Voluntary Social Welfare Volunteer Roles

Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers. We are looking for a volunteer to facilitate a Women’s group. The group provides a safe, welcoming place for people to meet, share experiences and support each other’s growth.

What you will be doing

• Facilitate discussions
• Create a supportive environment for women to connect, share experiences, and empower each other
• Prepare hot drinks and snacks
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings.

The skills you need

• Ability to create and maintain a safe environment where participants’ thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Experience of facilitating groups.
• Strong listening and communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you looking to get involved in the local community or perhaps have an interest in mental health? Volunteering in our mental health services is a rewarding and varied opportunity for someone who is interested in working in this field. You will support by offering a listening ear and will offer individuals tailored mental health support, alongside our team of trained workers. We are looking for a volunteer to facilitate a Men’s group. The group provides a safe, welcoming place for people to meet, share experiences and support each other’s growth.

What you will be doing

• Facilitate discussions
• Create a supportive environment for men to connect, share experiences, and empower each other
• Prepare hot drinks and snacks
• To negotiate/facilitate conflicts or disagreements that may arise during group meetings.

The skills you need

• Ability to create and maintain a safe environment where participants’ thoughts and feelings are valued, and group members are treated with fairness, equity and respect
• Experience of facilitating groups.
• Strong listening and communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?

We are recruiting for a volunteer to run meditation sessions.

Are you interested, if so, get in touch!

What you will be doing

• Facilitate a meditation sessions, one to one or in a small group over video call
• Plan each session and identify any items needed for the Meditation sessions
• Lead on the logistics and set up of the session alongside the staff team
• Inspire and motivate people using the services to attend
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• Experience delivering Meditation group sessions
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Do you enjoy playing games and engaging with people? Are you interested in boosting people’s socialising abilities and cater a safe and cheerful experience? If so, we are recruiting for a volunteer to facilitate weekly games and chat sessions at our Service.

What you will be doing

• Coordinate and set up a weekly games and chat group
• Create a safe space for individuals to express themselves
• Teach people how to play new card and board games
• In the sessions encourage members of the group to connect and relate to each other through playing cards, board games and holding conversations

The skills you need

• Good interpersonal and communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm, patient, friendly and welcoming
• Keep a record of attendees, provide feedback, and report any concerns to the staff team.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Irish in Britain is the national membership body for Irish community organisations and Irish individuals in Britain. To help us to achieve our aims and ensure the organisation is effectively managed we are seeking professional and inspiring new members to join our Board of Trustees.  Board level experience is essential as is a shared understanding of the values of Irish in Britain. We would be particularly interested to talk to you if you have senior level experience in the following fields:

                                                                            Public/Health Policy

                                                                            Culture/Heritage

                                                                            Finance Management

As the national body representing Irish community interests in Britain, we understand that effective equality, diversity and inclusion practice helps a board to make better decisions. We are actively seeking to bring more diversity of perspectives and experience to our Board and welcome applications from all candidates regardless of ethnicity, age, gender, disability, sexual orientation or religion.

Would you like to volunteer your time and knowledge as a Trustee to support Latin American communities across London and the UK? IRMO would love to hear from you.

We are recruiting three new trustees to help steer our organisation through its next chapter of growth. As board members, IRMO trustees play a vital role in supporting our organisation to broaden its reach and impact, bringing valuable and varied expertise to the table.

We particularly encourage individuals from the Latin American community to apply. However, we would like to hear from all candidates who believe they can make a difference for our organisation and our community.

About IRMO

Our vision is a future where Latin Americans and other Spanish and Portuguese speakers living in the UK have equal rights, live free from poverty and discrimination, and feel empowered to pursue their aspirations.

Our mission is to enable the development, agency, and participation of all Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. 

We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organized across three main operational areas—Advice and Casework, education, Training and Employment, and children and Young People—and a crosscutting area: Advocacy, Research, and Campaigning.

With 40 years of experience, we support over 4,000 people every year. 

Being a Trustee

IRMO’s Board of Trustees is made up of six to nine Trustees, who work together to ensure the charity is run properly. As a trustee, you will have the opportunity to support IRMO’s strategic development and oversee its finances. Trustees meet every two months (usually online in the evening) and are asked to commit an additional eight to ten hours between meetings to follow up on actions and provide advice and input on strategic documents and areas of work relevant to their areas of expertise.

General Responsibilities

• Stay up to date with and assess the political, economic and social contexts that affect IRMO’s work
• Support the development of and approve IRMO’s key strategic documents
• Annually review and approve IRMO’s budget
• Review, update and approve major policies
• Approve salaries, benefits, terms and conditions for staff
• Ensure that IRMO’s financial structure is adequate for its current needs and long-term strategy
• Ensure that the organisation has the necessary resources in place to meet its long-term goals
• Ensure that the Board of Trustees is adequately informed of the condition of the organisation and its operations
• Ensure that published reports adequately reflect the nature of the services and the financial condition of the organisation
• Approve major actions of the organisation, such as capital expenditure over authorised limits and major changes in activities and services 
• Review staff results in relation to IRMO’s aims and objectives, as well as annual and long-term goals
• Appoint, supervise, support, and appraise IRMO’s Director
• Provide candid and constructive criticism, advice, comments and praise
• Ensure that the Director has established appropriate policies to define and identify conflicts of interest throughout the organisation and are administering and enforcing those policies
• Appoint independent examiners/auditors subject to approval by members
• Ensure compliance with relevant legislation affecting the organisation
• Annually review the performance of the Board of Trustees and take steps to improve its performance

We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis.

North Yorkshire – specific locations are York, Harrogate, Scarborough, Whitby, Northallerton, Selby and Skipton

Ref: FRA-243

Are you proactive, flexible and compassionate with a proven record of providing support, advice and advocacy to vulnerable clients and have the ability to communicate this knowledge in a variety of ways?  If so, St Giles is looking for highly motivated individuals to join our team as Volunteer Peer Advisors working on our pioneering Footsteps service for women.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Guided by Women’s Wellbeing Coaches who will support and help you throughout, as a volunteer Peer Advisor you will support the women using a variety of methods to help reduce the risk of reoffending and encourage positive lifestyle choices.  You will provide mentoring for clients in a positive manner, in a way that helps them reach their specific goals, while also advocating on behalf of the clients and providing practical advice, which can include contacting other services or professionals on your client’s behalf and/or accompanying them at meetings.

We will count on you to maintain accurate records of your activity involving support provided to clients and to develop and maintain positive and professional working relationships with all members of staff at St Giles Trust and other professionals in the community.  Undertaking any relevant training requested to support your success and development is also key to this role.

What we are looking for

• An understanding of the possible issues faced by females involved or at risk of becoming involved in the criminal justice system
• Lived experience of the criminal justice system (desirable)
• Excellent written and communication skills, including familiarity with form filling, letter writing and advocacy and following instructions
• Impressive relationship-building and interpersonal skills
• A flexible, collaborative and professional approach to your work.

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number

Closing date: 4 November 2024 at 11 p.m.Interview date:  15 November 202

Citizens Advice Esher & District is a well-established local advice charity that is seeking a HR professional to joins its trustee board and help deliver effective people management policies and plans.  If you’re excited to help us have the right team in place to meet the advice needs of our local community in Surrey, we would love to hear from you.

Our Trustee Board is responsible for providing us with strategic thinking.  As our Human Resources expert on the Board, you will work alongside the Chair, Personnel Sub-committee and Chief Executive to:

• Provide strategic and occasional operational advice on issues such as recruitment, employment contracts and remuneration
• Take a lead in reviewing the charity’s people management policies and procedures
• Advise on workforce planning and engagement to deliver our short and long term objectives
• Chair our Personnel sub-committee, setting the agenda for each six-monthly meeting and helping to prepare agenda papers

As a member of the Trustee Board, you will be responsible for:

● Maintaining an awareness of how our charity is operating

● Reading papers for Board meetings and attending six meetings per year

● Working on specific projects with other trustees or staff to further the strategic objectives of the charity

● Taking an active discussion during Board meetings and working with other trustees to:

- set policy and strategy direction, set targets and evaluate the performance of the charity

- ensure that all the finances and supporting financial control systems of the charity are in order

- monitor the financial position of the charity ensuring that it operates within its means and objectives

- monitor how well the service meets the needs of the local community

- ensure that the service plans for the recruitment and turnover of staff and volunteers

- review its own work and how effectively it operates including action for improvement

Person Specification

We need someone who either lives, works or studies in Elmbridge who has:

• HR experience with current knowledge of UK employment law, policy and practice, including compensation and benefits
• A commitment to the Citizens Advice organisation
• An understanding of the differences between managing the rights of employees and managing the rights of volunteers
• A willingness to devote the necessary time and effort

We are particularly keen to achieve a more diverse Board of Trustees and welcome applications from all sections of the community.  Experience of Citizens Advice work is not required.

Time commitment

Our Trustees are expected to attend six board meetings each year.  These normally take place on a Monday evening, alternating between 5-7pm and 7pm-9pm, at our office in Esher. There is an option to join most meetings online, although we encourage meeting in person.  Reading preparation for each Board meeting will take around one-two hours.  All Citizens Advice Trustees are required to complete a small number of e-learning courses each year.

You will also be asked to Chair and prepare papers for our Personnel sub-committee which meets six-monthly, and to offer ad-hoc support relevant to your expertise.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to recruit and retain staff and volunteers and achieve a sustainable future.  Without this, we risk having to cut our service to local residents and workers - and the most vulnerable members of society will have nowhere else to turn.

What's in it for you?

Citizens Advice is a well-respected and influential organisation.  This is an opportunity to help develop this much-needed charity at a local level, making a real difference to people's lives.

As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.

Initial induction and training takes place in-house, online and through peer support but there some opportunity to attend national Citizens Advice conferences.  Travel expenses to any events are paid.

We are a friendly Board, keen to welcome new members.

Do you have a passion for IT or learning new technology? Know your uploads from your downloads or consider yourself a ‘techie’?  Then we are looking for you! But whatever your background, the most important skill you have will be enthusiasm – about being online, technology, willingness to learn and communicate that knowledge to the people Age UK Devon support.

A Digital champion volunteer,  helps older people learn IT skills in a safe and supportive way.

You will help provide support and guidance, to build their digital skills and confidence, enabling them to live a more digitally inclusive and independent life.

The role involves providing personalised support to an older person through one-to-one sessions in their home, or through group coaching in a community setting.

And in return you will gain new skills, be part of your local community, make new friends, and be proud to support Age UK Devon enable older people to get the most out of life!

Age UK Devon will repay any agreed travel expenses

More information about this volunteering role on our website. For an informal chat about this role please call us 

Age UK Devon is looking for enthusiastic and dedicated people to support the organisation to deliver social activities for older farmers in a social group environment.

The role can involve helping to run social activities, welcoming clients at social activities and promoting the social groups within the farming community.

What the role involves:

• The setting up and delivery of activities at the social group, using skills and qualifications to best use as agreed with the Active in Later Life Manager.
• To embrace the vision of Age UK Devon to support older people to lead fulfilling lives and be able to actively engage within their local communities.
• Supporting clients to access and engage in this social activity that may help to reduce social isolation and improve wellbeing.
• Working as part of a team of volunteers.
• To be someone that older people can talk to who will empathise with them.
• To understand and adhere to the relevant Age UK Devon policies and procedures, such as Confidentiality, Health & Safety and Equality & Diversity.
• To contact the Active in Later Life Manager or Age UK Devon in the event of concern for the wellbeing of a client, alerting them to any serious or urgent problems.

Skills required for this role are:

• Commitment to the value of older people in our society.
• Ability to work on your own initiative.
• Confidence, enthusiasm and ability to deal sympathetically and sensitively with a wide range of people.
• Good interpersonal and communication skills
• Understanding of health and other issues relating to older people.
• Enjoy working independently and alongside others.

Our commitment to you:

We will support you as a volunteer through:

• Providing information about Age UK Devon and a handbook explaining your role and key procedures (e.g. claiming expenses, health and safety procedures)
• Providing ongoing advice and support
• Regular updates via Volunteer e-bulletins
• Positive feedback on your contribution.
• Regular opportunities to express your views around the Age UK Devon volunteering experience.
• Providing adequate resources to perform any tasks effectively.
• Valuing your support, ideas and views, helping to improve the services that Age UK Devon provides through our volunteers

This cafe will be held at Mole Avon Store in Credit, held every last Wednesday of the month 10.00 – 12.00

(and if available attend adhoc sessions / events that might be arranged)

We’re looking for an IT professional to join our Board and provide thought-leadership on our digital and IT strategy, including guiding us through Cyber Essentials accreditation. If you can help us use technology to improve our local advice service, we would love to hear from you.

As our digital and IT expert, you will work alongside the Chair, Chief Executive and the external IT support company we use to:

• Ensure our IT operating systems and equipment are fit for purpose
• Guide the charity through the work needed to obtain Cyber Essentials accreditation
• Advise how we can use technology to improve our service to clients
• Translate the risks and opportunities of IT for other trustees
• Take the lead in evaluating IT related proposals for the Board.

We need someone who either lives, works or studies in Elmbridge (or the surrounding area) and who has:

• Demonstrable experience of delivering IT and business change management
• Experience of IT strategy planning and execution
• A good understanding of cyber security including obtaining Cyber Security Accreditation
• A good understanding of Microsoft 365 multi-factor authentication
• Experience of business continuity and disaster recover planning
• A good understanding of risk management
• A commitment to the Citizens Advice organisation
• A willingness to devote the necessary time and effort
• We are particularly keen to achieve a more diverse board of trustees and welcome applications from all sections of the community.  Experience of Citizens Advice work is not required.

Time commitment

Our trustees are expected to attend six board meetings each year.  These normally take place on a Monday evening, at our office in Esher. Reading preparation for each board meeting will take around one-two hours.  All Citizens Advice trustees are required to complete a small number of e-learning courses each year.

In addition, as the IT lead, you will need to have time to participate in various IT discussions with our management team and with the IT support company we use.  This work may average around 1-2 hours a week.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to reach more people and provide more timely advice.

What's in it for the volunteer?

Citizens Advice is a well-respected and influential organisation.  This is an opportunity to help develop this much-needed charity at a local level, really making a difference to people's lives.

As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.

Initial induction and training takes place in-house and through peer support but there is the opportunity to attend national Citizens Advice conferences and seminars.  Travel expenses to these events are paid.

We are a business-like but friendly board, keen to welcome new members.

Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.

What is a Digital Marketing Volunteer?

There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home.

The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.

What would you be doing?

• As part of a team of volunteers, maintain branch microsites and social media feeds.
• Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
• Keep content current and accurate.
• Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
• Working with the digital marketing team, interpret analytical data to develop local communication plans.
• Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Be a part of our motivated and enthusiastic team.
• Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
• Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
• Develop contacts, skills and opportunities working with influential people and organisations.
• Improve and develop your digital skills, useful in all aspects of your life.
• Support and friendship in your local area and the wider SSAFA community
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from our Digital Marketing team based at SSAFA Central Office.
• Training on our web platform
• Access to analytical tools and our digital marketing tool kit
• Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
• Ability to write in English to a good standard.
• Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
• Understanding of how social media can be used to engage and influence.
• Ability to use social media applications including adding and editing content.
• Basic understanding of website maintenance, training will be provided.
• Basic understanding of digital analytical tools, training will be provided.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a disclosure check required? No

Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.

What is a Digital Marketing Volunteer?

There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home.

The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.

What would you be doing?

• As part of a team of volunteers, maintain branch microsites and social media feeds.
• Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
• Keep content current and accurate.
• Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
• Working with the digital marketing team, interpret analytical data to develop local communication plans.
• Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Be a part of our motivated and enthusiastic team.
• Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
• Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
• Develop contacts, skills and opportunities working with influential people and organisations.
• Improve and develop your digital skills, useful in all aspects of your life.
• Support and friendship in your local area and the wider SSAFA community
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from our Digital Marketing team based at SSAFA Central Office.
• Training on our web platform
• Access to analytical tools and our digital marketing tool kit
• Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
• Ability to write in English to a good standard.
• Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
• Understanding of how social media can be used to engage and influence.
• Ability to use social media applications including adding and editing content.
• Basic understanding of website maintenance, training will be provided.
• Basic understanding of digital analytical tools, training will be provided.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a disclosure check required? No

Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.

What is a Digital Marketing Volunteer?

There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home.

The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.

What would you be doing?

• As part of a team of volunteers, maintain branch microsites and social media feeds.
• Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
• Keep content current and accurate.
• Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
• Working with the digital marketing team, interpret analytical data to develop local communication plans.
• Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Be a part of our motivated and enthusiastic team.
• Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
• Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
• Develop contacts, skills and opportunities working with influential people and organisations.
• Improve and develop your digital skills, useful in all aspects of your life.
• Support and friendship in your local area and the wider SSAFA community
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Support from our Digital Marketing team based at SSAFA Central Office.
• Training on our web platform
• Access to analytical tools and our digital marketing tool kit
• Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
• Ability to write in English to a good standard.
• Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
• Understanding of how social media can be used to engage and influence.
• Ability to use social media applications including adding and editing content.
• Basic understanding of website maintenance, training will be provided.
• Basic understanding of digital analytical tools, training will be provided.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a disclosure check required? No