Visitor Hospitality - Welcome/Greeter Volunteer

The Church of England is committed to promoting a safe environment and culture.

The individual appointed to this role will be expected to work within the policy and procedures and attend all required training.  

Name of church/body: St Mary’s Church

Role title: Visitor Hospitality - Welcome/Greeter

Main purpose of the role: To welcome volunteers and visitors eg families arriving for weekly lunches and say goodbye after.

What you will be doing: 

• To (receive key) open up (unlock) St Mary’s Crypt for events eg family lunch and welcome and greet volunteers and families on arrival (signing in/checking records) and lock/close up safely (key holder- to return as needed).
• Also to purchase basic supplies as agreed as needed eg, milk (at no expense to volunteers)

When and where you will be doing it:

• St Mary’s Crypt
• From 1- 4 times a month, probably Monday/Tuesday (approx 3 hours)
• + 1 team meeting per term

Disclosure & Barring Service (DBS) Requirements:

• Enhanced child and adult check
• Who you will be responsible to: Rev Catherine Shelley , Lucy Tull and the organising team; and overall to the PCC (trustees)

Training requirements: 

• Induction
• Safeguarding online or in person
• Support you will be given
• Induction, training, regular check in and termly meeting

Benefits: 

• Enable community members to visit and feel welcome.
• Be part of a team.
• Personal development opportunities

General information:

Person Specification for Visitor Welcome/Greeter

This document describes the skills, experience and attributes that a person needs to carry out the above role.  

Knowledge: 

• Safeguarding (desirable)
• Safety (desirable)
• Confidentiality (desirable)

Skills:

• Interpersonal skills (essential)
• Boundaries (essential)
• Communication (verbal and literacy) (essential)

Experience:

• Hospitality (desirable)
• Risk assessment (desirable)

Personal attributes:

• Friendly, approachable (essential)
• Inclusive, non-judgemental (essential)
• Welcoming (essential)
• Reliable (essential)
• Attentive (essential)       

Qualifications/ training: 

• Equality, Diversity, Inclusion (desirable)

Availability:

• 1 a month, probably Tuesday /Monday (approx 3 hours), + 1 team meeting per term (essential)
• 4x per month (desirable)

Other:

• Ability to communicate remotely eg phone &/ email (essential)
• Ability to shop for agreed items and claim for expenses upon receipt (desirable)

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.