Volunteering jobs
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
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Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
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Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
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Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
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Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
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Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
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Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
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Implementing MWNUK Children and Adult Safeguarding policies and procedures.
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Responding to safeguarding concerns in a timely manner and promoting good practice.
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Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
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Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
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Having regular case reviews and making evidence-based decision-making.
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Monitoring and evaluating safeguarding practices.
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Liaising with external agencies as and when required.
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Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
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Triaging, managing, prioritizing and allocating helpline cases.
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Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
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Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
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Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
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Ensuring policies and procedures are followed.
Other duties
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When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
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Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
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Promoting the helpline’s services to a range of stakeholders.
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The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
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Carrying out duties to support the Operational Director and CEO.
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Attending training for professional development, as required.
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Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
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Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
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Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
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At least one year's experience in handling children and adult safeguarding.
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Willingness to participate in further training and development opportunities.
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Working in a trauma informed way by recognizing impact of trauma on women.
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Experience of managing, supporting and supervising a small team.
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Second language such as Arabic, Bangla, Punjabi or Urdu.
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Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
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Desirable line management experience.
Abilities and Skills
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Significant organisational and administrative skills, supported by a proficiency with ICT.
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Able to build relationships with whilst maintaining professional boundaries.
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Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
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High level of professionalism when dealing with internal and external stakeholders.
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Strong organisational and interpersonal skills with solid communication skills – written and verbal.
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Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
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Ability to work independently without supervision and being able to use initiative.
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Communicating information from management to staff in an accessible way.
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To be able to work under pressure, whilst keeping calm and levelheaded.
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The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
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Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
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Understanding and knowledge of the voluntary / non-profit women’s rights sector.
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Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
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Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
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Adaptability to changing circumstances and new ideas.
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Resilient and determined to achieve goals.
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Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
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An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
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A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
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Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
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Why does this role appeal to you, and what experiences make you an ideal candidate?
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Why do you want to work in the women’s sector, and how do you believe you can make a difference?
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Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
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We will only process completed applications and will not chase up missing CVs or cover letters.
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Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
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Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
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Basic DBS clearance is required.
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Evidence of your right to work in the UK is required.
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If successful, references will be requested. To help speed up the process please include references in your CV.
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Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team.
Our Fundraising Support Assistant will play a vital part of our Fundraising team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region.
If you are interested in progressing your fundraising career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
Main purpose of post
• ‘First’ point of contact for general fundraising enquiries (face to face, telephone, via post, email, & website) providing excellent supporter and customer care
• Donor communications & stewardship- delivering high quality donor care for our fundraisers
• Provide support for fundraising initiatives, campaigns & events during the year (with a requirement to work occasional evenings and weekends to fulfil this function)
• Fundraising Materials preparation and distribution
• Responsible for the stock control for all our materials including trading, events and supporter’s items
• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date
• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team
• Drive the charity car when required for charity business (driving licence essential).
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced fundraising team
· You will have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis
· Able to manage your own workload and priorities to agreed deadlines
PLEASE READ THE ATTACHED JOB SPEC AND ENSURE YOU MEET THE ESSENTIAL PERSON SPEC CRITERIA BEFORE APPLYING.
The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to care leavers aged 16-18 in supported accommodation.
Position: Young People Support Worker
Location: Chester and Winsford
Contract: Full time, permanent
Hours: 37.5 hours a week
Salary: £24,136 pa + pension and other benefits
Closing Date: 27th April 2025
About the Role
As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. You will participate in our programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement.
In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.
You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.
Key responsibilities include:
• Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.
• Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.
• Foster partnerships with local agencies to support clients while following data protection protocols.
• Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.
• Support clients in accessing education, training, employment, and volunteering opportunities.
• Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.
• Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.
About You
You will need to have the following skills and experience:
• Experience working with young people or those affected by homelessness.
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Age UK Westminster is delighted to offer a new role within our successful Information and Advice Team, with a focus on supporting Westminster residents from Global Majorities, gaining skills and knowledge to develop your career in I&A.
The successful applicant will benefit from working within an experienced and friendly team. Full training, including completion of Level 3 Information and Advice certification, will be provided. If you are fluent in one of the following languages, Arabic, Somali or Bengali, and would like to work with us to enable our team to better support non-English speaking Westminster older residents to access our Information and advice service, this could be the role for you.
This is a real opportunity to build a career in Information and Advice. Join us to make a real difference to the older residents of Westminster.
Closing Date: 30th April
Please specify which language you can speak in addition to English (Arabic, Somali or Bengali).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Direct Marketing Manager-Acquisition at the Disasters Emergency Committee delivers key direct marketing activities during appeals for major disasters. You will work with the Direct Marketing Manager-Retention to deliver a programme of supporter communications to feedback to donors on the impact of their donations and to retain their future support.
The purpose of the role is to:
- Contribute to and develop DEC direct marketing strategies,
- Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus,
- Manage the capturing and analysis of results to ensure channel optimisation between appeals,
- Lead the benchmarking process of DEC Member Agency fundraising performance.
The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships.
You must have strong direct marketing experience with a focus on high volume donor acquisition. Demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone. A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.
Ideally you will have experience of working in the international humanitarian aid sector, have used Salesforce and Salesforce Marketing Cloud and Google analytics.
You must have excellent communication skills both written and spoken, with the ability to write compelling and emotive fundraising copy. Significant technical marketing expertise across a range of direct marketing channels. Excellent numeracy, budget development, planning and project management skills.
An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.
You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters and keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.
Please download the job description for full details of the responsibilities and expectations of the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Symphony Collective
Symphony Collective, a proud member of the Oasis Trust family, is dedicated to using the Arts, Academics, and Advocacy as tools to help people find and thrive in their purpose. We strive to uplift marginalized voices, particularly those from Black and Brown communities—who often find themselves underrepresented.
At the heart of our operations is Symphony Studios, the UK headquarters of Symphony Collective, envisioned as an “airport for dreams.” Launching in October 2025, Symphony Studios will offer a vibrant environment through:
• Academics: Providing free music and core subject GCSE , mentoring, and a comprehensive study library to level the educational playing field and empower learners to achieve their academic goals.
• Arts: Featuring state-of-the-art music production studios, rehearsal spaces, and media creation facilities, we nurture creativity and cultural expression, enabling artists to develop and showcase their talents.
• Advocacy: Hosting impactful events such as our flagship Festival of Hope and leading campaigns focused on faith, justice, gender, mental health, and inclusion, we champion important social causes and foster meaningful change.
In all, we build platforms and create spaces that help you, you and I, you and us—to become.
> Role Overview
The Festivals & Events Producer curates and executes a range of Symphony experiences—from intimate worship nights to large-scale gatherings like “Tribe: Festival of Hope.” You’ll balance creative vision with logistical precision to produce memorable events that highlight the talents of Black, Brown, and LGBTQ+ communities.
> Key Responsibilities
• Event Curation & Production
• Develop concepts, run-of-show, and themes for festivals, conferences, and special events.
• Manage vendor relationships, scheduling, budgeting, and on-site logistics.
• Creative Collaboration
• Work closely with Symphony Arts, Academy, and Campaign teams to align programming with our mission.
• Ensure each event fosters joyful, inclusive spaces for participants of all abilities.
• Budget & Resource Management
• Monitor production budgets, negotiate contracts, and streamline cost-effectiveness.
• Coordinate staff, volunteers, and freelance crews on event days.
• Stakeholder Engagement
• Collaborate with artists, speakers, and community partners, maintaining continuous feedback loops.
• Conduct post-event analyses to refine future planning.
Qualifications & Experience
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Demonstrated track record in event production, ideally within a performing arts or social-impact setting.
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Strong project management skills, comfortable with 3 days/week schedule.
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Ability to create inclusive, accessible experiences for diverse audiences.
Head of Impact, Policy and Business Development
We are seeking an experienced and strategic leader to drive impact, policy, and business development, shaping growth and influence across the UK.
Position: Head of Impact, Policy & Business Development
Salary: £37,000 - £40,000 FTE Pro rata
Location: Homebased
Hours: Part time, 0.5 FTE
Contract: Permanent
Closing Date: 22nd April 2025
Interviews: 29th & 30th April
About the Role
As Head of Impact, Policy and Business Development, you will lead the organisation’s impact strategy, ensuring their work delivers measurable outcomes that align with policy priorities and drive new business opportunities. Key responsibilities include:
- Developing and implementing an organisational impact strategy.
- Managing external evaluation partners and overseeing data collection to showcase impact.
- Leading business development efforts to secure new partnerships, funding, and contracts.
- Creating compelling proposals and engaging with stakeholders to expand reach.
- Overseeing digital strategy development and securing funding for digital growth.
- Ensuring the charity’s impact is effectively communicated through policy alignment and marketing.
About You
We’re looking for a proactive leader with:
- Experience in impact evaluation, policy development, or business development.
- A strong ability to analyse and communicate data-driven insights.
- A proven track record in securing partnerships, funding, or contracts.
- Excellent strategic planning and stakeholder engagement skills.
- Knowledge of community, public, and voluntary sectors.
- Experience in team leadership and collaboration across multiple teams.
About the organisation
A leading UK-based community development organisation, creating connected, fair, and healthier societies. Empowering communities by recognising and valuing volunteering through an innovative Time Credits model. With a network of over 1,500 charities, 15,000+ active volunteers, and 750+ business partners, they are committed to driving social impact and policy change.
Other roles you may have experience in could include: Impact Manager, Business Development Lead, Policy and Partnerships Manager, Head of Strategy, Head of Research and Evaluation, Community Development Manager, Funding and Partnerships Lead.
Apply now to help shape the future of community engagement and impact!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
You will be experienced, self-motivated and exceptionally well organised, as well as having the ability to utililise both management and leadership skills in providing great services to the staff, residents, volunteers, participants and business users who are part of YMCA Doncaster.
This role deals with both the big picture and the tiniest details, and needs someone who is great at balancing both planned and unexpected work.
We are looking for someone who will work with the Chief Executive and Deputy Chief Executive to form the senior leadership team, bringing facilities and buildings expertise to the delivery of our strategic plan.
If you’re ready to put your skills and experiences to good use in delivering great facilities for Doncaster’s children and young people, we would love to hear from you.
Job Purpose
To lead the management and continuous improvement of facilities, safety, maintenance and the provision of accommodation, prioritising contractual and statutory obligations alongside quality management reporting.
Main Responsibilities
- To ensure that relevant staff and volunteers are managed and supported sufficiently to fulfil their role and to operate in accordance with the requirements of legislation, funding arrangements and YMCA Doncaster’s policies, procedures and KPIs.
- To maintain accreditation and compliance records, oversee submissions for quality management and inspections and act as the responsible / senior person as required.
- To operate a Health and Safety management system, including risk assessments, in keeping with legal obligations and the requirements set out in the Health and Safety Policy.
- To ensure that new staff, volunteers, resident clients, external users and others as appropriate receive a clear Health and Safety induction and that individual issues are addressed promptly.
- To manage property condition, cleaning, planned maintenance and responsive repairs.
- To ensure that appropriate property records and asset registers are maintained.
- To create efficient arrangements for scoping work, gathering quotations and making recommendations for approval of large or exceptional items of expenditure.
- To oversee the KPIs for accommodation management including minimising voids and maximising rent / service charge collection.
- To manage reception and ensure that services provided contribute to positive customer experience.
- To oversee IT issues, including the provision of equipment and resolution of problems, and to liase with the external IT services provider.
- To provide expert facilities / operational input and knowledge to those engaged in planning and launching new work.
- To take responsibility for drafting recommended policy / procedure updates.
- To attend meetings of the Board or relevant sub groups as required in order to report and give advice.
- To manage specified areas of budgeted income and expenditure.
- To ensure that the YMCA’s insurance arrangements are appropriate and are compliant with any binding requirements from funders or other stakeholders, and to oversee processes for renewals and claims.
- To ensure that the YMCA’s utilities supply arrangements are appropriate and cost-effective.
- To approach the role with professionalism, and to maintain appropriate boundaries with staff, clients and others as relevant to a senior post.
- Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
Person Specification
- Experience of managing buildings and safety, including delivering to a range of KPIs.
- Experience of effective management and leadership of people at a range of levels, including staff and external contractors.
- Experience of budget management.
- Experience or understanding of working with boards or similar at governance / NED level.
- Understanding of key facilities / premises management issues, with particular reference to multi-use community premises and accommodation provision.
- Sufficient understanding of Health and Safety to take responsibility from day to day oversight to legal compliance, ideally with a relevant qualification.
- Experience of leading on delivery and quality monitoring of regulated services and / or statutory compliance.
- Able to demonstrate organisational skill and a commitment to efficient working practices.
- Able to take full responsibility for designated areas of work.
- Experience of leading with confidence in challenging times and in difficult situations.
- Able to represent YMCA Doncaster’s services and values positively, professionally and with credibility.
- Willingness to work occasional unsociable hours.
- Reliability, resilience, integrity and tenacity where the role requires.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.
You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.
You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.
We are looking for someone who has:
- Proven experience of planning and implementing successful major donor fundraising programmes
- Proven experience of securing high-value major gifts
- An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
- Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Salford CVS is seeking to appoint to the position of Director of Operations.
The Director of Operations will have wide-ranging responsibilities for the development, implementation and performance of all operational delivery projects and programmes of work. This is a senior role within our well-established charity, and we will expect you to play a proactive and productive role as a member of the organisation’s small Senior Management Team.
You will lead, direct and manage all operational delivery projects and programmes across the organisation. Responsible for all aspects of operational management, you will ensure the high-quality delivery of programmes in line with contract and funder requirements. You will personally line manage all operational Programme Managers, ensuring that service/programme operational plans (including KPIs) and individual staff work plans are in place and being adhered to and delivered against.
We’re looking for someone who is a team player and can take direction from their CEO; someone who is solutions-focused and able to effectively manage a range of people and services. You will be a person who has a keen eye for detail and can see the bigger picture, who works hard but likes a laugh, and who believes in our values and purpose.
Benefits
- 28 days’ holiday rising to 30 days (after five years) plus eight Bank Holidays
- Paid sick leave - subject to terms and conditions of service
- A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
- A contributory pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle-to-work scheme – for those staff members who want help to purchase a bike
- Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
- RHS Garden family membership (optional and non-contractual)
- Development opportunities – we support and encourage our staff to progress their careers (including formal training)
- A supportive working culture – we respect and support one another to do the best we can
Salford CVS is an accredited Living Wage Employer (and Funder), ensuring not just that our staff are paid the ’real’ Living Wage but also that any projects we fund can do the same.
For further information and to apply, please visit our website and complete an application form. Please note, we do not accept CVs – application forms only.
Closing date: 10am on 29th April 2025
Interview dates: 6th and 8th May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is excited to be partnering exclusively with CISV International as they seek a passionate and proactive Programme and Operations Administrator to join their team. This is a fantastic, full-time, fully remote opportunity. You can be based anywhere in the UK or within four hours of the GMT time zone.
CISV International believes in the power of young people to shape a better future. For over 70 years, their network of more than 60 National Associations and 200 local Chapters has been delivering innovative, experiential programmes that foster lifelong friendships and global citizenship.
As Programme and Operations Administrator, you will be at the heart of CISV International’s day-to-day operations, helping ensure the smooth running of programmes and administrative systems. You will manage and maintain databases with accuracy and care, respond to a wide range of enquiries, and provide essential support to international staff and volunteers. From allocating programme invitations and collecting reports to updating directories and mailing lists, your role will be key in keeping everything connected and on track. You will also help coordinate programme logistics in line with the global calendar, maintain and update online resources, support website functionality, and provide basic technical assistance across systems including Microsoft Office, SharePoint, and Excel.
We are looking for a proactive, tech-savvy, and process-driven administrator. The ideal candidate will be a confident Excel user and familiar with databases and SharePoint. To thrive in this role, you will be emotionally resilient, able to build relationships across cultures and time zones, navigate different systems with ease, and stay calm when the inbox is buzzing. You will also bring excellent communication and customer service skills, alongside strong teamwork and coordination abilities.
Most importantly, you will be someone who believes in what CISV International stands for. You’ll embody their values of friendship, inclusiveness, enthusiasm, engagement, and cooperation — and take pride in supporting an organisation that is shaping a more peaceful world, one young person at a time.
To apply, please submit your CV and a cover letter detailing your experience and motivation.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an empathetic, organised and proactive Services Manager to join our team. This role will oversee the day-to-day delivery of Sebby’s Corner’s core support services, including Essentials Support Collections, our New Parent Baby Essentials Experience, and seasonal programmes like School Uniform Support and Christmas Support.
You will work closely with referral partners, families and our internal team to ensure that every interaction is positive, dignified, and effective. You’ll also take the lead on safeguarding and be responsible for signposting families to external support where appropriate.
About Sebby’s Corner
Sebby's Corner is based in Barnet, EN5 and our aim is to ensure that no child goes without the basic essentials they need to thrive. We supply items such as clothing, nappies, formula and baby equipment to local families living in poverty. Families in need get referred to us by social workers, health visitors, family support workers, midwives and other professionals from our 800-strong referral partner network.
We also offer school uniform support in the summer and a Birthday Club that ensures children have the chance to celebrate with gifts, balloons and a cake. At Christmas, we host a festive shop where families can choose presents for their children, giving children the chance to have a Christmas just like their peers.
We’re a passionate team making a tangible difference in the lives of vulnerable children and we’d love you to join us.
Key Tasks and Accountabilities
Service Delivery
- Guiding families during their New Parent Baby Essentials Experience appointment, helping them choose the items they need for their baby. Ensure clients feel supported and empowered when choosing items.
- Coordinate logistics, appointments, stock, and setup for our two seasonal services within a set timeline and budget - Christmas Support and School Uniform Support.
- Manage booking system across our services
- Ensure families and referral partners have a welcoming and respectful experience at the hub.
- Support complex referrals and work alongside the Referrals Coordinator to meet urgent or sensitive needs.
- Supporting our Referrals Co-ordinator with the Essentials Support service during busy periods to ensure families and referral partners who are collecting receive a positive and dignified experience and receive the items they requested.
Impact & Evaluation
- Gather and respond to feedback from families and volunteers to improve future service delivery.
- Provide reporting and statistics for impact reporting.
Referral Partner Engagement
- Act as a main point of contact for referral partners and schools.
- Onboarding new referral partners by providing clear information about service criteria, availability, and referral processes.
- Deliver briefings, training sessions, and guidance materials to improve referral quality and understanding.
Signposting & Partnerships
- Help families access additional support by providing signposting to trusted local services.
- Maintain a regularly updated resource list on the website and collaborate with partners to expand support options.
- Promote and lead on our Service Delivery partnerships such as educational workshops with Parent Learning Platform and antenatal classes with All About Babies and encourage family engagement.
Safeguarding
- Serve as Designated Safeguarding Lead (DSL) and first point of contact for all safeguarding concerns. Make onward safeguarding referrals via MASH where necessary.
- Ensure all staff and volunteers receive appropriate safeguarding training.
- Create a culture of safety and openness, where concerns are raised and addressed appropriately.
About your skills and experience
Essential
- Experience in service delivery or frontline support
- Strong organisational and proactive time management skills
- Excellent written and verbal communication
- Ability to remain calm and compassionate in challenging situations
- Confident managing sensitive information and safeguarding procedures
- Strong team player with a flexible, solutions-focused approach
Desirable
- Experience working with vulnerable families or in a community setting
- Knowledge of safeguarding frameworks and referral processes
- Familiarity with CRMs such as Salesforce and translation tools such as Language Line
- Experience building and maintaining community partnerships
What we can offer
Salary and pension
The salary range for this role is £30,000 - £34,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.
Annual leave
You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.
Application process
The deadline for applications is 12noon, Friday 25th April 2025. Applications will be assessed on a rolling basis so we encourage you to apply early. We reserve the right to close applications before the deadline date if we find the right candidate.
Please use no more than 300 words for each question.
Sebby's Corner believe no child should go without the essentials they need to thrive. We support vulnerable families across London and the South East.




About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
About the role
London Borough of Lambeth is commissioning a resettlement therapeutic service for refugees resettled in Lambeth via Resettlement Schemes funded and overseen by the Home Office. The Service will offer therapeutic and psychological interventions to resettled refugees including individuals, groups and families.
In this role, you will:
- Offer therapeutic intervention to include psycho-education groups, one-to-one therapy to adults and children.
- Provide a holistic assessment to refugee adult, children and young people who have been resettled in Lambeth.
- Liaise with educational and social care services as appropriate to ensure the safety and wellbeing of children and young people being supported by Refugee Council.
- Offer consultation and awareness training to educational staff working with resettled refugees across the region
- Take a lead on Project monitoring, evaluating, and reporting on outcomes to a high standard.
Contract: Fixed term until March 2026.
Hours: Part-time, 21 hours per week.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 April 2025
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an enthusiastic and proactive Community Hub Co-ordinator to lead the development and day-to-day running of our exciting new Community Hub, made possible thanks to five years of National Lottery funding. This is an incredible opportunity to be part of a member-led organisation that supports people with a learning disability and autistic people to thrive.
You’ll shape a vibrant, inclusive and accessible community space at the heart of Bexley—one that offers a range of activities, support, and services. The exact shape of the Hub is still to come—because we’re co-creating it with our community. From creative workshops and peer-led support, to potential social enterprises like a community café—your ideas, energy and leadership will help make it happen.
You’ll lead a team that includes staff with learning disabilities or autism, and you’ll work closely with our partners and other charities to open up new opportunities for local people.
This role is ideal for someone who is dynamic, compassionate, and organised—with experience of coordinating projects, working with people with learning disabilities and/or autistic people, and a strong belief in inclusive community-led change.
About Us
Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.
We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.
We’ve just secured five years of National Lottery funding to create a brand-new Community Hub in Bexley. This will be a truly shared space—designed with and for our members—where people with a learning disability, autistic people, and the wider community can come together, connect, and grow.
About the role
As Community Hub Co-ordinator, you’ll lead the launch and development of this exciting new space. You’ll manage the day-to-day running of the Hub, support and line-manage a small team (including staff with lived experience of learning disability or autism), and co-design a wide variety of services, events, and partnerships with our members and community.
You’ll also work with other local organisations and charities to expand the support on offer—exploring exciting ideas like social enterprises, creative groups, advice drop-ins or a community café. This is a hands-on role. Some days you’ll be welcoming people and helping with a session, other days you’ll be planning future activities, liaising with partners, or exploring funding ideas. No two days will be the same.
We’re a growing organisation with big ambitions—so this is a great time to join and shape something truly special.
About You
You’re proactive, passionate, and organised. You love bringing people together, creating welcoming spaces, and making things happen.
You’ll have experience of managing community-facing services, working with diverse groups (ideally including people with learning disabilities or autistic people), and leading a team.
You’re happy rolling up your sleeves to get things done—and you’re confident developing new ideas, building partnerships, and planning activities. Being a car driver is a plus (but not essential), and some evening or weekend working may be required. We’re happy to talk about flexible working, part-time options and job shares.
What we offer
We offer a range of benefits including discounts at local shops and restaurants (through a Blue Light Card), training and development opportunities and flexible working. We also offer 22 days holiday plus all English bank holidays, as well as a variety of other leave such as volunteering days and enhanced carers leave.
Person Specification
Our work is underpinned by our values and you will be expected to demonstrate these in your daily work:
Nurturing: You work in a person-centred way supporting every individual to reach their full potential. You empower people to take risks and develop their skills
Approachable: You can communicate with a range of people with differing abilities and maintain a welcoming and friendly atmosphere for the people you support and their families.
Inclusive: You involve people you support in all aspects of services. You are able to communicate effectively with people with a learning disability and adapt your approach where need.
Passionate: You are dedicated to improving the lives of the people that we support. You will professionally challenge where necessary whilst maintain effective working relationships.
Respectful: You treat everybody with compassion, dignity and respect ensuring privacy and confidentiality for the people we support.
You will also be able to demonstrate or tell us about the following areas in your application and at interview:
Skills, Abilities and Knowledge
Essential
· Excellent organisational and time management skills, with the ability to plan and prioritise a varied workload.
· Strong interpersonal and communication skills, able to work effectively with a wide range of people including people with learning disabilities and autistic people.
· Ability to coordinate multiple projects or activities, ensuring smooth delivery and follow-up.
· Ability to work both independently and as part of a team, using initiative and sound judgment.
· Confident IT user, including Microsoft 365 (e.g. Outlook, Word, Excel), Canva, and database/CRM systems.
· Understanding of safeguarding responsibilities and how to implement them in a community setting.
· Good working knowledge of inclusion, accessibility and equality in service delivery.
Desirable
· Understanding of the voluntary and community sector and the opportunities and challenges it faces
· Understanding of the support needs of people with a learning disability and/or autistic people.
Experience
Essential
· Proven experience of running or coordinating community-based services, hubs, or similar projects.
· Experience of working directly with people with a learning disability and/or autistic people (in either a paid or voluntary capacity).
· Experience of line managing or supervising staff and/or volunteers, including giving feedback and supporting development.
· Experience of organising and delivering events, activities or workshops.
· Experience of maintaining records and reporting on impact or outcomes.
Desirable
· Experience of working in partnership with other organisations or agencies.
· Experience supporting or delivering social enterprise or community business activity.
Values and Personal Qualities
Essential
· A strong commitment to the rights, inclusion and empowerment of people with learning disabilities and autistic people.
· A values-led approach aligned with Bexley Mencap’s ethos: Nurturing, Approachable, Inclusive, Passionate, and Respectful.
· Calm and approachable under pressure, able to adapt to unexpected challenges and find practical solutions.
· Willingness to “muck in” and take a hands-on approach to running the Hub—including setting up rooms, greeting visitors or supporting a group activity.
· Creative, enthusiastic and pro-active—always looking for ways to improve what we offer and how we work.
· Commitment to learning, personal development and continuous improvement.
· Willing to work occasional evenings or weekends and travel locally when required.
Desirable
· Lived experience of disability or of supporting someone with a disability.
· Holds a full driving licence and access to a vehicle (or equivalent ability to travel within the borough).
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.


The client requests no contact from agencies or media sales.
About the role
You will be based in the North East and as a key part of our schools team, help to lead, support and advise the regional team of school Pathways Coordinators, embedding the MCR programme in schools in the region. You’ll need to be highly motivated to ensure that all care-experienced young people and those experiencing disadvantage are supported to find, grow and use their individual talents and that their education, employment choices and life changes outcomes are maximised.
Key responsibilities:
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Provide support, development, training, management and motivation to MCR staff in schools
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Support school integration of the programme and a consistently high quality standard of programme delivery
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Develop and support partnerships with the Local Councils, further and higher education institutions, local business and all MCR stakeholders
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Provide analysis of programme performance, impact and development
About you
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Experience of developing and effectively managing teams and programmes
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Self-motivated and skilled at motivating others
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Experience of or strong interest in working or volunteering in the third sector
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Experience of working within or in collaboration with secondary schools
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Excellent communication and presentation skills
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Attention to detail and ability to prioritise
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as South East England. We are delighted that we are now launching the MCR programme in the North East of England and we are committed to helping the region’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Life Assurance - 4 x salary, Living Pension Employer.
The client requests no contact from agencies or media sales.