Administration Management Jobs
We are recruiting for Project Support Officer for a FTC for 12 months for an independent charity. Working in the Procurement and Programme Management Office, the Project Support Officer role will provide administrative support to the delivery of the charity's portfolio of programme and projects and business operations activity
Hybrid working
The Role
The Project Support Officer will provide administrative support to the charitys portfolio of programs and projects.
You will assist in the coordination of internal and external programs, applying effective project management methodologies.
The role involves supporting the commissioning process, including the creation of business cases and assessment of bids.
The Project Support Officer will also be responsible for contract management and evaluation of externally commissioned activities.
They will facilitate the involvement of people with Lived Experience of Gambling Harms in shaping the organisations work.
Secretariat support will be provided to advisory panels, program boards, and steering groups.
The role includes organising and delivering events, seminars, and workshops.
You will ill develop and maintain relationships with delivery partners and external stakeholders.
The Candidate
The essential knowledge and experience required for the role include understanding project management methodology, producing project documentation, providing customer care, and setting up processes.
The required skills and abilities include the ability to work on multiple projects, excellent IT skills, effective communication, and the ability to build strong relationships.
Desirable qualifications include PRINCE2, Agile Project Management, and Managing Successful Programmes.
General requirements include a commitment to continuous professional development, adherence to equal opportunities and diversity, and eligibility to work in the UK.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We're looking for a kind, compassionate and resilient Step Down Worker to join our homelessness & complex needs service in Kent.
£25,755.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
The role of a Step Down Worker is to provide ongoing support to IDVA clients where the risk has been reduced to a safer level or where a client is referred into the service as medium/standard risk.. The post holder will provide ongoing support which is bespoke according to need and will work in a trauma informed way providing holistic support to aid client's recovery from abuse. This post will be part of the male IDVA team and will work collaboratively with the IDVAs to manage case loads.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Manage a caseload of clients who have been stepped down from high risk IDVA support
Provide ongoing support with a range of client needs including but not limited to attendance at court hearings, mental health, substance issues, and housing support.
Knowledge of the criminal justice system. Understanding of Marac protocols.
Support clients to obtain orders where needed and any other civil remedies available to them.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Attending all court and Case Management hearings with clients
Carry out administration tasks in line with the role as directed.
Supporting clients to set personalised goals in the form of a Safety and Support Plan.
Assisting in the recording and reporting of customer incidents.
Managing any ongoing risks and creating safety plans when required.
Raising concerns of any increase in risk levels to senior IDVAs.
Attend case management session with IDVA Team Leader
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the
health and safety of yourself and colleagues.
Encouraging clients to attend relevant programmes when appropriate.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to
Adhering to all other Look Ahead's policies and procedures.
Engaging in learning and development activity to increase knowledge and skills.
Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
Good knowledge of the issues domestic abuse victims and survivors face.
Desirable:
Previous work with male victims of domestic abuse
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1933, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.
The International Rescue Committee UK is part of the IRC global network, which is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK was established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policymakers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender-based violence. IRC UK comprises approximately 240 staff.
IRC UK launched its first Resettlement Asylum and Integration (RAI) programme in the UK called RISE in 2021, working in partnership with local councils, to provide integration support to resettled refugees in Southeast England. The IRC now supports refugees and asylum seekers throughout England. In September 2023 we started delivering the Refugee Employability Programme (REP) in the Southwest of England, a programme to help support refugees into work.
The Purpose of the Role
The Community Outreach Worker will engage with clients and partners, assess program eligibility, and provide administrative support. This role focuses on recruiting participants, fostering community relationships, organizing events, and managing logistics. The goal is to support refugees, migrants, and vulnerable groups by ensuring they access necessary services and resources.
Key Working Relationships:
Position reports to the Project Manager REP and will work closely with the integration and ESOL teams.
- Assess clients’ eligibility for the programme and maintain up-to-date knowledge of eligibility requirements and procedures.
- Input client information into the Customer Relationship Management (CRM) and assist with tracking and reporting.
- Research, identify and outreach to services and resources that could be useful to the clients.
- Identify, collaborate and develop relationships with external partner organisations such as local council staff, charities and diaspora groups to promote the programme.
- Manage inquiries via the email inbox to support partner and client engagement.
- Arrange and facilitate information sessions online and in person to support participant engagement.
Administrative and resource distribution:
- Assist with project logistics, such as setting up the training rooms or events, preparing participant materials.
- Collaborate with the team members to support in administrative tasks.
- Organise clients travel and payment reimbursement process.
- Work closely with programme teams and UK supply chain team to handlelogistics for delivery of IT equipment, and obtain and save IT equipment and client receipts.
Essential:
- Ability to handle confidential documents and sensitive information;
- Excellent written and oral communication skills: the ability to communicate effectively with colleagues, partners and clients.
- Solid diplomatic and networking skills: the ability to manage a variety of internal and external relationships effectively.
- Proficiency in using CRMs like salesforce and documenting work.
- Proficiency in using Microsoft Office (Word, PowerPoint and Excel), experience using online platforms such as Microsoft Teams and Zoom.
- Based in the South West of England with the ability to travel regularly across the region up to 50% of the time.
- Strong organisational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;
- Ability to work as part of a team;
- Having additional language skills like Dari, Pashto or Arabic is preferrable but not essential.
- Local knowledge of the South West Region and its various local organisations.
Modern Art Oxford’s Finance Assistant provides essential day-to-day support to the Deputy Director in the administration of the organisation's finances.
Finance Assistant
Salary: £26,000 Per Annum (Pro Rata £20,800)
Tenure: Permanent
Hours: 4 days per week
Location: Oxford, OX1 1BP
The Finance Assistant works with the Deputy Director to provide comprehensive financial support to the organisation. Working closely with all members of the team, the Finance Assistant is responsible for maintaining financial records and systems, communicating effectively at all levels and demonstrating excellent attention to detail and the highest professional standards.
Principal Responsibilities
To provide administrative support to the Deputy Director and Senior Finance Officer in the financial, accounting for Modern Art Oxford.
Specific Duties (Accounting)
- Process purchase ledger invoices
- Process Purchase ledger payments on Xero
- Ensuring procedures are adhered to, and suppliers are paid promptly
- Respond to budget-holder and supplier queries.
- Process the shop and Cafe weekly sales to Xero and reconciling cash receipts
- Reconciling monthly business credit card bills, ensuring expenditure is correctly allocated.
- Monitor the finance and payroll email boxes and respond in a timely manner
- Empty, count (with witness) and bank donation boxes at least monthly.
- Fulfill any other duties reasonably requested by the Deputy Director.
- Assist with data entry onto excel spreadsheets as required
- Monitor petty cash and ensure floats for the cafe and shop are topped up weekly
Person Specification
- Recognised accounting qualification or working towards one (AAT)
- Experience of using Xero or similar accounting software
- Strong excel spreadsheet skills
- Excellent numeracy and literacy skills, with attention to detail
- Good understanding of financial controls within an organisation
- The utmost discretion and sensitivity when dealing with confidential information.
Benefits
- 25 days annual leave plus eight public bank holidays.
- Employees are entitled to up to a 25% discount in Modern Art Oxford Shop and Café.
- Employee Assistance Programme through Gemelli.
- Cycle and Home & Tech schemes available via BHN extras.
- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
Applications must be received by 9:00am, Monday 19th August 2024.
Initial Interviews planned for the week commencing 29th August 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Notes
Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Modern Art Oxford welcomes more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.
Modern Art Oxford is a registered charity and relies on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors, and friends.
They are committed to creating equality of opportunity for all and they value diversity in their team. As part of their Anti-racism Action Plan, they welcome applications from people from the global majority who are under-represented in their sector.
No agencies please.
Job Title: Young Carers Project Worker
Department: Specialist Support
Reports to: Young Carers Project Manager
Salary: £18,564 (pro rata'd of £30,940)
Working Pattern: Part time- 21 hours
Contract: Fixed Term Contract (36 Months)
Closing Date: 18th August 2024
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Main Purpose of Job
The Young Carers Project Worker will be responsible for planning, orgnaising and delivering sessions for young carers in the Northolt and Greenford areas of Ealing. They will provide individual and group support in a variety of settings in the local community as well as working closely with schools to identify new young carers and drive referrals to the project.
About You
You will have experience of working with young people, and building postive relationships with them. You will also have knowledge in working and setting up youth clubs.
The postholder will have a good understanding ofproject management, meeting deadlines and planning and delivering on sessions.
Good communication skills is essential, with the experience of building positive relationships with young people. You should also have an ability to deal calmly and effectivelly with emotional and challenging situations with participants, as well as having a commitment to equalities, and challenging discrimination and creating environments of respect and trust.
This role will invovle working evenings (once a week), school holidays (daytime) and occasional weekends (ad-hoc e.g. chaperone football matches).
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Sightsavers is looking for a Brand Services Executive - a new role within our expanding team to support with brand requests and queries from across the organisation
Salary: £28,682 to £33,743
Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
We are looking for a Brand Services Executive to support with brand requests and queries from across the organisation, to ensure the Sightsavers brand standards are implemented, and that colleagues are familiar with and know how to use the brand resources available to them. They will work directly with internal clients, providing authoritative project coordination as well as commissioning services and materials from suppliers and delivering branding projects..
Key duties will include:
- Work in close partnership with the global brand manager to project manage brand assignments and tasks
- Manage relationships with internal clients both in the UK and overseas
- Work with the team to ensure clients' requirements are met and all brand projects are delivered on time and within budget
- Help brief in design and copy to the broader team, and deliver branded materials throughout the organisation as requested
- Ensure all brand projects and materials adhere to brand and accessibility guidelines
- Maintain brand templates, assets, guidelines and content management systems
- Develop and update branded templates in Microsoft Office, InDesign and Photoshop
- Respond to straightforward brand queries from across the organisation
- Support the global brand manager with the implementation of an inclusive brand training programme
- Ensure colleagues are familiar with Sightsavers' brand standards, including visual branding elements, use of language and accessibility requirements
To succeed in this role you will need:
- Strong written and oral communication skills, with the ability to communicate clearly and confidently with colleagues globally who have a range of branding and communications knowledge.
- Good 'soft' communications skills, including influencing, negotiating and managing expectations.
- Experience working directly with designers and content creators.
- Demonstrable ability to take instruction, work proactively and complete tasks.
- Strong planning and organisation skills, with demonstrable ability to keep track of multiple projects and prioritise work to maximise efficiency and impact.
- Able to set and adhere to deadlines, and ensure other people also meet them.
- Strong problem-solving skills and demonstrable initiative.
- Attention to detail, process-driven and possessing administrative aptitude.
- Supportive nature with an aptitude for training and an interest in learning.
- Intermediate to advanced skills using Microsoft Office and Adobe Creative Cloud, in particular Word, PowerPoint, InDesign, Illustrator and Photoshop.
- An understanding of and commitment to equality of opportunities for disabled people, with a particular focus on accessible communications.
- Experience using image libraries, file and content management systems. (Desirable)
- Experience of working in branding or marketing communications, or in the Not-For-Profit, design or publishing sectors. (Desirable)
- French language skills and/or lived experience of the countries where we work. (Desirable)
- Passion for branding and visual communications, and a proven eye for quality design and editorial.
There is the possibility of some international travel in this role, likely to be a couple of trips per year probably to our regional offices such as those in Kenya and Senegal.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Please read the job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Please complete an application via our recruitment portal explaining your motivations for applying. There will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) including attending monthly team meetings usually held on the second Tuesday of each month. We anticipate that remote interviews will take place on Monday 5 August and Wednesday 7 July and the evaluation process will include a Word-based role-specific task to be completed by shortlisted candidates in advance of this.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) scheme. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
Marie Curie is looking for 4 Fundraising Assistants for the following areas of the UK:
Belfast
Northampton
Caterham
Solihull
To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.
Reporting to the Senior Community Fundraiser and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide fundraising and administrative support to the team. That sounds straightforward, but the role of Fundraising Assistant is so much more than the sum of its parts. By providing that core support, and great stewardship to supporters, the Fundraising Assistant role is considered by many in the team as the glue that holds Fundraising together!
The role requires empathy, a desire to deliver fantastic customer service and great relationship building skills. Marie Curie’s Fundraising Assistants are often the first contact families using their services have with the fundraising side of the charity and hold the key to engaging families with fundraising whilst remaining respectful and sensitive.
This entry-level role is perfect for someone interested in joining the charity sector and wants to learn. We don’t expect you to necessarily have paid fundraising/charity experience for this role.
For further information relating to this position, please check the Candidate Pack.
We will be running webinars for interested candidates to find out more contact THINK Recruitment.
If you would like to know more please email Jo at THINK Recruitment to arrange a conversation about the role and next steps, details available in the Candidate Pack.
Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?
About the role
Hither Green Service (Spring Gardens and Hilda House) is a large busy, flagship service which provides you with the opportunity to join a specialised and committed team, supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham. You will join a large team of colleagues with specialisms in Homelessness, Substance Use and Mental Health to provide a recovery-based approach.
Hither Green Service is a pre-recovery service, and you will be supporting people with active alcohol and substance misuse support needs. We are looking for someone to join our team as a Support Worker (known internally as a Project Worker).
In this vital role you will:
- Work together with clients to identify their personal aims and ambitions and support them towards achieving them. You will be working with between 8-10 key residents on your caseload.
- Respond to incident and crises as a team in a way that maximises safety and wellbeing.
- Provide practical and personal support to clients in an approachable, caring and person centred way.
- Work as part of a dedicated team in an accommodation setting to provide a high quality, positive and safe service to clients.
- Keep up to date administrative records relating to client work, housing management and health and safety.
- Work on the weekly shift rota that includes early and late shifts as well as some weekends and bank holidays. Staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
To succeed in these highly rewarding role you will:
- Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
- Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
- Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
- Possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.
- Ability to support colleagues in diffusing difficult or dangerous situations and to summon outside assistance when necessary.
- Ability to challenge disruptive or unacceptable behaviour in a sympathetic and assertive way, balancing the needs of the individual with responsibilities for the safety of the service.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 7 August 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Wayfinder is our community led, relational homelessness programme. We're looking for a Engagement & Support Worker to join our small team and help support our participants and volunteers.
The post requires excellent interpersonal skills and the ability to communicate with people from diverse backgrounds. The successful candidate will work as part of the Homeless Services Team to support clients across a number of our projects, with a primary focus on support our Wayfinder Participants.
The successful candidate will have experience of working with vulnerable, homeless people or disadvantaged groups. The post is a mix of practical involvement and administrative work and requires flexible working and adaptable thinking. Some evening and weekend working will be required as part of the role.
We are actively encouraging applications for this role from people with lived experience of homelessness or insecure housing.
Please note that the successful applicant will be subject to an enhanced DBS check, however a previous criminal conviction will not necessarily prevent you from undertaking this role.
Main Duties and Responsibilities
- To provide advice and support to clients to help them stay in their property or find and secure long-term accommodation.
- To work alongside other staff and volunteers to support clients in a way that acknowledges their identity, dignity and self-worth. Engaging with them to address the issues which have contributed to their current situation.
- To deliver activities, one to one support and group sessions to clients.
- To accompany clients to meetings with other agencies or healthcare professionals.
- To carry out dynamic risk assessments during all client interactions.
- Liaise pro-actively with social housing providers, private landlords and other housing providers on behalf of clients as required.
- To work with an appropriate and realistic number of clients as part of your own case load, as determined by your line manager.
- To adapt to working within different and varying community settings, showing flexibility and sensitivity to work alongside other staff and volunteers.
- To collect and keep accurate records, documentation and data that demonstrates impact and assists in monitoring clients’ progress. This includes providing data that supports the monitoring and evaluation of the overall performance of the charity.
- To keep up to date with the range of statutory and voluntary services established to assist adults with health, social welfare, financial, legal, housing and addiction problems and to advocate with these services on the clients’ behalf.
- To promote effective multi-agency working, sharing information appropriately in order to support clients in accessing service, advice and information.
- To work collaboratively across all GTM projects to ensure the best outcome for clients.
- To assist with the running of other GTM projects when required.
- To work with all staff and volunteers to ensure that all policies and procedures are adhered to, with a particular focus on Health & Safety and Safeguarding.
- To attend meetings, conferences or events relating to your role or the work of Greater Together Manchester, as agreed with the Homeless Services Manager.
- To undertake any training or development opportunities as agreed.
- To undertake any additional tasks required as agreed with your line manager or the Board of Trustees.
Transforming lives and communities across Greater Manchester
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The client requests no contact from agencies or media sales.
Access to higher education and the life-changing opportunities that come from attending the most competitive universities is not equal. 28 in 100 of the most advantaged students progress to the most competitive universities. In contrast, only 2 in 100 of the least advantaged young people access these universities.
We think this is fundamentally unfair. We work across the UK to support less advantaged students to access the most competitive universities, and to succeed when they get there.
Between 2021 and 2026, we will work with 100,000 students across the UK to help them to develop the knowledge, skills and confidence to access the most competitive universities. We will also support 10,000 students from disadvantaged backgrounds to succeed once they enter universities.
We hope that you’ll consider joining us, as we work to create a fairer society where no child’s education is limited by their background.
Person specification
Time and Resource Management:
- Balances competing demands, prioritising tasks to get their job done well and efficiently.
- Follows appropriate team processes and flags any issues.
- Pays close attention to detail.
External Stakeholder Knowledge and Management:
- Adapts tone and communications approach to meet the needs of different stakeholders.
- Follows up requests and issues with stakeholders to get to a solution.
Communication:
- Strong writing skills, able to speak clearly, coherently, and accurately.
Initiative and Problem-solving:
- Identifies problems and suggests potential solutions.
- Proactive in seeking feedback and enhancing processes.
- Understands the different kinds of data and evidence available and how to access them.
Developing Self and Others:
- Creates and commits to personal development plan to address strengths and weaknesses, using feedback to strengthen plan.
Role Specific Knowledge and Skills
- Essential – Good working knowledge of Microsoft Office.
- Essential – Ability to write for a range of audiences, including funders and internal stakeholders.
- Essential – adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
- Essential – Capable of adapting quickly to new systems and interfaces.
Role specific Experience and Qualifications
- Desirable – Experience or understanding of fundraising, interacting with donors, prospect research, writing reports and submitting funding applications.
- Desirable – Experience of using CRM systems, such as Salesforce.
The client requests no contact from agencies or media sales.
Job Purpose
Our mission is to inspire, involve and empower older people in Scotland, and influence others so that people can enjoy better later lives. To help us achieve that, our Individual Giving fundraiser will aim to acquire new donors and maximise income from existing donors.
As an Individual Giving Fundraiser you will plan, develop and implement a programme of individual giving campaigns to acquire new one-off cash and regular donors, secure repeat donations from our warm database and upgrade donors to maximise and grow our induvial giving income.
You will analyse and monitor performance of campaigns and make tactical and strategic recommendations to enhance results using the full marketing mix. You will lead on developing donor journeys for our existing and new supporters ensuring donors feel valued and understand the impact their donations make.
Living our values, you will approach the role with integrity, while involving, inspiring and empowering our teams, so that together we can create better outcomes for older people in Scotland.
What you’ll do
Individual Giving
· Using a storytelling technique develop and deliver all aspects of direct marketing appeals ensuring effective and emotive copywriting and by working collaboratively with colleagues and external suppliers to deliver within budget and meet income targets.
· Co-ordinate all aspects of Age Scotland’s donor acquisition programme to develop and build our individual donor base using traditional and digital channels.
· Lead the creation and implementation of donor journeys to recruit, retain, upgrade and re-activate donors. Review and make recommendations where appropriate.
· Explore, develop and test new ways of recruiting new donors and generating income.
· Lead the creation of a strategy to re-activate lapsed donors.
· Develop and implement plans to recruits payroll giving donors.
· Work with colleagues throughout the organisation to identify, engage and cross-sell individual giving opportunities to key stakeholder groups.
· Evaluate all campaigns and prepare reports and recommendations for the development of individual giving based on data and insight.
· Provide expertise and guidance on all matters relating to Gift Aid, including maximising income, and work closely with the fundraising and database administrator to ensure gift aid declarations are processed timely and accurately.
· Project and forecast income.
· Support the development of a mid-high level donor strategy.
Fundraising administration and processes
· Work closely with the Fundraising & Marketing Assistant to warmly thank donors for their support and ensure an exceptional level of donor care.
· Capture monthly income from the different individual giving income streams on the fundraising database.
· Lead on tracking individual giving income to meet targets and ensuring costs are within budget.
· Project and forecast income and contribute to annual operating plan.
· Ensure the website is up to date with individual giving fundraising activity.
· Ensure all individual giving activity is run in compliance with the Chartered Institute of Fundraising codes of practice.
· Maintain accurate and up to date records and accept responsibility for the safe and secure handling and storage of confidential information, and in accordance with GDPR and Age Scotland’s own data protection policies.
· Work with the fundraising and database administrator to ensure gift aid claims are processed accurately and timely.
Other Duties
· When required, support in taking donations or setting up regular donations over the phone.
· During peak campaign periods support in the processing of donations.
· Attend, present and participate in events and meetings, as appropriate, to represent and promote Age Scotland’s interests.
· Work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.
· Ensure that all activities are carried out in accordance with relevant legal and regulatory conditions.
What you’ll bring
Experience:
· Minimum 2 years’ experience within a similar role.
· Demonstrable experience of delivering direct marketing appeals and a proven track record of securing income using the full marketing mix.
· Experience of managing individual relationships.
· Experience of developing existing income streams and new successful fundraising initiatives.
· Experience of ensuring activities and fundraising materials are aligned with brand and tone of voice.
· Experience of working in a target driven environment and of meeting or exceeding targets.
· Proven experience of copywriting and storytelling to create engaging content.
· Experience in project management, reporting and analysing results (desirable).
· Experience of using website content management systems (desirable).
· Experience of monitoring budgets (desirable).
· Experience of using Raiser’s Edge or similar CRM (desirable).
· Experience of monitoring budgets (desirable).
Qualifications:
· Member of the Institute of Fundraising (desirable).
Knowledge, Skills & Qualities:
· Knowledge of Gift Aid, GDPR and fundraising best practice.
· Excellent communication skills – both written and oral – and the ability to communicate to a variety of audiences and write concise and engaging copy.
· Ability to work on own initiative but to also work closely with colleagues and managers across a variety of functions to achieve objectives.
· Strong people skills with the ability to develop and cultivate relationships.
· Excellent interpersonal, listening, communications, presentation and networking skills including the ability to make a compelling case for support.
· Ability to win people over and convey ideas succinctly and persuasively.
· Good organisational skills, ability to work flexibly, prioritise workloads, manage competing demands and work under pressure and to tight deadlines.
· Team approach and ability to work collaboratively with colleagues to ensure that each income stream feeds into and supports others so that funds are maximised.
· Competent user of Microsoft Office applications, including Excel, Word, Outlook and Teams.
· Knowledge of current fundraising trends and social and political issues particularly in relation to Scotland’s older people (desirable).
· Ability or knowledge of storytelling techniques in fundraising (desirable).
· Confidence in public speaking and to a range of audiences (desirable).
Additional requirements
· Desire to seek out professional development opportunities and to shadow other fundraisers to learn and grow.
· The role requires occasional travel in Scotland and occasional weekend work.
· Commitment to the aims and vision of Age Scotland and the ability to demonstrate our values (Empowering, Inspiring, Inclusive & Integrity) in your work.
· Commitment to work alongside and support volunteers.
· An understanding of and commitment to equal opportunities.
· Willingness to work from the Edinburgh Office as part of the role (NB, travel costs from home to the office will not be reimbursed by Age Scotland.)
· Employees are expected to have a suitable homework space with a good broadband connection for occasional home working.
· Employees are expected to undertake any and all other reasonable and related tasks allocated by their Line Manager.
· Employees enrolled in Multi-Factor Authentication (MFA or 2FA) will be expected to install and maintain an app on either their personal or work mobile device.
The client requests no contact from agencies or media sales.
Marie Curie is looking for 4 Fundraising Assistants for the following areas of the UK:
Belfast
Northampton
Caterham
Solihull
To ensure they can continue supporting individuals and families in need of end-of-life care, the Fundraising team are incredibly important. Since the pandemic, fundraising at Marie Curie has been through a lot of change. However, the organisation recognises the importance of their activity within communities across the UK and community fundraising has been invested in. It’s an incredibly exciting time to join the team. Marie Curie’s fundraising team has a lot of ambition and just need the right people to join the charity who can help them realise that ambition.
Reporting to the Senior Community Fundraiser and working closely with some of the most talented fundraising people in the charity sector, your role will be to provide fundraising and administrative support to the team. That sounds straightforward, but the role of Fundraising Assistant is so much more than the sum of its parts. By providing that core support, and great stewardship to supporters, the Fundraising Assistant role is considered by many in the team as the glue that holds Fundraising together!
The role requires empathy, a desire to deliver fantastic customer service and great relationship building skills. Marie Curie’s Fundraising Assistants are often the first contact families using their services have with the fundraising side of the charity and hold the key to engaging families with fundraising whilst remaining respectful and sensitive.
This entry-level role is perfect for someone interested in joining the charity sector and wants to learn. We don’t expect you to necessarily have paid fundraising/charity experience for this role.
For further information relating to this position, please check the Candidate Pack. If you would like to know more and apply, please email Jo to arrange a conversation about the role and next steps. Contact info is in the pack.
We will be running webinars for interested candidates to find out more please email THINK Recruitment.
HR Business Partner
(a charity committed to community transformation)
Permanent, part-time post, 20 hours per week (0.5FTE), inclusive of breaks
Salary: £21,850 per annum (if based in London add an additional £1,612 p.a.) for a 0.5FTE role
Hybrid: Some travel around the UK will also be required.
Are you a Human Resources practitioner looking for your next challenge, and passionate about building community and creating social change? We are looking for an HR Business Partner who can help develop our people and teams, supporting a positive culture built on our relationships, vision, and ethos.
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services. We are also working in reducing homelessness, the prevention of human trafficking, and the creation of the UK’s first secure school, Oasis Restore.
Oasis’ work and mission has grown rapidly in the last decade. We are looking to recruit a HR Business Partner to help us move into our next phase of growth and build the capacity of our Oasis Operations Team.
This is a new and integral position in our charity, so you will need solid employee relation experience and employment law knowledge, to advise managers confidently. Working as part of the established Operations Team, you will also input into finance and budgets, recruitment at senior levels, and developing our policies in line with our ethos and 9 Habits. It’s a bit of everything, which is what makes this role exciting and a great opportunity for someone who is eager to get hands-on experience in working on the People Strategy of a national charity. As part of the wider Oasis family you will be well supported; being able to work collaboratively with different teams and functions, as well as managing your own workload, is essential.
While we envisage the ideal candidate would have a relevant HR qualification, we recognise that as a people professional, a candidate may bring extensive experience, creativity, and wisdom in this field, instead. We are looking for applicants who demonstrate that they align with the Oasis ethos and values. So, if you are interested in this role but aren’t sure, please do contact us for a confidential discussion. We would love to hear from you!
For your expertise and commitment, Oasis can offer:
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time (pro rata for part-time)
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
Completed applications should be returned by 9am Friday 2nd August 2024.
Final interviews will take place in London on Wednesday 14th August 2024. Please submit your CV and covering letter at your earliest convenience. In your covering letter, please answer the following three questions:
1. With all the HR opportunities available, what inspires you about this role and what is your motivation for applying with Oasis in particular?
2. Please give examples that demonstrate you have the personal qualities, experience, and skills required for this role. Please highlight your experience in previous HR roles, and detail examples of where you have been successful in making an impact in terms of developing people and advising management. You may not have equal experience in all areas (of a wide-ranging brief) so please highlight what you consider to be the areas of strength or particular experience that you’ve gained to date.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
The Philanthropy Officer will be a vital member of the high performing Philanthropy team, responsible for both hands-on fundraising as well as providing prospect research and administrative support. This fantastic role offers the opportunity to gain wide-ranging experience across high-value fundraising, learning from skilled and successful colleagues in a sector at the cutting edge of philanthropic activity and helping to raise an ambitious £2.5m in 2024/2025.
You will be responsible for proactively identifying and researching new supporters, coordinating introductory letters to newly established trust and foundations, processing income, thanking donors, ensuring accurate and compliant data keeping, and providing administrative support.
There will be plenty of learning and development opportunities, from contributing towards our high value events, working with colleagues on 6 figure opportunities and drafting and reviewing our communications.
If the above sounds interesting, we're keen to hear from you. Previous experience working in a charity sector isn't essential and we're happy to hear from candidates from various sectors who are keen to work for Mind and make a real difference to the lives of those of us experiencing mental health problems.
Key duties and responsibilities
The post holder will:
1. Coordinate the monthly small trusts mailing programme, refreshing mailing lists and ensuring communications are tailored and compelling.
2. Manage a small caseload of higher value supporters and prospects, ranging across trusts, foundations and individuals, and raise income by initiating and developing meaningful and enduring relationships to support Mind's charitable delivery.
3. With a range of tools, help build a strong and up to date pipeline of appropriate funders for the wider team by identifying and qualifying new prospects.
4. Manage the thanking process for unsolicited gifts and donations, ensuring personalised, timely and sensitive communication with funders.
5. Work closely with Income and Operations, Finance and CRM and Data teams to ensure all donations are processed in a timely and accurate way, have correct income codes, resolve income queries, transfers and discrepancies and ensure that the team receives timely reports in the appropriate format.
6. Input into annual and quarterly phasing of income: setting ambitious financial ask targets for donors and prospects in your caseload, carefully monitoring and reporting on progress of income, assessing risk to the budget to inform current and future financial years, and working to mitigate any loss of income.
7. Where required, help with ad-hoc prospect research and due diligence requests, completing and refreshing research profiles, using external resources and databases.
8. Provide support on stewardship event activities including coordination of guest lists, writing guest profiles, recording invites and activity on the database.
9. Support and coordinate team communications, including writing and reviewing copy for impact reports, newsletters, thank you letters and annual review mailings.
10. Ensure Mind's database has accurate and up to date records which adhere to Data Protection requirements and produce reports as required to help senior officers and managers analyse pipeline movement and income projection.
11. Undertake the accurate recording and maintenance of donor records on the database (Microsoft Dynamics), and other systems, adhering to business rules and protocols, Data Protection and Fundraising Regulations.
12. Stay informed of Philanthropy trends across the sector, actively participating in fundraising networking groups and bringing ideas to inform Mind's philanthropy activity.
13. Develop and maintain relationships with key internal contacts across departments such as External Relations, Mind Cymru and local Minds as appropriate.
14. Undertake any additional duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Fundraising Coordinator
Job Description
Job Title: Fundraising Coordinator
Salary: £25,000 - £27,000
Benefits include:
● Generous annual leave
● Paid sick leave
● Enhanced family-friendly leave
● Compassionate and emergency leave
● Pension scheme
● Life insurance policy
● Employment Assistance Programme
● Access to vouchers and discounts
● Monthly wellbeing allowance
● Access to extensive training opportunities
● Reasonable flexible and hybrid working
Reports to: Fundraising Manager
Location: Oxford
Reasonable flexible working will be supported and some working from home is possible. Travel throughout Oxfordshire will be required.
Hours of work: 37.5 hours per week
Occasionally evening and weekend work may be required for which time off in lieu will be given.
Please read our accompanying recruitment pack for more information about working at Oxfordshire Youth, including our approach to diversity and inclusion through recruitment
Closing date for applications: 31st July 2024
Interviews to be held: 13th August 2024
To apply, please send a copy of your CV accompanied by a covering letter to our recruitment team, alternatively, visit our website for more information.
Job context and purpose
We are looking for a compassionate and creative human to become an essential part of our Fundraising team, supporting us in achieving our fundraising strategy and financial targets. They will be passionate about building trusting and meaningful relationships which generate and grow income and committed to telling the story of how youth work changes lives.
Our work is intentional and impactful, and you will need to be confident working and communicating with a lot of people and a lot of different kinds of people. Being self-aware and emotionally attuned will help with this.
Fundraising is human oriented and often reactive. We enjoy a high degree of flexibility and variety in our work. You will have projects of your own to manage autonomously, and regular space to voice what work you would most like to be involved with. Therefore, we are looking for someone with great time management and problem solving skills.
As a team we are excited about our work. Sometimes we have crunch periods, and we need someone who is willing to roll up their sleeves and be proactive and accountable, however we do not typically work over our contracted hours. We deeply value work life balance and support all members of the team to feel fulfilled in their role and ensure that their life outside of work is equally a priority. Time off in lieu will be arranged for any evening or weekend work and we expect and plan for all members of the team to fully utilise and enjoy their annual leave.
Excellent work in this role looks like work that is aligned with our strategic objectives, well prioritised, communicated to the necessary people, and includes time to learn and train. We will value and celebrate your creativity, the care and pride that you take in your work, and how you remain balanced in the workplace.
The Fundraising and Communications Team, which includes marketing, communications, and content generation functions, works across the entire organisation and is led by our Director of Fundraising and Communications and Deputy CEO who has two decades of experience in the voluntary sector and is an energising and kind figure. Our team is committed to role-modelling to ourselves, each other, and young people the very best versions of ourselves and the very best work that we can deliver, which creates positive outcomes for young people.
This is a great opportunity to work across a wide range of fundraising projects within a group that values the contributions, ideas, and wellbeing of each member of our team.
Responsibilities & objectives
● To develop into an essential point of contact for Oxfordshire Youth’s fundraising function and Fundraising and Communications team
○ Building relationships with a wide variety of internal and external stakeholders
○ A strong story teller able to communicate passionately and persuasively in writing, verbally, via reports, and presentations
○ Collaborate with marketing, communications, youth led content, Youth Development and YPSA programme leads
○ Exercise good judgement
○ Be comfortable talking about money and handling sensitive information and situations with discretion
● To increase the efficiency and accuracy of Oxfordshire Youth’s donor stewardship capabilities
○ Collaborating on improvements to administrative systems, operations, processes, and policies
○ Taking ownership of ensuring that pledges, donations, payments, gift aid, thanking messages, impact statements, and other touchpoints are actioned and recorded in a detail oriented, thorough, reliable, and timely fashion
● Successfully manage a mixed fundraising portfolio, with training and support given as required
○ Oversee pipeline of smaller trust and grant applications valued at up to £15,000 each
○ Community fundraising
○ Individual giving
○ In-kind donations
○ Support the Fundraising Manager in implementing Oxfordshire Youth’s corporate fundraising strategy
○ Feed in to target setting and opportunity and risk assessments
○ In time, meet and exceed your individual fundraising targets
● Support the delivery of donor-centred events in conjunction with the Fundraising Manager and our Events team, for example:
○ Private dinners
○ Challenge events like the Oxford Half Marathon
○ Connecting young people with positive activities made possible by our kind partners and donors such as trips to Blenheim Palace and the Cotswold Wildlife Park
Our Culture
Everyone at Oxfordshire Youth agrees to:
● Attend meetings reliably and participate fully, including being an active listener
● Ensure that all work is carried out in accordance with Oxfordshire Youth’s guidelines, policies, and procedures
● Undergo training that will enable personal and professional development
● Undertake any other relevant duty related to the further development, promotion, and sustainability of the organisation as set forth by your Line Manager and/or Senior Leadership Team
● Represent Oxfordshire Youth in a professional and appropriate manner at all times including considering punctuality, personal appearance and boundaries, and equity, diversity, and inclusion of all opportunities.
Safeguarding
● Understanding that safeguarding children, young people, and adults is everyone’s responsibility. You will have access to training and supervision appropriate to the Fundraising Coordinator role (including undertaking a DBS check).
● To ensure concerns from young people are responded to appropriately in line with Oxfordshire Youth’s policies and procedures
This job description is subject to amendment following discussion with the post holder.
Specific tasks and duties will be shared at the interview and during the induction process
What we are looking for
We will ensure that you have opportunities for learning and development in the form of mentorship by the Fundraising Manager combined with training in a wide range of areas relevant to your role. This will enable us to create a shared vision and a clear plan for your trajectory within Oxfordshire Youth.
● Good computer and administrative skills and working knowledge of Word and Excel
● Working knowledge of cloud based systems like Google Drive and Microsoft Teams
● Previous experience of working with CRMs / databases - we use Beacon
● Good at relationship building and enjoys making and strengthening connections
● Comfortable with change, flexible and able to display good judgement about when and how to adapt
● Consistently able to be kind, steady, and reliable, making space for innovation and fun
Other desirable skills
● Previous experience working in an office team
● Experience of minute taking
● Working knowledge of PowerPoint
● Working knowledge of Monday boards or similar project management tool
● Experience using MailChimp or other email marketing tool
● Experience using Canva or other design tools
● Working knowledge of GDPR
● Networking experience in a professional context
● Professional event experience
● Driving licence and access to own vehicle would be helpful
Join us and make an impact!
Youth work is life changing and we are an essential part of high quality youth work and youth work practices; we are generating better outcomes for young people and better access to support services by our strategic and cross-sector partnerships; and we are creating a future in which more and more young people in our community are empowered, respected, and valued.
The client requests no contact from agencies or media sales.