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Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Flourish Outreach Worker (Refugee & Asylum Seeker Mental Health Outreach)
Reference: 247
Hours: 37.5 hours per week
Salary: £25,000 - £26,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres
We have a vacancy for a Flourish (Refugee and Asylum Seekers) Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.
About the Service
This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.
The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.
Purpose of Post
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
Key Responsibilities:
- Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
- Hold a caseload of clients, supporting for approx. 10 weeks
- To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
- To complete a holistic needs assessment.
- Ensure all person centred risk assessments and support plans are completed.
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
- To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
- To work alongside translators when required to provide a robust package of support for clients.
- To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
- To provide advocacy services to clients experiencing mental ill health.
- To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of application: Reviewed on an ongoing basis.
Interviews: TBC
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Key Tasks & Responsibilities
1 To hold a caseload of families who need early intervention support, providing those families with more intensive support including regular telephone calls, home visits, signposting and attending meetings and appointments with them
2 Provide information, advice and support to parents/carers of disabled children individually and in group sessions
3 Signpost parents/carers to appropriate services for their whole family provided by the statutory sector, voluntary sector and Umbrella
4 Supporting parents/carers to access and engage with services as appropriate
5 To work closely with other members of the family support team, ensuring a smooth handover of families as they finish the intensive support phase of their journey with Umbrella
6 Develop and maintain strong and effective working relationships with staff working with disabled children and their families employed by other local agencies
7 Develop a high level of knowledge of local services
8 Facilitate support groups across the area for our early intervention service, taking account of geographical and community issues
9 Supporting and directing volunteers to provide peer support and help with group activities
10 Collating and reporting on relevant statistical and other performance information
11 Working with parents/carers to continually improve the service.
General Responsibilities
1 Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met
2 Assist with the marketing and promotion of the service
3 Work closely with Parent /Carer Forums and Information, Advice Support Services.
4 Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required
5 Keep clear and comprehensive case notes
6 Maintain confidentiality
7 Support parents/carers and young people to express their views
8 Work with parents to identify and develop new ways of providing effective support to parents, including the use of ICT and social media
9 To contribute to Umbrella service reports and bulletins.
Other Requirements
In accordance with relevant legislation, to take all reasonable care of your health, safety, and welfare and that of other people and premises affected by your work
In discharging the duties and responsibilities set out in the job description to ensure compliance with Equal Opportunities policies and principles.
In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including out of hours
Enable disabled children and young people to realise their full potential in an integrated society.
The client requests no contact from agencies or media sales.
Job title: Community Development Worker - IRIE Mind
Responsible to: Director of IRIE Mind and Clinical Operations Manager
Salary: Starting salary is £31,438.42 per year (Full-time equivalent) (SC6 - SP26),
which equates to £18,863.05 per year at 22.5 hours per week.
Hours: 22.5 hours per week
Contract type: Permanent
Location: The Hub, Homerton Row, Hackney, E9 6ED
{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new.
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
DBS clearance at Enhanced with Barring is required for this role.
Purpose of the post:
We are looking for a Community Development Worker with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of the City of London, Hackney and Waltham Forest (or a specific local area or demographic), and strong interpersonal skills.
You will work closely with individuals from Black, African and Caribbean Communities, with serious mental illness (SMI) developing an understanding of complexity in order to provide the most appropriate support.
Working alongside the Director and Clinical Operations Manager you will, be responsible for linking in with Secondary Services in organising and delivering tasks which facilitate an informed and safer hospital discharge and smooth transition into the Community to avoid re-admission.
As a Community Development Worker, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.
Main duties and responsibilities:
1. You will be responsible for linking with Groups and Services to understand the mental health needs across the Community.
2. To work closely with the Hospital Discharge Teams as part of the Discharge process
3. Collectively develop a robust Hospital Discharge plan that will help embed the Clients into the Community.
4. Explore with Secondary Services and other relevant agencies the current provision and identify the gaps and assist IRIE Mind and its partners to develop programmes to meet the identified need.
5. To raise awareness of the importance of talking about Mental health and seeking support early, especially in the Black, African and Caribbean Communities.
6. To provide information on where to go for additional support upon Discharge
7. Collaboratively develop material with colleagues to distribute to in patients and Clients, families and friends.
8. Regularly organise and support relevant Outreach events to bring people together/make connections.
9. To play a lead role in identifying and initiating Outreach to new client Groups (Young Black Men and Complex needs) and develop new projects.
10. Develop and establish local networks of support that will meet the religious, cultural, occupational, therapeutic and recreational needs of the Clients.
11. To identify partnership opportunities in working with local community colleges, employers, carers, care co-ordinators, and Clients.
12. Consult and liaise with the Mental Health Recovery Teams, Hospital staff, Psychiatric nurses, social workers and other providers in order to promote the service and consult regarding Client progress, achievements and concerns.
13. To encourage and develop active participation of Clients in the running of IRIE Mind, and in the planning and development of activities,
14. To develop effective liaison arrangements with statutory and voluntary agencies in the community to enable Clients make full use of community resources in the borough
15. To manage your own small caseload of complex clients within the Community and in rare cases, their homes.
16. Record all referrals, actions, progress and data via a CRM/Database.
17. Be responsible for maintaining a self-reflective practice and demonstrate self-awareness and effective self-management of stress
18. Assist with the management of Safeguarding Vulnerable Adults cases as they arise within the organisation and liaise with the Operation Services Manager and Director and other professional bodies as required by best practice and in law
19. To facilitate a warm and welcoming atmosphere that is recovery-oriented and supports clients to reach the highest level of independence possible.
20. Manage distressing and challenging situations in a sensitive and non-threatening way to reduce anxieties and promote effective resolutions.
21. To ensure that Health and Safety is maintained at the service and that adequate project risk assessments are carried out and reviewed when required.
22. To attend and participate in monthly meetings with the Psychological Therapies and Wellbeing Services team
23. To liaise with other Mind, in the City, Hackney and Waltham Forest projects and staff to facilitate and maintain effective links
24. To attend any other Mind in the City, Hackney and Waltham Forest meetings, as required, contributing to discussions and giving reports if required.
25. To attend supervision, appraisal meetings and appropriate internal and external training courses as approved by the Clinical Services Manager and the Clinical Director
26. To cover the work of colleagues during periods of planned and unplanned absences as appropriate
27. To undertake any other tasks and duties commensurate with the post as directed by the Director, or other senior position in Mind in the City, Hackney and Waltham Forest.
Personal specification
The remaining sections outlines what criteria will be used to appoint the suitable candidate.
Criteria marked (E) are essential and (D) are desirable.
Experience, Knowledge, Skills, Abilities - Values and Motivations:
Connected: Creating a compassionate and supportive community.
1. Qualified to NVQ Level 4 or above in Health or Social Care qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Support Worker, Nursing or Experience (E) (I)
2. Experience of working in a similar role (E) (I)
3. A minimum of five years working with vulnerable adults, two of which must be in a mental health setting with Black, African and Caribbean clients experiencing a range of disorders and complexity (E) (I)
4. Experience of working within a multidisciplinary team (E)
5. Experience of outreach work in the community (E)
6. A sound understanding of the mental health service structures and provisions (D)
Fair: We strive for equity - no-one's needs should go unmet.
1. A sound understanding of the main issues facing people with mental health difficulties and in particular people from Black, African and Caribbean Communities. (E) (I)
2. Excellent verbal communication skills and the ability to develop good working relationships with colleagues and Clients (E) (I)
3. Excellent written communication skills with the ability to write clear and concise reports (D)
4. Confidence with MS Office suite; CRM systems and technology such as MS Teams (D)
5. Good understanding of data protection, confidentiality, safeguarding and risk management and demonstrable examples of putting these into practice. (D)
6. Demonstrable experience of supporting the shaping and implementation of change and innovation in service delivery, as well as supporting project management to achieve better outcomes (E) (I)
7. To be able to challenge traditional methods of practice in a constructive manner (D)
Brave: We walk with people, offering help by doing what works - proven or new.
1. Good organisational skills with the ability to balance competing pressures and demands (E)
2. To be able to manage high volumes of work and draw on personal resilience in a demanding environment (E)
3. Recognising the need for action or change and taking the appropriate action without needing to be told. (E) (I)
4. Ability to interact calmly, patiently and empathically with clients who may be expressing distress, anger or other strong emotions. (E)
5. Good negotiation skills with the ability to work with Clients, colleagues and external stakeholders to achieve the aims of the service (E)(I)
6. A commitment to user involvement in all aspects of the management of the service (E)
7. A commitment to equal opportunities and promoting diversity (E)
8. A commitment to self-development and an openness to reflect on personal practice and performance (E)
9. A commitment to taking on new tasks willingly and with a “can do” attitude (E)
10. Ability to be work on own initiative. (E)
11. To be self-motivated and focused and to practice self-care (E) (I)
12. Demonstrate a positive attitude and approach to work (E)
13. Manage stress and setbacks appropriately (E)
Qualifications
1. Qualified to Level 4 or above in Health and Social Care or Community Development qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Nursing or Equivalent Experience (E) (I)
2. Evidence of Continued Professional Development.
3. Able to work at least 1 evening per week (Monday to Thursday) with time off in lieu (D)
The client requests no contact from agencies or media sales.
Support Worker (Days & Nights) - The Wilf Ward Family Trust
Salary £12.05 per hour (£12.95 nights) plus additional for weekend work.
Location Knaresborough, North Yorkshire
Permanent, Full Time
Are you looking for a role where no two days are the same, but most importantly where the work you do has a massive impact on people’s lives?
Then being a Support Worker could be the perfect job for you!
The Wilf Ward Family Trust have some great opportunities for you to join our team at one of our registered services, Sherburn House in Knaresborough. Sherburn House is a complex care service, and we support people with profound learning disabilities and complex physical health needs.
We currently have 3 lovely ladies and 6 fantastic gentlemen living with us, ranging from 19 – 60 years old.
We are a 24-hour service and offer support throughout the day and night. There is an abundance of activities that can take place within Sherburn House, and we have visitors who come and bring the fun to us. There is also the lovely little town of Knaresborough, which has lots of nice sights to see and things to do. Sherburn House also has several adapted vehicles so people can go out and about into the wider community to access other activities and different experiences.
No two days are the same, which makes the role exciting, but some day-to-day duties include:
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Attend activities and events with individuals.
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Assist with meal preparation and medication management.
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Support individuals with household tasks, such as cleaning and laundry.
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Monitor and report any changes in physical or mental health to appropriate staff members.
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Maintain accurate and up-to-date records of care provided.
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Provide personal care to individuals, including bathing, dressing, and toileting.
We have a fantastic training programme that will give you the skills and knowledge you need to excel in this role. What we do need is someone with a compassionate and caring nature, excellent communication and interpersonal skills, the ability to work independently and as part of a team and a willingness to undergo relevant training and development.
APPLY TODAY and we will be in touch with the next steps towards starting your rewarding new career!
Please be aware it’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group such as adults or children. Please note any successful job offer will be conditional based on pre employment checks such as DBS and referencing prior to a start date agreed. The Wilf Ward Family Trust has a clear commitment to safeguarding within all practices.
Family Support Worker
£23,000 pa + benefits (including 25 days annual leave, company car and pension)
Liverpool and the surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Liverpool Team.
Reporting to the Family Support Manager and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Liverpool and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities.
We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.
Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.
We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best social care employer in London.
We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support.
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals. Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment.
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.
NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY
DUTIES AND RESPONSIBILITIES
1. Ensure everyone receives a service that:
• plays to their strengths.
• helps them overcome barriers.
• achieves the outcomes they wish.
• works to increase everyone’s independence, opportunity, choice and control.
• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding.
2. Work in a consistent and positive way with managers and other team members to ensure receive a great service from the whole team. Ensure all EPM policies and procedures are followed e.g. that:
• support plans, referrals and risk assessments are followed up, actioned and reviewed.
• medication processes are adhered to.
• money is managed effectively.
• health and safety practices are carried out.
• records on the Charitylog database are kept up to date.
• information is communicated to staff, members and families in a timely and accessible fashion.
3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.
4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.
5. Promote best practice across the service and the organisation through participation in external and organisational wide projects and forums.
6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).
7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers.
8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures.
9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.
10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.
11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.
12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances.
13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.
14. Ensure professional standards and best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.
EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs
Turning dreams into action at the pace of the individual.
The client requests no contact from agencies or media sales.
35 hours per week
Camden NW1 9LQ
We’re looking for a self-motivated, empathetic, and dynamic Community Mental Health Recovery Support Worker to join our one-to-one mental health support service.
You’ll be primarily responsible for supporting people to identify and meet their self-defined mental health needs and aspirations, to understand the range of options available to them, to support them emotionally, and to connect them with appropriate community resources and services.
The post involves working directly with service users, volunteers, and in partnership with colleagues across different sectors in Camden. You’ll be working collaboratively alongside partners and statutory providers to adapt the service offers to meet changing local needs. You will be contributing to the transformation of community mental health services across Camden.
The role requires someone who: is passionate about people being at the heart of their individual mental health recovery; is an excellent communicator – both orally and written; and enjoys working within a diverse and growing team. You will demonstrate a relationship-first approach, a strong work ethic, and have an embodied person-centred approach to mental health recovery work.
This post is funded until the end of March 2026, with a probable extension.
For more information and to apply, please visit the jobs page of our website, where you can download the application pack and application form.
Closing date: 1.00pm on Friday, 6th December 2024.
First interviews: Friday, 13th December 2024.
Second interviews: Tuesday, 17th December 2024.
We look forward to hearing from you!
At YMCA Sutton Coldfield, we transform the lives of young people with support, respite and safe spaces.
Job title: Young Adult Carers Key Worker
Location: Sutton Coldfield
Salary: £6,552 p.a. (FTE £26,208 p.a.)
Hours: 10 hours a week
Contract: Fixed term to March 2026 with the possibility of extension
Please contact us if you need help accessing this recruitment information
We’re looking to recruit one or two exceptional individuals who can make a big difference to the lives of young adults in Sutton Coldfield and Birmingham.
The role provides support to young people aged 17 – 25 years old who help care for someone who has a disability, illness or addiction. We focus on overall wellbeing, helping young people achieve their full potential, especially during the important transitional period as they become adults.
A significant focus of the role will be to deliver one-to-one, practical and emotional support to young carers in colleges and universities, as well as group drop-in sessions. Working closely with student support staff, you will identify young people who find it difficult to continue with their education because of their caring responsibilities, and support them with their physical and mental health, confidence, self-esteem.
You will also support the Service Manager in planning, developing and facilitating workshops, presentations and events for young people from a variety of diverse backgrounds, and the professionals that support them.
As a partner in the Birmingham Carers Hub, we work with other not-for-profit organisations to raise awareness of carers and their needs, and complete Statutory Carer’s Assessments.
We are a friendly, inclusive organisation with policies, working arrangements and benefits that support staff wellbeing and learning.
To apply for this role, you will have to complete our application form and specify how you meet the person specification criteria, outlined in the job description. We do not accept CVs.
The closing date for applications is 9.00am on Thursday, 29th November 2024
We expect interviews to be held at our Sutton Coldfield office on the 12th or 13th December.
Please apply asap. We reserve the right to close the vacancy early without notice if we receive a high volume of suitable applications.
The YMCA Sutton Coldfield is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment This is reflected in our recruitment and vetting processes which includes asking candidates to provide information about any gaps in employment, pre-employment checks, including references, an identity check, right to work in the UK, disclosure (if applicable) and qualifications (if applicable).
A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure.
The YMCA Sutton Coldfield is committed to equality, diversity and inclusion in all we do. We aim to grow an inclusive workforce where everyone feels welcome irrespective of age, class, disability, ethnicity, gender, marital status, religion, sexual orientation or social-economic backgrounds.
The YMCA Sutton Coldfield is a registered charity in England (1008752).
The client requests no contact from agencies or media sales.
Our team provide practical help to a range of complex needs and situations, and seek to bring hope to some of the most marginalised in our community.
This post is to join our team to work with a broad diversity of clients. Within this client group, the common factors of support needs are housing, mental health, addiction, employment, meaningful activities and building into community.
This role will be to undertake assessments of the clients, which will lead to a comprehensive, holistic and person centred support plan. Working in conjunction with other departments of the King’s Arms Project, as well as liaising with external providers, our aim will be equip and empower clients to make the next step towards gaining more permanent accommodation.
To tackle homelessness, displacement and social isolation by providing opportunities for people to thrive and have a home.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and enthusiastic Youth Engagement worker, to join our Somewhere For Us Service team. The role of the service is to ensure that children and young people feel supported on their grief journey. The service is co-designed with our Youth Advisory Group. The support is provided through a range of group and 1-1 supports, including Understanding Your Child’s Bereavement online sessions for parents, group support and activities for children and young people and 1-1 support, grief ally/buddy etc.
Workshops are delivered in the community to individuals and groups who work with children and young people, to help increase their skills and knowledge on how to effectively support children and young people going through a bereavement.
The Somewhere For Us Service supports bereaved children and young people aged 8 – 25. It is funded to June 2027, through the National Lottery Community Fund Empowering Young People funding stream.
There are 2 posts, each for 32 hours per week, one based in our Foyle office and one in Belfast office. You will be responsible for the delivery of a range of bereavement support to children, young people, families and communities across the Western and Northern Trust Areas (Foyle), Belfast, Southern and South Eastern Trust Areas (Belfast) and wider NI, if required. Ability to travel independently across NI to fulfil the role is essential.
You will receive training in bereavement support and have access to high quality CPD.
Criminal Record Checks
All employees are required to complete a Criminal Record check. Employees working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Outreach Worker x2
Reference Number: 248
Reports to: Senior Mental Health Outreach Worker or Complex Needs Housing Team Leader
Contract length: One Year
No. of hours: 37.5 hours per week (Monday-Friday, 9am-5pm)
Salary scale: £25,000 - £26,000 per annum incl. Outer London Weighting (OLW)
In addition, this role will have a yearly staff retention bonus of up to £2,106. This payment is allocated at the discretion of HMN.
Main base/s:
1 x Waltham Cross Wellbeing Centre & Ware Wellbeing Centre
1 x Watford Wellbeing Centre
About the Service
This is a pilot working as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
Purpose of Post
Providing advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and remain a source of independent support for all clients. Ensure that the safety and wellbeing of the client is monitored and reviewed regularly and that a person centred recovery orientated and trauma informed approach is embedded approach in all aspects of the roles.
Service Objectives
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Friday 13th December at 5pm.
Interviews will be held on a rolling basis.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Kentown Family Support Worker
£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
Preston, Blackpool and surrounding areas
About the role:
We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Young People service in Bracknell.
£24,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please visit our website for the full job description
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People service in Hounslow.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 63 vulnerable young people and 19 teen parents.
The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.
We are recruiting for Waking Night Support Worker to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals
Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork
Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs
Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service
Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues
To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
For the full job description, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you will manage a caseload of clients, many of whom have experienced homelessness, addiction, or involvement in the criminal justice system. You will provide tailored employability advice, one-to-one support, and deliver workshops aimed at helping clients develop the skills and confidence they need to rebuild their lives.
You’ll support with our LEAP project, providing a crucial stepping stone for clients in the early stages of recovery. By collaborating with partner agencies and working alongside our Peer Navigators, you’ll ensure clients receive the comprehensive support they need.
This post is subject to an enhanced DBS check. The Good Shepherd values lived experience and a copy of our policy on recruiting ex-offenders is available with the application form.
Duties and Responsibilities
- Complete initial assessments, risk assessments and risk management plans ensuring a high standard of case management.
- Work with a caseload of people who have experience of homelessness, addiction, and/or the criminal justice system that want to improve their chances at moving into training, education and employment.
- Provide employability advice and a range of interventions with the aim of supporting them to improve their employability, access training, volunteering, and move towards employment.
- Lead on and develop the Good Shepherd structured volunteering programme for people in early stages of their recovery journey.
- Work with Peer Navigators from our LEAP team to provide additional support.
- Signpost and make referrals to external agencies and build positive working relationships with partner agencies across the city.
- Deliver one to one’s, workshops and group sessions.
- Collect, collate, and interpret data that is required to report on the outcomes achieved through this work.
- Record and update service user activity in line with GS Confidentiality Policy.
- Maintain a high level of professional boundaries in line with GS Safeguarding Policy.
- Observe all Health and Safety regulations related to the role and comply with GS Policies and Procedures.
The client requests no contact from agencies or media sales.