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Page 3 of 12
Birmingham, West Midlands (Hybrid)
£50,000 - £55,000 per year
Full-time
Permanent
Job description

Employee Relations (ER) Manager
Birmingham | £50,000 – £55,000 | Permanent | Full Time | 2 days onsite / 3 days WFH

A Birmingham-based housing association is seeking an experienced Employee Relations Manager to join their People team on a permanent, full-time basis.

Reporting to the Head of People Operations, you will lead a small team of two and provide strategic guidance across all areas of employee relations. You will be responsible for managing complex casework, supporting and coaching managers, developing policies, and driving a positive, fair and inclusive workplace culture. Acting as a key escalation point for high-risk cases, you will help safeguard the organisation against legal and reputational risks while promoting proactive employee engagement.

Key Responsibilities:

  • Lead the ER Advisory team, managing complex cases including disciplinaries, grievances, performance management and redundancies
  • Act as a senior escalation point for high-risk ER issues and tribunal claims
  • Provide strategic advice and coaching to managers and senior leaders on employee relations matters
  • Develop and implement ER policies and ensure legal compliance and best practice
  • Analyse ER data to identify trends, risks and opportunities for proactive interventions
  • Design and deliver training for managers on ER topics and early intervention strategies
  • Support the organisation’s employee engagement and wellbeing initiatives
  • Manage trade union relationships and responses to recognition attempts

About You:

  • Strong leadership experience within ER, including managing high-risk cases
  • Expert knowledge of UK employment law and best practice employee relations approaches
  • Proven ability to advise, coach and influence senior leaders
  • Experience in policy development and implementation
  • Data-driven with experience analysing ER trends to inform strategy
  • Skilled in balancing risk, business needs and employee experience
  • Excellent communication, negotiation and organisational skills

Benefits include:

  • 25 days annual leave (rising to 30 with service) plus your birthday off
  • Enrolment in the Social Housing Pension Scheme (SHPS)
  • 3x salary death-in-service cover
  • Access to a 24/7 virtual GP service
  • Enhanced maternity, paternity, and adoption leave
  • Paid sick leave for at least eight weeks
  • Access to an Employee Assistance Programme (EAP) with trained counsellors
  • Discounts via the Blue Light Card and rewards website
  • Money off optical prescriptions and eye tests
  • Recognition awards for long service
  • Health cash plan, personal accident plan, and other wellness benefits

For more information about the role, please contact Matt Alderson for a confidential conversation.

Posted by
Ivy Rock Partners Ltd View profile Organisation type Recruitment Agency Company size 1 - 5
Posted on: Monday, 28 April 2025
Closing date: 12 May 2025 at 16:55
Tags: Human Resources, Housing