Youth Worker Jobs in London

The National Youth Agency is looking for an experienced Policy & Public Affairs Officer

Are you passionate about youth policy and influencing decision-makers to create meaningful change?

Do you thrive in a fast-paced environment, conducting research, tracking political developments, and supporting advocacy efforts?

Contract: Permanent Contract
Hours: Full-time, 37 hours per week flexible working
Salary: £29,000 - £33,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.

What we do

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role

This is more than just a job.

As our new Policy & Public Affairs Officer, you will play a key role in tracking policy developments, engaging with stakeholders, and supporting NYA’s public affairs work. You will help ensure that youth work is recognised at all levels of decision-making by producing compelling briefings, monitoring political activities, and supporting strategic events.

This role works within our Policy, Insights, and External Affairs Directorate, reporting directly to the Policy & Public Affairs Manager. Your work in this role will directly contribute to NYA’s mission to champion high-quality youth work across England.

As the role will involve direct work with young people NYA will follow its safer recruitment policy and the successful candidate will be subject to an Enhanced DBS Check prior to starting their employment.

Key Responsibilities

• Conduct research and monitor policy developments, parliamentary activity, and government announcements to inform NYA’s advocacy efforts.
• Develop policy briefings, reports, consultation responses, and stakeholder communications to support NYA’s policy and public affairs work.
• Build and maintain relationships with policymakers, public affairs contacts, and key stakeholders, ensuring effective collaboration and engagement.
• Support youth participation initiatives, helping young people contribute to policy discussions and decision-making.
• Assist in organising and attending policy forums, roundtables, and public affairs events to represent NYA and strengthen its influence.
• Work collaboratively across NYA teams to align policy efforts and enhance advocacy strategies.

We’re looking for someone who has:

• At least 2 years’ experience in policy or public affairs within a charity, government, or think tank, with strong knowledge of UK policy processes and Westminster.
• Excellent written and verbal communication skills, with the ability to conduct research, analyse data, and present findings clearly to diverse stakeholders.
• Strong time-management skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with project management tools.
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment while building strong relationships with colleagues and external partners.
• A passion for policy and public affairs, highly motivated, and a commitment to NYA’s mission and values.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

NYA provides:

• 25 days leave plus 8 days
• Employee life assurance scheme
• Up to 5% employer pension contribution
• A comprehensive EAP with access to unlimited specialist support.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements
Please use our online application process to submit the following by Thursday 20th March 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.

A covering letter (maximum 800 words) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the selection process and we will not accept CV’s without one.

Diversity monitoring information (optional) This information is requested by our ATS for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews: to be scheduled within 2-weeks after the closing date

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-220031

Harris Hill is excited to partner with Alford House in their search for a dynamic and experienced Director of Youth Work to lead the Club into the future.

Alford House empowers young people aged 8-21 in a safe and inclusive environment. They offer diverse activities and vital support services to help young people achieve their potential and prevent exclusion. As they embark on a transformative chapter, fuelled by a £3m investment in their buildings and a bold new strategic vision, they’re looking for a visionary hands-on Director of Youth Work to lead Alford House into the second half of the 2020s and beyond.

Location: Lambeth, London

Contract: Full time, permanent (some evening and/or weekend work expected where activities require it)

Salary: £50,000 - £60,000 (dependant on experience)

The charity has a 2/3-bedroom flat, that could be made available if required. This would then be reflected in the overall package.

Key responsibilities include:

• Developing and implementing engaging and innovative youth work programmes aligned with young people's interests and needs.
• Providing guidance, advice, and support to young people on a range of issues, such as education, careers, and personal development.
• Leading and mentoring a team of youth workers and volunteers, ensuring effective delivery of programmes and services.
• Identifying and pursuing funding opportunities to support youth programmes, including the writing of compelling grant proposals.
• Building and maintaining strong relationships with external partners, including local organisations, schools, and businesses.
• Monitoring and evaluating the impact of youth work programmes, collecting and analysing data to inform future planning.
• Managing and controlling the Club’s finances, with the support and assistance of the Board, accountants and bookkeeper.
• Ensuring the safety and well-being of all young people, adhering to safeguarding policies and procedures.

The successful candidate will have proven experience in youth work, with a strong track record of designing, implementing, and evaluating high-quality youth programs. Experience in generating revenue through fundraising (grant proposals) or partnerships to support youth programs and initiatives is key, alongside excellent communication, interpersonal, and organisational skills, and a strong passion for youth empowerment and social justice. You must have a clear DBS at enhanced level and demonstrate comprehensive understanding of child protection and safeguarding policy, practice and procedures. Crucially, you must be flexible, recognising that the needs of a community of young people do not always fit into a neat 9-5 job. Experience in managing teams and budgets is crucial and knowledge of local community needs and resources would be also be beneficial.

If you meet the above criteria and are passionate about youth development and are committed to creating positive change in the lives of young people, then please do get in touch!

Please note, applications are being reviewed on a rolling basis and only successful candidates will be contacted with further information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The National Youth Agency is looking for an experienced Media & Campaigns Manager

Are you passionate about driving impactful media campaigns and shaping narratives that elevate youth work?

Do you thrive in a fast-paced environment, crafting compelling stories and engaging with the media to create change?

Contract: Permanent Contract
Hours: Full-time, 37 hours per week flexible working
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.

What we do

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role

This is more than just a job.

As our Media & Campaigns Manager, you will play a key role in shaping NYA’s public profile. You will design and execute impactful media and campaign strategies that amplify the importance of youth work, ensuring it is recognised and valued by decision-makers, funders, and the wider public.

You will join our Policy, Insights, and External Affairs Directorate, working within the Communications Team. Reporting to the Head of Communications, you will be responsible for crafting powerful narratives, engaging with national media, and leading ambitious campaigns that elevate the NYA’s profile and the importance of youth work across England.

Key Responsibilities

• Develop and implement creative media and campaign strategies to raise NYA’s profile and influence key stakeholders.
• Build and maintain relationships with national journalists, bloggers, and influencers to generate media coverage on youth work issues.
• Write compelling press releases, blogs, and opinion pieces that showcase NYA’s thought leadership and impact.
• Plan and execute national campaigns, ensuring messaging aligns with NYA’s mission and objectives.
• Monitor media coverage, track emerging trends, and respond swiftly to breaking news relevant to youth work.
• Support and prepare NYA spokespeople for media interviews, ensuring consistent and effective messaging.
• Collaborate with corporate partners and youth sector organisations to maximise media opportunities.
• Develop strategic relationships with high-profile supporters, including celebrities and influencers, to enhance NYA’s reach.
• Assist in media promotion for key events and conferences, ensuring maximum visibility and engagement.

We’re looking for someone who:

• Has proven experience in securing high-quality national press coverage and building strong relationships with journalists.
• Is skilled at crafting compelling narratives that bring youth work to life.
• Has the ability to design and deliver high-impact campaigns that achieve measurable results.
• Is confident in writing for diverse audiences, including policymakers and young people.
• Is experienced in leveraging social media to support media strategies.
• Is a collaborative team player with experience managing direct reports.
• Is passionate about using media and campaigns to promote youth work and its impact on young people’s lives.

To access and view the candidate pack, click on the 'Apply Via Website' button. 

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

NYA provides:

• 25 days leave plus 8 days
• Employee life assurance scheme
• Up to 5% employer pension contribution
• A comprehensive EAP with access to unlimited specialist support.

To apply now:

To access and view the candidate pack, click on the 'Apply Via Website' button. 

Please use our online application process to submit the following by Thursday 20th March 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.

A covering letter (maximum 800 words) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the selection process and we will not accept CV’s without one.

Diversity monitoring information (optional) This information is requested by our ATS for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews: to be scheduled within 2-weeks after the closing date

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-220032

We're looking for a kind, compassionate, and resilient Support Worker to join our Learning Disabilities service in Waltham Forest.
£25,300.00 per annum, working 37 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Healthcare Cashplan through our partner Healthshield
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach. Work within a team to communicate, meet the service and Look Ahead objectives and responsibilities whilst working flexibly to respond to the needs of the customers.

This role will require either an experienced, skilled and compassionate person and or a person with great values and willing to learn in order to meet the role specific competencies for this position.

The shift patterns for this role are Monday to Sunday, including early, late and long shifts.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

About you:

• Good values and personality.
• Trustworthy, able to work in partnership and willing to achieve outstanding outcomes.
• Capable of working as part of a group or team and able to use ow initiatives.
• Able and willing to listen to others and share own ideas and knowledge.
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
• Is respectful, articulate and sensitive in style of communication.
• Has a practical and logical mind and is naturally well organised.
• Is confident, motivated and good self-esteem.
• Is motivated towards excellence and improvement of personal performance with a can do attitude.
• Is passionate and enthusiastic about his/her career and job experiences.
• Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
• Enjoys social interaction and the company of others, networks in local business community.
• Approachable and positive behaviour.

What you'll bring:

Essential:

Has relevant sector work experience and good values

IT Skills

Demonstrable experience of supporting vulnerable adults with Learning Disabilities

NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications

Local and or familiar with the borough

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Youth Endowment Fund

Communications and Digital Marketing Officer

Contract: 2-year fixed term (potential to extend)

Location: Central London or Hybrid*(see below)

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence across England and Wales. We do this by funding great initiatives, finding out what works and working for change.

Key Responsibilities

YEF is entering a new phase of growing scale and ambition. There is more urgency and scope than ever for us to contribute meaningfully towards preventing violence amongst children and young people. Communicating with, informing and persuading our growing audiences about the vitality of our mission will require being innovative, hands-on and prepared to speak out with humanity and boldness.

The Public Affairs and Communications Team is crucial for effectively communicating and promoting YEF's ideas to a wider audience and driving demand for the evidence about what works to prevent violence amongst children and young people. We can only hope to achieve our mission if those working in our sectors hear from us about what works, trust our research and put our guidance into practice. We need policymakers, politicians and people in charge of services to listen and act, but also youth-workers, police, social workers, headteachers and young people to believe in our movement for change on the ground. We want to continue being a leading voice in the national conversation about preventing violence.

​Your job will be essential to this. You will support the Public Affairs and Communications team to communicate our work as thoughtfully, impactfully and creatively as possible through engaging media communications and PR campaigns, video-led social media content and strategic digital marketing.

Your responsibilities will mostly fall under the following three areas:

​Digital Marketing, Social Media and Video

• Editing, updating and maintaining content on the website, and collaborating with relevant staff teams to ensure content is up to date.
• Supporting with monthly digital content generation for YEF social media channels, including the planning and creation of short videos and boosting engagement for the YEF podcast.
• Supporting with segmented email marketing and newsletter content.
• Monitoring and evaluating our performance across digital platforms in order to expand the number of unique site visits to key website and social media pages, including the Toolkit, YouTube and LinkedIn. ​

Communications, Media and PR

• Drafting, managing and distributing stakeholder communications across public affairs and media for new YEF publications and outputs.
• Identifying and generating monthly media opportunities through outreach with journalists and collating media, publication and journalist lists.
• Managing the @hello organisational inbox and other communications streams.
• Managing the distribution and development of the case study template and supporting with the successful launch of the grantee storytelling programme. ​

Team Support and Administration

• Organising and note-taking for weekly team meetings and tracking the timely completion of minutes and actions.
• Identifying and generating new public speaking and audience engagement opportunities for Director of Public Affairs and Communications. ​

About you​​

• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. ​
• You are interested in applying research to understanding and solving social problems affecting people in British society. ​
• You are passionate about telling human stories that use creative writing, design, photography and videography to engage diverse audiences. ​
• You have experience of using WordPress, Mailchimp or other digital marketing tools, this can be used strategically to get people outside of an organisation to pay attention to and engage with its work. ​
• You have experience creating social media assets (using software such as Canva or Adobe Illustrator) and increasing audience engagement on social media platforms such as LinkedIn, YouTube and Instagram. ​
• You are a team player who works in an organised, communicative and selfless way. ​
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. ​
  ​

You may ideally have, but they are not essential:

• Experience of working for an organisation that works with, or on issues affecting, children and young people. ​
• Digital marketing and communications experience in an organisation whose audiences include youth workers, teachers, the police and policymakers. ​
• Short-form video production and editing skills, particularly in service of TikTok, Instagram Reels and YouTube Shorts. ​
• Experience of working with journalists, publications and online platforms on bringing content, media and PR campaigns to life. ​​

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.

​

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

​To apply

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below.

Application Questions

1. Can you share an example of a creative idea you have worked on that helped secure press coverage?
2. Describe a time you had to increase engagement on a social media platform for a campaign or client. What strategies did you employ, and what were the results?
3. Why is preventing violence amongst children and young people important to you, and how can storytelling help to achieve this goal? ​

​Please submit your application by Monday 24th March at 9:00 am

​Interview process

This will be a one stage interview process. Interviews will take place the week of 31st March 2025

​We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

​Benefits include

• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5% ​

Your data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Senior Club Manager

We are looking to recruit an experienced Youth Work Leader to join a committed staff team, with solid, hands-on experience in delivering high quality, open access youth work.

This is a fun, exciting and challenging role in a growing and ambitious charity where with up to 200 young people attending a session no two days will ever be the same.

If you have experience of delivering high quality, open access youth work and a passion for provide young people with the best possible experiences and opportunities… then we want to hear from you!

Position: Senior Club Manager

Location: Dagenham

Salary: Circa £35K

Hours: Full-time (40 hours a week)

Contract: Permanent

Benefits: 34 days including bank holidays and a day off on your birthday

Closing Date: 9th April 2025

Interview Date: W/C 14th April 2025

About the Role

As an integral member of the delivery team, you will have lead responsibility for the Senior Club offer to 13-19 year olds (up to 25 for those with additional needs). You will create a high-quality, creative and fun environment, which focuses on the needs of young people and is in line with the Youth Zone’s aspirations to provide young people with the best possible experiences and opportunities.

You will have a passion to put young people first and be responsible for the continuous improvement of the delivery and input towards the strategic delivery plan for the Youth Zone. This is a fun, exciting and challenging role in a growing and ambitious charity where with up to 200 young people attending a session no two days will ever be the same.

Key responsibilities include:

• Ensure there is an exciting range of activities on offer for young people aged 13+, 5 nights a week
• Lead on the development, implementation and review of the of the Senior Club offer
• Lead the delivery team on sessions
• Lead, manage, induct, train, support and develop a team of full and part time youth workers and volunteers and work with the Volunteer Recruitment and Training Manager to support CPD and opportunities for accredited and recorded learning
• Motivate, encourage and support young people to participate fully in sessions
• Manage the Senior Club budget and other resources effectively to maximise the benefits to young people
• Support the Youth Zone promotional and outreach plan working in the community both with partners and directly with young people
• Work with the Youth Zone staff to identify opportunities and funding for additional opportunities and experiences for young people
• Develop effective joint working with schools and other agencies to ensure a holistic approach in service delivery to young people including representing the Youth Zone at meetings with partner agencies
• Take responsibility for the close down and opening up of the Youth Zone as required
• Support across the whole Youth Zone offer as required which takes place every evening, weekend and during school holidays and will occasionally include residential work

About You

As Senior Club Manager, you will have experience of working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings. An excellent communicator, you will have the skills to deliver activity programmes to a wide range of young people whilst motivating and engaging staff, volunteers and young people through sessional work.

You will also have experience of:

• Working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings
• Engaging vulnerable, disengaged, or hard to reach young people
• Youth work
• Managing a staff team including volunteers
• Dealing with safeguarding issues within a multi-agency setting
• Organising and delivering a programme of youth work activities in an open access setting
• Leadership, including facilitating/running youth provision and leading a staff team

About the Organisation

Evenings and weekends, 52 weeks a year, this is the place for 8-19-year-olds and up to 25 years old with additional needs in East London to make friends, try new things and start their fantastic future now. This is so much more than a youth club. Within the £6.15million home, you’ll find a dedicated team of youth workers who are committed to helping young people discover their passion and purpose and to supporting them through the challenges young people face today.

The organisation is committed to the safeguarding of young people. In accordance with the Child Protection and Safeguarding procedures, this position requires a enhanced DBS check. The strength of the Youth Zones comes from the diversity of the people within this vibrant network. The Youth Zone teams reflect the communities they serve, and values people working together from a range of different backgrounds locally and nationally, and with different experiences, all with a shared passion for boosting the aspirations of young people across the country. Diversity brings innovation, fresh ideas and creativity, and we actively strive to create a culture that is truly inclusive and fair for all and where everyone in the team can be themselves and thrive.

You may have experience in areas such as Youth Worker, Senior Youth Worker, Club Youth Worker, Youth Club Worker, Youth Club Manager, Manager Youth Work, Children, Youth, Young People, School Holiday Club Manager, School Holiday Club Leader, Youth Case Worker, Activities Coordinator, Activities Leader, Volunteer Manager, Volunteer Management. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• Location: Home-based
• Hours: 17.5 hours per week, plus additional hours as required, up to a total of 35 per week
• Salary: £19,036 (£38,072 FTE); additional hours paid at £20.92 per hour
• Contract type: Permanent
• Closing date: Sunday 23 March 2025
• Interviews: w/c Monday 31 March 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an experienced social worker to join our Central Support & Social Care Team. This is a fully home-based team providing tailored support to children and young people with cancer across the UK, over the phone and via digital channels. The team works alongside our social work teams in hospitals across the UK.

A key remit of the team is to provide support to our hospital-based social work teams during periods of reduced capacity or a spike in referrals. So as well as 17.5 core hours each week, this postholder will be expected to undertake additional hours as and when required. Support carried out for hospital-based teams will also be over the phone or via digital channels - you won't be expected to travel to the hospital site. 

This is an exciting time to join us as we look to grow and maximise the potential of volunteers within the team.

This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. This role is also subject to a Social Worker Registration. 

What do I need? 

You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.

You will have:

• A recognised Social Work qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
• Experience working with children, young people and their families/carers in a social care setting.
• Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
• Experience of delivering support to young people and families via different mediums including including over the phone and/or digital channels 
• An understanding of the impact of serious illness for children, young people and their families.
• Excellent interpersonal skills.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it: 

• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary

Youth Liaison Officer – North Wales (Anglesey / Bangor area)

Location: Homebased with travel within North Wales
Salary: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
Hours: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience.
Contract: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.

Join our team and make a real difference!

Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in North Wales. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, North Wales.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Anglesey, Bangor and occasionally along the A55 corridor. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working 
• Enhanced annual leave
• Homeworking allowance
• Occupational pension scheme
• Occupational sickness scheme
• Special paid leave provision

Read our Applicant Privacy Notice
 
Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.
The closing date is Sunday 23rd March at 23.30 hrs.
Interviews will be held in person at one of our partner schools in North Wales week commencing 31st March 2025, location to be confirmed.

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children’s barred – is required for this role.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

REF-219971

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our centres in London.

The role at a glance

Contract: Full-time, fixed-term 80 days from start of contract

Start date: As soon as possible, to be agreed directly with the successful candidate

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.

Location

We have positions available in London.

The role requires intermittent travel in your region (usually within the day) this can involve journeys times of 1 hour+. Occasional travel out of your local area e.g. to London is also required, this may include overnight stays.

Salary

£30,000 per year (including £2,600 London contribution)

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - There is not a fixed deadline. Instead, we will be assessing applications on a rolling basis and will appoint when we have found the right candidate, so please submit your application as soon as possible.

Family Inclusion Worker

Location:  London, N17 0AR (This is an outreach position, you will be based at the service on Bromley road, but required to work between the services in the area)

Salary: £26,250 - £34,650 per annum

Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

To provide targeted and specialist interventions based on the whole family approach to children, young people, parents, carers & families who have been affected by drug or alcohol use. This role will be based between young people and adult services, to support the whole family. 

To deliver a range of high quality direct and indirect services to support the needs of children, young people, parents, carers and families in relation to complex substance use and recovery, through assessments, group work facilitation, recovery planning, case management and one to one intervention. 

Work closely with colleagues across the Haringey Treatment system to ensure identification of parents, children, young people and families for Family Inclusion Work. This includes publicising the service to colleagues, attending team meetings, undertaking joint assessments and joint support work where appropriate.

Skills and Qualifications

Ideally candidates will have experience in supporting families, using a whole family’s approach, strong safeguarding knowledge and understanding of substance misuse.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family-friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Homelessness & Complex Needs service in Kensington & Chelsea.

£28,531.36 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty.

Team of 11 support workers. Two Enhanced Support workers, Two Team Leaders, Housing Officer, Team Therapist, Move on Coordinator. Night support workers.

The hours are 40hours per week and it is shift work.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience of working with complex needs/ street homeless

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Location: Brent

REF: SSW-251

Are you a proactive, highly organised and compassionate individual with a proven record of supporting vulnerable young people, who have multiple and complex needs within a supported accommodation setting?  Do you have sound experience of supervising staff and/or volunteers?

If so, St Giles has a highly rewarding opportunity for a Senior Support Worker to join us and to use your expertise to undertake Case Management and support Caseworkers and volunteers.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. 

About this key role

As a Senior Support Worker, you will lead by example, be the day-to-day expert within team and be a positive role model to the team of caseworkers and escalate concerns to the Team Leader or Service Manager. We will count on you to work with young people at risk of youth violence in residential settings and to provide support, advice and advocacy to them and their families, regarding accommodation. You will achieve this by using a strength-based approach and working through person-centred support plans designed to promote choice and control for young people.

What we are looking for
•  Proven experience of engaging positively with vulnerable young people or other vulnerable groups 
•  Experience of using support plans to enable young people to successfully access and sustain accommodation and support services
•  Substantial experience of providing support, advice and advocacy and communicating effectively the needs of young people to other professionals
•  Experience of working as part of a multi-agency team in a high intensity environment
•  A relevant qualification to a good standard or be working towards one
•  Excellent interpersonal, relationship-building and communication skills, both verbal and written
•  A flexible, collaborative and professional approach to your work.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24 year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

Please note this role requires Enhanced Adult and Children DBS Checks.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. 

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. 

Closing date: 11 p.m. on 24 March 2025     

Senior Mental Health Support Worker

 

We are looking for an experienced Senior Support Worker to join an innovative specialist-supported accommodation service for young people with mental health and complex needs.

Position: Senior Mental Health Support Worker

Location: Camden, London

Contract: Permanent

Hours: Full-time (37.5 hours per week) working on a 7 day a week rota, including waking nights and Bank holidays

Salary: £31,203 Inc. LW + pension and other benefits

Closing Date:  Sunday 23rd March 2025, so we encourage you to apply at your earliest convenience.

About the Role

The Senior Mental Health Support Workers are responsible for ensuring the effective and safe management of the project on a day to day basis including undertaking a case co-ordination role for individual young people as part of a multi-agency team, line managing progression coaches, and managing volunteers.

Depaul UK runs a national on-call service which you may be required to participate in.

Some of the key responsibilities include:

· Manage referrals, admissions, and emergency placements, including multi-agency planning.

· Build supportive, psychologically informed relationships with young people.

· Ensure safeguarding procedures are followed and incidents are reported.

· Develop and review needs, risk assessments, and support plans with partner agencies.

· Maintain partnerships to ensure coordinated, client-centered service delivery.

· Supervise and support staff, volunteers, and students, ensuring a safe environment.

· Contribute to reports, statistics, and project documentation.

· Ensure timely maintenance for a safe and secure building environment.

 

About You

You will need to have the following skills and experience:

· complex needs.

· Experience managing caseloads, support planning, and risk assessments.

· Ability to establish professional relationships and provide a therapeutic environment.

· Strong understanding of safeguarding, mental health, homelessness, and substance use.

· Experience working with multi-agency teams, including social workers and mental health professionals.

· Commitment to diversity, equality, and an asset-based approach.

· Ability to reflect on practice for continuous learning and development.

· Commitment to health, safety, and the values of Depaul.

 

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Mental Health Support Worker, Support Worker, Homeless Recovery Worker, Peer Support, Resettlement Worker, Homelessness, Homeless Project, Counseller, Mental Health #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Mile End Young People Service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Working patterns includes morning, evening and weekends.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting customers to set personalised goals in the form of a Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of customer incidents.
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork.
Maximising referrals to ensure service capacity.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving customers in the design, development and delivery of the service.
Empowering customers to ensure they receive the service and benefits they are entitled to.
Encouraging and enabling tenants to pay their rent and avoid personal debt.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour

What you'll bring:

Essential:

Typical Support Worker Qualifications are NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience.
Proficient in Microsoft Word.
Ability to work as part of a team.
Ability to work to deadlines.
Good Record Keeping.
Strong relationship skills

Desirable:

Sector related NVQ or equivalent
Sector work or equivalent experience in young people sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description