Streetlink London Volunteer

As a StreetLink London Volunteer, you will be part of our StreetLink London referral line which works to connect people who are rough sleeping to homeless support services in their area. You will play a vital role in connecting people to support that can help them end their homelessness. In this role, you will be supporting us with all or some of the following tasks: • Supporting with a high volume of calls and alerts via our website and mobile app from members of the public and people who are sleeping rough themselves. • Creating detailed alerts for local outreach teams so that people rough sleeping are found as quickly as possible. • Signposting people experiencing homelessness to other homeless support services. • Educating callers on a variety of issues related to homelessness. • Adhering to St Mungo’s Policies and Procedures at all times.