Youth Work Jobs

The Race Equality Foundation and City, St George’s University of London are looking to better understand the experiences of racism and discrimination among young people from Black, Asian, and minoritised ethnic backgrounds (aged 16-25).

We want to work collaboratively with young people themselves by supporting them to be researchers and using photography and running workshops to explore important issues. At the end of the project, we’ll share our findings and explore the next steps for further research to put ideas into action.

We’re looking for two Peer Researchers to join the study. A Peer Researcher is someone who has personal experience and knowledge about the topic and helps shape the research.

Peer Researchers will work closely with the team, lead various parts of the project, engage with young people, run workshops, and help develop the project’s findings.

To apply for this role, you can complete a written application form, send us a video with your answers, or answer the questions over the phone. You can find the application questions here. You will also need to complete a monitoring form. 

The deadline to apply is 11:59pm on Friday 20th December. 

This role will start in February 2025.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

Position Title: Impact and Evaluation Manager

Reporting to: Chief Executive

Salary: £36,655 per annum

Location: London, SW17 9SH

Term: Permanent

Contract: Full-time but open to P/T candidates

Closing Date: 20th December 2024

Position Overview:

The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.

The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.

The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.

About Us:

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.

Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London. 

Responsibilities

Impact Strategy and Reporting

• Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
• Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
• Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
• Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
• Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
• Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
• Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
• Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
• Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
• Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.

Stakeholder Engagement and Advocacy

• Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
• Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
• Support the fundraising process by supplying essential impact data and insights for proposals.

Capacity Building and Team Support

• Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
• Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
• Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.

Community Impact and Research

• Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
• Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.

Systems Ownership and Integration

• Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
• Support the procurement and management of contracts with external research, evaluation, and learning partners.
• Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
• Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
• Ensure best practices for data protection, ethical data management, and security are followed.

Skills and Qualifications

• Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
• Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
• Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
• Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
• Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
• Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
• A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
• Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.

Additional Considerations

• Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
• Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
• Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.

About Rewards:

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling.
• Regular team socials throughout the year
• Generous sick pay allowance following probation.
• General eye test
• Well-being day (1 day per year)
• Volunteer day (1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences.

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Closing Date: Rolling Applications
Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Volunteer Engagement Coordinator

Are you passionate about working with young people or working in the education sector? Can you engage and inspire an audience and build a pipeline of candidates?

We have an exciting opportunity for an enthusiastic and proactive individual to join a fast growing organisation supporting Volunteer recruitment. This role offers some great benefits including home and flexible working. 

Position: Volunteer Engagement Coordinator

Location: London/Hybrid

Hours: Full-time, 35 hours per week (flexible working options available)

Salary: £25,934 per annum

Contract: Fixed term, full-time role (9 months), .

Closing Date: Thursday 12th December 2024 (please note that applicants will be screened on a first come first served basis so early application is encouraged, as the deadline may close early)

Interview Date: Week commencing Monday 16th December 2024

The Role

This is an exciting opportunity to be part of a fast growing organisation and team that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK. The Volunteer Engagement Coordinator position offers you the opportunity to lead on regional attraction work to deliver a pipeline of high quality volunteers and team leaders (where applicable) excited to apply for the City Year programme. 

You will contribute to delivering an efficient, effective, end-to-end recruitment service, supporting selection and retention to ensure outstanding volunteers are recruited to deliver excellent outcomes for schools and pupils we work with. 

You will have responsibility and autonomy to search for exceptional volunteer and team leaders motivated to drive and shape social change.

Primary responsibilities include:

• Attracting high quality applicants

• Selection of high quality candidates aged between 18-25 

• Retention and onboarding volunteers 

• Developing marketing and promotional activities 

• Monitor and evaluate systems and processes

• Support the recruitment team with wider responsibilities

About You

You will be passionate and inspired to deliver on the organisations mission to recruit and develops young leaders to transform the educational and social outcomes of pupils across the UK. You will be a confident communicator and speaker, with the ability to manage your own time to build a pipeline of candidates.

While it would be an advantage if you have experience of working in a sales, a recruitment setting or of working within an education or volunteering environment… it will be your strong belief, enthusiasm and commitment to the mission and values or the organisation that really drive you forward in this role. 

You will be asked to submit a CV and a cover letter as part of your application. If you do have any experience of working with or alongside a charity/third sector organisations either in a paid for or volunteering capacity or have sales or recruitment experience, then we would love to hear about it as part of your Cover Letter.

In return…

Work for an amazing organisation that supports and develops its team and offers some amazing staff benefits including flexible working opportunities. If you want to make a real difference and believe that young people can change the world, we want to hear from you!

About the Organisation

This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

The organisation are committed to the professional development and wellbeing of all staff and offer a number of core benefits to all employees: 

• Pension: up to 5% pension employer contribution matched after 3 months of employment.

• Holidays: 25 days holiday per year plus one additional day per year after two years of employment, capped at a maximum of 28 day (or the pro rata equivalent for part-time staff).

• Grace days: An additional two leave days over the Christmas break.

• Travel: Interest free loan for season ticket or bicycle. 

• Volunteering days: All employees can take up to 2 days to volunteer in a mission-aligned charity depending upon length of service. 

Due to the high volume of CVs we receive, we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment. 

Recruitment Coordinator, Recruiter, Volunteer Recruiter, Recruitment Advisor, Recruitment Manager, Recruitment Associate, HR Advisor, Volunteer Coordinator, HR Assistant, Recruitment Associate, Internal Recruiter, Volunteer Recruitment, Recruitment Consultant, Recruitment Executive, Sales, Account Manager, Customer Service, Trainer, Facilitator, Executive, Officer, Education, Teaching, School, Youth, Volunteer Engagement Coordinator, Admin. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We're looking for kind, compassionate and resilient Bank Support Workers to join our learning disabilities service in Hertfordshire.

£13.15 per hour, working on a zero hour contract.

Want to feel like you're making a difference? You'll feel at home here.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community

For the full list please see our website.

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met. The list is not exhaustive.

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Vacancy

We are looking for a Senior Advocate who will have day to day responsibility for the running and promotion of the advocacy service in Dorset.

You will manage a pool of advocates which involves recruitment, supporting them through induction and by conducting supervision and best practice meetings, ensuring the provisions of the service we offer to children and young people is to a high standard.

You will be responsible in managing the advocacy referrals and allocating these to the most appropriate advocate to meet the needs of the child or young person, whilst also carrying a small caseload of advocacy referrals yourself where you will provide independent and confidential advocacy to children and young people to empower them to express their wishes and feelings in decision that affect their lives to ensure that their voices are heard.

You will help drive the performance of the service by monitoring the referrals, activity and budgets, and using bespoke system, to prepare statistical and qualitative data reports for monitoring meetings to evidence service target achievements. This will also enable you to identify recurring themes and concerns which can be escalated.

This role also provides the opportunity to work in co-operation with other NYAS services and departments and well as acting the link between NYAS and the local authority.

Although the role is home based, there will be some travel around the Dorset area so we are looking for our successful candidate to live within the Dorset area or within a close surrounding area. You will be encouraged to engage in virtual meetings with your local team and attend NYAS wide virtual monthly meetings.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

NYAS employees will receive the following benefits:

• Pro rata of 26 days annual leave plus bank holidays
• Salary sacrifice pension contribution
• Additional sick pay
• Enhanced pay for family friendly leave
• Health care plan
• Employee assistance programme
• Death in service
• Learning and development opportunities

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

From home and able to travel extensively to hospitals and other clinical settings around the region, if required.

Occasional visits to Back Up office in Wandsworth, London and the surrounding area.

East Region: East Anglia (likely based in East Anglia)

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 2nd December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

This role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa as well as contribute to the development of Keeping Children Safe globally.

Location: Africa – remote

Salary /Grade: £30,000 per annum

Duration: 18 months with possibility of extension if funding allows.

Background

Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.

We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.

This newly created role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa, as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.

Find out more at www.keepingchildrensafe.global

Main Duties:

Key Responsibilities will include:

· Supporting the development and implementation of research and communications initiatives on safeguarding in higher education in Africa.

· Supporting the development and implementation of events, tools, resources, educational materials and publications based on research.

· Undertaking any other reasonable duty and tasks that may from time-to-time be requested by the line manager consistent with the nature of the job and its level of responsibility.

Person Specification

Essential

Strong academic research, communication and presentation skills with experience of research projects related to safeguarding, including issues related to refugees, youths with disabilities and persons vulnerable to discrimination because of their gender.

· Experience and understanding of issues related to safeguarding in higher education in Francophone Africa.

· Professional level French and English.

· Skilled at identifying and mitigating risks.

· Excellent written and verbal communication skills including presentations, report writing and conducting evaluations.

· Evidence of Continued Professional Development relevant to the role purpose and level.

· Able and willing to travel.

Personal qualities:

· A proven commitment to safeguarding and human rights.

· A commitment to the vision, aims and approach of the organisation.

· A commitment to non-discrimination, respect and dignity for all.

· A team player, able to manage their own workload as well as, work with and support others and deliver to agreed standards and targets.

· An entrepreneurial, positive, solution-focused approach to work.

· Integrity with appropriate ethics and behaviours

Desirable

· Fluency in Spanish or Portuguese.

· Graphic design and video editing skills.

The Appointment

• The appointment will be full time

• The leave allowance is 25 working days per annum

• In view of the nature of the work involved, any offer of appointment will be conditional upon receipt of satisfactory references

            and Disclosure and Barring Service/Police checks.

Applications

To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.

Interviews will take place on a rolling basis. The position is open until filled.

Safeguarding statement

Keeping Children Safe has a zero-tolerance approach to any harm, exploitation or abuse of anyone including our staff and stakeholders. Safeguarding forms an intrinsic part of everything that we do. Recruitment to any jobs within KCS will include criminal record checks and the receipt of satisfactory references. Compliance with all our Child Safeguarding Policies and Procedures is mandatory.

Keeping Children Safe values diversity, promotes equality and challenges discrimination we welcome and actively encourage applications from people of all backgrounds and will select employees based upon their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability.

We have an exciting opportunity for a Service Delivery Assistant to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.

As a Service Delivery Assistant you will:

• Assist the caseworker in answering the telephone and contacting clients as required
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
• Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
• Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.

You will need:

• Effective verbal/written communication and numerical skills.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent record keeping skills with a focus on quality and accuracy.
• Experience of working in a client focused service area or setting.
• Understanding and knowledge of equal opportunities and diversity

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our Eastbourne Services provide supported accommodation for 50 young people at risk of homelessness across two sites. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers. 

We are looking for a Supported Housing Support Worker to join our McKendrick House site in Eastbourne with the expectation of working from other services in Eastbourne and Hailsham when required.Main areas of responsibilities:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA Hastings provides supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our staff team comprises of Support Workers, Night Staff and Managers. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

We are looking for a Supported Housing Support Worker to join our Hastings Foyer team with the expectation on occasion to work across locality. Main areas of responsibilities:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Guildford Foyer provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers.

We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Fundraising Officer (Retention)

Salary£35,437

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Fundraising Officer (Retention)

Location: London/Hybrid

Salary: £35,437

Weekly Hours: 35

Reference: YMC1063379

Are you passionate about making a difference through fundraising? Do you thrive on building relationships, creating impactful campaigns, and engaging supporters to help improve lives? If so, this is the perfect role for you. YMCA England & Wales is looking for a motivated Fundraising Officer (Retention) to join our dynamic Public Fundraising Team and play a key role in supporting vulnerable young people across England and Wales. 

What you’ll do

In this role you will focus on retaining and growing our base of regular and cash donors. Your role will be pivotal in ensuring our supporters feel valued and connected to the transformative work of YMCA. 

Working within the Retention Team, you’ll: 

Create Engaging Campaigns: Develop compelling fundraising materials, including cash appeals, newsletters, emails and loyalty programmes, to enhance the supporter experience. 

Lead Retention Strategies: Implement targeted strategies to encourage donors to stay engaged and upgrade their support over time. 

Manage Key Projects: Oversee exciting initiatives like a new email welcome journey, testing matrix and upgrade strategies.

Leverage Data Insights: Use supporter feedback and profiles to inform decision-making, ensuring campaigns are data-driven and audience-focused. 

Collaborate Across Teams: Work closely with colleagues, agencies, and suppliers to deliver seamless campaigns that inspire action. 

Who we are looking for

We’re seeking an enthusiastic and proactive individual with: 

Fundraising or Marketing Expertise: Experience in donor retention, direct marketing, or individual giving is essential. 

Strong Project Management Skills:  Ability to juggle multiple campaigns, manage timelines, and liaise with diverse stakeholders. 

Data-Driven Decision-Making: Skilled in using data and audience insights to inform strategies and campaigns. 

Excellent Communication Skills: Confident in producing engaging copy and working collaboratively with teams and suppliers. 

A Passion for the YMCA Mission: Alignment with our values and a drive to support young people in achieving brighter futures. 

About Us 

The YMCA is a global movement, the world’s oldest and largest youth charity, operating in over 120 countries and reaching more than 65 million people. In England and Wales, our federation comprises 85 independent YMCAs working locally to support young people to belong, contribute, and thrive. YMCA England & Wales acts as the national council, providing support, enabling development, and being a unified voice with Government and decision-makers. 

At YMCA, we focus on empowering young people while delivering a wide range of community-based services to meet local needs. Our cash programme is an integral part of this mission, providing critical unrestricted funds to support our work. We are part of a worldwide movement with a strong and recognised presence in the UK.

Fundraising at YMCA England & Wales has three pillars:

• Fundraising for distribution through initiatives such as our RoomSponsor programme
• Fundraise to support YMCAs and fund our policy, campaign and research work, that changes the lives of young people
• Help YMCAs fundraise themselves by providing assets, propositions and advice for local YMCA fundraisers

Please apply today with CV and cover letter and help us continue to build a better future for young people across England & Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.