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Top job
Maggie’s, Multiple Locations (On-site)
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
We have an opportunity to join our Support Care Team to provide our donors and fundraisers with excellent supporter care.
Posted 2 days ago
Top job
Help for Heroes, Remote
£29,373.00 - £36,633.00 per year
Help For Heroes are looking for a talented and experienced Legacy Officer to join our growing Legacy and In Memory team
Posted today
Top job
Closing in 6 days
Frimley Health Charity, Camberley, Surrey (On-site)
£48,270 - £54,931 per year
Dynamic and self-motivated fundraiser to join our successful team as we look to implement a grateful giving programme across our trust.
Posted 1 day ago
Closing in 2 days
Sightsavers, Dar es Salaam (On-site)
Local Terms and Conditions apply
Posted 1 week ago
Closing in 5 days
The Royal Parks, Greater London (On-site)
£32,666 - £39,187 per year
Posted 1 week ago
Refuge, Greater London (On-site)
£28,104 per year
Posted 2 days ago
Alzheimer's Research UK, CB21, Cambridge (Hybrid)
Circa £23,500 per year
Daily activity on campaigns, responsible for supporting the acquisition team, ensuring data & supporter engagement processes run smoothly.
Posted today
Closing in 2 days
Starlight Children's Foundation, W6, London (On-site)
£30,000.0 - £32,000.0 per year
Starlight is the national charity for children’s play in healthcare.
Posted 1 week ago Quick Apply
Closing in 3 days
Royal Air Force Benevolent Fund, London (On-site)
£26,000 per year
Posted 1 week ago
Closing today at 23:30
NFP People, Multiple Locations (Hybrid)
£25,323.47 pa plus travel to work allowance up to £3700 pa
Posted 3 weeks ago
PACT (Parents and Children Together), Reading (Hybrid)
Pro-rata salary of £13,728 - £15,851 per annum (full time equivalent range £23,088 - £26,658 per annum)
Posted 3 days ago
Harris Hill Charity Recruitment Specialists, London (On-site)
£22,678 - 24,052 per year + plus benefits
Posted 2 weeks ago Quick Apply
Page 12 of 49
Glasgow, Glasgow City (On-site)
Hammersmith, Greater London
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
Full-time
Temporary (12 months)
Job description

We have an exciting opportunity to join our Support Care Team in either our Glasgow or London office to provide our donors and fundraisers with excellent supporter care.

You will have a minimum of 1 year’s experience in supporter care/customer service, and you will have experience of inputting data and general use of databases.

This is a full time, fixed-term position for 12 months.

Your responsibilities

  • Deliver excellent supporter care and stewardship journeys to our donors, fundraisers and event participants through effective communication via inbound/outbound calls and e-mails.
  • Identify opportunities to steward and maximise the lifetime value of supporters.
  • Ensure accurate banking and recording of all donations to Maggie's, including processing income from a variety of online fundraising platforms to ensure funds are attributed to the correct donors.
  • Ensuring mailing preferences are applied to donors' records on our database.
  • Manage and respond to a wide range of enquiries from supporters, people with cancer and their friends and family, volunteers, centre fundraising staff and third-party suppliers.

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

  • a unique, experiential induction based in one of our centres 
  • a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
  • a competitive holiday entitlement
  • workplace pension with the option to apply to continue NHS pension
  • the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more. 

Please see our website for further details.

Application resources
Posted by
Maggie’s View profile Organisation type Registered Charity Company size 101 - 500

Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.

Posted on: 30 October 2024
Closing date: 13 November 2024 at 15:38
Job ref: Supporter Care Assistant - Glasgow or London
Tags: Administration,Customer Service,Data Entry,Direct / Supporters

The client requests no contact from agencies or media sales.