Activity Coordinator Jobs

On The Water Project Coordinator

Location: Homebased / Remote with regular travel to Birmingham, London and Edinburgh

Contract: Fixed term until 31st December 2025, full time 35hrs per week

Salary: £32,250 gross per annum

Closing Date: Monday 21 April 2025

Interview: Interviews to be held on Friday 2 April

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an On The Water Project Coordinator to join our team.

About the role

This is an exciting opportunity to lead on an externally funded outreach project providing hard to reach young people with the opportunity to try free boating sessions over the summer holidays.

This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive and IT competent with experience in project management.

You need to be able to motivate and inspire your project team, ensuring that the project is on target through continuous monitoring and evaluation. The On The Water Project Coordinator will be responsible for the line management of 3 fixed-term Project Assistants.

Whilst this role is homebased for the majority of the time, it requires the post holder to travel to each of the locations intensively throughout the 5 week delivery period, as well as regular travel for both the planning and evaluation periods. Travel expenses are covered as part of the role.

Responsibilities

Coordinate and ensure the delivery of the On the Water project.

• To manage the temporary Project Assistants at Royal Docks, Midlands and Port Edgar Boat Stations
• Work with the Project Assistants and Growth and Development Workers to enable the effective recruitment of young people, particularly those facing difficulties or disadvantage to the project through recruitment and referrals from local authorities, schools and other relevant bodies
• Devise, plan and implement systems to record and report on the project’s activity, progress and outcomes
• Manage the budget in accordance with the agreed expenditure targets, ensuring that accurate records are maintained
• Ensure the safe and smooth running of delivery in line with all internal policies
• Manage the evaluation, wrap up and future planning of the project
• Ensure the project meets it's targets and funders have timely and accurate reports
• Develop robust monitoring and booking systems and ensure they are rolled out, understood, and used across all 3 sites

Requirements

• Experience of working with young people or community development in a wide variety of community groups
• Experience of planning, delivering and evaluating projects and/or activities
• Proven leadership skills
• Building partnerships
• Excellent internal and external stakeholders skills
• Line management responsibility
• Full Driving Licence

Desirable

• Qualification in Project Management
• Line management of a remote team

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

If you are interested in this On The Water Project Coordinator vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Role: Case and Progress Coordinator(s)

Reports to: Service Manager

Hours: 25 – 37 hours a week with weekend availability required

Salary: Band 6: £23,569 - £25,974 (pro rata) + benefits.

Salary is based on FT (37 hours) and will be dependent on hours worked.

Contract: Permanent subject to ongoing funding

Purpose

The purpose of this post is to support the delivery of our Homeless Hub, Community Hub and Community Outreach. You will work across our Homeless Hub and Community Hub as part of an integrated team supporting people who are in Hunger, Hardship and Homelessness

You will support front line staff in the delivery of a person centered, trauma informed approach. You will oversee the operational policies within the service and support with general operational delivery.

You will work as a member of a small, dedicated staff team. You will work in close partnership with our student placements and volunteer team members who, alongside our staff team, provide ongoing support to homeless and community-based individuals with the aim of moving them into permanent accommodation wherever possible.

You will engage/re-engage, refer, and support dependent alcohol and drug users to access evidence-based harm reduction, treatment, and recovery support programs to initiate recovery, build/or utilize recovery to move into long term sustained recovery and social (re)integration.

This role involves extensive work with clients with multiple complex needs, so if you have experience of working independently or delivering therapeutic groups in a Substance or Alcohol Misuse setting, we would especially like to hear from you.

We work with multiple partners, and often our role is identifying the challenges individuals may be facing or have previously faced, so we can facilitate other partners’ support based on the needs identified.

This role is an important role within the charity, ensuring all our teams work together to deliver high quality and successful services to those in need.

Responsibilities

Case and Progress Coordination

· To oversee the delivery of effective, trauma informed, person centred support across all our homeless services. You will have a casework portfolio; be directly responsible for meeting regularly and identifying support required.

· To contribute to effective case management and coordination covering areas of risk, problematic behavior, housing, social functioning, employability, psychological and physical health of our service users.

· To engage with and actively listen to clients’ views and to be able to use this to improve the service delivery where possible.

· To provide education and raise awareness to help service users manage factors which affect their mental health, substance misuse and physical wellbeing.

· To listen to service users and encourage positive steps towards their personal development.

· To provide advice, information and practical and emotional support to service users regarding support they require.

· To develop, alongside service users, flexible and realistic person-centred plans with agreed guidelines.

· To signpost and make appropriate onwards referrals, with consent, to meet needs not addressed by our integrated service.

· To advocate for service users, where necessary with external services.

· To support clients by prompting and helping them to attend appointments.

· To encourage service users’ involvement in personal progression in the form of education, training, employment activity or volunteering, if appropriate.

· To work closely and collaboratively with the Council’s single Homelessness Team ensuring a joined-up support offer, avoiding any unnecessary duplication of work.

· To work with clients to improve their skills and overcome barriers so they are able to successfully move on to independent housing.

· To ensure service users engage in the support on offer.

· To effectively liaise with a range of service providers and agencies, in order to establish, or improve, services for clients.

· To report daily on operational outcomes, highlighting positive changes in users of the service.

· To Complete weekly reports on service users’ progression, highlighting positive changes in users of the service.

· To champion recovery within the project through promoting Peer led activities.

· To train and progress ‘Lived Experienced Volunteers’ in leading and supporting groups.

Drug and Alcohol Support:

· To be part of an integrated rough sleeper’s substance misuse service, specifically for alcohol and drug dependence and complex needs within a range of treatment and recovery pathways.

· To promote and support individuals into both abstinences based and medically assisted forms of recovery.

· To contribute to the overall performance of the integrated service to ensure that contractual output targets are achieved. To support the delivery of leading therapeutic group work with service users related to substance misuse.

· To support the delivery of overdose prevention training.

· To provide harm reduction advice, information and support to reduce drug and alcohol related deaths and blood-borne virus infections, with an emphasis on safer drug and alcohol use.

· To engage with dependent alcohol users, high-risk drinkers with complex needs, and drug users, and facilitate access to assessment, treatment, and recovery options.

· To conduct assessments, risk assessments and co-produce care plans and reviews with clients.

· To proactively re-engage service users who are at risk, have dropped out of treatment and recovery activities by engaging at access point, and using motivational techniques to bring people back into treatment.

Service Coordination:

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all users are registered and assessed and understand the expectations on them accessing the Homeless Hub and Community Hub.

· To complete registration forms with clients who are new to the service.

· To complete registration forms and risk assessments with clients who are new to service.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manager.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other organisations within and out of the homeless sector, pulling in their resources and expertise.

· To act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and partner agencies.

· To ensure a collaborative approach is used, with effective communication links developed with external professional partner agencies who are involved in the provision of support to individuals.

· To promote anti-discriminatory practices, and challenge prejudice and stigma associated with substance and alcohol use, homelessness, and poverty in a professional manner.

· To co-facilitate other treatment groups with Hope Centre and project staff.

· To actively promote and support peer recovery and activities.

· To support volunteers and students working within the Homeless Hub and Community Hub in accordance with Hope Centre’s policies and procedures to maintain order, safety and security.

· To provide supervision and reflective practice of client cases and pathways where appropriate to ensure effective and efficient service delivery.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

· To undertake, as required, any duties relevant to the nature and level of the role.

· To understand, implement and evaluate aims, objectives, policies, procedures, guidelines and principles of good practice.

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manage.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other relevant organisation’s to support to set up sessions and activities within the Community.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

Service delivery:

· To ensure the functional operation of the Homeless Hub service during its operational hours which includes:

o Ensuring stock levels of service paperwork are sufficient for the day.

o Ensuring the service is set up for the day (laundry, toilets, showers).

o Ensuring the Support Hub is cleaned and mopped at the end of service.

o Ensuring the toilets are cleaned, and laundry completed at the end of service.

o To support the clothes store processing and sorting clothes with specific volunteers.

· To ensure all facilities and equipment of the Homeless Hub are operational and functioning including washing machines, showers and toilets, reporting repairs in a timely manner to the Service Manager.

· To ensure the smooth running of the Community Hub (@Ash Street), this includes:

o Assisting with floor support where and when required.

o Ensuring the community café is running smoothly- the cafe itself will be run by volunteers, but the Hope in the Community Team will support volunteers with training and supervision.

o Ensuring the Hub is cleaned and mopped at the end of-service.

o Ensuring the toilets are cleaned, and laundry completed at the end of-service.

· Support the delivery of activities and groups within the Community Hub/ Outreach

· Prepare workspaces and equipment in advance of session start times, as well as ensuring the workspace is kept tidy at all times.

· Implement and comply with health and safety procedures, in relation to the equipment used and activities undertaken.

· Maintain session equipment to a high standard and in form the Service Manager of any repairs or replacement of items.

· Work in accordance with food hygiene regulations and mandatory training.

Policy and administration:

· To complete full, detailed, and accurate records on the database.

· To keep casework records up to date, and to enable the Service Manager(s) to monitor and assess their efficiency and effectiveness.

· To carry out all necessary administration in relation to case work, or the role.

· To always work within Hope Centre’s policies and procedures.

· To promote and uphold The Hope Centre’s Equality, Diversity, Equity and Inclusion policy at all times.

· To support the team and organisation with any additional duties as required.

Safeguarding of Vulnerable Adults / Mental Capacity Act:

· To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures.

· To report all safeguarding concerns to the Safeguarding Lead (Head of Service Delivery and Operational Partnerships) or, where the Safeguarding Lead is unavailable, to the CEO.

 General:

· To be an active and effective team member.

· To work some hours outside of normal office hours (including evenings and weekends) - this will especially be expected in Winter months when services are often open longer.

· To carry out every aspect of your duties with due regard to Northampton Hope Centre’s policies and procedures at all times.

· To ensure Northampton Hope Centre’s values are embedded in your service delivery.

· To always maintain a professional level of communication.

· To keep clear records and plans of all contacts with clients, professionals, and meetings with external agencies. To participate in regular supervision and annual appraisal and help identify your own job-related development and training needs.

· To record, monitor and report on service user progress and outcomes.

· To attend staff meetings as and when required.

· To attend relevant training sessions and courses.

· To carry out other reasonable tasks as requested by the Senior Leadership Team.

Other Characteristics:

· Commitment to the values underpinning Hope:

o Person-centred:

§  focus our support on the needs of individuals.

o Empowerment:

§  enable service users, staff and volunteers to take responsibility with the ability to act upon their own initiative.

o Collaboration

§  work positively, effectively, and productively with others both internally and externally.

o Honesty

§  be truthful and transparent in all actions and interactions.

o Personal development

§  encourage the development of skills and knowledge in order to maximise the support of our staff, volunteers and service users.

o Non-judgmental

§  adopt a non-judgmental, non-biased attitude where everyone counts.

Community Outreach and Advocacy Coordinator Required for London-based Charity

The Foundation for Women’s Health Research and Development (FORWARD), founded in 1985, is a niche African-led women’s rights organisation that champions the equality and rights of African women and girls in the UK, Europe and Africa. We work to end all forms of violence against women and girls from female genital mutilation and child marriage to domestic and sexual violence. We tackle abuse and discrimination, enabling African women and girls to have the dignity, health and equality they deserve.

Location: West London with home-working flexibility

Reports to: UK Programmes Manager

Responsible for: UK community programme staff and volunteers

Salary: £23,880 pro rata

Hours: 28 hours a week

Duration: 1 year subject to continuous funding

Benefits: Access to a 3% pension contribution and 25 days annual leave per year (pro rata).  We also provide employees two days additional “duvet days between Christmas and New Year.”

Are you passionate about community development and driving positive change? Do you have strong communication skills and the ability to foster meaningful relationships within diverse communities? If so, we have an exciting opportunity for you to join FORWARD as a Community Outreach and Advocacy Coordinator.

In this pivotal role, you will be responsible for implementing and managing community outreach projects, advocating for the needs of communities affected by FGM and VAWG, and helping ensure the successful delivery of programmes that make a real difference. Your ability to connect with community members, local organisations, and stakeholders will be key to raising awareness, promoting our mission, and securing support for our vital work.

If you have experience in project development, advocacy, community engagement and you’re looking to be part of a team committed to creating lasting social impact, we would love to hear from you.

This is a fantastic opportunity to join a passionate and dedicated team at the forefront of community change. Apply now and help us make a real difference!

How to apply

Please submit your CV and a separate supporting statement specific to this position by the application deadline below.

In your cover letter, please don’t repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you’re the best person for this role. Your covering letter should include:

•  Why you would like to work for FORWARD?
•  Why this particular role interests you?

Please use the Job Description and Person Specification information in the application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered.

If this opportunity sounds exciting to you but your experience, skills or qualifications don’t match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit.

FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. In order to help ensure that our policy is working well please complete an Equality and Diversity Monitoring Form and submit with your application.

If you would like to discuss any aspect of the role or the application process please get in touch and we would be delighted to discuss any queries you may have.

Application deadline:  11th April 2025

Interviews: 6th May 2025

• Location: Ipswich, Suffolk or Rugby, Warwickshire. Hybrid working possible, so must be within commuting distance.
• Salary: £26,000 – £30,000 per annum (pro rata for part-time)
• Interviews: w/c Monday 14th April
• Contract: permanent, full-time or part-time

About Tools with a Mission

Tools with a Mission (TWAM) is a Christian charity that collects, refurbishes, and ships tools to Africa, enabling people to develop sustainable livelihoods. Volunteers are at the heart of our mission, from refurbishing tools in our centres to speaking at events, driving our vans, collecting tools, and supporting operations across the UK.

We are looking for a Volunteering Coordinator to help manage and grow our volunteer network of over 550 volunteers across England and Wales. This is a key role in our organisation, ensuring that volunteers have a positive and meaningful experience while helping TWAM grow and develop. You will play a vital role in supporting and developing TWAM’s incredible team of volunteers.

The Role

As Volunteering Coordinator, you will be responsible for the recruitment, onboarding, and ongoing support of TWAM’s volunteers, ensuring they have a positive and meaningful experience. The core focus of this role includes managing volunteer applications, overseeing administrative processes, and ensuring strong communication with volunteers across the UK.

This is a flexible permanent position, and we welcome candidates who are interested in either part-time or full-time work. The core responsibilities remain the same, with opportunities to take on additional responsibilities based on availability and experience.

This role is also being advertised in Rugby, Warwickshire, with only one role available to be based in either site.

Key Responsibilities (Core Focus):

Volunteer Administration & Management

• Manage volunteer applications, ensuring they are processed efficiently through Assemble (our volunteer management system).
• Ensure volunteers submit required information and complete training in a timely manner.
• Oversee and maintain current volunteer opportunities, ensuring they remain active and updated.
• Work with a team of volunteers who assist with administrative tasks related to volunteer management.
• Provide ongoing support to volunteers alongside their designated managers, acting as a friendly and dependable point of contact. Build relationships with existing volunteers, ensuring they feel valued and engaged through regular communication and support.
• Report on volunteer engagement and impact, providing monthly insights on recruitment, retention, and volunteer hours to senior management.
• Respond to volunteer queries in a timely and helpful manner.
• Optimise volunteer processes and documentation for efficiency and consistency across TWAM’s various volunteer roles and locations.

Volunteer Onboarding & Engagement

• Send onboarding emails to new volunteers, ensuring they receive necessary information and support.
• Develop a check-in process to follow up with volunteers after joining, ensuring a smooth transition into their role.
• Implement and improve onboarding procedures to create a seamless experience for new volunteers.

Volunteer Recruitment & Outreach

• Work with the marketing and communications team to promote volunteering opportunities through social media, newsletters, partnerships, and volunteer centres.
• Ensure TWAM’s volunteer roles are up-to-date on external volunteer platforms to attract new applicants

Additional Opportunities for Role Development

For candidates with experience that are available for additional hours, there is potential to take on further responsibilities, including:

Volunteer Programme Growth & Engagement

• Develop and implement a strategy to grow TWAM’s volunteer base across the UK, focusing on priority areas where additional volunteers are needed.
• Lead volunteer retention initiatives, such as recognition programmes (awards, thank-you events, newsletters highlighting volunteer contributions).
• Create structured volunteer development pathways, allowing volunteers to gain new skills, take on leadership roles, or progress into employment.

Corporate & Community Engagement

• Develop and promote Employee Supported Volunteering (ESV) opportunities, working with businesses to create impactful corporate volunteering days.
• Build relationships with corporate partners, faith groups, and community organisations to increase group volunteering and long-term collaborations.
• Represent TWAM at networking events, community fairs, and industry forums to attract volunteers and partners.
• Work with companies to develop bespoke volunteering packages that align with their Corporate Social Responsibility (CSR) goals.
• Develop relationships with universities, colleges, and training organisations to attract students for volunteering placements, internships, and projects.

Strategic Development & Process Improvement

• Identify gaps in TWAM’s volunteer network and develop targeted recruitment campaigns to address specific needs.
• Collaborate with TWAM’s leadership team to align the volunteer programme with the organisation’s long-term strategy.

About You

We are looking for an organised, proactive, and people-focused individual who enjoys working with volunteers and managing administrative tasks. You should have strong attention to detail, excellent communication and IT literacy skills, and the ability to engage volunteers across different roles and locations.

Essential Skills & Experience:

• Experience in volunteer coordination, administration, or a similar role.
• Strong organisational skills with the ability to manage multiple tasks efficiently.
• Confident using IT systems, including volunteer management software or CRMs, and Microsoft Office/Google Workspace.
• Excellent communication and interpersonal skills, with the ability to engage and support volunteers.
• Ability to work independently while being part of a collaborative team.

Desirable:

• Knowledge of volunteer recruitment strategies and retention initiatives.
• Experience in corporate partnerships, outreach, or event coordination.
• Experience managing data, reporting, or evaluation processes.

What We Offer

• A meaningful role where you can make a real impact on TWAM’s volunteer programme and mission.
• Flexible working arrangements, including the potential for hybrid working.
• A supportive and passionate team environment.
• Professional development opportunities, including training and career progression support.
• Generous annual leave depending on agreed hours.
• Pension scheme, with employer contributions.

About Us

For those affected by homelessness, accessing essential healthcare and wellbeing support can feel impossible. At Providence Row, we work to change this by providing crisis support, health interventions, and pathways into long-term stability. We believe that everyone deserves a safe, healthy, and sustainable future.

About the role 

As our Health Access & Outreach Coordinator, you’ll be at the forefront of a project designed to improve healthcare accessibility for rough sleepers and those struggling with health inequalities. You will:

• Lead outreach across multiple boroughs, engaging rough sleepers and connecting them to essential services.
• Work with peer health mentors to foster trust and improve service engagement.
• Build strong partnerships with NHS providers, housing services, and harm reduction teams.
• Help individuals navigate healthcare systems, including GP registration, mental health referrals, and substance misuse treatment.
• Organise and expand our award-winning Health & Wellness Fairs, bringing crucial healthcare services to those who need them most.
• Reduce A&E admissions by embedding preventative care measures and early intervention strategies.

This is an opportunity to be part of a dynamic and innovative project, reaching people in boroughs we have never worked in so extensively before.

The ideal candidate

We are seeking someone with:

• Experience developing and managing health & wellbeing initiatives, particularly within primary care or homelessness services.
• A passion for outreach and community engagement, with a deep understanding of the barriers faced by homeless individuals and health inequalities.
• The ability to forge strong partnerships and collaborate with multi-agency teams.
• Excellent communication and problem-solving skills, with a proactive and compassionate approach.
• The flexibility to work on the ground, meeting people where they are—this is not a desk-based role!

Benefits

• Be part of an innovative and expanding project.
• Work for a well-respected charity that has been transforming lives for over 150 years.
• Enjoy a comprehensive benefits package, including:
  • 27 days holiday + bank holidays
  • Pension scheme
  • Cycle-to-work scheme
  • Season ticket loan
  • Employee Assistance Programme
  • Access to training & development opportunities
  • Monthly reflective practice

To apply

If you're ready to take on this challenging and rewarding role, we'd love to hear from you...

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role. 

Interviews

Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About the role

Are you a service coordinator or a frontline caseworker with demonstrable organisational skills and the ability to develop, deliver and monitor the impact of food based destitution services? Are you highly organised and responsible? Are you passionate about supporting asylum seekers, refugees and vulnerable migrants to rebuild their lives in our community?

If so, this key project management role in our charity might be for you! 

Reporting to the Director, AFRIL's Destitution Coordinator will coordinate the delivery and development of our work to alleviate destitution. You will coordinate a fortnightly referral only food bank in partnership with St Peter’s Church in Lee; secure gifts in kind, manage the distribution of small grants, and work together with our Casework team and partner Immigration Solicitor to support people to engage in the complex process of improving their circumstances. You will supervise volunteers and lead on professional relationships for AFRIL’s destitution work, including influencing local policy. We are a friendly and supportive team and the existing postholder is moving internally so you will have a thorough handover period.

About us:

AFRIL is a growing, dynamic charity that supports asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle underlying issues, supporting people to integrate, contribute and thrive. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7.3 full time equivalent) and over 100 volunteers.

AFRIL delivers the following core services: 

• Rainbow Club Supplementary School - providing weekly supplementary education in  English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status)

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 23rd April 2025. 

Terms and conditions:

Hours: Part time 17.5 hours (2.5 days per week) to include every other Saturday morning

Salary: £32,980 - £34,644 pro rata (points 13-16). New employees normally start at the bottom end of this scale, with an annual salary review process.

Location: The office base for this post is the Leemore Community Centre in central Lewisham with service delivery at St Peter’s Church in Lee every other Saturday morning. We have a hybrid working model and the post holder can work from home for part of the week, as agreed with line manager.

Benefits: 

• Annual leave 25 days per annum plus bank holidays (pro rata for part time staff); 

• Pension scheme: 5% employer pension contributions; 

• Flexible working: we do our best to accommodate your preferred working style

• 24/7 Employee Assistance Programme, including access to advice and 121 support

• Clinical supervision: monthly small group reflective practice with clinical provider

• Training and development: access to good quality training and budget 

• Cycle to work scheme 

• Annual salary review

See full Job Description and Person Specification. Applications accepted through charityjob only.

The Role
The Events Coordinator will be responsible for providing support to the Event Managers and Senior Event Officers in the delivery of commercial conferences and other commercial activity. This includes all aspects of administering events while also providing a high level of customer service to internal and external stakeholders. You will also be solely responsible for organising and delivering online events of your own.

What we're looking for

• Managing the day to day administration of up to 30 events (in-person, online and hybrid) at one time including data entry, delegate bookings, tracking, correspondence, debt chasing, etc.
  
• Dealing with delegate and speaker queries by phone and email.
  
• Working as part of a busy event team to support the overall objective of providing quality events for the membership.
  
• Providing on-site support at in-person events
  
• Managing a portfolio of online events. This includes scheduling, liaising with speakers and all event logistics.

What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

RoadPeace has an exciting opportunity for a compassionate individual to join our organisation and make a significant difference to our charity and to the lives of the road crash victims we support. We are seeking a highly organised, efficient and compassionate individual with good interpersonal skills to assist our Director of Support Services in the delivery of some of our most highly demanded support services. This will include providing emotional and practical support to victims of road crashes (bereaved and injured) in a highly sensitive and empathic manner and assist with providing regular supervision for volunteers and project-based activities.

Please see the Job Application Pack for more information.   

Key Information:

Location: Bristol, Newcastle, Nottingham, London and Manchester (hybrid working pattern).

We will be prioritising applications for the Nottingham, Bristol and Newcastle locations in line with our regional development strategy.

Hours: 37.5 hours per week (flexible working around core hours of 10am-4pm)

Start Date: 11th August 2025

Duration: 18-month graduate programme with optional apprenticeship opportunity upon completion. Permanent contract from August 2025. 

Salary: £26,575 per annum (Bristol, Manchester, Nottingham and Newcastle), £29,150 (London).

Deadline: Wednesday 9th April at 12pm (noon).

Early applications are encouraged as we will be assessing them, and inviting candidates for assessment centres on an ongoing basis.

Assessment Centres will take place across April and May. They will be conducted on Zoom and consist of 2 tasks over 70 minutes: An interview, and a pre-prepared presentation (we will send out the task brief upon invite to Assessment stage).

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socio-economic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report. 

About the Role

upReach is recruiting for our unique Future  Charity  Leaders  Programme (FCLP). This is a great opportunity for anyone who is passionate about social mobility, and looking to gain exposure to  various aspects of charity management whilst working with university  students who are exploring their career options. We welcome applications from those in the corporate world who are looking for a career change as well as recent graduates wanting to kick-start their career in the third sector.

About the FCLP

upReach’s Future Charity Leaders Programme (FCLP) is a graduate programme combining delivery work (supporting our Associates) with exposure to a range of aspects of charity management. 

As a Programme Coordinator on the FCLP you will be delivering personalised employment-focused support to a cohort of approximately 80 Associates, helping transform their lives by equipping  them with the necessary skills to secure a top graduate job. During a typical week, you should expect to be working across a range of projects including 1:1 undergraduate coaching, group workshops, webinars (we refer to them as Video Forums), partnership management (with university partners or employer partners) and more!

In addition to this, the programme offers the opportunity to develop skills in key areas of charity management by participating in 3 rounds of six-month 'rotations'. After your initial 18 months and the completion of 3 six-month rotations, you will have the opportunity to undertake an apprenticeship in Leadership and Management to further develop your skills.

Throughout the programme, you will receive dedicated internal training developing your leadership skills and building your confidence in the role.

Through our partnership with The Circle Line, you will be part of a supportive peer group, offered regular personal development training workshops online and in-person on their '12 Tools for Life'. You will also be able to choose your own practitioner to support you with 1:1 sessions throughout the programme to help you unlock more of your unique potential.

What will I be doing?

The FCLP is a fast-paced but rewarding role. Programme Coordinators spend 80% of their time (4 days per week) working directly with associates to enhance their career knowledge and skills and 20% (1 day per week) on a charity management rotation (or an apprenticeship after 18-months). No two days are the same, but your responsibilities may include:

• Building and maintaining strong relationships with Associates, helping them to achieve their career goals 

• Developing and delivering professional development-focused support

• Individual and small group work with Associates 

• Assisting Associates with their applications to undergraduate positions and graduate jobs 

• Developing sector and/or employability skill knowledge while building resources to aid all Associates 

• Developing and maintaining strong relationships with university and/or employer partners 

• Delivering informative workshops to enhance sector knowledge and employability skills

• Planning, delivering and reporting on events and workshops with partners

When applying for this role we ask that applicants are able to commit to the full 18-month training programme and we encourage participation in the apprenticeship scheme beyond this. As you will be working directly with our beneficiaries throughout their degree, this consistency will allow you to build bonds with your Associates and ensure continuity, thus allowing us to have the most impact for the young people we work with.

What Skills and Experience do I need?

This programme would be suited to individuals who are committed to upReach’s mission, motivated to work with undergraduates and interested in learning about, and gaining experience in, charity management. We are looking for people who are passionate about social mobility and believe that background should not be a barrier to graduate employment. 

Essential Skills/Experiences:

• Working in a fast-paced environment and working independently to find solutions to problems

• Strong organisational and time management skills with a keen eye for detail and the ability to manage a varied workload

• A University degree in any discipline, or equivalent experience

• Self-motivation and an ability to work in a small team as well as solo

• Excellent communication skills and strong written English

• The ability to engage and communicate confidently with undergraduates, corporate volunteers (mentors) and employers via phone, email, and in person

• Experience of public speaking or facilitating workshops 

Desirable Skills/Experiences:

• Knowledge of the graduate labour market in the UK and experience supporting individuals through an application process 

• Strong negotiation skills and experience in roles requiring influence

• Working in one or more of the career sectors that upReach support Associates in applying to.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are dedicated to encouraging you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible working, hybrid working and reduced Summer Hours (June-August)

• Statutory Holiday Entitlement of 25 days, plus bank holidays. (This increases to 27 days entitlement after 2.5 years and then to 30 days after 5 years of working with us)

• Enhanced Parental Leave beyond statutory requirements for all team members

• Birthday leave, 1 day of Volunteering leave and annual wellbeing days

• Optional extended unpaid leave during summer months

• 3% Pension Contribution, this increases to 5% after 5 years of working with us 

• Cycle-to-work scheme, Tech loan scheme

• Monthly socials, Annual in-person Team Day

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and Ethnic Minority Mentoring Scheme

• A range of discounts through the Charity Workers Discount and Tickets for Good websites

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Ethnic Minorities Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • Socio-economic background Network

Ready to apply?

We are dedicated to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close at 12pm, Midday, Wednesday 9th April 

Equal Opportunities

upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, sexuality, social background or any other protected class. We advocate for workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.

Volunteering Coordinator  

Reporting to: Volunteer Recruitment Manager 

Salary: £24,570 - £25,340 pro rata  

Hours: Flexible between 30-37.5 hours per week  

Terms: Permanent, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution  

Location: Bristol with occasional travel 

Closing Date:  9:00am 14th April with interviews being held on 21st, 23rd and 24th April, however applications will be reviewed as they are received and FSSW may close the role at an earlier date.

About FareShare South West 

FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. 

By joining us, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. 

FSSW is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people and many others. 

Purpose of the role:  

Volunteers are the backbone of our operation at FSSW, we recruit over 350 volunteers from a myriad of backgrounds, who make up around 90% of our team. The volunteers help with every aspect of the operation from driving our vans, picking orders to administrative duties.  They gift their time to FSSW for many reasons including wanting to be part of the solution to food waste, ensuring perfectly good in-date surplus reaches people in need, giving back to their local community or some are looking for professional and/or personal development.

We have built a volunteer programme which supports a wide demographic of people. This role will primarily lead on: 

Rota and Data Management 

• Work with the Warehouse Managers and the wider FSSW team to ensure the roles advertised reflect the needs of the operation 

• Work with the Volunteer Recruitment Manager to ensure the rota is filled and monitor patterns, themes or fluctuations.

• Attend any required meetings with the operations team around volunteer roles, rota, and retention.

• Ensure the CRM system (Salesforce) is kept up to date

• Maintain volunteer information and confidentiality, ensuring compliance with GDPR and safeguarding policies 

Recruitment and Retention Support 

• Support the Volunteer recruitment manager in aspects of the recruitment process including responding to enquiries, inductions and developing the volunteer retention and recruitment plan.

• Work with the wider FSSW team to support and develop volunteering opportunities for corporate supporters and food partners 

• Work with the Head of Department, volunteering team & employability teams to feed into volunteer and employability programmes 

• Analyse and monitor volunteer retention, noting positive reasons for moving on and be part of developing strategies to improve retention  

Communications

• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems 

• Respond to volunteer no shows or gaps in the rota to solve any connected issues 

• Be part of delivering an ongoing internal communications plan to ensure staff and volunteers are up to date with plans, developments and activities involving volunteers

• Work with the communications and volunteering teams to actively engage and promote the volunteer programme across Bristol   

Volunteer experience and pastoral care

• Maintain a positive and supportive volunteer programme and experience 

• Lead on volunteer wellbeing throughout the shift and provide appropriate support where needed 

• Host corporate volunteering days across Bristol 

• Support and progress the volunteers FSSW journey and experience to create positive community impact and support volunteer retention 

• Work with the volunteer team to develop opportunities within the volunteer shift or events that enhance the volunteer experience, wellbeing, and retention.

• Ensure volunteer policies, procedures, and risk assessments are adhered to, including safeguarding with vulnerable adults 

Person specification – knowledge, skills, experience, and values:  

It is not expected that the successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential 

• A working knowledge of the voluntary sector and/or experience of carrying out voluntary work 

• An understanding of what drives volunteers 

• Experience managing and supporting volunteers and/or teams 

• Ability to establish and develop positive relationships with volunteers as well as a range of external partnerships and beneficiaries 

• Excellent organisational and time management skills to prioritise work, handle conflicting demands and meet tight deadlines 

• Working knowledge of software packages and databases and good IT skills   

• Ability to contribute data to and write reports for internal management purposes 

• Ability to inspire and motivate volunteers across the organisation 

• Willingness of occasional travel and work outside of standard working hours for specific events/requirements.

• An interest in and commitment to FareShare South West’s mission and core values 

• Integrity and sensitivity to vulnerability issues and different support needs 

• Excellent communication, presentation, and interpersonal skills with volunteers 

Desirable 

• Ability to remain calm and solution-focused under pressure 

• Ability to follow processes with an attention to detail  

• Ability to analyse workforce requirements and targets 

• Administration experience, including database and record-keeping 

• Experience of supporting the pastoral care and professional development of others   

• Driving Licence 

Why work for FareShare South West? 

• Real Living Wage employer 

• Benchmarked pay scales 

• Employee Assistance Programme – free advice and counselling 

• Access to a free professional coach 

• Annual budget for personal development training for every staff member 

• Staff wellbeing group 

• Inclusive, welcoming culture 

• Rewarding roles with genuine positive impact on the environment and local people through food, volunteering and employability skills 

We actively encourage applications from people of all lived experiences, including but not limited to people from the global majority, LGBTQIA+ people, disabled people, a working-class background, not from a University-attending family. We value the positive impact that wide representation has on FareShare South West. 

We want to work with you to make sure that the recruitment process is accessible for you. If you have any questions about the post, please contact Samantha Robinson and Kate Meyler at 0117 954 2220 to let us know how we can support your access needs. 

To apply please send your CV and a cover letter explaining why you would be a good fit for the role.

We currently have two opportunities within our Venue Hire Team. One for a permanent position as an Event Coordinator joining the Operations Team in a permanent role from June 2025 and the other for a 6-month position. These positions will be supporting the operational delivery of private and corporate events at Kew Gardens with events ranging from weddings to private receptions, corporate dinners and conferences.

If you only want to apply for one of the roles available, please make this clear in your application.

This position offers an excellent entry point into event management at Kew, providing valuable hands-on experience in a dynamic environment. The role involves managing a portfolio of smaller-scale events, offering the chance to directly engage with clients from the initial enquiry through to the event day. You’ll conduct venue site visits with both clients and suppliers, carefully planning all event details in advance to ensure smooth execution. On the day of the event, you’ll proactively oversee logistics, ensuring every aspect runs seamlessly and to a high standard.

Customer service excellence is a core part of this role, as you will build strong relationships with clients and external suppliers, maintaining the highest standards in both planning and delivery. This role allows you to develop a comprehensive understanding of event logistics and client management, making it an ideal foundation for a future in event coordination at Kew.

To be successful, you will need previous experience in an event delivery environment, an eye for detail, and strong organisational skills. Exceptional communication is a must, as is a keen interest in the events industry. We are looking for someone who is enthusiastic, proactive, and enjoys getting hands-on, working collaboratively within a team.

The role requires flexibility to work weekends and evenings as needed. 

Interviews are due to take place w/c 28th April 2025.

This role is based at Kew Gardens with the option of regular home working, subject to operational requirements.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi!

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Are you highly organised with strong communication skills and keen to learn and develop?

In this support role you will be responsible for stewarding supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer donor support communication.

Administering the individual giving fundraising programme with support from the wider team.

Develop and maintain relationships with key stakeholders, partners and associated organisation as agreed by your line manager.

Plan, execute and assistant in delivering national and large-scale fundraising activities.

Thank all donors in a timely manner via e-mail and letters and keep accurate records.

Ensure that the database CRM records for our supporters and donors are maintained and up to date.

The Candidate
A positive and creative approach to work.

Good telephone manner, including showing empathy towards in-memory and legacy donors.

Ability to record data accurately.
Self-motivated and confident in working both independently and in teams.

Good communicator, including face-to-face, phone, in writing and via remote communications.

Ability to manage time effectively, prioritise workload and plan-ahead.

Good IT skills (MS Office including Outlook, Excel and Word).

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Salary: 

£ 13.72 per hour

£ 25,862.5 full time equivalent

Hours:

36.25

Location:

Cheshire based (WFH) + travel across Cheshire/Castle Community Centre

Accountable to:

HR Manager

Role summary

Age UK Cheshire works with older people to support them in living their best life…

· relieving loneliness, so that older people feel connected,

· combatting poverty, so that older people have enough to live on, and

· increasing independence, so that older people can live the lives they want to lead.

The Volunteer Coordinator’s primary focus will be to grow our volunteer programme and act as the first point of contact for all stakeholders for volunteering enquiries. You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer programme’s reach and impact.

This role will work collaboratively with colleagues in ensuring volunteers feel valued, supported and equipped to contribute meaningfully at every stage of their engagement with us. The role requires successful coordination of volunteer onboarding, training, databases, and supporting the leadership team by providing accurate and timely reports.

The post holder will be responsible for taking ownership of our volunteer programme, build on our existing strategies, ensure helpful resources, plan engaging training sessions and bring a people-focussed mindset to everything you do.

The role will also include administrative support to client facing services teams and finance (2 days a week, 1 day based at Castle Community Centre, Northwich). This includes managing receipt of postal donations, issuing thank you letters, issue of key information documents to service users, managing finance audit trail.

JOB DESCRIPTION

First point of contact

1. Serve as the first point of contact for volunteering enquiries across the organisation and build strong relationships with volunteers and other stakeholders.

2. Proactive ownership of recruitment, onboarding, training and support of volunteers.

3. Matching volunteers to opportunities that suit their skills.

4. Be the identified lead for the organisations volunteer programme, developing strong links with partner organisations, and keeping up to date on national volunteering best practice and legislation.

Service Delivery

5. Leading, planning and delivering recruitment drives alongside line managers across multiple platforms, including attendance at identified community events across Cheshire.

6. To build strong relationships and use a variety of communication methods to engage and retain volunteers, including updates to our Volunteer Central SharePoint site so that volunteers feel well supported, included and informed.

7. Ensuring best practice in volunteer management by upskilling and supporting line managers in volunteering priorities.

8. To strengthen the volunteer recognition process across the organisation.

9. Carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks where appropriate

10. Ensure there is appropriate support and training for volunteers through regular informal contact and more structured reviews.

11. Site visits across locations to support volunteers

Services support

12. Review volunteering processes and procedures and implement systems, providing appropriate support to other coordinators to ensure a consistent approach to volunteering across the organisation.

13. Updating and maintaining volunteer support and inclusion systems to ensure accuracy, accessibility, and regular updates.

Performance

14. Maintain accurate records of enquiries, referrals, and outcomes, ensuring data is comprehensive and can be used for monitoring, evaluation, and future service development.

15. To collaborate with line managers on developing our volunteer database to ensure all key information is recorded to provide accurate and timely reports.

16. Identify emerging issues and trends based on enquiries and report these to senior staff for further action or policy development.

17. To monitor and evaluate activities including volunteer surveys, conversion and leaver data and contribute to reports for evaluation and monitoring as required.

Administrative Duties

18. Support front line services, printing and posting information packs to clients and potential clients

19. Organise and scan donations and other client communications received in the post and to admin' email. 

20. Issue thank you letters to donors and respond to general enquires received by email to central email addresses.

21. Support the Governance Support Manager and Exec Assistant in ensuring head office based compliance for Fire and H&S. 

General responsibilities

22. Collaborate with colleagues across the organisation to ensure enquiries are handled efficiently, and volunteers are directed to the appropriate services.

23. Adhere to Age UK Cheshire’s policies on confidentiality, data protection, and safeguarding.

24. Undertake any other relevant duties as required by the Chief Financial Officer or senior staff.

General

25. Uphold the organisation’s core values and act as an ambassador for Age UK Cheshire, demonstrating respect, empathy, and professionalism in all interactions.

26. Take personal responsibility for health, safety, and wellbeing, ensuring compliance with organisational policies and health and safety regulations.

27. Promote diversity and inclusion, fostering an environment where individual differences are valued and equality of opportunity is upheld.

28. Foster collaboration, communicate openly with colleagues, and contribute to continuous improvement initiatives to enhance service delivery and organisational effectiveness.

29. Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

PERSON SPECIFICATION 

Essential

 a. Experience in project management and successfully recruiting, engaging, and supporting volunteers.

 b. Ability to motivate, inspire and retain volunteers.

 c. Strong organisational skills and leadership skills.

 d. Excellent verbal, written and ITC communication skills, including telephone and email communication.

 e. Good understanding of issues facing older people, carers, and disadvantaged groups.

 f. Ability to work independently and prioritise tasks in a fast-paced environment.

 g. IT skills, including experience with databases and Microsoft Office applications.

 h. Knowledge of data protection, confidentiality, and safeguarding policies.

 i. Ability to work effectively as part of a team and with external partners.

Desirable

 a. Experience of using a CRM or case management system (e.g. Charity Log).

 b. Knowledge of the voluntary sector and inter-agency working.

GENERAL:

 a. Have use of a car, full driving licence, and ability to travel across Cheshire in the course of the role.

ADDITIONAL INFORMATION

HOURS:

The contracted hours for this role are 36.25 hours per week, typically worked Monday to Friday. However, both the specific working days and the daily hours within this timeframe can be discussed and agreed upon, based on operational needs

Out-of-office hours activities may be an aspect of this role.

CONTRACT:

All new staff are subject to a six-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e. the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

HOLIDAY ENTITLEMENT:

From the 1st January to 31st December the basic annual entitlement for full time employees is 25 days, plus an entitlement to Public Bank Holidays and a discretionary entitlement to 1 extra day awarded by the Trustees. Part time staff will have their entitlement pro-rated according to the number of hours they are contracted to work.

CRIMINAL DISCLOSURE:

The post holder will be subject to police checking by the Disclosure and Barring Service (was CRB) Enhanced Disclosure.

PENSION:

Age UK Cheshire has an automatic enrolment workplace pension scheme pension scheme in place for eligible employees.

HEALTH CARE:

Age UK Cheshire offers a Health Care Cash Plan and staff are entitled to receive healthcare benefits.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for the organisation because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

 Charity No 1091608.

About the role

We have an exciting opportunity for an experienced administrator to join our team. This role provides dedicated administrative and coordination support to two specialist societies - The British Maternal and Fetal Medicine Society (BMFMS) and The British Society of Urogynaecology (BSUG).

The postholder is employed by the RCOG but serves these independent Societies, working closely with their respective officer teams. While reporting to the Membership team at RCOG, day-to-day activities involve direct collaboration with the Societies’ leadership.

The post holder is required to provide 14 hours a week for the BMFMS and nine hours a week for BSUG. This will be spread across three seven hour days based in the RCOG office or working from home.

The overall objective is to provide an office/secretariat for BMFMS and BSUG and to be responsible for providing front line support for the societies, supporting Officers on specific projects, supporting the society committee meetings, managing enquiries, tracking and reporting on finances (for BMFMS) and managing the day to day running of the office/secretariat.

For the full list of key responsibilities, please check the recruitment pack.

About you

This position is well-suited for someone who enjoys providing excellent support in a busy and varied environment. You will have excellent organisation and communication skills and you are comfortable managing multiple priorities, working independently and collaborating with a range of stakeholders.

Requirements:

• Experience of working within a membership, association or society
• Experience of committee coordination and minute-taking
• Experience of membership administration
• Experience of delivering events

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.
• Closing date: 10.00 am on Monday 7 April 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
• Please note that the start date for this role is ideally before 30 April 2025.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.