Advice Service Manager Jobs in Brent Cross, Greater London
We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.
Educating 1 in 41 young people in London, we now have 52 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies. Across a multitude of key departments, we maintain expertise all integral to supporting central and academies in areas such as Finance, HR, Data, Estates Management, Talent and many more.
Main Areas of Responsibility
You will play an important role in ensuring the smooth-running of all aspects of academy governance administration as part of the Governor Services team to enable the team to offer high-quality central service to 50+ academies. The team provides advice, guidance and training support to Principals, Clerks and other members of staff in a range of areas, including governance, admissions, exclusions and complaints.
Reporting to the Head of Governance, areas of responsibility will include supporting Governor Services administration and providing Clerking services to nominated Federation academies.
Qualifications & Experience
We would like to hear from you if you have:
- Qualifications to ‘A’ Level or above.
- NGA Development for Clerks programme (desirable but not essential)
- Robust experience in a busy administrative role
- Experience within a clerking or governance role (desirable)
- A keen interest in governance
- The ability to be proactive, use initiative and take ownership for all aspects of the role
- Exhibit high standards of ethical conduct at all times, with a clear understanding of the impact on others
- The ability to adapt to changing situations
- The ability to anticipate and identify the needs of internal and external customers in a friendly, prompt and professional manner, delivering high quality service at all times
For a full job description and person specification, please download the Job Pack.
Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.
We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.
Learn more about on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 5 November 2024
Ref 6864
We're looking for a proactive, adaptable and engaging individual with proven experience of delivering excellent customer or supporter care to join our team as a Central Community Fundraising & Engagement Assistant!
You'll get to work with our fundraisers and teams across the Fundraising & Marketing Division to help build lasting relationships with our supporters, plus enable the Regional Fundraising & Engagement team to deliver exceptional support to individuals, groups and corporate partners who raise vital funds and awareness for our work.
Please note: This role will require the successful applicant to work from our London, Farrington office 2-3 day a week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Central Community Fundraising & Engagement Assistant, you will be responsible for the delivery of central fundraising and engagement support to regional supporters. You will be the first point of contact for incoming enquiries and will proactively communicate with supporters across the department, using relationship fundraising techniques to provide an excellent supporter experience and build long term relationships. Our successful candidate will also ensure processes and materials are in place to enable staff and supporters to carry out their fundraising in a compliant and effective way.
You will:
- Be point of contact for regional supporters and provide an excellent supporter experience across multiple channels
- Be responsible for maintaining and updating supporter records, fundraising activity and communication history
- Ensure supporters have the fundraising materials needed to deliver successful, enjoyable and compliant activities
- Assist in the creation and delivery of regular and engaging communications to both internal and external audiences, ensuring data is accurate and contact preferences are adhered to
- Maintain oversight and accurate recording of income and expenditure for the team, including regular reporting of the performance of our supporter's online giving platforms, donation coding and tracking team expenditure
- Provide central support to the regional teams, incl. coordinating logistics for departmental meetings and events
- Support the Challenge Events team in supporter stewardship and event delivery
To be successful, it is important that you have:
- Proven experience of delivering exceptional fundraiser/customer care
- Experienced relationship manager, able to quickly build successful relationships with colleagues, supporters and suppliers
- Excellent project management skills and highly organised
- Impeccable attention to detail and the ability to work independently without supervision
- First-class interpersonal, prioritisation and communication skills, both verbal and written
- The willingness to carry out duties outside office hours in the case of an emergency appeal
- A commitment to Save the Children's vision, mission, values and approach.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- The opportunity to make a tangible difference in the lives of children globally in a dynamic, supportive, and collaborative work environment.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: November 5, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, however, this role will require the successful applicant to work from our London, Farrington office 2-3 day a week. Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services:
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1,171 clients accessed advice and advocacy services, including immigration advice
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305 clients attended our ESOL classes
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250 children, young people and families benefited from our after-school and family support services
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61 people were supported by our counselling team
What we can offer you
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Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
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A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
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A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator
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Flexible and hybrid working
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A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations
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Real potential for growth and a clear and deliverable strategy already in place
Our values
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Empathy: we put ourselves in the shoes of those we work with.
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Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
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Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role Overview
Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff.
Hours: 35 hours per week (including paid half-hour lunch break)
Salary: £55,000 to £60,000 per annum permanent
Leave: 26 days per annum plus bank holidays
Responsible to: Chair of trustees
As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:
Strategic leadership
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Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
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Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
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Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and organisational management
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Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
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Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
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Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial management and human resources
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Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
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Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
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Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
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Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
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Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.
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Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and influencing
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Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
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Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
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Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General duties
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Undertaking any other related duties as required and appropriate to the role.
Person specification
Essential criteria
- Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial management: track record of managing budgets and contracts effectively.
- Analytical skills: experience in complex report writing and data analysis.
- Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.
- Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.
- Policy and advocacy: experience in asylum-related policy or advocacy work.
- Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Supported Accommodation Worker (Future Roots Project)
Salary Banding: £27,500 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion.
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
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Manage a varied caseload with differing timescales and deadlines.
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Be involved in the screening and interview process of potential new Housemates.
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Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
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Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s ASDAN training package.
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To identify any risk factors and ensure appropriate measures are in place.
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Sleep at the accommodation overnight on an adhoc basis and in the case of an emergency or organsiational need. An additional payment will be made to cover for any overnight shifts required,
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Report any safeguarding (child protection) concerns to your line-manager and refer as appropriate
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Be part of a team responsible to ensure the property is meeting all requiredstandards, which will include:
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Regular Health and Safety checks
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Co-ordinating Building maintenance
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Risk Assessments
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To promote and facilitate Youth Engagement across the service
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Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
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Ensure all service administration tasks are completed to a high standard and in a timely manner.
- Immerse hyh’s values into your professional practice at all times.
- Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
- Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
- Work as part of a team by supporting, communicating, and engaging with your colleagues.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link or QR code to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 11th November 2024 and if successful there will be a personal interview stage held on 13th November 2024. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnerships Manager
Location: London, Manchester or Birmingham
Salary: £33,000 - £39,000 London or £31,000 - £37,000 Manchester and Birmingham
Terms: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Purpose of the role:
The main purpose of the Partnerships Manager role is to lead on the delivery of first-class account management to a diverse portfolio of corporate partners, generating income to support Breaking Barriers’ work. Each partnership at Breaking Barriers is bespoke, comprising fundraising, skilled volunteering, awareness raising and, crucially, placement and job opportunities for our refugee clients.
Working closely with the wider Partnerships Management and Programmes teams, you will be responsible for launching new partnerships and retaining business by deepening relationships and identifying opportunities for growth.
The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations:
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply:
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 30th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary from £44,093 to £50,000 depending on experience and qualifications
40 hours per week Monday to Friday
Permanent Contract
Ealing (W14)
Are you a Home Manger or Deputy Manager looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our children’s home in West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities
About the Role
We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.
You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.
In addition we have an in house team of Therapists providing support to staff and young people within the home.
St Christopher’s Academy
Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please click here
The successful candidate will have:
- Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare.
- Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
- A passion for achieving the best possible outcomes for young people.
- Excellent leadership and staff management abilities.
- Exceptional communication and interpersonal skills.
- The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
- Sound business awareness and a flair for promoting the service.
- Flexibility, drive and resilience.
This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.
In return we offer:
- Salary from £44,093 to £50,000 per annum, depending on experience and qualifications.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy.
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CV’s will not be accepted.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready for a new, exciting opportunity to further develop your career in the charity sector? Join our dynamic team at Street League and make a real difference in the lives of young people across the UK!
We have an exciting opportunity to join our team as a Trust Manager. The role is an integral part of Street League’s Commercial Team and will play a key role in prospecting, developing engagement, making funding applications and stewarding relationships with trusts and foundations, supporting Street League’s work to give young people across England and Scotland a brighter future through secure employment.
Here at Street League, sport is at the heart of what we do and is what makes us successful. We support young people holistically, recognising the inextricable links between wellbeing, health, and employment.
Role:
This is a new post introduced as part of Street League’s strategy for 2024-2027, which has growth at its heart. You will be an integral member of Street League’s philanthropy team which is responsible for raising £3m+ annually from trusts, foundations and major donors. Managed by the Head of Major Giving and working closely with our existing Trusts Manager, you will take a leading role in identifying new trust and foundation opportunities for Street League. You will develop new trust and foundation relationships, growing Street League’s income through compelling proposals. You will also manage a portfolio of existing trust and foundation supporters, building strong relationships and enabling our donors to see first-hand the difference their support is making.
Key details:
Salary: £40,016
Work pattern: Monday to Friday 9am-5pm (36.25 hours per week). Please note that we will also consider part-time, flexible hours or a job share.
Location: Hybrid with 1-2 days per week in Street League's London office (Victoria)
Contract: Permanent
Don't miss this chance to be a part of our mission and help change the game for young people in the UK.
To apply for this role, please submit your application via our online application site by clicking the link below where you will also find the Job Description and Person Specification.
Closing date for applications is Monday 28th October 2024.
The client requests no contact from agencies or media sales.
We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.
The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.
A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.
Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).
The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.
Purpose
- To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
- To oversee the pipeline and financial functions, working closely with our accountants and office manager
- To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
- To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
- To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
- To implement and maintain systems and processes that optimise efficiency across the organisation
- To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services
Required experience
We expect applicants to demonstrate relevant experience in the following areas:
- Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
- Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
- Drafting bids, tenders or funding applications
- Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
- Project management
- Line management
Please visit the PSHE Association website for a full job description and personal specification
The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Salary: £35,550 - £45,000 per annum
Location: Home-based within Burford or Rolleston area with travel to our Blue Cross sites
Closing date: 24 October 2024
Interview date: 4 & 5 November 2024
Second interviews: 13 November 2024
Are you passionate about horse welfare and ready to lead a team dedicated to improving the lives of horses across the UK? We are seeking a Rehoming Operations Manager – Horse Care & Welfare Specialist to join our mission at Blue Cross, driving the development of our essential horse services within our integrated rehoming network.
More about the role
As a Rehoming Operations Manager, you will provide direct line management and leadership to our Centre Managers, fostering a culture of performance improvement, development, and empowerment. Your hands-on approach will ensure that quality and standards of pet care are upheld across both on-site and off-site services through regular site visits and data assessment. By identifying potential issues and implementing effective solutions, you’ll drive the highest standards of care for our horses.
In this dynamic role, you’ll drive continuous improvement in the throughput and turnaround of horses in our centres while maximising service quality and efficiency. You will facilitate the development of horse-centred care and exceptional customer service, working collaboratively with other Rehoming Operations Managers to enhance our foster and home-to-home services. Your innovative mindset will be crucial in implementing exciting new rehoming opportunities that align with our strategic goals.
This is a full-time position, working 35 hours per week, Monday to Friday. As the role involves frequent travel, candidates must live within a one-hour commute of either our Burford or Rolleston-on-Dove sites, and be able to travel to other sites as needed.
If you're excited to learn more about this role, take a look at the attached job description and addendum! The addendum highlights the additional duties and experience required for the Operations Manager role which has the specific focus on Horse Care & Welfare Specialist responsibilities part of the role.
About you
We’re looking for a dynamic, innovative leader who’s as passionate about driving results as they are about animal welfare. You’ll have a sharp business mind and exceptional interpersonal skills, making you adept at connecting with team members at all levels. As a natural leader, you’ll inspire and guide a diverse team across multiple locations, empowering them to reach their full potential through effective coaching and management.
Your ability to drive performance improvements will be second nature, and you’ll know how to address challenges head-on, ensuring swift and positive outcomes. With strong analytical skills, you’ll approach problems with a clear, methodical mindset, delivering tangible improvements in both operations and team performance.
Knowledge, skills, and experience
- Significant and varied experience of practical horse management
- Horse management / welfare qualifications (BHS stages 4 / Pony club A test / Degree or relevant equivalent experience)
- Significant experience in leading and coaching small and large teams
- Significant operational leadership experience gained in an animal welfare or care environment
- Proven experience in leading teams to drive performance improvements and service development
- Demonstrable experience of leading teams to deliver high standards of customer experience
- Excellent communication skills with the ability to influence teams at all levels
- Current full manual driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
- Media experience and public speaking skills
How to apply
Click the apply button below and complete the online application process before the closing date on 24 October 2024. Our recruitment process will consist of two parts with a competency-based interview on either 4th or 5th November. Shortlisted candidates will then be invited to a second stage assessment centre approach on 13th November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Operations Manager
We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.
Position: Operations Manager
Location: Remote (travel to Edinburgh is required, up to 4 times per year)
Hours: Part time, 25-30 hours per week
Salary: £34,000 pro-rata
Contract: Fixed Term Contract - 18 Months
Closing Date: 5pm on Friday 8th November
Interviews: 18-19 November
The Role
The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
With project management and change management knowledge and skills to support you in this role, you will have experience of:
- Coordinating and delivering administration services.
- Business improvement projects and reviews.
- Working with different stakeholders to explore policies, processes and ways of working.
This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Data and Innovation Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)
Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)
Contract: Permanent
Overall purpose
Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.
The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.
The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.
Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
Key terms
Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings
About the role
This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.
As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes.
You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.
With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.
The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes.
Key responsibilities
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Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.
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Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions.
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Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.
For a full job description and person specification please see the Recruitment Pack.
Why work with us?
You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.
Some of the benefits of working at Action for Conservation include:
- 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 4 paid volunteer days each year
- A workplace pension with 3% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- Joining a growing organisation with the possibility to progress within the team as opportunities arise
- A robust training package and a bespoke development plan to support your progression and career aims
- Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
- Seeing the impact of what you do, as you transform young people's lives
Our commitment to diversity
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply.
Guaranteed interview scheme
We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
How to apply
The deadline for applications is Sunday 27 October 2024 at midnight. Please click on 'Apply' to complete the online application form.
First interviews will be held remotely in the week commencing 04 November. Second interviews will be held in the week commencing 11 November.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.
Building the next generation of nature conservationists
The client requests no contact from agencies or media sales.
Who we are
Age UK Kensington & Chelsea is an independent, local charity working at the heart of the community to make sure that older people’s voices are heard, their needs are met and their independence is supported. We provide a wide range of services including befriending, practical help, information and advice and a variety of social and leisure activities.
Employee Benefits
As an employee of Age UK K&C you will benefit from:
• 4% Employer Pension, up to 6% Employee contribution
• Cycle-to-Work Scheme
• Season Ticket Loan
• Employee Assisted Project including: up to 6 Counselling Sessions
• Staff Wellbeing Events
• Annual Leave Purchase Scheme
• Length of Service Recognition
The role
We are seeking a Business Assurance Manager to join our organisation, working closely with the CEO and our Senior Management team. You will be responsible for ensuring the smooth running of the organisation, including front of house, quality and governance.
The post holder will oversee timetables, reporting, system quality assurance and processes to ensure they are running smoothly and to agreed timescales.
Key Responsibilities
• Oversee the development and implementation of a framework of quality, business assurance and risk management ensuring that all key activity takes place to the desired quality
• Provide high quality and high-level administrative, co-ordination support to the CEO and SMT • Ensure the smooth running of our governance systems including the Board and Sub Committees.
• Under the direction of the CEO, undertake reviews of quality and governance within the organisation Business Assurance Manager 2024
• Manage, organise and prioritise own workload in response to the service and team requirements.
• Track agreed actions to ensure implementation is achieved against targets
• Manage the agenda and produce the required papers for Board and sub-committee meetings
• Update the SMT to ensure that the frameworks remain up to date, relevant and fit for purpose
• Undertake regular compliance checks against our policy review dates
• Work with the CEO and SMT to ensure the risk register is regularly reviewed, updated and actions are followed through
• Interpret, build upon and comply with company quality assurance standards
• To accurately input, collate, extract and deliver electronic data for monitoring purposes and assist with producing reports, in a timely manner
• Produce reports as required
• Ensure the smooth running of our ‘front of house’ service, including first point of contact.
• Line manage front of house staff and volunteers.
The client requests no contact from agencies or media sales.
We are hiring a Grassroots Development Officer at BVSC on a 2 year contract. Responsible to the Funding and Development Manager, the role of Grassroots Development Officer will be to support the growth and sustainability of small voluntary, community, and social enterprise (VCSE) organisations in Bexley. This role is funded by the VCSE Capacity Building & Infrastructure Fund 2024/2025 through the South East London Integrated Care System (SEL ICS) and aims to enhance the effectiveness of smaller, often informal groups delivering services that are both ‘by and for’ their service users that are crucial in addressing local health and wellbeing needs for the ‘under-served’ but face significant challenges in visibility and support.
The Grassroots Development Officer will be responsible for providing a wide range of organisational development support services and activities to assist grassroots VCSE organisations to develop, thrive and remain sustainable. This role is particularly interested in working with groups who deliver services to young people, the elderly, minority ethnic (global majority) and migrant groups, those with special educational needs and disabilities (SEND), and residents in the north of the borough (areas with high deprivation and a higher proportion of small groups).
You will be led by the VCSE sector within Bexley to ensure services are accessible, connected, consistent and to a high standard. Development work strives to build the capacity and capabilities of local groups, provide partnership/networking opportunities that enable them to carry out their own objectives effectively and offer high quality services. You will work flexibly and nimbly to provide consistent and seamless support to organisations. You will support across the whole spectrum of charity development, but focus on EDI (Equality, Diversity and Inclusion), governance, funding, safeguarding and developing a holistic training package in a variety of formats suitable for grassroots VCS organisations.
To apply please send us your CV, cover letter & completed 'Applicant Questions' form by 11pm on Friday 1stNovember. Successful applicants will be notified by Thursday 7th November, for interviews the following week on Thursday 14th November.
If you have not heard from us by 7th November, please assume your application was not successful, we are unable to provide feedback on applications which are not shortlisted.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
Senior Manager - Advisory and Support Hub
Contract: 2 Years Fixed Term Contract (Renewable), Full Time,
Salary: £56,249- £59,602 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in the International Programmes to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Senior Manager - Advisory and Support Hub to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The International Programmes Department is made up of four regions: East Africa, West Africa, Southern Africa, and South Asia; and three support teams: Programme Support and Knowledge team, the Programme Funding and Partnerships Team and the Programme Operations Team. The International Programmes Department delivers our work across Africa and South Asia focusing on quality programming including advocacy, learning and documentation.
About the Role:
The Senior Manager will manage a process through which Country Programmes (CPs) can access the human resources required to deliver their programme and project objectives effectively and efficiently. This will include working closely with CPs and regional offices to diagnose support needs and identify support options available. Additionally, the Manager will be expected to adopt a CP centred approach to decision making on support provisions and to manage an independent mechanism for quality assurance of the support provision to the CPs.
Following a recent Scoping Study and a process of consultation across the organisation about how such a model would work, the procedures and mechanisms within WaterAid that will be required as part of the Advisory and Support Hub model are currently being developed. The Advisory and Support Hub Manager will be required to:
- Manage the process of piloting the model in one selected region, if required.
- Review the lessons learnt from piloting the model and make recommendations on further improvements that may be required.
- Coordinate the roll-out of the model across the organisation.
- Manage the process of requesting, identifying, deploying, and reviewing assignments.
- Be responsible for maintaining the database or expertise both internal and external to WaterAid.
- Liaise closely with external sources of expertise such as partner and support organisations, international consultants and former WaterAid employees.
- Be responsible for establishing and leading quality review and feedback of support and advice provided.
About You:
- Proven experience in business and project management, preferably in technical support services or related role.
- Ability to manage service provision involving short-term simultaneous assignments to deliver support on time and within budget, using in-house staff and/or consultants (institutions and/or self-employed individuals).
- Proven experience of managing change processes.
- Experience of working with institutions in low- and middle-income countries.
- Effective communication skills and demonstrated experience of managing and motivating others and driving change.
- Exceptional interpersonal skills and ability to work across cultures and to develop good relationships with diverse clients and international collaborators. An ability to achieve this through web-based communication platforms (Zoom and MS Teams, etc.) and working at a distance without face-to-face meetings.
- Analytical thinking and data-driven approach to decision making.
- A degree-level qualification in a related field.
- Good written and oral communication and reporting skills in English is essential.
- An ability to speak French would be an advantage.
Although not essential, we also prefer you to have:
- Experience of working in international development
- Experience of working in a self-funding or commercial environment
- Knowledge of water supply, sanitation, and hygiene
- A working knowledge of Portuguese would be an advantage.
Closing date: Applications will close at 23:59 on 30th October 2024. Availability for interview is required week commencing 25th November 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.