Wellbeing service manager jobs in norbury, greater london
Programme Engagement Lead
Westminster Kingsway College, Victoria, London
£30,000 + 34 days annual leave
Full-time, permanent
Apply by: 6th May, 7PM
Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times.
About Hotel School
Hotel School is an award-winning charity helping people who’ve experienced homelessness and disadvantage build a new future in the hospitality industry.
We deliver a 10-week programme combining hospitality training, confidence building, and 1:1 personalised support. Students graduate with practical skills, renewed confidence, and real opportunities — backed by our trauma-informed, psychologically-informed approach.
About the Role
This is a varied, people-focused role at the heart of our training programme.
You’ll support students through every step - from referral through to graduation - offering emotional encouragement, practical guidance, and holistic support.
You’ll also play a vital role in delivering sessions, liaising with partners, supporting operations, and helping people into meaningful work.
Key Responsibilities
• Provide 1:1 mentoring and support for students on the programme
• Help students overcome barriers (e.g. housing, mental health, confidence)
• Support training sessions and group activities
• Deliver employability workshops
• Coordinate recruitment, referrals, and enrolment
• Liaise with referral agencies, employers, and support services
• Maintain accurate records, attendance, and case notes
• Follow safeguarding procedures and respond appropriately
About You
We’re looking for someone who is:
• Experienced working with people experiencing homelessness and/or other disadvantages or in employment services
• Compassionate, patient, and calm under pressure
• Experienced in supporting people facing barriers
• Highly organised, proactive, adaptable, with great communication skills
• Able to build trust and communicate well with a wide range of people in person
• Experienced in admin and using systems (MS Office essential)
Bonus (but not essential):
• Hospitality experience
• Knowledge of trauma-informed or person-centred practice
What We Offer
• £30,000 salary
• 34 days annual leave (incl. bank holidays)
• Flexible, hybrid working — some on-site delivery weeks required
• Pension scheme
• 1:1 coaching, supervision, reflective practice
• Staff wellbeing support (EAP, socials, yoga)
• Blue Light Discount Card
Commitment to Diversity
We welcome applications from people of all backgrounds, and especially encourage people with lived experience of homelessness, disadvantage or marginalisation to apply. We’re committed to building a team that’s inclusive, supportive and reflects the people we work with.
How to Apply
Please send:
• A CV (max 2 pages)
• A Supporting Statement (max 350 words per question) answering the three questions below.
Deadline: 6th May, 7PM
Informal chats available — please contact Zoe.
We understand AI can be a helpful tool when writing applications but we really value responses that feel personal, reflective, and show us why this role matters to you.
Supporting Statement Questions
You can draw from paid work, volunteering, or personal experience.
1. Why Are You Applying for This Role?
What excites you about Hotel School and this opportunity?
2. Supporting People Through Challenges
Tell us about a time you helped people or a person facing barriers (e.g. housing, confidence, mental health).
3. How does your previous experience prepare you for this role?
Please refer to the detailed job description and share examples that show you're a good fit.
Safeguarding
This role requires an enhanced DBS check. Hotel School is committed to safeguarding and to creating inclusive, safe environments for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Adventure Playground Manager plays an integral role within our Children, Young People and Families team, supporting our Head of Service to create inspiring, high quality and child focused youth and play services. The work of the Children, Young People and Families team is diverse, and service includes after-school and weekend adventure play, school play sessions, mentoring, holiday activities and youth leadership programmes.
Tulse Hill Adventure Playground is at the centre of our Children, Young People and Families service, and you will have solid experience working in an Adventure Playground, or similar outdoor setting, as you will hold managerial responsibility of the site and resources ensuring that the environment meets the needs of all the children who use it and to enable children to obtain the full benefit of the playground and its facilities.
As a strong and inspiring manager you will lead a team of play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with.
You will champion the role that adventure play services play in supporting children and young people to thrive and be an advocate for partnership working, building relationships with parents, schools and other local organisations, to maximise use of the Adventure Playground and the range of services we provide. A strong understanding of how the service sits within the wider work of the organisation and building strong relationships internally and externally is essential to the role.
You will be joining the organisation at a very exciting time as we are just about to undertake a large scale rebuild of the outdoor adventure play structures which will be completed this summer - creating a new and exciting environment for children and young people to play. This will include a range of challenging play structures, a wildlife garden, growing area and outdoor kitchen, along with a small animal enclosure.
Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year
after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Capital Project Manager – St George the Martyr, Bloomsbury
Salary: £50,000 p.a.
Contract: Fixed term to May 2027 (potential to extend)
Location: Hybrid – based at St George the Martyr, Queen Square, 3 days per week
Hours: Full-time (35 hours/week)
Annual Leave: 25 days + public holidays
Pension: Employer contribution of 3%
St George the Martyr, is an architecturally significant Grade II* listed church in Bloomsbury and an important part of London's Georgian and Victorian Heritage. We are seeking an experienced and highly motivated Capital Project Manager to lead the Development Stage of a major conservation and improvement project funded by the National Lottery Heritage Fund. This is a unique opportunity to shape the future of one of London’s most important historic churches and play a key role in its restoration and renewal.
About the Role
As a Client Project Manager, you will play a key role in the delivery of our vision for the future of St George the Martyr, including saving the church, classed as Heritage at Risk, and creating a welcoming, active and inclusive church that engages people traditionally under-served by heritage. You will be responsible for managing and coordinating all areas of the PCC’s activity in the Development Stage of the capital project, supporting a team of specialist consultants and the Design Team. Working closely with the Rector and Project Board, you will lead the internal and external project team, ensuring the Client’s interests are represented throughout.
About You
Key responsibilities include:
- Leading and managing all aspects of the capital project on behalf of the client.
- Coordinating and procuring the multi-disciplinary project team and consultants.
- Managing the project budget, reporting to funders, and ensuring compliance with funding agreements.
- Acting as the key liaison with stakeholders, funders, and the Project Board.
- Overseeing design development, procurement, risk, and programme delivery.
You will need:
- Strong project management skills, ideally with a recognised qualification (e.g., APM, RICS, PRINCE2).
- Experience delivering multi-million-pound, heritage-focused capital projects.
- Understanding of heritage and faith sectors, particularly Church of England contexts.
- Excellent communication, stakeholder engagement and facilitation skills.
- A strong commitment to inclusion and community involvement.
For a full understanding of the role and responsibilities, please see the job description.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
This is an exciting new role for our organisation! You’ll have the freedom and autonomy to shape our marketing strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.
• Salary: £36,565 - £41,200 per annum (dependent on experience, Full-Time Equivalent)
• Hours: Flexible arrangements! We're open to accommodating everything from 20 hours per week (0.5 FTE) up to full-time - depending upon the candidates needsmark. Hybrid working options available.
• Contract: Permanent
About Us
Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.
With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.
We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.
What You’ll Do
Strategy & Execution: Create and drive an innovative individual giving strategy that grows our existing donor base and revenue.
Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.
Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.
Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert our supporters into donors.
Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.
Team Leadership: Inspire a small but passionate team, and getting stuck in to delivery in order to achieve our shared goals.
And More…
• Support our corporate fundraising initiatives.
• Be the face of Sufra at external events and meetings.
• Work closely with the entire team, stepping in wherever needed to propel our charity forward.
Why You’ll Love Working with Us
Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.
Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.
Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).
Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.
Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.
If you’re an experienced fundraiser with a knack for storytelling and growing an engaged supporter base, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced, visionary and strategic Director of Community Services to lead and develop our Advice and Support Services and our Engagement and Development Programmes. You will have a passion for, and a demonstrable track record of, building strong, resilient, and inclusive communities as well as developing and motivating a team of staff and volunteers. You will be a supportive, compassionate, enthusiastic, and experienced leader and manager of Community led and quality-led Community services.
An effective change manager, you will be passionate about making a real difference to the Irish and wider communities across London. This is a great opportunity to join the leadership team of the London Irish Centre (LIC) as it embarks upon a significant turning point in its 70-year history, helping the charity deliver its ambitious organisational strategy to empower and enrich even more lives through Irish Community and Culture.
About You
- You have demonstrable experience of leading and managing community services in the independent or public sector for a minimum of ten years.
- You are a professional, enthusiastic leader who can bring your sector experience to benefit this critical role and the wider organisation.
- You are an inspirational leader, bringing a team and others with you and leading by example.
- You have a proven track record in successfully leading a team, across multiple service delivery areas, and in implementing change.
- You are well-organised, able to manage several competing requirements with the ability to prioritise your work effectively to meet tight deadlines.
- You demonstrate excellent interpersonal and communication skills, both written and verbal and are comfortable working with people across a wide portfolio, with various levels of experience and socio-economic backgrounds.
Key areas of responsibility
Workforce
- Maintain a positive culture within the Centre in line with the London Irish Centre values and expectations.
- Overall responsibility for management, development, motivation, support and appraisal of the community services teams, and other team members when agreed with the line manager.
- Maintain and implement effective policies and processes for managing staff and volunteers, including recruitment and retention, induction, training and appraisals.
- Ensure adequate and appropriately skilled staffing of the community services team.
- Monitor performance against budgets, targets and Key Performance Indicators.
- Ensure best practice and quality assured delivery of Community Services and Programmes.
Financial
- Overall responsibility for management and reporting of community services budget.
- Overall responsibility for management and monitoring of all community services` grants.
- Responsibility for ensuring services are managed within delegated budget.
- Operating within financial governance arrangements at London Irish Centre.
Income generation
- Ensure relationships with all supporters and donors are managed and developed effectively, including trusts, individuals, major donors and corporate partners.
- Identify suitable new grant and trust funds and lead on applications.
- Lead on monitoring, reporting and submissions for current grant and trust funds in accordance with funders` requirements.
Impact and Innovation
- Overall responsibility for the service`s impact management in line with the London Irish Centre’s theory of change.
- Lead on identification and adoption of innovative technology to improve the processes and impact on community services.
- Overall responsibility for communicating the outcomes and impact of the community services and programmes.
- Strategic Development.
- Work with the CEO, other management and the Board of Trustees to set and achieve the charity`s strategic objectives.
- Ensure Community Services resources are effectively targeted.
- Lead in implementing a strategic plan for Community Services and support team leaders to deliver against performance targets.
- Develop and foster positive relationships with external stakeholders.
- Engage with existing and new partners to ensure the charity meets the increasing needs of those who use our community services.
This job description is a guide to the nature of the work required of the Director of Community Services. It is not wholly comprehensive or restrictive and may be reviewed as required.
In our application pack we have included a job description and person specification to support your candidature. The details in the job description and person specification should be addressed in a maximum one-page cover letter. The cover letter should include your current job title, salary and position within banding where relevant. Click apply, upload your CV and cover letter to the portal on our website link.
Please note that all roles at the London Irish Centre are subject to enhanced DBS (Disclosure and Barring Service) checks as part of our commitment to safeguarding and promoting the welfare of vulnerable individuals.
The deadline for applications is Wednesday 30th April 9:00 a.m.
Applications will be reviewed on a rolling basis, and we will be actively interviewing. We reserve the right to close applications before the stated deadline. Interviews will begin with an initial online screening, followed by in-person interviews at the Centre, likely during the week commencing May 5th.
The client requests no contact from agencies or media sales.
The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.
With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
The Volunteer Relationship Manager will be required to:
- Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
- Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
- Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
- Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
- Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
- Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
- Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
- Diversity, Equity and Belonging
- Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
- Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy
- Ensure diversity equity and belonging is an integral aspect of volunteers
Qualifications and/or Knowledge (essential)
- Be educated to degree level or equivalent through experience
- Knowledge of best practices in volunteering, safeguarding, and inclusion
- Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
Experience (essential)
- Have proven experience in volunteer management and implementation of volunteer programmes
- Have experience of successfully managing a project or team
Experience (desirable)
- Experience of working in the voluntary sector, NHS, or public sector
- Experience of working in a membership organisation
Aptitude and Abilities (essential)
- Strong ability to recruit, train, and support diverse groups of volunteers
- Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals.
- Be able to manage a delegated budget and contribute to financial planning and budget setting activity
- Have the ability to think strategically and to develop and present plans clearly
- Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines
- Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
- Have evidence of well developed communication skills (written, verbal and digital) with the ability to
engage with a wide range of stakeholders
Values
- Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
- Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
- Flexible attitude to working hours
- Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
- Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision
Other (important)
- Be eligible to work in the UK
- Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We are looking for a Legacy Officer to ensure that legacy income is processed in accordance with internal policies.
You will be responsible for the management of a portfolio of legacy cases where the charity is named as a beneficiary; work with external solicitors and lay executors to ensure that gifts are received in a timely fashion and that all internal and external procedures and legislation is adhered to; promote pragmatic solutions and refer appropriate matters to the Senior Legacy Manager to ensure all reputational risks are proactively managed.
Additionally, you will be required to work on projects to improve the Legacy Team’s ways of working and to help support with the development and delivery of the team and organisational strategies.
Expected travel for this role is approximately meeting internal and external stakeholders as required, approximately twice per quarter; this may increase during busy periods. In addition, attendance to two all-staff away days per year and team away days in London on a quarterly basis.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.
The Smart Works service is currently delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds, with a new centre in Bristol due to open in 2025. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
Smart Works recently reached a key strategic milestone, supporting over 10,000 women in a year, with a 30% uplift in engagement with our Interview Dressing & Preparation service and 49% uplift achieved for Career Coaching. Having just reached the end of our Three-Year Plan, we are now consulting on our new strategic plan. This is an incredibly timely and exciting time to join the organisation, as we look towards the future.
About the Role
As Data & Digital Operations Manager at Smart Works, you will play a pivotal role in managing the charity’s digital infrastructure and working as part of a team to ensure that the organisation is able to measure its impact, and that digital operations run smoothly and efficiently. You will oversee IT systems, digital platforms, and cybersecurity measures, identifying opportunities for improvement and innovation, and playing a crucial role in Smart Works’ next steps in digitising our service.
The role requires someone who is confident using data and digital platforms, who can apply them with a hands-on approach. The ideal candidate will balance day-to-day digital infrastructure administration with the management of relationships with external IT providers, and digital tools such as databases and online referral forms. You will also take ownership of Smart Works' internal staff platform, implementing upgrades and training staff where necessary.
You will take a leading role in managing the digital infrastructure associated with the client service, including overseeing contracts with external providers, and making amendments to Dynamics CRM. You will be responsible for actioning local centre queries and change requests to maintain consistent, high-quality digital operations.
In addition, you will work closely with the Head of Data & Impact on ad hoc data and analysis requests across functions, helping to inform strategic decision-making across all Smart Works centres, as well as to ensure the organisation remains fully compliant with GDPR regulations, with a strong emphasis on safeguarding sensitive information and maintaining robust data protection practices.
How to Apply
Please head to our website to read the full job description and then please submit a CV and a cover letter which answers the following questions by midnight on Wednesday 30th April 2025.
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of working with data and / or digital infrastructure? (Max 350 words)
- Why do you think you are well suited to the role of Data & Digital Operations Manager? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
1st round interviews will take place on Friday 9th May and will be virtual. 2nd round interviews will take place on Thursday 15th May and will be in person in North London.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




The client requests no contact from agencies or media sales.
About the role
As Head of Communications and Marketing you will lead the communications team to deliver a high-impact strategy to promote the work of the Foundation. You will manage the continuous evolution of the Foundation’s profile and brand, coordinating and delivering compelling content for a range of audiences across all channels. You’ll work closely with senior leadership to align the Foundation’s goals to the work of the team to support the delivery of our mission to empower women to start, grow and sustain successful businesses. For full information on this role, please download the job pack.
What the Foundation can offer you
A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.
A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing.
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported 300,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.





The client requests no contact from agencies or media sales.
We're looking for 2 kind, compassionate, and resilient Deputy Service Managers to join our Mental Health service in Southwark.
£35,700.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.
You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Service manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.
This role deputises for the Contract Manager and/or Area Service Manager and may when required.
The shift pattern for this role is 5 x 8 hour shifts per week, depending on service needs.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description please visit our website
What you'll bring:
Experience of managing accommodation-based services and resources and delivering to budget and performance targets
Experience of supervising staff teams supporting vulnerable adults
GCSEs in English and Maths (grade A-C).
Health and Social Care qualification
Knowledge of Safeguarding and Mental Capacity processes.
Up to date knowledge of current social care legislation
Experience of leading and managing a team
Possess excellent leadership skills with a positive, can-do attitude
Experience managing the support of customers with high complex needs
Experience of CQC standards and how they apply to services
Ability to demonstrate positive personal authority and maintain proactive working relationships
Ability to create and maintain excellent working relationships with stakeholders
Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word
Desirable:
Other relevant professional memberships and/or specialist qualifications
Holds relevant CMI/NVQ Level 4 or other business/management qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We want to ensure that everyone with blood cancer, regardless of circumstances, has the support they need to navigate their blood cancer and live well. In this role, you’ll transform how people with blood cancer access and experience our products and support services.
You’ll lead on service transformation projects such as:
- Growing our Direct Referral Service across the UK, where NHS Trusts are referring newly diagnosed patients for an ongoing journey of tailored information and support
- Scaling up our Clinical Trials Support Service, so we can support many more people than we are currently around understanding and accessing clinical trials
- Improving access to clinical trials for ethnic minorities, by testing and piloting new interventions in communities
With a Service Designer to support you, you’ll lead user research, prototyping, testing and iteration of new products and services. You’ll ensure our service transformation programme is working on scalable and sustainable products and services that meet user needs and strategic goals.
This is a relatively new role, so we are looking for someone excited by the opportunity to embed it in the organisation and build strong ways of working. Expected travel for this role is approximately 2-4 visits to the office per month. More frequent travel to the office may be required during busy periods.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We will interview suitable candidates whilst the role is live and may choose to bring the ad to an early close at our discretion.
We welcome applications from candidates looking to work part time, a minimum of 28 hours per week. Please state this in your cover letter before submitting your application.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.




The client requests no contact from agencies or media sales.
We are 4 Day Week employer
Purpose of the role
To lead on corporate partnerships and support the other areas of income generation, including trusts and foundations fundraising and service development. This role will have a national remit and work closely with Brook’s Executive Team and colleagues across the organisation to support business growth and innovation through effective management of existing and new partnerships.
Essential criteria
- Proven experience of securing effective and successful corporate partnerships within the charitable sector.
- Significant experience of securing funding and generating income through charitable trusts, foundations or other funding bodies and partnership working.
- Outstanding communication skills at all levels, with the ability to build successful relationships with a range of partners, including corporate/ business partners
- Good financial understanding and ability to develop and present budgets and financial information.
- Knowledge of corporate/ charitable relationships and the added value these can bring to both partners.
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: Liverpool OR London
- Salary: £37,000 (Plus LWA if applicable)
- Closing date: 30/04/2025
- Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
About the roles:
Camden’s Integrated Drug and Alcohol service is offering an incredible opportunity for individuals with lived experience of homelessness and/or substance use to join a pioneering team supporting others in their recovery journey. With one year of funding secured, we are seeking two passionate and dynamic individuals to take on specialist roles, based at both treatment sites and within Camden hostels. These roles will also involve working alongside the In-reach team and the Specialist Women’s team, allowing you to make a tangible impact on the lives of clients by helping to shape and enhance services for those who need them most. You will be a familiar, trusted face, guiding clients through their recovery journey, empowering them to access treatment and overcome barriers, while contributing your own insights to ensure services are truly supportive and accessible.
In these roles, you will have the opportunity to develop your skills in trauma informed interventions, working alongside expert practitioners to transform how clients experience treatment. The focus is on creating safe, welcoming spaces for individuals to seek help without fear of further harm or trauma, while also engaging in meaningful activities that inspire positive change in their lives. You will be pivotal in supporting Camden’s hostel pathway clients, helping them not only access treatment but also discover the strength within themselves to rebuild their lives. This role offers an exciting, empowering career development opportunity to make a real difference, leveraging your lived experience to guide others, and to grow within a supportive, developmental environment at SHP.
For occupational requirement reasons, one of the two roles advertised will be protected for female only applicants (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- An individual with a lived experience of substance misuse as well as experience of accessing Treatment and Recovery services.
- An understanding of the principles of planned support and working with vulnerable people.
- An understanding of the principles underlying a quality and customer focussed service with the proven ability to empower service users.
- The ability to be self-motivating, work under pressure and manage time effectively, prioritising different areas of work according to need.
- Willingness to work flexibly in response to changing organisational requirements and work outside of office hours on occasion.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 11th May at midnight
Interview Date: Wednesday 21st and Thursday 22nd May at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.
LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.
We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.
For further information, please refer to our Job Pack.
To apply, please submit your CV and answer the application questions on Charity Job.
Deadline: 9am Monday 6 May 2025
LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.
If you have any questions about the role or your application or would like this information in a different format please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Citizens Advice Hammersmith & Fulham (CAHF), is part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to 18,000 local people per year. We are recruiting for an Office Manager.
You will have the ability to eff ectively support key Administrative functions relating to Human Resources, Financial,Recruitment, IT, Health and Safety and general administration. Be highly organised, comfortable working with deadlines and priorities. Able to manage your own workload and the expectations of others. Able to operate at a senior leadership level, working collaboratively within the senior leadership team to deliver CAHF’s operational goals, and strategic vision.
What are we looking for?
- Good communication skills both verbally and in writing, including ability to take accurate minutes
- IT competency with experience of liaising with IT suppliers and helpdesk and familiarity with social media technologies
- Ability to prioritise tasks, meet deadlines and organise and manage time eff ectively under their own initiative
- Flexible approach to work
- Strong interpersonal skills with the ability to work collaboratively and build positive relationships with all levels of the organisation
Why work with us?
We are committed to fostering an inclusive, diverse workplace where everyone can thrive. Join a team where your leadership will make a real impact. We off er:
- Generous holiday entitlement: 25 days per annum plus bank holidays rising to 30 days with long service
- Paid service closure days between Christmas and New Year
- Hybrid working upon completion of the probation period, where possible
- Access to our in-house learning platform, Skill, for career and role development
- Personal development opportunities through our Network Equity Groups
- 24/7 employee support through our wellbeing service
- Ongoing performance management and training development
Understanding of charity regulation and governance is beneficial, but not essential.
Closing Date: 08.00am Tuesday 6th May 2025
Interview Date: Week beginning 12th May 2025