Advice Worker Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Housing Independent Domestic Violence Advisor (IDVA)
Salary: £26,000 - £32,000 (pro rata)
Location: Hammersmith and another London borough (tbc)
Hours: 21 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).
The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.
You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One weeks Carers leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
This is a fantastic opportunity to work for a charity providing vital support to some of
the most deprived members of our community. The Watford and Three Rivers
Refugee Partnership (WTRRP) provides services to refugees, asylum-
seekers and other vulnerable migrants in our area, to improve their well-being and interaction with the local community and services. The Casework Coordinator role will focus on ensuring that asylum seekers and refugees engaging
within our service will receive specialist information, advice and advocacy support.
This role will provide support to clients dealing with key issues of
immigration, housing, welfare and health. You will work alongside a strong
established group of volunteers who currently provide a number of roles within the
organisation.
Responsibilities:
• Manage a caseload of clients who require specialist advice and support, ensuring that cases are progressed effectively, including detailed record-keeping.
• Work effectively with the Committee, Office Manager and caseworker
volunteers to ensure issues are resolved. This includes the running
of regular Case Review meetings and managing the minutes and case
records.
• Offer support and guidance, including training where appropriate, to volunteer
Caseworkers and Befrienders.
• Implementation of our safeguarding policies coordinating with our
Safeguarding Lead.
• Take a lead role in weekly Drop-In sessions on
Tuesdays 11am – 1pm.
• Manage a referral phone line.
• Process enquiries about WTRRP, take referrals for clients and contribute to
regular referral intake meetings, offering triage support and signposting.
• Create links and work effectively with public sector agencies to ensure our clients can access all entitled support in a timely and appropriate manner.
• Create effective referral relationships within the refugee sector and wider
charity sector to ensure our clients have access to high quality and effective
support through specialist agencies and services.
Qualities and skills:
Be able to work on your own initiative and independently, with good
organisational skills and IT knowledge.
Be a team-worker with good communication skills, and should have
experience of casework and of working alongside volunteers. You will have an understanding of
safeguarding of vulnerable adults and children.
Have a good understanding of the issues affecting asylum seekers, refugees
and people seeking Leave to Remain and the barriers they face.
Experience in relation to the benefit
system, be able to keep up with law changes as they take place and the impact of these changes on our clients.
Desirable experience:
Experience of advocating on behalf of vulnerable client
groups to ensure that they get fair access to services, including a
knowledge of housing options available and the mechanisms that can
be used to advocate effectively on behalf of clients.
Experience of working with people from a wide variety of cultural backgrounds,
and/or skill in languages.
OISC Level 1 (or higher) qualification or are willing to study for this in the future.
Proposed terms of employment:
• Salary: £27,000-£33,000 depending on experience and qualification
• Duration of contract: two years, extendable
• 37 hours per week. Occasional evening and weekend work for committee and volunteer support meetings.
• Place of work: WTRRP office, hybrid and outreach which may include appointments in the community.
• Holiday entitlement: 20 days plus bank holidays including the days
between Christmas and New Year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This is an exciting opportunity to be at the cutting edge of the growth in Shaw Trust Supported Internships.
The ideal candidate will have experience of working with neurodiverse young people or adults, be flexible, committed to making a difference and be able to work under pressure and be an effective communicator. The job coach role will need to successfully be able to work with vulnerable young people and engage employers to offer placements and work opportunities. The position will be based in High Wycombe town centre.
Shaw Trust provides support to young people across London funded by Local Authorities, Schools, SFA that include providing information advice, guidance and support to ensure young people are able to assess their attributes and circumstances, planning to meet learning goals, supporting them to implement their plans and keeping these under review.
We would like individuals that are committed to supporting and engaging with young people to ensure they develop resilience and are able to make positive and sustainable transitions through education and training into employment. In particular those that are energetic, passionate, dynamic and innovative in their approach to achieving the above.
Job Description
- Provide direction and organisation to the on-site learning programme
- Recruit appropriate students with disabilities for the programme / conduct education assessments for those who have applied
- Plan and deliver (including virtual) daily classroom activities and lesson plans in line with agreed units to achieve the Pearson’s employability award (Entry Level 3 – Level 2),
- Deliver daily classroom support in literacy and numeracy.
- Support interns to develop the Pearson’s portfolios to achieve the accreditation and skills attained, letter of recommendations from internship sites, etc.
- Be responsible for the emotional and social welfare of the interns
- Work with local authorities and businesses, attend reviews and other meetings as required to meet student progression and employment needs.
- Develop IEP and transition plan for students and creates “career plan” based on individual preferences and skills
- Attend host business induction to ensure intern understanding and learning
- Works with job coach and with department managers to develop internship sites, write job descriptions and plan for necessary job modifications
- Works with parents, the local authority and other supported internship stakeholders to support the progression of the interns
- Provides individualised support for interns at the host business worksite placement or competitive job including job coaching, identifying job placements, assistive technology, etc.
- Develops professional relationships with parents to support interns
- Works with managers and co-workers to educate on disability awareness
- Meets regularly with business liaison, managers and peer mentors to discuss student strengths and challenges, issues, progress, etc
- Works with job coach to plan events such as induction, information nights/Open days and graduation.
- Works with other team members to provide internal and external marketing for business and community such as newsletter articles, website information, tours, community presentations, social media
- Work with employers, families, job placement specialist, agency personnel, school personnel and other appropriate parties to problem solve issues related to training and employment.
- Train interns in the areas of personal hygiene, communication, interviewing and behaviour as they relate to successful employment.
- Works with Supported Internship team to make final decisions regarding any issues that may affect student success at a worksite rotation or competitive job site.
- Participates in decision-making process to identify and implement training strategies and/or services with other staff and host business staff.
- Adheres to and promotes standards of the host business and/or competitive work site in order to promote job productivity and efficiency.
- Submits and completes appropriate job coaching paperwork.
- Applies for Access to Work funding on behalf of the interns
- Provides basic information about benefits, work-related expenses etc
- Recognises and acts on the legal responsibilities concerning the safety and welfare of the interns
- Develop a clear understanding of the nature of each student’s learning difficulties and or social/emotional needs and take steps to address these needs
- Utilise a variety of support methods and resources appropriate to the needs of the interns
- Undertake a training programme such as first aid if appropriate
Person Specification
- Level 3 Education and Training Award (PTTLS) (or willing to work towards)
- Strong communicator verbally, in writing and using various IT tools with a diverse group including Senior Managers, other professionals, young people and parents.
- Entrepreneurial and dynamic able to identify and implement new ways of working that enhances service delivery and outcomes for young people.
- Strong leadership and management skills.
- Experience of working with teams to set and maintain a positive culture.
- An ability to develop and sustain effective relationships with key organisations.
- Well organised and able to manage own workload.
- Strong track record of achieving contract KPI’s and achieving outcomes for young people.
- An ability to work in and create strong partnerships with other organisations.
- Track record of developing new services for young people.
- Track record of bringing in additional income or contracts
- Personal and professional demeanour which generates credibility and confidence with clients, managers, staff, external partners and all other stakeholders.
- Knowledge of relevant legislation, policy and guidance relating to Children and Young People’s Services and SEND
The client requests no contact from agencies or media sales.
Liverpool Charity and Voluntary Service (LCVS) works to improve the wellbeing of individuals and develop stronger communities across the city. This organisation works in partnership with other organisations, agencies and individuals, bringing resources together to positively impact the third sector.
The Community Mental Health programme aims to strengthen personal resilience and reduce health inequalities. It provides support to people who have mental health issues to enable them to re-connect and be actively involved with their local community. The programme will focus on improving health, physical activity, education, housing and financial stability.
The Role
We are recruiting for a Mental Health Care Navigator, which is a brand-new role and a unique opportunity to shape change via the Community Mental Health programme. The main duties will include:
- Connecting people to community groups for practical and emotional advice and support.
- Identifying, implementing and evaluating risk management plans, to ensure that everyone receives a high-quality service.
- Establishing an alliance of organisations to give a holistic approach to support.
- Raising awareness of working in partnership to reduce pressure on statutory services and improve health outcomes.
The Person
We are looking for an empathetic, open minded and committed person to provide a person-centred approach and support people with mental health issues. In this role you will require excellent listening and communication skills and be both resilient and able to work well under pressure. You must also be proactive and have the ability to develop key relationships with an array of organisations in the local community.
Experience of working in a similar role would be advantageous, however we are also keen to speak to candidates who have experience of supporting people with their mental health in a voluntary capacity.
Why LCVS?
LCVS adopt a flexible working environment. This hybrid role combines working in the local community, from the city centre office, which is a hub for Liverpool’s charity and voluntary activity, and the opportunity to work from home.
Apply here for your opportunity to join the friendly and supportive team at LCVS who are committed to an exceptional culture of equal opportunities, anti-discrimination and anti-oppressive policies and practice amongst employees, volunteers and service users.
To be considered for this role, you must hold a full UK driving licence and have access to your own transport.
To register your interest or for further information contact Jen, Charlie or Leanne at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £23,400 - £25,192 pa depending on experience, pro rata
Contract: Permanent
Hours: Part Time, 0.5 full time equivalent (18.75 hours a week spread over at least 3 days)
Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury
Closing date: Monday 9th September 2024
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010
Benefits
We offer a number of benefits to team members including:
- 25 days annual leave per year
- A bonus day of leave for your birthday
- 3% matched pension contribution
- Access to Rising Sun’s counselling service
- Employee Assistance Programme
- Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
- Up to four weeks sick pay in any 12 month period (eligible after probation period)
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.
You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.
As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.
In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.
We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
MAIN DUTIES AND RESPONSIBILITIES
Admin Tasks
- Process incoming referrals to our services
- Liaise with referrers and team members as required and respond to queries efficiently
- Coordinate participants and materials for survivor group programmes and team training sessions
- Coordinate the rota for One Stop Shop drop-ins
- Respond to enquiries received via our phone or admin email account
- Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
- Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
- Input information to spreadsheets and our case management system
- Develop our administrative processes to improve effectiveness
- Work with and provide support to the wider team as required
General
- Uphold the core values of the Rising Sun and work towards our vision.
- Work professionally and to a high standard
- Demonstrate a personal commitment to continued professional development
- Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
- Uphold the rights of women, children and young people who have experienced domestic abuse
- Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)
Experience
- Experience in an administrative role
- Experience working across different teams (D)
- Experience coordinating events/activities (D)
- Experience of working for a charity or not for profit organisation (D)
- Experience of supporting or providing advice to survivors of domestic abuse (D)
Knowledge and Skills
- Excellent planning and organisation skills with the ability to prioritise
- Confident using MS Office including Word, Excel and PowerPoint
- Excellent communication skills, both written and verbal
- Effective team working skills
- Good understanding of the dynamics of domestic abuse and its impact on survivors (D)
- Confident using On Track, our case management system (D)
Personal Qualities
- Passionate about the aim and values of the Rising Sun
- Self-motivated and pro-active
- Solution focused and creative in approaching new challenges
- Committed to equal opportunities, safeguarding and maintaining confidentiality
- Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Safeguarding Statement
Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.
How to apply
Please download the job pack from our website and complete the application form at the end of the document. Send us your application by 9th September 2024.
We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Night Concierge
We have a new role available for a Night Concierge to join Depaul UK, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: – Sunday 8th September 2024
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Purpose of role Working as part of the Casework Team, the Triage caseworker will be the first point of contact for beneficiaries seeking support. Using the triage process to establish the initial needs, moving forward the requests and following up once the casework process has been completed. This role will involve assessing the needs of the children and family to provide recommendations for appropriate assistance.
Full time position 35 hours per week based in our office in Portsmouth
Location Castaway House, 311 Twyford Avenue, Portsmouth PO2 8RN
Salary £29,000 per annum
Contract Permanent subject to a successful 6-month probationary period.
Company pension scheme Subject to successful 3-month probationary period.
Other benefits include Employees group life insurance scheme.
Employee Benenden Health scheme.
Free onsite secure parking.
Generous leave allowance
The Naval Children’s Charity provides financial and holistic support to children and families around the UK. We work closely with other charities, have our own team of caseworkers and use an external Armed Forces group case management system CRM, as well as a bespoke internal CRM of our beneficiaries.
This role is subject to DBS checking.
Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval Children’s Charity. They work closely with other organisations to ensure that children and families receive appropriate and prompt support.
· To act as the first point of contact for the Casework team and beneficiaries
· To complete an initial assessment of need by triaging telephone calls, emails and applications received through different CRMs used by the Charity
· Contact families who submit an enquiry through the Charity website or via email
· Pass emergency requests for support to the Casework Team Manager or Head of Welfare for prioritising
· Deal with enquiries and correspondence from beneficiaries
· Establish a relationship of trust with beneficiaries. Offer support and signpost beneficiaries in areas such as relationship, bereavement, family counselling both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities.
· Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
· Investigate applications for grants and, following assessment, produce recommendations for the Head of Welfare/CEO and Welfare Committee
· Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
· Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
· Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
· Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s Data Protection policies
· Provide feedback and regular reports to inform Casework Team Manager of trends
· Process day to day invoices and pass to the Head of Finance
· Keep up to date with developments on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
· Regularly update personal training and skills
· Other relevant duties may be assigned from time to time
PERSON SPECIFICATION
Experience
· Professional experience in a Triage/Caseworker/Family Support Worker role
· Previous experience of working with Serving Personnel/Veterans/Children in a support capacity
· An understanding and awareness of the benefits system
· Good knowledge of the Naval and Armed Forces Charity sector (Desirable)
Knowledge and skills commensurate with role to include:
· Empathetic and non-judgemental nature
· Excellent interpersonal, written, verbal communication skills.
· Well-developed IT skills, including Microsoft Office 365 and Teams. Training will be provided on our case management systems.
· Excellent attention to detail and a logical approach to work, with excellent planning and organisational skills.
· A team player with a positive, solution-focused approach to work.
· Ability to work independently demonstrating excellent time management skills.
· Ability to stay calm and work effectively under pressure, especially when meeting short notice deadlines.
· An understanding and commitment to the mission, vision and values of the Charity.
· In possession of a full UK driving licence.
Comprehensive understanding and implementation of GDPR and Data Protection principles; some of the information you may be required to process is of a sensitive and confidential nature.
Context and additional information
· Expenses incurred whilst fulfilling the duties of this role will be paid in accordance with NCC policy.
· You may be required to attend events to engage with Naval families (overtime is not paid, however Time Off In Lieu (TOIL) is given.
· Willingness to successfully complete appropriate job-related training.
· Have, or be willing to undertake and pass, MOD security checks.
Suitable candidates will be asked to complete an Application Form.
The tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the organisation. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop.
The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
The Business Engagement Manager (Delivery) will join a small team that supports businesses and organisations across a broad range of sectors to develop their modern slavery approach.
The role underpins one of the main strands in Unseen’s mission: identifying key slavery and exploitation issues, and equipping others with effective solutions through advice and training.
You will manage a number of business clients, both existing and new clients as they onboard, delivering consultancy projects and bespoke training, influencing and continuously improving business behaviours; working with clients to help them realise the benefits of their Hub and Portal memberships.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications 1st September 2024.
Interviews will likely be held during the first weeks of September.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
METRO are looking to recruit an enthusiastic and dynamic individual to oversee our Men’s Health peer mentoring programme. Together with our peer mentors, you will be responsible for co-producing a programme of workshops, groups and social activities across our local boroughs, working in partnership with a wide range of external organisations. You will also lead on the recruitment, training and management of a team of fantastic volunteer peer mentors who utilise their own lived experience to support others in the local community.
To meet the needs of the people we support you will need to be a proactive self-starter who is able to work some evenings, weekends and work from a number of our different offices. This position is only open to applicants who identify as male,
Equality Act 2010 Schedule 9 Part 1) as the role will involve working one-to-one with men and running peer led support groups around men’s health.
Programme
The Support and Advice on Sexual Heath (SASH) programme is a partnership between Turning Point, METRO Charity, London Friend and Naz. We run sexual health support for communities across Hammersmith & Fulham, Kensington and Chelsea & Westminster boroughs.
We provide free, non-judgemental and confidential support to residents of Hammersmith & Fulham, Kensington, Chelsea & Westminster areas, with a focus on sexual health, relationships, mental health and wellbeing.
SASH provides a wide range of services, including counselling, life coaching, one-to-one peer mentoring and peer support groups for people seeking support in relation to reproductive health, chemsex recovery, living with HIV and support around sexual orientation and gender identity.
Role
This role will predominantly focus on health inequalities regarding sexual health, mental health and drug and alcohol misuse. The worker will predominantly work with men, but also LGBTQ+ communities, Black and Asian heritage communities, migrant communities, people living with HIV and sex workers.
This role will involve training peer mentors, as well as coordinating the mentoring and group work programme.
Our peer mentoring programme covers a wide range of areas including:
- Improving mental health
- STI and HIV prevention - testing and diagnosis support
- Living with HIV
- Healthy relationships
- Sexuality and gender
- Fertility, reproductive health and parenting
- Sex and pleasure
- Sex work
Who are we looking for to join #TeamGMYN?
We are looking for a skilled and enthusiastic Programme Coordinator to lead our programme for care leavers in Bolton. The programme funded by The Albert Gubay Foundation is in its second year of providing much needed support for care leavers to aide their transition to adulthood.
The activities provide individuals with opportunities to develop essential life skills, increase their wellbeing and create new support networks.
The programme will help individuals to build new friendships, develop aspirations and gain access to a supportive worker who they can approach for advice and guidance.
We are looking for a Programme Coordinator that can be a flexible and committed team player. In return you will have the chance to have creative ownership of this programme, bringing your own skills and ideas to make it an amazing experience for young people to be involved in.
In this role, you will need to be confident in inspiring and engaging care leavers and be able to develop positive partnerships with various stakeholders.
The main activities delivered through this programme include:
- Life skills workshops such as cooking, budgeting, travel training.
- Creative/outdoor activities such as music, cooking, drama, art, sport etc.
- One-to-one support to provide bespoke guidance so young people can overcome barriers to access education, employment and training opportunities.
A key part of the role will be promoting the programme to stakeholders and working to recruit young people. The successful candidate will integrate themselves within the Bolton Leaving Care Service to ensure we receive referrals for the programme.
Key responsibilities
- To develop effective relationship with care leavers.
- To deliver positive life skills, wellbeing and employability focussed activities enabling young people to develop key skills and experiences.
- To deliver one-to-one sessions with young people to support development and progression towards education, employment and training opportunities.
- To promote the programme to key stakeholders.
- To develop close working relationships with referral agencies such statutory services, voluntary organisations, and colleges.
- To monitor and report on programme outputs and outcomes using GMYN’s programme management database.
- To ensure that all participants and staff are safeguarded and that all activities are delivered safely.
- To effectively project manage the programme, ensuring that all planning, budgeting, recording, and reporting is up to date.
- To ensure that all activities are youth led and youth voice embedded in the programme.
- To conduct administrative tasks related to the role including internal and external communications, programme planning and data inputting.
- To perform any other reasonable duties and responsibilities that contribute to the organisations overall aims and objectives.
- To undertake training and development as agreed with line manager.
- You’ve written this as one-one further up, so just needs to be one or the other.
For further infomation on the role, the personal specification and GMYN more widely, please download our job pack, available on this page. This provides all the information on how to apply and more details regarding the role.
Thank you for showing an interest in joining GMYN!
You can apply via this webpage or alternatively, you can send an audio application if you prefer. If you send audio, please ensure that the answers are no longer than 2 minutes.
Please ensure you send your cv and answer the application questions. The personal specification is shown in the job pack attached to this page.
While we acknowledge that candidates might use AI to write their applications, we prefer to hear from their authentic selves.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is part of the Wiltshire Domestic Abuse Team, which provides support to people and their families who have been impacted by domestic abuse.
Working closely with the wider Wiltshire Team your key responsibilities will be:
- To co-ordinate the delivery of group work programmes.
- To facilitate and deliver group work programmes.
- Assess participants’ suitability for programmes.
- To monitor waiting lists, with a focus on risk management and safeguarding.
- To support group facilitators to deliver programmes.
- To lead on the development of new programmes .
- To review current programmes and continue development as required.
Key responsibilities:
- Act as the main point of contact regarding group-work provision.
- To ensure groups are monitored with consideration of outcomes, and support the Team Manager to pull data as requested.
- To deliver group-work programmes both virtually and face-to-face.
- To promptly assess all group referrals and manage waiting lists.
- To undertake risk assessments and agree risk management / safety plans where required.
- To provide support to group facilitators and feedback to their line managers where required.
- Stay abreast of developments in best practice, legislative and other changes, and integrate them into day-to-day work and the development of strategies and plans.
- To chair regular facilitator meetings, ensuring that minutes are taken and disseminated and that there is regular attendance by the workers.
- To identify areas of training need and co-ordinate in-house training for the staff or signpost to appropriate providers.
- To make recommendations to Team Manager about the best use of resources.
- Coordinate resources and activities to serve the needs of service users to ensure a seamless, co-ordinated response.
- To analyse data generated and evaluate groups, producing verbal/written reports as required.
- To support the on going develop of programmes offered.
- To work closely with other teams to ensure the best possible outcome for clients.
- To prioritise client need by risk, vulnerability and safeguarding.
- To ensure that accurate and appropriate notes are recorded after each group work session and any other contact with clients.
- To work with due regard to diversity, ensuring groups are inclusive and accessible.
- Plan group delivery rotas.
- To work closely with the Volunteer Coordinator to ensure volunteers are in place to run groups. This will include feeding back to the Volunteer Coordinator on the volunteers progress to inform line management.
- To provide line management to sessional group workers.
- To support peoples continuing professional development.
- Alongside the Team Manager, ensure the service meets regulatory and best practice requirements.
General
- Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
- Attend and contribute to team meetings.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
- Undertake agreed training and keep updated on changes in legislation, policy, and best practice.
- To support additional duties at your team managers discretion.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
FOODBANK TRUSTS & CORPORATE FUNDRAISER –
OASIS HUB WATERLOO
PART-TIME, 24 HOURS PER WEEK (0.6 FTE)
TWO-YEAR FIXED-TERM CONTRACT
SALARY: £20,053pa (£33,422 for 1 FTE)
The Oasis Hub Waterloo team are currently looking for a Foodbank Trusts & Corporate Fundraiser to raise much-needed funds for our Waterloo Foodbank and other strategic partners.
The successful applicant would be responsible for writing funding bids for trusts, and also developing relationships with local businesses, to increase our unrestricted corporate income.
Some of the duties of this newly created role include:
· Research and identify potential short- and long-term funders from among grant making trusts and statutory bodies.
· To prepare written applications in co-operation with and on behalf of Waterloo Foodbank projects and ensure suitable budgets are prepared.
· Develop relationships with corporate organisations that align with our values and vision that would be open to an approach for financial support.
The successful applicant will also need to demonstrate:
· Proven successful experience of fundraising.
· Understanding of the statutory and grant-making funding sector.
· Experience of researching and developing targeted proposals for presentation to prospective supporters.
· Experience of fundraising from corporates.
· Excellent written skills including writing persuasive copy for funding proposals.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while improving your employability skills. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
- A friendly working environment with a supportive team, based in Central London
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Completed applications should be returned by 9am Monday 9 September 2024.
Interviews will take place in Waterloo on Monday 16 September 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
We're seeking a skilled and dedicated individual to join our TST Move-On team as a Move On Caseworker. In this role you will be supporting clients on the TST RSI programme who are ready to move on and live independently by assisting them to access the best properties for their needs, preparing them for move on and ensuring a smooth transition to the new home.
Every day will be different, drawing on your wide range of skills to empower clients with the tools they need to secure and sustain their move on property.
About the role:
As a Move-On Team Caseworker you will be responsible for helping the team in the development of new housing pathways for our clients, increasing the volume of properties being made available to our services clients, as well as sustaining and developing the relationships already in place with Housing Providers and landlords. You will work with clients to prepare them to access, secure and sustain their new home when they are ready to move on. This includes supporting clients with registrations, bidding, viewings, sign-ups and all aspects of their move.
In your role, you will undertake assessments to identify the readiness of our clients to access independent accommodation and to help them resettle into their new tenancies, which will include practical elements of independent living such as paying rent, setting up and managing utilities, liaising with landlords and other agencies. Additionally, you will support and advise TST colleagues on move-on options and in working with clients to be move-on ready.
About you:
- Can work effectively with people who have lived experience of homelessness, substance use and mental / physical health concerns.
- Able to undertake assessments and work with a person centred approach to empower clients and engage with them in achieving agreed goals.
- Able to work collaboratively and in partnership with internal and external stakeholders to achieve shared outcomes for clients.
- Strong time management skills and ability to balance competing priorities to deliver effective and time bound support.
- Ability to support clients to move in and successfully resettle into their own accommodation, including support to maximise their income.
- Ability to measure clients’ progress in achieving their own goals and outcomes using support and safety planning tools.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 8th September at Midnight
Interview date: Tuesday 16th September via Microsoft Teams
This post will require an Enhanced DBS check to be processed by SHP for the successful applicant.
The client requests no contact from agencies or media sales.
Women’s Project Supervisor
Location: Cambridge, CB4 1EG
Salary: £29,000 per annum
Hours: 37.5 hours per week, Monday – Friday
Contract: Permanent
Responsible to: Services Manager
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.
Role Summary
The Women’s Project Supervisor role is to work with and when appropriate deputise for the Services Manager to maintain, develop, and expand services to ensure that Wintercomfort can meet its objectives of supporting vulnerable, homeless or at risk of homelessness women to make positive changes in their lives. In addition to supporting the Services Manager with the day to day running of the centre the role holder will have line management responsibility for the Women’s Project Worker team.
Experience
- Previous experience of support work that effectively engages individuals with opportunities for self development.
- Experience of supporting vulnerable people with complex support needs to make positive changes in their lives.
- An understanding of substance misuse, mental health and issues associated with social exclusion.
- Experience of delivering advice, guidance and employability support to individuals.
- Knowledge of local volunteering and informal learning opportunities.
- Knowledge of local services for homeless and vulnerably housed people.
- Experience of managing projects providing opportunities for placements and personal development.
- Experience of volunteering and supporting vulnerable people to volunteer.
Skills
- Effective IT skills including Word, Excel & Outlook
- Strong verbal and written communication skills.
- Strong co-ordination and organisational skills.
- A constructive, flexible and positive approach towards working with vulnerable excluded people.
- Willingness and ability to work flexible hours including weekends as and when needed.
This role requires an enhanced Disclosure and Barring Service (DBS) check.
Closing date: Midday 19th September 2024
Interviews: w / c 29th September 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equality of Opportunity at Wintercomfort
We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Employment & Engagement adviser
Reports to: Services Manager
Line Reports: N/A
Location: Hybrid. Liverpool role: involves regular travel within Liverpool to provide in-person support to clients (approx. 1-2 days per week), and travel to Manchester office for team working (approx. once per fortnight as a minimum). West Midlands role: contracted to work at our Birmingham office at least 2 days a week. Manchester role: contracted to work at our Manchester office at least 2 days a week.
Salary: £24,000-£26,500
Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)
Contract: 12 month fixed term contract
Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, and Dari, Cantonese.
Overall purpose:
We are excited to offer the opportunity of a new role within our Services team. In this role, you will work closely with our team of Employment Advisers to co-work with clients who need support for intensive jobs search and applications. You will also be involved in the enrolment and management of your own caseload of work-ready clients.
We are looking for candidates with experience of supporting individuals with barriers to work into paid employment, who also understand how to create links with local employers to advocate for individual clients. Within this role you will carry a significant responsibility, managing a caseload of work ready clients who have experienced forced migration who are closer to the labour market and supporting them in securing meaningful employment.
You will provide one-to-one personalised support to ensure your clients access employment opportunities. This involves working with clients to progress in their employment goal, agreeing actions to provide a clear pathway into employment.
You will work with clients online and by phone, as well as in person to monitor their progress towards their goal.
Another part of your role is to reach out to local employers to facilitate access to local jobs and build relationships to advocate for your clients. You will also support the wider team to understand where to find employment opportunities and build relationships with key employment networks.
Complementary support will be delivered through use of our volunteers where you will book appointments for clients who require interview practice/mock interviews, allocating time slots according to availability and the volunteer’s specialty.
We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment. Previous applicants need not apply.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.