Administration Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Purpose: As the HR Manager you provide and enable a comprehensive, efficient HR service to the charity, while ensuring legal compliance and best practice, and enabling a positive culture driven by ethics and agreed values.
Key Responsibilities:
- Advising and supporting managers on all RABI employee relations matters, ensuring full compliance with all appropriate legislation and regulations.
- Developing and maintaining positive employee relations, addressing concerns, resolving disputes to promote a positive working culture.
- Management of employee related legal issues, including contracts, terminations and grievances.
- Acting as the preliminary point of contact for the external HR specialist support. such as contracts.
- Developing and implementing recruitment strategies to attract and retain the best possible talent to the charity.
- Leading on the development and improvement of HR policies, KPIs, procedures and initiatives to ensure they are fit for purpose and revised as needed to support changes in legislation and RABI’s strategy.
- Leading the development and implementation of strategies to enhance employee satisfaction and retention.
- Working closely with the Learning & Development Manager to implement initiatives for employee development, training and career progression.
- Enabling and overseeing the employment journey from selection to offboarding.
- Leading the development of appropriate performance evaluation systems and processes. Providing guidance to managers on performance feedback, coaching and disciplinary actions as necessary.
- Line management, coaching and development of the Senior HR Advisor.
- Supervising the HR administrative functions, including payroll, benefits and record-keeping.
- Championing a positive and inclusive working environment through the implementation of HR and organisational processes that promote diversity and equality and mitigate bias.
- Contributing to the development and promotion of employee well-being initiatives.
- Managing the HR departmental budget effectively, allocating resources efficiently to support HR initiatives and meet organisational goals.
- Supporting the development and circulation of internal communication for employee related matters.
- Supporting the Senior Leadership Team to manage the impacts of major change initiatives, develop staffing planning and create and monitor ongoing organisational development.
Person Specification:
Essential:
- Proven experience in HR management, preferably in the charity sector or similar non-profit organisation (minimum two years of managerial experience.)
- Current knowledge of Employment Law and predicted trends.
- Level 5 CIPD or equivalent HR related qualification/HR experience.
- Solid organisational and time management skills, with the ability to manage multiple priorities and deadlines.
- Excellent interpersonal skills with a positive attitude towards all stakeholders.
- Self-motivated with a solution-orientated approach.
- Demonstrable ability to uphold the key principles of HR including confidentiality, fairness, integrity, respect.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Possesses a valid UK driving license.
Desirable:
- Level 7 CIPD or equivalent.
- Background in coaching and mentoring.
- Familiarity with farming practices.
- Skills in process improvement.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
This is an exciting new role for someone who is interested in gaining the experience and training necessary to become an information and advice navigator.
Working as part of our committed and expanding team, your main role will be supporting the advice team with triaging client contact over the telephone, online and face to face. We will provide you with full training and supervision to carry out your role.
Purpose of the role:
· Triage all client enquiries and referrals received via the helpline, email enquiries and drop in callers Provide administrative support to team advisers.
· To support clients with form completion – online or paper based.
· To support the Information and Advice Service (Later Life Planning Service / Dementia Adviser team)
You will be the first point of contact for our clients, whether that be by email, telephone or face to face.
We will provide training and support to help you develop your skills and become an efficient navigator onto other specialised services.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to help Eastbourne Foodbank realise its vision/ambition of continuing to be a strong and effective charity challenging poverty both in Eastbourne and expanding across East Sussex.
- In order to realise this ambition, we need to increase our fundraised income for the period 2024 -2027 to £1.6million.
- Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, community groups and grant giving trusts and foundations. You'll be at the heart of our local community, bringing our cause to life and building lasting donor relationships.
- Through your fundraising expertise, you will have a proven track record of building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual income targets and KPI’s. You’ll have the capacity to create and craft compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
Through the design and delivery of excellent, engaging and regular stewardship communications and powerful fundraising appeals, you will grow our income and pool of individual supporters making one off or monthly donations. You’ll also explore and implement ways of promoting Eastbourne Food Bank across the community to successfully attract an ever-greater number of individual donors.
- You’ll engage with local community groups, associations, events, schools and businesses in order to grow Eastbourne Foodbank’s community fundraising reach and income.
- Through excellent, comprehensive and considered research, you’ll identify and prioritise a pool of potential Trusts and Foundations funders for Eastbourne Foodbank and, working with colleagues, you’ll develop authentic, compelling, creative and winning funding bids that can successfully engage new and existing Trusts and Foundations funders.
- You’ll work closely with and support the CEO of Eastbourne Foodbank in maintaining and evolving the existing relationship with the Big Lottery Fund and developing collaborative fundraising activities and joint bids with five other Trussell Trust Foodbanks across East Sussex.
The salary will be £38k to £40k depending on experience
The client requests no contact from agencies or media sales.
We recruiting for a temporary Customer Services & administrator , you will be providing a high level of customer service and support to supporters, volunteers, groups, members of the public and internal customers As well as dealing with gift aid and donation processing for the teams.
Fully office based at their London HQ
The Role
Experience of managing, maintaining and developing customer relationships
Experience of working within a customer service environment
Experience of writing relationship building communications
Experience of dealing with and responding to multi-channel communications including phone, email, face to face and social media
The Candidate
Experience of managing, maintaining and developing customer relationships
Experience of working within a customer service environment
Experience of writing relationship building communications
Experience of dealing with and responding to multi-channel communications,
including phone, email, face to face and social media
Experience of dealing with and responding to complex complaints and feedback
CRM experience , Raisers Edge desirable
Experience of processing donations, Gift Aid
Experience of the processing and management of personal data under current GDPR regulations
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are excited to be working with a wonderful health charity who are looking for a Fundraising Data Administrator to join their high-performing team. This amazing charity supports each other through the highs and the lows while working tirelessly to drive research to find better treatments.
As a Fundraising Data Administrator, you will be responsible for processing income with a high degree of accuracy, providing end-to-end management of weekly import into the CRM, data transfers and management.
To be an excellent Fundraising Data Administrator, you will need:
- Experience using databases to record information (Raiser’s Edge)
- Experience processing donations
- Excellent IT skills
- Demonstratable commitment to collaborative teamwork
Salary: £ 15.00- £18.00 per hour
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chichester District Foodbank is a vibrant and ever-evolving community project which provides emergency food to over 9000 local people every year. We are looking to employ an Office Manager for 37.5 hours per week at £28,000 to £30,000 per annum.
As the Office Manager you will manage the overall running of the Foodbank office/building, including overseeing HR, implementing policy and procedures, including Health and Safety, maintaining administrative processes, managing stakeholders, serving the trustee board, and working closely with staff in the implementation of events and projects.
Responsibilities
As the Office Manager you will be responsible for managing the overall running of the Foodbank Office/building and administrative processes.
The postholder will do this by:
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The first point of contact for clients and stakeholders on the Chichester District Foodbank main telephone or central email, dealing with initial enquiries and referring them to relevant member of staff when appropriate.
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HR – manage the HR dashboard, Breathe HR, prompting managers to complete appraisals and regular one-to-ones, managing policies and supporting managers in the recruitment of staff using platforms such as ‘Indeed’.
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CRM – main point of contact for Salesforce, creating templates and providing reports, prompting staff to keep contacts up-to-date, data cleaning etc.
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Stewardship of regular and one-off donors, acknowledging receipt of donations, encouraging Gift Aid signup, and sending letters of thanks on behalf of the CEO.
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Supporting the Operations Manager with volunteer recruitment admin where necessary.
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Responsible for building management including liaising with utility suppliers and taking responsibility for health and safety in the Chichester District Foodbank offices and centre.
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Responsible for equipment management, keeping an up-to-date asset list, liaising with suppliers and contractors, making sure all staff have equipment needed to complete their work i.e. phones systems, laptops, and mobile phones.
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Responsible for procuring office supplies, including stamps.
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Responsible for IT systems including Office 365 and Google drive, ensuring intellectual property is secure, staff have relevant access and corporate assets can be accessed by all.
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Managing Chichester District Foodbank events, managing correspondence with event attendees, procuring event equipment and volunteers. Ensuring event information is communicated accurately and timely across all channels in collaboration with the Communications Officer.
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Oversee community collections and collection boxes/buckets – making sure that we adhere to fundraising regulations and licences, counting, and banking money and thanking relevant organisations.
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Manage organisational policy reviews and development.
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Manage the Chichester District Foodbank office volunteers including the tech volunteer who provides IT support.
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Responsible for creation and development of a Chichester District Foodbank archive.
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Lead on data protection /GDPR.
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Support CEO and Trustees by setting up meetings, providing agendas, board papers and minutes, booking venues and refreshments, whilst maintaining confidentiality.
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Support internal communications as directed by the CEO.
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Provide occasional management support for foodbank sessions when the Operations Manager is unavailable.
PERSON SPECIFICATION:
Personal qualities
The postholder will:
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Have leadership and team management skills.
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Be organised, self-motivated and able to manage their time.
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Have excellent communication skills.
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Have problem-solving and decision-making abilities.
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs.
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable.
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Knowledge of Human Resources practises.
If you are a detail-oriented individual with a passion for organisation and team leadership, we encourage you to apply for the Office Manager position. Join us in a fast-paced environment where your skills will be valued and developed.
BENEFITS OF WORKING WITH US:
People are the most important asset that Chichester District Foodbank has – without our people we could not achieve any of our goals.
Personal development program
Continuous personal development is actively encouraged and training opportunities explored.
Pension
The charity contributes 3% of an employee’s annual salary to a pension scheme. Staff contribute 5% of their annual salary.
Holiday entitlement
25 days plus bank holidays. You will be gifted extra days to cover the Christmas week.
Commitment to safeguarding
Chichester District Foodbank takes the safety of everyone within the charity very seriously and expects that everyone will work within Chichester District Foodbank’s safeguarding policy.
Candidates must send a CV and a covering letter.
Candidates must have the right to work in the UK
Working to end poverty and hunger in Chichester District
The client requests no contact from agencies or media sales.
This role will be working on a helpdesk for the project management unit. As a Project Assistant, you will provide essential administrative support to our dedicated Clusters and Units. Based in the Project Management Unit (PMU), you will play a crucial role in delivering the project support that the PMU provides to the institute.
We are seeking an individual with experience in administrative roles within a professional, service-driven environment. Proficiency in Microsoft Office Suite is essential.
Interviews are scheduled for Wednesday, 24 July 2024, and will be conducted in person at the Institute of Development Studies.
Although IDS is a sponsoring organisation unfortunately we would not be able to obtain a certificate of sponsor for this particular post as the role does not meet the requirements (skills & salary threshold) as outlined in the Skilled Worker guidelines.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What You'll Do:
Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We are growing our counselling service, and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.
Collaborative Leadership: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
Effective Partnerships: Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
Family Action is a great place to work, and we were recently awarded an accreditation from Best Companies as a reflection of “very good” levels of employee engagement. In addition, we recently placed on the Sunday Times Best 100 not-for-profit organisations to work for 2020. In recent years we have created an organisational atmosphere that is forward-looking, entrepreneurial, and focused on impact and excellence. We want talented, creative, motivated people to join us and make us even better.
The role is based in our Swaffham Office but there will be occasional working across other sites in Norfolk.
Our Values: People Focus, Mutual Respect, Excellence in all we do and a Can-Do attitude. If you can relate to these and have the necessary skills and attitude we can offer you: • A competitive salary, leave entitlement and pension scheme. • Career development opportunities. • A full induction and on-going quality training. • The opportunity to become part of national Family Action initiatives. • Managed workloads and regular supportive and reflective supervision. Family Action offers good working conditions, a comprehensive training programme and a matched Group Personal Pension Scheme (GPPS). We welcome applications from all sections of the community.
The successful candidate will have good IT skill and experience of using Microsoft Office and web-based databases and be highly motivated. You will be working across multiple teams as well as supporting our Operations and Service Managers so good communication skills are key and the ability to work to tight deadlines and multitask are essential.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse any reasonable travel costs associated with attending an interview.
The client requests no contact from agencies or media sales.
Asylum Matters is looking for a skilled and committed Finance and Administration Officer to join its
small team and support the charity’s work to secure positive change for refugees and people seeking
asylum in the UK.
The successful candidate will work closely with the Director and Treasurer to ensure the professional
and efficient running of all aspects of the organisation’s finances; and provide vital backing to support
and sustain the work of the staff team and the trustee board. They will be flexible, proactive and able
to work both independently and in close liaison with colleagues.
The Asylum Matters team, currently comprising seven staff, is geographically dispersed across the
UK. We are a charity that campaigns locally and nationally, in close collaboration with an extensive
network of partner organisations, to advocate for progressive change on a range of issues that affect
people in the asylum system in the UK. These include the impact of the Government’s new anti-
refugee laws; unsuitable accommodation; and poverty. We co-lead the award-winning Lift the
Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for
people seeking asylum.
We are particularly keen to hear from people with lived experience of the UK asylum system and
anyone with lived experience who meets the essential criteria will be guaranteed an interview. The
successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back. We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them.
We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.
The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce. Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach.
We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement. Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.
Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss.
Main Responsibilities
What you'll do:
- You’ll be our 'go-to’ person for Salesforce end users;
- Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
- Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration;
- Support day-to-day user queries;
- Proactive system maintenance including keeping up with Salesforce releases, features and best practices;
- Data management to improve Salesforce data quality, implementing rules and automation as needed;
- Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions;
- Provide ongoing user training and create training materials/technical documentation as needed;
- Communication of any platform changes to end users and stakeholders;
- Implement and enforce security best practices to protect sensitive data;
- Ensure compliance with relevant data protection regulations and internal policies;
- Account manage our outsourced Salesforce & IT partner support companies.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway!
- Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification);
- Confident using DataLoader to manage imports and exports of data;
- Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports;
- Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels;
- A proactive attitude to implementing best practice solutions;
- Demonstrates enthusiasm towards continued personal/professional development;
- Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them;
- Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels.
Additional information, if you are yet to obtain the Salesforce Administrator Certification
- During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
- After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination.
Recruitment Timetable
Application deadline: 19th July at 5pm
Telephone conversation to take place: 24th and 25th July
Interview by Zoom to take place: 29th or 31st July
Interview location: Zoom
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
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The client requests no contact from agencies or media sales.
Membership Administrator
We have an exciting opportunity for a Membership Administrator to join the team in this flexible working role.
We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: Membership Administrator
Location: Warwick/hybrid (2 days per week in Warwick office)
Salary: £22,000 - £25,000 per annum
Hours: Full Time (35 hours per week) less two hours paid wellbeing time, 9-11am on Friday mornings
Closing Date: Midnight on Wednesday 24th July
The Role
The Membership Administrator plays a central role, working closely with the Member Events and Partnerships Manager, membership team and members. This role will be vital to our commitment to provide first class customer service to our members, as well as building positive relationships with internal and external stakeholders, suppliers and partners by:
- Managing member information and enquiries
- Supporting the delivery of member meetings and events
- Supporting the administration of the member development and training programme
- Providing wraparound administrative support to the Membership team.
This is a diverse membership consisting of charities based in hospitals, mental health, community, and ambulance services and across all four nations of the UK. Members are all at different stages of their journey and have in common their drive to grow and deliver greater impact for their patients, staff, and communities.
Key responsibilities include:
- Act as the ‘first point of contact’ for all membership and stakeholder queries
- Management of member information held by NHS Charities Together
- Event administration for online, regional and national events and training
- Administrative support for member meetings and networks and wider team
- Communications support
About You
You will be an experienced and self-motivated Administrator with the skills to support the busy Membership Team. You should be an excellent communicator and sensitive to stakeholder relations; as well as passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will need:
- Excellent IT and word-processing skills, able to use MS office applications particularly Word and Excel
- Experience of managing mailboxes and responding to queries – acting as a first point of contact
- Experience of events administration and event booking systems
- Experience of managing a Customer Relationship Management (CRM) system or similar
- Excellent customer or member services skills
- Experience of administrative support for invoicing and budget management
- Excellent organisational skills, accuracy and good attention to detail
In return, you will have a supportive team, where you can shape your role and the direction of your work, and the opportunity to be involved in new, exciting and ambitious projects.
Benefits Include:
- 10% Employers Pension Contribution
- 28 days annual leave plus Bank Holidays as a minimum
- Flexible Working
- 2 hours per week Wellbeing time out for full time staff
- Apprenticeships, training and development opportunities
- Health Cash Plan
- Company Rewards
- Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in (Scotland or England based GO position), your interest in the role, how you meet the job description and person specification. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Database Administration, Membership/Charity Administrator, Budget Administration, Events Administration. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
As an organisation, we are unifying all of the professions and services involved in the delivery of MS care to create one influential voice and are building and delivering initiatives that will support meaningful service improvement.
As a member of the TMSFA team, you will be responsible for developing the external profile of TMSFA through the implementation of an engaging and impactful digital communications strategy, providing valuable insight into the work that TMSFA is doing and growing its audience.
With your strong background in IT, communication, marketing and website development, you will be pivotal in publicising events, publications and outcomes of TMSFA.
This role will also involve routine administrative office tasks, including the management of the database.
This is a new and exciting role that will be best suited to someone who is innovative, motivated, and agile in their approach to work.
The client requests no contact from agencies or media sales.
Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their adoption records and birth families are supported at the time of losing children to adoption, helped to stay in touch through letterbox and provided with independent emotional support.
We are looking for a Social Worker, who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in the North East of England.
You will be a dedicated and enthusiastic professional who is committed to improving the outcomes for adoptive and birth families, adopted adults and relatives. You will also have strong verbal and written communications skills and be able to deliver the service to a high standard.
What will we offer you?
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Complete: the Application Form
· Closing Date : Monday 8th July 2024 at 9:00am
· To learn more about Family Action: Recruitment Pack
· To learn more about our terms & conditions: Summary Terms & Conditions of Employment
· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
ID: 1235
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
![Growing Hope logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sq4te8_ivte_2024_03_28_03_00_50_pm.jpg)
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