Business Manager - Communications & Engagement

We are currently looking for a Communications and Engagement Business Manager to join the Foundation on a 12 month fixed term contract.

The Communications and Engagement Business Manager is there to provide project and business management support to enable the Communications and Engagement leadership team to focus on progressing the work of the business area and leading the wider team. The Business Manager is embedded in the team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them.

Key Resposibilities

• Build an in-depth knowledge of the Communication and Engagement’s leadership priorities in order to help support the business area’s work.   
• Build an in-depth knowledge of partnerships and stakeholders. 
• Project management and administration activities for Communication and Engagement’s projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.  
• Communicate and negotiate projects and liaise with the wider Foundation team and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress. 
• Proactive diary management for the leadership of the Communication and Engagement Team in conjunction with other Business and Diary Managers where necessary. 
• Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders. 
• Agenda planning and setting for leadership and full team meetings, in partnership with the Executive Directors.   
• Note taking and action monitoring of the above meetings, following up on completion of tasks when required.  
• Liaise with the wider Business Area teams and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress. 
• Management of the flow of information to other staff within the Foundation. 
• Ad hoc desk research as required, collating information and giving recommendations based on the information gathered 
• Proactively identify and deliver improvements to team processes and share these learnings with other business areas 
• Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, making travel arrangements and other tasks as required.  
• Diary management cover for other business areas to cover absence within the team as necessary 
• Line management of a Diary Administrator including coaching and development, motivation and end of year and mid year reviews.  

Skills, Knowledge and Expertise

• Ability to solve problems under pressure 
• Attention to detail 
• The ability to make decisions based on knowledge of the business areas priorities 
• Ability to absorb and summarize complex information  
• Ability to plan ahead, anticipating issues before they arise 
• Ability to change priorities whilst remaining calm and focussed 
• The ability to work with initiative and at pace 
• Curiosity and a proactive approach
• Strong time-management skills and the ability to organise and coordinate multiple projects at once
• Superb written and verbal communication skills 
• Excellent relationship building skills 
• Project Management experience 
• Experience in partnership working across organisations and teams, in a complex organisation and liaising with a wide number of stakeholders 
• Experience of improving business management processes 
• Experience of diary management for multiple people
• Experience using the Microsoft Office Suite 365 and the ability to pick up new software quickly without training.

Benefits

•  Up to 12% employer pension contribution.
• Annual personal development budget.
• Annual health and wellbeing personal allowance.
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities.
• Agile working, flexible hours, and supportive IT Kit.
• Shower facilities and bike lock area.
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme