Administrator Jobs in Basingstoke

Support Administrator – Fuel Bank Foundation

Contract Type: Full Time, Fixed Term (12 months)
Hours: 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM
Location: Remote (based in the West Midlands) with occasional travel for team meetings within the Midlands.

Are you a confident communicator with excellent administrative skills? Do you thrive in a fast-paced, dynamic environment, managing customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

At Fuel Bank Foundation, we are the UK’s leading charity for fuel poverty, committed to tackling the challenges of fuel crisis support. Through our innovative network of community partnerships, we provide emergency financial assistance and practical solutions for individuals unable to pre-pay for their energy.

As a Support Administrator, you will be instrumental in ensuring the seamless operation of our charity network activities. You’ll work closely with internal teams and community-based partners to deliver high-quality administrative support, maintain accurate data, and drive improvements in service delivery.

Key Responsibilities:

• Inbox Management: Manage and respond to daily queries received in inboxes with a focus on efficient communication.
• Data Integrity: Request and gather additional information from partners and applicants, updating in-house CRM systems and Excel spreadsheets to maintain accurate, reliable records.
• Escalation: Proactively escalate unresolved queries to the appropriate team members.
• Document Management: File electronic documentation accurately and maintain a central registry of Network Members to ensure compliance with regulatory standards.
• Partner Coordination: Act as the first point of contact for Network Partners, addressing inquiries and providing support.
• Audit Compliance: Monitor and track partner activities, ensuring adherence to internal audit processes.
• Training Preparation: Assist in preparing and dispatching training resources for partners and help organize partner training sessions.
• Data Analysis: Collect and analyse data to identify areas for improvement in network operations and contribute to process enhancement initiatives.
• Process Improvement: Recommend and implement solutions to streamline administrative processes and improve efficiency.

 What We’re Looking For:

• Administrative Expertise: Strong background in administration with experience managing records, reports, and correspondence.
• Communication Skills: Excellent verbal and written skills, with the ability to adapt communication styles for diverse audiences.
• Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Organisational Abilities: Exceptional attention to detail and time management skills to manage workload effectively.
• Problem Solving: A proactive problem solver with strong decision-making capabilities.
• Teamwork: Collaborative mindset with the ability to work independently and as part of a high-performing team.
• Adaptability: Flexibility to adapt to changing priorities and support partner communications.

 Desirable Skills:

• Knowledge of the energy sector, fuel poverty challenges, or experience in the charity sector is advantageous but not essential.

 What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

You will work to support our National Volunteer Team, to recruit and train volunteer applicants for all volunteer roles across Cruse and to support volunteer engagement, communication and ongoing training opportunities for existing volunteers. As volunteer needs and engagement strategies continue to evolve, this role requires a proactive and adaptable approach to improving processes, integrating new technologies, and responding to emerging challenges. You will contribute to developing innovative recruitment and retention strategies, ensuring that our volunteer program remains dynamic, inclusive, and responsive to the needs of both volunteers and the communities we serve. Occasional travel will be required.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks:

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice, and they can be viewed online:

• Applicants in England and Wales: DBS Code of Practice
•  Applicants in Northern Ireland: AccessNI Code of Practice Previous convictions will not prevent full consideration of your application to work with Cruse.

Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

Key Responsibilities

The candidate will be responsible for administration at Soundabout which includes:

• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.

• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.

• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.

• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)

• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.

• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).

• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.

• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required. 

• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.

• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.

• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.

• Supporting administrative tasks across the organisation as required. 

CRM Administrator

We Are Seeking a CRM Administrator to take ownership of a CRM system and support data-driven decision-making in a leading fostering charity.

Position: CRM Administrator
Salary: £30,444 - £34,104 per annum (£37,555 - £42,630 FTE, plus London weighting if eligible)
Location: Remote or based in London, Belfast, Cardiff, or Glasgow (occasional travel to London required)
Hours: 28 hours per week (0.8 FTE)
Closing Date: 23rd February 2025

About the Role

As CRM Administrator you will lead the management, development, and optimisation of the Microsoft Dynamics system. This role is crucial in ensuring the CRM supports the charity’s strategic goals, improves reporting capabilities, and enhances engagement with members and service users.

Key responsibilities include:

• Acting as product owner for the CRM system, providing guidance and first-line support.
• Managing system access, security, and compliance with data protection regulations.
• Delivering training and support to staff, ensuring effective CRM use.
• Developing and implementing a roadmap for system improvements based on business needs.
• Managing relationships with external CRM and IT providers to ensure quality service delivery.
• Creating and refining reports and dashboards to drive data-informed decision-making.
• Supporting integration between CRM and other organisational systems.
• Promoting data integrity and best practices, identifying opportunities for system enhancements.

This is an exciting opportunity to shape the way data is used and technology to support foster carers and the children they care for.

About You

We are looking for a proactive and detail-oriented CRM professional with strong problem-solving skills.

Essential skills and experience include:

• At least two years of CRM management experience (preferably with Microsoft Dynamics).
• Ability to administer and configure a CRM system, including custom objects, workflows, and permissions.
• Experience supporting membership or sales teams, implementing their CRM requirements.
• Strong reporting and data analysis skills, with experience creating dashboards and automating business processes.
• Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.
• A collaborative and solutions-focused mind-set.

Desirable:

• Experience working in a membership or charitable organisation.
• Familiarity with NetSuite accounting software.
• Personal or lived experience of foster care.

About the Organisation

You will be working for the UK’s leading fostering charity, to ensure that every child in foster care can thrive. The charity provides training, support, and resources to foster carers, influences policy, and campaigns for positive change.

They are committed to diversity, equity, and inclusion, ensuring all team members feel valued and empowered. If you want to be part of a charity that makes a real difference, we’d love to hear from you!

Other roles you may have experience of could include; Systems Admin, Microsoft Dynamics Administrator, Senior Dynamics Administrator, CRM Systems Administrator, CRM Manager, CRM Trainee Administrator, IT Systems Administrator, Microsoft Dynamics 365 Administrator, Dynamics 365 Admin, CRM Database Administrator, D365 Admin. Etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The IME is a small charity with staff consisting of the Chief Executive, a Digital Content Editor, the Membership & Administration Officer with support from a Finance Contractor.  The staff work alongside approximately 70 volunteers that sit on the various committees and working groups.

This vacancy has come about due to the early-retirement of the current post-holder who will provide a handover along with some training during role induction.

As a charitable organisation we promote and support the impartial study and understanding of medical ethics and its integration into clinical practice through education, research, and publication.

Learning and Development Administrator

Location: Remote / UK

Position Type: Indefinite Full-Time

Salary: £23,933 per annum

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. 

We are looking for a Learning & Development Administrator to join our HR Team. Please note this is a remote, permanent opportunity to join our team.

What you will be doing

We are looking for a Learning & Development Administrator to join our HR Team. This role reports to the Learning and Development Lead and provides a first-class L&D administration service across the organisation. 

We are looking for someone who has an appetite when it comes to the training and development of our people. You will be responsible for the administration and support of the development and coordination of training across the organisation. Supporting with our bi-weekly induction sessions and taking a hold of them in the L&D Lead’s absence, we are looking for someone who is keen to develop and engage with the business. The Learning & Development Administrator will be used to working to deadlines defined by the plans and standards as agreed with the L&D Lead. Your role will also entail managing our LMS portal and managing the automation within the system. 

In line with the implementation of the overall training strategy and annual objectives, you will also work in close partnership with the HRBP’s, Talent Acquisition Team, HR advisors and other key stakeholders to ensure the L&D function delivers a quality service to our employees for their complete employee life cycle.

What we are looking for

We would be keen to hear from those who have experience already working in an learning & development role and preferably with previous LMS experience (Moodle). You will have solid organisational and communication skills, having the ability to liaise with stakeholders across the business when it comes to their queries as well as onboarding new starters for the induction programme. Use of PowerPoint is essential along with extensive administrative skills. 

We believe in internal progression and growing our own talent, so you can expect support in meeting your career ambitions.  To support you, we will invest in “on-the-job” development, qualifications, and coaching as appropriate. If you are ready for your next challenge and can add value to our HR Team, express your interest today!

What we offer

• Training and development opportunities
• Flexible working 
• Simply Health Cashback Scheme (Optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria) 

Diversity at Forward Trust

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

*We reserve the right to close this vacancy early

About the organisation

The Botanical Society of Britain and Ireland (BSBI) is the leading charitable organisation promoting the enjoyment, study and conservation of wild plants in Britain and Ireland. We aim to build a diverse community of skilled and enthused botanists, provide data and science to help address biodiversity loss and climate change and disseminate information to drive a passion for plants. To do this we provide opportunities for involvement for all through a range of participation projects, surveys, indoor and outdoor events, training opportunities and the production of books and other resources. Our Distribution Database (DDb) holds over 50 million plant records, making it one of the world’s largest biological recording databases and in March 2023 we published the third Plant Atlas, mapping changes in the distribution of British and Irish flora. Our latest organisational Strategy, available on our website, describes our future plans. 

About the role

An exciting opportunity has arisen to become the first Administration Officer for the Botanical Society of Britain and Ireland. The charity and our membership and activities have grown rapidly over the last five years through two rounds of strategic change. There is continued strong demand for our data, expertise and skills, creating opportunities to develop our projects and partnerships. We need excellent administration in place  to ensure we are deploying our capacity and resources in the best way to support the Society and our members and to advance the understanding and appreciation of wild plants.

This role provides an excellent opportunity to work across the BSBI, supporting staff and volunteers in the smooth running of the Society, helping shape processes for a resilient future. 

The post would suit an early career individual with an interest in botany/ecology who is keen to develop their skills and their network through a full-time post within the charitable sector, or an experienced administrator looking to make a vital contribution to a growing organisation.

How to apply

Read the job description and person specification available on the BSBI website carefully along with the job application guidance notes. Then complete the job application form and personal details form and submit these to the email address provided.

Applications must be received by midnight on Sunday 2 March.

Interviews will be held online on during the week commencing 10 March.

The postholder would ideally take up the position in or before May.

BSBI aims to uphold the principles of equality and diversity in all its activity, including the recruitment and employment of staff. Applications are welcome from all suitably qualified or experienced people, regardless of situation or background. We particularly welcome applicants from those who are currently underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities. Should you have any questions about the role or require any adjustments to the recruitment process, please get in touch through our website.

Join us in our mission to create space for nature to thrive alongside people.

About the role

We are looking for an enthusiastic, hardworking, and highly organised Finance & Admin Officer with an eye for detail to join our team at the Lifescape Project. This person will play an integral part in our financial and operational management as the organisation expands.

Candidates will need to be comfortable with taking on a wide range of financial and non-financial tasks, carrying them out in a timely and accurate way and using their initiative.

About the us

The Lifescape Project is a small and growing charity dedicated to protecting and restoring wild landscapes, helping to provide a future for all life on earth. We focus on ambitious projects that solve complex environmental problems by leveraging the skills and expertise of a multi-disciplinary team across science, law, economics, technology, and culture.

Role responsibilities:

• Financial Processing (60%): Manage QuickBooks, raise invoices, monitor debtors, handle staff expenses, assist with banking, gift aid, year-end procedures, VAT returns, and payroll.
• Operational & Administrative Tasks (40%): Organise meetings, manage HR systems, support recruitment and onboarding, liaise with suppliers, maintain policies and procedures, support EDI initiatives, manage volunteers, and handle general administration.

Experience and qualifications:

• Degree or equivalent qualification, or extensive experience in a similar role (desirable).
• Accounting qualification (AAT Level 3) or extensive experience (essential).
• Double entry bookkeeping and QuickBooks experience (essential).
• Experience in financial transaction processing, reporting, and charity sector accounting (desirable).
• Strong organisational, communication, and IT skills, with the ability to work independently and remotely.

Benefits:

• 36 days annual leave (28 days plus public holidays)
• Annual Lifescape retreat and paid work travel
• Pension scheme
• Computing equipment
• Potential for study leave
• Flexible & remote working arrangements

For further information, including the full job description and person specification, please download the candidate information pack.

Apply now to be part of a team dedicated to solving environmental issues and protecting the natural world by emailing your CV and covering letter (no more than 2 pages) outlining how you meet the person specification and why you are the right person for this role.

Closing date: Friday 21 February 2025.

First round interviews: 13 and 14 March 2025.

Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)

Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE). 

Location: Remote. We will strongly prefer candidates who can be based in the UK.

Probation: 6 months

Reports to: Director of Finance and Operations

Who We Are

Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.

We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world. 

Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.

About the Role

Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London. 

We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills. 

You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.

This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.

We are open to flexible work arrangements and committed to diversity and inclusion.

Key Responsibilities

• Taking charge of the day-to-day financial activities and office administration of the organisation.

• Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines. 

• Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.

• Preparing invoices and receipts to stakeholders as required.

• Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review. 

• Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.

• Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.

• Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed. 

• Preparing and attaching expense receipts to the CEO’s monthly credit card statements.

• Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.

• Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance.  TOILs will be provided when the meeting is held outside your normal working hours.

• Assisting the CEO with board papers and circulating them to board members before board meetings.

• Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.

• Arranging meetings for the CEO when required.

• Assisting staff and board members with queries on finance or administrative matters.

• Any other appropriate duties.

Essential Skills

• Accounting, finance, or economics qualification.

• A minimum of two years’ experience in bookkeeping and administration roles. 

• Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.

• Understanding of the chart of accounts structure, cash/accrual accounting basis.

• Understanding of the expense claim process.

• Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)

• Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload. 

• Self-motivated and able to meet all deadlines.

• Supportive, collaborative and able to build relationships with both internal and external stakeholders.

• Abilities to work independently with initiative.

Desirable Skills

• Understanding of the annual audit process.

• Understanding of the organisation’s annual budgeting process.

• Experience of working in a not-for-profit sector.

• Awareness of charity accounting and restricted funds.

• Submitting Gift Aid Claims.

• Experience using CRM system.

• Experience in remote working.

Staff Benefits

• 30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time. 

• Remote working

• Employee Assistance Programme

• Season ticket loan

• Cycle to Work Scheme

Application Process

Please click on "How to apply" button to download and complete our Employment Application Form for Finance and Admin Officer, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am  (BST) on 24th February 2025.

Successful shortlisted candidates will be notified by COB 28th February 2025.

Interviews are expected to take place on 4th - 5th March 2025 online.

This opportunity is also listed on our website: https://humanists.international/about/work-with-us/

We want to hire a highly organised and proactive Business Support Officer to play a key role in our small but dynamic team. This role supports our CEO, manages key operational functions, and oversees financial and administrative processes, ensuring the smooth running of our organisation. You’ll be at the heart of our work, helping to strengthen youth services across the West Midlands.

This is a part-time (2 days/14 hours per week) permanent role. The role is remote, with equipment provided. We’re looking for someone with excellent digital literacy, strong relationship management skills, and experience in project coordination, governance, or financial oversight—ideally within the non-profit sector.

The successful candidate will maintain internal systems, support external relationships with funders and partners, and supervise the Training & Finance Administrator to ensure high-quality service delivery. Your role will involve financial oversight, including budgeting and reporting, as well as managing contracts, governance compliance, and organisational planning to support YFWM’s long-term stability and impact.

About us: Youth Focus West Midlands (YFWM) supports the development and delivery of high-quality youth work across the West Midlands. We work with youth workers, professionals, agencies, and policymakers to strengthen the sector, providing resources, training, and strategic support. As a registered charity, we help organisations and individuals develop youth work opportunities, advocate for best practices, and facilitate partnerships to ensure young people in the region benefit from impactful and inclusive services.

These unique and rewarding freelance audit opportunities would suit experienced experienced audit professionals that are flexible, love diverse travel experiences, supporting worthwhile causes and inspiring people. AfID is recruiting on behalf of a leading specialist in international NGO grant audit services for development donors such as the UN and the World Bank. Assignments would suit experienced qualified audit professionals with grant audit / management experience, ideally in a not-for-profit/ international development context

Role overview.

Complete international grant expenditure audits for a diverse range of projects (grant recipients) funded by international donor institutions ranging from emergency aid, to long term development in areas such as agriculture, health or infrastructure or technical research. Assignments are 1-3 weeks in length and based across the European mainland and the developing world. These are offered on an assignment by assignment basis, one to two months in advance.

Contractors can be based outside the UK 

Requirements

• Qualified ACA / ACCA or equivalent – 5+ years post qualified experience
• Grant management and audit and reporting experience with international institutions. Preference given to individuals that have worked on UN or EC grant assurance assignments
• Diplomacy and cultural sensitivity while working with a hugely diverse range of clients and beneficiaries
• A real interest in international development and associated funding structures
• Ideally but not essential fluency in a second language such as Spanish, German, French, Arabic & Portugese
• Excellent communication, report writing and presentation skills in English.
• Resilience and adaptability

​ Personal attributes:

• At least 5-10+ years of relevant audit experience
• Ability to work under pressure; Strong planning, organisational and time management skills
• Sound technical and analytical skills, report writing and presentation skills

Passionate about international travel and development and willing to work in international locations. Individual must be prepared to travel to challenging locations when it is deemed safe to do so. Individuals must also be able to demonstrate effective past working practices when working remotely with a range of clients. 

At Humanimal Trust we passionately believe that humans and animals should benefit from equal medical progress. Do you wish for a future where all patients matter whatever the species? As the Administartion and Finance manager you will enable the charity to operate in an organised, efficient and effective manner. This vital, varied and senior role in a small team involves a range of key functions, proactively supporting the CEO and Board of Trustees. It encompasses a range of business support functions, including book keeping, HR administration, coordination and monitoring of projects, office management, developement of policies and procedures, and will also hold the position of Company Secretary.

Position: Administration and Finance Manager

Accountable to: CEO

Responsible for: Administration Assistant

Location: Remote working, with occasional in person time.

Full time

Circa £40,000

Responsibilities:

• Provide executive support and guidance to the CEO and Chair of the Board of Trustees
• Ensure the Trusts records for the Charity Commission for England and Wales and for the Scottish Charity Regulator are always up to date and any changes in relevant law and guidance are communicated to the CEO and Board
• Manage dailyadministrative activities
• Take ownership of data entry, retrieval and database maintenance
• Liase and manage external providers. Contract negotiation
• Resonsible for Trusts book keeping and financial reporting
• Take accountability for invoices and expenses
• Liaise with payoll bureau to accurately process salaries
• Administer uto enrolment pension scheme
• Support the designated Data protection Officer by advising on obligations, monitoring compliance and training staff
• Contribute to and support the delivery of the strategic business plan
• Review policies, procedures,staff handbooks and the Governance Manual to an agreed rolling schedule
• Ensure appropriate infrastructure is in place and colleagues are trained in the use of CRM systems, and communications and engagement platforms

Closing date: 2nd March 2025

First Interview: w/c 10th March 2025

Department: Portfolio & Planning
Contract type: Permanent
Salary: £23,000 – £25,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Head of Portfolio and Planning 

The Portfolio Management Office (PMO) team’s core purpose is to provide support, guidance, and assurance of the delivery of the National Fire Chiefs Council’s (NFCC) national programmes and projects by providing specialist expertise, knowledge, and facilitation across the portfolio. The team ensures proper governance procedures are in place and that project/programme methodologies are embedded and adhered to.

The PMO is also the central point of contact for the Project/Programme Managers, assisting with the management of their projects as well as acting as a critical friend to challenge and scrutinise to ensure that they are adhering to processes and providing information in a timely manner for internal and external reporting to internal boards and the Home Office.

As Portfolio Co-Ordinator you will be responsible for the administration needs of the Portfolio Office and providing additional ad hoc admin support to Programme teams.

You will be responsible for dairy management and event organisation for the PMO for workshops and training sessions, this will involve booking travel and accommodation.

The post-holder will provide support to the Head of Portfolio and Planning with secretariat support, providing support with the PMO reporting and monitoring function to all programmes and Portfolio administrative tasks.

Key responsibilities:

Provide direct secretarial support to Head of Portfolio and Planning including drafting of correspondence, diary management and co-ordination, administrative tasks.

Co-ordinate and organise meetings, workshops and events including the arrangement of venues, travel and accommodation, where appropriate. For portfolio and programme level.

Assist with creating and facilitating masterclasses and workshops for the wider portfolio team.

Attend programme and project meetings and support them by preparing and circulating report packs, taking minutes, logging decisions and actions and tracking the completion of agreed actions.

Preparing necessary presentation materials for meetings.

Lead on the co-ordination of the forward planner and scheduling in business case submissions.

Act as liaison and first point of contact via the PMO inbox and provide signposting to relevant colleagues within NFCC who can respond to queries raised.

Be responsible for raising Purchase Orders (PO) forms.

Research and compiling data for portfolio and projects ad-hoc, liaising with key stakeholders internal and external.

Managing documents and files in the SharePoint environment ensuring the Information Management framework is implemented.

The successful candidate will:

Have a keen understanding and use of o365, SharePoint and Microsoft Suite, Excel and Word in particular.

Be able to demonstrate high levels of literacy, numeracy, accuracy, communication and writing skills with a strong attention to detail.

You have experience working in an admin function.

You have excellent time management skills.

You establish effective relationships with senior stakeholders within the organisation and develop a deep knowledge and understanding of your business area.

You have the ability to apply reasoning and knowledge to decision-making and solving problems.

You are confident working alone or as part of a wider team.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description on the NFCC website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website . CV’s will NOT be accepted for this position.

Closing Date – 25 February 2025 with interviews being conducted on the 3 March 2025.

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

The Finance and Administrative Project Officer will play a crucial role in ensuring the financial integrity and administrative efficiency of our projects in the DRC. This position involves a wide range of responsibilities, including budget management, financial reporting, and compliance with donor requirements. Additionally, the role includes supporting partner NGOs in their organisational development, ensuring they meet donor requirements, and providing guidance on financial management. The officer will also be involved in procurement, travel logistics, and the publication of financial information. 

This role is pivotal in maintaining strong relationships with funders and partners, contributing to the overall mission of RFUK to protect rainforests and support Indigenous Peoples and local communities. 

Location: London (hybrid), France (remote) or Democratic Republic of Congo (remote/hybrid)  

Candidates must have a pre-existing right to work in one of these countries. Please note RFUK is unable to cover any relocation costs. 

Salary: GBP 33,835 in the UK / EUR 32,042 in France / USD $41,395 in DRC 

Please note that all salary amounts are gross and exclusive of employee contributions and taxes. Variances in salary amounts are due to different employer costs. The DRC salary figure applies to DRC nationals only, as expats are subject to additional 25% tax.  

RFUK operates a fixed salary grid, and salaries are non-negotiable. 

Contract type: 12 months fixed-term (with the possibility of extension) 

Other entitlements: 30 days annual holiday (in addition to Bank Holidays); other benefits depend on the location of the candidate 

Hours of work: Full time, 35 hours a week 

Start date: As soon as possible 

Person Specification

The ideal candidate should be highly motivated and a detail-oriented professional with a background in financial management and administrative support, particularly within the context of international development or charity work. Excellent written and spoken fluency in both English and French is a non-negotiable requirement to ensure that you’re able to effectively communicate and collaborate with our diverse teams and partners.

Your experience should include managing project budgets, tracking expenditures, and producing high-quality financial reports. You should be well-versed in working with local NGOs, ensuring compliance with donor requirements, and supporting their organisational development.

Strong interpersonal skills, meticulous attention to detail, and ability to work under pressure are integral qualities for a member of the RFUK team. This role would suit someone who is eager to develop new skills and contribute to the cause of protecting rainforests and supporting Indigenous Peoples and local communities. You should be committed to the mission of RFUK and be enthusiastic about contributing to the success of our projects. 

For further details regarding the role and specific qualifications required, please consult the Job Description.