It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.

Person specification:

Essential

• Good communication skills with the ability to deliver information at the appropriate level of detail both individually and at meetings.
• Ability to learn how to develop and produce policies to decrease risks associated with data privacy and information governance.
• Knowledge of UK data protection legislation (e.g. GDPR, PECR) and how to apply them.
• Experience of commercial contracts, including business insurances.
• Excellent team player who is willing to be flexible to support others in a busy environment.
• High levels of personal organisation, diligence, integrity and keen eye for detail.
• Desire to learn and develop skills and knowledge relating to data protection and compliance.
• Experience of handling confidential and sensitive information.
• Experience of risk management processes in any industry.

Desirable

• Understanding of Fundraising Regulator compliance and limited company compliance.
• Other roles you may have experience within:
• Governance Manager, Risk Manager, Regulatory Affairs Manager, Contracts Manager, Assurance Manager, Data Protection Manager.

Job purpose

The Compliance Manager role has the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity.  This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Internally this role will be titled Assistant Governance Manager.

Specific duties & responsibilities

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.

REF-221114

Ex Cathedra is a world-class ensemble that leads the choral sector in the fields of performance, learning and wellbeing. Thanks to a recent donation, we are excited to create this new role for a skilled fundraiser to join our team to help us identify, recruit and manage a pipeline of individual donors capable of giving upwards of £5,000 to support Ex Cathedra’s agreed strategic priorities. You will join a supportive, dedicated staff team, which includes an Individual Giving Officer and freelance trusts fundraiser plus access to an external mentor if desirable.

We believe that the benefits of singing are for everyone, and seek to reach and engage as many people as possible through outstanding vocal experiences. We do this by exploring, commissioning and performing the finest choral music, nurturing young singers, and delivering an extensive, inspirational learning and wellbeing offer for participants of all ages – engaging 80,000+ people every year in a range of venues, schools, hospitals and communities, including through our acclaimed Singing Schools and Singing Medicine projects.

It is an exciting time to join us and shape this new role. Over the next 5 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we already have an established individual giving scheme which we hope you will help us grow.

Find the full application pack on our website. The following is extracted:

Key responsibilities

The Individual Giving Manager will contribute towards Ex Cathedra’s ongoing sustainability and success by maximising philanthropic income:

Strategy and research

• build, maintain and continually seek to expand a pipeline of prospects capable of making gifts at a high 4-, 5- and 6-figure level, making sure that all progress is tracked, monitored and reviewed on a routine basis

• explore our existing data to identify major gift prospects, working in line with data protection law and fundraising regulations

Individual giving

• work closely with the General Manager and Individual Giving Officer to further develop and implement strategies that will increase major gifts and legacy donations to Ex Cathedra, dovetailing with the Trusts and Foundations consultant where appropriate

• arrange and conduct face-to-face meetings with prospects and donors to help build and progress meaningful relationships through regular dialogue

• use their judgement to involve the artistic director, trustees and colleagues where most beneficial/advantageous

• align prospective donors with high-value funding opportunities for the performance programme, education and participation work, or area of greatest need according to the interests of the donor

• promote and encourage giving towards the establishment of an Endowment Fund that will provide long-term financial sustainability for the organisation

• meet agreed targets for activity (i.e. number of prospect meetings and solicitations) and income generation (i.e. funds raised)

• personally manage the portfolio of higher level donors and prospective donors.

Communications

• manage the delivery of specific appeals to prospects and donors

• work with the General Manager and freelance designer to devise and produce materials in support of Ex Cathedra’s fundraising aims

• create and refresh inspiring copy for inclusion in print, on our website and other relevant materials

Other

• record and maintain progress, ensuring that income can be projected as accurately as possible, liaising with the Finance Manager as appropriate

• carry out any other duties as are within the scope, spirit and purpose of the job, as requested by the General Manager

About you

You will be a skilled fundraiser, able to help us identify, recruit and manage a pipeline of individual donors, capable of giving upwards of £5,000 to support Ex Cathedra’s agreed strategic priorities.

You will join a supportive, dedicated staff team, which includes an Individual Giving Officer and freelance trusts fundraiser plus access to an external mentor if desirable.

The ideal candidate will have:

Experience

• demonstrable experience in a similar role

• direct experience of securing gifts and donations at 4- and 5-figure level from individuals by initiating, building and stewarding relationships

• experience of developing engaging and attractive gift opportunities; and scoping, developing and articulating fundraising projects

• experience of working in a target-driven environment

Knowledge

• knowledge of the principles of major gift fundraising and Donor Relations (including stewardship)

• knowledge of the Arts and/or Charity funding landscape and UK philanthropic trends

• knowledge and understanding of donor motivations, and how to align philanthropic interests with organisational priorities

• a sound working knowledge of data protection legislation and national fundraising best practice

Skills and abilities

• good organisation and planning skills, with an ability to prioritise the things that matter most

• excellent communication skills with an ability to persuade and influence with tact and diplomacy

• an ability to work effectively with a range of internal and external stakeholders

• an ability to adapt communication styles to different audiences

• an ability to think both creatively and tactically about the relations between potential donors and fundraising goals

• good listening skills

Attributes and attitudes

• a strong team player, who enjoys building and maintaining productive relationships with others

• pro-active, results-oriented and ambitious, with a determination to succeed and improve

• resilient, focused, tenacious and confident

• a creative thinker, with a keen interest in trying new approaches to bring about enduring, positive change

• a willingness to work outside normal hours and travel when required

• a genuine affinity and passion for music and the Arts, and their transformational power

How to apply

Full details on how to apply can be found in the Application Pack, which is available from our website. We welcome informal, pre-application conversations, and details on how to arrange this with Peter Trethewey, General Manager, are also set out in the pack.

Application deadline: Thursday 1 May, 5pm

If you have any access needs relevant to your application, please contact Peter.