Volunteer Services Officer Jobs
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.
Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.
A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:59 on Monday 18th November 2024
Interview Dates:
- First Interviews will be held online on Thursday 28th November 2024
- Second Interviews will be held in person on Thursday 5th December 2024 at Independent Age, 19 Avonmore Road, W14 8RR.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as our Senior Legacy & In Memory Stewardship Officer to manage our Legacy and In Memory Retention and Stewardship programme – delivering bespoke and personal, multi-discipline stewardship and excellent supporter care to Legacy enquirers, Legacy pledgers and In Memory Donors, to build lasting relationships with these audiences and maximise income.
To be successful in this role, you will have proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of retention and stewardship journeys, as well as excellent interpersonal skills and a track record of building, maintaining and managing successful individual relationships with a variety of stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th November 2024
Interview date(s): 26th & 28th November 2024 (1st round, video); 3rd December 2024 (2nd round, in person)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
We are delighted to be supporting a national health focused charity to find a part time, temporary Helpline Support Services Volunteer Officer. This role is for 6 months for 21 hours per week and offers hybrid working with only one day per month in their London Office.
You will support with the recruitment, training and development of Helpline Volunteers and Befriending Volunteers. Supporting volunteers in carrying out their roles effectively in providing emotional support, information, and befriending support to people affected by MS.
You will provide support and guidance to volunteers within the Helpline services team including recruitment and training. You will also provide continuous service referral management for national befriending service and provide continuous support to Befriending Volunteers.
You will also support the Helpline Services Volunteer Manager with embedding new volunteer projects into the Helpline and answer enquiries through a range of channels giving up to date, quality, trusted information and emotional support.
The role will require you to contribute to Helpline services out of hours cover between 5-7pm on a weekly basis including supporting volunteers and staff on evening shifts and support with managing safeguarding enquiries as part of the Safeguarding Responder Group including filling in relevant forms and providing relevant. You will also coordinate volunteer recognition events at regular intervals that increase engagement and development.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Customer Services Officer
Salary: Up to £24,000
Location: Newark with flexibility to work from home on Mondays and Fridays
Full time: 35 hours per week (Mon-Fri)
Permanent
Closing date for applications: 17th November 2024
First interview: 2nd December 2024 (in the Newark office)
Second interview: 10th December 2024
About Us
The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About You
Are you looking for the chance to work for one of the UK’s best-loved nature charities? If yes, then we have an exciting opportunity for you! We are looking for someone with experience of working within a customer service function with excellent communication and interpersonal skills and an excellent understanding of the principles of good customer care. This is an amazing opportunity for a capable and passionate person who understands both nature and people. The role also has some line management responsibilities.
The successful candidate will be a team player, with great attention to detail as well as having excellent organisation and administration skills. You will be responsible for processing calls and emails and greeting visitors. You will need to use your initiative to handle and manage difficult situations. You will have experience and a strong knowledge of using databases and Microsoft Office. You will enjoy providing assistance to the wider team and have an enthusiasm for providing first rate administrative support. You will enjoy taking responsibility for the organising and administration of some of our internal events.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.
RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.
At TreeHouse School, we're looking for a SEND Officer to join our team.
You'll lead the scheduling and coordination of the statutory annual review process and be responsible for planning, organising, minuting and drafting all annual review paperwork. You'll support the effective provision of the school office administration by having regulatory knowledge to meet the needs of TreeHouse School and work closely with the reception team where required to support a variety of stakeholders.
You'll liaise closely with the school based Transdisciplinary Team staff, including class teachers, OT, SaLT, PBS specialists as well as outside agencies. You'll manage and organise pupil appointments, including informing parents/carers. You'll manage diaries/Outlook calendars, make appointments, book meetings and training rooms, whilst also being responsible for meeting minutes and note taking.
We are looking for someone who has:
- Formal administrative/reception qualification or equivalent experience
- Excellent working knowledge of SEND code of practice and Annual review process
- Experience of working within a similar SEND organisation/school/charity environment
- Experience of using own initiative to plan, organise and manage own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Finance Officer will be involved in all aspects of the charity’s financial operations, this is a very broad role. From handling small donations like a child’s pocket money right up to processing large grants. You will be the first point of call for financial queries and questions arising from our team. You will process purchase and sales invoices, volunteer, and staff expenses. You will support grant and other fundraising applications, process donations from a variety of different platforms, deal with gift aid and banking. You will need to be an analytical problem solver able to work on your own and as part of our team.
To help everyone access food and toiletries while a longer term solution is developed
The client requests no contact from agencies or media sales.
We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.
This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.
Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.
You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.
Overview of post
- To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
- To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
- To identify and report pilot projects that emerge from needs identified through forum members.
- To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
- To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
- To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
- To assist with the recruitment and management of volunteers.
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
The client requests no contact from agencies or media sales.
TLC: Talk, Listen, Change is a non-profit organisation with a 40-year history, driven by the belief that safe, healthy and happy relationships are the bedrock of emotional well-being. We are counsellors, therapists, mediators, support workers and volunteers. Together, we deliver essential domestic abuse, therapeutic well-being and mediation services to communities nationwide. Now, we aim to extend our services to even more people and plan to launch new initiatives to reach underserved communities. Are you a passionate and resilient Services Director? Can you help us shape and implement these future plans?
Job Purpose
You’ll lead and develop the delivery of all our Therapeutic Wellbeing, Domestic Abuse and Mediation services, ensuring the high performance of services and a commitment to listening to the voice of those we serve.
Your role will be crucial in fostering a culture of continuous improvement where every team member is empowered to contribute to our growth.
You’ll be the face of TLC at meetings relating to existing service delivery, playing a crucial role as a passionate advocate for relationship support.
With a strategic and commercial eye on the future of all our services, you’ll play a key role in developing a growth mindset throughout the team, influencing our strategic direction.
Our ideal candidate
- Passionate about the need for high quality, impactful services
- Committed to our values of safe, authentic and person-centred support
- An inspiring leader with charity experience
- A generous collaborator
- An excellent communicator
- Keen to develop professionally and personally
TLC: Talk Listen Change is committed to creating a diverse leadership team and positively encourages applications from people who are a from a global majority ethnicity and from all genders.
What’s in it for you
- The opportunity to bring positive change to the lives of adults, children and families.
- An exciting, pivotal and influential role.
- The opportunity to be a key member of TLC Executive Leadership Team and internal lead for Board Services Committee.
- The opportunity to lead all our charitable services including domestic abuse, therapeutic wellbeing and mediation plus others in the future.
- The chance to play a pivotal role in developing our UK-wide service reach.
- Flexible working arrangements, working in whichever way helps you to perform at your best.
- 25 days annual leave plus bank holidays and 3 additional days between Christmas and New Year.
- Day off for Birthday, after completion of probation, Wellbeing Day and Volunteering Day.
We believe in fostering a work environment that supports flexibility and productivity. We understand that everyone has unique needs and responsibilities, and we are committed to accommodating flexible working arrangements to help our team members perform at their best. Whether you need to adjust your hours, work remotely, or explore other flexible options, we are open to discussing and accommodating your requests. Join us and experience a workplace that values your individual work style and well-being.
Please note this post is subject to a DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?
If so get in touch with us!
At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall management of the charity and our friendly team of 12 staff.
The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.
Our Services and Projects
- Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
- Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
- Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
- Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
- Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector. Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.
If you enjoy a challenge then this is the role for you.
Please read the Recruitment pack attached
The client requests no contact from agencies or media sales.
Alive is seeking a talented individual to oversee and manage our Community Older People’s Services. This will involve leading a team of committed and talented staff delivering our gardening and horticulture therapy services (allotments/community gardens/hospital gardens) and our dementia Meeting Centres. You will have strong experience of working in the health care sector, in particular dementia, and a passion for providing person centred care and services for older people. A compassionate and empathetic leader, you will have strong people skills with experience in management and be able to inspire and motivate a team.
Alive is the UK’s leading charity enriching the lives of older people and training their carers. We believe passionately that all older people should feel connected to the world around them and our award-winning and innovative activity in the community and care settings make this possible, alongside the training and coaching we deliver to carers to equip them to engage older people more meaningfully. To find out more about our work, and read inspiring case studies, please go to our website.
This is a fantastic opportunity to join a vibrant and innovative charity, and to help bring enjoyment and vitality to some of the most vulnerable older people in society.
We are looking for someone who can ideally work 4 days a week, but we would be interested in candidates who are able to work for 3 or 5 days a week and will adapt the job accordingly.
Please see the job description and person specification for details. To apply, please send in your CV with a covering letter detailing why you match the job description and would like to work for Alive. Please send your information in to Alive by 5pm 7th November 2024. Interviews will be held 14/15 November and second interviews 21/22 November.
If you would like any further information or for an informal chat, please call the CEO, Isobel Jones in the office.
Please send in your CV with a covering letter detailing why you are suited to the post.
To ensure older people live lives full of joy, meaning and opportunity.
The client requests no contact from agencies or media sales.
Job description
Job title: Network Development Officer – Stronger Together Project
Location: Wales
Salary: £25,000/annum ( £10,000 pro rata)
Hours: 14 hours per week - we are a flexible working organisation.
Fixed term contract till August 2025
This role is funded by the Community Lottery Fund
Job Purpose
An exciting opportunity has arisen to join the Pride Cymru team as part of a Community Lottery funded project. The overarching aim of the Stronger Together project is to increase LGBTQ+ community cohesion and resilience across Wales. The role would have the following aims
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To support the development of a Pride organisers network across Wales enabling skill and information sharing and joint working.
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To increase sectoral resilience through collaboration, information, co-production
and relationship building.
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To advance understanding of intersectionality and the needs of underserved LGBTQ+ communities, leading to improved and more resilient services.
This role is for someone who is committed to promoting equality and inclusion. They will be self-motivated and enthusiastic and a confident communicator.
Responsibilities
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The development and servicing of a forum for Pride organisers in Wales, working alongside external forum partners.
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To ensure communication between network partners including occasional written bulletins and social media.
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To identify opportunities for training, funding and resource development.
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To deliver the project on time and to budget, keeping track of expenditure and reporting any potential variances.
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To represent the project and Pride Cymru at events, conferences and meetings.
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To promote the project through social and other media activities in liaison with Pride Cymru’s marketing team.
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To work with volunteers to promote attendance at Prides across Wales.
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To work with the project team and charity manager to deliver an evaluation and report for funders.
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To undertake other tasks and responsibilities compatible with the level and nature of the post as required by the Charity Manager from time to time.
Please apply by submitting a detailed CV and covering letter that outlines your relevant experience and how you match the criteria in the person specification.
We value diversity and aspire to reflect this in our workforce. We welcome applications from people from all sections of the community and encourage them from underserved and under-represented groups.
This post is home working based with the option of working in the Cardiff city centre based office.
There is an occasional requirement for evening/ weekend work in this job when needed.
We're a flexible working organisation.
Please apply by submitting a detailed CV and covering letter that outlines your relevant experience and how you match the criteria in the person specification.
Gwnewch gais trwy gyflwyno CV manwl a llythyr eglurhaol sy'n amlinellu eich profiad perthnasol a sut rydych yn cyd-fynd â'r meini prawf yn y fanyleb person.
We are a Welsh volunteer-led charity that works to promote the elimination of discrimination be it on the grounds of sexual orientation and/or gender.
The client requests no contact from agencies or media sales.
The person we are looking for will be well organised, motivated and aware of the nuanced issues affecting diverse and disadvantaged communities. Their duties include arranging training, workshops and outreach visits to create awareness of human rights legislation and the practical impacts in areas with large, transient communities.
The Outreach Worker will act as primary contact for the project and policy work and ensure good working relationships with a range of key contacts including policy and programmes partners.
This post is funded by The Baring Foundation.
Reports to: SCA Director
Duration: 4 year fixed term contract (with a 3 month probationary period)
Hours: Part-time, 21 hours (3 days) per week
Salary: £22,000 per annum (FTE salary = £36,500)
Location: SCA offices at Southall Town Hall, 1 High Street, Southall, UB1 3HA
Holiday entitlement: 15 days
Duties:
- Developing and delivering Human Rights Act based rights training workshops and support sessions
- Analysing human rights law and development in cases and communicating the practical impact of these through outreach visits to local community sector
- Develop and improve our resources and support sessions on the practical use of UK human rights law
- Plan and develop human rights information resources, including guides, handbooks, factsheets
- Arrange short talks for a range of audiences
- Provide commentary via a range of means including blogs and news pieces (for SCA and for other groups and media), research papers, social media, etc.
- Use initiative to identify and forge relationships with new partners and forums
- Act as primary contact for the programme and policy work and ensure effective relationship management and development.
- Ensure good working relationships with a range of key contacts including policy and programmes partners
- Attend training courses and sessions, as may be required
- To ensure inclusion and diversity in all aspects of SCA's operation and work
- To carry out other duties including outreach work, as may be assigned by the Director, from time to time
Person Specification:
Essential characteristics:
- Have at least two year’s experience of working in the charity sector, voluntary sector, or the public sector in a role with some similar role and functions
- Experience of developing and delivering outreach work to build the capacity of people to develop the knowledge, skills, and confidence to bring about social change
- Understanding of working in the charity sector, and in particular what it means to work for positive change whilst not being a campaign group
- Understanding of human rights law and practice and implications for diverse communities
- Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
- Able to receive visitors and to deal with their queries, signposting to other agencies, where required
- Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
- Experience of report writing, preparing newsletters, project monitoring reports, publicity and promotional material
- High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
- Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
- Work related experience of conducting research either desk-based/legal research and/or participative research directly with stakeholders
- Excellent self-administration and time management skills, with the ability to prioritise and manage multiple tasks simultaneously to a high standard
- Gather monitoring data and produce progress reports and work summaries
- Recruit and train volunteers to assist with project delivery
- To attend meetings and prepare agendas, minutes and other relevant materials
Closing date: Tuesday 19th November – ONLY completed application forms will be accepted. CV’s are not accepted
Interview date: w/c 2nd December 2024
This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
The new CEO will represent the charity across the UK, building strong commercial networks, identifying opportunities for growth, business development and diversification. Furthermore, the role will be ultimately accountable for the operational running of the Association, to ensure legal, regulatory and financial compliance.
The successful applicant must be a ‘people-centred’ leader who believes that success is achieved by enabling others to achieve their potential. Engagement with – and growing of – will be very important. Having a passion for school libraries, children’s literacy and children’s books will be essential. For further details please refer to the CEO Recruitment pack
The client requests no contact from agencies or media sales.
About the Help Chapter
The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.
About the role
As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.
This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.
You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.
You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.
You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.
Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.
What might a day in the life look like?
- Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
- To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
- Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
- Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
- Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
- To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
- A monthly compliance tracker to be shared internally so we know our key areas of focus.
- Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
- To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
- To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
- To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
- To catch up with your Chapter and offer valuable insights and support.
Who are you?
· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment
· You have a can-do attitude and are focused on achieving outcomes
· You’re happy to share your thoughts, skills, knowledge, and experience
· You have an open mindset and embrace new concepts and ideas
· You’re a natural collaborator
· You’re adaptable within a changeable environment
· You thrive in an agile product design and delivery environment
What will be in your toolkit?
· Strong digital skills and a sound understanding of agile values and principles
· A commitment to the organisation’s culture
· Comfortable with ambiguity
· Bravery, courage and an appetite for risk taking
· An exclusive focus on customers
· An enthusiasm for giving and receiving continual feedback
Disclosure check
This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.
Our expectations
We expect all staff to:
· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.
· take responsibility for promoting and safeguarding the welfare of children and young people.
· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.
The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment.
The client requests no contact from agencies or media sales.
LEGAL OFFICER – EMPLOYMENT LAW
Salary £39,298 per annum
Hours: 35 hours (5 days) Monday – Friday inclusive.
Applications for part-time 28 hours (4 days) a week will also be considered.
Location: Flexible - home-based or hybrid (office and home-based) working available. Occasional travel requirement across England and Wales for meetings or delivery of training. The postholder will be required to attend the office[1] occasionally to attend work meetings.
Contract Permanent
Who are we?
Rights of Women is a long established and well-respected national women's charity providing free legal advice to women to help them navigate their way through the legal system and inform them of their rights. Addressing violence against women and girls is a major part of ensuring that women can achieve equality in society. We also work to influence law and policy and provide training to professionals who work with women.
The Role
We are looking for a qualified woman[2] solicitor or barrister or CILEX member with experience of employment harassment and discrimination law to deliver our vital legal services for women as part of our employment law team.
The Legal Officer (Employment Law) is responsible for delivery of Rights of Women’s core services including providing legal advice on our ‘Sexual Harassment at Work’ telephone advice line, delivering training and writing publications. They also contribute to Rights of Women’s policy and influencing work, specifically related to our 'Sexual Harassment at Work’ advice line and employment law and the management of the legal volunteers to the advice line.
Closing date: Friday 15th November at 17.00. We expect to interview week commencing 25/11/24 and will contact you the week before if you have been shortlisted for interview.
How to apply: Please visit our website for further information about the role and how to apply.
[1] The office is located in a women-only building where service users from a number of organisations attend on a daily basis
[2] This post is open to women-only. Occupational Requirement (Equality Act 2010, Schedule 9 Part 1) applies