Advice Information Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a good listener? Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly? We need you to facilitate our Talk and Support weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others when the regular group facilitator is unavailable.
This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone We ask you to commit to covering up to 3 groups per week, although this will vary on a week by week basis. Each group you cover will last for one hour.
*Listening to group conversations, ensuring they flow and are appropriate. Making appropriate contributions. Creating friendly & welcoming atmosphere. Being link between the group & Talk & Support team. Reporting safeguarding concerns.
*Effective listening skills; Good verbal communication skills; Work with wide range of people.
*Understanding Sight Loss Pack; Expenses; Supervision and help from your Manager; Training as appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers to help in our Social Hub, which provides activities and a welcoming space for refugees and asylum seekers. The commitment is for 3 hours a week on a Tuesday morning - 11am to 2pm.
You will be ideal for the role if you enjoy talking to people from a variety of countries and making them feel welcome. Also, if you’re happy to be flexible and fill in where needed.
We have a variety of games and activities, like chess, board games, table tennis and table football and would really value having a volunteer who enjoys playing games and encouraging people to join in.
We are a friendly charity and support a wonderful community of 150 families and individuals.
You will need to go through a DBS check, provide the details for references and be contactable via WhatsApp once you join us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a positive difference in your community? Do you have any time to spare each week or month? MindWell is looking for volunteers to join our team and help us connect more people in Leeds with vital mental health and wellbeing resources.
About the role
We're excited to offer a new volunteer role that will be crucial in helping us reach and support more people across Leeds.
As a MindWell Community Events Champion, you’ll be part of the MindWell team and play a vital part in helping us raise awareness of the information, guidance and support MindWell offers.
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You’ll attend health and wellbeing events where you’ll meet and talk to people about MindWell.
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You’ll hand out our MindWell promotional materials and, where possible, show people the MindWell website.
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You'll encourage people to sign up for the MindWell newsletter.
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Gathering people’s feedback about the website would be a huge help.
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Promote events on social media if you know how to.
Who we’re looking for
We welcome volunteers living in Leeds from all walks of life especially those with personal experience of mental health challenges, and those from LGBT+, disabled, and Black, Asian, and Minority Ethnic (BAME) communities. You don’t need any specific skills - what matters most is your willingness to help and your enthusiasm to learn. We’re looking for people who are:
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Caring and compassionate
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Positive and motivated
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Reliable and committed
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Collaborative and good at communicating
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Open to learning and growing with us
Even if you don’t feel you match all these qualities perfectly, that’s okay! We’ll provide all the training and support you need to feel confident in your role.
Volunteer benefits:
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Learn new skills and gain experience in the mental health field.
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Be part of a supportive, friendly team.
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Receive induction and ongoing training, including free eLearning.
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Make a meaningful difference in your community.
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Have your travel expenses reimbursed and enjoy discounts on event tickets.
About MindWell
MindWell is the go-to online resource for adult mental health and wellbeing support in Leeds.
The website provides clear, practical, and reliable information to promote understanding, normalise self-care, remove barriers and help people find the support that’s right for them. Join us in creating a caring and mentally healthy Leeds.
To apply, simply download and fill out our Expression of Interest form and email it to us.
You’ll hear back from us within 10 working days, and we may invite you for an informal chat to learn more about you and the opportunity. If no positions are currently available, we can, with your permission, keep your application on file and reach out when new volunteering opportunities arise.
We’re on a mission to make it easier for people in Leeds to connect with local mental health support, especially those who might face barriers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.
Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Rugeley.
- Are you passionate about wanting to help young people?
- Do you have 2 to 4 hours to spare, once a month?
- Are you ready to make a long-term, regular, commitment?
If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.
You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with.
You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.
Here’s a few of the young people we have waiting for a volunteer:
- Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
- Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
- Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
- Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
- Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.
*names have been changed
The Application
- Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
- The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
- Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process
Our values are to be Compassionate, Open and Bold. If this sounds like you, please click the apply button. Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.
Our mission and vision Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to volunteer your time and knowledge as a Trustee to support Latin American communities across London and the UK? IRMO would love to hear from you.
We are recruiting three new trustees to help steer our organisation through its next chapter of growth. As board members, IRMO trustees play a vital role in supporting our organisation to broaden its reach and impact, bringing valuable and varied expertise to the table.
We particularly encourage individuals from the Latin American community to apply. However, we would like to hear from all candidates who believe they can make a difference for our organisation and our community.
About IRMO
Our vision is a future where Latin Americans and other Spanish and Portuguese speakers living in the UK have equal rights, live free from poverty and discrimination, and feel empowered to pursue their aspirations.
Our mission is to enable the development, agency, and participation of all Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities.
We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organized across three main operational areas—Advice and Casework, education, Training and Employment, and children and Young People—and a crosscutting area: Advocacy, Research, and Campaigning.
With 40 years of experience, we support over 4,000 people every year.
Being a Trustee
IRMO’s Board of Trustees is made up of six to nine Trustees, who work together to ensure the charity is run properly. As a trustee, you will have the opportunity to support IRMO’s strategic development and oversee its finances. Trustees meet every two months (usually online in the evening) and are asked to commit an additional eight to ten hours between meetings to follow up on actions and provide advice and input on strategic documents and areas of work relevant to their areas of expertise.
General Responsibilities
- Stay up to date with and assess the political, economic and social contexts that affect IRMO’s work
- Support the development of and approve IRMO’s key strategic documents
- Annually review and approve IRMO’s budget
- Review, update and approve major policies
- Approve salaries, benefits, terms and conditions for staff
- Ensure that IRMO’s financial structure is adequate for its current needs and long-term strategy
- Ensure that the organisation has the necessary resources in place to meet its long-term goals
- Ensure that the Board of Trustees is adequately informed of the condition of the organisation and its operations
- Ensure that published reports adequately reflect the nature of the services and the financial condition of the organisation
- Approve major actions of the organisation, such as capital expenditure over authorised limits and major changes in activities and services
- Review staff results in relation to IRMO’s aims and objectives, as well as annual and long-term goals
- Appoint, supervise, support, and appraise IRMO’s Director
- Provide candid and constructive criticism, advice, comments and praise
- Ensure that the Director has established appropriate policies to define and identify conflicts of interest throughout the organisation and are administering and enforcing those policies
- Appoint independent examiners/auditors subject to approval by members
- Ensure compliance with relevant legislation affecting the organisation
- Annually review the performance of the Board of Trustees and take steps to improve its performance
We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis.
Enable the development, agency, and participation of all Latin Americans by responding to both immediate needs and structural inequalities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
Many of our service users don’t use English as their first language and rely on high quality translation to understand information. Therefore, we are looking for volunteers who can accurately translate English text into any of the languages below:
Bengali, Arabic, Amharic, Albanian, Vietnamese, Romanian, Polish, Tigrinya, Punjabi, Urdu and Hindi.
Volunteers need to:
•Be at least 18 years old
•Hold a translating or interpreting qualification or to hold a degree (in any subject) and be fluent in speaking and writing in English, and one or more of the languages above
•Have excellent command of English and other language(s)
•Have grammatical accuracy
•Have excellent proof-reading skills including IT skills
•Have use of own computer
•Be willing to have a basic DBS check
•Have the willingness to learn about human trafficking issues
•Have the ability to maintain confidentiality
To apply please complete an application form on our website.
Medaille Trust's mission is to provide refuge and freedom from modern slavery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the SSAFA presence at your local military base? Ideally you will already have links to the base; you’ll have some experience of managing people and basic I.T skills. If this sounds like you, we’d love to hear from you!
What is a Service Committee Chair?
There are SSAFA committees on many military bases in the UK and overseas. Each one has a Chairperson to oversee all aspects of the committee. Reporting to the Regional Chair, you will ensure that the committee is running in line with SSAFA’s policies to keep clients and volunteers safe; that all services provided are appropriate and effective and that the committee is financially sound. You will be the public face of SSAFA on site.
Why do we need you?
We’ve been supporting the Armed Forces community for more than 130 years. In recognition of their service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need volunteers who can represent SSAFA on the base and beyond, ensure that everyone knows about SSAFA services and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about leadership, networking, coordination, and administration. Many volunteers can carry out this role from home and from their place of work.
The role would suit someone looking to offer a regular time commitment. You would need to organise and attend a minimum of four meetings each year. The Chair is an Office Bearer and in addition to voting rights, holds the casting vote.
What would you be doing?
• Providing support to all SSAFA Service Committee volunteers
• Holding regular committee meetings, at least four per year
• Ensuring that all requests for grants are reviewed by the committee in line with the committee’s Terms of Reference
• Working with the Community Volunteer Coordinator to oversee all SSAFA community volunteering, ensuring beneficiaries get support that is effective and timely
• Monitoring volunteer numbers against the demand for support and recruiting new volunteers as needed
• Building positive relationships with the senior management team on the base and the local SSAFA branch working in the wider community
• Providing reports and information to the local SSAFA branch and to SSAFA’s Central Office
• Overseeing an annual plan and fundraising programme to meet the locally identified needs
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser
• Working with Central Office staff to ensure all volunteers complete all mandatory tasks in line with the training and vetting requirements of their role.
• Volunteering within the standards and values of SSAFA including adhering to our policies such as the volunteering policy and data protection policy
What can you gain from this volunteering role?
• Give back to your local military community
• Gain experience of holding a key local role with oversight of all SSAFA activity on site
• Use your skills, knowledge, and life experience to benefit others
• Support and friendship from your local SSAFA committee and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What about training and support?
• An induction to SSAFA specifically designed for Chairs and Chairmen within SSAFA’s Volunteer Network
• Online training modules on safeguarding and GDPR, so you are up to date on how to keep beneficiaries, their families and information safe
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from a Regional Operations Support Manager (per region)
• Support from SSAFA’s Welfare team, Volunteer Development team and Volunteer Experience team
• Reimbursement of out-of-pocket expenses
What are we looking for?
• Friendly and approachable people of any age (18+) with some experience of coordinating people
• Good written and spoken English
• Ability to engage the senior managers on site representing SSAFA and the needs of clients
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies represented on base and SSAFA colleagues
• Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Volunteer management skills
• Ability to keep within the boundaries of the role e.g. prompt reporting of safeguarding concerns in line with SSAFA policies
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies
• Willingness and means to travel to meetings or events as required
• Ability to provide two referees: former employers or other people that know you well (other than relatives)
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference – become an Academy Governor
You don’t have to be a parent or member of staff to be an academy governor – applications are appreciated from all with an interest in the local community. Academy governors come from all walks of life and specialist knowledge is not always needed. What IS essential is a desire to get involved in children’s education and make a difference to their lives.
We welcome applications from those with educational, health & safety and safeguarding experience, but academy governors are all volunteers and training and support is provided. The University of Chichester (Multi) Academy Trust partners new governors with a ‘buddy’ – a trusted and more experienced colleague on the governing body – who initially acts as their mentor. Briefing information and assistance is also available through newsletters, websites and helplines provided by the local authority and the Department for Education.
The Mission is to create a vibrant inclusive and aspirational family of academies, transforming life chances for pupils through excellent teaching, le
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping your community? Want to boost or enhance your communication skills while making a real difference? Looking for valuable experience community outreach, or volunteering?
If so, we have an incredible opportunity just for you! Neighbourhood Watch is organizing 250 events nationwide to help BT customers understand the Digital Switch. The events will be held in community venues such as libraries, community centers and village halls.
We’re on the lookout for enthusiastic volunteers to join us in making these events a success. And don’t worry if you’re new to the Digital Switch – we’ll provide all the training you need!
Responsibilities and duties
·Team Up: Partner with another volunteer to run an informative 3-4 hour event.
·Set the Stage: Help set up the room and create a welcoming atmosphere.
·Engage and Educate: Chat with BT customers, explaining the Digital Switch and sharing what Neighbourhood Watch is all about.
·Personal Connections: Interact with attendees one-on-one or in small groups.
·Feedback Fun: Collect feedback through surveys and learn what our community thinks.
·Share the Knowledge: Hand out information leaflets.
·Wrap It Up: Ensure everything is tidied up and attendees leave informed and happy.
Why It Matters:
Your role is crucial in helping BT customers understand the Digital Switch. You’ll be the friendly face of Neighbourhood Watch, making sure people know where to turn for support and creating a positive impact in your community.
Time commitment
·Each event lasts 3 to 4 hours.
·We ask that you attend at least one full event, but you’re welcome to join more!
Who We’re Looking For:
No prior knowledge is necessary – just bring your enthusiasm! Ideal volunteers:
·Love engaging and supporting people.
·Are available during daytime.
·Can attend online training sessions.
·Are able to travel to event locations.
·Share Neighbourhood Watch values.
Training Provided:
We’ve got you covered with two online training sessions:
·A 90-minute session.
·A 1-hour session.
Plus, you’ll have direct support from the Neighbourhood Watch team every step of the way.
Expenses
We will refund traveling to the event and refreshment.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
A bit about this role
As a charity we receive numerous enquiries on a daily basis from members of the public related to cats and feline welfare. Our enquiries volunteers are part of a passionate team of volunteers that help Cats Protection signpost and manage these enquiries. They help our feline friends answering questions from members of the public, providing advice and signposting queries to other volunteers and employees if needed.
What can you expect to be doing?
- Responding to enquiries from members of the public
- Communicating with others and proving information in response to queries
- Signposting queries and requests to other team members
A bit more information about this role and the team...
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by being the link between members of the public and Cats Protection. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with:
- Good organisational skills
- Willingness to be part of a team
- Strong interpersonal skills
- The ability to deal with sensitive situations
- Good IT skills
- Listening and communication skills
Time expectation
Our enquiries volunteers usually spend 4 to 6 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.
What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook. In this role you will be: • Managing group membership – authorising Requests to Join. • Creating a warm and welcoming environment. • Supporting group conversations. • Working with a Volunteer Moderator Team to create engaging content for the Group. • Ensuring House Rules are followed and content is appropriate. What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sight loss can be a big deal for many people: It often comes later in life and throws up many challenges. There can be a lot to get your head around and new things to learn. In this role you will help people who have had an initial contact with RNIB by sharing with them relevant information, including available services, ways to connect with others in a similar situation, and opportunities to play a positive role in removing barriers in society. In support of your conversation you will make brief, accurate notes in the customer contact record. In short, you’ll play an important role in helping people on the journey to living well with sight loss. You will join a well-established, friendly team that makes outbound calls to RNIB beneficiaries and supporters. This role can be done from home, with the ability to make calls at times that fit in with your schedule. We’re seeking a minimum commitment of four hours per week, for a period of around six months. Calls can be made between 10am and 7pm. Full training will be given before you start making calls. We are seeking to recruit a group of volunteers that includes some individuals with lived experience of sight loss. How you will be supported in your role Comprehensive training will be given before you start making calls, and support will continue throughout your volunteering. The team you are joining is located across the UK. There are opportunities to connect with other volunteers and colleagues via MS Teams, including social “Kettle catchups”. The team meets twice a year in person, and you will be very welcome to take part.
How often will I be needed?
- 4 Hours per Week
Key requirements
- You must be aged 18 or over. This opportunity requires two references. You will need a laptop or PC through which you will access an RNIB virtual desktop. Reliable Broadband is needed as calls will be made through your internet connection. You’ll need a quiet and confidential space at home when making calls, so that neither your screen nor conversations are visible / audible to others in your household.
Home based
- This role is home based
Additional location information
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Homebased
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You will have a friendly, empathetic and non-judgemental disposition and be able to listen well – acknowledging, and building rapport. A sociable nature and the ability to put people at ease are important qualities. You will be confident with IT and will have experience of MS Windows and common software