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Top job
Diabetes UK, London (Hybrid)
£17,996.40-£19,996.20 (£29994-£33327 per annum FTE)
Seeking a team player, working in a positive, supportive working environment supporting people living with or affected by diabetes.
Posted 2 days ago
MSI Reproductive Choices UK, Rotherham (Hybrid)
£22,781 per year (increasing to £25,059.10 upon completion of competencies)
Posted 1 week ago
FearFree, Gloucester (On-site)
£23,088 - £26,187 per annum, pro rata (£11,544 - £13,094 for 18.5 hours p/w)
Posted 1 week ago
International Rescue Committee UK, Remote
£48,130 - £53,790 per year
Posted 2 weeks ago
Contact, Newcastle upon Tyne (Hybrid)
£30,968 – £33,361 pro rata
Posted 1 week ago
Closing in 4 days
Action Against Hunger UK, London (Hybrid)
£44,756 – £48,325
Posted 3 weeks ago Quick Apply
Closing in 4 days
Hillside Clubhouse, London (Hybrid)
£32,460 - £34,385 per year
Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)
Posted 1 week ago Quick Apply
Citizens Advice Merton and Lambeth, Multiple Locations (On-site)
From £26,500 per annum, dependent on experience, for accredited Advisers
Posted 6 days ago
Ambitious about Autism, N10 3JA (Hybrid)
£30,904 - £36,934 (depending on skills and experience)
Posted 2 days ago
Page 2 of 11
London, Greater London (Hybrid)
£17,996.40-£19,996.20 (£29994-£33327 per annum FTE)
Part-time (21 hours per week)
Permanent
Job description

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. 

The role involves providing emotional support over the telephone and through our written platforms to people living with and affected by diabetes. The role involves proactively updating your knowledge of diabetes and key issues by reading relevant information updates. To be a team player, contributing to a positive, supportive environment and undertake any reasonable task as requested by a manager appropriate to the role.

Candidates will be able to communicate health information clearly and effectively to a wide range of audiences, with the aim to support customer queries to the best of your ability. You will be able to show resilience and manage the everyday pressures which can occur during a live service and prioritise your workload to meet customer satisfaction and service level agreements. You will be able to handle distressing calls in real-time by listening carefully and allowing the customers to feel safe in sharing with us. You will be confident and competent in using IT and different IT packages and programmes, with an openness and willingness to learn new IT systems, such as a new CRM.

Application resources
Posted by
Diabetes UK View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 26 November 2024
Closing date: 08 December 2024 at 13:29
Job ref: diabetesuk/TP/55195/1211
Tags: Advice / Information