Welfare Benefits Jobs
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.
WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances.
Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.
The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:
-
Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.
-
Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.
-
As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.
-
Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.
The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.
The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
WHAT YOU WILL NEED TO SUCCEED
You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings. You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.
You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.
An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING:
-
£25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale.
-
18-month fixed term contract.
-
11½% non-contributory pension.
-
25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
-
Flexible working arrangements including the opportunity for hybrid working.
-
Enhanced family friendly payments.
-
Employee Assistance Programme.
-
Employee benefits platform.
The closing date for all applications is Friday 06 December 2024 at 12:00 noon. We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date. Full details of the posts and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
HOW TO APPLY:
Please apply by clicking 'apply now'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
About Outward
Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We strive to provide innovative and responsive housing and support services that promote choice and independence for people with a variety of needs including; young people, adults with mental health support needs, learning disabilities, autism and older people.
We are recruiting for an enthusiastic, motivated and committed Deputy Manager, with experience of working with adults with a learning disability/autism and complex needs to join Outward.
This is an exciting opportunity to utilise your skills to support the Team manager in coaching and mentoring the staff team, and also embedding high standards in the running of the service. The successful candidate will be working alongside frontline staff to support the skills building needed to increase the independence of people with autism and/or learning disabilities and behaviours of concern. Responding to the Transforming Care agenda this service is providing a real opportunity for people to thrive and enjoy a good quality of life, as active and valued members of their community.
Outward’s autism and PBS specialist services have a strong reputation across London, where we support people to live full and active lives, with support designed around the person’s personal ambitions and choices. PBS training will be provided to develop the successful candidate into a PBS coach, and you will be working closely with our Positive Behaviour Lead to create a culture that promotes Positive Behaviour and Active Support values and practice. The role involves teaching people new skills and ways of communicating which reduces behaviours of concern.
About the role
- You will work within the values and spirit of Outward to engage, enable and empower people to achieve their goals and ambitions within a person centred approach. You will be striving to promote individual choice, independence and self confidence in people
- You will be required to build and maintain strong relationships and partnership approach with families and involved professionals and stakeholders.
- You will develop, coach and mentor a positive and resilient team of support workers to deliver high quality and personalised support and embed a culture of positive behaviour support.
- You will be responsible for ensuring support is delivered innovatively, flexibly and on a person centred basis to meet the needs and outcomes of the people supported.
- You will be responsible for ensuring the service is safe, effective, caring, well led, responsive and managed to meet CQC essential standards to a minimum of good service and with aim of achievement of outstanding.
- You will support the team to develop support plans and risk assessments that reflect people’s needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.
About You
- Experience of managing a service for people with a learning disability/autism and complex needs including behaviours of concern is essential. (E)
- A qualification in Positive Behaviour Support Coaching (BILD accredited), or a willingness to gain the qualifications within the first 3 months of employment is essential. (E)
- You will be an excellent communicator liaising effectively with key stakeholders including the multi-disciplinary and health professionals, family carers and people we support. (E)
- You will have experience of staff management and the ability to lead, motivate and develop a large team, ensuring staff are appropriately trained. You will be visible in the service and strive to model best practice and inspire support workers. (E)
- You will be able to think creatively and be adaptable in approaches, with experience of implementing emergency management guidance to support staff. (D)
- Experience of carrying out needs assessments and creating support and risk management plans for people with behaviours of concern. And be committed to include the person, and their circle of support at all times. (E)
- A commitment to providing high quality, personalised active support. (D)
- Leading by example, you will uphold the rights of people we support to be involved at all levels of decision making. (E)
- You will share our values and passion to engage, enable and empower people with autism or a learning disability to lead the lives they want. (E)
- Knowledge of managing a budget is desirable. (D)
E – essential, D - Desirable
Benefits
We value everything our staff do for the people we support, so we provide a great benefits package:
- 25 days Annual Leave excluding Bank Holidays (pro rata for part time)
- Comprehensive Learning & Development Programme
- Computing Scheme
- Credit Union Scheme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Health Assured – Employee Assistance Programme
- Eye care Vouchers
- Flu Jab Reimbursement
- Long Service Awards
- Pension Scheme
- Purchase Additional Annual Leave
- Refer-a-Friend Scheme
- Retirements
- Loans (including season tickets and parking permit loans)
- Blue Light Card
We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.
How to Apply
If you think you meet the requirements of the role then please submit an application form detailing how by referring to the job description and person specification. You can do this by following the link below:
The closing date for all applications is on Thursday 12th December 2024
Interviews will be held week commencing 23rd December 2024
Outward is committed to equality and diversity and welcomes applications from all sections of the community. As an employer, who aspire to become Disability Confident Committed, we aim to ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Please indicate clearly at the beginning of your supporting statement if you have a disability (as defined by the Equality Act 2010), and you wish to be considered for an Offer Of an Interview (OOI)? Please note that the OOI is available to disabled candidates only. Regrettably, any false declaration of disability in order to secure an interview will impact on your overall application.
At Outward, we support people with learning disabilities, people on the autism spectrum, older people and young people at risk in their homes.
Do you have significant HR experience, with an ability to build strong partner relationships, and a track record of resolving key people issues through advice to managers? Can you manage your own workload, taking personal responsibility for progressing people activities?
We are recruiting for an experienced HR Business Partner to partner with managers and heads of department on all people matters in specific areas of the charity. This is offered on a fixed term contract basis to the end of August 2025.
About us:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
HR is a growing team of over 30 friendly, hardworking colleagues delivering a first-class service to the organisation and its 1,400+ employees in more than 70 workplaces. We work across all HR activities including recruitment, pay and benefits, payroll, learning and development and employee engagement, as well as providing pragmatic and principled guidance on people issues.
About the role:
Reporting to the Senior HR Business Partner, the successful candidate will:
- build and maintain strong working relationships with key stakeholders in specific areas within the charity, acting as a trusted partner for HR related advice.
- develop a thorough understanding of partnered areas including departmental objectives, role and team structures, and key people issues.
- provide tailored HR advice and guidance, using metrics and data to spot trends and identify risks and areas of opportunity.
- manage informal and formal employee relations cases to successful resolution
- work closely with specialist teams in HR to improve people practices.
About you:
Ideally qualified to CIPD level 7 (or with equivalent experience), you will have previously worked in a HR generalist role and will have a proven track record of resolving key people issues through a thorough understanding of departmental activities, and tailoring advice to managers. You will have significant experience in successfully resolving a wide variety of complex ER issues with the ability to build and maintain strong partner relationships, as well as also the ability to communicate complex and sensitive information to diverse audiences.
In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.
This is a hybrid role with 2 days per week in our London office (or another Dogs Trust site, as required).
To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference
This is an exciting opportunity to join our new service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.
The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.
You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.
You should be an excellent communicator and able to motivate and empower others. This is a full-time role.
Don’t wait. Apply today!
We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous 31 days annual leave entitlement plus bank holidays
- Opportunities for hybrid working
- Benenden Health Care
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.
We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team.
What you will do:
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities.
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary.
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment.
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed.
• Prepare and share impact reports with the team.
• Support the wider team with any GDPR or Data Protection queries.
To be successful in this role you will have:
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support.
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues
• Excellent verbal and written communication skills including the ability to write reports.
• Competent user of Microsoft 365 systems.
Please visit the careers site for the full job description and person specification for the
role.
The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.
The qualification will include:• Data Technician Level 3
Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6)
Hours: 36 hours per week
Location: Warrington
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 8th December 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
We are looking for an Interim CEO who will be responsible for continuing to action our 2023-2027 strategy.
Job Title: Interim Chief Executive
Location: Bristol/Hybrid
Hours: Part-time – 4 days a week (28 hours)
Contract: 12 months fixed term
Salary: £70,000 - £75,000 FTE (£56,000 to £60,000 for 28 hours per week)
Bristol Animal Rescue Centre is seeking an Interim Chief Executive to cover the CEO position during a period of family leave.
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
In the last year alone:
- we provided nearly 24,000 days of care to domestic animals
- we rehomed, or reunited with their owners, nearly 500 animals
- we delivered over 2,600 consultations through our community outreach clinics
About the role:
In 2023 we embarked on an exciting new 5-year strategy “For people, for pets, for Bristol”. We aim to expand our reach to more animals and residents in Bristol and the surrounding areas through a more comprehensive Community Pet Support Scheme.
We have a number of key organisational projects that need to be driven through over the next 12 months and so are looking for a strong and authentic leader to work closely with the Chair and Board of Trustees, and lead our Senior Management and Leadership Team, in the delivery of our services and strategic initiatives.
About You:
To succeed in this role, you will have:
- a passion for the protection and wellbeing of animals
- a track record of senior roles in the charity or not for profit sectors managing multi-disciplinary teams
- substantial experience and success in organisational change and programme management
- inspirational leadership and people management skills with a commitment to motivating, multi-functional teams; optimising their knowledge, skills and potential
- a flair for engaging with supporters and internal and external stakeholders
- the skills and experience to maintain the financial viability of the organisation
- substantial experience of setting, monitoring & reviewing objectives, key performance indicators, and standard compliance mechanisms, including evidence-based measurement of improved outcomes
Full details of our current strategy and this role can be found in our attached strategy document and Job Description.
Closing date for applications: 15th December 2024
Interview dates: mid to late January 2025
To apply:
If you feel you have the necessary skills and passion to take this charity to the next stage, we would love to hear from you. Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.
Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.
Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1).
No agencies please.
Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.
For more information, or for an informal chat, about this exciting opportunity, please email hr[@]bristolarc[.]org[.]dot[.]uk with your contact details and somebody will be back in touch.
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Enhanced Housing Officer
Location/s: EGH, DGH and Providence House - London Borough of Tower Hamlets
Salary: £27,352.00
Hours: Hours: 40 hours per week including weekends
Contract: 3 posts - Permanent
PRHA’s Support Teams are seeking three enthusiastic Enhanced Housing Officers to work with our amazing residents.
Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.
Our Enhanced Housing Officers provide a housing service to hostel residents who find it difficult to maintain and sustain their accommodation. You will be working in partnership with a wide range of other services to ensure that our residents are motivated and supported through pre- and post- sign up, to claim benefits and grants, manage their accommodation, report repairs and complaints, access education, and develop financial skills.
Enhanced Housing Officers also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with H&S regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.
You need to have experience of working with homeless people with complex needs, have a good understanding of housing management and Health and Safety regulation, be competent with computer systems, and comfortable completing regular performance reports. The Enhanced Housing Officers is a day shift based role with evening and weekend working. Depending on the service, you may also be required to do sleep-in shifts.
PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability.
Main areas of responsibility
For further details, please refer to the attached Job Description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Weekly hours: Monday to Sunday – shifts between 8am-4pm and 2pm-10pm
Islington, North London, N1 2LP
Are you ready to make a meaningful difference in someone’s life? At the heart of our mission is kindness, collaboration, and a commitment to empowering others. We’re looking for a nurturing and empathetic Housing Support Worker to join our Supported Housing Scheme in Islington. This rewarding role is about more than providing housing—it’s about helping vulnerable individuals build the confidence and skills to lead fulfilling, independent lives.
What you’ll be doing
In this role, you will provide tailored, person-centred support to vulnerable tenants, enabling them to sustain their tenancies and live actively within their community. Your duties will include:
- Practical and emotional support: Helping tenants with everyday tasks like cooking, shopping, cleaning, and gardening to promote independence.
- Community integration: Encouraging tenants to participate in local activities, building connections, and accessing a variety of opportunities.
- Collaboration: Working with other agencies to ensure tenants receive the services and resources they need.
- Skill-building: Teaching and empowering tenants to manage household responsibilities.
What we’re looking for
We’re seeking someone with a genuine passion for making a difference. If you have experience in Supported Housing or working with vulnerable individuals, either professionally or as a volunteer, we’d love to hear from you. Key skills and qualities include:
- Strong literacy skills to document and communicate effectively.
- Confident using Microsoft Office, including email, Excel, and Word.
- Understanding of the housing support needs of people with mental health issues and the benefits of a flexible, outcome-focused, and personalised support service.
- Embodying our values: kindness, empathy, a positive attitude, energy, and enthusiasm.
- Excellent communication skills at all levels, with a mindful approach to different situations.
- Knowledge of housing support, welfare benefits, and health and safety issues relating to vulnerable individuals.
- A flexible and resourceful mindset, with the ability to build trust, resilience, and confidence in others.
Why join ss?
At our core, we live by our values:
- Be kind: Approach every interaction with compassion and empathy.
- Do the right thing: Act with integrity and commitment.
- Love new ideas: Embrace innovation and creative thinking.
- Celebrate diversity: Respect and honour individual differences.
- Keep our promises: Build trust through consistency and reliability.
- Pull together: Work collaboratively to achieve shared goals.
This role is your chance to make a lasting impact. You’ll work in a supportive environment where your skills and dedication will help vulnerable people reclaim their independence and dignity.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal.
- 4 x Life Assurance
- Up to 10% pension contribution matched 1:1
- Professional development by access to ‘paid for’ apprenticeship programmes and qualifications.
We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Location: HMP Rochester
Salary: £16,550 (£27,584 FTE)
Hours: 21 hours (3 days a week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Rochester. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 10th January 2025.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-218 344
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team in Oldham. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account on by clicking the apply button on our website. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 10/12/2024
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
The client requests no contact from agencies or media sales.
Ready to take your career to new heights with one of the UK’s most impactful charities?
Join us in empowering communities and making a lasting difference.
We’re looking for a dedicated Case Officer to manage casework and provide direct support, advice, and guidance to beneficiaries on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.
In this role, you will assess the needs of beneficiaries and collaborate with regional specialist teams and external service providers to ensure that support is delivered in an integrated and effective way. You will also develop creative, tailored solutions, drawing on contributions from volunteers, our members, and branches to meet beneficiaries' unique needs.
Additionally, you will work closely with the Casework Services Manager and Head of Welfare to identify and address local beneficiary needs, helping shape the commissioning of specialist services. You will advise beneficiaries on available support and assist them in accessing the services they need, while maintaining an up-to-date knowledge of statutory benefits. Building strong connections with local organizations to reach beneficiaries in the community will also be a key part of your work.
The role is primarily homebased with will have regular travel around the London region for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area.
There will also be occasional travel nationally to attend training / meetings.
For more information, see Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
''
We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent.
£28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.
Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.
Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.
In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
Essential:
Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Please see full Job decription on our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in one of St Giles’ offices across Wales - Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales and hybrid working.
Ref: FBD-242
Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?
If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales. This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.
You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.
What we are looking for
- Experience of working in or managing services supporting challenging people
- Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
- Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
- Knowledge and understanding of the requirements of managing a caseload
- Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
- Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
- Strong IT, interpersonal and communication skills, both verbal and written.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 11:00pm 8th December 2024. Interview date: Tuesday 17th December 2024.
Ydych chi'n unigolyn dylanwadol, cydweithredol a thosturiol sydd â hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau gyda dangosyddion perfformiad allweddol (KPI), safonau ansawdd a/neu dargedau yn llwyddiannus? Oes gennych chi brofiad o reoli neu weithio mewn gwasanaethau sy'n cefnogi troseddwyr gwrywaidd (18+ oed) mewn lleoliadau cymunedol?
Os felly, mae St Giles yn chwilio am Reolwr Prosiect Lles Ariannol i ymuno â'n tîm a chefnogi'r gwaith o reoli contractau HMPPS sy'n darparu gwasanaethau lles ariannol ledled Cymru.
Am Ymddiriedolaeth St Giles
Elusen uchelgeisiol, sefydledig sy'n helpu pobl sy'n wynebu adfyd i ddod o hyd i swyddi, cartref a'r cymorth cywir y mae ei angen arnynt. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth a bod mewn gang, yn allweddol i newid cadarnhaol mewn eraill.
Am y rôl hanfodol hon
Ffocws ein hymgeisydd llwyddiannus fydd darparu cymorth rheoli gweithredol ar draws un neu fwy o gontractau a ddyfernir gan HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (FBD) yng Nghymru. Bydd hyn yn golygu eich bod yn darparu cymorth arweinyddiaeth a rheolaeth weithredol mewn dyled a budd-daliadau lles i dîm o Hyfforddwyr Lles Ariannol (FWC), arweinwyr tîm a thîm gweinyddol a gyflogir wrth gyflawni'r contractau, ac i gynllunio a chefnogi llwyth gwaith dydd i ddydd y tîm, a gosod amcanion perfformiad gyda'r tîm a monitro cynnydd.
Bydd disgwyl i chi hefyd fonitro a rheoli pob agwedd ar gyflawni a pherfformiad er mwyn sicrhau cydymffurfiaeth â pholisi a gweithdrefnau, a rheoli partneriaethau gan gynnwys partneriaid cyflenwi lleol a chenedlaethol ac unrhyw asiantaethau yr ydym yn datblygu trefniadau atgyfeirio â hwy. Mae datblygu a chynnal perthynas waith gref gyda rheolwyr a staff lleol Prawf Cymru a rhanddeiliaid allanol eraill yn rhan hanfodol o'r rôl hon, yn ogystal â darparu adroddiadau rheolaidd mewn amrywiaeth o fformatau i'r Rheolwr Gwasanaeth a monitro'r defnydd o'r Gronfa Ddata a Gymeradwyir gan Gwsmeriaid, gan gynnwys adroddiadau rheolaidd ar ddefnydd i sicrhau cywirdeb ac amseroldeb mewnbynnu gan dimau.
Am beth rydym yn chwilio
- Profiad o weithio neu reoli gwasanaethau sy'n cefnogi pobl heriol.
- Profiad o weithio mewn neu reoli partneriaethau amlasiantaeth sy'n gweithio tuag at amcanion a chanlyniadau cyffredin.
- Tystiolaeth o hyfforddiant ar lefel arbenigol mewn arian a/neu gyngor ar fudd-dal lles gan ddarparwr hyfforddiant achrededig.
- Gwybodaeth a dealltwriaeth o ofynion rheoli llwyth achos.
- Ystod eang o wybodaeth am gyngor ariannol, cyllidebu, delio â dyledion blaenoriaeth ac nad ydynt yn flaenoriaeth, opsiynau Llys Sirol/Uchel Lys, opsiynau ansolfedd, a budd-daliadau lles.
- Gallu i hyfforddi a mentora staff i gymell a hwyluso'r perfformiad gorau posib o fewn tîm.
- Sgiliau TG, rhyngbersonol a chyfathrebu cryf, ar lafar ac yn ysgrifenedig.
Fel sefydliad sy'n gweithio gyda phlant ac oedolion wrth risg, rydym wedi ymrwymo i amddiffyn, diogelu a hyrwyddo diogelwch ein cleientiaid, a bydd angen Gwiriad DBS Plant ac Oedolion Uwch a Gwiriad y Rhestr Gwahardd rhag Gweithio gyda Phlant.
Rydym yn mynd ati i annog pobl sydd â phrofiad personol o'r system cyfiawnder troseddol neu brofiad byw o'r materion y mae'r grŵp cleientiaid hwn yn eu hwynebu i wneud cais am y rôl hon.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4 x cyflog blynyddol), dyddiau diog, benthyciad tocyn tymor, rhaglen buddion gweithwyr, taleb gofal llygaid, a llawer mwy.
Rydym yn gyflogwr hyderus o ran ecwiti a chynhwysiant. Rydym yn croesawu pob cais, ac rydym yn annog yn arbennig ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-etifeddiaeth), a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
I wneud cais, gofynnwch am ffurflen gais gan ein Tîm Adnoddau Dynol, drwy'r botwm ymgeisio, gan nodi teitl a rhif cyfeirnod y swydd.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.
We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:
- Experience of working with adults with learning disabilities and autistic adults in a community setting
- A good team member
- Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
- A ‘Person Centred Planning’ ethos
- Excellent communication skills
- Good record keeping skills
The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.
The client requests no contact from agencies or media sales.
Tower Hamlets Community Connector
Job Title: Tower Hamlets Community Connector
Salary: £30,345 per annum (pro rata), including Inner London Weighting (30 hours/week: £24,276).
Hours: Part-Time, 30 hours per week
Contract Term: Permanent
Location: Open House, Bow E3, and across Stepney and Wapping Primary Care Network
Closing Date: 9 December 2024
Interview Date: 12 December 2024
About Us
Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.
About the Role
As a Community Connector, you’ll support individuals referred by the Stepney and Wapping Neighbourhood Mental Health Team, helping them engage with services and activities. Based at our MindTHNR office and the Stepney and Wapping Neighbourhood Mental Health Team, you’ll build strong relationships, understand individuals’ interests and goals, and connect them to appropriate opportunities.
This role empowers individuals with serious mental illness (SMI) by supporting them to achieve their aspirations, access local services, and address key wellbeing factors such as housing, employment, and social isolation. You will also help identify wider issues impacting their health and wellbeing, such as debt, poor housing, unemployment, loneliness, and caring responsibilities, ensuring a holistic approach to support.
Key Responsibilities
- Provide one-to-one tailored support to help individuals set and achieve personal goals.
- Act as a local expert, connecting people with community services and resources.
- Collaborate with multi-disciplinary teams and community organisations to create robust care pathways.
- Use tools like health coaching and motivational interviewing to overcome barriers and monitor progress.
- Advocate for inclusion and ensure access to welfare, legal, and community services.
If you are passionate about promoting mental health and wellbeing, have substantial experience providing 1:1 support, facilitating wellbeing groups, and collaborating with communities, and possess a strong understanding of the diverse needs and inequalities in East London, we encourage you to apply. Submit your CV and supporting statement outlining how you meet the requirements of the person specification and your interest in making a meaningful impact to Bernadette Keane
The client requests no contact from agencies or media sales.