Volunteer Roles

Puppy Support Volunteers support our Puppy Training Regions, to provide short term care and holiday cover for puppies/dogs from 8 weeks onwards. This ranges from a day cover to a few weeks care, maintaining the basic care and individual exercise requirements of the puppy as well as helping them to adapt to living with different carers and routines. To maintain basic training according to Canine Partners’ methods and continue behaviour plans for their development age, such as toilet training and loose lead walking, both in the home and in residential areas.

By volunteering you will:

• Be a valued member of our Charity
• Know that you are integrally involved in the care and training of a dog that will change the life of a person waiting for their Canine Partner
• Benefit from the companionship and enjoyment of having a dog in your life without lifelong commitment or costs associated with dog ownership
• Can meet like-minded people
• Opportunity to develop your knowledge of puppy development and training

‘Without the continued hard work and support from our puppy volunteers, we would not be able to provide our clients with our life changing dogs.’

What is involved

Care for a dog in your home as a temporary placement. This can range from days, weekends, weeks, months, depending on the charity’s needs.

Be available for:

• Virtual online training
• One-to-ones in the community
• Group sessions in the community
• Attend classes to learn and keep up to date with the techniques being used
• Maintain basic training and obedience in the home and local residential areas
• Be available for pre-planned holiday and emergency cover
• Attend vet visits when necessary
• Maintaining the dog’s health and welfare and, via support and training, to recognise behaviour/health concerns and report them immediately to your Canine Partners trainer
• Raise awareness of Canine Partners

What we require from you

• The primary puppy volunteer must be 18 years of age or over.
• You will need to reside in a house/bungalow/ground floor flat with a dog friendly secure garden (non-shared). Please note that we are unable to accept a townhouse for puppies under the age of 6 months due to health and safety risks to the volunteer and puppy.
• If you are a dog owner with no more than two pet dogs of suitable temperament, as assessed during the home check, you are welcome to apply.  They must be over 18 months of age and have lived within the home for at least six months.
• Commit to attend regular group classes even when without a dog (once a month) to maintain knowledge and application of the training expected when the dogs are with you.
• Practical and physical role with the ability to recognise your own limitations.’  For example, lifting and carrying a 12kg puppy
• Settling the puppy/dog into a new home requires time and patience. It can take a while for them to feel completely relaxed. Settling in period will be different with each puppy/dog.
• Keep in touch with your staff point of contact with regular updates
• Access to own transport to travel to vet appointments and meet your trainer, as required
• Understand that the dog in your care remains under the ownership of Canine Partners, and as such advice from canine Partners representatives should be followed.

Support and Training

• Induction process which includes submitting of an information form, telephone interview, home visit, training, and handling sessions
• Each volunteer is allocated a Canine Partners Puppy Training Coordinator as their first point of contact.
• Receive regular training, resources, and other essential information via your Puppy Training Coordinator, this may be in the format of verbal instructions, physical copies, digital instructions, video, and webinar resources or in person.
• No previous dog ownership experience is needed but you must meet the criteria listed above to be considered.
• Holiday cover and appointments cover can be arranged.
• Payment of expenditure such as mileage to and from a training session with a Canine Partner representative
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

We’re looking for enthusiastic and committed Service Instructors to join our team and help shape the future of 2497 (Cosford) Squadron RAF Air Cadets.

About us

At 2497 (Cosford) Squadron, we’re proud to be part of the Royal Air Force Air Cadets, a national youth organisation that empowers young people aged 12 to 20 to develop leadership skills, resilience, and confidence through exciting opportunities like flying, adventure training, sports, and community service.

We meet twice a week and we’re always looking for volunteers who are willing to try their hand at anything. You could find yourself teaching skills, running activities, or providing encouragement and moral support. If you have specialist skills, we can use them. If you want to learn new skills like rock climbing or gliding, we can train you.

Benefits of being a volunteer

Being a volunteer is rewarding and has a lot of different benefits.

• learn skills in a range of areas
• develop leadership qualities
• personal development
• gain qualifications in areas like mountain leadership, first aid and NVQs

Whatever you decide to focus on, all volunteers gain a huge sense of achievement from helping young people realise their potential.

To be a volunteer you need to

• Be a member of the Armed Forces
• commit to a certain number of hours
• understand young people and their needs
• be patient, responsible and kind
• have a good level of fitness, but by no means be an athlete

We know our volunteers may have families, jobs and hobbies, so we can be flexible and work around other areas of your lives. All we expect in return is clear communication, good organisation and commitment to your squadron.

You do not need

• experience of working with young people
• relevant skills like flying or gliding

Typical joining process

• Submit an expression of interest
• Visit the squadron
• You’ll have an informal interview (usually when you make the first visit)
• Invited to complete an online application
• Get access to the RAF Air Cadets online system to complete the final forms

Ready to make an impact?

If you’re excited to play a key role in supporting the next generation and helping our squadron thrive, we’d love to hear from you!

Are you passionate about supporting young people and giving back to your community? Whether you have experience in fundraising, governance, building corporate partnerships, or simply a willingness to get involved and make a difference – we’d love to hear from you!

We’re looking for enthusiastic and committed trustees to join our team and help shape the future of 2497 (Cosford) Squadron RAF Air Cadets.

About us

At 2497 (Cosford) Squadron, we’re proud to be part of the Royal Air Force Air Cadets, a national youth organisation that empowers young people aged 12 to 20 to develop leadership skills, resilience, and confidence through exciting opportunities like flying, adventure training, sports, and community service.

Our Civilian Welfare Committee plays a key role in supporting the squadron, overseeing governance, fundraising, and fostering partnerships that enable us to thrive. As a trustee, you’ll directly contribute to our cadets’ success, helping them grow into confident, capable young adults.

Why become a trustee?

Volunteering as a trustee isn’t just about helping others—it’s about growing yourself too.

✅ Develop new skills in leadership, governance, and fundraising.
✅ Make meaningful connections and become part of a supportive team.
✅ Enjoy personal fulfilment knowing you’re helping young people reach their potential.
✅ Shape the future of an organisation with a rich legacy and community impact.

We’ll work around your schedule and commitments, making it easy to balance volunteering with your family life, career, or other responsibilities.

What we’re looking for:

We welcome anyone who wants to get involved, but we’d be particularly excited to hear from those with experience in:

• Fundraising
• Governance and charity compliance
• Building corporate partnerships

You don’t need a military background, prior experience working with young people, or specific technical skills—just enthusiasm, reliability, and a passion for making a difference.

To join us, you’ll need to:

• Be 18 years or older
• Have lived in the UK for at least 3 years
• Attend a 2-hour meeting every three months
• Show patience, responsibility, and kindness

Typical joining process:

1️⃣ Submit an expression of interest.
2️⃣ Complete an online application if invited.
3️⃣ Undergo a DBS and basic security check as part of our safeguarding process.

The process typically takes a few weeks, depending on volunteer availability and checks.

Ready to make an impact?

If you’re excited to play a key role in supporting the next generation and helping our squadron thrive, we’d love to hear from you!

Are you a finance professional with a passion for making a difference?

CMV Action are seeking a proactive and committed treasurer to join our board of trustees, bringing financial expertise and strategic guidance to help our charity navigate a challenging period.

About CMV Action

CMV Action is the only charity in the UK providing support and information to families affected by congenital cytomegalovirus (CMV). Congenital CMV is the most common viral infection that can affect babies before birth, with potential long-term health impacts such as hearing loss, developmental delays and vision loss. It can also cause miscarriage and stillbirth.

As many as 1 in 200 newborn babies are born with congenital CMV.  The majority of these will not have any symptoms.  However, around 1 in 1,000 born in the UK every year will have permanent disabilities as a result of congenital CMV – around 900 children every year.  As congenital CMV is a relatively unknown condition, it is a common misconception that it is rare.  It is in fact more common than Down’s syndrome, Toxoplasmosis, Spina Bifida or Cystic Fibrosis.

Despite the prevalence and potential severity of congenital CMV, awareness and knowledge are alarmingly low among healthcare professionals, parents and the general public. One of our key roles, therefore, is to develop and deliver resources and training for healthcare professionals, run public awareness campaigns, and collaborate with researchers and policy makers to improve outcomes for those affected by congenital CMV.

The Role

As treasurer, you will play a key role in overseeing the financial health of our charity and ensuring we are well-positioned to continue our work. You will work with us to ensure that the charity complies with its governing document, charity law, and any other relevant legislation or regulations.This is an opportunity to make a significant difference by contributing your financial expertise to help us develop and implement a sustainable funding strategy.

What we are looking for

We are seeking a Treasurer who shares our values and can bring the following skills and experience to our board:

• Background in finance, accounting or financial management with a relevant professional qualification (e.g., ACCA, CIMA, ICAEW); charity finance experience is highly desirable.
• Strategic thinker with the ability to explore new financial pathways and drive change for long-term viability.
• Strong interpersonal skills and dedication to collaborative, sustainable funding strategies.
• Commitment to honest, transparent and ethical financial management and reporting.
• Analytical mindset, using data and research to inform mission-driven financial decisions.

Are you enthusiastic? Do you enjoy event work and interacting with the general public?

Why we want you As a community fundraising volunteer you will play a vital part helping with fundraising activities, the proceeds of which will go directly towards our vital animal welfare work.

Key Responsibilities

• Assist with and participate in fundraising events and ad hoc fundraising activities
• Provide support for events e.g. baking cakes
• Advertise and promote our fundraising schemes
• Ensure best practice in fundraising
• To act at all times as a good ambassador for the RSPCA
• Work alongside other volunteers, members of staff and the public ensuring excellent customer service at all times.

What’s in it for you

• The chance for you to make a positive impact on animal welfare
• You will make a tangible difference to the lives of animals
• Meeting like-minded people
• An insight into the fantastic work of the RSPCA, including monthly newsletters and invitations to exclusive online talks
• You’ll develop your skills and knowledge in a friendly and supportive environment

If you love working with the public and think you’ve got what it takes to be the face of the RSPCA, this may be the role for you. Click ‘apply’ and tell us more about you.

About the role

The Public Affairs and Advocacy team works together to help influence decision-makers so that more young people can develop skills for life.

As an Advocacy Volunteer, you’ll play a key role in raising the profile of Scouts across the UK, ensuring our impact is recognised at both local and national levels. You’ll help us build relationships with political audiences, championing the incredible work we do while remaining politically impartial.

You’ll be working alongside staff colleagues who provide strategic political and policy advice, influencing decision-making and amplifying the voices of our Youth Advocates. Together, we’ll shape the future of skills development for young people.

This is an exciting chance to make a real difference. You don’t need to be an expert in Scouting or UK HQ – just passionate about advocacy and the opportunities it creates.

Key tasks

• Providing guidance and support to fellow volunteers across the country on advocacy matters.
• Developing engaging tools and resources to help volunteers build their influence.
• Contributing to in-person and virtual training sessions across the UK.
• Ensuring the advocacy we do is accessible to all and is open, inclusive and representative of diverse voices.
• Promoting advocacy in teams where it’s not yet a priority.
• Staying ahead of political developments and best practices to strengthen our impact.
• Help to guide and advise our team of Youth Advocates.

The UK Public Affairs and Advocacy Team

Thank you for your interest in joining our UK Public Affairs and Advocacy Team! We are absolutely delighted that you are considering volunteering with us. Your time, skills, and passion will play a vital role in shaping the Scouts’ advocacy efforts, ensuring that young people’s voices are heard by policymakers, stakeholders, and the wider public.

By joining our team, you will contribute to meaningful campaigns, engage with decision-makers, and help drive positive change that empowers young people across the UK. Whether it’s influencing government policies, supporting local advocacy initiatives, or championing the needs of young people, your efforts will make a real difference.

We truly value the dedication of our volunteers and are excited about the possibility of working alongside you. Together, we can amplify the impact of Scouting and create a brighter future for the next generation.

We look forward to welcoming you to the team!

Canine Partners is looking for caring homes to care for and train our puppies before they progress to assistance dog training. We consider this a long-term volunteer role as the puppy / dog will live with you. This may be from 8 weeks old until they progress to join our elite breeding programme or are ready to progress into assistance dog training at approximately 14 to 18 months of age. There may be occasions when an older puppy requires a home to continue with training until ready for assistance dog training.

Canine Partners is looking for caring homes in:

•  Bedford MK40
•  Derby DE
• East Berkshire RG2 9NB
• Hull HU16
• Leicestershire & Notts LE4
• Newark NG24
• South Hampshire PO20 0LG/PO20 2HG
•  Staffordshire & West Midlands WS11
• West Berkshire RG20 6
• West Sussex & Surrey GU6

to raise, socialise and train puppies and young dogs up to the age of 18 months old. Ideally with-in 45 minutes of the post codes listed above.

By volunteering you will:

•  Be a valued member of our Charity.
• Know that you are integrally involved in the care and training of a dog that will change the life of a person waiting for their Canine Partner
• Benefit from the companionship and enjoyment of having a dog in your life without lifelong commitment or costs associated with dog ownership.
• Meet like-minded people.
• Can develop your knowledge of puppy development and training. 

‘Without the continued hard work and support from our puppy volunteers, we would not be able to provide our clients with our life changing dogs.You will need to be available for and attend training sessions, during the working week. This can involve:

• Home visits
• Veterinary or physiotherapy visits
• Virtual online training
• One-to-ones in the community
• Group sessions in the community
• Regular group puppy training classes

You will need to attend regular visits within your local community to various environments to carefully expose the puppy to the following conditions, under the direction of your Puppy Training Coordinator, to socialise them: residential areas, busy town environments, car travel, public transport, children, cats, other dogs (different breeds), and other domestic animals.

With the guidance, support, and advice from our expert trainers, you will be taught the fundamentals of puppy socialisation as well as simple cues and exercises. For example:

• Identifying the dogs’ needs
• Home behaviour
• Social behaviour
• Walking on a lead
• Off lead exercise
• General obedience   

You will need to maintain the dog’s health and welfare by following guidance from the Puppy Training Coordinator and report any concerns immediately.

What we require from you

• The primary puppy volunteer must be 18 years of age or over.
• You will need to reside in a house/bungalow/ground floor flat with a dog friendly secure garden (non-shared) NB We are unable to accept a townhouse for puppies under the age of 6 months due to health and safety risks to the volunteer and puppy.
• If you are a dog owner, with up to two pet dogs of suitable temperament, as assessed during the home check, you are welcome to apply. They must be over 18 months of age and have lived within the home for at least six months.
• You will need to be at home for most of the day, able to engage with your Puppy Training Coordinator, and live within the boundaries of the Puppy Training Region.
• You need to have the Time to provide the puppy with the socialisation and education it needs to prepare it for assistance dog training.
• You will need the Stamina to manage a young active puppy / dog.
• You will need Access to a car, so that you can train the puppy to be comfortable whilst travelling, to travel to veterinary appointments, classes, and training locations on a regular basis.
• Be mindful that the dog in your care remains under the ownership of Canine Partners, and as such advice from Canine Partners’ representatives should be followed.

Support and Training

• Induction process which includes submitting of an information form, telephone interview, home visit, training, and handling sessions
• Each volunteer is allocated a Canine Partners Puppy Training Coordinator as their first point of contact.
• Receive regular training, resources, and other essential information via your Puppy Training Coordinator, this may be in the format of verbal instructions, physical copies, digital instructions, video, and webinar resources or in person.
• No previous dog ownership experience is needed but you must meet the criteria listed above to be considered.
• Holiday cover and appointments cover can be arranged.
• Payment of expenditure such as mileage to and from a training session with a Canine Partner representative
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!

What can you expect to be doing?

This is a really flexible role – you can choose what you’d like to get involved with:

• Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
• Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
• Marketing – spreading the word about our fundraising activities, for example on social media and with the local press  
• Championing our work – getting involved with developing new fundraising ideas and increasing community engagement

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.

We’re looking for someone with

• Good communication and interpersonal skills
• Willingness to be part of a team
• Good organisational skills
• Flexible approach
• Knowledge of local community networks (would be an advantage)

Time expectation

This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Location: Hybrid (primarily remote, with at least one-in person meeting/ year)

Make a Difference as a Trustee for Jerry Green Dog Rescue

Last year, Jerry Green Dog Rescue rehomed nearly 500 dogs, and provided support to many more in the community. We are proud to be the exemplar of the highest standard of dog welfare in rescue services, achieving 100% in our most recent Association of Dog and Cat Home assessment. We have a proud history and an ambitious strategy and are now looking for more trustees to support us on the next stage of our development.

We are seeking dedicated and passionate individuals to join our Board of Trustees. As a trustee, you will play a vital role in shaping the strategic direction of our charity, ensuring we continue to make a lasting impact on dog welfare.

This is an exciting time to join our organisation. In 2024, we agreed an ambitious new five-year strategy that will further strengthen our ability to support dogs in need. To help us achieve our goals, we are looking for additional Board members with specific expertise to guide and support our work.

Who we’re looking for

We welcome applications from individuals who are enthusiastic, committed, and passionate about dog welfare. Whether you are an experienced trustee or looking to take on your first board role, we can provide the support you need to succeed.

We are particularly interested in candidates with expertise in the following areas:

• Treasurer: A qualified accountant providing expert guidance to the Board in financial matters.

• Land & Property: Expertise in land ownership, property development, or land surveying to advise on strategic decisions regarding our land assets.

• Retail: Experience in retail, ideally charity retail and expansion, to support our Head of Retail in growing our retail operations.

• Fundraising: A fundraising expert to support our Head of Fundraising and Marketing, with a particular focus on AI innovation, social platforms, and emerging technologies.

• Legal: A qualified lawyer or solicitor.

What You’ll Be Doing

• Helping to shape the strategic direction of the charity.

• Providing guidance and oversight including in your area of expertise.

• Ensuring the charity operates in line with its mission, values, and legal responsibilities.

• Supporting and challenging the executive team to drive continuous improvement.

• Attending Board meetings (hybrid, with one in-person meeting per year).

Why Join Us?

• Play a key role in a respected charity that is making a real difference in dog welfare.

• Use your expertise to support a cause you’re passionate about.

• Work alongside a dedicated team in a hybrid role that fits around your existing commitments.

A special opportunity has arisen to be instrumental in shaping the future for Wimbledon and Putney Commons.  Do you have the drive, enthusiasm and experience to take on this important charity trustee role? 

This is a Ministerial Appointment to the Board of Conservators by the Secretary of State for the Home Office under Section 12 of the Wimbledon and Putney Commons Act 1871. 

The Wimbledon and Putney Commons Conservators (WPCC) ensure that Wimbledon Common, Putney Heath and Putney Lower Common are managed and conserved in accordance with the Wimbledon and Putney Commons Act 1871, and their legal obligations as Trustees of a registered charity. We are a non-political organisation, dedicated to the conservation and protection of the Commons.

The Commons comprise around 1,140 acres of countryside in London, designated as a Site of Metropolitan Importance for Nature Conservation with approximately 80 percent designated as a Site of Special Scientific Interest (SSSI) and a Special Area of Conservation (SAC). The open space can be enjoyed for exercise and recreation and attracts large numbers of visitors. The Commons are also home to many sporting facilities including some 48 acres of playing fields used for rugby, football and cricket, has 16 miles of horse rides, and a golf course. 

We are looking for someone with drive, enthusiasm and an appropriate balance of skills to complement the experience within the existing Board. An interest or experience of nature conservation and recreational open spaces would be beneficial. 

To ensure an appropriate balance of skills and experience within the Board, it would be particularly advantageous if applicants were able to demonstrate skills and experience of finance, income generation and fundraising. The initial appointment is for a three-year term, which may be extended by further three-year terms. It is desirable that applicants are able to demonstrate experience in being part of a multi-disciplinary Board of Trustees and will uphold the Seven Principles of Public Life (the Nolan Principals). 

For further information on how to apply, please download the Candidate Brief and Information Pack for this challenging but rewarding role.

The closing date for returned applications is 10am on 21 April 2025.  Interviews for the post will take place in early May 2025.

Alternatively, the Candidate Brief and Information pack can be downloaded from our website.

Trustees wanted to help fight liver disease

The British Liver Trust is a small charity with big ambitions. Liver disease deserves the profile and awareness of the other big killer diseases such as heart disease, stroke, and cancer.  And we want you to help us. 

As a trustee, you will play a pivotal role in providing governance and guidance to ensure we are delivering for people with liver disease and liver cancer. You will be involved in setting the strategic direction of our organisation, as well as holding the senior management team to account.  As part of team of trustees you will work closely with the charity’s senior management team, playing an active role advising and mentoring as required.

We are looking for two people to join our board of trustees.

If you are an HR specialist and/or someone who has lived experience of adult liver disease, we want to hear from you.

We also want to broaden the diversity of our Board, especially our ethnic diversity.

Your commitment would involve attending four board meetings a year, usually virtually, and you may be asked to join a sub-committee of the board relevant to your knowledge, skills and experience. You may be asked to support the team in other ways from time to time for example in a coaching or mentoring role, or attending events.

The British Liver Trust is committed to improving equality, diversity, and inclusion across the organisation and to building a Board with a variety of backgrounds, skills and views, so that our leadership reflects the population at large and the communities we serve. We also welcome applications from people who have personal experience of liver disease. Please tell us if there may be any barriers to your engagement with us and we will actively work with you to remove these.

If you have the skills, knowledge and experience required, please ask for a pack from our Office Manager, Helen Westhead.  If you would like an informal chat with our Chief Executive; Pamela Healy, Helen can arrange this if you will contact her using the main office contact details, with your availability.

Thank you for your interest in joining British Liver Trust.

We will review applications as they are received, with interviews expected to take place within April.

An exciting Volunteer opportunity at our new BHF homestore Truro (Threemilestone retail Park) 

Furniture Assembly Volunteer: 

Do you have an interest in DIY and a bit of spare time? Volunteering to help construct flat-pack furniture to a high standard in your local BHF store may be the role for you.

Working with the warehouse team, who will support you with any larger items, you’ll ideally have some experience with flat-pack building, working with tools, and be confident following detailed instructions. Tools and training will be provided and your work will be quality checked by the manager. This is a hands-on role that will have a big impact in helping us continue to fund life saving research.

Typical tasks include:

· Following detailed build instructions for flat-pack furniture

· Safely assembling flat-packed furniture for display in store or delivery to customers

· Working to time frames for customer assembly requests – flexible shifts are an option

· Maintaining an organised and safe toolkit and work space

· Alerting the Manager to any defects or spare parts needed when constructing flat-pack sets

· Carrying out minor repairs on donated items of furniture in agreement with the Warehouse Manager if you feel comfortable doing so

Volunteering with British Heart Foundation comes with plenty of benefits too… 

• A 25% discount on donated goods and 10% discount on New Goods in our shops
• Unlimited, free, and confidential support by Retail Trust
• Access to training and development 
• Reasonable travel expenses reimbursed 
• Refreshments available  
• Volunteer certificates, references and long service awards provided
• Access to discounts with other retailers 

We are seeking a passionate and experienced Business Development Volunteer to help us expand our client base, secure partnerships, and identify new opportunities for growth. We believe that this is an exciting opportunity for someone with extensive experience in business development and who is eager to contribute to delivering meaningful social change within a professional business environment.

You will be making a real difference by helping Swanage Pier Trust to protect and maintain our heritage. Becoming a volunteer shop manager could be just what you’re looking for.

Supported by a wider team, you would be responsible for the overall running of the Swanage Pier Gift Shop.

Purpose of Role

The main purpose of the post is to manage the Gift Shop for Swanage Pier Trust. This is a customer facing role and will require good customer service, retail and administration skills. A good knowledge of retail will help. The postholder will need some experience in a retail role. A flexible approach and a great sense of humour will help. 

Task Duties

To be responsible for the trust gift shop and act as a first point of contact for visitors, members of the public, trustees, volunteers and staff.

To have a flexible working approach and to help coordinate cover by volunteers and staff at all other times.

To efficiently manage and direct enquiries.

To be responsible for the sale of merchandise in the shop and online and to oversee shop stock levels.

To liaise with shop suppliers, place orders and record new stock on the till system.

To ensure that the gift shop area and displays are kept tidy, stocked and well presented.

To assist with the administration of shop income.

To identify and uphold health and safety measures.

To maintain confidentiality and ensure equal opportunities is upheld at all times.

To encourage people to be supporters of Swanage Pier Trust.