Administration Jobs

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

HR Officer

We are looking for a HR Officer to join the team supporting the HR function, in this part-time, hybrid working role.

This role could also be full-time incorporating the operations support function, which at the moment is as separate standalone part-time role.

Position: HR Officer

Location: Bristol/Hybrid

Hours: 22.5 hours per week (0.6 FTE) (22.5 hours split between Monday – Friday) or full time hours for the HR and Operations Officer role combined

Salary: £32,000 pro rata (£19,200 actual)

Contract: Permanent

Closing Date: Monday 2nd December 11:59pm

Interview Date: Interviews expected to be held w/c 9th December

The Role

As HR Officer you will provide support and specialist HR knowledge to all of the operational functions. This includes supporting the Finance Manager and other members of the Senior Leadership Team (SLT) on the delivery of various projects, maintaining employee records, and advising on compliance with UK Employment and Health and Safety Laws.

Main areas of responsibility include:

• Maintain up to date employee records
• Support health and safety compliance and training
• Support and coordinate staff training
• Training new staff on systems and day-to-day procedures
• Day-to-day management of the HR management system, BrightHR
• Assist in the preparation of monthly payroll instruction for accountants
• Working closely with the Finance Manager to ensure operational expense is accurately reported and logged
• Recruitment and induction of new staff and staff exits
• Assist with compliance of legal policy frameworks related to employment and health and safety
• Provide HR guidance and support to employees on employee relations and workplace policies
• Contribute to the development and continuous improvement of HR practices and procedures

We are advertising this as a part-time permanent role but would welcome applications for this post and the Operations Administrator post as a full-time position, HR and Operations Officer, £29,000 annual salary 1.0 FTE.

About You

With experience in a HR role OR equivalent experience in a role with evidence of transferable skills, you will have experience of overseeing administrative systems and the ability to manage a varied and busy workload.

With excellent organisational skills and time management, you will have knowledge and understanding of key HR functions and UK Employment Law.

You will be asked to submit a CV and then those selected to move to the next stage will be asked to submit a supporting document alongside their application.

We appreciate that some candidates may find other means of communicating their skills and experience more suitable to them, so accept the following supporting document formats:

• 2-page cover letter
• No more than a 5-minute long video (either sent as an mp4 attachment or a link to an unlisted YouTube video)
• A poem no longer than 2 pages

About the Organisation

The charity offers specialist support and therapeutic services to children, young people, and their families who have experienced child sexual abuse. They believe in creative evidence-based support services led by the voices of young people and their families. The specialist services are designed to grow connection and community with families who have experienced sexual abuse. The services have a creative arts focus because they believe in the transformative power of creativity in helping families to rebuild their lives after abuse experiences. Research guides everything the team does, it helps everyone to understand the service, develop best practice nationally in the sector and is a platform for amplifying survivors voices. 

Benefits include:

• 25 days holiday plus bank holidays. We currently award the Christmas – New Year period off to staff (not deducted from allowance)
• Generous leave allowances (sickness, maternity, etc.)
• Flexible employer
• Whole-organisation Professional Development Fund and Policy to help your CPD
• Access to Employee Assistance Programme
• Fantastic, kind, and hardworking team

The organisation is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. Therefore, are particularly keen to hear from candidates living with a disability, and those from the global majority.

You may also have experience in areas such as HR, Human Resources, People, Personnel, HR Officer, Human Resources Officer, People Officer, Personnel Officer, HR Administrator, Human Resources Administrator, People Administrator, Personnel Administrator, Operations, Operations Administrator, Operations Officer, People and Culture, People and Culture Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role Purpose

We are seeking an organised and proactive Engagement Assistant to join our team. In this role, you will collaborate closely with Programme Teams and Engagement Team to design and execute impactful events, and support communications. This position is ideal for someone who thrives in dynamic environments and is passionate about delivering exceptional event experiences.

Key responsibilities will include:

Events

· Work closely with the Senior Events Manager and Events Manager to manage and deliver a number of events from conception to completion.

· Take ownership and manage the administration of all event admin.

· Lead on all elements of guest correspondence including guestlist collation, managing the RSVP inbox, overseeing development of guest communication, and managing guest registration at events.

· Team lead for Salesforce.

· Overseeing the design development of key event materials.

Please note that this role will involve some occasional UK and International travel.

Comms

· Take ownership of The Royal Foundation calendars and planners

· Provide administrative support for communication and event activity

· Creating PowerPoint decks for Communication or Events team

Knowledge, experience, and personal qualities

· Ability to manage tasks with numerous dependencies.

· Exceptional communication skills, with the ability to collaborate and work with multiple teams.

· Capable of delivering exceptional work at a fast pace in complex environments and balancing a large number of different stakeholders and priorities at once.

Knowledge and experience (all essential)

· Experience delivering events (essential)

· Experience working in communications/campaigns (desirable)

· Experience using Salesforce (desirable)

Personal qualities (all essential)

· Willingness to learn and develop new skills.

· Self-starter and independent thinker; able to solve problems and instigate solutions.

· Take initiative and responsibility for their own workload.

Our Company & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

If you have the relevant skills and enthusiasm for the role, then we’d love to hear from you.  Please send your CV and a one-page covering letter explaining your motivation for applying and how you meet the skills and experience required for the role by clicking ‘Apply’ now.

Closing Date for applications: 29th November 2024

Hours: Full-time

Remuneration: Up to £31,500 GBP gross per annum (dependent on experience)

Duration: Permanent

Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Do you have significant experience in warehouse/pharmaceutical supply chain supervision. Can you use your expertise as a Warehouse Supervisor to help UK-Med deliver life-saving medical aid?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.

As our Warehouse Supervisor, you will be responsible for all UK-Med’s medical warehouse activities and provide day to day supervision of our medical warehouse Unit 9.

You will oversee the administration and practical control of all systems and procedures to manage pharmacy, medical supplies and equipment whilst ensuring stock is maintained in accordance with MHRA regulations.

With a qualification or equivalent experience in Warehousing/Logistics/Supply Chain, or qualified as a Pharmacy Technician, you will have relevant knowledge in the distribution of medicinal products (WDA/GDP) and awareness of MHRA licencing requirements.

You will have a positive and flexible problem-solving approach and be willing, able and ready to deploy to support all UK-Med programmes and projects.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Warehouse Supervisor - November 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Wednesday 4th of December 2024

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Project Support Officer to join us on a part-time basis, working 21.6 hours per week, for a 16-month fixed term contract.

The Benefits

• Salary of £32,666 - £36,000 per annum pro rata, depending on experience
• 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a brilliant opportunity for an administration and project support professional to join our prestigious and impactful organisation.

You’ll have the chance to be part of transformative landscape projects, gaining practical experience as you support the delivery of innovative and high-profile initiatives that enhance London’s historic green spaces.

Alongside this, you’ll have plenty of scope to fulfil your commitments in other areas of your life as you work 21.6 hours per week.

So, if you want to join a collaborative team, develop your skills and contribute to preserving and enriching some of the most treasured landscapes in the world, then apply today.

The Role

As a Project Support Officer, you will provide support to a range of flagship projects, including the £3 million Diana Princess of Wales Memorial Playground refurbishment.

Supporting the Head of Landscape and project managers, you will assist with programme and project management tasks such as scheduling, minute-taking, and co-ordinating project meetings.

You will also manage procurement and tender processes, maintain financial records, process invoices and monitor project budgets.

Additionally, you will:

• Provide administrative and logistical support for events, workshops, and professional development activities
• Prepare reports and maintain project documentation to meet governance requirements
• Develop and update project schedules
• Act as a key contact for co-ordinating between work streams, consultants, and contractors

About You

To be considered as a Project Support Officer, you will need:

• Experience of providing administrative and project management support
• Excellent IT skills with experience of using Microsoft Project, Word and Excel

Other organisations may call this role Project Support Assistant, Project Co-ordinator, Project Officer, Administrator, Administration Officer, Project Administrator, or Project Administration Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are passionate about working in London’s iconic Royal Parks and interested in this unique opportunity as a Project Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.

Interviews for this role will be held on Monday 16th December, and we are aiming to reach out to successful candidates on Wednesday 11th December.

Chickenshed Theatre seeks a dynamic Head of Theatre Management to oversee the day-to-day operations, maintenance, and security of our premises. You’ll play a pivotal role in ensuring the safety, upkeep, and functional integrity of Chickenshed’s buildings and grounds. This is an opportunity to make a meaningful impact in a vibrant, creative environment.

If you're ready to take on a leadership role in maintaining and enhancing our theatre’s infrastructure, while contributing to a creative and collaborative culture, we’d love to hear from you.

Application Deadline:  1 December 2024.

People & Culture Advisor

GENERAL FUNCTION: 

The People and Culture Advisor will be instrumental in delivering efficient, timely and effective HR support and advice to employees, managers and leadership throughout the company. The role will be crucial in ensuring consistent and effective application of HR policies, procedures, and initiatives, thus having a positive contribution to a productive workplace.

General People & Culture Support:

· Acting as the primary point of contact for all IEU staff enquiries regarding policies, procedures, staff benefit, leave balances, and other general queries. 

· Supporting implementation of key P&C projects and facilitating ongoing process improvements.

· Support employee engagement initiatives, including recurring surveys and engagement sessions.

· Recommending new approaches, processes and procedures to effect continual improvements in efficiency of the People & Culture department and services performed.

· Remaining abreast of changes to UK specific legislation and Employment Law and communicating relevant changes to UK based staff in a timely manner. 

· Partnering with People & Culture Manager to deliver relevant training, ‘AMA’ sessions, and other initiatives as required.

· Coordinating P&C responses on behalf of IEU to internal and external audit requests.

· Supporting process and workflow development and data management within the Human Resources’ Information System as needed.

· Ensuring timely update of relevant databases, including group life cover, SMS Home Office system, and others

· Supporting, developing, and conducting staff trainings on People & Culture topics, policies, and processes

· Working closely with other members of the global People & Culture team to ensure the completion of standardized, efficient, streamlined People & Culture processes that supports a cohesive staff experience.

· Other duties as assigned by the People & Culture Manager

· In all duties, upholding Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice. 

Employee Relations

· Providing first-level advice to employees, managers and leadership in line with UK employment law, best practice, internal policies and procedures and ACAS guidelines.

· Managing casework including, but not limited to: disciplinaries, grievances, absence reviews, flexible working requests, conflict resolution, redundancies, departmental changes, occupational health queries, performance improvement plans, etc.

· Producing and maintaining casework documentation, including Terms of Reference, minutes, notices, and follow-up correspondence.

· Escalating complex and/or unusual casework to People & Culture Manager.

· Providing coaching for managers on employee relations issues as requested.

· Ensuring all company policies remain up to date, periodically reviewing policies in order to implement relevant changes.

· Advising managers and leadership on the most appropriate casework steps, providing sound reasoning behind suggested options and clearly outlining potential risks.

· Maintain good working relations with all stakeholders, ensuring a discreet, diplomatic approach to Employee Relations issues as they arise.

· Maintaining excellent level of knowledge of current, recent and upcoming developments in UK employment law at a HR practitioner level.

· Managing all employee leave processes, including annual leave, sickness absence, maternity, paternity, adoption, TOIL, compassionate leave, etc.

· Escalating complex and/or unusual cases to People & Culture Manager

· Conducting exit interviews, identifying patterns and communicating to management in an aggregate form

· Producing periodic reports surrounding volume and nature of casework.

Payroll

· Processing timely updates of the payroll system records, including new joiners, leavers, student loan and salary sacrifice information and all variable changes.

· Ensuring all associated processes have been carried out in line with the supplier agreement and in good time.

· Serving as a liaison between the third-party payroll provider, P&C and Finance functions

· Producing all payroll related documentation including LoE changes, pay increases, maternity leave letters, deduction letters and other change letters as required.

· Generating a monthly pension report and timely uploading to the pension provider portal.

· Addressing all employee payroll and pay related enquiries.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

· Degree, preferably in Human Resources or a closely related field or minimum 5 years’ prior relevant experience.

· In possession of or working towards a CIPD Level 5 or higher

· Experience with Human Resources information systems

· Excellent communication and interpersonal skills, including written and verbal.

· Ability to independently manage casework in line with ACAS guidelines.

· Proven knowledge of UK employment law and best practice.

· Proven ability to handle confidential / sensitive information.

· Proven ability to successfully communicate and mediate with both management and staff.

· Ability to champion diversity, equity, and inclusion.

· Proven ability to successfully operate in multi-cultural environments.

Preferred:

· Fluency in a second language other than English, such as French or Arabic

· Experience of working in an International organization or NGO

PHYSICAL DEMANDS and WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.

Vacancy Timeframe:

Deadline for applications: Wednesday, 11 December 2024

This role is part of the Wiltshire Service which provides individual and family support to domestic abuse victims and their children.

The Early Interventions Team act as the gateway for all domestic abuse and referrals to the Wiltshire Service. Working within an experienced and established team, the EI Triage Advisor will:

• Triage referrals, with a particular focus on domestic abuse referrals.
• Conduct risk assessments and offer immediate safety planning advice.
• Respond to safeguarding concerns.
• Signpost victims and professionals to other support agencies where appropriate.
• Offer specialist domestic abuse advice and support to professionals.

In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.

Main Duties and Responsibilities:

Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:

Working with vulnerable people and risk management:

• Provide a victim focused service, with an understanding of the impact of trauma on vulnerable people.
• Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the wider family unit.
• Provide advice, guidance and support to people who are victims of domestic abuse.
• Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG (Severity of Abuse Grid).
• Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC (multi-agency risk assessment conference).
• Work directly with individuals or groups as agreed with the Team Manager.
• Safeguard the health and welfare of service users and their families.
• Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
• Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
• Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.

Team working

• Offer professional advice and support to multi-agency partners.
• Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
• Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
• Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.

Administrative duties

• Help provide a responsive support service with a high quality of customer care.
• Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all referrals.
• Assist in the referral process and EI follow up, contacting other agencies and helping to arrange appointments.
• Assist in the assessment and allocation of service users.
• Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
• Assist with monitoring and evaluation policies and procedures and producing reports.

Additional tasks and responsibilities:

• Ensure personal safety for self, other staff and service users at all times.
• Participate in personal training and supervision opportunities and attend team meetings.
• Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
• FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.   

Position Title: Programme Officer - Systems Improvement
Advertising Reference: 2408
Location: London Fields, Hackney
Status: Permanent. 35 hours per week. 
Salary: (Band 4) £35,886.00 per annum, with 3 years of annual salary increment increases. Generous benefits package including annual salary review, 30 days annual leave plus Bank holidays, and 3 days of Christmas closure. 

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Our Programme Officer role is vital to the smooth running of our Systems Improvement team’s projects. You will be a key part of our delivery which focuses on supporting multi-agency local area partnerships to improve their SEND systems & processes. In particular, we see a key element of this role as supporting our work which supports local areas to improve inclusion in all of their educational settings.

Programme Officers are given discrete elements of projects to lead and deliver with engagement from other team members and an identified project lead. One day you might be co-facilitating a focus group with parent carers to understand the current strengths and challenges of co-production in a specific local area; and the next, analysing a local area’s data to shape the next steps of a project improving outcomes for children with special educational needs and disability. 

This role will support the delivery of and take responsibility for identified elements of NCB and Council For Disabled Children’s (CDC) multi-agency SEND Systems Improvement contracts, which aim to improve practice and in turn influence policy. You will work with a variety of stakeholders including the Department for Education, Parent Carer Representative bodies and Integrated Care Systems from across England alongside local authorities working collaboratively to ensure the best outcomes for children and young people.

Applications close at 08:00am on 5th December

Please quote the job title and reference number in your application. CVs will not be accepted.

Assessment and interviews to be conducted on 12th December. Please note that only shortlisted candidates will be contacted.

*Please note - this role my close early if high number of applications are entered. Please enter your application as early as possible.*

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.

Are you a forward-thinking Executive Assistant with exceptional attention to detail? No two days will be the same in this role, so come join our friendly team at Helen & Douglas House!

As part of this role, you will provide high quality, confidential executive assistance, and high-level business administrative support to the Executive Team and the CEO, supporting them in achieving the strategic aims and goals of the charity. This will include complex diary management, documentation preparation (PowerPoints, meeting agendas, correspondence) and minute taking.

Your proven ability to constructively challenge the status quo and seek better ways of working will play a key role in supporting projects and managing the annex office with its associated budget. Your well-developed understanding of confidentiality and use of discretion and diplomacy will enable you to lead the management of Trustee meetings.

To be successful in this role, you will need to have strong knowledge and proficiency in all Microsoft packages and curiosity to learn about new platforms to enable the development of ways of working to improve efficiency and effectiveness. You will be self-motivated and able to work independently and prioritise own workload, taking a pragmatic approach to decision making.

Helen & Douglas House is a registered hospice charity based in Oxford that aspires to become a centre of clinical excellence for providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others. The Helen House Care Team is a unique and vibrant blend of nurses and carers, all of whom share an authentic passion for delivering the highest possible standard of care to patients and their families.

Please note, we are reviewing applications as they come in. Advert may close early if sufficient applications are received, therefore please apply as soon as possible, if interested.

Helen & Douglas House offer the following benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

The Operations Officer will form part of the Jigsaw4u Front of House team. They will be responsible for all HR administration, including staff training and staff wellbeing and communications. In addition they will lead on office maintenance issues, and support the delivery of operational projects. 

Jigsaw4u is proud of its 26+ year history providing specialist wellbeing support services for children, young people and families across South West London.

The Operations Officer is a new role for the charity and will bring vital support to the Operational and HR functions of Jigsaw4u, to ensure smooth administration of these areas so staff are enabled to continue delivering services of the highest quality to our service users.

1. Purpose of job

Be responsible in the designated area for:

· Performing HR administration, and maintaining HR records

· Arranging DBS checks for staff and volunteers.

· Coordinating training, wellbeing activities and events for staff.

· Creating staff newsletters and other staff communications.

· Supporting the Director of Operations in delivery of operational projects.

· Overseeing office maintenance and Health & Safety.

· Forming part of the Jigsaw4u Front Office team.

2. Main duties

HR administration

· Maintain personnel records on HR platform

· Log staff absences

· Create and circulate adverts for vacancies

· Create and update Job Descriptions and Person Specification documents

· Support staff recruitment processes i.e. responding to job enquiries, managing CV database, arranging interviews

· Produce HR reports e.g. turnover, absences, annual leave

DBS checks for staff and volunteers

· Maintain database of DBS checks for staff and volunteers. 

· Perform DBS checks for new members of staff and volunteers, and renewal checks for existing staff and volunteers 

· Produce assurance letters for staff

Organise training, wellbeing activities and events for staff

· Research and arrange staff training as required, keeping within training budgets

· Maintain records of all staff training, including Child Protection training for staff and volunteers. 

· Coordinate programme of staff wellbeing activities and events, ensuring value for money.

Other responsibilities

· Support the Director of Operations in delivery of operational projects.

· Creating staff newsletters and other staff communications.

· Lead on ensuring Jigsaw4u’s premises are a safe and appropriate office environment.

· Maintain records of Health & Safety checks and Fire Risk Assessments

· Resolve office maintenance issues, sourcing reliable and cost effective suppliers

· Undertake Emergency First Aid at Work training and act as nominated First Aider.

Front office

· Answer telephone, emails and enquiries.

· Work as a team with Front Office colleagues.

· Represent Jigsaw4u effectively to service users and visitors. 

3. Generic responsibilities

· Manage personal resources and own professional development

· Ensure a continuous improvement approach is taken to all aspects of the role 

· Work in a manner that promotes equality and values diversity

· Promote a health and safety culture within the workplace

· Follow the Jigsaw4u Safeguarding Policy at all times and respond to safeguarding concerns to a high standard

· All information must be maintained in accordance with the Jigsaw4u Data

Protection Policy and GDPR

· Undertake other activities as required

Main purpose

The Business Manager is a member of the school’s senior leadership team and is responsible for managing the strategic operation of the business functions of the Southover Partnership, including compliance, financial management, health and safety, human resources, premises, IT, and general administration.

The successful candidate will advise on and implement the day-to-day support that enables the Southover Partnership to operate effectively and efficiently, and which allows other members of the leadership team to focus on teaching and learning.

Duties and responsibilities

Leadership and strategy

· Under the direction of the Executive Headteacher (EHT), lead on all financial matters in the Southover Partnership, to enable successful financial performance and to ensure financial decisions are clearly linked to the Southover Partnership’s strategic goals

· Oversee recruitment processes and procedures

· Attend all senior leadership team meetings and report to Trustees where appropriate

· Allocate resources in line with the Southover Partnership school improvement plan and carry out long-term resource planning that reflects the school’s 5-year plan

· Take all decisions in line with the vision and values of the Southover Partnership, and encourage others to do the same

· Oversee and implement a marketing plan for the Southover Partnership, which utilises the Southover Partnership website, signage, the prospectus, and communications with current and prospective parents in collaboration with the EHT and Heads of School

· Monitor developments in technology and consider how it can be used to enhance the Southover Partnership’s business procedures and processes

· Implement the organisation’s fundraising and income generation strategy, choosing fundraising priorities in line with the Southover partnership strategic vision

· Be responsible for performance appraisal for all administrative staff, including supporting professional development

· Alongside the wider leadership team, ensure staff well-being is a priority and that the systems and processes are in place to support staff to be effective in their role

Compliance

· Manage the Southover Partnership’s compliance with statutory obligations including the SCR, and advise others on the relevant legal, regulatory and ethical requirements

· Track all the Southover Partnership policies and ensure they are updated in accordance with the policy review schedule

· Monitor and update the risk register

· Ensure that the Southover Partnership has adequate insurance cover at all times to include employer's liability, public liability, buildings and equipment cover, personal accident, professional indemnity, travel insurance and other relevant cover. (Professional advice should invariably be sought)

·To support the EHT to ensure that the school is compliant with all parts of the ISI guidelines.                                                                                                                 

Financial management

· In partnership with the EHT & SLT, create and manage the Southover Partnership’s budget and forecast future years’ budgets ensuring it is balanced, realistic, represents an effective use of funds and enables the EHT to make strategic, long-term decisions

· Submit the budget to the Trustee Board annually, & provide and present financial reports at least termly for the Trustees, providing insightful information to aid short- and longer-term decisions, including the consideration of financial risks

· Monitor the budget all year round, by providing monthly management accounts and reports to the EHT, advising where revisions or changes are needed, annotating all material variances and taking actions to rectify negative variances

· Manage day to day financial operations, including cash flow, invoicing, debt collection, payroll, payments and other transactions

· Ensure spending on petty cash and company cards is within the limits of the finance policy. Oversee the reconciliation of these accounts

· Review all monthly postings as part of the month end process, calculating and posting cut off adjustments e.g. accruals, prepayments and deferred income

· Deal with any customer and supplier account queries that have been escalated by the team

· Authorise supplier BACS payments and ensure all other external payments (e.g. PAYE and pensions) are up to date

· Comply with financial reporting requirements and submit statutory returns to the Charity Commission and Companies House

· Prepare accounts ready for audit, liaising with the auditor to ensure a prompt sign off of the annual accounts

· Oversee the Southover Partnership bank accounts on a day-to-day basis, ensuring money is banked, invoices are paid promptly, money owed is collected, and clear records are kept

· Lead on procurement processes, managing tenders where appropriate, conducting due diligence, benchmarking and evaluating suppliers, negotiating deals and ensuring value for money 

· Ensure the effective and efficient operation of staff involved in finance, delegating tasks to finance/administrative staff where appropriate; in particular, bookkeeping tasks, Local Authority contract management and resource ordering, to ensure best value

· Ensure that where applicable, Gift Aid is claimed on all charitable donations

· Maintain a strategic financial plan that will indicate the trends and requirements of the Southover Development Plan and will help formulate future year budgets

· At least annually, review calculations of fees and charges made to local authorities and schools to ensure they are appropriate and financially sound

Fundraising

· Investigate and recommend potential funders and funding streams to EHT and Trustees and follow up as required

Human resources

· Manage the Southover Partnership’s payroll provision with the payroll provider and approve monthly payrolls, ensuring all staff are paid correctly in a timely manner

· Manage day to day administration of the Pension scheme re starters, leavers and ad hoc forms, updating pension provider with monthly payroll contributions

· Ensure that recruitment, appraisal, disciplinary and grievance policies are administered in accordance with employment law

· With the EHT, conduct reviews of the Southover Partnership’s staffing structure to ensure effective deployment of staff and financial efficiency

· Ensure compliance with all relevant aspects of employment law including employment protection, equal pay, minimum wage, Working Time Directive, pensions or discrimination on the grounds of sex, race or disability

· Act as the EHT’s adviser on employment matters, including disciplinary procedures and ensure that the Southover Partnership has appropriate disciplinary and grievance procedures. Liaise with the external HR adviser where appropriate

· Participate in the recruitment of staff and handle related administration. Be responsible for ensuring the recruitment procedures are in line with Partnership policies

· Ensure that all relevant staff have contracts of employment including variations and maternity leave arrangements. Keep the Southover Partnership 's standard contracts & terms and conditions of service up-to-date as new legislation takes effect

· Lead on and monitor the effective use of staff access to support, counselling, Occupational Health and Education Support services both internally and externally in accordance with the Partnership policies and procedures

· Work with members of the Partnership Leadership Team to ensure that staff development needs are identified and that appropriate programmes are designed to meet such needs

Health and safety and facility & property management

· With the EHT, supervise the maintenance of the Southover Partnership’s sites

· Supervise the Facilities, Site and IT Officer to ensure Southover Partnership’s compliance with health and safety regulations, and put in place processes and procedures to ensure the safety of all in the Southover Partnership  

· Manage the Facilities, Site and IT Officer to:

· Ensure a safe, properly maintained and secure environment on all sites for the stakeholders of the Southover Partnership in which safe and effective learning can be provided

· Ensure the supervision of relevant planning and construction processes is undertaken in line with contractual obligations

· Ensure the continuing availability of utilities, site services and equipment

· Monitor, assess and review contractual obligations for outsourced services

· Ensure ancillary services e.g., cleaning, etc., are monitored and managed effectively

Office administration, IT & management information systems

· Keep records in accordance with the Southover Partnership’s record retention schedule and data protection law, ensuring information security and confidentiality at all times

· Administer Governor Hub

· Attend and support the Finance and Governance sub-committee and full Trustee Board meetings & ensure that the administrative support for school governance is carried out to a high standard

· Be the Southover Partnership’s lead on data protection, taking responsibility for monitoring data protection compliance and advising the Southover Partnership community on data protection issues

· Direct the work of the Facilities, Site and IT Officer to ensure the management of IT and management information at the Southover Partnership is efficient and up to date.

The School Business Manager will be required to safeguard and promote the welfare of children and young people and staff, and follow the Southover Partnership policies and the staff code of conduct.

Please note that this list of duties is illustrative of the general nature and level of responsibility of the role. It is not a comprehensive list of all tasks that the Head of Business and Finance will carry out. The postholder may be required to do other duties appropriate to the level of the role, as directed by the EHT.

Are you an experienced administrator with a passion for using your skills to help improve the lives of older people? Join our team!

You would be at the heart of Care Rights UK’s work, supporting our small team to deliver our ambitious aims. You would manage the office to ensure smooth running of our processes and help us improve our efficiency. You would provide administrative support across our services, campaigns, research and policy work, helping us to raise our profile. You would support our members and Lived Experience Group, helping us to grow and diversify our reach.

You would be welcomed into our small, dedicated, friendly team. Working alongside colleagues who are experts in their field, there would be dedicated time for co-learning and sharing knowledge and skills.

The ideal candidate will be a positive, can-do person, with a passion for using their organisational and interpersonal skills to champion the rights of people needing care.

This is an exciting period of change for the charity, as we invest in growing our services and seek to diversify and increase our reach across the UK.

We value equality and diversity. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, disability, or carer status.

We're looking for a kind, compassionate and resilient person to help and support our clients in their healthcare needs as they rebuild their lives after substance misuse.

You will be responsible for coordinating healthcare services for our male residents undergoing drug and alcohol treatment, including medication management, accessing GP and specialist services, and promoting overall wellbeing. The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

Whilst this is not a hands-on nursing role, a background in healthcare would be ideal, along with strong organisational and IT skills, and the ability to work collaboratively with medical professionals, with a commitment to providing high-quality and compassionate care and support.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, ideally five mornings a week (8am – 11am and one full day).  For the right candidate, we can be flexible and will consider full-time hours.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.

We look forward to hearing from you!