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We are recruiting an Executive Assistant to the Chief Executive and PA to the Senior Leadership Team who will share our passion and commitment to members of the fire and rescue services community to live healthier and happier lives.

The post holder will work at a senior level to provide effective strategic executive support to the Chief Executive and proactive administrative assistance to all members of the Senior Leadership Team (SLT). The post can be based at one of our charity workbases (Littlehampton, Penrith, Exeter, Basingstoke) or homebased with occasional travel

This post holder is the primary point of support to the Chief Executive and directors. This is therefore a fast-paced, multi-faceted role with a number of varied and competing daily priorities to manage. The post holder will be situated at the beating heart of the senior team, enabling its effectiveness and agility.

Our Senior Leadership Team and colleagues throughout the organisation are ambitious for the charity and increasingly work in a contemporary and dynamic way, modelling progressive and inclusive leadership and always supporting one another to take opportunities and to manage competing and changeable priorities so we can achieve our shared and individual objectives. We are looking for someone who will thrive in this working style.

We are looking for a very special, experienced and positive executive assistant who will work in an agile and dynamic way. He/she/they will have a positive, observant, courteous and friendly manner and be resourceful and tenacious.

Generally, you will:

• Provide strategic executive support to the Chief Executive
• Provide administrative support to the Senior Leadership Team
• Provide exceptional stakeholder correspondence and engagement internally and externally

To be successful in this role, you need relevant experience:

• Providing executive, secretarial and/or administrative support at a senior level in an organisation of similar breadth and scope and in a pacey, dynamic and rapidly changing environment
• Managing multiple diaries
• Managing events and/or projects
• Researching, synthesising and summarising complex information for the purpose of briefing an executive
• Drafting sensitive correspondence to high-profile and/or key stakeholders
• Administering board or committee meetings

This post is subject to a disclosure and barring check.

How to apply

To apply for the role, please submit your CV and an introductory letter via our online portal. Alternatively, please contact us for an application form.

Closing Date 9.00am on 9 December 2024

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

Interiew Dates

First interviews will take place via MS teams on 11 December 2024 with second round interviews to take place in person, in London, on 16 December 2024.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Data and Impact Analyst
Full-time, Permanent (Monday to Friday, 9am–5pm)
Location: West London, W3 (Hybrid: 3 days in-office, 2 days remote)
Salary: £30,000–£35,000 per annum

Are you a skilled and proactive data professional looking to make a meaningful impact? We are recruiting a Data and

Impact Analyst for an inspiring London-based charity dedicated to tackling food poverty and reducing food waste. This is a unique opportunity to combine your technical expertise with a cause-driven mission, leveraging data to drive positive change.

About the Organisation
This charity, headquartered in Acton with satellite sites across London, is a pioneer in food redistribution, delivering over 1 million free meals each month to communities in need. Their mission also includes reducing food waste and its environmental impact. With a strong commitment to innovation, they are investing in technology to enhance their operations, including a transition to Microsoft Dynamics 365 and Power BI.

The Role
As the Data and Impact Analyst, you will play a pivotal role in driving the charity’s growth through robust data analysis, impactful reporting, and seamless system management. Reporting to the Finance and Data team, you will collaborate across departments, translating complex data into actionable insights that inform strategy and operations. You’ll also support the launch of Microsoft Dynamics 365, shaping the future of their data capabilities.
Key Responsibilities:
• Database Development & Maintenance: Manage and develop data systems using Microsoft Dynamics 365. Ensure data quality through regular audits and implement improvements.
• Reporting & Impact Analysis: Create and manage insightful Power BI reports and KPIs to measure the charity’s impact. Provide actionable insights for leadership and stakeholders.
• Systems Roll-out: Support the implementation and organisation-wide adoption of Microsoft Dynamics 365. Leverage legacy systems during the transition.
• IT & Data Management: Oversee information security, compliance (including GDPR), and work with IT support providers to maintain infrastructure.

About You:
We are seeking a candidate with a strong background in data analysis, a passion for technology, and the ability to communicate insights effectively. You’ll be a self-starter with a proactive approach, excited to make this new role your own.

Essential Skills & Experience:
• Advanced knowledge of Power BI and Excel for reporting and analytics.
• Experience managing and administering Microsoft Dynamics 365.
• Proven ability to analyse large datasets and present insights to diverse stakeholders.
• Experience in troubleshooting technical systems and training users.
• Proactive, innovative, and solutions-focused.
• Strong interpersonal and communication abilities.
• Excellent time management and attention to detail.

Desirable:
• Knowledge of impact evaluation methodologies.
• Basic accounting or finance knowledge.

This is a fantastic opportunity to join a purpose-driven organisation where your expertise will directly contribute to alleviating food poverty, reducing waste, and making London a better place. 

We are looking to move quickly with this role and will be reviewing applications on a rolling basis. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Could you be a welcoming presence for visitors, and groups hiring rooms? Do you have that unusual combination of building maintenance and gardening skills, along with people and admin skills for managing our room-hire business?

The hours normally to be worked Tuesday-Saturday, including evening work. Remuneration is £13/hour. Please request an application pack before applying. Application deadline: 5pm Sat 30 Nov 2024

Closing date for applications: 9th December 2024

Interviews: ongoing interviews until appointing   

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. Working in partnership with Macmillan Cancer Support, we have a new exciting opportunity for an experienced welfare benefits adviser to support to people affected by cancer and those who care for them. 

Role purpose:

• The Lead Welfare Benefits Adviser will lead and work with a team of advisers to provide welfare benefits advice, advocacy and casework for people living with cancer, their families and carers.
• The post holder will undertake casework to challenge benefit decisions including appeals, acting on behalf of clients where appropriate.
• The post holder will supervise and support the team of advisers to ensure their advice and information is effective and that clients’ incomes are maximised through benefits, grants, etc.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person at appointments at our offices, while telephone advice and video appointments can be done working remotely.

Main Responsibilities

• To provide welfare benefits advice and casework to people living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions, including appeals.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients through advocacy and negotiation.
• Lead and support a small team of advisers to ensure they work effectively
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval and statistical monitoring and report preparation.
• Make internal referrals or signpost clients as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button

Please note:  we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development

About Us

The British Gas Energy Trust is a charitable organisation dedicated to alleviating fuel poverty across the UK. We support vulnerable households, empower communities, and drive impactful change to help those in need manage and reduce their energy costs. As we continue to grow and expand our operation, we are seeking a dedicated and experienced Chief Financial & Operating Officer (CFOO) to join our senior leadership team.

The Role

We are looking for a seasoned and professionally qualified financial & operational leader to play a pivotal role in shaping and delivering our financial strategy, ensuring strong governance and compliance, and supporting our mission to create lasting change for vulnerable households.

The CFOO will report to the CEO and work closely with them and the Board of Trustees, overseeing financial & internal operations, advising on strategic financial matters, and safeguarding our resources for maximum impact In addition to the financial aspect of the role, the CFOO will support the CEO with the day to day operational running of the trust, overseeing HR, Admin, Compliance and IT functions.  This role also includes leadership responsibilities for a small internal dedicated team and oversight of external contractors and consultants.

The role is home based with some travel to meetings, including overnight stays within the UK as required.

Key Responsibilities

- Lead and develop the Trust's financial strategy, aligned with our mission and long-term goals. 

- Oversee governance, risk, and compliance processes, ensuring that all regulatory and ethical standards are upheld. 

- Present clear, insightful financial reports and analysis to the Board of Trustees, supporting informed decision-making. 

- Develop and oversee the internal systems and processes within the Trust, fostering a culture of accuracy, integrity, and accountability. 

- Work closely with the CEO and senior management team, providing guidance on financial sustainability and risk management. 

- Proactively identify and manage financial risks, ensuring resources are deployed effectively and responsibly. 

About You

- A qualified Chartered Accountant

- An Experienced Financial Strategist with a proven track record in strategic finance within a charitable organisation, foundation,  trust or relevant setting.

- Experience of overseeing both Financial and non-financial internal functions, processes and systems.

- Risk-Aware and Analytical: Skilled at assessing and mitigating risks, with a highly analytical approach to financial & wider risk management. 

- Skilled Communicator: Exceptional ability to communicate financial & wider insights clearly and effectively to stakeholders at all levels, including presenting to the Board of Trustees. 

- Governance and Compliance Expert: Strong knowledge of governance, compliance, and risk management in the charitable sector. 

- A Strong and Supportive Leader: Leadership experience with a small team, fostering a culture of excellence and collaboration. 

- Diplomacy & Commercial Acumen

Why Join Us?

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

How to Apply:

If you’re ready to bring your strategic finance expertise to a cause-driven organisation, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying by 21 December 2024.

We regret that we are unablwe to offer sponsorship and therefore the successful applicant must already have the right to work in the UK. 

Note to agencies - We do not require third party assistance with this vacancy. 

Location:Home-based / Nottingham Area with frequent travel around East Midlands​

Do you want to work with three time charity of the year winner, FoodCycle? We connect communities, reducing loneliness and food poverty – working with thousands of volunteers and surplus food to help everyone who needs us. By creating welcoming spaces for people from all walks of life to meet, eat and have conversations, we are supporting people’s health and mental wellbeing.​

As Project Support Officer you will support the Central Area Manager and East Midlands Regional Manager with volunteer recruitment, training and retention. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the region.​

You will be an excellent communicator, with great organisational and admin skills, and a passion for food and cooking. You will need to live locally and be able to travel to projects across East Midlands. A full driving license and access to a vehicle for work purposes is therefore essential for this exciting role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:11.59pm on Sunday 1st December 2024.​​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.​

Interviews: planned for Tuesday 10th December 2024.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.

Safeguarding: Safeguarding is Everyone’s business - FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking an Operations and Services Manager who can run operations for an organisation that supports the local community with their relationships.

Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.

We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.

As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 4 volunteers.

We’re looking for an Operations and Services Manager who is passionate about supporting effective, high-quality service delivery within a charitable organisation. This is a senior role within our organisation so you will have a strong background in administrative and operational management, with experience in a client-focused environment. Your approach will be hands-on, and you’ll bring a positive attitude to overseeing day-to-day operations and managing a dedicated team of support staff and a small pool of reception volunteers.

We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.

This is a part-time role for 25 hours per week, working across both our Epsom and Reigate centres, and some home working.

Salary £22,857 -  £25,000 per annum, depending on skills on experience (based on a full-time salary of £32,000 - £35,000)

This post is subject to a Standard DBS (Disclosure & Barring Service) Check.

Interviews will be conducted on a rolling basis and the role will be closed when we have successfully recruited.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

We are looking for an Employment Specialist to join our Surrey Employment Service. We help individuals with mental health problems to find paid employment or return to their current role after a period of ill health. We also assist employers and employees to successfully resolve mental health problems in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment-focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with community mental health teams (CMHRS), Early Intervention Into Psychosis (EIIP) Teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of the IPS model of working, mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

There is one vacancy being recruited for covering a smaller geographical area of West Surrey however, the delivery is Surrey and borders-wide. The successful candidate will be based in our Woking office. The post-holder will therefore be a car driver, with access to their own vehicle.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

JOB DESCRIPTION

Job title: Academic and Membership Assistant

Contract: Part time, equivalent to 4 days/20 hrs per week.

Flexibility regarding working pattern, could be worked across 4-5 week days.

Contract: Permanent. 

Salary:  £23,198 pro rata (£29,000 full time equivalent)

Manager: Director of Psychotherapy. The role is assisting both Directors of Psychotherapy and Counselling.

Location: Working hybrid with a combination of required presence at the centre in London and remote working. To be agreed with the Directors.

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups and organisations. We are a dynamic charity that runs, accommodates and supports a number of counselling, psychotherapy, personal and professional development courses and a range of therapeutic practices that enhance mental and psychological wellbeing.

Gestalt is a life-changing approach to life, counselling and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

Our vision is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives

Our Values In Practice

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection and learning. It is integral to who we are and how we work and study together. 

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work and learn authentically and meaningfully. Feel seen, heard and included.  

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness and personal responsibility: We are a community of staff, students, practitioners and clients; working, studying and accessing therapy at the centre. Individually and collectively, we’re responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We’re looking for an exemplary administrative and people-oriented person who will be administratively supporting the two Faculty Leads: the Director of Psychotherapy and the Director of Counselling. An important role in the organisation with responsibilities towards the Leadership Team.

An important member of the office team, working in a welcoming and supportive environment with opportunities to learn and grow on the job. 

Main areas of work and responsibility

• Academic and Personal Administration Support to the Faculty Directors of Psychotherapy and Counselling
• Coordinate and support projects and workstreams the Directors Lead on: including overseeing and managing the Counselling and Psychotherapy programmes and faculties, quality assurance and reporting to accrediting bodies and Gestalt Centre membership and accreditation.
• Provide administrative support and coordination of the Gestalt Centre membership and membership cycles.  Including  UKCP reaccreditation processes: coordinate membership renewals and reaccreditation processes from beginning to end, liaise with members, maintain systems and update the membership Directory. In association with the Director of Psychotherapy and the Director of Counselling
• This role resides in the wider course\academic admin team and as/when directed is expected to support/liaise with the admissions and registration team.
• Organise, co-ordinate and provide administrative support for meetings with faculty, Gestalt Centre colleagues, UKCP, BACP, the university and exam Boards, and other external meetings as required in relation to the academic, membership or regulatory functions of GC.  In association with the Director of Psychotherapy and the Director of Counselling
• Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Prepare, format, edit and update communications, presentations and reports for internal and external audiences to a high standard – including for meetings with the Faculties, the Executive, UKCP, BACP or the university.
• Work closely with both Directors on the production and content of the various Professional Training Programme Handbooks, including managing version control and ensuring accurate information within and to time.
• Provide a professional first and secondary point of contact and as and when required liaise with the Directors to respond to emails or phone calls and other communications, including the preparation of acknowledgement responses and follow-on actions.
• Carry out responsibilities with due regard to the Gestalt Centre policies and procedures
• Wider office team support such as reception/admin cover or support with events –  as and when occasionally required.

PERSON SPECIFICATION

You will be friendly, approachable, and collaborative with a positive flexible ‘can do’ attitude. We are a small, dynamic and busy organisation and as you’ll be part of the Gestalt Centre family, you’ll need to be able to work well with the rest of the team and independently, on your own initiative as and when needed. You’ll extend your friendly manner to our students and clients as excellent customer service would be important to you. You’d also have a good eye for detail and be good with numbers as you’d also be working with databases and finance.

The role is diverse and flexible with opportunities to learn and acquire new skills in a supportive environment.

Key Competencies and qualities

• Educated to degree level or equivalent with good English and Maths or equivalent
• Excellent organisation and planning skills and experience including balance competing demands; prioritise effectively; and effective ability to forward plan and work to tight deadlines.
• Excellent communication and interpersonal skills, including conveying information clearly and adjusting approach, language and action to suit varying situations. Including some familiarity with communication utilising EDI considerations in relation to adult students and teaching staff.
• Confident, calm, diplomatic and confidential, with a mature, proactive, problem-solving and flexible approach to working in a dynamic busy setting.
• Excellent attention to detail and good with working with numbers and basic statistical data.
• Good working knowledge and experience of databases and online systems administration, including information and files management.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to plan and organise own work effectively, managing interruptions and achieving good work performance in a busy setting.
• Reliable and collaborative approach to working with kindness and respect.
• Able to work with confidentiality protocols and expectations, and seeking guidance when needed, and in line with the Gestalt Centre policies and practice.
• Able to work effectively with others and on own initiative
• Experience working well with data protection, confidentiality, and safeguarding; and some understanding of applying ethical considerations
• Good working knowledge of Microsoft 365 and all Office applications; SharePoint and MS teams
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion, across the work of the role.
• Understanding and open minded about mental health, emotional and psychological wellbeing.
• Preferably experience working within an educational, training or therapy training setting
• Able to start as soon as possible.

There when it matters

Sue Ryder has an exciting opportunity within our Finance Directorate for a full or part time Payroll Coordinator. Acting as the main contact with our external payroll manager for the organisation this role plays an integral part in the finance team, ensuring the Sue Ryder payroll is processed accurately and on time within legislative, statutory and company policies and procedures. The Payroll Coordinator will also support in the review and development of current processes and policies.

About the role:
• Be the main contact for the charity to the external payroll manager
• Provide all data required to process the payroll not available on the system to the external payroll manager in line with stated deadlines
• Monitor and manage the payroll inbox, triage payroll queries from the business and raise cases with the external payroll manager where required
• Check the Business Support and Fundraising payroll reports ensuring accuracy for colleagues monthly pay
• Carry out checking of reports and raising any errors with the external payroll manager or local administrators/managers
• Be the main contact for payroll for the payroll administrators across the business
• Prepare information for approval by the Head of Finance for ad-hoc payments including but not limited to cash advances and pension payments
• Inform the Treasury team of net pay and tax expected to be paid from the bank account each month
• Carry out a review of all current payroll policies and documentation suggesting new policies and information to be requested.
• Undertake ad-hoc duties and other responsibilities that may be required by the Head of Finance
• Undertake all tasks in accordance with Data Protection Legislation

About you:
• Familiar with payroll processes and terminology
• Basic knowledge of payroll legislation regarding statutory payments, PAYE and National Insurance
• Basic knowledge of pension legislation regarding statutory rules and payment deadlines
• Ability to work to strict deadlines
• High degree of accuracy and attention to detail
• Knowledge of Microsoft Excel and good all around IT skills
• Planning and organisation skills
• Good verbal and written communication skills

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process

If you want more than just a job, we want you.

Join the team and be there when it matters.

We are looking for a dynamic individual to work as part of our Rehab Team to assist with a range of administration tasks and session support, support clients during workshops and with other admin tasks, be the first point of contact for all new enquiries and to carry out tasks allocated by the Rehab Team Lead

REHAB TEAM MEMBER

35 hours per week

£12.50ph

3% contributory pension

25 days holiday pro rata per annum in addition to public holidays.

3 months' probation

The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU.  Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement. 

On the job training will be provided at all times to help develop your skills and knowledge.

Following the successful completion of the probation period, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to course tutor for feedback.

Training on Headway Surrey’s CRM database, Charitylog will be given.

A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work

JOB PURPOSE:

The main purpose of the role is to:

• Assist with a range of administration tasks and session support
• Support clients during workshops and with other admin tasks
• Be the first point of contact for all new enquiries
• Carry out tasks allocated by the Rehab Team Lead

A Rehab Team member will play a key role in achieving Headway Surrey’s objectives by working alongside the Rehab Team to achieve our vision and mission:

Vision - To be known as the go to place for acquired brain injury in Surrey.  Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.

Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.

ROLE OVERVIEW 

The key areas of responsibility include:

To support centre sessions which run on Tuesdays and Thursdays, 10.00 am to 2.30 pm, under the direction of the Rehab Team Lead and with the assistance of volunteers.

• Prepare cognitive tasks for clients
• Support clients to complete tasks
• Help to present educational brain injury workshops
• Facilitate conversation and encourage clients to follow centre guidelines for appropriate behaviour
• Support the Rehab Team Lead to facilitate other sessions throughout the day, which may include art, boardgames, discussions

To attend team meetings, planning sessions and rehab meetings as required, either in person or via Zoom.

To be the first point of contact for new enquiries and to provide administrative support to enable new enquiries (clients and carers) to access Headway Surrey’s rehab services by:

• Responding to all enquiries (telephone, letter, email or online referral forms) for support services
• Accurately recording all enquiry details and documentation on the CRM
• Ensuring all enquiries are followed up in a timely manner and chased up accordingly
• Collecting and gathering documentation
• Supporting clients to complete Brain Injury ID Card application forms, issued by Headway UK.
• Liaising with Adult Social Care and signposting to other agencies/services where appropriate

 INITIALLY

To undertake an induction program given by the Services Manager or CEO.  Observation of sessions, training on CRM, telephone system and other processes/systems.

OTHER TASKS

As a small organisation we plan carefully, but sometimes, medical and unplanned absences may present themselves.  We may need you to cover / help the team.  Training will be given, so that you are prepared for these eventualities.

To provide occasional support in the wider administration duties of the organisation as directed by the Service's Manager.

Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to apply

For an informal telephone discussion ring

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Application Instructions

To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.

No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.

This role will support the Finance Manager in all aspects of accounting and financial management responsibilities including processing supplier invoices, issuing monthly sales invoices, reconciling bank accounts, supporting preparation of managements accounts, budget and year end accounts. The role will also be liaising with the admin team, as well as other internal departments, suppliers and customers.

You will also oversee the day-to-day accounting and financial management tasks to ensure that the charity's accounts are accurate and up to date and ensure that the various tasks are completed in a timely and efficient manner.

Salary: £21,200 (0.8) / 26,500 (FTE)

Hours: 29.5 hours a week

Benefits: Annual leave entitlement of 33 days (pro rata), including bank holidays

Some days need to be taken at specified times during the year, e.g. Christmas to New Year closure dates

Additional annual leave awarded for long service

Free tickets to selected shows

Birthday coffee and cake voucher

Staff discount in the café

A pension is offered to all employees

Key responsibilities of the Bookkeeper

Bookkeeping & Financial Transactions:

• Record day-to-day financial transactions and complete the posting process.
• Maintain accurate bookkeeping records up to the trial balance stage.
• Assist with month-end tasks and processes, ensuring timely and accurate financial reporting.

Accounts Payable:

• Process supplier invoices (via Dext and QuickBooks) and reconcile supplier statements.
• Match supplier invoices with purchase orders and manage payment remittances.
• Handle supplier queries and staff expense claims efficiently.

Accounts Receivable:

• Raise sales invoices in accordance with the Sales Order master sheet.
• Assist with credit control by chasing late payments and reconciling income streams such as payments, donations, and grants in collaboration with the fundraising team.

Bank Reconciliation & Cash Handling:

• Reconcile bank accounts (volunteer and petty cash accounts).
• Handle cash transactions and ensure proper posting onto QB / Cash log spreadsheet
• Managing Petty Cash
• When required make card purchases and log in Purchase Order record

Payments & Salaries:

• Prepare and check fortnightly payment runs
• Upload salary payments to the online banking system
• Process payments and receipts into accounting software (QuickBooks)

Compliance & Financial Support:

• Ensure compliance with charity-specific accounting regulations
• Support budgeting and financial planning activities by working closely with the finance team and department managers
• Provide training and support to colleagues on finance procedures, such as sales orders, purchase orders, petty cash and expense claims.

Financial Processing for Hire and performances:

• Support the Head of Programming to ensure timely processes around ticket sales reports and payments to companies
• Support the Head of Programming to compile PPL and PRS reports to ensure music royalties are correctly recorded
• Support the Bookings Manager to create invoices for commercial hires, performance hires and monthly classes.

Additional responsibilities:

• Act as the primary point of contact for cash-related queries from staff, offering expert advice and support.
• Assist the Finance Manager with various accounting tasks and special projects as needed.
• Support the development and delivery of the organisation's Arts Training Scheme.
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Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria. 

We offer free advice, support, counselling, therapy and group work to adults, children and young people who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment. 

We have a brilliant opportunity for a highly organised and effective Administration and Operations Lead to play a pivotal role in the smooth running of our organisation. You will be instrumental in ensuring day-to-day operations run effectively, allowing us to focus on providing crucial support to survivors of abuse. 

This role combines leading operations and administrative support with trustee liaison responsibilities.  It also encompasses management of a small team. 

You will have a demonstrable strong background in compliance, leading administration, delivery of services and process driven requirements in a robust and highly effective way.  To do this successfully you will also have developed communication, ICT and interpersonal skills, and have experience of leading operational processes, HR admin and data protection. Essentially, you will have a strong commitment to supporting our values and mission.

Key outcomes of the role are:

• Successful management of referrals for individuals affected by sexual and domestic abuse, ensuring processes are trauma-informed, and overseeing data collection and reporting.

• Effective development and implementation of systems to improve operational efficiency and effectiveness

• Accurate oversight and reporting on project progress, challenges, and proactive problem-solving.

• Total compliance with policy, procedure, and health and safety and legal requirements.

• HR administration, compliance and onboarding of new team members.

Closing date for applications: 9am Tuesday 10th December 2024

Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.

Job Title: Recruitment and HR Operations Manager
Reporting to: Head of People
Line Managing: People Officer and People Administrator 
Salary: £35,000 - £40,000 (dependent on experience)
Contract type: Full time (37.5 hours)

 About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.  

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.  

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people. 

This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals. 

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots. 

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day. 
 

Purpose of the Job 
The Recruitment and HR Operations Manager will report direct to the Head of People and lead the end-to-end recruitment and HR operations for our organisation. This role combines the strategic elements of recruitment with operational HR responsibilities, including payroll oversight, HR systems management, and occasionally employee relations support. This role will be line managing the People Officer and People Administrator, who will provide support on the below functions. 

Duties and Accountabilities

Recruitment

• Ensure that end-to-end recruitment is completed for roles across all levels of the organisation; including creating recruitment campaigns and plans
• Overseeing job board accounts
• Develop and execute innovative talent acquisition strategies to attract and retain top talent.
• Partner with department managers to understand their hiring needs and provide guidance throughout the recruitment lifecycle.
• Manage relationships with external recruitment agencies as needed to support hiring goals.

HR Operations

• Oversee HR operations to ensure efficient and compliant HR processes, including payroll processing, benefits administration, and employee record maintenance.
• Ensure compliance with relevant employment laws and internal policies.
• Drive improvements in HR processes and systems to increase efficiency and effectiveness within the team.
• Oversee onboarding and offboarding processes to ensure a seamless employee experience.

Payroll Management

• Oversee payroll processes, ensuring accurate and timely payroll distribution.
• Coordinate with the Finance Department and the People Officer to resolve payroll-related issues.
• Ensure compliance with all payroll-related legal requirements and organisational policies.

HR Systems and Database Oversight

• Oversee databases, ensuring data integrity and security
• Ensure external website, intranet, and SharePoint HR pages are updated and contain most up-to-date information.

Other

• Provide support for ER cases as needed, collaborating with the HR Advisor to ensure fair and consistent application of policies.
• Support the Learning and Development Advisor in development and administration function of training of our staff
• Support HR leadership in fostering a positive workplace culture
• Any other duties as directly by the senior leadership team.

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role is hybrid but there will be travel expected to our Park Royal, Enfield, Deptford, Poplar depots and Canary Wharf Office. The salary is £35,000 to £40,000 per annum, 25 days annual leave + bank holidays. You will be able to further develop your skills through training opportunities if and when required.

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Benefits 

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club