IT Volunteer

Location: Hybrid - charity based in Watford, Hertfordshire
Commitment: Flexible hours with occasional in-person meetings

About Us

Watford & Three Rivers Refugee Partnership is dedicated to supporting refugees and asylum seekers by providing immigration services, advocacy, a social hub and ESOL classes. Our IT systems play a crucial role in ensuring we can deliver our services effectively, and we are seeking an IT volunteer to help maintain and improve our digital infrastructure.

Role Overview

We are seeking a motivated and tech-savvy IT Volunteer to assist our organization with various technology-related tasks. This role is ideal for individuals looking to gain experience in IT while contributing to a meaningful cause. The IT Volunteer will work closely with our staff to ensure that our technology systems are running smoothly and efficiently.

Key Responsibilities

·       Provide basic IT support to staff and volunteers (troubleshooting software/hardware issues).

·       Assist with setting up and maintaining computers, printers, and other devices.

·       Help manage and update the charity’s website, databases and cloud systems.

·       Recommend improvements to IT infrastructure and digital tools.

·       Email communications with all functionalities in the charity’s IT.

Skills & Experience

·       Knowledge of IT systems, troubleshooting, and basic network administration.

·       Experience with Microsoft Office, Google Workspace, IONOS (our current host) or similar tools.

·       Understanding of website maintenance (WordPress, Divi (our current website builder/theme), Stripe (payment gateway), WPForms (integrated with Stripe) or other CMS is a plus).

·       Familiarity with cybersecurity best practices.

·       Good problem-solving skills and ability to explain technical concepts to non-technical users.

·       Previous experience in IT support, web development, or database management is a plus.

What We Offer

·       The opportunity to use your IT skills for a meaningful cause.

·       Hands-on experience in a charity environment.

·       A supportive and friendly team.

If you're passionate about using technology to make a difference in the lives of refugees, we'd love to hear from you!

How to Apply:
Please send your CV via Charity Job and someone will give you a call/email to discuss further.