Mentor Liaison Officer

Mentor Liaison Officer - Youth Mix Mentor Programme 

Youth Mix is a new start-up young people’s charity that aims to become an award-winning charity that’s about “Inspiring A Generation” empowering young people to be change-makers in their communities, as well as through projects that UNITE communities, EDUCATE on social issues, INSPIRE a generation of leaders and CREATE active citizens. 

ROLE SUMMARY  

We are looking for a Mentor Liaision Officer to join our team supporting our exciting new mentor programme.  This role will be reporting to the Operations Manager but will also work closely with the HR Manager as well as other key project people.  

This volunteer will be our key contact for our Youth Mix Mentors. They will provide regular communication between Youth Mix and mentors, such as induction emails and meetings to confirm expectations as a mentor, monitoring the completion of mandatory training, updating them on progress of the project, updates on assigning a mentee and supporting their needs as required.  

ROLE TITLE:  

Mentor Liaison Officer 

HOURS:  

Up to 6 hours a week 

COMMITMENT PERIOD: 

Minimum of 6 month, up to 18 months 

RESPONSIBLE TO:  

Operations Manager / HR Manager 

LOCATION:  

Remote with in person meetings in London 

CLOSING DATE:  

15Th June 2024 

Key duties will include the following: 

• Work with the HR Manager to complete the onboarding of mentors.   

• Work with the team to ensure timely allocation of mentee to mentor. 

• Work with the team to actively resolve any issues that prevent mentors from performing their duties.  

• Ensure mentors complete mandatory training. Check on progress, assign the right courses, collect and store certificates, updating the tracker and ensure timely reimbursements as necessary.  

• Keep up to date with any changes required to training courses and/or processes to ensure they are relevant. Suggest updates and improvements to mentor documentation as required.  

• Obtain feedback from mentors to improve the Mentoring Programme as appropriate.  

• Support the charity (from a mentor lens) as required by the Programme Manager/HR Manager and CEO to achieve the objectives of the project.  

You must have: 

• Experience of working in a mentoring-based position 

• UK Charity experience and or experience of working in the UK with young people 

• Experience of onboarding new entrants  

• Good administration and record keeping skills 

How to apply  

Email us your CV with the reference MLO0524, via the Charity Jobs button and once your application has been reviewed and if you are successful, we will contact you to arrange an interview.  

PLEASE NOTE: Due to the high number of applications we are expecting to receive for this role, we are not able to respond individually to candidates concerning their applications.  

Therefore, if after the application stage of the process, if you do not hear from us 4 weeks from the date of submitting your application, please consider your application unsuccessful on this occasion. We will then send you a short application form for you to complete and email back to us. Once your application has been reviewed and if you are successful we will contact you to arrange a telephone interview.