Administration Jobs

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.

Job Summary

To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.

Member Services and Allocations Coordinator

Wigston, Leicester, LE18 4TP

Salary: £24414 per annum

Location: Wigston, Leicester, LE18

Hours: Full Time, 37.5 hours per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Member Services Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres. These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Our food reaches more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

The Role

Working within a central Membership Services team, you will ensure that food stock is allocated in a safe, timely and accurate way to optimise the service provided from each of our warehouses to our community members whilst ensuring excellent customer service with members.

Key duties and responsibilities:

· Contacting and liaising with members as appropriate in relation to food orders and processing using online stock system

· Manage the allocations process to ensure all allocations are completed accurately and timely … working with the Warehouse Manager’s across all sites

· Adjusting existing membership - weights / frequency / day changes / fulfilments

To do this you will need to:-

· Understand how memberships and charging structures work and apply theses accordingly

· Monitor inbox for membership change emails

· Liaise with member and discuss cost incurred / saved

· Liaise with Warehouse Managers on scheduling/ capacity

· Update pipeline, calendar & schedule with member changes when a new member is scheduled

· Update Gladys (Stock management System) with information and fee

· Confirm with members via email any stock changes made

· Dealing with telephone and email enquiries effectively and with high standards of customer service

· Develop and maintain good, sustainable relationships with community food members

· Undertake other duties appropriate to the nature of the post as stipulated by your line manager

· Work in accordance with our Customer Services Charter and to communicate this to relevant parties

· Help deliver excellent customer service to our groups & Holiday programmes within the Midlands, ensuring that we work closely with funders and groups to deliver good quality food to all our projects

Person Specification - Skills, Qualities & Experience

Essential

• Competent in IT
• Sound numeracy skills
• Exceptional planning and organising skills, including attention to detail, an ability to prioritise and meet deadlines working with own team
• Good communication skills, including a good telephone manner, with experience of customer service
• Ability to multitask, prioritise and manage time effectively, with flexible working including weekends when required
• A good knowledge of food would be desirable

Values and behaviours 

• A commitment to Equal Opportunities
• An appreciation of FareShare Midlands’ mission and vision
• Flexibility of approach and ability to work in a team
• Proven ability to develop and maintain good working relations, with both internal and external audiences
• The roleholder will be required to work flexibly.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

All Applicants must have “Right to Work” in the UK.

Closing date for receipt of applications is Thursday 5th December 2024 at 12pm.

Do you enjoy working with refugees and asylum seekers? Have you worked with vulnerable adults? Would you like a rewarding part-time role?

Who are we? RAIS (Refugee Advocacy, Information, and Support) Lancaster is a small but mighty charity, founded in 2017 and based in the heart of Lancaster, working hard to support the hundreds of asylum seekers and refugees living in our area. Recently we were granted a significant grant from the National Lottery Community Fund, enabling us to add another staff member to our team. 

RAIS is therefore looking for a competent person with a passion for supporting our clientbase to complete support work with refugees and run drop-ins.

The job entails welcoming clients, volunteers, and colleagues into our Lancaster-based office and various drop-in venues in Lancaster and Morecambe. Your work here will be front-facing plus ensuring that administrative needs are met. You will support access for refugees to find accommodation, health services and entitled benefits. The role will involve having appointments with refugees requiring longer-term support, reacting to enquiries, and running drop-ins with a team of volunteers, while ensuring confidentiality and record-keeping are maintained.

RAIS Lancaster offering a fixed contract part-time (16 hours per week) paid post as of 3rd February 2024. The post will be for one calendar year initially, dependent on future funding, and will be paid at £27,000 pro rata, equivalent to £14.03 per hour. Job-sharing (50/50 split) could be considered for the right candidates.

How do you apply? Apply through the Charity Job website! Please send your CV with a covering letter (no more than 2 pages), and complete the Equal Opportunities Monitoring Form, by 5pm on 13th December 2024. If you are having any issues applying or have any questions about the role, please contact the RAIS email address in the 'Application Process' section of the Recruitment Pack.

Your covering letter should be tailored to the Person Specification, highlighting how your skills, abilities, and experience match the requirements of the advertised position. Applications will be assessed according to the Person Specification and candidates will be shortlisted based on their ability to demonstrate the essential criteria.

Shortlisted candidates will be invited to an in-person interview at our office in Lancaster in the first two weeks of January (dates TBC).

We welcome applications from all who feel they have the passion, experience and skill needed for the role, and encourage applications from those with lived experience of the asylum system or forced migration.

For the full Job Description and Person Specification, as well as more details about the role and the organisation, please download our Recruitment Pack and follow the directions for applying.

We look forward to hearing from you!

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

Service/Playground Manager

Location: Hayward Adventure Playground, 15 Market Road, Upper Holloway N7 9PL

Organisation: Kids Adventure Playground

Hours: 36 flexible hours per week, including one weekend shift every four weeks during term time

Salary: £35,000 per annum plus benefits

Are you ready to lead with purpose and create unforgettable experiences for children? If you’re passionate about fostering creativity, inclusion, and joy, we want you to bring your talents to Hayward Adventure Playground as our next Service Manager!

About Us

Nestled in the heart of the city, Hayward Adventure Playground is an exciting and inclusive space dedicated to enriching the lives of children and young people ages 6 to 25. Since 1974, we've been a safe haven for exploration, growth, and play, offering everything from after-school clubs to weekend youth programs. Our mission? To build an environment where every child—regardless of ability—feels empowered to thrive.

The Role: Service Manager

As Service Manager, you will be at the helm of a vibrant and dynamic team, shaping a playground that is more than just a play space—it’s a community! This is a fantastic opportunity to lead with impact, overseeing daily operations while crafting a safe, inclusive, and fun environment where children can grow, play, and form lasting memories. Your leadership will directly influence the lives of the young people we serve, ensuring they feel valued and included every step of the way.

Key Responsibilities:

• Lead & Inspire: Build and nurture a motivated team, providing training and support to ensure everyone is equipped to deliver exceptional play experiences.
• Champion Safety: As the Designated Safeguarding Lead (DSL), you’ll lead the way in implementing best-in-class safety protocols, safeguarding the well-being of every child in our care.
• Facility Excellence: Oversee the maintenance of the playground, ensuring our facilities and equipment remain safe, clean, and ready for fun!
• Budget & Resources: Manage financial resources, ensuring we hit budget targets while offering a variety of engaging and well-resourced programs.
• Program Development: Collaborate with your team to create inclusive, innovative programs that make every child feel welcomed and valued.
• Community Partnerships: Build strong relationships with local authorities and community organisations to expand our impact and strengthen our role as a vital community asset.

What We’re Looking For:

• Experienced Leader: You bring at least 2 years of experience in childcare, playground management, or a similar setting, and hold a Level 3 qualification or higher.
• Inclusive & Compassionate: You’re dedicated to making every child feel welcome, regardless of background or ability, and are passionate about promoting anti-discriminatory practices.
• Safeguarding Expert: As a DSL, you bring a comprehensive understanding of safeguarding policies and are committed to maintaining the highest standards of child welfare.
• Organised & Dynamic: You thrive in fast-paced environments, expertly managing budgets, programs, and reports while juggling multiple responsibilities.
• Tech-Savvy: Comfortable using Microsoft Office and other tools to streamline administrative tasks and ensure smooth operations.
• Community-Focused: You have a proven track record of working with external partners to enhance the support and resources available to the children and families we serve.

Why Join Hayward Adventure Playground?

Working at Hayward Playground means being part of something bigger than just a job—it’s a chance to make a real difference in the lives of young people. As Service Manager, you’ll have the opportunity to lead a passionate team that creates meaningful, enjoyable experiences for children every day. This is your chance to shape the future of a thriving, inclusive community where every child feels they belong.

Ready to take the next step in your career and help us create an environment where every child can thrive? Apply today and join us in shaping the future of play at Hayward Adventure Playground!

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Hammerson House, Wohl Campus is a modern 116 bedded home near East Finchley Tube station, with residential, nursing, dementia, respite, and palliative care services.

The home offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

Hammerson House has been rated as 'Good' by the Care Quality Commission (CQC) in its first year of operation.

The Role

We are seeking a receptionist for Hammerson House to provide a welcoming and professional front-of-house service, support daily operations, and ensure excellent customer service for all visitors and residents.

Who are we looking for?

Although welcome, no previous experience is required as full training will be provided.

You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you’ll be comfortable multitasking, able to work on your own initiative unsupervised and where necessary working with other teams to ensure our residents are kept happy in their home.

You will have a cheerful, compassionate, respectful, and caring approach and good communication and interpersonal skills. With an understanding of the needs of older people and the desire to make a positive contribution to the lives of others.

Hours

Full Time – 37.5 hours per week

Salary

£25,643.00 per annum

What is in it for you?

• A friendly, supportive, team working environment
• Subsidised staff canteens
• Training & development opportunities
• 25 days (plus bank holidays) annual leave, increasing over time
• Refer a friend bonus scheme (T&C Applied)
• Perkbox

Apply Now

If you meet the above requirements, we'd love to hear from you! It's also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis.

Values

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.

Safeguarding

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon a successful application. All applications will be handled individually, following our policy and organisational requirements. Please do not apply if you require sponsorship.

Diversity

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

We have an exciting opportunity for a Financial Accountant to join our Finance team.

We are looking for a Financial Accountant, whose primary responsibility will be to ensure the financial accounting elements of our organisation are robust. This means ensuring we have an efficient annual audit process and completion of the statutory accounts, built upon the role holder maintaining an accurate balance sheet throughout the year.

Overall responsible for day-to-day accounting operations including purchase and sales ledger, expenses, credit card and bank payments, as well as month end financial accounting processes.

This role will take a key responsibility for regulatory compliance and accuracy of VAT, Corporation Tax and Regulatory returns and ensure financial policies, processes and procedures are kept up to date.

Responsible for treasury management including managing banking relationships and producing regular cashflow reports.

This role can be based in our London office, or hybrid working with regular attendance to our London office.

Key Skills and Attributes: 

A strong financial accounting background, with up-to-date knowledge and use of accounting standards, Charity SORP and accounts preparation.

We work in a complex charitable environment; the successful applicant must have good experience with VAT and Corporation Tax.

Experience of managing accounting operations and of recommending, developing and implementing strong financial control frameworks.

The ideal candidate will be a qualified accountant, with strong technical skills.

Strong ability to communicate complex financial matters at all levels, as well as having the ability to build relationships within the team, within the wider organisation, and with external advisors.

The team: 

Based in the Finance and Operations Directorate, you will be overall responsible for a team of 4 within Financial Accounting.

Closing date: Monday 9th December (23:59)

Hours: Full time (30 hours over 4 days per week)

Location: London based or hybrid and able to regularly commute to London

(London salary applicable to candidates who are based in the London office a minimum of two days a week)

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all. 

We are looking for a Community and Projects Officer to support us in our mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can watch this film for more information about our work.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.

What will I be doing?

• Foster a professional and welcoming environment that facilitates high satisfaction with members and community
• Manage our IOP Medals and Prizes and support our strategic engagement with academia, universities, national research facilities and independent research organisations.
• Play a critical role in our physics programme that will annually deliver up to four strategic impact projects to shape the debate on matters of importance to the physics community in academia and business across the UK and Ireland in order to influence and drive impact.

Projects you work on may include:

• Support our impact projects in science and innovation. Past projects include Green Economy, Quantum and Semiconductors.
• Manage the IOP Medals and Prizes, including execution of the engagement plan, managing key stakeholders including Awards Committee and providing customer service to nominees and winners.
• Manage and engage with key stakeholders in academia, including IOP Fellows and Members, award winners and universities, bringing new members into the fold.

Who will I work with? 

• Members, including Council Trustees and Special Interest Group Committees.
• Senior individuals within academia and business.
• Staff within the Science and Innovation Department, and across the IOP and IOPP.

Essential Criteria and Skills required 

• Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks.
• Interpersonal skills – ability to positively communicate with others; the confidence to listen and understand.
• Communication skills – ability to express information clearly and effectively in written and oral form.

Nice to have

• Understanding of physics/a physics undergraduate degree or equivalent.
• Experience of a membership organisation.

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

• An excellent pension scheme
• Private medical insurance
• Generous annual leave (25 days starting as a standard pro rota where required)
• Floating bank holidays
• Gym Membership (Via salary sacrifice) and much more!

To apply for this role please click the link below, best of luck with your applications! 

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Health and Social Care Coordinator

Our client seeks to recruit a further professional with a health and/or social care background to tackle health inequalities and ensure the most vulnerable in our society can access the care they need. This is a great opportunity to be part of a supportive and relaxed multi-disciplinary team, undertaking challenging and highly interesting work.

Their vision:

They were founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.

Purpose and duties:

Gypsy, Roma and Traveller communities have the poorest health outcomes out of any ethnic groups in the UK, including in relation to child mortality, suicide rates and life expectancy (House of Commons, 2019). Our communities face multi-faceted barriers to accessing statutory services. To that end, they are recruiting a Health and Social Care Coordinator to:

• Work within a collaborative, multi-disciplinary team to empower and meet the needs of clients.
• Work with individuals and families who have complex health and social care needs, advocating for them, and empowering them to navigate healthcare and social care systems.
• Develop strong relationships with health and social care providers to tackle health inequalities and get the best outcomes for our communities and clients.

Person specification:

The successful candidate will be committed to achieving excellent outcomes for clients and be aligned with the vision and values of the charity. They will be warm and compassionate, yet also able to demonstrate healthy boundaries and professionalism. They will have experience of successful work with vulnerable people and an understanding of health and social care systems. They will be able to demonstrate excellent verbal and written communication, in addition to sound IT skills. They will have resilience – and a sense of humour is also a must!
Please note that they are looking for potential as much as experience in their recruitment.

Working with them:

They believe their team are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards their vision. They are a relaxed and collaborative team, with a big sense of humour.

Start date: ASAP

Location: Hybrid with some home working. Office at Badgemore Park, Henley on Thames, Oxfordshire. Some visits to clients throughout parts of Southern England.
Job type: Part time, 0.4fte, 16 hours p.w.
Salary: £11,457p.a. (£28,643 fte.)
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.

Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.

Applicants must have use of own car and a valid UK driving license.

They recognise it has no greater responsibility than to safeguard the children and vulnerable adults that it works with. Recruitment processes will include an enhanced DBS check.

You may have experience of the following: Service Manager, Social Worker, Social Work Manager, Teacher, Nurse, ISVA, IDVA, Advocate, Third Sector, Public Sector, Homelessness, Safeguarding, Healthcare, Education, Not for Profit, Teacher, Paramedic, Care Coordinator, Service Coordinator, Team Leader, Charities, Volunteer Officer, Education Officer, Support Worker.

REF-217 830

The Events and Hire Coordinator provides assistance for client relationships, scheduling, administrative management of a busy public and private events schedule, and finance (payments, invoices, contracts). The role is a vital support to the Events and Hire Manager. The postholder will frequently participate in events delivery on the day. This role will also collaborate with colleagues in the creation and provision of information and communication, in print and virtually (social media etc).

BRIGHT FUTURES UK 

Position: Fundraising Assistant

About Bright Futures UK
Bright Futures UK supports young individuals aged 5-24 facing long-term illnesses by filling their educational gaps and fostering personal growth. Through customized programs like one-on-one tutoring, befriending, mentoring, and skill-based workshops, we empower these young people to reach their full potential despite their medical challenges. We're committed to their academic, social, and emotional development, supported by our skilled and compassionate team. Help us make a lasting difference in the lives of these deserving individuals.

Role Overview
As a Fundraising Assistant, you'll play a key role in shaping and implementing our fundraising strategies. Working closely with the CEO and other executives, you'll engage in various fundraising activities and take on initiatives that drive our mission forward. This position is an excellent opportunity for professional growth within a dynamic and rapidly expanding organization.

Who We Are Looking For
We seek a proactive, organized, and approachable individual who is passionate about making a significant impact:

• Proven Experience: You have a solid background in fundraising or customer care.
• Relationship Building: You excel at forming lasting relationships quickly and effectively.
• Project Management Skills: You are organized, meet deadlines, and manage projects with high attention to detail.
• Independence: You are self-motivated and thrive in managing your responsibilities without constant oversight.
• Communication Skills: You possess outstanding verbal and written communication skills.
• Flexibility and Commitment: You're adaptable and ready to work outside regular hours when needed.
• Mission-Driven: You share our commitment to supporting young people with long-term illnesses.

 Key Responsibilities

• Database Management: Ensure the accuracy and accessibility of our supporter records.
• Research and prospecting: Work with the CEO to research, prospect and prioritize potential funding opportunities.
• Stakeholder Engagement: Strengthen relationships with stakeholders to enhance our support network.
• Supporter Materials: Provide supporters with the materials they need for successful fundraising.
• Communications: Create compelling messages tailored to various audiences, maintaining data accuracy.
• Event Support: Help manage and deliver events with a focus on supporter experience and maximising fundraising.
• Administrative Duties: Support our operations through effective administrative management.
• Strategy Implementation: Assist in executing strategies under the guidance of the CEO to advance our mission.
• Develop a personal voice: have a voice on social media platforms where you can promote fundraising objectives and nurture opportunities.

 What You’ll Love About Us

• Impactful Work: See the tangible impact of your work on the lives of young people.
• Growth Potential: As part of a small, dynamic team, your influence on our growth and operations is substantial.
• Flexible Working: We champion a healthy work/life balance with options for remote work, reduced hours, and flexible schedules.
• Professional Development: We invest in your growth through paid training and support further education.

 

Apply Now
Ready to make a difference? Join us in transforming the futures of young people facing medical challenges. Your journey with us will be rewarding, impactful, and filled with opportunities to grow.

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients include NatWest Group, Lloyds Banking Group, HSBC, British Gas and EDF Energy. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently around 250 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

Individual Giving Assistant

We’re looking for an enthusiastic and highly motivated individual to join our growing Individual Giving team.

Position: CE335 Individual Giving Assistant

Location: Homebased, UK, Nationwide

However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week (flexible working available)

Salary: £26,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 1 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: week commencing 16 December 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Individual Giving who is responsible for cause related products, the Individual Giving Assistant will provide administrative, operational and marketing support for a range of activities across the year. You'll be an integral part of the team, supporting delivery across a variety of individual giving campaigns – such as postal mailings, digital advertising, telemarketing, eMarketing and Face to Face marketing.

This role gives you the opportunity to develop a knowledge of marketing and its application to Individual Giving Fundraising, including stakeholder communications and project management.

Key responsibilities will include:

· Day to day support in delivering campaigns to new and existing supporters

· Administrative support including raising POs, managing invoices and ensuring all costs are monitored

· Work with the wider team to identify opportunities to improve the supporter experience

· Assist with tracking performance by reporting on campaign results

About You

You will have experience working in the charity sector and/or within a marketing function and will have key strengths in:

· Organising and prioritising a busy workload

· Strong attention to detail

· Knowledge and interest in the charity fundraising sector

· General understanding of the marketing function

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Marketing, Fundraising, Communications, Marketing Assistant, Fundraising Assistant, Communications Assistant, Marketing Administrator, Fundraising Administrator, Communications Administrator, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways: 

- Growing and transforming our direct care and support 
- Delivering more practical information and support 
- Leading in shaping the end-of-life experience  

Your role in our mission…..

This role is a fantastic opportunity for someone looking to kickstart and develop their charity events career, joining a busy National Events Team.

Our Events Assistant will play a key role in delivering impactful fundraising projects for Marie Curie. You'll support a variety of activities, from initial planning to event-day execution. You'll provide administrative and event delivery support across our challenge events and supporter led portfolio, ensuring our supporters have an outstanding experience.

This role offers hands-on fundraising experience and the opportunity to be the welcoming first point of contact for many of our supporters. Help us make a real difference while developing your skills in a collaborative and rewarding environment!

Key Responsibilities:
- Provide administrative support for product planning, delivery, and team operations.
- Assist with participant communication processes, including enquiries, registrations, and thanking supporters.
- Collaborate with Product Officers and Leads to ensure efficient procedures.
- Attend and support meetings, events, and promotional activities.
- Help develop marketing materials to recruit supporters.
- Monitor and report on fundraising activity on various topics including social media and email results.
- Support the team to manage expenditure, process invoices, and track budgets.
- Thank supporters via social media and other channels.
- Maintain and update supporter data on the database.
- Conduct competitor research and respond promptly to queries.
- Serve as a first point of contact for supporters, handling written and verbal communications.
- Complete general administrative tasks as needed.
- Manage the events team kit ahead of event days.
- Attend fundraising events in person - this role will require some work outside of normal office hours (weekends) where fundraising events necessitate.

Skills:
- Strong interpersonal skills for building relationships with diverse stakeholders.
- Proactive and able to work independently.
- Highly organized with excellent multitasking and administrative abilities.
- Detail-oriented with a high level of accuracy.
- Confident, resilient, and calm under pressure with a positive "can-do" attitude.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office and experienced in accurate database management.

Please see the full job description here

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Close date for applications: 1st December 2024
Salary: £ 20,821 - £ 22,088
Contract: Full time, Permanent role
Based: Homebased Travel to London Office on Monthly basis

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.

We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]