Volunteering Diversity Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual
Ref: SFW-241
Are you an influential, dynamic and proactive individual with a proven record of providing effective supervision to a lead of staff and/or volunteers? Do you have strong experience of engaging positively with vulnerable young people or other vulnerable groups and have a sound understanding of relevant policies and legislation?
If so, join St Giles as a Senior Floating Support Worker working on our new Lambeth project, which will provide vital support to young people and their families where there has been a family breakdown, and the young person is at risk of becoming homeless, with the ultimate goal of safely enabling the young person to stay or return home.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will lead by example and act as both a positive role model to the team of caseworkers and as its day-to-day expert. Working as part of a multi-disciplinary team, you will ensure, on a day-to-day basis, that all monitoring information and evidence is being recorded and collated in line with agreed processes and procedures and that the team can work effectively, including identifying training opportunities and peer-supervision.
We will rely on you to provide support, advice and advocacy for young people, and their families, regarding accommodation, to produce support and risk management plans based on assessments and to deliver a holistic support service, working solo or with colleagues as the situation dictates; providing practical help such as social and housing support, ETE options, benefits work, debt advice, liaising with utilities, and cleaning. Closing cases efficiently and positively, including identifying a referral route for young people and their families when required is also a key aspect of the role.
What we are looking for
- Proven record of supporting Young People with Housing support and Tenancy Sustainment
- Experience of using support plans to enable young people to successfully access and sustain accommodation and support services
- Substantial experience of providing support, advice and advocacy and communicating effectively, the needs of young people to other professionals
- The ability to work with people who have multiple and complex needs
- A relevant qualification to a good standard or be working towards one
- Excellent interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Closing date: 3 July 2024 at 11:45pm
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
Who are we? We’re The Prince & Princess of Wales Hospice. We’re a well-established charity located at 20 Dumbreck Road, Bellahouston Park, Glasgow G41 5BW. The hospice provides specialist palliative care for people with a life-limiting, progressive illness, and support for their families and carers.
We are seeking a dynamic and experienced leader to join our team as Head of Fundraising. This pivotal role is responsible for spearheading our fundraising efforts, nurturing key relationships and driving and growing income generation to support our strategic and operational goals.
Key Responsibilities:
· Lead and grow our diverse fundraising team, covering areas such as Community, Key Events, Key Relationships, Business Development, In Memory, Legacy, Individual Giving, and Trusts.
· Collaborate with the Director of Income Generation and Digital to develop and implement a robust fundraising strategy.
· Foster a culture of excellence, cooperation, and innovation within the team to exceed financial targets and KPIs.
· Engage with high-profile individuals and businesses, expanding our donor base and securing support for fundraising initiates.
· Represent the hospice at networking events, delivering presentations to enhance our public image and brand awareness.
· Transition the team away from traditional fundraising methods through event delivery, pivoting into stewardship and relationship based fundraising methods.
Ideal Candidate:
· Proven experience in fundraising and team management.
· Excellent relationship-building and communication skills.
· Strategic thinker with a track record of meeting and exceeding targets.
· Passionate about palliative care and the hospice mission.
Please note, we do not hold a Sponsorship Licence and are therefore unable to accept applications from candidates who do not have the right to work in the UK.
Join us in our mission to provide exceptional care for our patient and families whilst making a lasting difference. Apply now to become the Head of Fundraising at the Prince and Princess of Wales Hospice.
The client requests no contact from agencies or media sales.
The role of a Community Fundraising Executive is raising charitable donations, by building meaningful and engaging relationships to work with the communities we serve in the West Midlands. This is an exciting new role within the fundraising and communications team and we are seeking an energetic, confident and proactive fundraiser to join our team. This role will require a lot of travel and focuses specifically on developing our education, clubs and faith groups fundraising income streams. Working closely with the Head of Fundraising and Communications and the rest of the fundraising team, you will develop innovative ways to engage with new audiences and maintain current relationships, to achieve our annual fundraising targets
The client requests no contact from agencies or media sales.
Salary: Marie Curie Pay Scale, aligned with AFC Band 2 (£22,383 per annum + enhancements) pro rata
Hours/Contract: 12 month Fixed-Term Contract - 37.5 hours per week
Based: Hybrid - Liverpool Hospice/Home
Closing date: 14th July 2024
This role is part of a team responsible for supporting the co-ordination and booking of care for Marie Curie Services within the region (North West). You will directly support the Hub Manager, Senior Coordinator, Senior Nurses, Healthcare Assistants and the local care teams and patients' families and carers.
Marie Curie delivers care 365 days each year and the Local Coordination Team work together on a rota basis between 8am and 10pm 7 days a week
If you want to work in an organisation that really makes a difference every day, we want to hear from you
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
- Continued access to NHS Pension Scheme
What's in it for you
- Annual leave allowance - 27 days plus 8 public holidays (pro rata)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Competitive Policy for parental/sick Leave
- Continuous Professional development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
- Free Uniform
- Generous enhancements. - 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)
- 83% x your basic salary per hour paid for Sundays and Public Bank Holidays
What we are looking for:
- Excellent communication, inter-personal and organisational skills with a high level of diplomacy.
- Working knowledge of windows applications, including databases
- Administration and customer service experience are essential.
- IT literacy and a sensitive telephone manner
- Ability to prioritise work and deal with changing service demands.
- Flexibility and reliability, with a positive and professional attitude and the ability to work accurately under pressure
To view the job description please click here
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact our Hub Manager, Suzanne Munro on [email protected]
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role is subject to receiving satisfactory enhanced criminal record check
We reserve the right to close this vacancy early. Agencies need not apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Connector
Salary: £23,625.00 pa* (full time) *inclusive of outer London weighting
Hours : 37 hours pw
Contract: Permanent
Location: Slough (Flexible working arrangements considered, including Hybrid working between home base and community locations in Slough)
Mind in Berkshire is expanding our Community Connectors Team within East Berkshire. A key role within a multi-agency team, our Community Connectors will build relationships and support patients to access a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing.
Who we are
Mind in Berkshire works to support and represent people with mental health illnesses living across East Berkshire. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need.
Do you have the following key skills for this role?
· empathic and active listening skills
· experience in supporting people with their mental health and wellbeing
· strong networking and team skills
· good organisational and planning ability
· a positive approach towards finding solutions
These role provides a real opportunity to develop your skills in working with people, in the mental health charity sector. You’ll be part of a supportive and dedicated multi-partnership team and have the opportunity to see your work bring about positive change.
As this role is based in the community with travel between several locations, you’ll need access to a vehicle for use during work hours. Alternative transport arrangements will be considered.
See job description for more details and a description of our benefits.
How to apply
Please send your CV and application form.
We will be assessing applications and interviewing on a rolling basis and we reserve the right to close the advert early if we fill the post. If you’re interested please apply early.
Buckinghamshire Mind is an Equal Opportunities and inclusive employer. We welcome applications from all sections of the community. If you meet all the essential criteria we welcome your application as training and development can be provided to give you further skills. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraiser
About Momentum Children’s Charity
We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.
The charity was founded in 2004 by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 9 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.
We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.
Our values
We strive to create an amazing workplace for all, one where every single employee feels valued, heard, inspired and supported. As part of this, we have five core values which not only help to set the framework for the work we do supporting families, but also paves the way for how we work as a team.
We are personal
We know that every employee’s home life is different and that for everyone, a work/life balance is key, which is why we’ll work with you to find the hours and days that fit with you. We celebrate individualism, welcome ideas and will support every employee with any training they might need to grow and build confidence in their role.
We are impactful
Our whole team shares a passion to make a difference. We all work closely together, which means every employee can see firsthand the difference we make – week in, week out – making it an inspiring and rewarding place to be. What’s more, through collaborative working and a multi-disciplinary approach to mapping out our strategy and looking ahead, we can all play a part in helping drive the charity forward in the way that will be most impactful.
We are adaptable
We may be a relatively small charity, but we have big ambition and pride ourselves on being an adaptable workforce. Thanks to our small and responsive team, we can quickly learn from our successes and failures, making changes that are needed to evolve and ultimately help us reach new, ambitious goals. We’re not afraid to try new ideas, from any one on the team who might have one, and we’re committed to thinking outside of the box. So, whether you have a great idea for a new service or think there’s a better way to run team meetings, we are all ears.
We are trustworthy
Being approachable, open and honest is hugely important to us and allows us to build strong relationships with our families, supporters and volunteers, to help us build a strong and committed team together. We’re transparent about the work we do and how we spend our funds, and always do what we say we will, helping each other out along the way.
We are inclusive
We apply our policy of inclusivity, equality and diversity across all aspects of our work. We believe that a diverse mix of backgrounds and experiences helps to create a productive work environment by bringing a variety of perspectives and ideas to the table, and we’re dedicated to providing equality of opportunity in recruitment, promotion, training, pay and benefits.
We recognise that we’re a predominantly white workforce and are genuinely committed to encouraging applications from diverse communities in order to improve the service we provide to the children and families we support.
We’re not just searching for skills but also how a candidate could uphold our values and enhance our culture, therefore, even if you don’t think you meet the skills criteria listed in our job descriptions, we’d still like to hear from you.
Safeguarding
Safeguarding children is everyone’s responsibility.
All children and young people linked with Momentum Children’s Charity, wherever they are, whoever they are with, whatever they are doing, have the right to protection from neglect, physical, emotional and sexual abuse.
All members of the public, as well as professionals, have a responsibility for the protection of children and reporting concerns about a child’s welfare or safety.
Momentum Children’s Charity ensures statutory requirements concerning Disclosure and Barring Service checks are met, maintains an up-to-date Safeguarding policy and procedures, and provides safeguarding training to all staff and volunteers.
All Momentum Children’s Charity staff and volunteers who come into contact with the children, young people and their families will:
- Be able to identify potential indicators of abuse or neglect
- Have read the Safeguarding Policy
- Know their role and responsibilities within their team
- Know how to communicate and record concerns
- Know to act upon concerns in line with the principles and procedures for local child protection management and Working Together to Safeguard Children.
Therefore, all children and young people in contact with Momentum Children’s Charity will:
- Be treated with respect and afforded full civil and legal rights
- Be listened to and taken seriously, whatever their level of development or communication
- Be given time to do things for themselves, to understand and be understood
- Be involved in decisions that affect them
- Have their privacy respected at all times and in all places
- Have a right to confidentiality – all information about them will be treated carefully, be kept safe and only shared with those people who need to know.
The wellbeing of a child is the paramount consideration in all circumstances.
Any offer of employment will be subject to Disclosure & Barring Service (DBS) check prior to employment start date.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Position: Corporate Fundraiser
Location: East Molesey office (opposite Hampton Court Station) with some home working
Reports to: Corporate Partnerships Lead
Hours: 32 hours per week (Monday to Friday)
Salary: £20,000-£21,600 pro rata (£25,000-£27,000 FTE)
Main Purpose of the Role
Momentum Children’s Charity’s fundraising team is highly ambitious, driven by our goal to help families of seriously ill children in London, Surrey and Sussex to keep moving forward. Corporate income currently comprises circa 18% of the overall income. But with our expansion in hospital partnership geography, and aspiration to provide support to more families in the future, the expansion of this income stream will be key to this growth.
Working with the Corporate Partnerships Lead, this person will enjoy helping to develop all facets of the corporate fundraising area, working with and forging relationships with businesses to develop opportunities, fundraising and charitable giving, provide outstanding stewardship and relationship management, as well as helping to research and grow a healthy, robust pipeline of new opportunities.
What we are looking for
To be successful you will have experience of working in a charity and ready to take the next step in your fundraising career. You will be self-motivated, collaborative, with strong organisational skills and an ability to set priorities and meet deadlines. We are lucky to work with some fantastic UK companies who recognise our passion, creativity and ability to work flexibly, and we are looking for someone who thrives on the variety which that brings.
Main Areas of Responsibility
- Work with the Corporate Lead to maximise current and new income, to ensure delivery of the annual target
- Provide a high level of partnership management through stewardship, and effective and regular communications
- Generate, develop, and implement ideas and opportunities to maximise partnerships for the benefit of the entire organisation, including fundraising, pro bono support, volunteering, and gifts in kind
- Support on the development and management of new corporate partners as assigned by the Corporate Lead
- Support the Corporate Lead with the development and maintenance of a dense corporate new business pipeline through ongoing research
- Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto the database system.
- Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Person Specification
Essential
- Knowledge or experience of working in a charity
- Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload
- Excellent verbal, written and presentation skills
- Numerate and literate
- Excellent oral communication skills with a high degree of diplomacy, empathy and confidence
- Team player who can work on their own initiative to plan and manage their workload.
- Good working knowledge of MS Office and CRM databases.
Desirable
- Knowledge of Institute of Fundraising codes of practice.
- Fundraising, account management or sales experience in a client-facing environment.
Applications will be reviewed as received and interviews will be conducted throughout the recruitment period. Due to the high volume of applications, we may not be able to provide individual responses to all applicants. Please note that we are unable to provide sponsorship. Applicants must possess the necessary right to work eligibility in the UK.
Missional Discipleship Enabler – Diocese of Durham
The Diocese of Durham is seeking a creative, proactive and relational team player with a passion for discipleship and prayer to take on a key new role in the Diocesan team.
As Missional Discipleship Enabler, you will be part of the Growing Churches Team and work collaboratively to implement the Missional Discipleship strategy, with a special focus on growing prayer and intercession throughout the Diocese.
The successful candidate will develop discipleship resources that support individuals to grow in their faith and equip leaders to become local enablers of discipleship, and also inspire, grow and connect networks of volunteer Discipleship champions and intercessors from across the Diocese.
The successful candidate must:
Ø Have a deep commitment to a personal Christian faith with a motivation to see that grow in others, and a prayerful and hopeful response to challenge.
Ø Be an excellent organiser with great initiative.
Ø Have strong interpersonal skills and the ability to nurture skills and gifts in others, and excellent creative and persuasive written and oral communication skills.
Ø Be experienced in developing resources and managing projects.
Ø Have good Biblical knowledge and a passion for discipleship and prayer.
Ø Be able to travel widely throughout the Diocese of Durham.
Interested candidates are welcome to request an informal conversation with the Growing Churches Strategic Lead, Ali Bianchi.
Closing date for applications: 9am Thursday 4th July
Date for interviews: Friday 12th July
As a Supporter Stewardship Officer, you will be at the forefront of providing exceptional support to all our existing members, donors, and supporters by embracing our supporter care culture in line with the supporter care charter.
A key part of this role will be to identify opportunities to maximise income through products and services contributing to the overall Fundraising strategy.
You will ensure every interaction leaves supporters feeling valued and engaged, nurturing relationships that drive fundraising success. Collaborating closely with our Supporter Stewardship Team, you'll establish good working relationships and encourage cross-team collaboration, ensuring an integrated approach.
Your day-to-day will involve providing advice and guidance to both new and existing supporters, offering tailored service to maximise their fundraising potential. By triaging enquiries effectively, you'll ensure everyone gets the assistance they need promptly and efficiently.
As an essential point of contact in our supporter care journey, you'll efficiently handle enquiries, upholding the highest standards of service. Plus, you'll play a crucial role in maintaining our supporter database, ensuring accuracy and compliance with relevant regulations.
If you're ready to make a real impact and be part of a team dedicated to providing an excellent supporter experience, apply today!
Hybrid Working Expectations: 2 days per week office attendance required.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Proven experience of delivering outstanding customer service. You'll have excellent verbal and written communication skills, with a friendly telephone manner.
Confidence in handling challenging situations is a must, alongside solid ICT skills, especially in Microsoft Office and databases.
You'll need to collaborate effectively and build strong relationships within the team and across internal departments. Organisation and time management skills are key, coupled with accuracy and attention to detail.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of excellent customer / supporter service skills.
- Strong interpersonal and communication skills with excellent telephone manner, and the ability to deal confidently and effectively with challenging telephone calls.
- Good ICT knowledge including Microsoft Office suite and databases.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Do you want to contribute to saving lives? Can you inspire and engage others?
This full time, permanent role sits within our dynamic Direct Marketing and Supporter Engagement team and plays a pivotal role in delivering our direct marketing strategy, effectively monitoring and managing the day-to-day operations of our face-to-face fundraising campaigns ensuring donor recruitment targets are met and are to a high standard.
You will inspire our external face to face fundraisers by delivering engaging training presentations. You will build strong relationships with our operational team, leading to greater knowledge of how the service operates, allowing you to continuously improve our training and engagement initiatives.
You will be an experienced fundraiser with a proven track record of managing multiple projects or campaigns and have a solution focused mind set. You will have experience of presenting and developing training sessions and bring a passion for engaging fundraisers.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer hybrid and flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join the charity, we are nearing the end of the charity’s biggest ever Appeal with a target to raise £15m by Sept 2024 to replace both of our helicopters, this is addition to the £15m it costs to provide our life saving service 365 days a year.
If you think this role is for you, please contact us directly for an informal conversation or apply today.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 3 main areas:
- ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
- providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
- managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Senior Housing Support Worker to take a lead role in the provision of a comprehensive housing related support & development service to YMCA Leicestershire residents to enable them to build firm foundations for a positive future.
Salary: £27,144pa. (Grade C1)
Hours of Work: 40-hours per week including 1- hour paid lunch. This will include some evening and weekend work as well as being part of the emergency on call rota
Location: Based at the Aylestone Centre in Leicester (LE2).
Benefits include: A generous 33 days of annual leave including bank holidays, Birthday Leave, Service Leave, Welfare Leave, Pension and Health Cash Plan, Company Sick Pay Scheme, Free YMCA Gym access, Free Parking at Aylestone, Blue Light Discount Card, and Complimentary Y theatre tickets.
Key responsibilities will include:
- Taking a lead role in the provision of a comprehensive housing related support & development service to YMCA Leicestershire residents to enable them to build firm foundations for a positive future as part of a person-centred approach tailored to individual needs.
- Holding a support caseload working as part of a multi-disciplinary team to help young people identify and meet their personal, social, health, learning and employment needs as identified in their Support and Resettlement plan, within an average 6-month time frame.
- Carrying out weekly Health & Safety Room Checks of the accommodation in which young people are living
- Proactively managing and leading a team of support workers using organisational policies and contractual expectations.
- Developing and implementing strategies to manage challenging behaviour in a professional manner
- Understanding and advising the team on the principles of relevant legislative frameworks
About you
As a Senior Housing Support Worker, you will have excellent interpersonal skills, with evidence of establishing and maintaining good working relationships with team members, young adults and multi-agency teams. You will also have excellent written and oral communication skills as well as a high level of honesty, integrity and confidentiality. You will be a proactive team-player and have experience of working disengaged young adults with complex needs and challenging behaviour.
To succeed in the role of Transition Coach, your key skills will include:
- A recognised formal qualification in Social Work, Youth & Community Development, Housing, Criminology or relevant Social Science to degree level or equivalent.
- Proven experience at a comparable senior level
- Clear understanding of the needs of homeless people
- Direct experience of working with disengaged young adults with complex needs and challenging behaviour
- Direct experience of working with a range of multi-agency partners at delivery level.
The client requests no contact from agencies or media sales.
We are looking to appoint our very first Community Engagement Officer who will develop local networks, reach out to people and collate their experiences. You will value inclusion and be able to engage people who may have poorer health consequences because of their care experiences, and the quality of or their access to maternity and other related services.This post is aimed at meeting the needs of mothers, parents and families by asking questions and sharing their insights. You will deliver a workplan in a small team with the Project Officer and MNVP Lead, helping to represent users so that their voices influence the planning, design and safety of public services. This role includes communication with and facilitation of activity with volunteers and members. This work is offered at 20 hours a week, with some room for flexibility after interview.
The client requests no contact from agencies or media sales.
About On Purpose
We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and expose you to significant learning and development opportunities for yourself.
Our Associate Programme will celebrate its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.
On Purpose operates as a social enterprise. We are a member of Social Enterprise UK, a founding UK B Corp, and a London Living Wage employer. We are based in London, near London Bridge. We also have offices in Paris and Berlin.
Our values are that we:
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Choose optimism - we believe in a better future and that everyone has a part to play in making it happen
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Learn together - magic happens when we welcome diversity and learn together
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Step up - we take action in the interest of the whole
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Engage our head and heart - we are proud to be strong problem solvers, we are more proud to be a caring community
Act with integrity - we walk our talk and live up to our responsibilities
Scope of role
The Head of Programme & Organisational Development is also one of two Co-Leads of On Purpose London. As such, they are jointly responsible for the London Associate Programme in partnership with the Co-Lead of On Purpose London who focuses on Business Development & Community. We find this co-leadership model offers a useful balance of mutual support and challenge, role-modelling how we believe leadership should operate.
You would be part of our cross-organisational leadership team of six city leads and the CEO. This group is a source of valuable peer support and a forum in which to collaborate, coordinate and learn together, through which you will contribute to strategy and organisational development and lead and support specific cross-city improvement initiatives.
Whilst this role focuses on the On Purpose London programme delivery and organisational development, it is a collaborative role with shared responsibility for all of the London team and operations.
This role has the following primary responsibilities, which can be reviewed and shaped around the strengths of the successful candidate:
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Motivate and empower the London team and foster a healthy team culture - Set vision and strategy for On Purpose London alongside the co-lead and in collaboration with the International CEO and other Cities. Work together to shape a strong team culture which supports self development, collaboration, appreciation and trust. Work with the international team, the co-leads of other Cities and the board to share and develop best practice and the organisation’s direction.
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Ensure the health and sustainability of an impactful London Associate Programme - Work together with other City Leads and the international team to monitor, measure and improve the programme’s financial sustainability and impact, with a focus on overseeing London’s finances.
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Improve ways of working to enable the team to embrace change and innovation - Develop and implement processes, practices, systems, and techniques to help strengthen performance and streamline operations. Foster a team culture which values flexibility, continuous learning, and openness to new ideas.
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Support the development of Associates into impactful systems change leaders - Responsible for the overall quality of the Associate journey, envisioning and improving the Associate experience, and managing key moments including matching, induction and residential. Support Programme Delivery Manager in designing, planning and facilitating the training syllabus.
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Build engagement with our wider ecosystem of trainers, mentors & coaches - Ensure the recruitment, onboarding, matching and ongoing management of coaches and mentors throughout the year to support Associates’ growth and development.
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Lead the recruitment of high-calibre Associates from a diverse range of backgrounds - Oversee a rigorous assessment and selection process including scoring applications, training interviewers, interviewing candidates and managing the pipeline of potential candidates before and after offers.
Skills profile
This role requires the following:
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A strong sense of purpose, integrity and alignment with the On Purpose vision and values. Interested in thinking about how change happens, what purposeful leadership looks like and how significant, systemic impact can be created.
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Confident and competent training and facilitating open forms of learning within groups of up to 40 mid-career professionals
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The ability to collaborate, facilitate collaboration, and manage teams. Helping team members as well as Associates grow
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Able to think in a strategic, structured manner, with excellent prioritisation and a solutions-oriented mindset
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Skilled at building trusting relationships quickly, adapting to different styles and preferences
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Comfortable with giving and receiving feedback, and able to have difficult conversations
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Comfortable navigating change and uncertainty
We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.
Remuneration, benefits and holidays
We care about everyone we work with and have high aspirations for what we all get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable.
This is a full-time position with a salary of £50,000.
Other benefits include:
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The chance to work at a genuinely purpose-first organisation, that strives to drive a fundamental shift to an economy that serves the wellbeing of all.
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A trusting, collaborative and flexible working environment
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A pension scheme with a 5% employer’s contribution plus further matched contributions up to 10%
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A £750 personalised learning budget to help you grow and develop, access to the rolling-programme of top-quality events and training we offer to our Associates and wider community
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The opportunity to volunteer with causes you care about
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Organisation-wide offsites with team members from across our London, Paris and Berlin offices
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We work flexibly, with some time in the office together and some time at home.
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Ill-health income protection insurance
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A 25 day holiday allowance, plus UK bank holidays, your birthday and the days between Christmas and New Year!
Applications
- To apply, please visit the link below where you will be asked a few questions about your suitability for the role, upload your CV, and share your contact details.
- The deadline for applications is 9am on 8th July 2024.
- If you are successful, you will be invited to a first-round interview in London on the week commencing 15th July, with the final round interviews on the week commencing 22nd July in London.
The client requests no contact from agencies or media sales.
As Green Connections Community Coordinator, you’ll champion and build relationships with communities in Darnall and the S9 area. You will work with the Curator of Natural Sciences to facilitate a programme of activity, for example events, displays, workshops, nature walks or digital content, developed in collaboration with communities. This programme will be inspired by Sheffield’s Natural Science collection and on the theme of climate and environmental crisis.
The Job
The purpose of the job is to:
· Build relationships and liaise with community groups in Darnall and the wider S9 area, in order to increase awareness of and engagement with Sheffield’s collections and museums.
· Work with the Curator of Natural Science to facilitate a programme of activity (for example events, displays, exhibitions, workshops, nature walks, films or other digital outputs) developed in collaboration with communities, inspired by Sheffield’s Natural Science collection and on the theme of climate and environmental crisis.
· Promote and facilitate access to Sheffield’s collections.
· Work with the Curator of Natural Science to plan and co-ordinate the Green Connection project.
· Work with colleagues to develop and test evaluation models.
The Bigger Picture
You will:
· Actively listen to communities, learn about their needs, the barriers to engagement and perceptions of Sheffield Museums to evolve our working practices and programmes in order to be more inclusive and useful.
· Help to create, sustain and retain connections with individuals and communities, broker relationships and inspire people to engage with Sheffield’s collections and natural heritage. Show that museums provide a vital and relevant service to the city’s population.
· Utilise and test collaborative working practices and provide feedback that will be shared across Sheffield Museums.
· Work collaboratively with communities, colleagues, creative practitioners and other specialists, to deliver outputs inspired and directed by communities, connecting their needs with Sheffield’s natural science collections and wider natural heritage, to improve engagement with, and ownership of, Sheffield’s collections and environment.
· Contribute to and deliver against Sheffield Museums’ strategic plan, significantly increasing community ownership and the different perspectives and lived experiences that are represented in the city’s collection.
· Advocate for wider ownership of the collection across the city, proactively sharing information about the collection with colleagues, visitors, partners and communities.
· Facilitate access to the collections through visits to the store, digital platforms, and workshops.
· Develop a network of individuals and community representatives who will advocate for the role and importance of the museums and collections within the city.
· Help to supervise and administer volunteers and community project participants to support this work.
The Day to Day
You will:
· Help to identify community partners in Darnall and establish trusting relationships with them. Liaise directly with them, helping to identify their needs and develop opportunities for the museums and collections to be useful to partners.
· Collaboratively facilitate projects with communities that will use the collections to explore environmental change in different ways, trying new things and evaluating impact.
· Act as a representative and advocate of Sheffield Museums and liaise with external stakeholders and partners including but not limited to universities, community and interest groups, creative and environmental practitioners, businesses and specialist network agencies, taking the opportunity to promote fundraising where appropriate.
· Be responsible for your own safety, the safety of colleagues and visitors, taking all appropriate measures required to maintain the security and safety of collections, buildings and people
· Monitor the activity of volunteers to ensure a high standard of service is provided.
· Be available for out of hours emergency call out at all sites as required.
· Undertake any other reasonable duties that may be required by the post holder.
This post is supported by the Esmée Fairbairn Collections Fund delivered by the Museums Association.
The client requests no contact from agencies or media sales.