Volunteer at the Talking Bubble Project

The impact a volunteer telephone befriender can have on a lonely individual is amazing and for many of our service users our volunteer telephone befrienders are the only people in their lives who can offer quality time for a nice chat. With just one hour of your time per week you can help provide companionship and support for someone suffering from chronic loneliness. 

You will have to complete a DBS check and an Adult’s Safeguarding training, both covered by our organisation.  

For this role volunteers will gain: 

• Confidence using the telephone.  

• Develop interpersonal and communication skills. 

• Free Safeguarding and DBS check  

Time Commitment 

Volunteers can give a minimum of 1 hour per week and must commit to a minimum of 3 months. However, the longer you commit to this role the more you will benefit. 

Training  

• Level 2 Safeguarding adults 

We offer ongoing supervision and regular catch ups with team members. The volunteer has the opportunity to meet with fellow volunteers for monthly or bimonthly zoom events. 

Is a DBS Check required? 

• We require all applicants to provide two references. DBS is required for this role, but the cost will be provided by the Dialogue Society  

Personal Requirements 

• Engage with a client to provide support on a weekly basis or schedule a specific time with the client. 

• For this role you will need a clear and polite telephone manner.  

• The ability to actively listen, empathise and promote conversation.  

• Adhere to the appropriate guidelines while communicating with the clients, preserving the reputation of the organisation. 

• To identify if a person may be at risk and alert a supervisor.  

• To maintain confidentiality. 

• To work within a team of volunteers and staff.  

• To work within Dialogue Society’s policies and procedures  

• A non-discriminatory and a non-judgemental attitude 

• Reliable