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Key responsibilities:
Income Generation
- Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
- Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
- Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.
Digital & Social Media
- Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
- Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
- Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
- Develop and execute strategies to convert social media and website visitors into long-term donors.
Support & Collaboration
- Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
- Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
- Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).
Other Duties
- To undertake other duties as required commensurate with this post.
- To travel as necessary for events and fundraising activities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.
The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.
Responsible to
Head of Community and Engagement
Direct reports
Events and Community Officer
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£40,000
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.
How to Apply
Please submit your CV and an up to two page supporting statement which evidences the specification to: [email protected] with subject header – Events and Community Fundraising Manager **Joy - vetting questions?**
Closing date for applications: 9am Monday, 28th April 2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.
Role Responsibilities
Strategy and planning
• Deliver the existing Community and Events strategy and maximise opportunities for income growth
• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities
• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting
Income growth, event and supporter management
• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer
• operational management of all income and expenditure ensuring sound ROI.
• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry
• Implement new digital and value exchange fundraising streams
• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds
• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity
• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs.
Fundraising events management
• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants
• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us
• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support
• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data
• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.
• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management
Marketing
• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks
• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories
• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts
• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts
Managing information and reporting
• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving
• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income
• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities
• Other duties as may be reasonably required by line manager role
Leadership & management
• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing
• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan
Other
• Become fully conversant with the aims and objectives of the organisation
• Keep up to date with developments in the sector and key new initiatives in our field
• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation
• Events as necessary
Person specification
Desirable skills, knowledge & experience
• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.
• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections.
• Meeting income targets of over £350,000.
• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.
• Liaising at all levels with the ability to motivate and inspire others to support financially.
• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.
• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.
• Proven experience of devising budgets and project plans and reporting against them.
• Excellent track record of personally securing community partnerships and supporter-led events
• Experience of implementing new digital and hybrid fundraising strategies.
• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.
• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.
Personal qualities
• An understanding of and commitment to the sight loss community.
• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.
• Excellent financial fluency.
• Flexibility and a practical, can-do attitude.
• Highly motivated and able to juggle a varied workload.
• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.
• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects.
• Excellent accuracy and attention to detail.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
** Joy - Should I include employee benefits here? **
Are you a highly motivated and dedicated Communications professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Communications Manager to lead its communications function and ensure effective, engaging, and mission-focused messaging across our Diocese. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
The Communications Manager is responsible for developing and implementing effective professional internal and external communications strategies for the Diocese to support the Diocesan Bishop and senior leaders as part of the Mission of the Church. You will lead and manage a small, dedicated communications team of two direct reports: Creative and Digital Communications Officer and Webmaster.
As Communications Manager you will oversee the Diocese’s media relations including proactive engagement with journalists and responding to press inquiries. Produce high-quality written and visual content, including newsletters, social media posts, and annual reports. Manage and enhance the Diocese’s digital presence, including website and intranet development. Support key diocesan campaigns and initiatives to increase engagement and giving. Represent the Diocese at events, with occasional travel across the Diocese including the Channel Islands. Some out-of-hours availability is required and a full clean driving licence and access to own transport. This role ensures consistency and professionalism in all communications, to promote the Diocesan vision of bringing people closer to Jesus Christ through his Church.
The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’
This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £45,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
1. Main Duties
Communications Strategy
- Design, develop, and implement the Diocese’s Communications Strategy which is fully aligned with the Diocese ten-year Mission plan.
- Research and identify appropriate methods and channels including secular and religious media to raise the Diocese’s profile and in turn that of the Catholic church.
- Collaborate with partners, such as the Bishops Conference of England and Wales to help shape and influence public policy aligned with Diocesan objectives.
External Communications
- Proactively identify opportunities for promoting positive news about the work of the diocese and enabling the Diocesan Bishop to contribute to thought leadership and public debate on relevant policies.
- Drafting material appropriate for publication.
- Arranging video to support key diocesan publications such as Bishops Pastoral Letters.
- Build and develop the Diocese’s links with press and media to support strategic objectives.
- Act as the point of contact for sensitive news, advising the Bishop and senior staff about media handling.
- Act as the Diocesan spokesperson when required, providing a positive and supportive representation of the Catholic Church and the Diocese.
- Develop and implement a Crisis Communications Plan, crafting media statements and briefing senior colleagues on media lines to take.
- Organise media training for senior clergy and lay leaders as required.
- Work with Bishops Office to deliver the weekly E-News, being responsible for editorial control and compliance with relevant regulations, e.g. copyright law
- Work with parishes to support our stewardship journey, including developing compelling good news stories about the work of the Catholic Church.
Internal Communications
- Work closely with HR to Oversee and improve the management of internal communications to foster transparency and engagement.
- Take overall responsibility for organising monthly team briefings for the department of Administration and for other ad hoc events involving parish employee’s clergy and volunteers.
- Manage communication channels such as the intranet, regular newsletters, and staff briefings to ensure alignment with Diocesan values and goals.
- Work with Bishops office on key publications such as the annual directory.
Website and Digital Presence
- Oversee the ongoing improvements in the functionality of the Diocesan website, ensuring it is engaging, user-friendly, up to date and supports the Bishop’s vision.
- Introduce interactive and video content to enhance user experience.
- Support parishes in developing and maintaining their local websites.
Support to Key Departments
- Collaborate with key departments to design and implement tailored communication strategies. For example, Safeguarding.
- Provide tools, templates, and guidance to ensure consistent and effective messaging across departments.
- Act as ‘brand champion’, developing, overseeing and implementing brand guidelines to professionalise and standardise all external communications output, whether it emanates from within or outside the Communications department.
- Build and maintain strong positive working relationships across the DSAS and wider Diocese to support the successful delivery of the communications strategy'
Meeting Attendance and Reporting
- Attend meetings of the Finance Audit and Risk Committee and any other meetings required, to provide briefings, regular written reports and seek approvals as needed from the Board of Trustees about Communication related matters.
- Support the work of Multidisciplinary meetings that may be called form time to time to deal with extraordinary events.
- Attend in person meetings in parishes across the Diocese where sensitive matters indicate that an in-person meeting is preferable.
- Professional approach to Online meetings.
Team Management
- Provide leadership, direction, and line management to the Communications team, ensuring objectives are met.
- Conduct regular one-to-one meetings and annual performance appraisals.
- Promote collaborative working within the team and across the Diocese.
- Monitor and evaluate team performance against individual and collective objectives.
Ad Hoc Duties
- Carry out additional duties as requested by the Bishop, senior clergy, or the Chief Operating Officer.
2. Values
- Maintain the ethos and values of the Catholic Church, positively promoting its teachings and activities.
- Role model the Diocese’s core values of integrity, dignity, excellence, accountability, and stewardship.
Communications Manager - Person Specification
Competence, Expertise and Knowledge:
Essential
- Bachelor’s degree in journalism, strategic communications, or equivalent.
- Minimum 5 years’ experience in communications at a senior level, ideally in a mission-focused, charity or public sector organisation.
- Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
- Capable of Analysing complex situations and provide advice to senior managers.
- Contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
- Demonstrable experience developing, managing and motivating teams/individuals to ensure success
- Proven experience in developing and implementing communication strategies.
- Comprehensive understanding of the modern media landscape.
- Experience in crisis communication planning and response.
- Advanced proficiency in Microsoft Office and CRM platforms.
- Numerate and Excellent writing and presentation skills.
- Understanding of relevant legislation including data protection and copyright.
- Knowledge of and commitment to the teachings of the Catholic Church, and a positive approach to work.
- Experience in budget management.
- Some out-of-office hours may be required on an ad hoc basis.
- Must be able to travel across the Diocese, including the Channel Islands.
- Full Clean Driving Licence and own transport.
Desirable
- Membership of relevant professional bodies such as Chartered Institute of Public Relations, Chartered Institute of Journalists.
- Experience in working with and managing volunteers.
- Experience in Charity sector communications.
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
Closing date is Saturday 3rd May 2025, at 6.00 pm.
Interview Details
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
This position is subject to the completion of an initial probationary period of six months.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy.
As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.
The postholder will be responsible for the operational management, development and delivery of marketing and communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.
The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity.
KEY RESPONSIBILITIES
Marketing and communications planning, delivery and performance management
- Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
- Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
- Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
- Ensure compliance to industry standards and best practice at all times.
- Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
- Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
- Ensure sufficient opportunities for collection of service user data to share news and promote activities.
- Proactively develop and streamline the long-term internal and external communications schedules across the charity.
- Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.
Operational delivery
- Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
- Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
- Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
- Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
- Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials.
- Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
- Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
- Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
- Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
- Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.
Leadership and people management
- Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
- As a member of the management team, represent the culture and values of the hospice and charity sector.
- Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
- Attend regular management meetings, contributing to team strategy and overall management/team needs.
- Act as a positive role model to the charity team and wider stakeholders.
- Actively manage the workload of our designer.
- Where necessary, manage poor performance as it happens and support staff to fulfil their role.
- Network and foster good relationships both internally and externally to the charity.
VISION, MISSION AND VALUES
Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss.
Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect.
Inclusivity - we are committed to our whole community, regardless of background or circumstance.
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community.
To ensure that we maximise support for quality, holistic services that meet the complex needs of our community around death, dying and loss.





The client requests no contact from agencies or media sales.
The National Youth Agency is looking for an experienced Communications Officer
Are you a confident communicator who loves storytelling, content creation and connecting with audiences online?
Do you believe in the power of youth voice and want to help amplify it on a national stage?
Contract: 1-Year Fixed term contract (with potential to extend)
Hours: Full-time 37 hours per week – flexible working.
Salary: £29,000 to £34,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.
What we do
Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.
As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role
This is more than just a comms job.
This is a chance to work directly with young people and help them share their stories, reach wider audiences, and influence national conversations. You’ll be joining a friendly, fully remote team with a shared mission to put youth voice at the heart of everything we do.
The Communications Officer (Programmes) will focus on our flagship youth voice initiatives – including the UK Youth Parliament, Youth Select Committee and National Youth Council for England – developing content and campaigns that shine a spotlight on young people’s impact.
You’ll create high-quality content across blogs, newsletters, toolkits, reports, and social media. You’ll also support press engagement, storytelling and digital campaigns, helping to shape public perception and engagement with youth-led change.
Key Responsibilities
- Use real stories, testimonials, and data to showcase the impact of youth programmes
- Write, proofread and edit engaging content for web, social media and publications
- Support the delivery of comms and media around national events and campaigns
- Manage platforms including X (Twitter), YouTube, and TikTok
- Design and write email marketing campaigns
- Collaborate with internal teams and key partners such as DCMS, Parliament and youth organisations
- Help prepare young people for press interviews, and coordinate their contributions
- Attend key events and support the visibility and profile of youth voice nationally
Please download a copy of our Candidate Pack to see full information about the role and requirements.
Why work for us?
Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.
What our team say about working at NYA*:
‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’
*Source: NYA staff survey October 2023
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
To apply now:
Please download our Candidate Pack to find out more about the role and requirements
Please submit the following via our online application portal by 23rd April 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
- Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.
Interviews to be scheduled: 6th & 7th May 2025 (subject to change)
Discover more about the National Youth Agency and our work on our website.
At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.
We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.
We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.
If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.
REF-220 740
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Grant Programme Manager, you will be responsible for managing the delivery of our grant-funded capacity-building programmes and organising and collating the monitoring, learning and evaluation required for our reporting and programme development. You will also work closely with the Head of Programmes to support the writing of new grant applications to Trusts and Foundations.
Creative and organised, you will have the ability to bring agreed project outcomes to life and enthuse activists from a range of backgrounds. You will be able to build strong partnerships with funders and create buy-in for our organisation’s strategic ambitions. You will be intellectually curious, responsive to feedback and follow campaign trends supporting campaigners to thrive and get results.
You will have a strong track record of collaborative working and will thrive in a small and ambitious team, having the flexibility to handle a broad and changeable workload. We have some excellent benefits including 25 days annual leave and Christmas closure as part of our commitment to work/ life balance.
The successful candidate will be based in Manchester and you must be genuinely interested and committed to working across the City /Region. The role will support the delivery of communications across the organisation, as well as on flagship projects. They should have a passion for comms, and with support from the current comms team they will learn to lead on organisational comms across Innovation Unit. While primary focus of this role is Comms, the successful candidate will also support a range of client facing innovation projects as well as internal projects such as team learning events and business development, playing a role of project coordination.
The successful candidate will be offered a range of development opportunities including attendance at the Innovation Unit Academy, mentorship, one-to-one coaching and chances to learn from colleagues across the organisation and a range of different sectors.
You will be working on a range of different projects. Tasks may include but are not limited to:
Communications Coordination
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Planning, coordinating and delivering an organisation-wide Communications Strategy.
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Maintaining and growing our website using our Content Management System, with support and training as needed.
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Draft, proofread and share social media and newsletter copy promoting work across Innovation Unit’s portfolio - with support and training as needed.
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Working with the Innovation Unit Team, to support and empower others to engage in communications.
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Spot and develop communications opportunities, regularly meeting with project teams.
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Support the tracking of Key Performance Indicators (through analytics) and reporting of insights.
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Support senior colleagues through event planning and coordinating external event attendance.
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Develop ideas for boosting Innovation Unit’s public profile based on live projects and priorities.
Project Coordination and Delivery
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Support Project Leads to plan and coordinate projects including tasks such as: drafting delivery updates for clients; recording minutes; scheduling meetings; and understanding/raising any risks.
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Support the delivery of client-facing projects through tasks such as: leading on event logistics (online and in person) and at times co-designing and co-facilitating workshops; analysing complex information; drafting and designing event documents; and, developing communication materials such as slides and web content.
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Collaborate with your project team to share learning with the wider organisation.
Business Development
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Support staff across the IU team to pursue business development opportunities and develop proposals.
At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.
Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.
You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.
From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.
If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.
The following qualities/experience are essential:
· Advanced in-depth Windows 11 & Office 365 knowledge
· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.
· Demonstrable face to face and remote customer relationship skills and experience.
· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.
· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.
· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.
· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.
· Full, valid UK Driving Licence
To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced storyteller practiced at producing the highest-quality content.
Day to day, you will work alongside the Head of Comms, Marketing & Brand as well as the Digital & Brand Lead within your immediate team. You will also engage with the Leadership Team and the Product, Policy & Partnerships teams, as well as the Communications Leads at our partners. This is an opportunity to work with some of the leading brands in and around travel to have a real impact.
This fully-remote EU-time zone role would be ideally suited to someone from a B2B marketing communications background; at the intersection of travel, sustainability and tech, Travalyst has a strong focus on the industry audience. We are a small but mighty team and this role requires somebody who is equally comfortable managing and creating content for our owned channels as well as preparing our executive leaders for speaking opportunities and events.
The main focus of the Marketing & Communications Lead will be to proactively support the development and implementation of marketing communication strategies that build awareness, trust and credibility for the Travalyst brand.
Here are more specific examples of what the role entails:
Project management
- Work with Head of Department to plan and execute the marcomms for tentpole moments e.g. product launches, impact reports, our annual convening, international events such as COP etc.
Content
- Manage the rollout of our content strategy which will be focused on reach, engagement, SEO and brand trust. The content you’ll get to work on will be broad, examples include: thought leadership, trends, interviews, product insights and updates, infographics, webinars, policy papers etc.
- Proactively generate storytelling ideas and create content in-house whilst also outsourcing to (and managing) copywriters, designers, photographers and videographers.
Owned platforms
- Lead our LinkedIn strategy and manage our platform presence by ensuring a steady drumbeat of content. Optimise for KPIs including; reach, engagement, followers, web traffic.
- Manage our blog, researching and creating engaging content in our brand voice whilst optimising articles for SEO.
- Collaborate closely with the Brand and Digital Lead to maximise cross pollination opportunities across website, newsletter, blog, social media.
PR
- Lead the creation of comms assets (press releases, Q&As, media interview briefs, toolkits etc.)
- Develop strong relationships with key media to secure high quality coverage, own the media list, manage press office, monitor media activity / coverage.
Other
- Manage the marketing and editorial calendar
- Awards - entries and usage
- Events - presentation materials, support stand management
- Oversee budget for content creation and promotion
- Analytics - use analytics tools to track and improve performance, prepare quarterly activity reports
What skills we're looking for
- Excellent writing skills with strong attention to detail.
- Ability to distill complex information and communicate it in an accessible way.
- Strong project management skills with the ability to juggle tasks and meet deadlines.
- Bachelor’s degree in marketing, communications, journalism, public relations, sustainability or relevant field.
- At least seven years’ experience in a similar role.
- Strong content marketing and media relations expertise.
- Tools: Strong understanding of LinkedIn Analytics. Working knowledge of CMS, Email Marketing and Media Monitoring platforms (we use Wordpress, MailChimp and SignalAI). We use GSuite so knowledge of this would be helpful too.
- Bonus skills: Using video editing and visual design software to create rich content.
- Sustainability knowledge would be a distinct advantage.
- Adaptability
- The ideal candidate will be able to operate comfortably at different levels, from briefing senior leaders on media interviews to managing our blog.
- Travalyst is in scale-up mode so it’s important to stay nimble and pivot on our journey as we scale. - Must be able to multitask and work well under pressure, with a high attention to detail and a desire to work in a fast-paced, results-driven environment.
- Comfortable working in a virtual-office environment. Highly motivated and productive in that sort of remote environment.
An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Clinical Services Administrator to join our small friendly team
Would you like to join our award-winning organisation?
About the role
You will provide administrative support to the Scotland Clinical Service based within our Glasgow centre, which provides assessment and treatment to individuals, who have survived torture.
You will play a key role in processing and responding to referrals, communicating with survivors and other agencies, as well as proving administrative support to the clinical team. You will book appointments and liaise with interpreters as well as dealing with general queries and updating records.
About you
You will have in depth knowledge of administration systems and Microsoft packages, together with experience or working within a mental health or a clinical setting. You will have excellent communication and organisation skills and work well under pressure.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard PVG disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.
THE ROLE
The Girls’ Network aspires to reach more girls and increase the impact we have, so the importance of a strategic, effective and evidence-based monitoring and evaluation system is paramount. The Monitoring, Evaluation, Research & Learning (MERL) Manager will ensure thoughtful, intelligent and consistent collection, collation and analysis of data which has the potential to publicly represent our girls’ needs and their aspirations.
Key roles and responsibilities
Monitoring and Evaluation (M&E)
- Develop and employ monitoring systems to support high-quality programme implementation.
- Maintain and employ existing data-collection and evaluation systems to evaluate past and ongoing programmes.
- Calculate impact indicators and support data-driven organisational decision- making.
- Management of our CRM systems to support the Fundraising Team with monitoring of their application pipelines.
- Further the organisation’s current potential to meaningfully contribute to public discourse on the experience of teenage girls in the UK, on social mobility, and on the future of women’s leadership using available and newly created resources, data and insights.
- Develop the above evaluation and research into recommendations; working with the team and independently to inform and plan the creation and implementation of a monitoring system for our impact process, based on evaluation findings, industry research, and overall strategy and objectives.
- Work with the Communications Manager to develop / create the visual design and communication strategy for M&E systems so as to engage stakeholders and to empower our team and our girls.
- Internally and externally champion the use of our impact data to influence broader discourse and policy on the experience of teenage girls in the UK, social mobility, and the future of women’s leadership.
- Identify and understand different stakeholders' needs for monitoring and impact data.
- Manage external consultants and other stakeholders to support evaluations of particular projects as required.
- Understand M&E technology solutions, with a specific focus on gender equity and gender justice.
Learning and Research
- Working with Fundraising colleagues, regularly update the charity's Case for Support, reviewing the latest evidence and data on social mobility, the experience of teenage girls in the UK, and the future of women’s leadership, among wider gender issues.
- Design and deliver engaging whole-team training to enable new monitoring and impact collection processes to be carried out effectively at all levels.
- Working with the People and Culture Manager, promote and model a culture of learning and continuous development within the organisation, by employing and complementing existing systems.
Reporting
- Prepare and present status reports for grant-giving bodies (such as The Millby Foundation) according to the requirements of the grant.
- Prepare and present regular status reports for the CEO, and the board of trustees, as required.
- Contribute up-to-date data and insights to the annual report as well as to other grant and donor reporting.
- Work collaboratively with the Fundraising Team to identify upcoming reporting deadlines to funders.
- Creating clear overviews of the impact data collected in evaluation surveys, for the Fundraising and Programme teams to disseminate to funders and partner schools.
- Support the senior leadership, finance, and fundraising team, by calculating and reporting on social return on investment.
Database/CRM (Salesforce) management
- Manage user access and permissions in order to maintain data security and safeguard sensitive information.
- Create and maintain documentation to support both technical and non- technical data processes.
- Regularly evaluate and update Salesforce objects, automations, and other features as needed in response to business need, staying up-to-date on Salesforce functionality and recommending improvements to SLT.
- Staff support via developing and reviewing Salesforce training, establishing relationships, and managing Salesforce queries ad-hoc and in regular clinics.
- Maintain and develop Salesforce reports and dashboards to monitor data quality.
Other duties
As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.
Essential skills, knowledge and attributes
- Strong analytical and research skills, with the ability to effectively employ, interpret and summarise qualitative and quantitative data from multiple sources.
- Highly organised with excellent database management skills.
- Proficiency in MS Word, MS Excel, Powerpoint and Gsuite docs.
- Adaptable and flexible working style as well as experience of developing work plans that help you manage multiple and changing priorities, on time and within budget.
- Proactive in identifying and solving problems, curious and with great attention to detail.
- Excellent communication skills (verbal and written).
- Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality.
- Experience managing and using Salesforce or similar CRMs.
Desirable skills, knowledge and attributes
- Knowledge of data visualization software.
- Salesforce administrator certification or other relevant qualifications.
- Knowledge of Zapier or similar web-based automation tools.
- An understanding of Monitoring and Evaluation technology solutions.
- An interest in social equity and justice.
- Understanding of or experience of working from home.
- Experience of working in a small charity.
For more information, please download the candidate pack and apply via our website.
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.
Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. For more information, please see our Equality, Diversity and Inclusion Statement. You can also read more about our recruitment process.
About the Role
The Head of Public Affairs and Policy is responsible for overseeing Reprieve’s political engagement and policy work; managing public affairs and policy focused staff; and steering forward advocacy and policy that advances Reprieve’s strategic objectives on behalf of our clients in all the jurisdictions where we operate.
Reprieve’s current policy goals in the UK include prohibiting intelligence sharing where there is a risk of torture or the death penalty, ensuring UK security assistance doesn’t contribute to human rights violations, and ending the practice of citizenship stripping. The role involves close collaboration with Reprieve’s regional and thematic casework teams to encourage states to restrict or end the use of the death penalty or involvement in other human rights abuses such as torture and arbitrary detention.
Reprieve’s work encompasses a number of regions across the world, including the Middle East and North Africa, Sub-Saharan Africa, South Asia, South East Asia, and the United States. The policy team provides cross-cutting support to those teams and local experts to advocate for our clients, secure political representation for them, and advance strategic goals.
You will share our commitment to fighting against racism and advancing
racial justice, and understand our responsibility to do our work in a way that does not compound racist structures.
Location, contract and salary
This is a full-time role, on a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £61,003 per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Full details and how to apply
Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role.
The deadline for applications is 23:58 BST on 27 April 2025. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.
We are searching for a Communications and Project Assistant to join our team. You will be working with our Brand and Communications Team to craft on-brand communications across our social media platforms and website. In this role, you will support the implementation of our communications strategy and develop content on our website, all whilst following our visual identity and tone-of-voice guidelines. You will also be working with the wider NDC team to support the delivery of our online training and workshops.
Role Description
Communications
- Support implementation of social media strategy
- Schedule and post content on social media platforms (LinkedIn, Instagram, BlueSky, YouTube, X)
- Update website copy and other content (using SquareSpace)
- Support creation of visual assets for social media and website using Adobe Express (or other Adobe Creative Suite software if you have experience)
- Format documents in line with our brand guidelines
- Research trends and opportunities across social media platforms (content, sounds, filters, keywords)
- Support team members to produce reports and presentations
Project
- Monitor training and course bookings (using Acuity Scheduling)
- Support training and workshop administration
- Support online events (we host on Zoom and Microsoft Teams)
- Transcribe/edit auto-transcribed captions for video content
General
- Be a point of contact and support team members
- Support with other general administrative tasks to support Neurodiverse Connection to run efficiently in line with our organisational strategy and values
Recruitment Details
How to apply
The application process is in two stages:
Stage 1:
- Download and complete the application form.
- You will be asked to enter some of your contact details and details of previous work.
- You will then be asked to answer 3 questions.
- You will also be asked to complete an optional equality and diversity form.
Stage 2
- If you are shortlisted you will be invited to attend an online interview and complete an online task.
- You will be sent the interview questions 5 days ahead of the interview date.
- As part of the interview, you will be asked to complete two tasks that is relevant to the role on the day of your interview.
Application Time Line
- Deadline for applications : Tuesday 15th April, 9am
- Applicants notified if shortlisted : Tuesday 22nd April, no later than 5pm
- Dates of online interview : Monday 28th and Tuesday 29th April
- Interviewees notified if they have been appointed : Tuesday 6th May, no later than 5pm
About Neurodiverse Connection
Neurodiverse Connection is a Neurodivergent led Community Interest Company.
Our mission is to:
- Listen to and amplify neurodivergent views and voices.
- Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
- Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
- Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
- Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
- Promote an improved understanding of neurodivergent culture and communication
- Support neurodivergent people to have equal opportunities in life
- Support neurodivergent people to have equal opportunities and outcomes in health
- Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community
Our commitment to you
It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.
We aim to:
- Offer flexibility in delivery hours, within agreed parameters
- Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support
- Involve you in shaping and directing the organisation
- Listen when we don’t get it right, and welcome constructive feedback
- Involve team members in development opportunities and spending the social value we’ve accumulated together
- Seek ways for team members to develop in their role
We offer:
- 35-hour full time working week
- 4% work place pension contribution
- 26 days annual leave plus bank holidays pro rata
- Access to a wellbeing fund
Further Information
Before completing the application formplease carefully read the full role description and personal specification found in the application pack. If you need support or have any questions please:
- Review the application pack and see if your question has been answered.
- Review the FAQ on the recruitment webpage
- Attend a Q&A session and learn more about the role on Tuesday 1st April at 5-6pm on Microsoft Teams (booking on the website). A recording will be available after the session.
We are a neurodivergent-led Community Interest Company (CIC) created to improve support and outcomes for neurodivergent people.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About the Role
As HR Operations Manager, you will be a key player in the Operations team to support Reprieve and its employees with all HR related matters. Your role will be responsible for overseeing the day-to-day delivery of HR. You will be the first point of contact for all staff relating to HR queries, policies, processes, pension, probation and development.
You will lead the recruitment process, providing a positive experience to all candidates. You will update recruitment processes as and when required, ensuring good practice is being followed.
Location, contract and salary
This role is available on a full or part-time (four days per week) basis. It is a one-year fixed term contract, with the possibility to extend, subject to funding. The annual salary is £52,088 FTE (pro-rated to £41,670.40 for a four-day week) per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Full details and how to apply
Please review the job description and person specification for full details.To apply, please submit the application form at the web address provided. Please note that CVs and cover letters cannot be accepted for this role.
The deadline for applications is 23:58 BST on 06 April 2025. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.
£27,500 per annum (pro rata)
Fixed term – 6 months
20 hours per week
Part home/part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated, and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Assistant. You will be joining a dedicated team of 11 who provide the highest level of customer service and directly engage with members of the public by responding to enquiries and engaging in conversations.
As the first point of call for both our supporters and members of the public, you will be handling telephone calls, emails, live chat, text, social and even the odd letter.
This role requires you to ‘think with your head’ and ‘act with your heart’ to ensure that the very best experiences are had by those that contact and engage with us. At times these can be difficult conversations with distressing content relating to children, but you will have access to comprehensive support and experienced colleagues.
You will have an aptitude and experience of using a variety of communication methods, and knowledge of databases. You will work collaboratively as part of a team; you’ll be a proactive problem solver with the ability see cases through to a successful resolution.
Our Supporter Care service is available from 9am to 5pm, Monday to Friday.
If you have any questions about this role, please contact Vicky Johnson, our Head of Supporter Care.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 14 April 2025.
Interview date: Week commencing 28 April 2025 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.


