Advice jobs in shaftesbury, dorset
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 08.00 Tuesday 6 May 2025
Shortlisting date: Thursday 8 May 2025
Interviews: Thursday 15 May 2025
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.
About the Insights Hub team
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.
Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.
The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
About the role
The Research Officer will contribute to the Insights Hub’s qualitative, quantitative, and mixed-methods research.
This role supports the Research and Insights Manager with research projects including our flagship UK Civil Society Almanac, designing and analysing data, writing reports, and presenting findings to diverse stakeholders.
The Research Officer will also coordinate the Research Ethics Committee (REC) work, manage client relationships, and oversee research administration.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
The client requests no contact from agencies or media sales.
Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.
At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.
We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.
About the Role
As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:
- Provide specialist advice on disability benefits, social care, education, and healthcare services.
- Advocate for individuals and families, ensuring they receive the support they need.
- Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
- Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
- Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
- Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.
This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.
Who We’re Looking For
We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.
Essential Experience & Skills
- Experience providing advice and support to individuals with disabilities or long-term conditions.
- Strong knowledge of social care systems, disability benefits, and education support.
- Experience in advocacy and casework, supporting individuals with complex needs.
- Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
- Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
- Ability to work independently, manage a varied workload, and use initiative.
- A deep understanding of the challenges faced by individuals with rare genetic conditions.
Desirable Experience & Skills
- Experience working remotely as part of a dispersed team.
- Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
- Access to a car for travel (mileage and travel expenses reimbursed).
Why Join BBS UK?
BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.
By joining us, you will:
- Have a direct and meaningful impact on people’s lives.
- Be part of a supportive, close-knit team that values collaboration and innovation.
- Work flexibly from home while engaging directly with the community.
- Receive ongoing training and professional development.
- Help shape the future of support services for people with BBS.
Additional Information
- DBS Check: An enhanced DBS check is required for this role.
- Safeguarding: Completion of safeguarding training within the first month of employment.
- Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
- Travel Expenses: Covered for outreach work in line with BBS UK policies.
How to Apply
If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!
If you would like to discuss the role before applying, details can be found in the application pack.
Application Deadline: Sunday 27th April 2025
We support and empower our community, champion wellbeing, and raise awareness, ensuring understanding, support, and hope for all affected.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.
You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
• Experience in successfully supporting refugees into sustainable employment
• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Fluent first-language skills in speaking Dari/Farsi
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English
Benefits
We offer a range of benefits including:
• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.
Interviews will be held on 14th and 15th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Advice, Information and Family Support
Location: This is a remote role, though quarterly travel to London will be required.
Reports to: Director of Service Transformation
Salary: £45,000
Working hours: 36 hours to incorporate On-Call Support
Contract Type: Permanent
Role Overview
We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.
You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.
Key Responsibilities
Strategic Leadership and Service Development
- Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
- Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
- Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.
Commissioning and Partnership Engagement
- Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
- Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.
Service Management and Quality Assurance
- Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
- Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
- Ensure compliance with relevant legal, contractual, and safeguarding requirements.
Team Leadership and Culture
- Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
- Promote reflective practice, supervision, and professional development across the service.
Family and Community Engagement
- Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
- Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.
Person Specification
Essential
- Substantial leadership experience within family support services, children’s services, or similar community-based roles.
- Proven success in working with commissioners and securing service contracts or grants.
- Deep understanding of the needs and challenges faced by families of disabled children and young people.
- Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
- Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
- Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.
Desirable
- Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
- Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
- Experience influencing policy or service planning at a local or national level.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Come and make a difference by joining our team reaching people who find it most difficult to access advice. Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework.
We have 2 posts available - 1 based in our Brighton and Hove office, and the second either based in our office, but fully remote working possible. For both posts you will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects. If you are based in our office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.
Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service. If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.
If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).
If you'd like to discuss the role before applying, please contact Nick Vaughan. Please tell us how you meet the Person Specification contained in the attached document when applying.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're seeking an experienced and inspirational leader to Chair our Independent Advisory Group (IAG) whose role is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. As Chair, you'll provide independent strategic guidance, critical insights, and expert advice to shape Travalyst’s initiatives and impact. This role requires a commitment of approximately 1-2 days per month over an initial two-year term (with the possibility of renewal).
Your Impact
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Set the IAG’s agenda and priorities, in close collaboration with the Travalyst CEO and Board Chair.
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Chair a minimum of six virtual meetings per year, bringing all IAG Members together to share learning and provide strategic business updates; ensuring that divergent opinions are heard and respected, and that the group forms a collective view when needed.
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Ensure that the IAG’s advice is timely, relevant, and delivered appropriately to the Board and/or Secretariat.
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Attending Travalyst Board meetings to give updates on IAG activities, performance and learnings (likely 1-2 per year).
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Attending Travalyst’s Annual Convening (likely 2 days per year, usually in Europe).
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Regular strategy and operations meetings with the Secretariat and Travalyst COO.
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Regular status meetings and 1:1 check-ins with IAG Members.
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Regular status meetings with the Travalyst Secretariat.
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Ad hoc meetings, calls, reading/ document reviews, and email exchanges.
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Be accountable for the performance of the IAG.
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Champion Travalyst’s work externally.
About the IAG
Our IAG is comprised of a global group of some of the world’s leading travel and sustainability experts. The role of the IAG is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. Its primary remit is the expert review of Travalyst’s product roadmaps, including impact evaluation. In addition, the IAG’s proactive advice is invited on any topic, including Travalyst’s strategy and theory of change.
The IAG currently has six members, appointed as a core group of experts with a systemic view of travel and tourism. We expect this group to grow to 8-10 members during 2025/6, to fill specific gaps in expertise. IAG Members are appointed by the Secretariat, in consultation with the IAG Chair.
Where needed, the IAG may form a task group (including external subject matter experts) with a clear, time-bound remit. External subject matter experts are appointed by the Secretariat, in consultation with the IAG Chair.
The IAG sets its agenda and priorities through close collaboration between the IAG Chair, Travalyst CEO, and Travalyst Board Chair. It is accountable to its Terms of Reference, which are approved by the Board.
Who you are
You are a visionary leader passionate about sustainability and global travel transformation.
You bring:
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Exceptional people and leadership skills, with a talent for managing nuanced discussion, driving consensus, and building trust.
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Strategic business acumen and proven experience guiding high-impact advisory groups.
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Strong understanding of the travel and tourism space is preferable, to inform robust decisions on complex and nuanced topics.
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A neutral stance with no current ties or conflicts with our coalition partners.
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Strong credibility and network within sustainability, travel, or related sectors.
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Commitment to fostering collaborative, inclusive discussions and outcomes.
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An affinity for the vision and mission of Travalyst, and an appetite to navigate the tensions inherent in driving system change and bringing stakeholders on the journey.
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Proficiency in English language and able to chair in English.
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Ability to attend meetings during EU-compatible business hours.
Ideally, you have one or more of the following:
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Strong chairing experience, particularly of groups with divergent and nuanced opinions.
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Existing profile and credibility with sustainability stakeholders, in line with the ambition and future scale of Travalyst.
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Good knowledge of, and networks across the global travel and tourism industry, or sustainability data technology, or similar industry.
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Good knowledge of research methods, and the ability to discern robust arguments made from research.
Support available to you as IAG Chair
Operational support from the Secretariat will include:
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Ensuring the smooth operational running of the IAG to deliver its agenda, priorities and roadmap.
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Preparing, supporting and debriefing IAG meetings, and managing records of key advice and decisions.
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Leading recruitment and onboarding of new IAG Members and/or subject matter experts.
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Monitoring IAG governance processes and performance, and making recommendations for improving processes.
Honorarium
The IAG Chair will be offered an annual honorarium, in recognition of the critical role played by the IAG and the time commitment required for full participation and leadership.
Additionally, pre-approved reasonable out-of-pocket expenses can be reimbursed, where required.
Equalities
Travalyst promotes a diverse and inclusive working environment. We welcome applications from everyone with suitable skills and experience, and we will make reasonable adjustments where necessary to enable people with particular needs or requirements to work with us. Please add any recruitment adjustment requests to your application, as well as notifying our team of your pronouns. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We want everyone who works with us to feel respected, valued and able to contribute at the highest level.
Join Us
This role offers a unique opportunity to contribute to a meaningful cause while providing strategic leadership and critical insights. If you have the expertise, passion, and 1-2 days per month to dedicate, we invite you to seize this opportunity to shape the future of travel sustainability. Help us make travel a lasting force for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Ideally based in the Highlands but the post holder can be based anywhere.
- Workplace type: This post can be carried out remotely, desk space is available in Ross and Cromarty Citizens Advice Bureau.
- Hours per week: Hours are flexible. This will be discussed at interview and agreed on appointment.
- Type of contract: 2 years fixed term with extension if targets are achieved.
- Salary scale: £25,600 per annum plus performance incentive.
Closing date: 20th May 2025
Interview date: 26th May 2025
It feels good to know you are making a difference to people’s lives. In this role you will support the North Highlands Consortium of 4 citizens advice bureaux, all independent charities which provide free, impartial and confidential advice and information that give people the tools they need to sort out any issues or problems.
Your role will be to design, instigate and deliver a programme of corporate and other fundraising and sponsorship to raise funds for the North Highlands Consortium bureaux. Success in this role will mean our services can be maintained and expanded, now and into the future, enabling people in our communities to prosper and thrive.
You may live in the Highlands, or you may be anywhere in the UK. You will need to understand our communities and engage potential funders in the worthwhile work we do to enhance lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.
As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.
Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."
Key Responsibilities:
- Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
- Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
- Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
- Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
- Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
- Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.
Experience and Skills:
- Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
- Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
- Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
- Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
- Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
- Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
- Computer Literacy: Proficient in using computer systems and software.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.
We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.
Responsibilities
- Content Creation:
- Drafting and editing engaging content for various channels (website, social media, email, print).
- Creating and updating website content.
- Developing and creating a newsletter to engage an audience of followers.
- Writing and broadcasting external emails.
- Creating templates for ASC-wide use based on brand e.g. PPT templates.
- Stories Database
- Managing a database of case studies that are gathered through ASC case work and through digital channels.
- Social Media Management:
- Managing and monitoring social media channels, responding to enquiries, and engaging with supporters.
- Contributing to the development of social media strategies for specific projects.
- Sharing key messages and calls to action on social media accounts.
- Campaign Support:
- Assisting with the development and execution of marketing campaigns.
- Tracking campaign performance and providing data analysis.
- Collaborating with the Exec and Leadership to identify comms opportunities.
- Podcast:
- Recording and editing.
- Graphic design using CANVA to accompany the above.
- Other Duties:
- Responding to queries from the general public.
- Attending meetings, events, and conferences.
- Liaising and building relationships with journalists and other key stakeholders where required.
- Providing general administrative support to the marketing and communications team.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
- Personal Attributes
- Purpose driven with an commitment to our mission and values.
- Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
- Willingness to support colleagues and contribute positively to team objectives.
- Solution orientated, with the ability to anticipate needs and resolve issues independently.
- Experience
- Experience in the field of External Communications & Marketing, preferably in the charity sector.
- Experience in using various communication channels, including digital platforms and social media.
- Skills
- Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
- Ability to tailor messaging for different audiences.
- Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
- Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
- Ability to organise and prioritise tasks in a changing environment.
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge
- Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: 12:59pm on Wednesday 30th April 2025
Shortlisted candidates will be asked to complete a selection exercise prior to their interview
Interviews will take place on the 19th & 20th May
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
As Senior Policy Manager, you will take a leadership role within the Policy and Influencing Team, providing strategic direction and subject matter expertise in health policy related to bowel cancer. Working closely with the Head of Policy and Influencing and Director of Research, Policy and Influencing, you will drive the development and implementation of policy initiatives that align with the organisation’s strategic priorities and positively impact the lives of people affected by bowel cancer. You will lead a team of policy officers and provide expert advice on complex policy issues, influencing decision-makers in government, healthcare organisations, and partner agencies across the UK.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy.
This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services.
You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year.
If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you.
To apply
- Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
- Visit our website to download an application form
- Submit your completed application form via our website
Please note that we do not accept CVs as applications.
Closing date for applications: 9am on Monday 12 May 2025
First-round interviews: 21 or 22 May in central Birmingham
The client requests no contact from agencies or media sales.
Location: Flexible
Salary: Grade 4 - £34,085 per annum
Full time: 37.5 hours per week
Contract: Fixed term until end of March 2026
Closing date: Monday 12th May 2025 at 11.30 pm
Are you a marketing professional looking for your next move? We have an exciting opportunity to join Shelter and our fight for home – you could soon be making a real difference to people affected by the housing emergency.
About The Role
You will promote and market our Services for Professionals products such as Training and Consultancy services and our Expert Housing Advice Service, using a variety of methods including email, direct calls, webpages, social media. You will support the Marketing Manager to implement the marketing strategy and develop implementation plans.
About You
You will have substantial experience and understanding of marketing techniques, with excellent communication skills and an understanding of writing for professional audiences. Strong IT skills will also be needed, including practical experience of working with back - end web content applications, email marketing and campaign management systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
The team are multi disciplinary and deliver various second tier services such as training in housing and homelessness prevention and projects to support frontline staff to secure positive outcomes for their clients. We work closely with colleague in the Legal team, Learning and Development, Business Support and Telephone and Online Advice Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered,
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Management Accountant[i] – 14 hours over 2 or 3 days a week (to be agreed)
Salary: £47492 per annum pro-rata based on 35 hours FTE
£18997per annum for 14 hours a week
Location[ii]: The role is primarily home based but attendance at our London office
is required for some days during the year
Who are we?
We are a charity providing free legal advice to women to help them navigate their way through the legal system and inform them of their rights. Addressing Violence Against Women and Girls (VAWG) is a major part of ensuring that women achieve equality. We also work to influence law and policy and provide training to professionals who work with women.
Job overview
As we celebrate our 50th anniversary, Rights of Women seeks an experienced Management Accountant who will work proactively with us to provide leadership in the management of our finances, utilising their experience, innovation and best practice to maximise the use of funds to support women who need our essential services.
Rights of Women is primarily funded through grants; therefore, it is essential that the post-holder has experience working within a similar funding environment, with a comprehensive understanding of the associated complexities, compliance requirements, and reporting obligations.
This is a new role and provides a great opportunity to develop leadership and management experience, develop new processes and undertake project management.
Due to the nature of the role and requirements which are based within a women-only organisation, this post is open to women only.*
[i] This post is open to women only, as permitted under Schedule 9, Part 1 of the Equality Act 2010. Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies
[ii] The role involves working within a women-only organisation and independently attending a women-only building where services are provided to victim-survivors of violence against women and girls (VAWG).
Our vision is to achieve equality, justice and safety in the law for all women.

This is a new role within the communications and engagement team, with responsibility for helping our members to campaign and secure improvements to regional transport accessibility. The role is part of our work to achieve justice in society, where disabled people’s voices are amplified, and our message is heard and acted upon.
You will work across the north of England, mirroring the regions covered by the Sub-national Transport Body ‘Transport for the North’. You must live in this region to apply and undertake this position.
You will collaborate with Transport for All members, disabled people’s organisations, and civil society organisations, bringing disabled people together to share our views on accessible transport and make change. Where campaigning is already taking place, you will work alongside it, offering resources and practical support as desired.
You will need to stay abreast of transport developments in your region, and work closely with other teams to share your insights. This will ensure local disabled people’s experiences guide the national agenda.
Key responsibilities
1. Planning and development (10% of time)
· Plan regular activity across your region, considering staffing, budget, and wider organisational requirements
· Help to develop and deliver Transport for All’s membership offering, community building and local campaign support
· Keep Transport for All’s CRM and records up to date
· In partnership with your manager, create systems to monitor objectives against funding and organisational targets and prepare reports to evidence progress against these
2. Communication and community building (50% of time)
· Build relationships with local members, campaigners, disabled people’s organisations, groups and forums
· Represent Transport for All at meetings and events, including giving presentations on our work
· Organise and deliver regular member meetings online and offline, providing space for people to connect, share transport accessibility news and plan and progress campaigns
· Contribute and commission member content for the member newsletter, website, and social media
· Speak to the media and develop and grow a network of local members willing to train as spokespeople for meetings and media interviews
· Promote and grow a diverse membership in your region
· Ensure members can take part in paid opportunities via the training, research and consultancy team
3. Policy influencing and campaigning (30% of time)
· Maintain awareness of the policy agenda for your area
· Keep abreast of transport issues local members are experiencing
· Act as a conduit between members, the Insight and Advice team, and the Policy, Public Affairs and Campaigns team
· Work collaboratively with the Policy, Public Affairs and Campaigns team to form and maintain relationships with key regional stakeholders
· Coordinate responses to regional transport consultations in line with Transport for All positions, coordinating contributions from members, and giving guidance to members who wish to respond individually.
· Bring together and support members and campaign groups to influence local policy through local or national Transport for All campaigns. This could mean you will:
o Support members with campaign planning
o Provide practical support eg booking venues and access support for meetings, coordinating emails to local members
o Give guidance on technical aspects of transport policy
o Attend meetings with decision makers alongside campaigners, and representatives from the Policy, Public Affairs and Campaigns team
o Publicise campaigns in local media
o Document campaigners’ experiences for others to learn from eg via website pieces or commissioned blogs
· Contribute to Transport for All’s understanding of overarching issues and contribute to national campaign planning.
4. Insight (10% of time)
· Share information about the Transport for All advice-line with members and the disabled community in your region
· Give updates on regional transport changes to the Insight and Advice team to support accurate advice giving and regional casework
5. General (at all times)
· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed
· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager
· Line manage and supervise members, contractors and staff as required
· Work within the Social Model of Disability
· Work in adherence to Transport for All’s values and staff policies
· Maintain confidentiality
· Attend staff meetings as needed
Skills
We’re looking for someone who:
1. Understands transport accessibility barriers for disabled people, this may be from personal experience
2. Lives in, and has knowledge of, the Transport for the North region, including political and/or transport structures
3. Is confident representing an organisation and building and managing external relationships
4. Has experience of working collaboratively to mobilise campaigners, including running meetings or events
5. Has a track record of securing change through campaigns, activism, public affairs or political influencing
6. Has versatile written and verbal communication skills, including listening skills
7. Can demonstrate excellent teamworking skills with the ability to work flexibly and collaboratively across a remote organisation
8. Is committed to, and understands, the social model of disability, and disability justice
We particularly welcome applications from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.
Why choose us?
Transport for All is a disabled people’s organisation. Almost all of our team and trustees have lived experience of impairment or chronic illness.
We’re committed to understanding and respecting each other's access requirements. Accessibility is embedded in our systems and ways of working, and wellbeing is our focus.
Transport Justice for disabled people.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
This exciting role is responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, lottery and statutory sources, as well as HNWI. We are looking for an ambitious and strategic fundraiser with a proven track record of raising significant funds from charitable trusts and foundations, lottery and statutory sources as well as HNWI, who, alongside our existing team, will help to grow and develop this area of fundraising for the Macular Society. The post holder will have a proven eye for detail, an analytical nature, first class relationship management skills and a flair for writing successful applications.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.