Analyst Jobs

Job Description ​​and Person Specification

Job title: Senior Business Analyst (Food Industry Sourcing)

Reporting to: SauceAI Project Manager

Location: Hybrid, London or Sheffield

Contract type: 9 Months FTC, with opportunity to extend  

Hours per week: 35

Salary & Grade: £54,557- £57,429

Our Vision: A UK where “No good food goes to waste”. 

FareShare is a national network of 18 independent UK charitable food redistributors.  Together, we provide good quality surplus food from right across the food industry to approximately 8,500 frontline charities and community groups, liberating over £150M in funds they would otherwise need to spend on food for the vital work they do to strengthen their communities.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to strengthening communities through the convening power of food, come and join us!

The role 

We (with partners) have recently secured funding to help build an AI-enabled surplus supply chain platform for the food system. Our target outcome for this work is to access new sources of Work in Progress (WIP) surplus food from within major manufacturing companies.  To do this, we need to create and surface data about the demand for these products across our charity base and from innovative manufacturing projects we run, including the Coronation Food Project.

This role involves extensive travel across the UK (40-50% of your working week on average, built around a workplan you will help to develop), learning about the needs and practices of a large range of our recipient charities and getting under the skin of the work we are doing to create meals from surplus ingredients.  It is a crucial role in our work to increase the rescue of surplus edible food and provide it to organisations who use it to strengthen their communities.

Through this role, you will also serve as a source of supply chain expertise to the wider organisation, helping to ensure we are embedding key learnings and improving our own internal practices in parallel to this project.

Main areas of responsibility

• Identify & surface FareShare demand for work-in-progress (WIP) surplus from partner manufacturers
• Support innovation team in identifying candidate recipes and supplementary partnerships required to create a new supply of meals made from surplus liberated by the project
• Identify and document FareShare food acceptance criteria across all eligible product types
• Identify and support redesign of impacted processes to allow project to fit into FareShare operations with minimal disruption
• Train in new processes ahead of project trials
• Consider in all cases how to maximise incremental food supply from the project
• Support integration planning to hit project milestones

Person Specification 

 Essential Criteria 

• Minimum 5 years business analysis experience in a food manufacturing business, including support for complex technology projects
• Patient and supportive interviewing style and peer training skills with demonstrable results in prior projects
• Small business, start up or other innovation experience creating data sets from analogue sources and improving them over time through interaction with users, process design, and digital tools
• Able to work responsibly and accurately in a largely remote and independent role

 Desirable Criteria 

• Experience in business process design
• Experience working with Material Requirements Planning and ERP systems
• Experience working with SalesForce and Microsoft Dynamics
• Experience in leading UAT processes and supporting end-user testers
• Experience in project and change management and understanding of key principles in both areas

Competencies and behaviours 

• An understanding of and commitment to FareShare’s mission. 
• A commitment to Equal Opportunities. 
• Flexibility and collaborative style of working across FareShare and with all our stakeholders.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London office based, with very flexible working from home arrangements in line with Crisis’ Hybrid Working Policy.   

About the role

As a Dynamics 365 Developer/Analyst you will play a key role in shaping and improving Crisis’ digital systems, ensuring our services run smoothly and effectively. Working closely with teams across the organisation, you’ll take ideas and user needs and turn them into meaningful, practical solutions.

In this role, you’ll work to regular release cycles, helping to design, develop, and test system updates before they go live, ensuring everything is robust and reliable. Your work will directly support frontline staff, giving them the tools, they need to make a difference every day to end homelessness.

You will have the freedom to help shape the wider Dynamics 365 strategy, contributing to a variety of impactful projects. This includes developing and enhancing core systems such as the Asset Management System, Incident Management System, and the Crisis at Christmas system, which functions as a hotel management platform during our annual Crisis at Christmas event. You’ll also play a role in transformational projects, such as the Supporter CRM replacement, ensuring our technology evolves to better support our mission.

You will have the freedom to help shape the wider Dynamics strategy inputting and further enhancing the Crisis at Christmas systems, as well as inputting into transformational projects such as the Supporter CRM replacement, which is also going to be a Dynamics build.   

About you  

To be successful in this role you will need to have excellent Dynamics 365 skills. Ideally certified as a Functional Consultant (sales and service) or with a demonstrable track record in implementing solutions in Dynamics, you’ll be well versed in working with end users and translating their requirements into technical solutions. You’ll have a passion for the Power Platform and have a broad understanding of how that relates to the wider Microsoft stack.   

You’ll be equally as comfortable in eliciting requirements and supporting end users as you are building technical solutions in the Power Platform.   

You may have experience in, Dynamics Developer, Dynamics Consultant, Power Platform Consultant

 Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Flexible working around the core hours 10am-4pm 

• Wellbeing Leave to be used flexibly. 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February 2025 at 23:55

Interview process: Competency-based interview + technical task assessing ability to deliver usable solutions.

Interviews will take place w/c 3 March 2025

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Age UK's Digital & Technology division is recruiting for a Service Desk Team Leader to join our customer-centric team.

This is an exciting time for the Service Desk as it is working to deliver a service improvement roadmap aligned to the Service Desk Institute's global best practice standards.

You will lead a team of Service Desk Analysts, with responsibility for tasks related to operational performance and people management. You'll work with the Senior Service Desk Analyst to develop and grow the team's technical skills.

The team will provide first touch support for all of Age UK's technical Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.

This is a great opportunity for an experienced Service Desk Team Leader to use your innovation to add to a Knowledgebase to help ensure team resiliency wherever possible.

This fulfilling role is offered on a hybrid contract with circa 4 days a week being worked on site at our London office. There will be a requirement to cover the Service Desk between the opening hours of 8am-7pm as agreed on a rota-basis.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Significant experience of operational management of a medium sized remote team on a busy Service Desk. (A, I)
Significant people management experience (A, I)
Significant experience of working with and managing Incident Management and Request Fulfilment processes (I, P)
Significant experience of working with an ITSM platform (A, I)
Significant experience of working with a Telephony platform (A, I)
Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service (A, I)

Skills and Knowledge
Good understanding of effective Office 365 administration support (A, I)
Good understanding of effective Windows 10 troubleshooting support (A, I)
Good understanding of effective Active Directory/Azure Active Directory support (A, I)
Good understanding of Intune support (A, I)
Excellent communication skills, both written and verbal (A, I, P)

Personal attributes
Passionate about providing a brilliant User Experience (I, P)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information
This role is hybrid between home-based and your designated office(s) with 4 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Policy Analyst – Private Sector

Contract: Permanent, Full-time

Location: The role will be based in a WaterAid Office in either United Kingdom, United States, Sweden or Ghana.  All locations are subject to right-to-work eligibility in the respective countries. Hybrid working options are available and can be discussed at the interview.

For the UK Location, we offer a minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary: Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below for some of the countries:

• London, UK: GBP 45,851- 51,583 per annum with excellent benefits
• USA: USD 65,000 - 87,500 per annum with excellent benefits
• Sweden: SEK 47,000 – 50,000 per month with excellent benefits  
• Ghana: GHS 182,753 – 286,864 per annum with excellent benefits

About WaterAid:

Want to use your skills driving companies and other private sector players to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Policy Analyst - Private Sector to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The WaterAid's Private Sector Policy and Advocacy team where we are working to change company practices while capturing private sector know-how and innovation to ensure everyone everyone has access to clean water, decent toilets and good hygiene. The private sector policy and advocacy team works closely with WaterAid's partnerships and programmes team to drive change through 3 areas: leveraging private finance, bringing about greater water security through integration of WASH in corporate practice, and engaging private sector actors to help extend and ensure sustainability of water and sanitation services.

About the Role:

As a critical thought leader, communicator, and connector, the Policy Analyst - Private Sector will be a critical resource for WaterAid to advance the private sector’s contribution to WASH, working closely with other colleagues across the organisation, and developing informed WaterAid positions and advocacy on the key areas through which WaterAid can work to influence the behaviours and actions of these critical actors in the achievement of water security and WASH services.

In this role, you will support the development of a coherent and evidence-based narrative on the private sector’s contribution to improving water security and WASH outcomes with an emphasis on their role in the delivery of WASH services and impacts on water resources.

You’ll also:

• Understand and document the the best models of WASH service delivery where the private sector has played a key role.
• Support the development of frameworks for integrating WASH into the most salient corporate sustainability mechanisms (both social and environmental), building on existing work completed at WaterAid and facilitating their adoption.
• Lead the work of documenting and developing case studies of positive private sector actions across the federation working closely with colleagues working on private sector projects or approaches.
• Develop a strong project management system for tracking progress and support delivery of all centrally managed WaterAid private sector initiatives, working closely with leads.
• Work with colleagues to conduct analyses of policies that enable the uptake and implementation of the most impactful private sector actions, across service providers to impactors and financiers, for WASH.
• Lead work with Communications and Media teams to disseminate research through media and social media channels and internal communications working with colleagues in program support and knowledge team.
• Coordinate, support and accompany technical and policy leads to represent WaterAid at key meetings, and act as lead when they are not available.
• Coordinate and directly build  a strong network of key players – both within the WASH sector and in broader private sector and development communities – to increase influence and position WaterAid as a leading organisation in terms of leveraging core strengths of the private sector for WASH outcomes.
• Travel as necessary to regions and Country Programmes, as well as to relevant international events and conferences. 

Requirements

To be successful, you’ll need: 

• Very strong project management skills with the ability to work and communicate effectively with and across key internal stakeholders across different geographies, in establishing the necessary evidence, policy positions and research gaps.
• Knowledge and experience working with  private sector actors (with an emphasis on service providers) and understanding how they can provide solutions for improved WASH outcomes, including the key enabling factors necessary.
• Knowledge, interest, and experience in working in and developing frameworks related to corporate sustainability (both environmental and social) that impact on WASH outcomes,
• Excellent verbal and written skills in English with proven experience of authoring high-impact policy briefs

Although not essential, we also prefer you to have:

• Masters’ degree, or post-graduate qualifications and research experience in a relevant water related or development field AND/OR significant experience in private sector delivery of WASH Services
• Functional fluency in French, Spanish or Portuguese
• Excellent communication and presentation skills
• Strong IT skills in Microsoft Word, Excel, Outlook, and PowerPoint

View the full job description here

Closing date: Applications will close at 23:59 on 23rd February 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.  All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. 

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

You will deliver reporting and analysis to help teams understand what is happening, show trends and dig into changes. You will work with stakeholders to understand their requirements, help build the optimal solution whether that be analysis in Excel or an automated Power BI dashboard and, crucially help them understand what changes they need to make based on the insight.

The ideal candidate will have an inquisitive mind and a drive to help people to use data to make decisions. You’ll have a passion for interrogating data, asking for help when you need to know more, and transforming data into meaningful insight. 
You will be confident in challenging perceptions where appropriate, focussing on what the data shows. Your analytical, technical and strong communication skills with enable you to collaborate with a range of teams, and together increase income and impact. 

Join our Finance Team as a Finance Analyst, you will play a pivotal role in supporting the financial health and sustainability of the Charity by providing insightful analysis on financial data, by developing intuitive reporting and contributing to the Charity’s data governance. Your ability to understand how underlying non-financial data impacts the Charity’s finances will be critical.

Role requirements:

• Developing and maintaining financial models to gain insight and understanding as to the Charity’s financial performance and future.
• Provide expert financial insights to support strategy development, ensuring balance between operational need and financial stability.
• Develop intuitive financial reporting to assist both finance and non-finance staff in understanding results and drivers.
• Develop key performance indicators (KPIs) and metrics to monitor financial and operational performance.
• Produce required information to support decision making within the Finance department.
• Work across the organisation to create and advance data governance principles.
• Demonstrate proficiency across financial systems including identifying areas for improvement in use of existing platforms.
• Work closely with stakeholders across the Charity to gain an understanding of the underlying financial drivers for the Charity’s operations.
• Support the Management Accountant to help prepare and deliver accurate, timely management information and financial reports to support strategic decision-making and operational performance monitoring.
• To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

• Do you love designing and delivering targeted process reviews?

• Are you passionate about continuous improvement and releasing people to flourish in their roles?

• Would you like to use your skills to make a global impact?

BMS World Mission is looking for a temporary Business Process Analyst to join our small, fast-paced Operations team in providing the organisation with excellent cross organisational services. In this role, you will support the Director of Finance & Operations and Executive Director Team in providing end-to-end support in remodelling and restructuring particular processes and systems within the organisation.

About you: The successful candidate will be a flexible team player with strong analytical and problem-solving skills and excellent communication and interpersonal skills. You will have proven experience as a Business Analyst, preferably within the charity sector.

About us: BMS World Mission is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

Why this role matters: This role is a strategic appointment, enabling the charity to steward its resources in the best way.

If you are a hard-working and collaborative individual who wants to use your skills to make a global impact, we would love to hear from you.

Senior Fundraising Data Analyst

£43,990 - £49,143 pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

As a Senior Fundraising Data Analyst, you will play a leading role in supporting the charity’s fundraising growth objectives through data analysis, reporting, and insight generation. 

You will work closely with teams across Fundraising to develop and execute growth strategies based on data and insight; build and interrogate reporting dashboards, manage data requests, and directly support fundraising colleagues to optimise campaign activity by reaching new and existing audiences with relevant content and asks through a multi-channel supporter segmentation approach. Your expertise in data analysis and reporting tools will be crucial for driving insights that improve our fundraising and impact strategies.

You are analytically rigorous, able to understand the opportunities data and insight offer and will have a consistent track record of delivering actionable analytics projects in a business partnering capacity. You’ll believe in the power of data and insights as levers for affecting positive change.

You will work at the heart of Comic Relief’s operations, supporting the organisation work towards a Just World Free from Poverty.

Key responsibilities:

Business partnering with Fundraising teams, identify opportunities for our data to enable the achievement of FR strategic goals. For example, supporting on Fundraising strategy and fundraising campaign development through the provision of Lifetime Value analysis, propensity to give modelling, econometric modelling and / or regression analysis, recency, frequency, value analysis and the appending of third-party data sources to enrich our data set and better understand our donors and prospects.

Analyse large datasets to identify trends, insights, and opportunities to optimise fundraising campaigns and strategies.

Creation and maintenance of dashboards using Power BI to present actionable insights.

Provide analysis and reporting to support live events, campaign performance, and strategic decision-making. Delivering to and enhancing briefs provided by client teams, ensuring that accurate and timely insights are available for Fundraising teams.

Track performance metrics during events and provide immediate feedback and recommendations for optimization where appropriate.

Support the Fundraising team with data-driven audience segmentation in Salesforce Marketing Cloud or through Comic Relief’s Azure Data Lake

Data Tools and Architecture:

Support the development of the charity’s Azure-based data models, ensuring data consistency across platforms through providing and feedback on and identifying future developments needed.

Collaborate with other teams to optimize data flows, improve reporting systems, and ensure the effective use of data across the organization.

Leverage SQL, Kusto (KQL), and Salesforce Non-Profit Cloud and Marketing Cloud to extract, analyse, and manipulate data from various sources.

Utilise Power BI to build and maintain dashboards that provide clear and actionable insights.

Support for Fundraising will include being hands-on with Salesforce Non-Profit Cloud and Marketing Cloud. 

Stakeholder Collaboration:

Business partner with fundraising teams to identify data requirements and ensure alignment with strategic objectives.

Communicate complex data findings in a clear and actionable manner to non-technical stakeholders.

Provide thought leadership within the organisation relating to the use of data to derive insights.

Person specification

Essential criteria

Experience of working with data from a large scale, sophisticated consumer fundraising programme, specifically digital first programmes, or an equivalent Business to Consumer (B2C) scheme with Customer Relationship Management at its heart.

Proven experience as a Data Analyst or Senior Data Analyst, with a strong background in SQL and Python.

Proficiency in Power BI for dashboard creation and reporting.

Strong problem-solving skills with the ability to analyse and present complex data in a clear and actionable format.

Strong communication and stakeholder management skills, with the ability to interact effectively with technical and non-technical stakeholders.

Understanding of best practices in data governance and data management.

Hands-on experience with Salesforce Non-Profit Cloud and Marketing Cloud for data analysis and campaign tracking.

Experience of Data Analysis to support Fundraising.

Desirable criteria 

Experience with Kusto (KQL) would be a significant benefit.

Extensive experience with data modelling and architecting.

Working with data management tools such as Aperture Data Studio.

Experience of working with data related to broadcast fundraising.

Experience working in an AWS environment and Google Analytics

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 12:00pm, 10th Feb 2025 GMT

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London.

Your new companyA great opportunity has arisen for a leading housing association based in Central London. This is a permanent opportunity as a Finance Systems Analyst within a medium-sized systems team.
Your new roleAs a Finance Systems Analyst, you will be the first point of contact for issue resolution and queries connected with all finance IT systems. You will resolve issues and collaborate with cross-functional teams to escalate and document more complex cases, contributing to overall team success. Your responsibilities will include:

• Ensuring stakeholder change requests are properly actioned, adhering to the chart of account design framework.
• Acting as the system custodian, ensuring the completeness and integrity of the finance IT system.
• Assisting in the development of finance systems controls to ensure they are robust and efficient.
• Maintaining, creating, or updating the approval chains/workflow within the D365 purchase order system, ensuring that approvers are set up in line with financial regulations.
• Updating procedure manuals for all finance systems and supporting the training of staff on all finance systems, including new configurations of existing systems.
• Proactively helping users utilise system functionality.
• Documenting and tracking user queries and resolutions for future reference, helping to maintain a knowledge base for the team.

What you'll need to succeedTo be successful in this role, you will need:

• Demonstrable experience of working with a finance IT system; specifically, a D365 accounting system, as well as P2P systems experience.
• Hold or studying for a CCAB recognised accounting qualification with supporting CPD.
• Strong problem-solving skills and the ability to resolve routine issues efficiently.
• Excellent collaboration skills to work effectively with cross-functional teams.
• Attention to detail to ensure stakeholder change requests adhere to the chart of account design framework.
• Experience of maintaining the integrity of finance IT systems and developing robust controls.
• Proficiency in managing approval chains/workflows within the D365 purchase order system.
• Ability to update procedure manuals and train staff on finance systems.
• Strong documentation skills to track user queries and maintain a knowledge base.

What you'll get in return

• Contributory pension scheme - up to 10.8%.
• 25 days of annual leave plus bank holidays and Christmas closure.
• Cycle 2 work
• Healthcare cash plan scheme.
• Interest-free season ticket loan.
• Enhanced maternity and paternity pay.
• + more.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A great opportunity has arisen for a leading housing association based in Central London. This is a permanent opportunity as a Finance Systems Analyst within a medium-sized systems team.
Your new role
As a Finance Systems Analyst, you will be the first point of contact for issue resolution and queries connected with all finance IT systems. You will resolve issues and collaborate with cross-functional teams to escalate and document more complex cases, contributing to overall team success. Your responsibilities will include:

• Ensuring stakeholder change requests are properly actioned, adhering to the chart of account design framework.
• Acting as the system custodian, ensuring the completeness and integrity of the finance IT system.
• Assisting in the development of finance systems controls to ensure they are robust and efficient.
• Maintaining, creating, or updating the approval chains/workflow within the D365 purchase order system, ensuring that approvers are set up in line with financial regulations.
• Updating procedure manuals for all finance systems and supporting the training of staff on all finance systems, including new configurations of existing systems.
• Proactively helping users utilise system functionality.
• Documenting and tracking user queries and resolutions for future reference, helping to maintain a knowledge base for the team.

What you'll need to succeed
To be successful in this role, you will need:

• Demonstrable experience of working with a finance IT system; specifically, a D365 accounting system, as well as P2P systems experience.
• Hold or studying for a CCAB recognised accounting qualification with supporting CPD.
• Strong problem-solving skills and the ability to resolve routine issues efficiently.
• Excellent collaboration skills to work effectively with cross-functional teams.
• Attention to detail to ensure stakeholder change requests adhere to the chart of account design framework.
• Experience of maintaining the integrity of finance IT systems and developing robust controls.
• Proficiency in managing approval chains/workflows within the D365 purchase order system.
• Ability to update procedure manuals and train staff on finance systems.
• Strong documentation skills to track user queries and maintain a knowledge base.

What you'll get in return

• Contributory pension scheme - up to 10.8%.
• 25 days of annual leave plus bank holidays and Christmas closure.
• Cycle2work
• Healthcare cash plan scheme.
• Interest-free season ticket loan.
• Enhanced maternity and paternity pay.
• + more.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Senior Financial Modelling Analyst | £60,000 - £68,890 | 12-month FTC | Fully Remote

For the UKs largest not-for-profit social enterprise, we are recruiting a Senior Financial Modelling / Planning Analyst for a 12-month FTC. This role will be key, in developing, implementing, and reviewing complex commercial bids and acquisitions and modelling long-term contracts. This role will review and support other work, and will implement modelling best practice and due diligence, advising leaders on value drivers to inform the bidding strategy and financial outlook. Partnering closely with Commercial and Operations, this role will suit someone with a strong data analytics and commercial financial modelling background who has the ability to analyse data, identify trends and engage and influence a range of stakeholders consistently.

Main Duties:

• Deliver financial and commercial due diligence, analytics, and complex modelling, focusing on competitive tenders / auctions, mergers, acquisitions, disposals, subcontractor and direct awards
• Embed strong financial controls and policies around modelling review and sign-off governance
• Implement best practice in modelling across the group, support and train other staff with technical processes, modelling, and contract award processes
• Present, and summarise complex models, risks and opportunities to senior management
• Forge strong relationships across Finance, Operations and Commercial Bid Teams
• Support in long-term budgeting and forecasting processes
• Utilise modelling standards such as FAST, F1F9, Mazard, Smart, ICAEW Modelling Code, Operis, or BPM.
• Support the Senior Financial Planning Analyst and business leaders in developing and implementing strategy

Person Specification:

• Finance background or relevant degree, or FMVA, BIDA Financial Modeller / Data Analyst
• Familiarity with modelling standards such as FAST, F1F9, Mazard, Smart, ICAEW Modelling Code, Operis, or BPM.
• Experience in commercial bids, deals, or transactions
• Financial modelling and due diligence experience either at degree level or from within professional services
• Experience with financial modelling of large-scale contracts, pricing schedules, and business cases
• Experience of medium and long-term financial planning, costing and option / investment appraisals
• FP&A, budgeting, and forecasting experience
• Advanced Excel, ideally VBA

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Do you have experience working in a 1st line support role with exceptional customer service skills? Looking for an opportunity to support users at one of the UK’s largest charities?

If so, you could be the Service Desk Analyst we need!

About the role

As a Service Desk Analyst at British Heart Foundation (BHF), you’ll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users.

You’ll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you’ll ensure that the knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved.

With a high percentage of customers being in the Retail directorate, you’ll be required to participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week – staggered in accordance with the support rota.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office. 
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, approximately 2-3 days a week. Working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day).
 
The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6.
 
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

With excellent customer service and communication skills, you’ll have extensive experience working on a busy service desk and will have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience. 

You’ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction.

Good knowledge of Windows OS (Win 10 and above), you’ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You’ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.).

With good knowledge of ticket and case management techniques, managing own queues and workload to meet Service Level Agreements, you’ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation. 

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
BHF is also proud to be part of the Tech Talent Charter; We’re committed to greater inclusion and diversity in the tech workforce of the UK; one that better reflects the make-up of the population.

What can we offer you?

Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. 

Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.

Interview process 

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. 

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. 

Hours – Full-time / 36 hours per week

Contract – 2-years fixed term with possibility of extending / being made permanent

Location – Fully remote – with requirement to travel within England occasionally.

The Community Forest Trust supports the work of England’s Community Forests who are the leading woodland creation network in England and at the forefront of the UK’s climate emergency response.

We are currently recruiting a Finance & Operations Analyst, which will offer a unique opportunity for someone to work across a range of disciplines with support from domain experts and to gain broad and interesting experience. 

As Finance & Operations Analyst, you will be responsible for providing financial, operational, administrative and project management support to the Community Forest Trust and its subsidiaries.

The role is a dual role incorporating both finance and operational duties. Some key responsibilities therefore include:

Finance Work

• To process invoices and sales invoices in accordance with agreed procedures and regulations and to ensure that invoices are forwarded for authorisation in a timely manner.
• Reconcile the bank account monthly and ensure the financial system is up to date
• Actively contribute to supporting the Finance Manager in month end and year end reports and accounts
• Analyse monthly management accounts
• Support the preparation of grant claims, ensuring that adequate records are kept

Operations Work

• Support the CEO, Finance Manager and National Projects and Partnerships Manager with all aspects of their roles.
• Prepare materials for and arrange meetings including the CFT Board Meetings, the Forest Director Meetings and meetings with Defra and other key external stakeholders
• Project manage/oversee project management and communications for England’s Community Forests projects.

To be successful in the role, the postholder must have previous administration and/or finance and/or operational experience with high attention to detail, and analytical skills. Proficiency in Microsoft Office applications and accounting systems is also essential.

You must also be an organised and proactive individual with strong problem identification and solving skills, alongside a creative and innovative mindset.

As the role will involve working alongside the Finance Manager and other key stakeholders, the post holder will also require experience of working confidently and professionally with stakeholders at both senior and lower levels, with excellent communication skills.

Previous financial data management experience, financial qualifications, and good working knowledge of key accountancy software are also desirable, but not essential.

In return, you will receive some great benefits which include:

• Competitive rates of pay
• Remote and flexible working
• 25 days annual leave per year, plus bank holidays
• An enhanced pension scheme
• Possible funded training opportunities

The role is for a fixed term of 2-years, with the possibility of extending or being a permanent role in line with appropriate funding.

We welcome individuals with a general interest in the environment and its preservation.  We are also an equal opportunities employer who consider applications from all communities.

Should you be interested in this role we would be pleased to hear from you via a CV and a covering letter. 

Ivy Rock Partners are exclusively partnered with The Old Vic to recruit a Commercial Financial Analyst. This role has been created to drive the profitability of a new and exciting commercial venture scheduled to opening in late 2025. The Commercial Financial Analyst position offers a skilled and experienced finance professional the chance to apply their financial analysis expertise to provide valuable insights and support the commercial arm of a world-renowned arts organisation.

About The Old Vic

The Old Vic is one of London’s most iconic theatres, renowned for its rich history and commitment to producing world-class theatre. For over 200 years, they have been dedicated to inspiring, entertaining, and challenging audiences with a diverse range of productions.

In addition to offering exceptional performances, The Old Vic believes in fostering a supportive and collaborative work environment where everyone can thrive.

About the Role

The Commercial Financial Analyst will report into the Chief Financial Officer and is responsible for providing financial analysis, planning and business insight, with a particular focus on Commercial Activity from Bars, Restaurants and labour planning, and the new Backstage Building (opening Oct 2025).

In this role, you will:

• Provide financial analysis, planning, and reporting for commercial activities, including bars, restaurants, labour planning, and the new Backstage Building (opening Oct 2025).
• Support the preparation of annual budgets, re-forecasting cycles, and a three-year business plan.
• Develop and manage detailed financial reporting for commercial income, gross profit, and labour costs.
• Collaborate closely with the finance team, senior management, and the Commercial Team on key projects and ad-hoc business insights.

About You

To be successful in this role, you will need to have:

• Significant experience in data analysis, systems, and finance in a commercial environment and be a qualified accountant (ACCA/ACA/ACMA) or QBE
• A strong ability to provide decision-support and insight to senior management teams.
• Advanced Excel skills and experience with financial systems and data modelling.
• Strong attention to detail, organisational skills, and the ability to work across departments.
• Excellent written and verbal communication skills, with a people-centric approach.

What’s on Offer

• A salary of £48,000- £55,000 per annum DOE
• Hybrid working (3 days a week in office in Central London) and a culture that supports a good work/life balance
• Enhanced annual leave, starting at 25 days per year, increasing up to 30 days (plus bank holidays)
• Complementary tickets for you and a guest to Old Vic preview productions and much more

How to Apply:

Please apply or get in touch with Holly Arrowsmith or Heather Bateman at Ivy Rock Partners for further details.

We will review applications upon receipt and interviews may be conducted at short notice if required by suitable applicants. As such, we encourage applications as soon as possible.