Administration Management Jobs

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life. 

We have an exciting opportunity for a Paediatric Physiotherapist to work in an interdisciplinary team alongside an Occupational Therapist, Speech and Language Therapist, specialist workers, family support workers and the families/carers of the children within groups in Hemel Hempstead on Fridays. 

As a Clinical Care Manager, you will also play a pivotal role in overseeing the clinical operations within the charity. Providing strategic direction and leadership to therapy teams, ensuring alignment with the charity’s mission and goals including the recruitment, training, and performance of therapy staff; fostering a supportive and effective work environment. You will be responsible for ensuring that our children and families receive the highest standard of care while supporting our dedicated team of therapists.

This role requires an experienced physiotherapist with excellent organisational and communication skills, as well as a deep commitment to service delivery, clinical governance and quality improvement to ensure the highest standards of care. You must be able to engage with other agencies to ensure collaborative practice for best therapeutic outcomes. As a self-starter, you will be able to use your own initiative, problem solve and prioritise, with good planning and organisational skills. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable. 

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support. 

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.  

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training. 

Deadline for applications: Wednesday 23rd April 2025 

Interview date: Thursday 1st May 2025 

Interview location: Hemel Hempstead 

Summary

• This role involves hybrid working with national travel.
• You'll need to have proven experience in stakeholder engagement, relationship management, or community outreach with a wide range of church denominations.

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Build Up is a charity that runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area. We’re looking for a Programme Manager to join us and lead the delivery of these projects.

The role

You’ll coordinate Build Up’s year-round programme of youth-led design and construction projects, managing two Construction Project Managers to deliver them. You’ll develop project ideas selected by our young people and support our team to set up strong working partnerships. Overseeing Build Up’s pipeline of new projects and working with our fundraisers and partners to bring them to fruition will be central to your role.

Who you are

We’re looking for someone who can work flexibly across projects, balancing immediate and longer term priorities. You’ll have people management experience and be able to delegate and provide extra support when needed. Build Up’s partners include both informal groups and local authorities, so we need someone who’s comfortable setting up effective working relationships with organisations of all sizes. We don’t expect applicants to have design and construction expertise – full supervision is provided by other team members.

We value lived experience relevant to young people facing structural inequalities, including those related to ethnicity, gender, class, disability, income, housing, sexuality or care experience.

Who we are

Young people are often excluded from decisions about their communities, especially in areas of regeneration. At Build Up, we’re working to change that by supporting young people to design and build community spaces. We bring young people, builders and designers together, equipping young people with the tools and agency to have ownership over their neighbourhoods.

Key details

Salary: £41,926-47,008 FTE (£33,541- 37,606 pro rata for 4 days)

Hours: 4 days (30 hours) per week (flexible)

Benefits: 32 days plus public holidays (pro rata), 8% employer pension contribution.

Location / work pattern: We expect the successful applicant to work in our Elephant and Castle office at least 2 days a week.  The role will also involve in-person site visits and meetings throughout the week.

Start date: 1st July (flexible)

How to Apply

Click on the 'Apply via website' button below to apply online. The closing date for applications is Monday 14th April 2025.

Job Title: Individual Giving and Legacies Manager

Salary:  £38,000 - £40,000

Responsible to:Head of Fundraising, Ruth Strauss Foundation

Accountable to:  Board of the Ruth Strauss Foundation

Hours per week:Monday-Friday 9.00am – 5.00pm

Location:Hybrid: minimum 2 days a week in London office

Job Purpose

The Ruth Strauss Foundation is looking to grow its fundraising team and this role will play a pivotal part in developing Individual Giving for the organisation. This role will lead the Individual Giving and Legacy programme, responsible for building the database of regular givers, introducing new campaigns and products to acquire new donors and increase retention rates and lifetime donor value.

This role will be responsible for developing a supporter centric marketing strategy generating a supporter journey which drives excellent supporter experience, creating a RSF family of donors. This role will develop products for in memory fundraising and build our legacy programme from scratch, developing a legacy fundraising strategy and subsequent comms plan and journey.

Key Relationships:

• Head of Fundraising
• Head of MarComms & Digital
• Head of Mission Services
• Head of Finance
• RSF Individual Supporters
• Gift in Wills organisations

Key Responsibilities

• Deliver RSFs Individual Giving and Legacy programme, ensuring the programme meets budgeted income and spend.
• Manage a portfolio of campaigns, owning a personal income target of over £300k
• Produce a regular giving strategy to generate growth in income and acquisition/retention numbers
• Develop robust supporter centric supporter journey’s, feeding into a wider onward journey to increase the lifetime value of our donors
• Produce a legacy strategy to introduce legacy fundraising to RSF, growing a database of legacy pledgers through sensitive and impactful legacy marketing
• Introduction of new appeal campaigns and individual giving products to the individual giving portfolio
• Develop products to support in memory fundraising
• Utilise audience analysis and sector trends to generate compelling supporter communications, connecting to supporter motivations and interests.

Key activities

• Produce a 3 year programme strategy for Individual Giving and Legacy fundraising contributing to the ambitious growth strategy for RSF
• Project management of a year long Individual Giving communications plan and associated campaigns/products.
• Produce a marketing strategy for our individual givers which focusing on increasing the number of new donors acquired as well increasing retention, average value donated and gift aid conversions of our existing database.
• Introduce new in memory products and campaigns to support fundraisers wishing to raise funds in memory of a loved one.
• Introduce a legacy marketing strategy to grow legacy fundraising at RSF, introducing KPIs to monitor impact across pledgers and intenders
• Establish business rules for recording Individual giving data on Salesforce to ensure that future analysis of the programme is robust and reliable
• Introduce new fundraising campaigns to reach new audiences and re-engage with existing donors
• Project management and delivery of existing Individual giving campaigns
• Introduce new individual giving campaigns to the portfolio, identifying key opportunities in the year using audience understanding, aligning with RSF’s strategy
• Work closely with gift in wills organisations to grow RSF’s legacy fundraising, reaching new audiences, connecting with solicitors across the UK
• Work with the Head of Finance to develop a legacy administration process
• Budget management and post activity delivery metric analysis, ensuring a robust contingency planning process is in place
• Development of fundraising collateral in conjunction with campaigns/products
• Coordinate the marketing requirements for each activity, producing pre and post communications/marketing collateral – including working with external production companies where required
• Set up product/campaign processes including fulfilment and supporter stewardship
• Ensure all individual giving and legacy activities are compliant with fundraising code of conduct, GDPR and other IG processes/policies
• Conduct regular sector wide and competitor research to stay ahead of trends and maximiseopportunities for RSF

This Job Description reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the Fundraising team. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Expertise required

• Exceptional experience of managing an individual giving programme, managing a range of campaigns/products of varying size and scale including acquisition activity, warm appeals and reactivation
• Excellent organisational and administrative skills including budget management, project management and prioritisation.
• Excellent data analytical skills, able to set up processes to capture data and analyse data to ensure strategic decisions are based on audience insight and analysis
• Experience of developing plans and budgets, and reporting against financial targets and key performance indicators
• Experience working with CRM systems and project planning tools
• Excellent communication skills – able to utilise data analysis to produce compelling fundraising communications, understanding supporter motivations, engaging audiences to generate fundraising growth.
• Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
• Strong relationship management across stakeholders of multiple levels and organisations.
• Innovative thinker who has experience of building successful fundraising campaigns from scratch
• A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace.
• Ability to keep calm under pressure and maintain a clear head
• Meticulous attention to detail
• Ability to undertake travel, including overnight stays where necessary

Personal Attributes

• Creative, results-driven, and proactive in approach
• Excellent multi-tasker
• Strong interpersonal skills to build positive relationships with a range of stakeholders 

How to apply:

We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.

Please share your CV and covering letter.

Interviews will be planned as applications come in. The application process may close early.

We take your privacy very seriously and promise to keep your details safe. Check our Applicant Privacy Policy to find out more.

About the Ruth Strauss Foundation

In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.

In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:

• Provide professional emotional support for families when a child is facing the death of a parent
• Facilitate collaboration and influence research in the fight against non-smoking lung cancers

The Campaign for Freedom of Information is looking for an experienced part-time Administrator to help its small team improve the public's right to information from government & public bodies.
You'll be working from home, occasionally attending meetings in central London.
We're looking for someone to work one day a week (or the equivalent spread over more than one day).

You'll be responsible for:

• bookkeeping, cash flows and finance
• managing bookings for our training courses
• arranging board meetings and events
• maintaining lists of supporters, media, parliamentary and other contacts
• supporting campaigning and fundraising
• assisting with social media posts and updating the Campaign's website
• other related tasks

We are looking for someone with:

• administrative experience in the UK's not-for-profit sector
• good numeracy and financial management skills
• familiar with Microsoft Word/Excel, social media and video conferencing platforms
• self-motivated, able to work independently and use initiative
• flexibility to respond to urgent developments
• UK-based with the right to live and work in the UK

What we do:
The Campaign for Freedom of Information is a non-profit organisation that has worked for 40 years to improve the public's rights to information from public authorities to support a more open democracy.

We played a key role in persuading the government to introduce the Freedom of Information (FOI) Act which came into force in 2005 - now a vital tool for journalists, campaigners and anyone with problems in their dealings with public bodies.

We advise the public about their rights, provide FOI training, try to improve how the FOI Act works and oppose unjustified attempts to restrict access to information rights.

Benefits

• We pay a contribution to your pension.
• Friendly informal working culture
• Flexible hours
• Very small organisation - you will be working directly with our Director and our Senior Policy Officer

We’re looking for someone with great organisational skills to join the A Rocha UK Churches team as Eco Church Team Administrator. The Eco Church programme helps churches of all shapes, sizes and traditions along the journey of caring for the environment. Eco Church is growing rapidly, with over 8,000 registered churches and more than 4,000 awarded churches to date! As the programme grows, we’re seeking someone who can make a significant contribution to the efficient running of the Eco Church programme, by supporting the Head of Church Relations in their leadership of the programme and also the wider Churches team in the smooth running of Eco Church. 

This is a great opportunity for a Christian with good administration skills to contribute to an exciting and expanding ecumenical scheme supporting God’s call to care for the earth. 

Purpose of role:

This role will make a significant contribution to the efficient running of the Eco Church programme by supporting the Head of Church Relations in their leadership of the programme and also the wider Churches team in the smooth running of Eco Church as well as contributing to the life of our small modern ‘hub’ office close to mainline station and tube, with good cycling facilities and parking. The successful candidate will combine good organisational skills, with good people and teamwork skills, and discretion in handling confidential information.

Please see the attachment for full responsibilites

Action for Pulmonary Fibrosis (APF) is the UK’s leading charity dedicated to improving the health and well-being of people affected by pulmonary fibrosis. We’re here to ensure that people affected by pulmonary fibrosis (or lung scarring), their loved ones and the professionals caring for them have the support, resources and voice they need.

‍Purpose

APF has grown significantly over the past five years, with our support services reaching over 10,000 people affected by pulmonary fibrosis (PF) each year. We have ambitious plans for further growth across our services and to fund more ground breaking research. As we enter a new five-year strategic period, we aim to grow our income to £3-5 million, which will underpin our exciting plans to support more people affected by pulmonary fibrosis and prevent lives being lost to this devastating disease.

The Charity Governance and Operations Manager will ensure robust operational, safeguarding, and governance frameworks are in place to support Action for Pulmonary Fibrosis’ continued growth. This role is critical for maintaining our compliance with legal and regulatory requirements, overseeing risk management, and embedding efficient operational structures. In addition, you will help foster a culture of high-quality supporter care and lead on continuous improvement to strengthen internal processes and staff development.

Terms of Appointment

Working hours: Full time (37.5 hours per week) or part-time (minimum 30 hours per week).

Reports to: Director of Finance and Operations (primary reporting line) Chief Executive Officer (dotted line reporting for governance and Board assurance).

Location: Hybrid (1–2 days per week in the Peterborough office, 3–4 days remote working.

Salary: £40k - £45k FTE (salary will be pro rata for part-time hours) dependent on experience.

‍Other benefits

The ability to flex hours, take ‘time off in lieu’ for extra hours worked.

Death In Service benefit.

Service-related sick pay when 6-month probation is completed.

Employee Assistance Programme.

Access to training and development.

Complimentary gym access at Stuart House (non-contractual).

Application details

• Your CV.
• Your Cover Letter.

Interviews will be held in person at our Peterborough Office, Stuart House on the 23 April.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

The Impact and Evaluation Manager designs and leads the organisation's impact, evaluation and research programme, ensuring accountability, learning, and continuous improvement.

Description of role:

This post is responsible for delivering the Impact and Evaluation portfolio at Buttle UK. The role has a key strategic role to play in understanding the impact of our grants and leading a broad portfolio of evaluation work. The I&E Manager is responsible for monitoring and delivering evaluation reports, creating and analysing internal and research data, and building and maintaining relationships with key stakeholders and data partners. The role works closely with the internal fundraising and grants teams at Buttle UK to strengthen their work by providing data, insight, and support. Our Impact and Evaluation portfolio also includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. The role is supported by, and is line manager to, an Impact and Evaluation Officer.

To get a copy of the Job Pack please click through to apply. You will then be able to download the pack.

Our client,  a Performing Arts organisation, are looking for a Systems Administrator.  This role is brand new for the the company.

The system administrator role is responsible for managing and maintaining the server and network infrastructure, ensuring system reliability, security, and performance. The role involves administering Windows Server environments, Active Directory, and Microsoft Azure services alongside local and cloud-based network devices. This includes supporting IT operations and also projects developing systems and services to support the Sadler’s Wells group. The post reports to the Head of IT.

Key Responsibilities:

• Providing expert-level technical support
  Including design, troubleshooting, and architecture skills in support of Sadler’s Wells and their systems.
  
  
• Manage, configure, and maintain Windows Server
  Install, configure, and maintain Windows Server operating systems and the virtualised server infrastructure on-premise and in the cloud, including SaaS, PaaS and IaaS solutions. Monitor and optimize server performance and resource utilization and troubleshoot system-related issues and failures.
• Administer and maintain Active Directory (AD), Group Policy, DNS, DHCP, and other Windows-related services.
  Create and manage AD user accounts, groups, and security policies and implement and enforce Group Policy settings to manage user and device configurations.
• Implement and manage Microsoft Azure services, including virtual machines, Azure AD, and hybrid cloud integrations.
  To manage Azure Virtual Machines and cloud-based workloads and integrations with cloud-based solutions. To administer Azure Active Directory for identity and access management and associated MFA and privileged access management security solutions. Integrating on-premises infrastructure with Azure and other federated services in a secure and resilient manner.
• Proactively maintain systems, including security updates, patches, system backups and agreed business continuity and disaster recovery arrangements.
  Ensure timely application of security updates and system patches, perform regular system and data backups to prevent data loss, and implement disaster recovery procedures to minimize downtime and the loss of availability to systems, services, and information. Proactively monitoring capacity and planning solutions to meet the changing demands of the business.
• To develop automation and insight solutions driving efficiency for Sadler’s Wells.
  Developing the organisation’s efficiency and use of data to drive informed decisions. Leading on the implementation of Microsoft solutions such as power automate an power BI / Microsoft Fabric.
• Maximising the investment in existing solutions
  Driving value from the existing services and licenses in place, including the Microsoft E3 license.
• Ensure compliance with security policies, regulatory requirements and privacy
  To proactively implement and develop security best practices to protect IT infrastructure. Performing  audits and vulnerability assessments to ensure compliance with industry standards and company policies. Maintain system logs and documentation for compliance reporting. Supporting the groups PCI-DSS and GDPR compliance.
• Leading on the implementation and management of CyberSecurity controls
  Including compliance and a standards-based approach to systems implementation and management. Working to develop and maintain the CyberSecurity documentation, including appropriate procedures, standards and guidelines.
• Providing support for escalated IT issues
  Assisting the end user computing team in resolving complex technical issues, helping to develop the skills and abilities of other team members, working collaboratively within the team, with other parts of the organisation and with vendors and external support teams as needed.
• Working flexibly, outside of core hours and as part of a support rota as required
  Providing incident response, business continuity and disaster recovery support as part of the on-call rota. Working as needed to provide proactive maintenance at dates and times that minimise disruption to Sadler’s Wells business operations.
• Develop and maintain system documentation.
  Create detailed documentation for system configurations and processes. Maintain up-to-date records of IT assets and configurations. Participate in change and configuration management processes. Developing knowledge base articles and training materials for other colleagues and members of the data and systems team IT staff.

Skills and Experience

Essential

• Experience as a System Administrator or similar role.
• Networking skills at a level commensurate with a Cisco CCNP and System support skills equivalent to an MCSE.
• Strong knowledge of Windows Server OS (2016/2019/2022).
• Expertise in Active Directory, Group Policy, DNS, DHCP, and related services.
• Experience with Microsoft Azure, including Azure AD and virtual machines.
• Proficiency in PowerShell scripting and Power Automate.
• Understanding of networking systems, including TCP/IP, routers, firewalls, and VPNs.
• Experience of supporting identity and access management solutions.
• Knowledge of backup solutions, disaster recovery, and high-availability configurations.
• Familiarity with security best practices and compliance frameworks, including PCI-DSS and GDPR.
• Strong troubleshooting skills and ability to work independently or in a team.
• Effective communication and documentation skills.
• Ability to translate ideas into effective action speedily and within a finite budget.
• Ability to work collaboratively and bring teams together into a cohesive and effective unit.
• Able to demonstrate a commitment to diversity and inclusion.
• Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
• A strong empathy with Sadler’s Wells’ values, mission and objectives
• Must currently hold the right to work in the United Kingdom

Additional

• Certifications such as Microsoft Certified: Azure Administrator Associate, MCSA, or MCSE.
• Experience with virtualization technologies like VMware or Hyper-V.
• Knowledge of Microsoft 365 administration and integration.
• Experience with Endpoint Management tools (e.g., SCCM, Intune).
• Relevant project management qualification or equivalent
• Sectoral experience is desirable though not essential

Please note that this role requires someone who can be on-site 3 days per week.  Experience within the Arts is highly desirable.

The Finance Manager is a pivotal role ensuring that all income received is correctly reflected in the fundraising CRM system (Salesforce) and also in the finance software (Sage Intacct).

This role supports the Fundraising Director and Fundraising team with their understanding and knowledge of not only how to approach any new fundraising initiatives (to ensure they are financially complaint), but also to advise on any Tax/VAT concerns.

With exciting plans for the next three year strategy taking the chairty to 2028 and supporting more cancer patients than ever before, this role is key to the development of our income and financial reporting.

Key Responsibilities:

• Analysis and reconciling of income from the different income platforms including income is captured within the correct entity (charity or the trading company), and with the correct VAT treatment
• Reconciliation of income between bank statements and Fundraising CRM system (Salesforce) working alongside the Fundraising team
• Preparing and uploading month-end income journals into Sage Intacct
• Debt reporting and debt chasing, including producing weekly debtors report with narrative
• Supporting the Fundraising team providing financial information; reviewing actuals against budget; supporting with setting budgets/forecasts
• Supporting the Finance Assistance with correct coding, entity and VAT for all sales invoices.
• Upload and/or authorise supplier and staff payments onto the banking system and run reports as and when required from the finance system
• VAT returns
• Control of Web Expenses (staff expenses portal)
• Monthly payroll, year-end payroll (P60’s and P11d returns) using Sage payroll software

In December 2024 we implemented a new finance system - Sage Intacct.  The new appointment must be willing to undertake approx 30 hours of online training (during work hours) to become competent at using the software.

Role Context and Purpose

Following recent and projected growth of the organisation, Gaddum is looking to recruit additional resource within the Central team to bolster its support to the organisation, ensuring it delivers safe and high quality services.

The post holder, line managed by the Finance and Resources Director, will join the Finance Assistant and Central Services Coordinator in providing additional resource to the centralised function. Whilst the specific focus of the role will be by way processing payroll and employee expenses, due to the size of the team, there is an expectation that they will work closely with the Central Services Coordinator and Finance Assistant providing additional support to those roles when needed. This is an up to 28 hours per week role, working flexibly and hybrid to suit the needs of the organisation and individual.
 

Main Duties and Responsibilities

Management and delivery of Gaddum’s monthly payroll for all employees:

- Collating information and inputting into company system
- Ensuring accurate and timely processing of salaries including adding new starters, processing leavers, and any other contractual changes

Management of pension scheme:

- Ensuring compliance with auto-enrolment pension
- Adding new starters and processing leavers with the pension provider along with any changes that might impact pension
- Updating pension provider with any monthly contributions

- Supporting employees with payroll queries and investigating discrepancies
- Prepare salary reports to management, explaining key reasons for variances to budget
- Processing and payment of employee expenses on a bi-weekly basis
- Regular cover for Central Services Coordinator on their non-working days and during periods of leave
- Support Finance Assistant during periods of leave and busy periods
- Provide Administrative support with Central team

Other Duties and Responsibilities

- To meet regularly with Finance & Resources Director for supervisions
- Undertake additional duties within competence of post holds as required by the Finance & Resources Director
- Flexible approach to working patterns and in-office working days 

Apply before Friday 4th April 2025

This role requires you to have a Right to Work in the UK

Reporting to:  Partner Journey Supervisor
Responsible for:  Communications with our donors, sponsors, and inquirers
Location:  120 Braymere Road, Hampton, Peterborough, PE7 8NB
Weekly Hours:  40 hours per week
Salary:  £30,000 pa

WELCOME TO GFA WORLD

Since 1979, we have been committed to serving the “least of these” in Asia and Africa, primarily in places where no-one has ever heard the name of Jesus, so that those still waiting can experience the love of God for the first time. We are partnered with national missionaries serving as the hands and feet of Christ in Asia and Africa, helping children in poverty and suffering, and running community development initiatives to help families in need of care or during disasters.  

As a Christian missions order we function as a community, and by joining GFA World you'll be joining a family that's doing life together, journeying towards Jesus, living for eternity, and making a difference for some of the poorest and most afflicted people on earth, in Christ's name. 

WHY THIS ROLE MATTERS

Our impact on the mission field is fueled by the faithful donations and prayers of our sponsors and donors in the UK and Europe.  These are our "partners" in the Gospel, labouring with us in prayer, giving sacrificially, raising a voice for the needs on the mission field, and often finding meaning in Jesus' call on their lives. 
 
Most people don't realise how much need there is, nor how they can make a difference to it, while for some it doesn't yet matter.  We aim to be a window into the mission field, to help people see the multitudes and be moved with compassion, and begin to take steps to make that difference as a partner of GFA World.  This is their "Partner Journey".

Today thousands of people in the world will die without ever having had a chance to hear of Jesus' love for them, and we exist to give more people that chance before it's too late.  We currently have about 1,500 generous partners, and we hope to double that in the next 5 years.  

In this role you will serve as a vital link between the church in the UK and Europe and the mission fields of Asia and Africa.

YOUR RESPONSIBILITIES

You will help people find their path on our "Partner Journey".  You will function as part of a team, and have training in each aspect of the team's ministries, but you will only be responsible for certain ones or parts of them at any one.  These functions include, but are not limited to:
•  Point of Contact
•  Donor Services
•  Sponsor Relations
•  Posting Materials
•  Corporate Prayer

Point of Contact
Our sixth Core Value is "Having A Servant Lifestyle", and one way we do that is by answering phone calls and e-mails from our partners and inquirers.  You and the team will be the voice of GFA World to the UK and Europe, representing the mission field to them.  We will train you to answer queries, process requests, and share stories from the mission field. 
 
Donor Services
Our second Core Value is "Being A People Of Integrity And Excellence", and one key way we live that out is proper handling of donations from our faithful partners.  You and the team will receive donations and record them in our database, and send the appropriate acknowledgments to those who gave them.  

Sponsor Relations
Part of our Mission Statement is to "fulfil the Great Commission through sending out qualified labourers in partnership with the body of Christ".  There's no better way to see that happen than to help believers here sponsor missionaries in mission field areas.  You and the team will help people initiate and maintain their sponsorship commitments, sending them photo profiles, testimonies, and updates.

Posting Materials
We can't take everyone to the mission field to experience what God is doing, the next best things is to give them materials which tell the story, and challenge them to think about others.  You and the team will be helping that happen by sending people our mission minded materials and books.

Corporate Prayer
Our fifth Core Value is "Being A People Committed To Prayer And Worship", and GFA World started with a Tuesday Night Prayer Meeting.  It is fueled by prayer, and would die out without it.  We maintain this tradition and require all staff to take part in praying for the needs of a dying world, to ensure we are always depending upon the Holy Trinity for grace for His work.

ABOUT THE APPLICANT (THAT’S YOU!)

We recognise that, to be great at your role, there are certain characteristics that are important and others that enable a good fit within our existing team and culture.  But if you don’t meet them, get in touch anyway!  you may be more awesome that you realise.

• You are a practising Christian who reads the Bible and has attended a local church for at least 2 years
• Proven experience in administrative roles
• Excellent organisational and time management skills
• Strong attention to detail
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Experience with database management
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• You’d like to make a difference for people in other countries, even though you may never meet them in person
• You don’t feel a call to go to the mission field yourself, but you desire to use your time on Earth to help people know Jesus, from an office here in England
• You are able to communicate effectively in spoken and written English
• Have excellent verbal and written communication skills and be able to communicate clearly and effectively to internal and external Partners and team members.
• Ability to develop a rapport quickly with internal and external Partners, adopting a friendly and confident approach with a wide range of Partner types.

NOTE: As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to:
•  be a practising Christian, and current active membership of a local church
•  subscribe to our statement of faith and the Nicene Creed (see end of doc)
•  demonstrate a personal commitment to our Mission and Core Values
•  participate in, and sometimes lead, our times of Christian prayer
•  be willing to work with Christians from various denominations

GFA WORLD’S STATEMENT OF FAITH

WE BELIEVE:

•  That the Bible is the inspired and infallible Word of God, given to us by the Church – “the pillar and ground of the truth” (1 Timothy 3:15).
•  The Nicene Creed to be the official Creed of the Holy Church.
•  In one God, Creator of all things, eternally existing in three persons: Father, Son, and Holy Spirit, and that these three are co-eternal and of equal dignity and power.
•  In the deity of Jesus Christ; His miraculous conception by the Holy Spirit; His virgin birth; His sinless life; His death on a cross; His bodily resurrection; His ascension to the right hand of the Father; and His personal, imminent return.
•  That man was created by and for God; that by man’s disobeying God, every person incurred spiritual death, which meant they were no longer in communion with God, and physical death was the consequence; and that all people are given the option of being redeemed and restored to God.
•  The Lord Jesus Christ died for our sins and that all who believe in Him are declared righteous because of His victory over death and are, therefore, in right relationship with God.
•  Salvation means far more than being “saved from sin; we are saved for sonship, to be divinely adopted sons and daughters of God. Forgiveness is the precondition for God’s greater gift, the gift that will last beyond our death: the gift of divine life” (1 Corinthians 15:3-7).
•  Believers in Christ are destined to share in the life of the Holy Trinity. Sharing in the life of God, as God has shared in our humanity (1 Peter 1:4).
•  In the present ministry of the Holy Spirit indwelling all believers and thus enabling and empowering the life and ministry of the believer.
•  In the bodily resurrection of everyone who has lived, the everlasting blessedness of those in right relationship with God, and eternal separation for those who have rejected God’s forgiveness in His Son.
•  The sacrament of marriage to be ordained by God as a holy union between one man and one woman as biologically defined at birth.

OUR MISSION

To be devout followers of Christ and to fulfil His Great Commission amongst people still waiting to hear His name for the first time... by training up, sending out, and assisting qualified labourers in partnership with the body of Christ

OUR CORE VALUES

1. Knowing the lord Jesus more fully & intimately
2. Being a people of integrity and excellence
3. Living in submission to God’s word
4. Being a people of faith
5. Being a people committed to prayer & worship
6. Having a servant lifestyle
7. Being a people of grace & love
8. Serving sacrificially
9. Being a people sold out to win the lost at any cost
10. Working together with the body of Christ

THE NICENE CREED

We believe in one God, the Father Almighty, maker of heaven and earth, and of all things visible and invisible.

And in one Lord Jesus Christ, the only begotten Son of God, begotten of the Father before all worlds; God of God, Light of Light, very God of very God; begotten, not made; being of one substance with the Father, by whom all things were made. Who, for us men and for our salvation, came down from heaven, and was incarnate by the Holy Spirit of the Virgin Mary, and was made man; and was crucified also for us under Pontius Pilate. He suffered and died and was buried; and the third day He rose again, according to the Scriptures, and ascended into heaven, and sits at the right hand of the Father; and He shall come again, with glory, to judge the living and the dead; whose Kingdom shall have no end.

And we believe in the Holy Spirit, the Lord and Giver of Life; who proceeds from the Father; who with the Father and the Son together is worshiped and glorified; who spoke by the prophets. And we believe in one, holy, catholic and apostolic church.

We acknowledge one baptism for the remission of sins; and we look for the resurrection of the dead and the life of the world to come.

Amen

Our client, a leading London University are currently looking to recruit a temporary Senior Student Casework Administrator on a full-time basis. Starting as soon as possible and running for 3 months in the first instance, the post will be hybrid working of 2 day per week on site and the remainder remote.

Key responsibilities for this post will include:

• Management of a case load of basic referrals to the Student Conduct and Appeals Office
• Supporting in investigation and bringing cases to resolution in line with the university's regulations and processes
• Preparing documents and reports with regards to case information and proceedings, and deliver to a variety of stakeholders
• Providing advice and information to staff and students on basic case issues and regulations
• Supporting the maintenance and management of the office's records, databases, and email inboxes

To be considered for this post, you will have previous experience of working in a similar role, ideally within a university, with strong administration experience , including analysing complex information, and a meticulous eye for detail. You will have excellent problem-solving and communication skills and will be organised, capable of managing and prioritising a varied workload, work well under pressure and demonstrate a flexible attitude to work.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

How to Apply

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Friday 04 April 2025.

Please note that the close date could be subject to change depending on the success of the recruitment process.

About You

To be considered for the Examinations Administrator role, you should have a keen eye for detail to ensure accuracy in examination processes. You demonstrate excellent interpersonal and communication skills, both written and verbal.

You are comfortable with learning new software and database systems quickly. Your methodical approach ensures that you work accurately, even under pressure. This role will require some work outside of office hours and occasionally, travel around the UK.

You have proven experience of excellent customer care and organisational values. You should have a strong proficiency in Microsoft Office, including Word, Excel, and Outlook.

Ideally, you also bring knowledge of examinations and UK postgraduate medical education. This knowledge would further enable you to understand the unique requirements of our sector and contribute effectively to our team.

About the Role

This role forms part of the team leading the development and delivery of the Fellowship of the Royal College of Anaesthetists (FRCA) clinical oral exams (OSCE) and written exams in conjunction with our exam delivery partners.

Key tasks and responsibilities will oversee:

• Development and delivery of oral and written exams
• Maintenance of item banks
• Production and quality assurance of question papers
• Book and brief role players and subcontractors for each diet
• Lead the set-up / breakdown of the exam floor to fit with exam question sets
• Candidate feedback and guidance
• Support in the collation of examination data
• General exam administration and support to the department

The Package

This is a permanent, full-time position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only shortlisted applicants will be contacted after the closing date. Please note that the closing date is subject to change.