Advice and information manager jobs in feltham, greater london
About The Role
You will be working in a collaborative, fast-paced and creative environment and will play a key role within our Engagement Team to strengthen Youth Music’s relationships with individual givers. This role will focus on engaging individuals to support our mission, managing relationships with community supporters, and delivering strategies to enhance community fundraising and individual giving.
About You
You are a motivated and relationship-driven individual who is passionate about music and making a difference. You will have a strong ability to engage, motivate and influence prospective and existing individual givers, a strategic mindset for fundraising and supporter engagement, and excellent stewardship skills. Your ability to build lasting relationships with our donors and community fundraisers will be key to your success in this role.
Key Responsibilities
- Create and execute a strategic plan for growing community fundraising and individual giving, and monitor and evaluate the impact of this.
- Take ownership of Youth Music’s guestlist donation initiative, securing gigs to add an optional donation in aid of Youth Music.
- Support the Philanthropy Lead in cultivating major donor relationships and co-investment opportunities with charitable trusts and foundations.
- Support the Ambassador & Supporter Engagement Manager and Philanthropy Lead with administration of onboarding Youth Music advocates and Change Makers.
- Lead on the administration and organisation of community fundraising events/activities. You will support challenge event participants with their fundraising by liaising with them before and after events, ensuring they feel prepared and have the Youth Music resources they require.
- Work with the Communications Team to make the most of the exciting communications opportunities that exist in the run-up to, during and after fundraising activities and events - including helping to collect, create and distribute photos, videos, news stories, interviews and social media posts.
- Lead on Gifts in Wills and Legacy Giving.
- Manage our fundraising reconciliation, carefully producing donation reports and logging donor information on Salesforce.
Other roles will include supporting the Engagement team with an array of day-to-day tasks such as:
- Provide supporter care; taking and responding to supporter enquiries via phone, email or post.
- Work on securing gifts, raffle prizes and other sponsorship to elevate community events and fundraisers.
- Manage the fundraising enquiries inbox and be the first point of contact for receiving donations and giving advice on how to fundraise for Youth Music.
- Contribute to Youth Music’s media channels to promote and support campaigns and events.
- Update Salesforce with accurate information about all donations and fundraising activities, and support others in its training and use.
- Ensure that all fundraising processes are compliant with GDPR regulations and Fundraising Regulator practice.
- Keep up to date with trends in community fundraising, corporate fundraising and charity events.
- Attend evening events as required, including potential travel and overnight stays.
- Be proactive in identifying opportunities for learning and professional development to ensure excellence and continuous improvement.
- Represent Youth Music at events.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
- Commitment to equality, diversity and inclusion, with good awareness of accessibility and understanding of inclusive best practice.
Person Specification
Minimum Criteria
- Two years experience of working in a fundraising/similar role.
- Experience identifying and securing new supporters and managing existing donors.
- Experience monitoring, evaluating and reporting against strategic growth plans.
Other Essential Criteria
- Community fundraising events/activities administration experience.
- Have experience in Gifts in Wills and Legacy Giving.
- Experience using Salesforce or other similar platforms.
- You’ll be a great people person, able to engage with members of the public enthusiastically and empathetically.
- You’ll have excellent research skills and careful attention to detail.
- You’ll have a good understanding of the Fundraising Regulator and the Code of Fundraising Practice.
- You’ll be a team player.
- You’ll be methodical and well organised.
Desirable Criteria
- Experience in a youth or music-oriented organisation.
- Understanding of the music education and/or music industries landscape.
- Passion for music and interest in its benefits for young people and society.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Flourish Team Leader
Reference Number: 279
Salary scale: £30,000 - £32,000 per annum
Contracted hours: 37.5 hours per week
Contract length: Permanent
Working base: Negotiable, Herts Mind Wellbeing Centre closest to home
Reports to: Services Manager, Complex Needs and Community
About the Service
This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.
The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.
The Flourish Team Leader plays a significant role in the co-ordination and running of the Flourish service. This role is key to the development and support of the team and the wider organisation.
Service Objectives
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
Key Responsibilities:
- Support the Services Manager with effective running of the Flourish service.
- Mange a caseload of up to 3 clients
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
- Line manage staff and where necessary volunteers.
- Maintain and enhance service delivery standards and effectiveness.
- Lead a team of Flourish Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.
- Promoting the service, increasing visibility and being responsive to changing needs.
- Provide practical and emotional support to encourage service users to develop their independence within their local community.
- Monitor outcomes and evaluate the service. Produce quarterly reports.
- Ensure that the safety and wellbeing of service users using the service is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Oversee Flourish peer support groups in hotels and the community
- Overseeing and coordinating Flourish Together Events for Separated Migrant Children and Young People.
- Become level 3 trained in Safeguarding
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of application: Ongoing until role is filled.
Interviews: Held on a rolling basis.
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
As Payroll Technician, your role will support the work of our highly acclaimed Professional Services team, providing payroll services to churches and Christian charities.
The Professional Services team at Stewardship is in great demand and is looking to build on the support it provides to UK churches and Christian charities. As a payroll technician, you will work alongside our award-winning Payroll Bureau team, with responsibility for building relationships with and serving a distinct group of Churches and Christian Charities.
This is a one year fixed term role to cover maternity leave.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Specialist Housing IDVA
Salary: £30,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Fixed Term until March 31st 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Specialist Housing IDVA will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.
To be successful as the Senior Specialist Housing IDVA you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG higher level qualification.
You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 4th May 2025
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Position: Director of Income Generation
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of Income Generation a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation is central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to engagement and income generation. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and thought leadership to income generation. Someone who can work collaboratively across the organisation to lead and drive forward our ambition for income generation.
You will act as the leading authority on matters relating to income generation, providing advice across the organisation including to the Executive Group and Trustees.
You will enable the delivery of related transformation programmes that increase and diversify income. And have strategic ownership of the income generation programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on income generation functions planning and budget setting contributing to the overall business planning process for the Income and Engagement Directorate
Closing date for applications: 9:00am Monday 12th May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This is a fantastic opportunity for a proactive, people-focused Administrative Assistant to join the Examinations Operations team at the Royal College of Radiologists (RCR) as our next Examinations Administrative Assistant.
At the RCR, we deliver world-class examinations in clinical radiology and clinical oncology — empowering thousands of doctors as they advance in their careers and improve patient care. As the first point of contact for our candidates, you’ll play a vital role in their exam journey, providing accurate information, timely support, and a calm, professional presence from start to finish.
You’ll be part of a passionate, collaborative team that thrives on delivering high-quality service and takes pride in supporting doctors through some of the most important milestones in their careers.
What you’ll do
- Process candidate applications, including examination fee payments.
- Prepare and pack all examination paperwork and stationery for use at venues.
- Maintain accurate records of candidate data, in various forms.
- Unpack and organise all stationery following its return from exam venues.
- Take responsibility for the examinations enquiries telephone line and emails.
- Support administrators with the marking of candidates’ answer sheets and produce reports of candidates and question performance using the marking software.
What you’ll need
- Experience of successful working within a team and the provision of a professional, friendly, and responsive service to colleagues and external contacts.
- Good working knowledge of Microsoft packages such as Outlook, Word and Excel
- Experience using and maintaining a database or equivalent to store and retrieve information so that data is accurate and current.
- Sound oral and written communication skills
- Effective interpersonal skills
- Accuracy and attention to detail
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us:
Greenhouse Sports is on a mission to transform the lives of young people from disadvantaged communities through the power of sport and mentoring. We’re looking for a Head of People who is as passionate as we are about creating opportunities for young people to succeed. If you believe in the power of sport for development, this could be your chance to make a real impact.
About the Role:
As Head of People, you will lead the strategic direction and operational delivery of our People function, championing and developing a culture where our coaches and support teams can thrive. This is a pivotal senior role, offering the opportunity to shape our people strategy, drive organisational development, and position Greenhouse Sports as an employer of choice. You’ll work in close partnership with the Senior Leadership Team to foster an inclusive, values-driven environment that enables every staff member to do their best work – all in service of our mission to help every child have a fair chance to succeed.
This role is ideal for a senior HR professional who is ready to partner with senior leadership, confidently make tough decisions, and handle challenging situations with empathy and discretion. You’ll build strong relationships across all levels, stay self-motivated, and keep a sharp eye on both the details and the bigger picture. This could be your first senior role if you have already demonstrated calm, capable leadership and are ready to step up, especially if you’ve taken responsibility for a broad range of People solutions in previous roles.
Key Responsibilities:
- Lead the People function with strategic and operational oversight of all HR activities, aligning with organisational goals and values.
- Collaborate with senior leadership on staff development plans and lead and measure staff engagement and support broader cultural development efforts.
- Partner with managers across the organisation to develop their skills and ensure consistency in approach.
- Manage employee relations issues, ensuring fair and legally compliant outcomes, with varying levels of complexity.
- Lead and continuously improve recruitment practices, driving forward our Diversity, Equity and Inclusion strategy, embedding it into all areas of people practice.
- Maintain responsibility for safeguarding compliance within HR policies and practices and act as Deputy Safeguarding Lead.
- Lead and continuously improve HR systems, policies, and procedures.
- Manage and support the development of the HR Officer.
Who We’re Looking For:
- CIPD Level 7 qualified, or demonstrable equivalent experience including experience in a senior HR role.
- Passionate about improving the lives of young people through sport, and inclusivity in the workplace
- Strong leadership and influencing skills. Self-motivated, discreet and able to deal with confidential information professionally.
- In-depth knowledge of employment law and best practice HR across the employee lifecycle
- Exceptional communication and interpersonal skills, with a proactive and collaborative approach
- A forward-thinking, values-led leader who is excited by the opportunity to develop
Why Join Us?
At Greenhouse Sports, we’re more than just a charity. We’re a close-knit team driven by a shared goal: to make a positive impact on the lives of young people. We offer a flexible, supportive work environment, with fantastic benefits like a personal wellbeing budget, health insurance, and a generous holiday allowance. Plus, we’re proud to have been named one of The Sunday Times’ Best Places to Work 2024.
Join us and be part of a team that’s making a real difference.
Interested?
If you would like to apply, please submit your CV and cover letter. Please highlight your skills, experience, and passion for supporting people and aligning with our mission.
Application Deadline: Friday 23rd May at 23:59hrs. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity.
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.
The Young Trustees Movement (YTM) is looking for an Administrator. This is a full-time role (we are open to part-time arrangements) to support with administration, communications, delivery and our board of trustees (governance).
Key information:
- Full-time role (37.5 hrs). We are open to a part-time role (30 hrs)
- The Salary is £28,000 per annum (this is the full-time salary)
- Permanent contract
- Home-based / fully remote
- We welcome flexible working requests
- Deadline: Sunday 4th May at midnight
We are looking for someone who:
- Can communicate clearly
- Takes initiative and can work independently
- Can prioritise their workload to manage multiple deadlines
- Enjoys improving, updating and following processes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Room to Heal is looking for a Co-Director for Finance & Fundraising to work with our Co-Director for Frontline Operations to support the thriving of our community.
About us
Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.
We are looking for a Co-Director who:
- Will ensure the overall financial sustainability of the charity through development of the fundraising strategy and oversight of its implementation
- Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
- Has awareness and interest in psychotherapy and group work
- Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
- Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
- Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
- Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.
We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.
The client requests no contact from agencies or media sales.
Prostate Cancer Research aims to develop and deliver breakthrough medicines and treatments to achieve a world where people are free from the impact of prostate cancer. The organisation believes that it is only through research that we can build a future in which no family will have to fear losing a loved one to prostate cancer. In the last four years, we have expanded the amount of research it funds by four times.
Prostate Cancer Research is seeking a an experienced, dynamic and driven Trusts & Statutory Executive. The role will take a lead on identifying and securing collaboration and funding opportunities with both existing and prospective partners, developing and managing a pipeline of funding partners that align with PCR’s mission and core programmes of work.
Since 2018, PCR has significantly increased income from Trusts & Foundations and Statutory sources, as well as working in collaboration with other medical research charities and non-profits. This is a newly created and integral role within the Partnership Fundraising team to build on this work and will be key to identifying and nurturing relationships with prospective partners and funders, as well as developing and implementing comprehensive partnership strategies to engage existing and prospective partners.
The ideal candidate will have demonstrable experience of developing and nurturing relationships with funding partners (with experience of identifying and securing at least five-figure income), understanding complex issues and working with others to identify solutions, and producing compelling funding proposals in support of this work. They will also have excellent communication and interpersonal skills with the proven ability to build and manage strong, impactful relationships.
Finally, candidates must have a passion for securing funding that will help improve the lives of people with prostate cancer and a commitment to advancing healthcare through strategic partnerships and collaboration.
Key Responsibilities
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Conduct proactive prospecting and qualification of Trusts & Statutory funding opportunities to build a robust pipeline of potential funders.
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Identify and nurture relationships with prospective Trust & Foundations and Statutory funding partners aligned with the mission and values of PCR.
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Develop and implement comprehensive partnership strategies to engage existing and prospective funding partners.
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Stay informed about PCR’s current and future work and translate larger, complex programmes of work into relevant, compelling funding asks.
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Work closely with PCR's delivery departments and other income streams to identify, develop and maximise income generation opportunities.
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Lead the preparation and submission of funding applications and reports for both existing and prospective funders.
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Develop compelling, high-quality proposals for new and existing programmes, ensuring they are tailored to each funder’s priorities and aligned with organisational objectives.
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Lead negotiations and secure funding support from funding partners for activities aligned with PCR’s programmes of work.
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Effectively manage project monitoring and reporting for PCR’s existing funded activities with identified funding partners, including regular communication, reporting, and public recognition of contributions (as appropriate), working closely with PCR’s delivery and communications teams.
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Stay informed of industry trends, giving initiatives, and relevant developments to inform partnership strategies and opportunities.
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Represent PCR at external events, conferences, and meetings to promote partnership opportunities and expand our network, as required.
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Database management to record pipeline and enable strategic planning against established KPIs and income targets.
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Support Director of Partnerships to monitor and report income performance to PCR’s Board of Trustees.
For a full list of desirable candidate experience, please see the attached job description.
How to apply
Please apply by submitting a copy of your CV and a supporting statement (no more than 2 pages) highlighting your suitability for the position and why you are interested in the position.
There will be a two-stage interview process. The first interview will be online (via Teams), and the second will be an in-person interview at our offices in Holborn, London.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.
You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.
Closing date: Sunday 4th May 2025
Interviews: Monday 12th and Tuesday 13th May 2025
Start date: Monday 18th August 2025
Specific responsibilities relating to the role:
Supporting the delivery of our maths curriculum:
- Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
- Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
- Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
- Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
- Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
- Format any newly generated maths curriculum content for printing.
- Reformat maths curriculum resources for online delivery of tutoring sessions.
- Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.
Quality assuring tutoring delivery:
- Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
- Support our programme delivery team to craft communications and feedback to tutors.
- Produce ‘quality tips’ and resources for tutors and staff.
- Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.
Delivering volunteer tutor training:
- Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
- Support the Training Manager by contributing updates to tutor training content.
- Create content for tutor CPD materials to support with maths tutoring.
Person specification
Qualifications criteria:
- Qualified secondary school teacher of Mathematics
- At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils
- Right to Work
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor
- Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
- Willingness to learn and become confident in the KS2 maths curriculum
- Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
- Able to communicate pedagogy in jargon free, accessible ways to non-specialists
- Empathetic and skilled at providing feedback in a sensitive but constructive way
- Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
- Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience.
- Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
- Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
- Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
You will be likely be more successful in this role if you have:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Position: Director of External Affairs
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Director of External Affairs a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for an experienced and focused leader who has the ability to drive forward our brilliant Policy & Evidence, Campaign & Public Affairs and PR teams. We’re looking for someone who can work collaboratively across the organisation to ensure our work has a positive impact for the MS community.
With the ability to provide strategic and thought leadership, you’ll act as the leading authority on matters relating to external affairs, providing advice across the organisation including to the Executive Group and Trustees.
You’ll have significant experience of developing and implementing relevant external affairs strategies and of successfully leading policy, communications or campaigning functions in an organisation of comparable size and complexity. You’ll also need to be influential both internally and externally, including representing the MS Society at a range of external meetings with a variety of audiences.
As well as leading on planning and budget setting for the external affairs functions, as a member of the leadership team, you will also contribute to the strategic leadership, planning and policy formulation of the MS Society as a whole.
We’re looking for someone who is committed to collaborative working, who is excellent at building relationships and trust with colleagues at all levels, and whose focus is on supporting high performing teams and enabling them to do their best for the MS community.
Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview date:
First interviews: Friday 23 May 2025
Second interviews: Wednesday 28 May 2025 or Thursday 29 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
JOB TITLE: Facility Coordinator
SALARY: £30,000 - £33,351
LOCATION: LSE Students’ Union
WORKING HOURS: 37 hours per week
CONTRACT TYPE: Full Time
JOB SUMMARY: Join LSE Students' Union as a Facility Coordinator and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. You will lead the daily operations, manage a broad booking system, and provide exceptional customer service to students and external clients. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!
Who are we?
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
What's the Job?
LSESU is looking for a proactive and driven Facility Coordinator to oversee the daily supervision and operation of our sports facilities. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal and external bookings, including LSE Sports Clubs, and coordinate weekly sports events such as BUCS, Club and Society events and private hires from external companies.
In this role, you’ll work closely with the Ops and Facility Manager to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will oversee training procedures, incident reporting, and various administrative tasks, including financial reporting and facility usage tracking.
You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and successful execution of sporting events, whilst also managing bookings and supporting continuous improvements and innovations.
Who are we looking for?
We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in leading a team of student staff, ensuring their development and performance.
A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal.
We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…
Benefits and Perks
25 days of holiday per year (pro rata)
Additional closure periods at Christmas and Easter
Free LSE Students’ Union gym membership (including advice from dedicated professionals)
Cycle to Work scheme enabling significant savings on bicycle purchase
Access to LSE staff training courses
Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
Flexibility for work-life balance
Interest-free travel loan
How do we recruit?
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
For further about the role, please see the attached full job description and person specification.
Want to apply?
To apply for this role, please complete an online application.
Scroll to the bottom of this page and click the apply button.
In the meantime, if you would like to have an informal chat about this role, please contact:
Job Application Timeline
Closing date: 11th May at 23:59pm
*Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: 23rd May
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and passionate Project Worker to join the Lucy Faithfull Foundation’s Children & Young People’s Team. Our work makes meaningful and lasting difference to young people’s lives by preventing harmful sexual behaviour and by responding to incidents to restore safety and promote positive outcomes.
This new Project Worker role will support the delivery of a varied range of projects across our young people services, also offering opportunities to contribute to the development of exciting, new, youth-led initiatives. As part of your role as Project Worker, you will support in the development and delivery of our young people’s website, Shore, as well as providing non-judgemental and anonymous advice and support via our chat and email service.
We offer a welcoming and supportive environment, with access to excellent one-to-one and group supervision to develop your clinical practice. This is a varied and highly rewarding role, where you will be supporting our approach to youth participation and advocacy.
Alongside hybrid working, this role will be based at either our office in Bromsgrove, Worcestershire or Epsom, Surrey.
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office after one month in the position)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of Benenden medical cover
If you're interested in hearing more, please download our job pack.
#projectworker #youthprojectworker #youngpeople #youthwork #projects #clinicalpractice
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.