Welfare benefits jobs
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.
The Smart Works service is currently delivered in London, Manchester, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds, with a new centre in Bristol due to open in 2025. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
Smart Works recently reached a key strategic milestone, supporting over 10,000 women in a year, with a 30% uplift in engagement with our Interview Dressing & Preparation service and 49% uplift achieved for Career Coaching. Having just reached the end of our Three-Year Plan, we are now consulting on our new strategic plan. This is an incredibly timely and exciting time to join the organisation, as we look towards the future.
About the Role
As Data & Digital Operations Manager at Smart Works, you will play a pivotal role in managing the charity’s digital infrastructure and working as part of a team to ensure that the organisation is able to measure its impact, and that digital operations run smoothly and efficiently. You will oversee IT systems, digital platforms, and cybersecurity measures, identifying opportunities for improvement and innovation, and playing a crucial role in Smart Works’ next steps in digitising our service.
The role requires someone who is confident using data and digital platforms, who can apply them with a hands-on approach. The ideal candidate will balance day-to-day digital infrastructure administration with the management of relationships with external IT providers, and digital tools such as databases and online referral forms. You will also take ownership of Smart Works' internal staff platform, implementing upgrades and training staff where necessary.
You will take a leading role in managing the digital infrastructure associated with the client service, including overseeing contracts with external providers, and making amendments to Dynamics CRM. You will be responsible for actioning local centre queries and change requests to maintain consistent, high-quality digital operations.
In addition, you will work closely with the Head of Data & Impact on ad hoc data and analysis requests across functions, helping to inform strategic decision-making across all Smart Works centres, as well as to ensure the organisation remains fully compliant with GDPR regulations, with a strong emphasis on safeguarding sensitive information and maintaining robust data protection practices.
How to Apply
Please head to our website to read the full job description and then please submit a CV and a cover letter which answers the following questions by midnight on Wednesday 30th April 2025.
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of working with data and / or digital infrastructure? (Max 350 words)
- Why do you think you are well suited to the role of Data & Digital Operations Manager? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
1st round interviews will take place on Friday 9th May and will be virtual. 2nd round interviews will take place on Thursday 15th May and will be in person in North London.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




The client requests no contact from agencies or media sales.
Purpose of the role
At NEON we believe that organising is crucial if we’re to build the power we need to win a new economy and deepen cross-community solidarity at a time of political polarisation. A central part of our new strategy - and this role - is to support movement organisations and organisers to build their capacity to do what we call Transformative Organising - where we transform the conditions we live in, transform ourselves and transform who has power in society. We use a combination of trainings, 1-2-1 mentoring and strategic partnerships with movement organisations to give organisers the tools, skills and confidence they need to build a base with those at the sharp end of the crisis, develop politically conscious leaders, and plan strategic & escalating campaigns that win. You’ll work with our Head of Organising and colleagues in the Movement Building Hub to scale up this offer over the coming years, with a particular focus on the housing, climate and migration movements, as well as supporting movements to tackle a rising far-right.
What you will be doing
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Deliver organising trainings to social movement organisers and campaigners, using content from our Transformative Organising programme and working closely with our Head of Organising and NEON trainers. These will be a mix of shorter workshops and multi-day trainings, blending in-person and online delivery, and you will be supported to experiment with different delivery models to meet movement needs.
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Work in partnership with organisers, organisations and coalitions to build their organising capacity over the long-term, through ongoing mentoring and hands-on support and training.
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Conduct extensive 1-2-1s with movement organisers, to strengthen relationships, explore opportunities for collaboration and understand movement needs.
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Support the development of a network of UK-based organisers, and create spaces for collective learning and ensure NEON’s organising offer meets the needs of organisers on the ground.
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Work with the Head of Organising to periodically review and update NEON’s Transformative Organising content, staying responsive to movement needs and incorporating the latest organising practices and tools.
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Organise public events on organising topics, including webinars and workshops, bringing together organisers from across social movements
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Contribute to the Movement Building Hub’s wider work, including the organising components of our Worker-led Transition programme and our work to build the strategic capacity of movement leaders and organisations. This role will also contribute to cross-organisational work in NEON’s key focus areas (migration, housing, climate, and tackling the rise of the far-right), as well as projects to support the development of NEON’s internal culture.
Who you are
This isn’t a tick box exercise and we don’t expect you to meet all of the criteria - it’s more to give both us and you an overall sense of the role, and how the skills and experience you have might map onto it.
We’re looking for someone with a:
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Proven track record of using organising tools and approaches to plan and deliver successful campaigns, with at least 3-5 years of experience. This might include doing base-building, conducting outreach, mapping, organising mass meetings and actions, or integrating political education into campaign planning
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Ability to deliver a strategic and escalating organising plan in a fast moving and politically complex environment
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Experience of delivering trainings, including to those at the sharp end of injustice, with a passion for being and developing as a trainer
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Understanding of UK social movements, their strengths and weaknesses, and opportunities for NEON to provide support
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Good communication and relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with a range of movement organisations and individuals, including those directly impacted by injustice and oppression
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Excellent planning skills to ensure projects are designed delivered to a high standard
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Ability to work independently and flexibly in a dynamic organisation
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Willingness to occasionally work unsociable hours (always repaid with TOIL)
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Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
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An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
The client requests no contact from agencies or media sales.
Hours: 37 per week (there will be a requirement to work regular evenings and weekends)
Location: Charlton Farm, Wraxall, Nr Bristol and travel within the region and the South West of England - with some home working options.
Salary: £50,947 - £57,389 per annum
What you will be doing:
We’re searching for an energic and dynamic fundraiser to develop and lead our fundraising team, as they, in turn nurture our existing supporters, inspire and engage new supporters and ensure the delivery of excellent fundraising across Bristol, Bath, South Gloucestershire and Somerset.
You will be part of the Fundraising leadership team, who together with the Director of Fundraising, set, monitor, and support an established team to deliver against annual income and expenditure budgets for the South West, helping to make the most of short of and precious lives.
You will oversee all fundraising activities in your region over multiple income streams, this will include community, corporate and events, and you will personally lead on major donor fundraising and represent the Charity at third party events. You will also work with the Director of Fundraising and other Heads of Fundraising in developing our fundraising activities and support CHSW wide events.
About you:
You will have a successful background in the management of regional fundraising/sales activity and a proven ability to meet and exceed ambitious fundraising/sales targets and in managing expenditure budgets. You will need a thorough understanding of relevant legislation/charity law affecting fundraising practice. With a natural ability to engage and build rapport, enthuse and motivate others, you will have experience of building and developing strong relationships and be able to influence and negotiate with stakeholder, client and donor relationships. You will have experience of leading and motivating a fundraising team creating an environment where they are empowered to go the extra mile and make suggestions and improvement. You will have the opportunity to use your creative and inquisitive nature in developing and growing the fundraising activity in your region. Naturally, for a diverse and busy role such as this, you will require excellent time management and organisational skills.
About Us:
We are an established and successful charity providing hospice care for babies and children with life limiting conditions and their families in the South West of England.We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.
Our ethos is to ensure everyone (Trustees, all staff and volunteers) places children and families at the centre of the organisation. In order to achieve this, everyone is expected to promote a strong, caring community environment, characterised by a culture of sensitivity, trust, consideration and respect for others.
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team you will also benefit from:
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution
- family friendly policies, with enhanced maternity/adoption pay
- occupational health, wellbeing and counselling services and employee assistance programme
- group life insurance scheme
- training and development opportunities
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference
Join our team...
Join us in making a meaningful difference in the lives of those who need it most.
To find out more please see the job description and person specification on this page. To arrange an informal chat with our Director of Fundraising, please contact our HR team
Closing date: Midday Monday 28 April 2025
Anticipated interview date: Friday 09 May 2025
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-220 850
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
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Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
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Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
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Produce dynamic newsletter content that strengthens reader engagement and drives action.
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Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
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Handle press enquiries and proactively promote 999 Club’s work across media channels.
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Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth.
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Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
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Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
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Produce regular reports, data and analytics on social media and website activity to inform strategy.
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Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
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Maintain and update the WordPress website, applying best practices in SEO and accessibility.
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Support colleagues with research, case studies, consultations, and other initiatives.
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Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
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Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
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Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
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Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
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Proven expertise in communications, marketing, and brand development.
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Strong customer service and public relations skills.
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High confidence with IT systems and a willingness to learn new platforms.
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Experience maintaining a CRM database.
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Experience in website design, management, and upkeep.
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Hands-on experience managing social media for an organisation, charity, or company.
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Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
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Experience working in a community organisation or charity.
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Knowledge of best practices related to homelessness.
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Experience writing press releases and building relationships with media contacts.
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Experience developing and/or managing Membership or Patron schemes.
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Experience working with legacy media.
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Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
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An ability to be dynamic and to think creatively and strategically.
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A solutions-focused mindset with a proactive approach to problem-solving.
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Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
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A commitment to lifelong learning and your own Continuing Professional Development.
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A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
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Excellent written and verbal communication skills.
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Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
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Adept at building relationships with colleagues, service-users (members) and partner organisations.
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A people-centred, compassionate, and non-judgemental approach.
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A belief and enthusiasm for 999 Club’s mission.
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A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
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Adhere to 999 Club’s policies and procedures at all times.
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Demonstrate and uphold the values of 999 Club in all interactions.
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Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
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Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
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Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
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An basic Disclosure and Barring Service (DBS) check.
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Two satisfactory references.
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999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
Please email Ben Latham, Head of Fundraising with a CV and Cover Letter outlining your suitability for the role.
The Regular Giving Campaigns Manager will play a key role in growing donations to the College’s Annual Fund by leading on the strategy, execution, and analysis of fundraising campaigns to drive funding for student support. This includes managing telethon campaigns, digital and print appeals, and ensuring smooth delivery with internal and external partners.
The role also includes stewardship and retention activities, such as publicizing the impact of regular giving and managing the 1509 Society donor circle. The manager will support major donor identification and growth, oversee the regular giving budget, and stay updated on fundraising trends and best practices. There is some CRM and data management, focusing on donor segmentation, analysis, and improving data quality.
This role is critical to increasing participation among alumni, ensuring sustainable funding for student support and College priorities.
Key Responsibilities
Campaign Planning, Execution & Analysis
- Lead all Annual Fund campaigns, including telethon, giving day, digital and print appeals, which seek to generate funding towards student support, increasing participation among alumni and community base year-on-year. Work with external vendors and internal stakeholders to ensure smooth campaign delivery.
- Plan, lead and execute all telethon campaigns including caller recruitment; training and supervision of callers; production and distribution of pre-call and post-call materials; data segmentation, handling, and analysis to ensure smooth-running of campaigns.
- Prepare Annual Fund communications such as leaflets, letters, and other materials from idea through to drafting, design, printing, and mailing.
- Analyse the efficacy of past appeals to improve performance and lead on identifying trends and donor interests to significantly improve the targeting of appeals.
- Produce reports on progress of Annual Fund activities with relevant metrics and propose appropriate responses to these results.
- Establish and maintain an understanding of the College’s academic objectives and their relationship to the Development Team priorities.
- Understand the financial position of the College and be confident in articulating how Development activity impacts upon the work of the College, both now and into the future.
- To be responsible for the regular giving budget and resources.
Stewardship, Engagement & Retention
- Help publicise the impact of regular giving to alumni and friends of the College, including writing for newsletters, the website, and social media.
- Develop and deliver stewardship activities for regular donors.
- With colleagues, ensure timely follow-up on pledge renewals and recurring gifts to improve donor retention and engagement.
- Manage and grow the 1509 Society donor circle, and work with the Development Director and Senior Development Executive to identify regular donors to move into the pool of potential major donors.
- Attend relevant College, donor and alumni events throughout the year as required.
CRM & Data Management
- Manage and update donor data in the CRM to ensure accurate and secure record-keeping.
- Analyse fundraising data to track performance and refine strategies.
- Ensure compliance with data protection regulations and proper stewardship of donor information.
Training
- Demonstrate a commitment to ongoing learning and development and participate in training relevant to the role.
- Keep up to date with regular giving trends, benchmarking, best practice, professional standards, regulations, and new approaches.
General Duties
The post holder will be required to:
- Be familiar with, and work in accordance with, all College’s policies and procedures.
- To participate in training and development required by the College.
- To be willing and prepared to undertake any other duties as directed by the Development Director. The job description may be subject to review in consultation with the postholder.
- To be vigilant and take responsibility for ensuring the Development department and College property and equipment is kept safe at all times.
- To ensure all personal data relating to individuals is kept confidential in accordance with College policies and relevant data protection regulations.
Person Specification
Essential skills
- Experience in regular giving, fundraising or marketing within a nonprofit, higher education, or similar environment.
- Strong communication and writing skills with the ability to craft compelling donor appeals and stewardship content.
- Ability to plan, manage and execute multiple fundraising campaigns and meet deadlines.
- Attention to detail, particularly around donor data management and gift tracking.
- High degree of professionalism, tact and diplomacy, and commitment to donor confidentiality and data protection.
- Ability to work well with internal teams and external agencies to coordinate campaign execution.
- An understanding of digital marketing and the use of social media in fundraising.
Desirable skills
- Educated to degree level or equivalent
- CRM/database management experience, particularly with fundraising platforms (preferably Raiser’s Edge)
- Experience managing telethon, Giving Day, or other mass fundraising campaigns, ideally in a higher education setting.
- Knowledge of best practice and trends in fundraising for education and alumni engagement.
- Familiarity with the University of Oxford or a collegiate university environment.
- Experience of recruiting and working with young adult volunteers in a professional setting.
Terms and Conditions of Employment
Appointment
This appointment is offered as a full time, permanent contract. There is an initial probationary period of six months. The appointment will be conditional on verification of the successful candidate’s ‘Right to Work’ checks and subject to the receipt of satisfactory references and medical clearance through the University’s Occupational Health Services.
Salary
To be paid on the College Grade 6 scale depending on experience. Advancement up the scale is on merit.
Hours of work
Full time 35 hours each week. Standard hours are from 9am until 5pm, with an unpaid hour taken for lunch, Monday to Friday.
Certain events in Development will require attendance outside of these core hours, notably the annual Telethon which is run over 2-weeks, and will likely amount to two weekends, plus 2 extra hours per day for 1-week.
The postholder will be required to work the hours necessary to fulfil the job requirements and subject to operational needs. A willingness and ability to adopt a flexible approach to working hours and duties is essential according to the requirements of the College.
Benefits
- Pension - Eligibility to the Oxford Staff Pension Scheme (OSPS). The successful candidate will be entered into this scheme automatically on joining, but on-going membership of the scheme is optional.
- Salary Exchange Scheme - If you join the Oxford University Staff Pension Scheme you will also be enrolled into the Salary Exchange Pension Contributions Scheme on or around three months after joining Brasenose staff. This scheme is financially advantageous both to the employee and the College as the employer.
- Annual leave - The holiday year begins on 1 January and ends 31 December. The paid holiday entitlement for a full-time contract is six working weeks (30 days) annual leave (5 days to be taken over Christmas break) plus statutory Bank Holidays. The remainder to be taken at such times and shall be mutually convenient, and agreed in advance. Bank Holidays which fall within the full terms of the University of Oxford are normally worked, for which compensatory time off in lieu will be given. The holiday year runs from 1 January to 31 December.
- Meals - Employees are entitled to take lunch free of charge, when the kitchen is open.
- Welfare Support - Employee Assistance Programme – a free confidential telephone helpline and online medical guidance. Free annual flu jab.
- Travel Pass Loan - a discounted travel scheme is available with monthly deductions from salary.
- Cycle to Work Scheme/Bike Loan - monthly deductions from salary.
- Sports Facilities - Access to the University Sports club.
- University Card - for discounts in shops, cafes and restaurants and University Leisure facilities.
The client requests no contact from agencies or media sales.
Join us at The Royal British Legion as a Corporate Partnerships Officer for 12 months on a fixed term contract and play a key role in supporting veterans and their families. Reporting to the Corporate Partnerships Manager, you will be instrumental in managing and nurturing long-term, mid-value corporate partnerships across various fundraising streams. Your responsibilities will include maximising funds raised, processing financial transactions, supporting higher-value partnerships, maintaining accurate records, and coordinating partnership communications to raise awareness and engagement.
We are looking for candidates with strong administrative skills and experience in customer-focused roles, as well as proficiency in database systems and report writing. Whether you’re making a transition from the private sector or looking to start your fundraising career within the corporate sector, this opportunity provides an exciting entry into our Corporate Partnerships team. With an exciting change programme underway within Fundraising, there’s never been a better time to join us, with a strong pipeline of corporate prospects and plenty of opportunities for professional growth and development.
If you have excellent communication, interpersonal, and customer service skills, along with great organisational abilities and a team-oriented approach, we’d love to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you a strategic and creative marketeer with a passion for delivering impactful campaigns that drive results? We’re looking for a Supporter Acquisition Manager to join our team and lead on the development and delivery of high-performing marketing campaigns aimed at growing our supporter base. Reporting to the Senior Supporter Acquisition Manager, this role plays a key part in acquiring new supporters through a variety of channels, including direct response TV, radio, inserts and press ads. It’s a fantastic opportunity to help shape the future of our supporter acquisition strategy within one of the UK’s most respected charities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As Supporter Acquisition Manager, you’ll be responsible for managing significant budgets, overseeing end-to-end campaign delivery, and continuously analysing and optimising performance to meet ambitious income targets. You’ll work closely with teams across Fundraising, Marketing, Supporter Development, and Finance, ensuring all activity is insight-led, on brand, and aligned with RBL’s wider fundraising strategy. Your expertise will help shape long-term acquisition plans, test new approaches, and ensure every new supporter receives a high-quality experience from the outset.
This is a high-impact role that requires a confident communicator, experienced in managing multiple stakeholders and suppliers, with a proven track record of delivering complex campaigns and managing budgets effectively. If you’re driven by results and excited by the challenge of delivering innovative campaigns that make a difference to the Armed Forces community, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Refettorio Felix
Refettorio Felix is a vibrant community kitchen and dining space that provides high-quality, nutritious meals to vulnerable people in London. As part of a global initiative founded by Chef Massimo Bottura and Food for Soul, we transform surplus food into delicious, dignified meals while fostering inclusivity, sustainability, and social impact.
Role Overview
We are seeking a passionate and experienced Head Chef to lead our kitchen, ensuring every meal served is nutritious, creative, and in line with our commitment to sustainability. This role requires exceptional culinary skills, strong leadership, and the ability to adapt daily to an ever-changing supply of surplus ingredients. You will manage kitchen operations, oversee stock control, lead volunteers, and collaborate with guest chefs to create inspiring menus.
Key Responsibilities
Menu Creation & Food Preparation
- Design and execute daily menus based on surplus food donations, ensuring variety, nutrition, and creativity.
- Planning and preparation of large volume dishes on a daily basis- cooking in excess of 130 meals per day
- Innovate with limited ingredients, thinking on your feet to create high-quality, well-balanced meals.
- Collaborate with guest chefs and enable kitchen takeowvers, incorporating different styles and techniques into the menu.
- Maintain a warm and inclusive dining experience, ensuring meals are prepared with care and dignity.
Stock Control & Kitchen Management
- Oversee stock management, stock control, and stock rotation, ensuring efficient use of ingredients while minimizing waste.
- Implement best practices for food safety, hygiene, and kitchen organization.
- Work with suppliers and donors to optimize food deliveries and storage.
- Keep accurate records of stock levels, food usage, and kitchen operations.
Team Leadership & Volunteer Engagement
- Lead and inspire a team of kitchen staff and volunteers, fostering a positive and collaborative culture.
- Train and mentor volunteers with varied levels of kitchen experience.
- Ensure a supportive and structured environment where volunteers feel valued and engaged.
Sustainability & Food Waste Reduction
- Maximize the potential of surplus ingredients through creative menu planning and careful stock management.
- Develop and implement strategies to reduce food waste and improve sustainability practices.
- Champion our mission of dignity and inclusion by making the most of available resources.
What We’re Looking For
- A qualified and experienced chef with a strong background in professional kitchens, ideally in community-focused or sustainability-driven projects.
- Experience in cooking large volumes of food on a daily basis
- Strong leadership and team management skills, with the ability to mentor and inspire a diverse group of staff and volunteers.
- A passion for innovation in menu design, with the ability to create exciting, well-balanced meals from unpredictable ingredients.
- Excellent stock control, stock management, and stock rotation knowledge to ensure efficient kitchen operations.
- Ability to think on your feet and adapt quickly to daily ingredient variations.
- Commitment to high standards of food safety and hygiene (Level 3 Food Hygiene certificate or willingness to obtain).
- A warm, compassionate approach, aligned with Refettorio Felix’s mission of dignity and inclusion.
Benefits
- A unique opportunity to make a real difference in the community through food.
- Being part of an inspiring global initiative tackling food waste and social isolation.
- A Monday – Friday, 8 AM – 4 PM schedule, with no weekend work.
- A supportive and collaborative working environment.
Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS spinal injury centres. We are seeking a friendly, organised and energetic person with a warm and welcoming manner for the new role of Garden Coordinator.
The Garden Coordinator will join a team of several other dedicated staff across the charity’s existing projects. You will work closely with the Head Gardener, Arts Programme Manager and a team of volunteers to nurture the beautiful garden for people with spinal injuries and their visitors.
You will be responsible for the administration of the garden and coordination of the large group of volunteers. With the Head Gardener you will also arrange seasonal events for patients, their friends and family throughout the year.
Supported by the central Arts Programme Manager you will also be responsible for organising and running a range of social and creative activities for people with spinal injuries and their families and friends to enjoy creating an uplifting, friendly atmosphere in Horatio’s Garden and garden room. These sessions will need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit.
Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop live music performances,
You will need to be a highly organised person with great IT skills and a proactive can-do attitude. You will be confident working both independently and as part of a team in the garden.
This is a fantastic opportunity for a confident, self-driven individual who is efficient, well-organised and has an outgoing personality. You will need to be adaptable and happy working with a wide range of stakeholders including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity. An understanding of the healing benefits of gardens would be beneficial.
Key details
- Salary: £16,070 (FTE £28,030)
- Location: The Welsh Spinal Cord Injury and Neuro Rehabilitation Centre,
University Hospital Llandough, Cardiff - Contract type/hours: Part-time, 21.5 hours
- Closing date: Sunday 13 April 2025
The role is part-time, 21.5 hours a week as follows:
- 17 hours, over 2 or 3 week days, to provide garden and arts administration
- 4.5 hours, one weekend afternoon, to provide arts/creative programme
You will need to be flexible with your availability.
Horatio’s Garden is a charity that creates and cares for beautiful gardens in NHS spinal injury centres. Leading garden designers develop the stunning sanctuaries for patients and their family and friends, creating an environment which becomes an integral part of their lives and care whilst spending many months in hospital. The beautiful garden includes stunning planting, a water feature and a large garden room to give patients a warm sheltered place to enjoy the garden in all weathers. The garden also features a large glasshouse, an area of raised beds for patients where garden therapy sessions will be held, and a comfortable office for garden staff.
We are looking for someone who has
Essential
- Outstanding interpersonal skills with experience of stakeholder engagement and networking
- Excellent communication skills, both written and verbal
- High level IT competency, specifically proficient with Microsoft Office 365 including Outlook, Word, Excel, PowerPoint
- Experience of planning and event organising
- Confident working alone and as part of a team
- Excellent time management skills
- Outstanding attention to detail
Desirable
- Highly competent administrative experience, at least 2 years
- Experience of working with the NHS or in a healthcare setting
- Bookkeeping
- Experience of volunteer coordination and recruitment
Qualities
- Upbeat and outgoing personality with brilliant people skills
- Professional and confident with a proactive, can-do attitude
- Empathetic and kind
- Calm under pressure and able to thrive in a busy role
- Ability to prioritise and adapt the programme to suit the interests of changing patient groups
- Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required
Key responsibilities
- Volunteer coordination, training and recruitment
- Support the Head Gardener with administrative duties
- Ensure the garden and buildings are presented to a high standard at all times, including sharing in the upkeep and cleanliness of the kitchen and garden room
- Develop administration methods to support the efficient running of the garden
- Provide support to plan and run events in the garden
- Support visitors to the garden, booking in visits and assisting with garden tours
- Collating the banking of donations and managing petty cash
- Creating a relaxed and welcoming atmosphere, encouraging people with spinal injuries and their families to engage in the Entertainments Programme that are organised in the garden
- Coordinating catering arrangements and serving food and drinks
- Making posters and advertising events and activities via word of mouth
- Visiting wards to help patients to come out to the garden and garden room in hospital beds or wheelchairs.
- Handling the administrative side of the role, including risk assessments, ordering materials and budget-monitoring
- Working directly with patients and with the Arts Programme Manager to plan activities that reflect the patients’ interests
- Booking high-quality speakers, entertainers and freelance creative people to run sessions
- Working alongside session facilitators to support them.
- You will also be required to run sessions yourself, organise social activities and run quizzes
The role is a fantastic opportunity for an enthusiastic all-rounder to be involved in a dynamic charity, helping to make a difference to people who have experienced spinal injuries.
As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity.
We are an equal opportunity employer and welcome applications from all sectors of society.
To apply, Please write a one-page covering letter, explaining why you would be suited to this role and send this along with a one-page CV.
NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.
The client requests no contact from agencies or media sales.
Full time – 35 hours per week
12-Month Contract
Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey (Tuesday is a set office day)
Our client can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, they help current, former and retired civil servants get the best support. Join them as they embark on the next phase of their strategy to ensure they can be there when people need them the most.
It's an exciting time to join their organisation – they are growing and our ambition is to grow faster over the coming 5 years. This role will work as part of a Charity that is working to embed itself back into the heart of the UK Civil Service. You will work with interesting and skilled people both in the Charity and in the UK Civil Service.
They need an ambitious Communications Manager to help them get there! This is a key role in supporting the delivery of their overall communications strategy and annual communications plans. In this role, you will help them to increase awareness, grow participation and drive long-term loyalty within their community, so they can continue to be there when people need them.
The Communications Manager will be working with colleagues across the organisation, while also managing communications contacts across their priority areas and employers within our community. This role will be servicing multiple stakeholders and diverse strands of work simultaneously, whilst delivering on target and on time.
This is a pivotal project management role, working closely with the Head of Communications and three Communications Coordinator colleagues. You will be demonstrating your experience as a sound all-around digital marcoms expert. You are savvy in campaign delivery skills, working with various communication channels, with a track record of delivering outcomes with and via your team.
They are looking for a successful communications professional, preferably with significant experience in the charity/ not-for-profit sector who has managed communications functions and campaign delivery with breadth, context and scale.
To be successful in this role, you'll ideally have at least 5 years’ experience working in a similar communications role, with at least three of those managing and developing multiple marcoms campaign delivery. You’ll be experienced in delivering and coordinating income generation campaigns, CRM data management, website and digital development, as well as monitoring and reporting on digital performance.
In return, they can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and their cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 5pm on 12 May 2025. Interviews will be held online on 22 and 23 May. Second stage interviews to be held the week after. Please let them know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview. No agencies, please.
Our client is committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
You may have experience of the following: Senior Communications Officer, Communications Lead, Digital Communications Manager, Campaigns and Communications Manager, Strategic Communications Manager, Marketing and Communications Manager, Communications Program Manager, Public Relations and Communications Manager, Content and Communications Manager, Engagement and Communications Manager, etc.
REF- 221 060
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.
In this role we are looking for individuals that thrive working with children and young people in a school context and are passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will hold an accredited coaching qualification and have an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Coach will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 2.5 days per week (18.75 hours, term-time only)
Closing Date: Rolling Applications
For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REF: SOC-251
Are you a compassionate, organised and proactive individual who has either worked on an offender-led support project or had personal experience of the criminal justice system or have served a prison sentence? Do you have experience of engaging positively with young offenders or other vulnerable groups?
If so, St Giles Trust is looking for a target-driven Caseworker to join our comprehensive communities-based team in Wales, where you work collaboratively to provide a high-level service to young people who have faced challenges in education, been under the influence of, dealt or supplied substances, or been affected by violence or trauma.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this exciting opportunity
This multi-faceted role will see our successful candidate assess referred clients, with reference to St Giles Trust assessment practices, and then produce support and risk management plans based on these assessments, ensuring you promote inter-agency collaboration in the assessment and planning process.
We will also count on you to deliver a holistic support service, providing practical assistance with social and housing support, employment, training and education options, benefits work and debt advice, and to develop and maintain relationships with referral agencies, including police, Youth Offending Team and Youth Offending Institutions and local authorities. Closing cases efficiently and positively, identifying a survival plan for the client that will identify agencies that can be used for ongoing support and assisting with providing monitoring information that will help with the evaluation of the project are also key duties.
What we are looking for
- Experience of providing support, advice and advocacy and the ability to assess clients’ needs.
- Experience in negotiating with partner agencies to establish links to further the aims of a project.
- The ability to use and develop monitoring systems to record all aspects of the project.
- An understanding of the need to use support plans.
- Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
- Excellent IT, interpersonal and communication skills, both verbal and written.
- A flexible, professional and empathetic approach to your work.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check with barred list is required for all successful applicants.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Closing date: 11 pm, 27 April 2025. Interviews: 06 May 2025 in Cardiff
Are you a passionate fundraising leader ready to fight hunger and food waste?
Charity People are proud to be partnering with FareShare Midlands to find a passionate and experienced Head of Fundraising to lead and grow their income generation efforts.
Location: Midlands (Hybrid working available)
Contract: Full-time | Permanent
Salary: £45,000
Benefits: 25 days annual leave plus bank holidays, pension scheme, flexible working
About FareShare Midlands:
This wonderful charity is on a mission to fight hunger, tackle food waste and create opportunities. Every day, they redistribute surplus food to frontline charities, schools and community groups across the region-helping those who need it most while reducing food waste and supporting people into work. Their vision is bold:
A Midlands where no one goes hungry when good food is being wasted, no child goes to school on an empty stomach, and everyone has access to opportunities that help them thrive.
About the Role:
As Head of Fundraising, you'll join FareShare Midlands' Senior Management Team, reporting directly to the Chief Executive. You'll lead on the design and delivery of their fundraising strategy-growing income from trusts, foundations, corporates, individuals and events, while building powerful partnerships that amplify their mission and impact.
Key Responsibilities:
- Lead the ongoing development and implementation of FareShare Midlands' fundraising strategy, ensuring long-term, sustainable income growth.
- Manage and support the Fundraising team, empowering them to reach targets across trusts, grants, corporate partnerships, individual giving, and events.
- Build and steward major donor relationships, developing opportunities for deeper engagement and long-term support.
- Represent FareShare Midlands externally building relationships with funders, partners, and supporters at all levels.
- Oversee the fundraising database and systems to support strong pipeline management and donor care.
- Work collaboratively with colleagues at FareShare UK and other network partners to align and maximise fundraising opportunities.
About You
This is an incredible opportunity for someone who's ready to lead from the front, bring fresh energy to fundraising, and be part of a movement that's creating real social change.
You will bring:
- A strong track record of leadership in fundraising or income generation, ideally in the charity sector.
- Experience managing and motivating fundraising teams, with a collaborative and empowering leadership style.
- A creative, strategic mindset with the confidence to build and develop funding pipelines.
- Excellent relationship-building and influencing skills-you're confident engaging everyone from major donors to corporate partners.
- A genuine passion for social impact and a commitment to FareShare Midlands' values: Passion, Ambition, Respect, Collaboration, Accountability.
What's on Offer
- The chance to be part of a purpose-led organisation that's making a real difference across the Midlands.
- A flexible, supportive working culture that values balance and wellbeing.
- A team that's full of heart, purpose and ambition.
- The opportunity to shape the future of fundraising at a growing, impactful charity.
How to Apply
Charity People are managing all applications for this role on behalf of FareShare Midlands.
To apply, please send your CV to Priya Vencatasawmy in the first instance:
Closing date: Friday 3rd of May
Interviews: TBC
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term Contract (21/01/2026)
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The role will be part of increasing the ability of partner agencies to recognize, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial, and emotional abuse, female genital mutilation, forced marriage and honor-based violence).
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 6 May 2025
Interview Date: 15 May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.
In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 2.5 days per week (18.75 hours, term-time only)
Closing Date: Rolling Applications
For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.