Area Fundraising Manager Jobs

Communications & Marketing Coordinator

Purpose

To implement the annual communications and marketing plan

Responsible to

Associate Director of Programmes and Business Development

Responsible for

None

Working with

Colleagues within the Fundraising and Communications Department, the wider

organisation and external contacts as necessary

Location

Hybrid with frequent travel to London office

Post

Full time

Period

Permanent

Grade

3.X

Salary

GBP 37,687

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

About this role

The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.

Summary of Key Responsibilities

Key responsibilities include:

• Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
• Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
• Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
• Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
• All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.

Social Media and website

• Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
• Manage a calendar of social media and website activity
• Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
• Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
• Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
• Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
• Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
• Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
• Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.

Marketing

• Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
• Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
• Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
• Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
• Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
• Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
• Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.

Additional

• Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
• Contribute to the development of the fundraising and engagement strategy
• Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
• Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
• Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
• Identify ways of streamlining processes and improving ways of working within the charity
• Ensure individual compliance with RedR policies and processes
• Undertake other tasks as reasonably requested by the CEO and Associate Director

Specification

Essential

• Experience working in the charity sector
• Demonstrable experience covering a broad range of communication methods, such as:
  1. Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
  2. Building a case for support
  3. Using a Content Management System (CMS)
• Strong digital skills and an awareness of the importance of digital information in the sector.
• Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
• Experience maintaining websites and social media, including producing effective content
• Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
• Ability to research and identify communications opportunities
• Excellent attention to detail, especially in written work
• Ability to work well with a wide range of people from diverse backgrounds
• Up to date knowledge of key humanitarian or development issues and trends and
• commitment to the international disaster relief sector and RedR’s aims and objectives
• Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
• A commitment to the mission and values of RedR

Desirable

• Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
• Experience using MailChimp
• CIM certificate in Marketing
• A good understanding of Google Analytics
• Video editing experience
• Experience of working for an international NGO, preferably in the humanitarian or international development sector

What We Offer: Your Well-being, Our Priority

At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:

Well-being & benefits

• 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
• 5% employer pension contribution involving dependants
• 3 paid days annually to volunteer for causes you care about
• 5 days of paid study leave
• Employee Assistance Programme 
• Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
• Life assurance coverage equalling four times your salary.
• Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.

Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

As a Digital Marketing Coordinator, you'll not only be supporting and delivering our email marketing campaigns and assisting the management of our organic social media channels, but you will also support our paid digital campaigns. This role offers the chance to work with a talented team, drive innovative digital strategies, and make a significant impact on our online presence. If you're passionate about digital marketing and eager to grow in a collaborative and creative environment, this is the perfect opportunity for you!

The key areas of focus for the Digital Marketing Coordinator role are email marketing and organic social media management. 

Overall, the efforts of the Digital Marketing Coordinator will support our overarching objective of beating blood cancer by reaching those affected by blood cancer, helping the fundraising team in delivering consistent transformative income, attracting new supporters and consistently engaging and providing value to our supporters. This role is crucial in ensuring that our digital marketing strategies are effective and get us closer to the day where we beat blood cancer. 

To run the next rounds of our 2½-years old Grantmaking Training program, we are looking for a Philanthropic Programs Director to continue finding, training, and advising funders in setting up their grantmaking for maximum impact. In addition, you will provide strategic oversight and guidance to the funders in our five funding circles, collectively distributing $5-10 million annually.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

As Philanthropic Programs Director, you will lead and keep developing AIM's Impactful Grantmaking training program and oversee our five funding circles. Your primary responsibility will be outreach, program facilitation, and hands-on philanthropic advising for the twice-annual 9-week cohorts of funders giving over $1M annually.

This is a fairly senior position with high stakes, a lot of potential for development, and outstandingly high potential for impact, and thus best suited to an individual with at a minimum 3-5 years of experience and some deep prior expertise in the philanthropic sector.

You will work closely with the Philanthropic Programs Manager in a two-person program team. You will decide collaboratively at the start of your tenure how to divide and/or share responsibilities in the categories below, as well as how to take care of operations and ad hoc tasks and projects.

KEY RESPONSIBILITIES

Program Facilitation (~40%)

• Deliver program content in an engaging and accessible manner

• Develop weekly lesson plans and discussion topics for a 9-week program Zoom calls

• Conduct thought-provoking and productive 1:1 coaching sessions with participants for 30 minutes weekly throughout the program.

• Prepare for and run the weekly group calls going through topics covered in our foundation handbook

Outreach and Public-Facing Work (~30%)

• Conduct regular calls with philanthropists, advisors, and other philanthropic professionals to maintain a strong presence in the sector

• Serve as the initial point of contact for new funders interested in or referred to the program, effectively communicating its value without being overly sales-oriented

• Scope and test the best ways to find new prospective participants who would benefit from our program and cause a large amount of impact

• Ensure each cohort has a minimum of 5 participants contributing an average of $1M+ each annually

• Maintain visibility of the program in philanthropic circles through activities such as article writing and regular engagement on philanthropy listservs

• Represent the AIM Grantmaking program at a minimum of two conferences annually and at local philanthropic events in your area

Community Engagement (~15%)

• Foster relationships with our community of 30+ alumni and extended network of funders

• Provide strategic oversight and guidance to funding circle co-chairs, serving as a valuable resource and goal-setter

• Organise regular alumni catch-up calls for the entire community

• Collaborate on planning the grantmaker meetup component of annual AIM network in-person gatherings

Grantmaking (~0-10%)

• For the right candidate, there could be an opportunity to be personally responsible for regranting a sizable amount of money via our five funding circles across some of their five cause areas (global health & development, meta charity, mental health, animal welfare, and AIM seed network)

Program Operations Support (~10%)

• Contribute to iterative improvement of program content, adapting based on feedback, evaluation, and tailoring for the upcoming cohort composition

• Collaborate on revising the program handbook to better serve future cohorts and benefit the broader philanthropic sector

• Ensure the Philanthropic Programs Manager receives adequate management, support, and oversight to maintain program momentum

FUTURE GROWTH TRAJECTORIES

This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:

• Becoming an expert in understanding the philanthropic landscapes in different cause areas, from central funding bodies, key stakeholders and actors, to core methodologies and strategic issues in the space and its related communities

• Becoming adept at small group and individual-focused (U)HNWI teaching, coaching, and advising, acquiring experience working with a wide range of individuals with different backgrounds, interests, approaches, and cause areas

• Focusing on building out a strong philanthropic network to find program participants, being able to bridge and connect a wide range of individuals and organisations across interest areas and geographies and enabling them to strategically increase their impact

ABOUT YOU

We're seeking a versatile professional capable of delivering high-quality work across a diverse range of tasks in high-stakes contexts. The ideal candidate will bring existing expertise in some areas while demonstrating a willingness to learn and excel in less familiar domains. You should consider yourself a philanthropy generalist to some extent, with the ability to quickly adapt and improve in new areas of responsibility.

The ideal candidate is a people-oriented mid-level to senior-stage professional (3-5+ years of experience) with extensive knowledge of philanthropy and a deep alignment with AIM's vision for a thriving, collaborative, effectiveness-focused philanthropic sector.

Strong and even ideal candidates will meet many (but not necessarily all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested applicants.

A strong candidate is:

• A natural people person: Thrives on interpersonal interactions, both in-person and via digital platforms like Zoom. Naturally engages and excites conversation partners and knows when to speak and when to listen.

  • Ideal - prior experience in people-facing roles like advising, consulting, or management

• A passionate philanthropic change-maker: Prior experience with the philanthropic sector, dedicated to improving its impact, and finding fulfilment in helping funders achieve their desired goals. Keen to learn the specific features of multiple cause areas of grantmaking.

  • Ideal - prior experience in a relevant profession, such as (U)HNW advising, grantmaking, or research; prior experience with grantmaking in the evidence-based philanthropic landscape, such as in international development, the farmed animal welfare movement, and/or in the effective altruism community.

• A quick and flexible multi-context thinker: Capable of quick, agile thinking when faced with challenging questions, responding confidently and persuasively to inspire participant action. Able to consider multiple perspectives and navigate different worldviews. 

  • Ideal - prior experience interacting with key decision-makers in high-stakes contexts, either as a peer or in an advisory capacity. For example, this could be in a consulting, fundraising, or grantmaking capacity with HNWIs or C-level executives

• A skilled facilitator: Able to create and communicate content in engaging and effective ways. Notices when a participant is less engaged and bring them into the conversation, while able to smoothly direct conversations towards topics that are the most productive for the group and is confident interrupting people when needed.

  • Ideal - someone with experience in teaching, facilitation, or educating, particularly in semi-formal settings

• An altruistic team player: Enjoys collaborative project work and is adept at both giving and receiving constructive feedback. AIM and our programs and funding circles are all cooperative environments that place impartial impact above individual success.

  • Ideal - proven motivation to work in philanthropic, non-profit, or social domains, i.e., prior work or engagement with spaces aimed at improving the world

• Willingness to work in person from London (visa sponsorship and moving costs support provided)

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Grants Specialist - Job Description 

Location- UK & US

Salary Band UK - £51,050 

Salary Band US - $85,246 

All qualified candidates must submit a cover letter for consideration

About the Fund: 

The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world.  Dedicated to identifying and investing in the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources. 

As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff.  It envisions a people centric workplace characterized by compassion, empathy, and balance. Its values are respect, integrity, agility, sustainability, and inclusivity. As the organization adapts and changes, it looks to its values to root and guide itself. Values are woven into The Fund Theory of Change and used to guide its direction and make decisions. 

This is an exciting time at the Fund, having been undertaking a Strategic Review and being about to embark on an Operational Review to optimize our internal structures and systems to support the delivery of the Fund’s mission and strategic direction. 

 Your role:

The Grantmaking Operations team sits within the Fund’s Operations department and is primarily focused on ensuring that resources are reaching frontline activist organizations. The team seeks to hire a Grants Specialist who will report to the Managers of Grantmaking Operations and manage the Fund’s most complex grantmaking programs. 

 The successful candidate will join a high-performing, enthusiastic grants management team, a deeply committed global staff, and an organization constantly learning and adapting to global contexts.

 ESSENTIAL DUTIES OF THE POSITION:

 Grantmaking 

• Manage due diligence and enhanced grantmaking protocols for a highly complex and high-volume portfolio of grants spanning 50+ countries. 
  1. Inform the development and implementation of grantmaking plans, ensuring they are robust and responsive to changing contexts and needs.
  2. Research compliance and financial regulation for various country contexts as needed and flag potential areas of risk to the Manager of Grantmaking Policy and Models. 
  3. Identify and flag operational challenges that may have an impact on programmatic grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
  4. Coordinate with Program and Grantmaking Operations to ensure grants and grantee relationships are managed according to their risk level and operating context.
  5. Together with Program, Fundraising and Finance teams coordinate grant recommendation processes and timeline for grantmaking portfolios.
     • Prepare and organize applicant materials and prospective grantee documents for all LEF cohorts.
     • Manage incoming grant proposals and evaluate eligibility of prospective grantees in line with grantmaking due diligence protocols.
     • Serve as the primary point of contact for grantees, enhancing grantee relations and maintaining communication in multiple languages, including but not limited to English and French.
     • Coordinate translation of grant and program related materials in line with portfolio grantmaking, (i.e., ensuring all grant and program documents are tailored according to program initiatives and compliance needs)
     • Participate (and lead as needed) in regular check-ins, strategic meetings and retreats to help coordinate the workflow of grantmaking, shape grantmaking budgets and collaboration with external stakeholders.
     • Actively contribute to fundraising stages by integrating data-driven insights and compelling narratives in proposals and evaluation reports.

 Database and Systems Administration

• Contribute to the management of the Fund’s grants management system.
  1. Maintain accurate grant and grantee records – updating grant, organization and contact records daily, updating budget trackers periodically and ensuring OFAC compliance.
  2. Generate reports and dashboards for colleagues across departments, as needed.
  3. Code all grantmaking requests and budgeting information.
• Enhance the grants management system functionalities, including coding and back-end development for improved user experience and data integrity.
  1. Collaborate with Grantmaking Operations colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
  2. Contribute to the design and creation of the EOI and proposal forms in the grants management system.
  3. Facilitate the successful launch of newly implemented workflows and forms within the grants management system by identifying and assisting in the resolution of issues, ensuring optimal functionality and user experience.
  4. Support the design and implementation of grantee portals to facilitate efficient interactions and reporting.
  5. Collaborate with Grants Management colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.

 Project Coordination

• Lead on GM internal projects; brainstorming and implementing workflow solutions to team endeavors, ensuring cohesive and aligned project reporting and closing.
• Provide support to the Manager of Grantmaking Systems & Projects 
  1. Support engagement with all project stakeholders, gathering and integrating feedback to improve project management processes.
  2. Proactively identify risks associated with projects; recommending effective solutions to ensure successful implementation.
  3. Inform the scheduling and coordination of project activities, including meetings and deadlines, in coordination with Legal Empowerment Fund team.
  4. Document project outcomes and adaptations; ensuring learning is embedded in LEF grantmaking operations.

Your Team:

This position is part of the Fund’s Grantmaking Operations Team. The team is comprised of one Director, two Managers and four Specialists spread between the US and UK offices. This position will report to the Manager of Systems & Projects and will be based in the UK or US. 

You Have - Candidates should demonstrate the following range of skills, experience, and qualities:

• Three years of relevant work experience, e.g., managing workflows, projects, and processes + at least one year of complementary education or experience working in human rights, program, or fundraising 
• Demonstrated experience navigating legal and financial frameworks in the UK/US and working knowledge of international grantmaking funding trends and nuances.
• Strong project management skills, including software and people and process management.
• Initiative and strong sense of follow up, demonstrating the ability to keep track of multiple streams of cross-sectional work, and drive forward momentum.
• Diplomacy and the ability to manage sensitive data in a confidential and appropriate manner.
• Excellent organizational, problem-solving, and time management skills
• Exceptional and consistent attention to detail while managing complex tasks and/or large work portfolios in a fast-paced, complex environment. 
• Excellent written and verbal communica6tion skills with the ability to convey information accurately and listen effectively.
• Working knowledge of databases and proficiency in Microsoft Office Teams among other applications
• Strategic and analytical thinker; anticipates the impact of changes—small and large on workflows and process.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Fluent in English and strong working proficiency in French (written and verbal)

PREFERRED QUALIFICATIONS (I.E. NICE TO HAVE, BUT NOT CRITICAL)

• Experience in a non-profit environment; grants management experience at private or public foundation a plus.
• Experience in or demonstrated interest in human rights and/or social justice issues.
• Additional language proficiency, especially in French, Spanish, or Arabic.
• Familiarity with US and/or UK non-profit compliance requirements and best practices.
• Familiarity with grants management systems, especially Fluxx.

 The ideal candidate will also possess the following attributes:

• A constructive and solutions-oriented approach to problem solving.
• Works proactively to address molehills before they become mountains.
• Comfortable in a fast-moving, ever-changing environment.
• Enterprising, curious, and willing to take on new projects.
• Strong interpersonal skills and thrives in collaborative, diverse team settings.
• Customer service oriented; understands who we serve and considers the client(s) when managing change.

Care Navigator (Diabetes)

Salary: £27,527 - £30,831 per annum + 6% pension

Employment type: 12 months (possible extension)

Hours: 36 hours per week

Based at: Haringey GP Federation offices (or as assigned)

Closing date: 11 November 2024 at 12noon

Interviews: 15 November 2024

Job Reference: 2024006

The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service. 

As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.

The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.

Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.

We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector.  This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.

This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff. 

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

Company registration No: 06949568, Registered Charity No: 1131941

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.

Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024

The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.

Key areas of responsibility:

• Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
• Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
• Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
• Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
• Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.

About you:

• Educated to GCSE level or equivalent; English and Maths essential
• Experience of dealing with the public and diffusing difficult situations
• Excellent telephone manner and strong written correspondence skills
• Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
• Experience of using CRM Databases or similar software and capable user of Microsoft packages
• Accuracy in data entry and excellent attention to detail
• Proven organisational and communication skills
• Ability to evaluate and improve repetitive tasks and procedures
• Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Research Funding Officer (Research Impact)

Permanent

Salary: £28,000 - £30,000 per annum, plus benefits

Full time – 37.5 hours a week 

London N1

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.

Closing date: 5pm, Friday 8th November 2024

Interviews: w/c 25th November 2024

Preventing cancer, saving lives

Ready to play a pivotal role in advancing cutting-edge cancer prevention research? Join us as a Research Funding Officer (Research Impact) and support innovative global studies on how diet, nutrition, physical activity and body size influence cancer prevention and survival.

We are seeking a Research Funding Officer (Research Impact) to work mainly on our Research Grant Programme. As part of our Research Funding team, you will support high quality and innovative research on the effects of diet, nutrition, physical activity, and body size on cancer prevention and survival, managing an international portfolio of projects and working closely with leading researchers around the world.

In addition to the Research Grant programme, you will have the opportunity to contribute to other Research Funding activities such as our Academy programme and work closely with colleagues across the Science department and with other departments such as PR & Editorial and Fundraising.

The Research Funding Officer (Research Impact) will work mainly on the post award phase (e.g. active monitoring of funded projects, liaison with our grant holders, supporting our Academy programme initiative and evaluation of the impact of our funded research).

You will have experience working in a fast-paced research environment, whether in academia or research administration/management. Strong writing, communication, and presentation skills are essential for engaging a diverse range of audiences. Additionally, you should possess a solid understanding of statistical analysis. A Bachelor’s degree in Biological Sciences or Nutrition is required, while a Master’s degree is preferred but not essential. An interest in science communication and social media is also desirable.

Application Details:
If you are interested in this role/s and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. Please indicate in your covering letter which position you are applying for. 

You must have current right to work in the UK. 

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Liverpool and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Liverpool Team.

Reporting to the Family Support Manager and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Liverpool and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Leadership and Governance Officer (Maternity Cover)

Salary: £41,852 p.a. (Inc London Weighting)  

Hours of work: Full time/35 hours per week  

Contract: 12 months – Maternity Cover

Location: London Office/ Hybrid  

Job Profile 

The leadership and Governance Officer is a key role that enables CAFOD’s Leadership (the Executive Team) and Governance (the Board of trustees) teams to fulfil their remits well through sound administration, organisation, and relationship-building skills. 

The post sits at the centre of CAFOD and will have a broad overview of key issues affecting CAFOD’s work and the management mechanisms in place to address them.  The post holder will have proven experience in providing sound administrative and organisational support at a board/senior management level. This includes excellent communication and interpersonal skills with an ability to interact across different cultural settings. They will have experience in setting meeting agendas, following up on key actions and experience in forward planning with excellent project management skills to support the Board of Trustees. 

The post holder will ensure: 

• That the governance of meetings and functions in CAFOD (Board of Trustees and relevant committees) are well planned, effective and documented transparently. 

• That governance reporting requirements are fulfilled to a high quality and in a timely fashion. This includes minute-taking, serious incident reporting and follow-up actions. 

• That they keep abreast of changes in the governance environment and ensure CAFOD is following charity commission regulations appropriately, engaging with relevant Directors accordingly. 

• That key stakeholders receive a high-quality service from the small Directorate team. This includes CAFOD colleagues and supporters, Trustees, Catholic Church officials and members of the public. 

The role is part of the Governance Team, which has a broad, cross-organisational remit, working closely with CAFOD’s Directors.  

The post holder will also manage the Leadership and Governance Assistant who provides direct support to CAFOD’s Executive Director and Executive Team. Line management of this post holder is provided by the Executive Director.

Key Responsibilities 

Ensuring effective Governance (60%) 

• Acting as Secretary to the Trustees and Committees, ensuring that the annual meeting cycle (Governance Calendar) is followed, records of meetings are kept and that external submissions (e.g. the annual report, serious incidents, and other reporting) take place in a timely manner. 

• Ensuring Trustee and Trustee committee meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including guidance for Chair, minuting, follow-up, action tracking, etc) and that follow up actions are monitored and undertaken.

• Liaise with Trustees on governance matters, including due diligence requests, and events, planning a schedule of Trustee travel to international programmes. 

• Overseeing the recruitment and induction of trustees to CAFOD’s Board and coordinating their on-going training and development in conjunction with the Governance Lead Trustee. 

• Manage the policy review processes and document management with support from the Leadership and Governance Assistant. 

• Ensuring relevant policies come to the Board of Trustees for review in line with the schedule of reporting as outlined in the Governance Calendar. The meeting calendar dates are reviewed on an annual basis in October (so next review is October 2025). 

• To be responsible for CAFOD Trustee’s Annual Report being produced in a timely and accurate way, commissioning a consultant. 

• Liaising with the Executive Members regarding governance matters ensuring that they are able to provide relevant and accessible information in a timely manner. 

• Assist with the communication of CAFOD’s governance work with key donors, supporters and other stakeholders. 

• Working with the Governance Lead Trustee to implement any necessary improvements in CAFOD’s governance mechanisms.   

Ensuring the effective running of the Executive Team (25%)  

• Providing strategic guidance on governance issues and support to CAFOD’s Trustees and Leadership Team. 

• Managing the Governance and Leadership assistant to ensure that Executive Team meetings are well-planned (dates, papers, agendas, attendance, etc.) and well-run (including minuting, follow-up, action tracking, etc.). 

• Having a broad oversight of all critical projects and support the team to deliver its objectives on time and to budget. 

• Brief the Executive Team on matters arising as needed especially governance. 

• Process organisational grants and memberships. 

• Alongside the Governance and Leadership Assistant, maintain an overview of CAFOD’s key contacts and relationships with the Catholic Church 

Support to the Director (15%) 

• Working closely with the Executive Director in planning trustee board meetings, following up on necessary actions and ensuring that papers and other necessary information are well produced, accurate and timely. 

• When the Governance and Leadership assistant is absent, to manage the diary of the Executive Director. This includes broad insights to plan effective use of their time, including sufficient time to follow up on actions and to prepare for internal and external commitments. 

• Provide support on Budget monitoring for the team with input from the Executive Director and L&G assistant. 

• When required monitoring the ED inbox, ensuring that requests are followed up and that communications are drafted and signed off, as necessary. 

• Forward planning and ensure coordination of travel. 

• Prepare briefings and presentations for the ED when required. 

People Management 

Lead, manage, develop and support the Leadership and Governance Assistant by championing CAFOD’s purpose and values through building strong and safe working relationships, setting SMART objectives and conducting performance reviews, and nurturing staff career development.  Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.    

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities. 

Person specification 

Understanding our context – awareness of and sympathy with CAFOD as an agency of the Catholic Bishops Conference and a commitment to international development. 

Working together – a team player who is able to get the best out of others; communicating well across cultures and levels; seeking to understand where and how problems arise and finding solutions. 

Resources – careful stewardship towards resources, always cognisant of CAFOD as a Charity; ability to prioritise and use my (and others’) time well and respectfully. 

Results – seeking feedback and continuous improvement; awareness of own development needs and taking responsibility to act on them. 

Job specific competencies 

• Experience in setting meeting agendas to make the best use of time and achieve objectives, follow up and results. 

• Experience of forward planning and ability to take a project management approach: bringing in the right people and using their contributions well. 

• Good understanding of charity governance requirements 

• Communication and interpersonal skills that enable the person to interact across different cultural settings. 

• The ability to process complex information and compose accurate minutes. 

• Collating the necessary paperwork for Trustees whilst exercising meticulous attention to detail 

• Ability to manage and organize a complex work pattern, managing competing priorities and dealing with senior-level stakeholders. 

• Ability to work with discretion and confidentiality. 

Desirable 

• Experience of working with/in a catholic church/NGO setting. 

• Being able to work in Spanish, French or Portuguese. 

• Experience in line managing others. 

• Experience in managing budgets. 

• Trustee experience.   

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds. 

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,500 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

About the role

• The post holder will be responsible for developing and delivering a workforce development plan to grow and maintain a workforce to enable an all year-round multi-sport offer in our priority places.
• The post holder will be responsible for leading the design, development and delivery of the StreetGames Workforce Development offer for the network of over 400 locally trusted organisations (LTOs) in London & the Southeast.
• The post holder will work with LTOs in the StreetGames network to enable them able to access workforce development opportunities that helps them to build capability and capacity, so they are better able to utilise the power of sport to transform young lives & underserved communities – which is core to the StreetGames mission and collective End Game.
• The post holder will work together with the StreetGames training academy and the network support teams to ensure that all LTOs in the network can access the StreetGames core offer appropriate to their workforce needs.
• The post holder will be supported by and work closely with the Development Director of London & Southeast, the Sport 4 Good Development Manager, National Training Academy and the wider StreetGames team.
• The post holder will adopt a ‘learning approach’ and regularly gather, and share, learning and good practice with LTOs and other strategic stakeholders from across the region. The post holder will require a blend of interpersonal skills, youth work, workforce development and sport specific knowledge.
• The post holder will showcase and demonstrate the positive impact that the StreetGames Training Academy & Workforce Development programmes will have on the network of locally trusted organisations to cement our reputation as an action-taking & doing national charity.
• The post holder will work with other regional leads and the central team to review, evolve, innovate and create our training academy offer to ensure it grows and develops so we can continue to meet the needs of our network & our young people in and out of our main priority places.
• The post holder will be required to engage and support LTOs through a range of approaches, including digital engagements and face-to-face meetings.
• The post holder will work with the fundraising and sustainability lead to review potential pipelines for more investment to deliver more training and workforce development opportunities across the region.
• The post holder will prioritise workforce development in our main priority places (Brent, Tower Hamlets, Barking, Lambeth, Haringey, Thanet) but also make sure organisations from elsewhere can still access a quality training and workforce offer to help them support young people through Doorstep Sport delivery.

A full description of the role responsibilities and desired experience, knowledge & skills can be found in the attached job pack.

Benefits

• Hybrid working
• Great work-life balance
• Access to free counselling and support services Enhanced family friendly benefits
• Company socials Eye care allowance Cycle scheme
• Pension scheme of up to 8% employer contributions 25 days annual leave plus bank holidays
• 2 Volunteering days per year

The vacancy

We are seeking to appoint one lay member to replace Claire Minchington who comes to the end of her tenure on 31 March 2025

About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct.  For more information about us please visit our website: optical. org

About the Council
The role of Council is to lead on the GOC’s mission to protect the public by upholding high standards in the optical professions.  The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians).  At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales.  One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary. 

The successful candidate will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions. They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders. 

Remuneration and time commitment

Council members are remunerated in accordance with our member fees policy (£13,962 per annum plus reasonable travel and subsistence expenses) which is linked in the candidate pack.  The member fee includes time for reading and preparation.

The appointed member will be expected to commit approximately 2-3 days per month.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices at 10 Old Bailey, London, EC4M 7NG. There are occasional online catch-up meetings - these are currently scheduled on a Tuesday evening every 6-8 weeks, from 5.30pm – 6.30pm.

APPLICATION DEADLINE:  midnight on Sunday 17 November 2024.

Online interviews will be held on between Monday 27 – Thursday 30 January 2024.

We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.

If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours. 

Are you a data expert ready to shape the future of data and insight in a leading charity dedicated to making a real difference?

We are looking for an experienced and dedicated leader to join the Motor Neurone Disease (MND) Association as Interim Head of Data & Insight for a 9-month fixed-term contract. You'll lead a talented team that provides vital data management, reporting, impact analysis and compliance to support the entire organisation.

In this role, you will ensure the use of data and insight is maximised to help achieve the Association's objectives. You'll lead, motivate and develop the Data and Insight team, guiding them to deliver high-quality support across the organisation, while ensuring that all activities are in line with the latest data protection regulations.

Working closely with stakeholders across the business, you'll identify key priorities and oversee the team's workload to meet deadlines. Your role will also involve maintaining and improving data quality standards and ensuring compliance with legislation including General Data Protection Regulation (GDPR).

You will play a key role in contributing to projects and initiatives by advising on the impact and resource requirements related to data. As part of the Technology leadership team, you will also help shape the Association's wider Digital, Data, and Technology strategy.

The Data & Insight team includes the Data Manager, Data Selection Manager, Business Intelligence Analyst, and several data support roles. Together, you'll ensure the Association continues to make informed decisions backed by reliable data.

This is a fantastic opportunity to join a meaningful organisation and lead a crucial function at the heart of our work.

If you're a strong leader with a passion for data and want to make a difference, we'd love to hear from you.

What are we looking for?

An experienced data professional with experience of working with a range of stakeholders. Your ability to lead and develop a team will be key, as well as your ability to collaborate with colleagues across the organisation. You'll be comfortable explaining technical concepts to non-technical staff and be skilled at building relationships at all levels.

You will have a strong background in managing large CRM or Care systems, ideally within a charity or fundraising environment. You'll have a deep understanding of data protection and regulatory requirements, with the ability to address complex compliance issues and implement solutions.

Strong skills in data analysis and management are essential, particularly using tools like Excel, FastStats, and SQL. You'll also have a solid grasp of mathematical and statistical concepts to support campaign and database analysis.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

This is a part-time position offering flexible hours (21 hours per week) to attract the best candidate. Reporting directly to the Board of Trustees, you will provide strategic and operational leadership to our dedicated team. Your key responsibilities will include:

• Deliver our Strategic plan: Collaborate with the Board and staff  to  implement  our compelling strategic vision for the project, ensuring alignment with our vision, mission and operational objectives.
• Financial Sustainability: Spearhead fundraising initiatives, secure diverse funding streams, and manage budgets effectively to ensure the charity’s  long-term financial health. This will include a strong focus on grants, bid  writing and cultivating relationships with funding partners.
• Operational Excellence: Oversee the effective delivery of all programmes and projects, ensuring high-quality standards and compliance with relevant statutory requirements, policies and procedures.
• Team Leadership: Foster a positive and supportive work environment that empowers staff, promotes professional development, and encourages creativity and innovation.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, community partners, parents, families, funders, and the public, effectively communicating the charity’s  impact.

About You:

The ideal candidate will possess a unique blend of leadership skills, experience, and a genuine commitment to our mission. Essential criteria include:

• Proven Leadership: Minimum 2 years of experience in a senior leadership role, ideally within the charity sector, demonstrating successful organisational management, strategic planning, board  and team leadership.
• Financial Acumen: Extensive experience in financial planning, budgeting, bid writing  and securing funding for charitable organisations, with a proven track record in results and diversifying income streams.
• Collaborative Approach: Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships, inspire teams, and work effectively with diverse stakeholders.
• Passion for Impact: A deep understanding of the challenges facing vulnerable young people and families, coupled with a genuine desire to make a tangible difference in their lives.

Relevant Qualification: A degree-level qualification (or equivalent) in a business/management related subject or a relevant professional qualification