IT Support Volunteer

About Together Now: 

At Together Now, we believe every family deserves to live together. Our mission is to reunite refugee families who have been separated due to conflict, persecution, or other hardships. We rely on public donations and volunteer support to provide vital services, including covering travel and documentation costs that make family reunions possible. 

Purpose of the Role: 

To support our ongoing projects, we are seeking an IT Support Volunteer with experience in Airtable or similar platforms to help us build and maintain bespoke applications, manage user accounts, ensure regulatory compliance, and oversee data management systems. This is a unique opportunity to apply your IT skills in a meaningful way, contributing to a collaborative and mission-driven environment.   

Please see the attached role description for more information. 

Person Specification: 

Essential Skills & Experience  

• Airtable Proficiency: You'll have experience in building and managing Airtable applications or similar database platforms.  

• Data Management: You'll have a strong understanding of data integrity, backup practices, and database maintenance.  

• Regulatory Compliance Awareness: You'll know about GDPR and data protection regulations, and have experience in implementing compliance measures.  

• Problem-Solving Skills: You'll be able to troubleshoot technical issues efficiently and independently.  

• Attention to Detail: You'll be able to manage data accuracy and set up systems to ensure reliability and security.  

Desirable Skills & Experience  

• Technical Support: Experience providing technical assistance or troubleshooting for non-technical users.  

• Cybersecurity Awareness: Familiarity with basic cybersecurity practices and protocols to prevent data breaches.  

• Collaborative Team Player: Ability to work as part of a team and communicate effectively with individuals at varying levels of technical expertise.  

Personal Attributes  

• Reliability and Commitment: Ability to commit to a minimum of 3 months and a consistent weekly schedule.  

• Proactive Attitude: Willingness to take initiative, identify potential improvements, and contribute ideas.  

• Adaptability: Comfortable working in a flexible, evolving environment within a charity setting.  

• Passion for the Cause: A genuine interest in helping Together Now reunite refugee families. Lived experience of seeking asylum or family reunion would be beneficial.

At Together Now, we welcome applicants from diverse backgrounds and aim to create an inclusive volunteering experience for everyone. 

Please note due to the large number of applications we are closing this advert early. Thank you so much to everyone who has been in touch about this volunteering role, we really appreciate your support. We are currently working on shortlisting.