Volunteer Programme Manager Jobs

Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

  What the job involves
Our Events and Community Fundraising team raises funds for Prostate Cancer UK through a programme of owned products, activities and events, in addition to third-party challenges. Alongside our two owned events, March for Men and the Grand Depart Classic, we also recruit teams in events such as the TCS London Marathon, Great North Run and the London Landmarks Half Marathon.

In this role, you’ll project manage a number of third-party events which take place across the UK, including our teams at the Brighton Marathon, Edinburgh Marathon Festival and Great North Run. You’ll also be tasked with identifying new opportunities across the UK in the charity events market.

This role will cover all aspects from setting budgets, creating a marketing plan, building the supporter communications, organising event logistics, delivering event weekend support, followed by remittance and thanking to ensure we maximise the funds raised from these events. Alongside this, you’ll work with other teams within Prostate Cancer UK to support the full calendar of events and take the lead with supporting our volunteers at our events.

Working with our Communications teams, you’ll ensure that we make the most of every opportunity, from promoting the events to warm and new audiences, identifying and building relationships with the strongest case studies, to ensuring a high proportion of event participants continue to support us after completing their event.

What we want from you
We’re looking for a dedicated person to join our established, experienced and high-performing Events and Community Fundraising team, that has ambitious plans to grow income to £16M+ by 2030. As a team, we work hard to combine our strengths and motivate each other and share a passion for success. You’ll be joining an experienced and supportive team that will help you grow your strengths and support your development.

You’ll have experience of working in a sporting events team with a background of assisting or leading with the delivery of large-scale events, covering aspects such as marketing, communications and event delivery. Ideally with a solid fundraising background to enable you to hit the ground running. You’ll also have excellent communication skills and can motivate and inspire for our cause. Strong organisational skills will be combined with the ability to prioritise a busy workload and work to tight deadlines.

You’ll have the energy and passion to provide crucial input to this sector-leading team. This is a fantastic opportunity for the right person to grow, develop and gain valuable skills and experience in a fundraising role within a progressive and innovative organisation. You’ll be part of a passionate team to stop men dying from prostate cancer.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Ally's to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Ally's to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.   

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

The closing date is Sunday 2nd March 2025.  Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 10th March 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

You’ll work particularly closely with senior managers to attract, retain and develop a diverse and talented workforce. You will be responsible for day-to-day leadership of people operations, volunteer development, internal communications and learning. You will promote a culture of continuous learning, innovation, and collaboration across The Charity, whilst ensuring that we adhere to relevant employment legislation and good practice.

The role will be responsible for leading a small, capable team of HR, Volunteering, and Learning and Engagement colleagues in support of our strategic priorities. We’re a small team, requiring you to flex between strategic activity and hands-on operational management.

You’ll be an experienced Human Resources professional with the expertise and knowledge to develop and drive forward our people priorities, supporting team members and volunteers to thrive at work. And as a member of the CIPD, ideally Chartered, you will understand the importance of working in true partnership to advise and support your leadership peers. Charity experience is essential.

KEY ACCOUNTABILITIES:

Leading People Operations: embedding excellent policies and processes, and advisory support

• Provide leadership of the the day-to-day People and Culture team at the Charity, including direct management of the People and Culture Manager, Volunteer Development Manager, and Learning and Engagement Manager.
• Develop strong relationships with internal and external stakeholders, including engaging Champions Groups e.g. EDI Champions, to make The Charity a great place to work
• Provide senior leadership advisory support to Heads of Teams peers and the Senior Leadership Team to ensure we have the right skills and culture to enable our strategic priorities
• Provide advice, guidance and support to leaders and manager on employment law, people policies and practices, and manage complex employee relations matters as required
• Oversee the management of people operations suppliers, including with payroll and pensions, and setting and tracking the People and Culture budget in support of our people priorities
• Work with the People and Culture Manager to develop and deliver innovative recruitment plans that attract talented and diverse candidates, and inclusive selection and onboarding processes
• Work with the support of the People and Culture Manager to collect and report meaningful people data to inform decision-making, supporting retention and engagement.
• Work with the People and Culture Manager to evaluate, develop and manage wellbeing programmes that support the physical, mental, and emotional health of The Charity team
• Work with the Learning and Engagement Manager to develop a career framework that rewards and recognises strong performance and provides meaningful career development opportunities
• Work with the Learning and Engagement Manager to embed a culture of listening at The Charity, where people’s ideas and concerns are sought, listened to, and responded to. This includes overseeing strong internal communication.

Leading and delivering people and culture projects

• Support the Director of People and Culture to lead and deliver projects and initiatives in support of The Charity’s EDI plan, promoting diversity, equity, and inclusion within The Charity, and working to ensure that our team reflects the diverse communities that we serve.
• Lead change management projects, whether that’s supporting organisational growth, redesign to support capacity and capability for the future, or responding to external challenges

Hours: 27.5 hours per week Mon – Fri. Daily working hours can be 9 - 3, 9:30 - 3:30 or 10 - 4. Half hour unpaid break.

Contract: Fixed term until 31st March 2026, strong possibility of continuity. We are looking for someone to start in March 25.  

Responsible to:  Nightingale Service Manager

Location: Hybrid – White House Community Centre, Hampton and from home. Working from office for all hours available if preferred. Other locations as needed.

Salary: £27 – 28.5k FTE DOE plus 5% pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.

We currently have an excellent administrator opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides much needed free support to local older people who have been discharged from hospital or become unwell in the community – with a particular emphasis on those living alone and without family support. 

Our small team of team & volunteers are  involved in organising and delivering tasks which facilitate a speedy hospital discharge and make homes safer to avoid admission – including fitting keysafes, moving furniture, shopping, giving advice and coordinating with health & social teams. 

This busy role will include:

- Taking referrals into the service and adding to the CRM / database.

- Updating CRM / database and gathering information for the team to support clients.

- Coordinating Nightingale staff and volunteers to ensure tasks essential for a safe discharge are complete.

- Ensure the individual receives the support/services they need taking a holistic approach – working and communicating with staff, referrers, clients, family members, carers, social workers, hospitals and other Age UK Richmond and voluntary sector services. 

We are looking for an individual with excellent administration and IT skills with experience in a health or social care related field being highly desirable. A proactive, enthusiastic and highly organised approach is also essential.

Please click on apply to be taken to our website for morre information and how to apply. Application deadline 26th February 2025 at 9 a.m.  with interviews in Hampton on the 3rd March 2025.

About the Refugee Employment Network 

At the Refugee Employment Network, it’s our mission to ensure that all refugees can access appropriate, fulfilling and paid employment in the UK.

The Refugee Employment Network (REN) is the UK’s only national network dedicated exclusively to refugee employment. With a growing network of 400+ members across all four UK nations, REN is uniting a national community committed to creating opportunities for refugees, spanning a wide range of industries and professions.

About the role

As Network Coordinator, you will play a key role in strengthening and expanding the Refugee Employment Network (REN). Working closely with the CEO, you will support its growth by improving engagement with network members, ultimately enhancing employment outcomes for refugee talent and strengthening hiring practices across UK businesses.

You will collaborate with network partners, experts by experience, businesses, and refugee support organisations to convene and facilitate meetings, working groups, training, and advisory boards that share best practices, pilot initiatives, and build skills to enhance refugee employment.

Additionally, you will represent REN at events, speaking on the barriers refugees face in accessing work, and contribute to the delivery of impactful projects and programmes.

Purpose of the role

• Strengthen the Refugee Employment Network by delivering events and opportunities for members to share knowledge, best practices, and collaborate on initiatives to advance refugee employment. 

• Support refugees in accessing fulfilling employment that matches their skills,  qualifications and experience, and employers to access refugee talent through REN’s Refugee Jobs Board, mentoring programmes and Refugee Job Fairs

• Ensure the smooth administration of REN, including project and organisational admin, event planning and coordination, communications with network members, and managing job board listings.

Key responsibilities 

1. Member Engagement: 

• Act as the key point of contact for REN members, providing timely responses and support.

• Ensure all member information is captured and kept up to date on our database and website

• Organise meetings and networking opportunities to facilitate relationships, share learning, and collaboration on employability skills workshops, job fairs, and mentoring projects.

• Provide clear communications to participants, members and partners through emails, website copy and newsletters.

2. Event Coordination: 

• Coordinate a calendar of events, including job fairs, member meet-ups, an annual conference and training sessions, managing project timelines, registration, and evaluation.

• Provide logistical and administrative support for events, Job Fairs, workshops, and member activities including bookings, delegate lists, venue coordination and catering.

• Attend and facilitate in-person and online events, representing the Refugee Employment Network and welcoming participants and partners.

3. Mentoring Projects:

• Coordinate the day to day running of mentoring projects, including reviewing mentee and mentor applications, matching mentors with mentees and being the first point of contact for all mentors and mentees. 

• Design and deliver mentoring training, guides, and toolkits to ensure impactful mentoring experiences. 

• Monitor and capture impact through surveys, focus groups, drop- sessions, impact reports and case studies

4. Jobs Board administration: 

• Regularly upload job opportunities to the Refugee Jobs Board and serve as the first point of contact for employers, recruiters, and job seekers.

• Work closely with the CEO on the digital development of the jobs board

5. Administration & Database Management: 

• Maintain accurate records and manage project data to support programme development, insights and data gathering and sharing. 

• Provide the day-to-day administration of Refugee Employment Network’s projects, membership, events and jobs board.

6. Communications and Impact: 

• Create clear and compelling communication through the website, newsletters, and social media platforms. 

• Create case studies and social media content that shows the impact of our work, raises the profile of the Refugee Employment Network and showcases network members work in advancing refugee employment in the UK

• Collect and analyse data to develop impact reports demonstrating the effectiveness of REN’s work. 

Expert by Experience

We strongly encourage applications from individuals who are experts by experience, including refugees, forcibly displaced people or migrants with direct, first-hand experience of the issues and challenges faced within the UK asylum or immigration system. At the Refugee Employment Network, we believe that Experts by Experience bring unique and powerful insights that can drive positive change in refugee employment across the UK. .

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.

How to apply

To apply, please read the job specification and complete the Typeform application form by 5pm on Sunday, 2 March. You will be asked to upload your CV and a cover letter (no more than 2 pages) when completing the Typefrom application. 

Head of Fundraising (full time employment contract)
£54,000 pa; 7.5% pension contribution by St James’s with 0.5% contribution by the employee; 25 days annual leave plus public holidays. 

St James’s Church Piccadilly is at an exciting moment in its 340 year history. Fundraising for the ‘Wren Project’, a £20m capital campaign, and plans for an endowment campaign, are well underway and the team is progressing well towards its initial target. 

This new role will lead the staff team, liaising closely with the contracted Director of Development, in ensuring the Wren Project funding is delivered, and that necessary funds for the social outreach, arts programming and running costs of the church are raised in a timely and effective manner. 

Experience in fund raising in the charity sector is essential, including a good understanding of the regulatory environment. Experience in fund raising in the faith sector would be an advantage. 

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+. 

Role description and person specification and application form (referee information required) can be downloaded at St James's website.

Closing date for applications is midday Monday 3rd March  2025. Interviews will be held on-site at St James’s Piccadilly and are planned for Thursday 13th March 2025. Aiming for a start date as soon as possible.

Deputy Chief Executive 

Role: Deputy Chief Executive 
Salary: £64,452 FTE per annum starting salary 
Working hours: Full time (35 hours per week) - open to flexibility 
Location: Homebased with occasional travel to the Stockport office and frequent attendance at events and membership visits 
Contract: Permanent 
Reports to: Charity Chief Executive 
 
Do you believe in the transformative power of education to change people and society for the better? Would you like to help hundreds of education charities (students’ unions) be even more effective and impactful?
 
If so, our client are looking for a leader who can help develop and champion students’ unions so they can maximise and harness opportunities for their students. 
 
About The Charity 
 
They are a membership organisation that provides expertise, resources, programmes and collective buying to give students’ unions what they need to thrive. 
 
They offer support in several areas from managing a £45m purchasing consortium to drive great value for their members, to development activity, supporting the best potential in students’ unions. Whether it’s championing the sector, coordinating conferences and events or providing support to organisations in crisis, They strive to make a difference for all of their members.
 
About the role: 
 
The Deputy Chief Executive role is a critical leadership role for the Charity. They are looking for someone who has strong relationship management experience, the ability to deliver and implement ideas, confidence in navigating in the complex political arena as well as being flexible and reactive to the changing needs of the organisation’s membership. 
 
The role holder will deputise for the Charity Chief Executive providing strategic leadership and effective governance of the Charity, its Trading Arm, and all Shared Services.
 
The Deputy Chief Executive will oversee Union Development and Talent work to support students’ unions in line with the their Charity Strategy. They will also be responsible for supporting the strategic work around Equality, Diversity, and Inclusion. The Charity adopt a flexible approach to line management and project management. Other direct reporting lines and key projects will be agreed based on strengths and experience. For example, if the successful candidate has a strong commercial background, they may also be asked to line manage the Trading Support function.
 
This role is a fantastic opportunity to test your leadership skills in a national role where your work can have an impact on the effectiveness of a whole sector. 

They offer an inclusive work environment and a very good benefits package. They are a flexible employer and believe passionately in caring for their people. They committed to ensuring that their team reflects the diversity of the world and the student community they serve. 
 
How to Apply 

Please download the candidate pack for more information about the role. 
 
Key Dates 
 
Closing date: 12noon, Monday 10th March 2025 
Longlist interviews (remote): Monday 17th or Tuesday 18th March 2025 
Shortlist interviews (in person): Tuesday 25th March 2025 

REF-219 822

About the organisation

The Botanical Society of Britain and Ireland (BSBI) is the leading charitable organisation promoting the enjoyment, study and conservation of wild plants in Britain and Ireland. We aim to build a diverse community of skilled and enthused botanists, provide data and science to help address biodiversity loss and climate change and disseminate information to drive a passion for plants. To do this we provide opportunities for involvement for all through a range of participation projects, surveys, indoor and outdoor events, training opportunities and the production of books and other resources. Our Distribution Database (DDb) holds over 50 million plant records, making it one of the world’s largest biological recording databases and in March 2023 we published the third Plant Atlas, mapping changes in the distribution of British and Irish flora. Our latest organisational Strategy, available on our website, describes our future plans. 

About the role

An exciting opportunity has arisen to become the first Administration Officer for the Botanical Society of Britain and Ireland. The charity and our membership and activities have grown rapidly over the last five years through two rounds of strategic change. There is continued strong demand for our data, expertise and skills, creating opportunities to develop our projects and partnerships. We need excellent administration in place  to ensure we are deploying our capacity and resources in the best way to support the Society and our members and to advance the understanding and appreciation of wild plants.

This role provides an excellent opportunity to work across the BSBI, supporting staff and volunteers in the smooth running of the Society, helping shape processes for a resilient future. 

The post would suit an early career individual with an interest in botany/ecology who is keen to develop their skills and their network through a full-time post within the charitable sector, or an experienced administrator looking to make a vital contribution to a growing organisation.

How to apply

Read the job description and person specification available on the BSBI website carefully along with the job application guidance notes. Then complete the job application form and personal details form and submit these to the email address provided.

Applications must be received by midnight on Sunday 2 March.

Interviews will be held online on during the week commencing 10 March.

The postholder would ideally take up the position in or before May.

BSBI aims to uphold the principles of equality and diversity in all its activity, including the recruitment and employment of staff. Applications are welcome from all suitably qualified or experienced people, regardless of situation or background. We particularly welcome applicants from those who are currently underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities. Should you have any questions about the role or require any adjustments to the recruitment process, please get in touch through our website.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.

The Legacy and In Memory Officer, alongside their fellow Officer team member, is responsible for delivering excellent donor care and stewardship of Legacy and In Memory supporters, as well as inspiring others to consider supporting the Macular Society in a way that suits them.

Your team is ambitious, curious and actively seeking ways to continue growing income from legacies and in memory donations, using a range of channels. Our team members enjoy working collaboratively, within a positive culture of high support and challenge.

You will contribute towards this by supporting the development of Legacy and In Memory campaigns, materials and stewardship, whilst ensuring that all donations and correspondence are recorded accurately, enquiries are fulfilled and donors thanked promptly.

We have a great working culture at Macular Society, and offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

We offer a flexible approach to working in this role, including the potential opportunity to work compressed hours over fewer days, or spreading out the hours out across the working week.

It is important that you can work from our Andover office for all, or some, of your hours, in order to process and fulfil postal correspondence and donations.

Head of Operations and Refugee Leadership
To apply, visit our website for the list of responsibilities, the person specification and application details.

About WERS
WERS is a grassroot organisation driving positive change for people seeking asylum and refugees across the North East of England. We provide holistic, trauma-informed support, including IAA-registered advice, material aid, mentoring and capacity-building to help secure employment. Through a range of activities, we tackle poverty and exclusion, promote two-way integration, connect communities, and challenge racism and xenophobia.

Purpose of the role
This is an exciting opportunity to play a hands-on leadership role in shaping the future of WERS as we implement our 2025-2030 Strategy.

Reporting to the Chief Executive, you will oversee operational delivery, ensuring that WERS’ frontline services and community programmes are effective, well-coordinated and responsive to the needs of refugees and people seeking asylum. You will provide line management to the team members, ensuring they are supported to deliver high-quality services that make a real difference.

At WERS, we believe that real change happens when communities lead the way. This new role will also focus on expanding refugee leadership and developing a regional model for our Advisory Panel, empowering members to shape local and national policies while building a structured network across the North East of England. Through mentorship, training and leadership development, you will create clear pathways for refugees to step into leadership roles, ensuring their voices are at the heart of decision-making.

Experts by Experience 
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at their website which may help in preparing your job application.

We are seeking an experienced and highly motivated Corporate Fundraising Officer who has excellent prospecting skills, a track record of providing exceptional account management to corporates across various locations and financial acumen when it comes to KPIS and reporting.

Preferably the successful candidate will have experience of setting, working to and achieving financial targets within deadlines and budgets, experience of managing relationships at varying levels and the ability to write persuasive and compelling copy together with presentations and pitches.

The post holder will be required to manage the day-to-day pipeline of prospects, identify appropriate opportunities, ensure all reporting and project evaluation is met and steward corporates to ensure long term support.

The candidate will also be responsible for supporting a number of colleagues (who also have their own targets locally) with achieving fundraising success in their area and maximising the potential of those relationships when there is scope for a national, centrally held partnership.

As you would expect working for a small charity no two days are the same – which is part of what will make working for The Wave Project so enjoyable.

We welcome flexible working and trust our staff to manage their own time. If you are based at the Newquay office then we try to get out into the water at lunchtimes or go paddleboarding before or after work. If you are based elsewhere then we would encourage you to hook up with your nearest project. Regardless of where you are based we have our monthly ‘wellness hour’ where we encourage our team to get out and do something they enjoy and gives them a bit of headspace. We are also signed up to the Employee Assistance Programme and the Cycle to Work Scheme.

Please note we reserve the right to close applications early if we have a large number of applicants but this will not be before Sunday 23rd February. 

As Head of Community Research and Impact you will lead a small but skilled team, delivering across our community research, impact and evaluation and communications functions. You will take a leading role in shaping and delivering our strategic vision for community-led research. Our approach to research aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. This role will champion collaborative research practices, foster meaningful partnerships, and ensure our work drives tangible, positive change for the communities we serve.

High Trees has built a strong foundation for its community-led research work over the past few years and has developed two flagship community research partnerships: Lambeth Peer Action Collective and Lambeth Community Research Network. We are now seeking an exceptional individual to significantly expand our work in this area to further build local evidence of community need, to work with communities to identify solutions and appropriate responses to local challenges and to advocate for change to policy and practice where needed.

To be successful in this role you will need to be able to develop new research projects which incorporate meaningful community involvement and have the potential to lead to positive change. You will take the lead on the design of new research programmes, sourcing funding to support these programmes and ensuring research projects are completed to a high standard, including the production of high-quality research outputs.

You will also lead the development of infrastructure around community-led research in Lambeth. Through the Lambeth Community Research Network, voluntary and community organisations will be able to access training, resources and networking opportunities that will enable them to build their capacity in developing and delivering new community-led research projects. The network will also create new opportunities for research collaborations between academics, public sector bodies and voluntary and community sector organisations.

As Head of Service, another key function of your role is the leadership and oversight of High Trees Monitoring & Evaluation and Communications, including of our partnerships. This allows us to ensure we continue to deliver services that have the impact we intend, and that this impact is evidenced and communicated to our key stakeholders.

You will bring an understanding of how work and projects should be designed, delivered, and evaluated to ensure they continue to respond to community needs and priorities. You will also instinctively understand the challenges faced by VCS organisations and communities alike, whether gained from a track record of working in the sector or a related field. High Trees work aims to create tangible benefits for all those we work with and you will be excited to ensure that High Trees continues to set the standard for community-led research and system change while creating tools, resources, and practices that benefit the wider sector.

At High Trees, our local community is at the heart of everything we do. You’ll bring significant professional experience working in research and/or community settings, demonstrating your ability to build trust, foster collaboration, and develop initiatives that reflect and respond to local priorities. This role is an opportunity to drive meaningful change, expand our impact, and strengthen the role of community research in shaping a fairer, more inclusive future.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Do you have an interest in providing support and care to those with life-limiting conditions from diagnosis to end of life? Are you looking to work whilst remaining flexible to support your family and/or work-life balance? We could have the opportunity you have been looking for. We have hours available in both the Adult Community service and our Inpatient Ward.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes and paid annual leave accrual based on hours worked.

Key Responsibilities of the role include:

• Ensure the highest possible standard of care for patients and supporting relatives during their care
• Participating in the assessment and provision of care needs for patients
• Ensuring all care is documented correctly electronically, in line with mandatory and legal requirements
• Delivering care as part of a team alongside our medical team

Essential requirements of the role include:

• NVQ level 2/3 in Health and Social care or equivalent
• Flexible approach to working hours, times and days of the week, including night shifts and weekends
• Willing to undertake further professional training/qualifications
• Full UK Driving Licence & access to a vehicle (Adult Community Service)

Please note posts are subject to Enhanced DBS clearance and full right to work in the UK.

Unfortunately, we are unable to provide sponsorship.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job summary:

Reporting to the team manager, this post is one of two Coordinators. The manager and two coordinators will be jointly responsible for 12 staff working in a diverse range of roles, and who work for Gaddum or Manchester Mind (the two organisations who partner together to deliver this service).

Employed within Gaddum’s element of the service, you will manage a team of 3 support workers and 2 peer support workers, supporting their casework and professional development. Working as a team, you will develop this new innovative service and ensure it delivers highly effective, safe and quality interventions to the people of Manchester.

Your team will work with people prior to discharge from mental health hospital and then support the person to get the care they need so they can recover in the community. People will feel connected within their communities – to services, friends and family. You may carry a small caseload (3 cases maximum) dependent on your capacity and development needs.

The aim of our service is to:

• Repatriate: when people are sent to an out of area placement (OAPs), advocate to get them back to Greater Manchester so they can recover closer to their community.

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
 

Main Duties and Responsibilities

• Provide high quality support and supervision to your team. Provide casework support; identifying when cases need progression, onward referrals and changes in levels of support.

• Develop and review risk assessments and support the team to manage risk.

• Work with VCSE, primary care, local authority and communities to identify available services for people to access.

• Working with statutory sector systems, identify areas of system pressure and, with support, seek to add capacity.

• Ensure service resources are accurately maintained.

• Dependent on capacity you may manage a small caseload (maximum 3 cases) to support your casework knowledge in this area.

• To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.

• To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.

• Where appropriate, independently visit people in inpatient and community settings across Greater Manchester.

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).

• Build relationships with key professionals to ensure individuals and our service achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).

• Work with the Operations Manager, system colleagues (internally and externally) to develop a supportive and productive referral route into and out of the service.

• Support the development, delivery and review of the service, responding professionally to changes as we improve and evolve our working practice collaboratively.

• Respond appropriately to Safeguarding concerns raised by colleagues and escalate in line with Gaddum/ Manchester Mind’s safeguarding policies and procedures and best practice. Working as a team:

• To integrate effectively with colleagues at Manchester Mind, taking a “one team approach” to deliver a seamless service, understanding the different roles in the team and recognising each other's strengths.

• To support Manchester Mind Coordinator via peer support.

• Work closely and integrate with external teams to support clinical, local authority and other system colleagues to ensure a “one team” approach to packages of care and support. 
 

Reporting and monitoring:

• Maintain accurate and up-to-date case notes using agreed case management systems, following standard operating procedures.

• Ensure the reporting, recording and monitoring of your team is accurate and complete.

• Support people to engage in our service through coproduction, engagement events and feedback forms, improving these processes as needs be.

• Contribute to reporting, evaluation and “deep dives” as required.

• Identify the unmet needs of people and report these back to management.

• Review complaints to the service and action appropriately.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.

Our vision is that no-one dies of their blood cancer or their treatment.  However, despite all the progress we have made so far, we know through our Blood Cancer Action Plan, blood cancer survival rates in the UK are not keeping up with countries of similar wealth and health and there are clear disparities in outcomes depending on geographic location and ethnicity. The blood cancer community deserves better.

The focus of the Health Inequalities and Involvement Lead is to be the subject matter expert on health inequalities and involvement for the charity. They will lead our strategic approach to equality, diversity and inclusion, and reducing health disparities.  They will provide operational support to ensure we meet our ambitions to increase our reach into under-represented communities across all areas of our work across direct support and systems-influencing to improve survival. 

The majority of our roles can be performed hybrid which means you will be required to attend the London office 1 or 2 times per month in addition to regular in person engagement with relevant community groups.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.