Area Management Jobs

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 24 days of annual leave per year ((plus Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

Hope for the Future is a Sheffield based charity which works to support constituents across the UK to secure greater and more ambitious action on climate change from national and local government - across all levels - by having effective conversations with their elected representatives.
With a strong vision, supportive working culture and the drive to make an impact, our team, who are located all across the UK, operate nationally at a grassroots level, linking constituents with their MPs and councillors, delivering training workshops and holding events. Our vision is to see politicians of all political persuasions joining together with communities across the UK to take decisive action on climate change.

About the role
We are seeking a Partnership Manager experienced in winning, developing and managing funding relationships (trust and foundations, corporate and paid delivery partnerships). 
Reporting to the Director of Income Generation, HFTF’s Partnership Manager will be an integral part of the Fundraising team responsible for growing and managing our partnerships, driving the charity forward, increasing impact, securing increasing and sustainable funding and engaging increasingly wider and more diverse segments of society, in our work - equipping citizens across the UK with the tools they need to have effective and impactful conversations with their local politicians on climate change and nature.

Combining exceptional fundraising knowledge and an ability to think innovatively and strategically, this role will be essential to establishing new funding from trusts and foundations, corporate and paid delivery partnerships and stewarding these towards longer term support for our vision - that together, communities and politicians secure a healthy planet for all.

Terms and conditions
Hours: Full time (35 hours) with the option for flexible working.We’d be open to a part time role for the right candidate. The role may require some evening and weekend work.
Pay: £33,920 - £37,736 per annum, plus £3k London Weighting for staff who live in the qualifying postcode areas.
Accountable to: Director of Income Generation
Benefits: generous 30 days annual leave (incl extra days for low carbon travel) plus 8 statutory bank holidays, employers’ Pension Contribution, Bike to Work Scheme, Season Ticket Loan Scheme, Well-being support, flexible working, hybrid working, enhanced maternity pay.
Location: Either our Sheffield office (Head Office) or remote anywhere in the UK.
National travel as required. Home-working/hybrid-working options/flexible working options can be agreed in line with the HFTF home-working/hybrid-working policy.
Contract type: Fixed term 12 month contract with opportunity to extend should funding allow.

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.

The post-holder will be responsible for:

• Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
• Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
• Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
• Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.

About the opportunity

Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team. 
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.

Reports to: Head of Programmes (South)

Salary: £35,102-£36,807  depending on experience. per annum.

Contract and hours:  Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.

Closing date: Sunday 7th July 2024
 
Interviews: Thursday 11th and Friday 12th July 2024
 
 Start date: Monday 12th August 2024
 
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
 
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.  
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

Duties and responsibilities

· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.

· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.

· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads

·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.

· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.

· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.

· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.

· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.

· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.

· Report and work closely with SMT, including  presenting to SMT and attendance of biannual Programme Manager  training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.

· Any other responsibilities reasonably required.

Person specification

Qualifications criteria:

· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.

· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.

· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.

· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences. 

· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff. 

· Able to work under pressure to ensure deadlines and targets are met.

· Computer literate, competent using Word, Excel and PowerPoint.

· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.

· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.

· Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.

We are currently looking for a Communications and Engagement Business Manager to join the Foundation on a 12 month fixed term contract.

The Communications and Engagement Business Manager is there to provide project and business management support to enable the Communications and Engagement leadership team to focus on progressing the work of the business area and leading the wider team. The Business Manager is embedded in the team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them.

Key Resposibilities

• Build an in-depth knowledge of the Communication and Engagement’s leadership priorities in order to help support the business area’s work.   
• Build an in-depth knowledge of partnerships and stakeholders. 
• Project management and administration activities for Communication and Engagement’s projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.  
• Communicate and negotiate projects and liaise with the wider Foundation team and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress. 
• Proactive diary management for the leadership of the Communication and Engagement Team in conjunction with other Business and Diary Managers where necessary. 
• Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders. 
• Agenda planning and setting for leadership and full team meetings, in partnership with the Executive Directors.   
• Note taking and action monitoring of the above meetings, following up on completion of tasks when required.  
• Liaise with the wider Business Area teams and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress. 
• Management of the flow of information to other staff within the Foundation. 
• Ad hoc desk research as required, collating information and giving recommendations based on the information gathered 
• Proactively identify and deliver improvements to team processes and share these learnings with other business areas 
• Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, making travel arrangements and other tasks as required.  
• Diary management cover for other business areas to cover absence within the team as necessary 
• Line management of a Diary Administrator including coaching and development, motivation and end of year and mid year reviews.

Skills, Knowledge and Expertise

• Ability to solve problems under pressure 
• Attention to detail 
• The ability to make decisions based on knowledge of the business areas priorities 
• Ability to absorb and summarize complex information  
• Ability to plan ahead, anticipating issues before they arise 
• Ability to change priorities whilst remaining calm and focussed 
• The ability to work with initiative and at pace 
• Curiosity and a proactive approach
• Strong time-management skills and the ability to organise and coordinate multiple projects at once
• Superb written and verbal communication skills 
• Excellent relationship building skills 
• Project Management experience 
• Experience in partnership working across organisations and teams, in a complex organisation and liaising with a wide number of stakeholders 
• Experience of improving business management processes 
• Experience of diary management for multiple people
• Experience using the Microsoft Office Suite 365 and the ability to pick up new software quickly without training.

Benefits

•  Up to 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

vision is to work in partnership with the local community to:

· Meet emergency food needs: through the provision of food parcels to those experiencing food poverty.

· Provide fresh produce: community allotments so that our food parcels can contain varied fresh produce.

· Prevent the recurrence of food poverty: through signposting, education and partnerships we aim to reduce dependence on food banks.

Loveworks are seeking an enthusiastic, motivated, inspiring and confident individual with excellent management and communication skills who is ready to take on the opportunity to lead this highly respected and dynamic charity. Ideally you will have a passion for helping people in food poverty and for engaging and empowering staff and volunteers. You will have strong leadership, people management, organisation and communication skills with the ability to generate strategic and financial growth delivering measurable results.

Main purpose of the role

- Provide leadership in delivering the Loveworks business plan in line with the overall Strategy

- Ensure that our beneficiaries and volunteers are at the heart of the Loveworks strategy and business plan.

- Ensure financial stability and growth of our operations and services to meet local needs

- Manage and develop staff (currently 4) and around 80 volunteers

- Oversee the operational running of the charity and provide holiday support

- Be responsible for Loveworks assets including warehouse, van and two allotment plots

- Increase awareness and impact of Loveworks through maintaining and building new relationships with corporates, funders and other partners

Main areas of responsibility:

· Strategy and business planning:

o Converting the strategy into an annual business plan

o Working with partners and Trustees to realise the benefits and impact of Loveworks in the community

· People management:

o Line management of up to 5 staff

o Build and maintain a vibrant volunteer community ensuring volunteers feel valued, supported and motivated to support Loveworks in a variety of roles.

o Ensure good practice, policies, procedures and appropriate training is in place for staff and volunteers.

· Operational management:

o Oversee the operational running of the charity, as delegated to the charity officers, ensuring the governance is fit for purpose and maintained.

o Manage and ensure maintenance and running of Loveworks assets including the warehouse, van and two allotments

· Budget management:

o Create and manage the overall budget as agreed with Trustee Treasurer

o Monthly and annual reporting

· Governance:

o Work with the Board of Trustees to ensure the charity commission governance requirements are operationally in place and maintained.

o Manage operational risk and health & safety across the charity.

· Stakeholder management:

o Relationship building e.g. agencies, schools, corporate organisations and fundraisers, developing and maintaining links with local community groups, organisations and businesses.

· Marketing and fundraising:

o Oversee the funding bids, grant applications, sponsorship campaigns and fundraising events.

• • Direct marketing content with support from Trustees and external resource when required.

As Loveworks is a small team of part-timers you will be required to perform the roles of other team members including food bank and warehouse support and processing, fundraising and other responsibilities during some periods.

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

The role of Legal Assistant reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently and smoothly by providing a range of support, including preparing various legal documents such as grants and service agreements, ensuring accuracy and compliance with internal and legal requirements and working closely with colleagues across the organisation.

You will contribute to the smooth functioning of legal processes and ensure that colleagues and external stakeholders receive an efficient service.

This role is fixed term for 12 months, part time at 22.5 hours per week and can be based at any of our hubs in Leeds, London or Birmingham. We offer flexible working and consider alternative patterns of work.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

WithYou is part of a consortium and our team in Lambeth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.

Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role.  You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.

This is a permanent, full-time role working 37.5 hours per week.

What we're looking for

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.

You should also have:

• A track record of successfully working in joint ventures and partnerships
• A proven track record of creating and maintaining a strong performance management culture
• Evidence of placing service users at the heart of an organisation
• Ability to develop and lead a cohesive team
• Ability to interpret evidence and analyse problems to create viable sustainable solutions
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

A full job description and person specification is available on request.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

What we offer

• Competitive salary plus London weighting
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.

An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.

The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays. 

Day-to-Day Responsibilities

● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.

● Engage customers, take and serve orders, and drive sales.

● Ensure all health & safety and food safety standards are met.

● Maintain a clean, welcoming, and friendly environment for customers.

● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.

● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.

● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.

● Utilise and develop methods that encourage repeat business.

● Secure the café at the end of the shift.

● Ensure all food and drinks served are of the highest quality.

● Achieve and maintain an excellent food standards rating.

● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.

Customer Service

● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.

● Address customer complaints or refunds in a professional manner.

● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.

● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.

Team Management

● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.

● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.

● Ensure the team maintains a clean, visually inviting space.

● Act as a positive role model for young apprentices, volunteers, and work experience students.

● Develop and implement staff development programmes, including team-building activities.

Café Development

● Develop seasonal menus and menu items to celebrate calendar events.

● Promote the vision of Matrix through the café.

● Be passionate about the vision of the café.

● Achieve café goals and targets set by the Board of Directors.

● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.

● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.

● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.

Building and Event Management

● Liaise with the Head of Operations about any building maintenance issues.

● Promote the hireable spaces and arrange events that enhance the café’s offerings.

● Encourage use of the café by local groups such as creatives, book clubs, parents etc.

● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.

● Coordinate with local businesses and community organisations for partnerships and events.

General and Wider Charity Involvement

● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.

● Ensure knowledge of current Matrix projects and their impact.

● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.

For further details, please see attached Job Pack.

Monday to Friday, 9-5

Covering North Kensington, London – minimum of 1-2 days working in our Kensington office

Closing date: 11th July 2024

What we’re looking for:

• You’re passionate about customer service with excellent communication skills both written and verbal, being resilient with a positive and can-do-attitude.
• You’re exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and delivering a first-time fix to produce high quality work.
• Experience within a customer facing role, preferably within housing management and ideally within the social housing sector.
• A good understanding of tenancy and leasehold management and enforcement is desirable, as well as knowledge of current housing legislation and practice and government policy. 

You will be covering a patch in North Kensington. A minimum of 1 to 2 days working in our Kensington office is required. The rest of the time, you will be out and about in your neighbourhood, using the office as a touch down point.

A bit about the role:
As a Neighbourhood Manager you’ll be the ‘face of Peabody’ and responsible for the specialist, personalised service our customers receive. You will ensure a holistic approach and the delivery of accessible, high quality and value for money services, and will work collaboratively with other teams to ensure safe, thriving neighbourhoods that customers love. You will play a pivotal role in ensuring community safety and supporting the wellbeing of residents, with a particular focus on helping vulnerable residents and families and engaging and working with them in the management of their homes and neighbourhoods. 

You will underpin and improve overall performance within your area, encompassing all aspects of housing management. You’ll also be carrying out estate, scheme and property inspections and will be identifying issues and capturing feedback to continuously improve our services and customer satisfaction, ensuring lessons learnt help us to improve the service we provide. 

This role will require a Basic DBS check before a start date can be confirmed.

As part of this exciting role, you will have the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification in housing management, supported by us, if you do not already hold a level 3 qualification or above in Housing. We believe in investing in our employees growth and success, and we are committed to providing the necessary resources and support to help you excel in your role.

By pursuing a level 3 qualification, you will gain a deeper understanding of housing management principles, best practices, and regulatory frameworks, empowering you to make a significant positive impact in the field. This opportunity allows you to combine practical experience with comprehensive academic knowledge, ensuring you are equipped with the skills and expertise to thrive in your role.

A bit about us
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits of working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays  
• Competitive salaries that are benchmarked regularly against current market rates  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

About the role

We are looking for someone with experience in facilities and contract management, and the drive and desire to find solutions and complete projects to a high standard. You’ll need to be highly organised and self-motivated, with the ability to multi task. You must be a compelling advocate for the work of the Trust.

This role manages the Trust’s office facilities, ensuring they are safe, clean and support a positive working environment for staff and volunteers. The post holder will manage contracts, striving to secure competitive prices, support with IT alongside the Trust's IT service provider, and identify and coordinate improvements to the Trust buildings. This role also manages the Business Support Officer.

The Facilities Manager role is for a 10 month fixed-term maternity cover with the possibility of an extension. We would consider between 30-37.5 hours per week, worked across 4 or 5 days. Other options may be considered for the right candidate.

Application deadline

9am on Friday 26th July

Interviews:
In order to remain flexible with the summer holiday period, shortlisted candidates will be invited to attend an interview either in person or online during the weeks beginning 5th, 12th or 19th August 2024.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

For more information on the role and the application process, please download a Recruitment Pack. 

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.

Our staff team is enthusiastic, friendly and committed to making a difference.

About the role:

The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.

You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.

Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.

You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.

Key responsibilities include:

• Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
• Develop a service framework that delivers a consistent service within clear timeframes.
• Set out clear expectations for enquiry response across all channels.
• Manage daily advice line operations, including work on cases, data and continuous improvement.
• Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
• Develop and manage a high performing team.

Essential criteria includes:

• Substantial working knowledge of advice service delivery frameworks.
• Working knowledge of call handling and client record systems.
• Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
• Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
• A strong background in advice work with proven experience in an advice-giving role.

Key dates:

• Deadline: 9am, Monday 8 July 2024
• Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
• Interview 2: TBC

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.

Questions for application (along with CV):

1. Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
2. Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
3. Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
4. What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
5. Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.

The vacancy

What we’re looking for:

• Do you have a background in specialist/supported housing?
• Do you have experience of working with a vulnerable client group?
• Do you understand or have experience of managing a large team?
• Can you communicate respectfully with and about people respecting their dignity and diversity?
• Do you drive and have access to your own vehicle?

If so, this role is perfect for you!

Here at Peabody, we have an opportunity for a Team Manager on a Temporary basis for 12 months, covering our Colchester area.

A bit about the role:

As a Team Manager, you will provide leadership and direction for your team of Outreach Support Workers to deliver high quality and effective support services, which promote the independence, wellbeing and inclusion of customers.

As Team Manager, you will identify and deliver service improvement projects and initiatives that improve the effectiveness of the team and the outcomes of the service.

Some of the key results for the role include: 

• Leading, supervising and managing a team of support workers, providing supervision every four to six weeks, and being responsible for ensuring they meet or exceed the requirements of their role.
• Providing a positive role model for support workers, by modelling good practice, advising on, and intervening in, complex and/or high-risk cases and assisting with the in-service induction of new staff.
• Ensuring that support workers carry out needs and risk assessments, complete support plans, provide support in accordance with the risk assessment plans and  carry out reviews, in accordance with policies and procedures and the requirements of stakeholders and funders.
• Ensuring support workers deliver services to customers which are flexible and personalised.

This role will require an Enhanced DBS check and a UK driver’s licence and access to a vehicle.  

The successful candidate must be available for the on call rota which includes waking nights and sleep ins.

This role would suit an experienced Senior Support Worker or Support Worker seeking career progression and/or development!

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.

Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.

Here just a few of the benefits for working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Competitive salaries that are benchmarked regularly against current market rates  
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Are you ready to apply? 

Closing Date: 4 July 2024

Interview Date - Week commencing 8th July.

To be considered for the position of Team Manager, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

*English below*

Rhan-amser (18.5 awr yr wythnos)

Cytundeb cyfnod penodol (12 mis)

Gradd E: Cyflog cychwynnol o £26,803

(yn gyfatebol i £53,606 y flwyddyn yn llawn amser)

Lleoliad: Fel arfer gellir lleoli’r rôl hon yn unrhyw un o swyddfeydd Cyngor Celfyddydau Cymru (Bae Caerdydd, Caerfyrddin, Bae Colwyn). Ar hyn o bryd rydym yn gweithio mewn ffordd hybrid.
Mae ein buddion yn cynnwys 30 diwrnod o wyliau blynyddol, 2.5 diwrnod braint, oriau/patrwm gweithio hyblyg, , cynllun beicio i'r gwaith a phensiwn cyflog terfynol (6%).

Am y Rheolwyr Portffolio

Mae’r Rheolwyr Portffolio yn uwch weithwyr proffesiynol yn y celfyddydau sy’n cyfuno eu harbenigedd celfyddydol sylweddol a’u gwybodaeth fusnes gref i helpu i gyflawni’n ymarferol ystod o fentrau sy’n gysylltiedig â flaenoriaethau Cyngor Celfyddydau Cymru. Mae Rheolwyr Portffolio hefyd yn rheolwyr llinell i’r Swyddogion Datblygu.

Y cyfrifoldebau sy’n gysylltiedig â’r rôl hon yw:

• Datblygu celfyddydau Cymraeg eu hiaith
• Partneriaethau cyhoeddus, gan gynnwys Awdurdodau Lleol

“Yn amrywiol ac yn gofyn llawer ond byth yn ddiflas, mae rôl y Rheolwr Portffolio yn gyfle gwych i weithio gyda chydweithwyr yn genedlaethol ar draws portffolio o feysydd strategol. Os oes gennych chi syniadau a gyriant eisiau gwneud gwahaniaeth i’r celfyddydau yng Nghymru, mae hwn yn amser cyffroes i ymuno â’n tîm.” Sally, Rheolwr Portffolio

Amdanoch chi

Os ydych chi’n rhywun sydd â phrofiad blaenorol o weithio yn y celfyddydau neu gymunedau ac sy’n gallu ysbrydoli hyder yn y sector, gallai’r rôl hon fod i chi. Bydd angen i chi fod yn ddatryswr problemau ac yn feddyliwr creadigol, a hefyd gwybod sut i fod yn gynhyrchiol, yn drefnus a sut i gyflawni pethau. Gallwn ddysgu’r sgiliau y bydd eu hangen arnoch chi os ydych chi’n chwilfrydig ac yn ddigon gyredig i fod yn rhan o’n tîm.

Yr Iaith Gymraeg

Rydym yn gweithio yn y Gymraeg a Saesneg. Mae sgiliau cyfathrebu llafar ac ysgrifenedig rhagorol a’r gallu i sgwrsio’n hyderus yn ysgrifenedig ac ar lafar yn y Gymraeg a Saesneg – er mwyn cynnal perthnasoedd effeithiol ar lefelau uwch yn fewnol ac yn allanol – yn hanfodol ar gyfer y swydd hon.

Cynllun Hyderus o ran Anabledd

Mae Cyngor Celfyddydau Cymru yn gyflogwr Hyderus o ran Anabledd, sy'n ymroddedig i gyfweld pob ymgeisydd anabl sy'n bodloni'r holl feini prawf hanfodol a nodir yn y fanyleb person.

Dyddiad cau: 5pm ar Ddydd Gwener 5 Gorffennaf 2024

Cyfweliadau: Dydd Gwener 19 Gorffennaf 2024

Part-time, 18.5 hours per week 

Fixed-term for 12 months

Grade E: Starting salary of £26,803

(£53,606 per annum full time equivalent)

Location: Usually this role can be based at any one of the Arts Council of Wales offices in Cardiff, Colwyn Bay or Carmarthen. We are currently working in a hybrid way.

Our benefits include 30 days annual leave, 2.5 privilege days, flexible working hours/pattern, cycle to work scheme and a final salary pension (6%).

About Portfolio Managers

Portfolio Managers are senior arts professionals who combine their significant arts expertise with their strong business knowledge to help practically deliver a range of initiatives linked to the Arts Council of Wales’ priorities. Portfolio Managers are also line managers to the Development Officers.

Responsibilities linked to this role include:

• Welsh language arts development
• Public partnerships, including Local Authorities

“Varied and demanding but never dull, the role of Portfolio Manager is a great chance to work with colleagues nationally across a portfolio of strategic areas. If you’ve got ideas and drive and want to make a difference to the arts in Wales this is an exciting time to join our team.” Sally, Portfolio Manager

About you

If you are someone who has previous experience of working in the arts or communities and can inspire confidence in the sector, this role could be for you. You will need to be a problem solver and creative thinker, and also know how to be productive, organised and how to get things done. We can teach you the skills you’ll need if you are curious and driven enough to be part of our team.

Welsh language

We work in both English and Welsh. Excellent spoken and written communication skills and the ability to confidently converse both written and orally in Welsh and English – to maintain effective relationships at senior levels both internally and externally – are essential for this post..

Disability confident Scheme

The Arts Council of Wales is a Disability Confident employer, committed to interviewing all disabled applicants who meet all the essential criteria set out in the person specification.

Closing date: 5pm Friday 5th July 2024
Interviews: Friday 19th July 2024