Agency Partnership Manager Jobs

This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.

This includes responsibility for:

• Company Reporting: To lead on company reporting to CAN’s core funders.
• Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
• Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
• Office management: To manage the CAN Office.
• Company administration: To manage and implement CAN’s administration systems and responsibilities.
• Operational support: To support the operational running of the company.

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

Join us and help shape the future of South Bank and Waterloo…

Applications close at: 9 a.m. Monday 18th November 2024

Location: St John's Church, Waterloo / Hybrid and flexible working options are possible with occasional work during evenings and weekends

Contract type: 3 days per week, 24 months with the possibility of extension

About us

Alongside its partners, South Bank and Waterloo Neighbours (SoWN) is at the heart of shaping the future of South Bank and Waterloo - an internationally important destination, an economic powerhouse, and a real and authentic neighbourhood with diverse business, residential and student communities.  We work closely with South Bank Business Improvement District, WeAreWaterloo and Lambeth Council. Together, we are committed to continuing to improve South Bank and Waterloo, to make it an excellent place for all who live, work or come here for leisure.

SoWN is responsible for managing the allocation of £1m of Neighbourhood Community Investment Levy in accordance with a grant agreement with Lambeth Council as well as the distribution of health and wellbeing grants from Lambeth Health, and for the Community Chest from the London Eye Section 106 agreement. SoWN is a small and passionate voluntary team with extensive experience and knowledge of the area, its communities, and working with our partners.

About the role

You will be responsible for sourcing and assessing projects, coordinating implementation, and overseeing delivery. It is a critical role, with an equal emphasis on strategic oversight and delivery. Reporting to SoWN’s Chair, you will work closely with a Steering Group comprised of our partner organisations. You will ensure that the aspirations of the Waterloo and South Bank Neighbourhood Plan are co-ordinated and delivered. In doing so, you will continually demonstrate your understanding of the neighbourhood and all relevant and related strategies, policies, projects, and services. 

Your key priorities will be to work with Neighbourhood Community Infrastructure Levy (NCIL) and Section 106 grant recipients to ensure high-quality delivery of agreed outcomes and to secure long-term funding to enhance local wellbeing and green spaces. You will also be responsible for ensuring the successful delivery of the Steering Group’s strategy, demonstrating a thorough understanding of the neighbourhood and relevant policies and projects.

Who we are looking for

You will have at least five years of relevant experience, particularly in a partnership or multi-agency setting, demonstrating a successful track record in project management, including meeting objectives on time and within budget. You will possess strong knowledge of developing specifications and managing procurement processes, ensuring compliance with regulations. We also seek someone with experience of managing complex budgets with multiple income streams. Essentially, you will have the proven ability to collaborate effectively with various stakeholders, including local authorities, the private sector, and community and voluntary organisations.

You will have experience working with local government and community organisations, along with strong advocacy skills for influencing diverse stakeholders. You will need to be capable of managing workloads, meeting deadlines, and presenting effective business cases for change. The role requires building strong community links, translating strategy into practical outcomes, and working both independently and under pressure. A flexible, "can-do" team player who consistently delivers high standards is essential.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 18th November 2024.

Community Fundraiser – East Anglia

Brain Tumour Research is looking for a Community Fundraiser to provide support, and to help our donors and supporters fundraise, building connections to ensure a lifetime relationship between the charity and individual.

Position: Community Fundraiser – East Anglia
Location: Home based, Essex, Suffolk and Norfolk
Salary: Circa £28,500 pa
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.

About the Role

This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.

As Community Fundraiser for East Anglia, you will help deliver our strategic plans and objectives, by generating and growing income through community fundraising activities. Our community fundraisers also help raise awareness by engaging people with our work, and recruiting and supporting the fundraising of individuals, challenge event participants, our Fundraising Groups and Charity of the Year partnerships. 

About You

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.

Do you have:

• Experience in community fundraising, donor management and stewardship
• Good communication skills, with the ability to converse sensitively and empathetically
• Excellent time management skills; able to work proactively unsupervised and use own initiative
• Experience working to and meeting targets
• A high level of empathy for our cause

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing Date: 16th November 2024
First Interviews: Week commencing 18th November 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

About the Role

We are seeking a Programmes Delivery Officer within our Global Relationships Team, whose role will be to support our vision to equip the Methodist Church in Britain to be a growing, evangelistic, inclusive, justice-seeking Church for the 21st century.

Reporting to the Deputy Director of Global Relationships, the successful candidate will be a collaborative and professional member of the Global Relationships (GR) team within the Mission Team as it fulfils its strategy in response to Our Calling and a Methodist Way of Life.

In this post, you will focus on the following priorities:

• develop and implement our People to People programmes, including long-term Mission Partnering, Encounter Worldwide, Encounter Together, Global Mission Fellows, the incoming Evangelists Programme, Church Twinning and more.
• help facilitate and strengthen ongoing relationships between Partner Churches and the Methodist Church in Britain, and provide Methodist people with unique opportunities to learn and engage in mission in a variety of global contexts.
• promote the work of global relationships with children and young people at 3Generate, their annual gathering.

About You

Key Requirements

• Graduate qualification in mission, development studies, project management or equivalent, together with relevant experience.
• Excellent understanding of the global mission context in the 21st Century.
• Proven ability to work cross culturally and to relate to persons within different globally based organisations.
• Highly organised and able to track multiple areas of work.
• Availability for occasional on call and out of hours work.

It is a requirement that applicants have the right to work in the UK.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We particularly welcome applications from people of Black, Asian and other Minority Ethnic groups.  We also welcome applications from people living with disabilities.

For an informal discussion with a member of the team please see our website for GR Admin contact details. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please see our website for HR contact details. 

Closing Date: 4 November 2024

Interviews: 21 November 2024

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for two Complex Needs Practitioners to join our team in Aylesbury. The purpose of the role is to engage people in a variety of interventions, using a person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

All Complex Needs Practitioners work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. A core part of the role will be working with people and their families to address holistic support needs across all aspects of the person’s wellbeing. This could include diverse work related to knife crime, 5 step family work, exploitation, physical and emotional health as well as substance misuse.

An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Job Title: Programmes Officer - Sierra Leone
Reporting to: Head of Programmes – Sierra Leone & Liberia
Salary: £25,000 - £30,000
Contract Type: Full time (37.5 hours per week)
Principal Location: Freetown, with frequent travel across Sierra Leone
Updated: October 2024

Our Organisation:

Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1,000,000 children to go to school and learn.

Part 1: Role Purpose:

We are seeking an outstanding Programmes Officer for an exciting opportunity to support Street Child’s programme portfolio in Sierra Leone. The key objectives of this role are to work closely with Street Child’s national partner to support the effective implementation of adaptive programming, and to support accurate and timely donor reporting across a range of institutional, trust & foundations, and corporate donors. The ideal candidate will have strong written and excel skills, with experience of MEAL and financial management processes, and a strong preference for German language skills and experience of working with Bengo funding. The role will include regular, detailed interaction with Street Child’s UK and European fundraising community, in support of donor reporting and future funding opportunities

The role holder will work in close collaboration with Street Child’s regional Head of Programmes, based in Freetown, as well as partner Programmes, MEAL and Finance teams to coordinate timely and quality implementation and reporting across the programmes portfolio.

Part 2: Key Responsibilities:

1) Reporting & Programme Funding Engagement – 35%

• Review narrative and financial quarterly reporting from country teams and provide feedback.
• Lead on the consolidation of narrative reporting (low-mid value donors) for a variety of donors within the portfolio.
• Ensure regular information flow to Street Child communications and fundraising teams, inclusive of collection and drafting of case studies and photos.
• Supporting income-generation opportunities - potentially including supporting donor visits, in-country donor engagement and broad-based support to the group’s global programme-funding efforts for Sierra Leone.

2) Programme & MEAL Management – 35%

• Work in collaboration with national partner and cross-country implementation teams across Liberia and Sierra Leone to ensure quality and timely implementation of project activities.
• Work alongside social, enterprise and education teams across both countries to support a joined-up approach to project implementation and MEAL, ensuring relevant data are collected with due care and utilised for project planning, reporting and learning.
• Provide strong support to programme staff and partners in Sierra Leone in programme and MEAL department.
• Alongside colleagues provide training, guidance and advice to partner delivery staff to ensure effective and accurate use of programme documents and tools.
• In liaison with Safeguarding Focal Points monitor safeguarding policies ensuring adequate implementation of policies and procedures, and support to close feedback loops with partners & project participants.

3) Financial Support – 25%

• Support the country teams in compiling requisitions in line with programme forecasts and budgets.
• Support on the collation of financial reporting requirements for low-mid value donors.
• Support on tracking of donors & match funding.

4) Other – 5%

• Cordinating staff, stakeholders and donor visits.
• A strong commitment to Street Childs vision, mission and values
• Adhere to all Street Child’s policies and procedures.
• Represent Street Child appropriately both internally and externally.
• Carry out all reasonable requests that are within the broad remit of the role.

Part 3: Person Specification

Attributes / Essential / Beneficial

Experience and Knowledge:

• Relevant field experience of development programming, with a commitment to and respect for local partnership.
• Experience of successful delivery of team objectives by working closely and collaboratively within a team at all levels
• Experience of data collection, cleaning and analysis.
• Relevant experience of working in support of local partners.
• Demonstrable experience of quality programme implementation.
• Demonstrable experience of budget management.
• Demonstrable experience of capacity building with national staff.
• Demonstrable experience of donor reporting.
• Strong working knowledge of education, child protection and livelihoods approaches.
• Strong working knowledge of the Liberia and/or Liberia context.
• Experience with Bengo funding and/or other German donors.

Attributes / Essential / Beneficial

Skills and Abilities:

• Good organisation and administrative skills and an ability to forward plan
• Coaching / Capacity Strengthening Skills
• Good time management skills, able to work to tight deadlines and an ability to work under pressure

Attributes / Essential / Beneficial

Other:

• Excellent written and spoken communications in English (additional languages welcome).
• A ‘can-do’, and agile attitude, a passion for problem solving and adaptive thinking.
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks within a fast-paced team.
• German language skills advantageous.

Attributes / Essential / Beneficial

Education / Qualifications:

• Degree or Higher in International Development or related field; or relevant training courses in MEAL

Street Child’s commitment to Safeguarding:

Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.

As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

To apply:

Please submit your CV and a covering note explaining why you think you could make an extraordinary impact in this role. Please also answer the pre-application questions in depth.

We will be reviewing applications as they are submitted so interested candidates are encouraged to apply early.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster.

£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As an Enhanced Support Worker, you will be enabling vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The working pattern for this role includes a 5-week rolling rota, working on a 4-5-6 day week pattern. The shift times consist of earlies: 8am-4pm and lates: 2:30pm-10:30pm

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
Confident using IT

What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Role: Deputy Director of Operations

Remuneration: Up to £60,000 GBP gross annual (dependent on experience)

Hours: Full-time, 35 hours per week

Duration: Permanent

Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)

Are you an exceptional Humanitarian Operations leader looking for their next role?

UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.

Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.

The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.

How to apply

We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.

To apply, please submit a current CV anda supporting letter (2 pages) that includes:

• A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
• Full contact details
• Where you saw this role advertised
• Where you are currently based.
• Your current or most recent remuneration / salary expectation for this role

Applications must be submitted through our online jobs portal no later than Monday 4th November 2024

Please note:

• Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country 

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- NVQ Level 2/3 or transferable skills in customer centred roles

Desirable:
- Experience working in mental health sector
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

As part of the evolution of our mental health support service, we have an exciting new role available- Complex Needs Support Worker - working a minimum of 35 hours per week.

We offer -

• A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
• A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
• A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Attractive pension scheme
• Access to Blue Light Card
• Mileage paid for car usage

Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

Job Summary:

To provide one-to-one support to Service Users with ongoing complex mental health needs, in line with individual support plans.
Supporting individuals to live successfully with their mental health condition through the use of enabling and asset-based approaches that reduce the risk of crisis and respond effectively, ensuring residents are ‘Not just coping but Living’
Following NH&S organisational values:

· Person-centred

· Empowerment

· Respect

· Inclusiveness

· Integrity

· Working in partnership

No personal care is involved.

If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.

We are looking for a candidate with:

• Minimum of 4 years demonstrable experience and / or a minimum of level 3 qualification in Health and Social Care or similar related subject
• Demonstrable experience in providing positive, engaging and enabling support for people with mental health needs that motivates and creates healthy challenges to inspire personal development.
• Demonstrable experience of applying Trauma Informed Practice within a similar role or setting
• Experience in observing and assessing complex service user behaviours and implementing strategies to remove harmful and unhealthy patterns of behaviour.
• Active listening skills and ability to apply Unconditional Positive Regard
• Ability to apply experience and knowledge to support those residents with substance misuse to enable sobriety and maintenance of recovery
• Ability to respond confidently and sensitively to manage an individual in crisis.

For more infotmation please see the full job description and person specification for the role. 

As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a reasonable independent means of transport.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role.

Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages –

Stage 1 - ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

Development Project Officer
Location: Slimbridge, GL2 7BT/Hybrid working possible for the right candidate
Salary: £34,405 per annum
Vacancy Type: Permanent
Function: Project Management

About The Role

As our Development Project Officer you will work with colleagues across WWT, bringing together project teams to develop inspirational visitor experience projects and activities across WWT. 

The role will give you the chance to help shape unforgettable experiences for our visitors while also working to restore wetlands and unlock their power.  The work will involve procuring and managing external consultants and contractors and working with multi-disciplinary staff and volunteers at our wetland sites across the UK.  The work is varied and challenging and will involve creative thinking to develop imaginative solutions and then ensuring they can be delivered on the ground - no two days will be the same.

About You

To join as our Development Project Officer you'll bring:

• An appropriate degree, or equivalent in landscape design, construction, conservation management or visitor centre experience.
• Practical experience of exhibit design, landscape design, construction and/or site or facilities management.
• Project management skills including experience of managing the delivery of contracts.
• A team player with excellent communication skills.

For more information, please read the job description available on our website.

The role will involve working at sites some of which may be remote and a current driving licence and willingness to travel will be required. Hybrid working may be available for the right candidate, but regular presence at Slimbridge will be required.

When visiting our website, you will notice this position is referred to as an Experience Development Officer in the job description. This is how the role is known internally within WWT.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 4/11/2024

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410.

No agencies please.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Homelessness service in Kensington & Chelsea.

£28,531.36 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Develop knowledge around the local mental health system to ensure customers receive the best treatment available
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience of working with complex needs/ street homeless

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

You will be a Youth and Wellbeing Practitioner/Assistant Psychologist who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality.  This role is ideal for someone who is looking to develop their skills in youth and community work and/or working towards a qualification (degree equivalent) in Youth Work, Social Work, Therapeutic Practice, Clinical/Educational/Forensic/Counselling Psychology.

We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.

You will be working in one of three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life.  Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.  This is a great opportunity if you are interested in therapeutic practice, and developing or using your therapeutic skills alongside the area of social action. 

*Please note, if you are applying as an Assistant Psychologist, you must have an undergraduate degree in psychology as per the British Psychology Society guidelines.

The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.

Interviews will take place on Tuesday 3rd December 2024.