Volunteer Support Staff Volunteer Roles in Edinburgh
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of volunteers helps us run over 600 shops. Our stores sell lots of great donated and new goods to help to raise vital funds. These funds are then used to make a real difference to disadvantaged children, young people and their families across the UK.
Over 60 donation centres receive and distribute 100’s of bags of stock every single week. All of these donations need to be lifted and shifted so they end up in the right shops - we don’t require a weightlifter, but you will be need to be physically fit to help move the many donations we receive.
As well as working up a sweat, our donation centres also sell a variety of stock which all need processing and putting on the shop floor. Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till once in a while, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 600 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Sorting large amounts of donations and stock
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Physically able to lift and carry large amounts of stock within our Health & Safety Guidelines
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
The Loan, South Queensferry, EH30 9SD, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an awareness talk volunteer, you'll deliver awareness talks about bowel cancer symptoms, screening and our services to local organisations and community groups. We provide a standardised powerpoint presentation that can be presented either virtually (optional) or in person in your local community.
Main duties and responsibilities
• Confident in delivering bowel cancer awareness material to a range of audiences either
online or in person
• Act as an ambassador for what we do, displaying enthusiasm and commitment
• Aim to deliver 12 talks per year. This is an aspirational and flexible target
• Ensure information in the local community is relevant and up-to-date
• Add your personal experience of bowel cancer to the presentation (where appropriate)
• Establish connections with local organisations and community groups
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of volunteers helps us run over 600 shops. Our stores sell lots of great donated and new goods to help to raise vital funds. These funds are then used to make a real difference to disadvantaged children, young people and their families across the UK.
Over 60 donation centres receive and distribute 100’s of bags of stock every single week. All of these donations need to be lifted and shifted so they end up in the right shops - we don’t require a weightlifter, but you will be need to be physically fit to help move the many donations we receive.
As well as working up a sweat, our donation centres also sell a variety of stock which all need processing and putting on the shop floor. Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till once in a while, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 600 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Sorting large amounts of donations and stock
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Physically able to lift and carry large amounts of stock within our Health & Safety Guidelines
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
The Loan, South Queensferry, EH30 9SD, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role Description
Light Touch Volunteer
Responsible to: Volunteer Coordinator
Time commitment: Minimum 3 hour’s a week
Location: Home
About the service
North East Wales Mind is a progressive mental health organisation that supports people experiencing mental health difficulties to flourish. The aim of our work is to help people build on their strengths, overcome obstacles, and become more in control of their lives. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Flintshire and Wrexham to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Purpose of role:
To provide phone support to service users from home/ office. This role is flexible (you can make calls anytime between 5-7pm and requires you to call a client for up to half an hour a week for a period of up to 3 months.
Must have access to the internet and a phone that can switch to private setting or NEWMIND can provide them with a phone, or use of office equipment.
Main tasks:
· Providing emotional support via phone
· Assessing surrounding support
· Advising them with available provisions and services locally
· Providing practical support such as learning activities, wellbeing practises and links available to service user from home
· Writing records of dates and times and phone discussions
· Reporting back to the Volunteer Coordinator via email and phone for any extra available support
· Report any safeguarding concerns immediately to a member of staff.
What we are looking for:
· Confident and effective communication
· Understanding of professional boundaries
· Caring nature
· Knowledge of local services is desired.
· Lived experience of mental health difficulty desirable
· Understanding of, or experience of caring for someone with mental health difficulty, can be helpful but is not essential.
· Good listening skills, non-judgemental attitude, and empathy
· Ability to motivate.
· Ability to deal with stressful and difficult situations in a calm manner.
· Commitment for a minimum of 6 months
· Volunteers must be aged 18 and over.
What we can offer you:
· All volunteers will receive training in mental health awareness, confidentiality, boundaries, risk management, plus on-going training relevant to the role.
· Regular supervision with the Volunteer Coordinator
· Volunteer expenses
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about issues relating to gender inequality and ending violence against women and girls?
If so, come and volunteer with Women and Girls Network’s Sexual Violence Helpline!
About the opportunities
We are seeking Sexual Violence Helpline Volunteers who will thrive in a multi-cultural feminist environment. In this unique role, you will provide emotional support for self-identifying women, girls, and non-binary people affected by sexual violence. You will create a safe space where survivors are free to be themselves, have their voice heard and safely explore the impact of their experiences.
As a Sexual Violence Helpline Volunteer, you will make a difference to survivor’s lives, gain valuable front-line experience within London’s VAWG sector and join a friendly, committed and passionate team. We also offer a comprehensive induction programme, access to specialist training courses and ongoing support.
About the service
As part of the Ascent partnership within the London Violence against Women and Girls (VAWG) Consortium, the SVHL provides free and confidential emotional support to self-identified women aged 14+ and based in London, and who has been affected by any form of sexual violence at any time in their lives.
The SVHL consists of a specialist team of women, including trained counsellors and volunteers, who provide a safe space for survivors to explore their feelings. Support is also provided to the friends and families of survivors and other professionals to understand how best to support survivors of sexual violence.
Services provided by the SVHL includes a Freephone Helpline, Emotional Webchat, and Emotional Services Session (for those on the counselling wait list).
About WGN
Established in 1987, Women and Girls Network (WGN) is a community-based organisation providing women with a comprehensive range of therapeutic services which facilitate healing and recovery from experiences of violence. We work with all forms of gendered violence, whether physical, sexual or emotional.
The crimes of violence committed against women and girls usually involve assault and violation of both mind and body with devastating consequences. Where women’s lives may have been shattered and fragmented by gendered violence, our services provide a holistic healing journey engaging all aspects of self: mind, body and spirit.
We are committed to offering services which empower women with a choice of therapeutic activities that encourage them to be self-nurturing, creative and active participants in their healing process. We recognise the individuality of every woman and the uniqueness of her experience; we view healing as a partnership where women retain control by choosing specific programmes which meet their needs. Our work is intended to inspire and facilitate growth, resolution and change, moving a woman from survivor to thriver.
Interview details
Interviews are expected to take place on a rolling basis until all posts are filled, early applications are highly encouraged.
Further information
These posts are subject to pre-volunteering checks including DBS, references, and social media background screening
WGN is an equal opportunities employer.
The above posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Department/Section: Community Support
Location: Remote
Time Commitment: Flexible, approximately 4-5 hours per week
Reports To: Community Support Coordinator
Mast Cell Action is a charity dedicated to supporting individuals living with Mast Cell Activation Syndrome (MCAS), raising awareness, advancing understanding through education and resources and advocating for better recognition and treatment of MCAS within the medical community and the wider world.
Our YouTube channel serves as a key platform for delivering helpful content, including exercise videos, wellbeing guidance, and webinar recordings.
Main purposes of role: We are looking for a dedicated volunteer to help manage our YouTube channel. This role involves scheduling and uploading content, liaising with staff and volunteers to identify and create video content, and supporting video editing and production. The ideal volunteer will have technical know-how of relevant video editing and a passion for creating engaging, accessible content for the MCAS community.
Key tasks:
Content Management: Schedule, upload, and organise video content on the charity’s YouTube channel using a Trello planning tool.
Collaboration: Work with staff and volunteers to identify content ideas and gather video materials.
Editing & Creation: Support video editing, enhance content quality, and create engaging visuals when needed.
Technical Support: Ensure videos are properly formatted, include captions when necessary, and meet accessibility standards.
Engagement & Optimisation: Add descriptions, tags, and thumbnails to improve video reach and engagement.
Skills and Experience
Experience with YouTube content management, including scheduling and uploading videos.
Basic video editing skills (e.g., using iMovie, Adobe Premiere Pro, CapCut, or other video editing tools).
Good communication skills and ability to work with a team.
Strong attention to detail and ability to ensure high-quality content.
Understanding of accessibility considerations (e.g., captions, clear audio).
Interest in health and wellbeing topics is a plus, but not essential.
Key results/objectives
The creation of engaging and informative videos for the MCAS community and medical professionals, increasing awareness and understanding of MCAS.
Improving the quality of life of people with MCAS through access to information and support.
A minimum of 2 new videos per week are uploaded to the Mast Cell Action YouTube Channel
YouTube interactions and engagement increases
Mast Cell Action YouTube videos are sought out as an authoritative source of information about MCAS.
What You’ll Gain:
Expand your experience in digital content management and video production.
Opportunity to contribute to a meaningful cause and support the MCAS community.
Flexible, remote volunteering to suit your availability.
A supportive and inclusive environment where you can collaborate with a caring and friendly team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What’s involved?
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Write & design a branch/group newsletter
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Compile the newsletter with contributions and support from volunteers, members and local partners
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Organise the distribution of the newsletter to all local members
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Contribute to the national volunteering newsletter
This role will suit me if I:
- Have good writing skills
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Am creative and have good attention to detail
-
Have good organisation and communications skills
-
Have good computer skills
What’s in it for me?
-
Enhance your writing, communication and editing skills
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Become part of a friendly and dedicated team
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Make a positive impact to the lives of people affected by MND
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Get access to a range of learning opportunities
How flexible is the role?
The Newsletter editor will work for approximately 2 hours a week and attend on average 12 committee/planning meetings a year, plus adhoc meeting with MND Staff and volunteer group Leaders.
What sort of training/induction will I receive before starting?
You’ll be inducted into the role and informed about the Association. As part of this, you will receive e-learning, face-to-face training and mentoring. The training programme will also include experiential and reflective learning.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help our feline friends. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.
What can you expect to be doing?
- Planning fundraising events and activities like cake sales, quiz nights and barn dances in Mid-Kent
- Providing the treasurer with information on funds raised from fundraising events
- Encouraging and promoting a professional image of Cats Protection
- Following policies and guidelines and ensuring licences and permits are obtained for events
A bit more information about this role and the team
- This is a flexible role. The amount of time you offer can work to your availability and convenience.
- There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
- You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
- We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds through events. You will also meet new people, make new friends and be part of a dedicated group of volunteers.
We’re looking for someone with
- Good organisational skills
- Strong interpersonal skills
- The ability to prioritise and delegate
- An appreciation of the importance of handling money and charity resources responsibly
- Knowledge of your local community
Time expectation
Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
What can you expect to be doing?
- Supporting and encouraging a team of fundraising volunteers
- Planning fundraising events and activities with your team in the Swale area ME9, ME10, ME11, ME12, ME13
- Allocating tasks before and during fundraising events
- Keeping financial records from fundraising events
- Encouraging and promoting a professional image of Cats Protection
- Following policies and guidelines and ensuring licences and permits are obtained for events
A bit more information about this role and the team
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Great people skills and the ability to bring out the best in others
- Excellent organisational skills
- The ability to prioritise and delegate
- An appreciation of the importance of handling money and charity resources responsibly
- Fine-tuned communication skills and a passion for engaging with people within your local community
- Basic IT skills to use Cats Protection systems - training and support can be provided
- Committee volunteers need to be aged 18+
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of job: The Facebook Member Supporters plays a crucial role in creating a safe, supportive, and engaging environment for members of Mast Cell Action’s Adult and Parent/Carer support groups. This volunteer position focuses on ensuring that the group remains a positive and informative space, while upholding group rules, safeguarding members, and representing the charity with empathy and care.
Department: Community Engagement
Weekly Hours: 4+
Position reports to: Community Engagement Coordinator
Salary: N/A - Voluntary
Key tasks include:
Membership Management: Review and approve or decline group membership requests.
Group Rule Enforcement: Familiarise yourself with group rules and ensure they are upheld. This involves deleting posts or comments that break group rules, providing feedback to members, issuing warnings, suspensions and bans.
Charity Representation: Engage with members regularly by commenting on posts with empathy and support. This may involve referring members to Mast Cell Action resources and events as appropriate.
Post Approval
Safeguarding: Act promptly on posts that may indicate a safeguarding issue, following our internal policies and procedures.
Escalation & Communication of issues your supervisor
Skills and Experience:
Strong understanding of Facebook group functionality (approving members, moderating posts, managing comments).
Excellent communication and interpersonal skills.
Empathy, patience, and the ability to engage with people experiencing health challenges.
Commitment to upholding group rules and creating a positive, inclusive space.
Awareness of safeguarding principles and willingness to escalate concerns.
Support and Training:
Member Supporters will receive an induction and ongoing support from Mast Cell Action staff.
Access to a WhatsApp group for moderators to communicate, share concerns, and seek advice.
Regular check-ins to provide feedback, celebrate successes, and address any challenges.
Key Objectives: By volunteering as a Facebook Member Supporter, you’ll help create a safe, compassionate, and empowering space for people with MCAS and their families, fostering community and reducing isolation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
This is a fantastic opportunity to be part of an important departments in our organisation, working with the team on fundraising efforts while gaining valuable experience within Emerge Worldwide. We are looking for an individual with the passion and drive for fundraising, to help the organisation reach our fundraising goals and enable us to achieve the crucial work we do in raising awareness and prevention against sexual exploitation and sex trafficking.
We make an impactful difference in the lives of children, young people, women and professionals as well as organisations and businesses. There has been a 10% increase in sexual exploitation and sex trafficking against children (NSPCC 2022), and 99% of victims in the commercial sex industry are female (Unseen). We desire to provide free training so as many women and girls are trained, enabling increased protection against this horrific crime.
As a volunteer fundraiser, you’ll be instrumental in the organisation securing the essential funds that allow Emerge Worldwide to reach more people, including supporting and empowering victims and survivors. Your efforts will directly contribute to us offering services to the most vulnerable people.
What are we looking for?
We’re seeking volunteers with experience in fundraising, fundraising research to help drive our fundraising efforts and expand our support network, including sponsorship. Any experience in bid writing is desirable. We are also seeking volunteers who have event planning and project planning experience.
This role will include:
● Researching funding and sponsorship opportunities.
● Exploring additional fundraising opportunities and strategies.
● Developing a simple donor journey and stewardship plan to engage supporters, providing ways to deepen their connection with our charity.
● Assisting in the planning and organisation of fundraising activities and events.
● Reaching out to businesses and companies for potential partnerships and donation opportunities.
● Supporting the promotion of our fundraising initiatives and activities.
● Assisting with online fundraising efforts.
● Contributing creative fundraising ideas to boost engagement and donations.
● Collaborating with our Social Media team to create engaging content and campaigns that promote our fundraising efforts, increase visibility, and inspire community support.
We are looking for volunteers who have:
● A track record in delivering successful fundraising.
● Experience of fundraising in the charity sector is desirable but not essential.
● Experience in planning successful events and activities.
● Good knowledge of the current fundraising landscape and interest in keeping up to date with fundraising trends.
● Reliable, organised with good timekeeping.
● Able to work independently and proactively as well as in a team.
● Clear and confident in communication.
● Excellent working knowledge and comprehension of written English.
What you will gain:
This role provides a fantastic opportunity to gain hands-on experience in fundraising, bid writing (where applicable), and event planning. You’ll develop valuable skills in building partnerships, communication, and project management—skills that are highly sought after across many sectors. In addition to gaining practical experience, you’ll be part of a passionate and supportive team, working closely with experienced professionals who are eager to help you grow, share their expertise, and celebrate your achievements.
By volunteering with us, you’ll experience the profound impact of helping your community receive awareness, prevention and interventions that will help safeguard and protect them against sexual exploitation and sex trafficking, as well as empowering and supporting victims and survivors. This is a perfect role for anyone looking to start or advance a career in the charity sector, communications, or event management, as well as for those who want to make a meaningful difference with their skills.
We are a welcoming team, dedicated to creating a positive and engaging volunteer experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.
Please note that we will request references, and a DBS check will be required due to the nature of our work.
Raising awareness and prevention on sexual exploitation & sex trafficking. Amplifying our voice until freedom is experienced for all women and girls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of job: The Facebook Member Supporters plays a crucial role in creating a safe, supportive, and engaging environment for members of Mast Cell Action’s Adult and Parent/Carer support groups. This volunteer position focuses on ensuring that the group remains a positive and informative space, while upholding group rules, safeguarding members, and representing the charity with empathy and care.
Department: Community Engagement
Weekly Hours: 4+
Position reports to: Community Engagement Coordinator
Salary: N/A - Voluntary
Key tasks include:
Membership Management: Review and approve or decline group membership requests.
Group Rule Enforcement: Familiarise yourself with group rules and ensure they are upheld. This involves deleting posts or comments that break group rules, providing feedback to members, issuing warnings, suspensions and bans.
Charity Representation: Engage with members regularly by commenting on posts with empathy and support. This may involve referring members to Mast Cell Action resources and events as appropriate.
Post Approval
Safeguarding: Act promptly on posts that may indicate a safeguarding issue, following our internal policies and procedures.
Escalation & Communication of issues your supervisor
Skills and Experience:
Strong understanding of Facebook group functionality (approving members, moderating posts, managing comments).
Excellent communication and interpersonal skills.
Empathy, patience, and the ability to engage with people experiencing health challenges.
Commitment to upholding group rules and creating a positive, inclusive space.
Awareness of safeguarding principles and willingness to escalate concerns.
Support and Training:
Member Supporters will receive an induction and ongoing support from Mast Cell Action staff.
Access to a WhatsApp group for moderators to communicate, share concerns, and seek advice.
Regular check-ins to provide feedback, celebrate successes, and address any challenges.
Key Objectives: By volunteering as a Facebook Member Supporter, you’ll help create a safe, compassionate, and empowering space for people with MCAS and their families, fostering community and reducing isolation.
The client requests no contact from agencies or media sales.
Bats are amazing animals and an important part of our natural environment. There are 18 species of bat in the UK, all of which are protected by law because their numbers have decreased so dramatically. BCT operates a National Bat Helpline to provide almost 15,000 enquirers a year with easily accessible and accurate information, including getting injured bats to the care they need. The Helpline’s role in advising and supporting people who encounter bats is an important part of BCT’s work towards our vision of a world rich in wildlife where bats and people thrive together.
About the role
As a volunteer you will answer calls from the public, providing advice on bat care calls and putting them in touch with local bat care volunteers where possible. During our emergency service, volunteers will also be advising on calls relating to bat crime. We consistently receive feedback from volunteers to say that this role can be challenging at times due to the volume of calls, but with the support from the team, and the knowledge that they are helping bats and advising members of the public makes it such a rewarding role. Many enjoy it so much that they return to volunteer the next season! Volunteers took about 4,456 calls between May and September last year.
You do not need to have prior experience in conservation to volunteer, anyone who is interested in helping bats is welcome to apply. Volunteering for the Helpline is a great way to get involved in conservation from the comfort of your home and during your spare time.
Commitment
We hope that volunteers will be able to sign up to 3 Bat Watches per month between May – September. A Bat Watch is up to 4 hours (including a 30-minute break), please see our website for Bat Watch times.
All you need is:
- A computer/laptop with internet access (or a tablet, although a computer is preferable).
- A speaker/mic or headset to use with your computer, as phone calls will be received using an internet app on your device.
- A phone with reliable reception for contacting support staff where needed
Skills and abilities
- Competent in using computers and entering data onto an online form.
- Accurate record-keeping.
- An interest in UK wildlife and conservation and/or animal welfare.
- Affective communication skills and ability to reassure members of the public during calls.
- Willingness to spend additional time reading training materials and keeping up to date with communications from the project coordinator.
Training and support
Returning summer volunteers (2023 or 2024) will receive a refresher training video. Each new or returning summer volunteer (pre-2023) must attend an online training day in April as well as complete some introductory online training in their own time. This year’s training dates are:
- Saturday 5th April
- Tuesday 8th April
- Thursday 10th April
Training days will run between 10:30am and 2:30pm with breaks.
All volunteers will also receive a comprehensive manual and full support from BCT staff during their assigned bat watches and throughout the season. During the virtual training day, we will provide an induction explaining what we do and how volunteers fit within our organisation. We will also provide training to assist you to meet the standards we expect from volunteers.
How to sign up
To find out more and sign up, please follow the link to our website. You will need to create a Better Impact account to sign up.
This is a voluntary position that supports the work of the Helpline services and is not replacing the work of a paid member of staff. This role description does not form part of any contract of employment. We are unable to take applications from individuals under the age of 18.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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FaithInvest is seeking an experienced fundraising professional to volunteer their expertise for our development efforts, for 6 months initially. We need your help to develop grant applications to philanthropies, trusts, and foundations, which showcase our dynamic operations strategy.
We are a charity dedicated to helping faith organizations align their investments with their values. You won't be working alone- you will be supporting our operations team, who will in turn support you. We anticipate that you will actively participate in shaping our fundraising strategy.
The ideal volunteer will:
- Have significant hands-on experience in charitable fundraising and donor relations
- Be willing to share fundraising strategies and best practices with our staff
- Support the development and execution of fundraising campaigns
- Have connections within philanthropic and faith-based communities
- Be passionate about helping faith groups maximize their impact
This is a remote volunteer position open to candidates globally. In this role, you'll have the opportunity to:
- Help develop and refine our fundraising strategy
- Guide the growth of our development program
- Make a meaningful impact in helping faith groups align their investments with their values
- Share your fundraising expertise with our dedicated staff
- Actively participate in fundraising initiatives
- Participate in remote strategy sessions and discussions
Faith organizations have tremendous potential to create positive and transformative change through their vast financial resources. We're looking for an experienced fundraiser with a strong faith background who shares our vision of helping faiths invest for the benefit of people and planet. This volunteer role offers the opportunity to strengthen our capabilities through both strategic guidance and hands-on support, ultimately helping faith groups align their investments with their values and create lasting impact.
This would be an ideal role for a retired or semi-retired development professional who is keen to use their expertise to make a difference.
Opportunity to join this ambitious, environmental charity at a crucial time to bring your knowledge of planning and strategic thinking to support our new 5-year strategy, at a time where London's green spaces are under increasing threat.
About CPRE London
Our mission to make London a well-planned, greener, climate resilient and nature rich city, which benefits everyone.
Our vision is that by 2035 London has become a well-planned, climate resilient, nature rich city. It is surrounded by a flourishing Green Belt, with a ring of trees and other habitats. It has an expanding network of green spaces, which are well used by all. Streets are greener and encourage walking and cycling. Development includes more affordable, well-designed homes with good facilities nearby to reduce car dependency and support Londoners to live low carbon, healthy lives.
England’s leading countryside charity comprises a National Office and 42 local CPREs, each operating as a distinct charity. At a national level, CPRE campaigns for a beautiful and thriving countryside that is valued, enjoyed and accessible to everyone.
At CPRE London our focus in 2025 is on the following areas::
- Creating an M25 of trees around the capital London Tree Ring Project
- Highlighting the importance of the Green Belt in a climate and nature crisis
- Establishing 10 New Parks
- Expanding and strengthening London Friends of Green Space Network and GoParks London
These are in addition to our core case work supporting local campaigners stand up to threats to local green spaces and the environmental, health and well-being benefits these bring. More details about CPRE’s work is on our website.
Role of Trustee
The Trustee board is the principle governing body of CPRE London and is collectively responsible for the leadership and direction of the charity.
As a Trustee your role includes:
- Developing and overseeing implementation of our strategic plan to help us to deliver our vision.
- Offering independence, external perspective, skills and challenge
- Mentoring and supporting the staff and volunteers.
What we are seeking: Although keen to appoint dedicated Trustees offering a breadth of skills who share our aims, the Trustee board have identified key areas where specific knowledge and experience would be welcomed to complement the existing team:
Knowledge, skills and experience of housing policy and/or the planning system and planning law, relevant to ensuring that we encourage and influence planners and developers to maximise use of using housing stock, other buildings and brownfield sites in the creation of genuinely affordable housing, and that development is in line with our vision for London. Additional, useful background knowledge for any of our trustees includes:
- Technical knowledge of ecology / horticulture / forestry
- Experience with an environmental organisation or charity but this is not essential.
To best represent London’s diverse community on our Boards of Trustees and ensure all residents benefit from our green space advocacy, we welcome applicants from all backgrounds.
Commitment:Estimate 1-2 days per month plus 4 board meetings
The Trustee board meets four times a year at our London office in Farringdon with meetings starting at 18.00 and generally finishing by 20.00. There may be ad hoc commitments in between the board meetings. In the autumn, the Trustees and staff attend a one-day off-site strategy meeting in the Greater London area. Trustees are also encouraged to attend the AGM.
All Trustees usually serve a three-year term of office from election at the annual AGM and are eligible for re-election for up to a further three years.
What difference will you make?
Opportunity to contribute to our new strategic plan and help steer the direction of CPRE London for the next 5 years. Your chance to influence through teamwork: working with the Director, staff, and other trustees to ensure that the charity’s strategy is achieved and modified as necessary to embrace new ideas or changes in circumstances; optional involvement with our team of dedicated volunteers.
Deadline: 2nd April 2025
The client requests no contact from agencies or media sales.