Safeguarding Volunteer Roles

We are looking for individuals who are flexible, responsive and passionate about supporting recovery for children and young people who have been affected by child sexual abuse and domestic abuse, and who are excited to work with our team supporting our beliefs and values:

• Compassionate commitment: responding with empathy and walking alongside others even in the toughest times.
• Acceptance: listening, appreciating people as they are and welcoming the whole person.
• Seeking justice: removing taboos by engaging with the reality of child sexual abuse honestly and supporting others to do the same.
• Creative empowerment: exploring possibilities together to cultivate the potential and strength in all of us.
• Holding our ground: standing firm for the things we believe in.

IMARA CIO is a local charity committed to supporting children, young people, and families who have experienced the trauma of child sexual abuse and domestic abuse. We offer a range of services, including therapeutic support, advocacy, and education, with a focus on empowering those affected and creating safer communities. Despite our modest income of just under £1 million, we are a key player in both national and regional efforts to improve the lives of vulnerable children and families, having built a strong reputation within the sector.

Our board of trustees provides governance, strategic direction, and oversight to ensure that our charity remains focused on its mission. We are seeking an individual with expertise in finance and accounting (preferably within the charity sector), to provide oversight of the charity’s finances, provide financial leadership to the Finance Director and Senior Leadership Team, and drive development of the charity.

The Treasurer is a key member of the charity's Board of Trustees, responsible for overseeing the charity's financial health and ensuring that its financial practices align with legal and regulatory requirements. The Treasurer plays a vital role in ensuring the charity is well-managed, transparent, and sustainable by providing financial oversight, guidance, and strategic direction to the Board and staff.

Key Responsibilities:

1. Financial Oversight:
   • Ensure that the charity's financial systems and records are accurate, up-to-date, and compliant with legal and regulatory standards (e.g., Charity Commission, HMRC).
   • Monitor the charity’s income, expenditure, cash flow, and financial reporting.
   • Review and approve financial reports, including balance sheets, income and expenditure statements, and cash flow forecasts.
   • Prepare and present financial summaries and reports for Board meetings, in conjunction with the Finance Director.
2. Budgeting and Financial Planning:
   • Oversee the preparation of the charity's annual budget, in collaboration with the Executive team and the Board.
   • Ensure the budget aligns with the charity’s strategic goals and is financially sustainable.
   • Monitor and report on the charity's financial performance against the budget throughout the year.
3. Fundraising and Investments:
   • Advise the Board on fundraising strategy and financial implications, ensuring financial targets are met.
   • Oversee the management of any charity investments and ensure they are in line with the charity’s ethical policies and risk appetite.
4. Internal Controls and Compliance:
   • Ensure that internal controls are in place to protect the charity’s assets and ensure the integrity of financial operations.
   • Advise the Board on financial risk management and ensure that appropriate risk management policies are in place.
   • Ensure compliance with tax laws, charity law, and any other financial regulations affecting the charity (e.g., VAT, Gift Aid).
5. External Audit and Reporting:
   • Oversee the annual external audit/independent review process, liaising with auditors and ensuring that any recommendations are acted upon.
   • Ensure timely submission of annual accounts to the Charity Commission and other statutory bodies.
   • Sign the charity's annual financial statements and ensure the charity meets all reporting deadlines.
6. Strategic Financial Advice:
   • Provide financial expertise and advice to the Board on strategic decisions, helping the Board to make informed decisions based on sound financial analysis.
   • Advise on fundraising strategies and sustainable funding sources.
7. Support and Leadership:
   • Mentor and support staff or volunteers responsible for the charity’s day-to-day financial management.
   • Build positive relationships with trustees, senior staff, donors, and external partners

Key Skills and Experience:

• Financial Expertise: Experience in financial management, preferably within a charity or not-for-profit environment.
• Professional Qualification: A qualified accountant (ACA, ACCA, CIMA, or equivalent) or significant experience in financial oversight.
• Knowledge of Charity Finance: A strong understanding of charity financial reporting standards, tax regulations (including VAT and Gift Aid), and the UK Charity Commission’s requirements.
• Risk Management: Ability to assess and manage financial risks effectively.
• Leadership and Communication Skills: Strong ability to communicate financial information clearly and concisely to non-financial stakeholders.
• Strategic Thinking: Experience in budgeting, financial planning, and advising senior leadership on strategic decisions.
• Ethical Integrity: High standard of personal integrity, ensuring that the charity operates with transparency and accountability.

Personal Attributes:

• Commitment to the Charity’s Mission: A passion for the charity’s cause and a strong desire to contribute to its success.
• Attention to Detail: Precision in reviewing financial documents and identifying issues or discrepancies.
• Analytical Mindset: Ability to understand complex financial data and communicate it in a straightforward manner.
• Collaborative: Ability to work effectively with other trustees, staff, and volunteers.

We are committed to diversity and inclusion, and encourage applications from individuals with a range of experiences, backgrounds, and perspectives, including those with lived experience.

Role Profile

As Chair of the Charity, you will have the responsibilities of a Trustee, lead the Board of Trustee’s, set strategic direction and oversee the organisation. The responsibilities of the role include:

Knowledge & Experience

● Providing leadership to the organisation and the board by ensuring that everyone remains focused on the delivery of the organisation’s charitable purposes in order to provide greater public benefit

● Chairing and facilitating board meetings

● Giving direction to board policy-making

● Checking that decisions taken at meetings are implemented

● Representing the organisation at functions and meetings, and acting as a spokesperson as appropriate

● Bringing impartiality and objectivity to decision-making

With the chief executive:

●  Planning the annual cycle of board meetings and other general meetings where required, for example, the annual general meeting

●  Setting agendas for board and other general meetings

●  Developing the board of trustees including induction, training, appraisal and succession planning

Skills & Abilities

● Addressing conflict within the board and within the organisation, and liaising with the chief executive to achieve this

● Liaising with the chief executive to keep an overview of the organisation’s affairs and to provide support as appropriate

● Leading the process of supporting and appraising the performance of the chief executive

● Sitting on appointment and disciplinary panels

● The vice-chair acts for the chair when the chair is not available and undertakes assignments at the request of the chair

Person Specification

In addition to the person specification for a trustee, the Chair should have the following qualities.

● Leadership skills

● Experience of committee work

● Tact and diplomacy

● Good communication and interpersonal skills

● Impartiality, fairness and the ability to respect confidences.

It would also be desirable for the chair to have a background and experience in social care, education or youth sectors. A wider involvement with the voluntary sector and other networks is also helpful.

Referrals are always welcome, please ask others whom you feel may be interested.

Terms of Appointment

Time Commitment 

- Attend quarterly board meetings from 5pm – 7pm,.

- Attend the Annual General Meeting (AGM) once per year.

- From time to time or as needed, attend one of our sub-committees so that you can gain a good insight into the Charity’s day to day activities and support the team. Sub-committees meet once a quarter, usually 2 weeks before the Trustee Board meeting.

- Get involved in other activities depending on your skills / interests / preferences.

- Attend meetings or visits with the CEO and our staff to ensure we all stay close to the services we are providing.

- Support with matters and or decisions where necessary between meetings.

- Meetings are currently held in person with the option online.

We understand and respect that people who are working full-time and/or have family/other responsibilities may not be able to travel to the meetings in person sometimes.

Chair/ Trustees are appointed for a three-year term at a time which can be extended twice, meaning a maximum of nine years.

Pre-appointment checks

It is important to note that pre-appointment declarations will be requested to ensure that applicants have not been disqualified by law from acting as a trustee.

We will also need to carry out an enhanced DBS check, prior to appointment along with reference checks and other due diligence.

Be Free Young Carers follow Safer recruitment. Please see our Safer Recruitment policy for further information.

We are seeking an individual with a safeguarding background to support our well-established Trustee board.  The role is a voluntary, unpaid role.  The role is suited to a knowledgeable professional with a background in health/wellbeing for example; social work, teacher with responsibility for safeguarding, medical professional etc, who has a desire to make a real contribution to the shaping and future of Chesham Grammar School.  Our vision for CGS and values are firmly located at the centre of everything we do. 

No previous experience in an educational environment is necessary.

EXPRESSION OF INTEREST

If this role is something you are interested in and would like to explore further, we ask for a CV along with an expression of interest, stating why you think this role is suitable and what knowledge and experience you can bring to the Trust.

Construction Youth Trust is a forward-thinking charity whose mission is to help young people reach their full potential and take their first steps towards a rewarding working life. We prepare young people for the world of work, support them to build their skills and confidence and connect them with opportunities and employers aligned with their abilities and interests.

What will you be doing?

We are looking for a motivated and passionate individual to join our dynamic Board of Trustees to support the strategic growth and development of the Trust and to strengthen the Board in the specific areas of safeguarding and community development. 

Time Commitment

You will attend quarterly Full Board meetings (Half day, face-to-face in London during working hours).

Once established, there may be opportunity to join our Resources & Governance and Nominations committees, who also meet quarterly but typically online for 1-3 hour meetings. For candidates with significant safeguarding experience there may also be opportunity to support the Safeguarding Team, who meet quarterly, typically online. 

What are we looking for?

We are particularly seeking additional skills/experiences in one or more of these areas:

• Significant safeguarding knowledge & experience, ideally with online with the responsibility of a safeguarding lead
• Lived experience or good knowledge of the barriers facing the young people we work with
• Good knowledge, experience or networks in community groups/charities supporting CYT beneficiaries

No previous trustee experience is required, just a passion for championing social mobility and unlocking the career potential of young people. 

Please refer to the Charity Commission Essential Trustee guide for a comprehensive overview of the roles and responsibilities of a trustees as well other useful trustee guidance and information. 

What difference will you make?

Shape the future: Guide the Trust’s strategic direction and ensure we stay true to our mission.

Have a real impact: Work alongside fellow trustees and staff to help us deliver our aim of connecting young people to rewarding careers and make a real difference to the life chances of young people

Gain new skills and make connections: We offer full support and training for trustees, as well as the opportunity to learn alongside our talented Board of Trustees. You can read about our current board members on our website.

Before you apply

If you are interested in being considered for the position please send a cover letter of no more than 500 words detailing how you feel you align to the desired skills and experience and why you’d like to become a trustee of Construction Youth Trust accompanied by your CV.

All applications will be reviewed by the Nominations Committee and the Full Board before candidates are invited to interview.

Trustees play a vital role in ensuring Banbury Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.

What will you be doing?

Banbury Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the food bank’s values, and who can bring life experience to the board of trustees. 

Key tasks:

• To manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
• To ensure the board regularly reviews its structures, roles, relationship to staff and implementing changes if and when necessary.
• To develop a long-term strategy for the food bank with clear objectives which can be monitored and adapted.
• To work alongside the Treasurer and the board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary.
• To ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders.
• To ensure the food bank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• To act with reasonable care and skill, giving your time, thought and energy to your role.
• To prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.
• To provide ad hoc support to the staff team and volunteers from time to time.
• To act at all times in accordance with the foodbank’s trustee code of conduct.
• The Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.

What are we looking for?

We are looking for people who want to help their local community and work towards the eradication of food poverty whilst support the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate a:

• Knowledge of and commitment to the work of Banbury Foodbank.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Willingness to act in the best interest of the charity.
• Sound, independent judgement and ability to think creatively.
• Working effectively as a team member and demonstrating a willingness to learn and develop.

The food bank would particularly welcome applications from those with experience in one (or more) of the following areas:  

• Fundraising
• Managing in an operational environment
• Campaigning
• Safeguarding

What difference will you make?

By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Banbury Foodbank.

Leeway Domestic Violence and Abuse Services is a registered charity providing a range of services to adults and children fleeing domestic abuse across Norfolk and Suffolk.

Having recently undertaken a governance review we currently have a vacancy for a volunteer to join the Board of Trustees who ideally has had some experience of being involved at a board level. 

The skills and expertise we will consider particularly are:

• Finance
• Safeguarding

We would welcome any applicants from ethnic minority groups and in addition those who have had some previous experience in chairing meetings or have been a chair of another organisation in the past.

Board meetings are at present held in Norwich approximately six to eight times per year for a maximum of two hours in the evening.

Other information:

• Expenses: paid in accordance with the Leeway volunteer expenses policy and following provision of receipts
• Insurance Cover: Trustee Indemnity Insurance in place
• Training: Trustee induction and ongoing training
• Recruitment method: Application form and skill-based Interview process

Applicants must support and have awareness of the aims and purposes of Leeway Domestic Violence and Abuse Services. 

• Closing date Friday 14th March 2025

Please see email when you click to apply to get an application form. Successful candidates will be subject to a Disclosure Barring /DBS check.

Would you like the opportunity to apply your experience in a meaningful volunteer role to launch young people for life whilst also enhancing your skills, boosting your self-esteem and meeting new people?

The Sea Cadets is the UK’s leading maritime charity and provides a head start in life for young people through nautical adventure and fun. Our volunteers work, both directly with young people and behind the scenes, to help make a positive difference to teenagers who are often struggling in today’s world and their communities.

You don’t need boating or military experience to volunteer with Sea Cadets; whatever your skills or experience – your help and support can make a huge difference to our cadets and the unit.

What do we need assistance with?.....

- Watersport instructors (already qualified or just interested), we’ll train anyone! It’s good fun, honest!

- Minibus drivers.

- Assisting with keeping the Sea Cadet database up to date with qualifications, achievements and information on cadets and volunteers.

- Attending some Parade Nights (Fridays 1900-2130, Sundays 1000-1330) or being able to commit to a particular night each week or month, to teach and supervise indoor lessons, outdoor activities and afloat sessions.

- Ensuring communication between parents and volunteers is clear and frequent.

We are looking for an Operations and Policy Trustee to join the board of the Jubilee Foodbank Market Harborough. We are a small registered charity, completely volunteer-run.

We are looking for someone who can:

• Ensure the Foodbank has appropriate procedures to comply with current legislation and good practice including health and safety; safeguarding & GDPR compliance/data protection etc.
• Ensure the charity’s policies and procedures are reviewed annually.
• Review policies to match what we do, including day to day procedures followed in store.
• Introduce new policies and procedures when and where necessary in order to keep things running simply and efficiently
• Ensure risk assessments and fire/electrical checks are kept up to date.
• Attend monthly Trustee meetings in Market Harborough, usually held on a weekday evening for approximately 2 hours.

Secretary Job Description 

General responsibilities 

• To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations.

• To ensure that the organisation pursues its objects as defined in its governing document.

• To ensure the organisation applies its resources exclusively in pursuance of its objects (the charity must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are).

• To contribute actively to the board of trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.

• To safeguard the good name and values of the organisation.

• To ensure the effective and efficient administration of the organisation.

• To ensure the financial stability of the organisation.

• To protect and manage the property of the charity and to ensure the proper investment of the charity's funds.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives or other issues in which the trustee has special expertise. 

Additional duties 

Either personally or by delegation, the secretary should: 

• Receive agenda items from other trustees/staff

• Prepare agendas in consultation with the chair and chief executive

• Circulate agendas and supporting papers in good time

• Check that a quorum is present

• Minute the meetings and circulating the draft minutes to all trustees

• Ensure that the minutes are signed by the chair once they have been approved

• Check that trustees and staff have carried out action agreed at a previous meeting

• Circulate agendas and minutes of the annual general meeting and any special or extraordinary general meetings

• Sit on appraisal, recruitment and disciplinary panels as required

Secretary person specification 

• Commitment to the organisation

• Willingness to devote the necessary time and effort

• Strategic vision

• Good, independent judgement

• Ability to think creatively

• Willingness to speak their mind

• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

• Ability to work effectively as a member of a team

• Nolan's seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

• Organisational ability

• Knowledge or experience of business and committee procedures

• Minute-taking experience, if this is not being delegated to staff

Childline Volunteer Counsellor- Someone who wants to make a difference to children’s lives by being there to listen when they feel they have no one else to turn to. As a Childline counsellor, you’ll be there for young people and listen to them as they open up about whatever is worrying them, whether it’s bullying, abuse, self-harm or family relationships – you’ll be there to support them.

What you’ll do

You’ll volunteer in our Leeds Childline base, offering counselling support to children and young people over the phone or through our 1-2-1 online chat. Your supervisor will help you develop and evaluate your counselling skills. After your initial training, you will be able to help young people as well as identify when a child or young person may be at risk, but don’t worry a supervisor will be on hand to give you plenty of support.

What you’ll get

You’ll receive training sessions over 12 weeks to prepare you for the role. When you start your regular shifts, a supervisor will be around all times to support you. Every shift includes a briefing and debriefing alongside other volunteers. Supervisors will also give you regular one-to-one support and group supervisions.

What we’ll need from you

Signing up to be a Childline counsellor is a big commitment and requires lots of training so, we do ask people to stay in the role for a minimum of one year.

We’ll also need to do some routine safeguarding checks, including an enhanced criminal record check and at least two satisfactory references with at least one covering a period of five years or more with no gaps. It’s nothing to worry about, and we can answer any questions you have about this.

Who’s right for the role?

While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experience.

• Passionate about helping young people and children
• Great communication skills
• Empathetic and perceptive
• able to think on your feet
• works well within a team
• emotional resilience

Why volunteer with us?

Not only will you gain valuable experience throughout your volunteering journey, you’ll also have access to useful resources including a catalogue of online training, discount portal and NSPCC inMind – an online mindfulness resource.

You’ll be fully supported throughout your volunteer journey with us and will have a dedicated key contact should you have any questions along the way.

Who We Are:
Bridge the Gap: Ending Digital Poverty is a dedicated organization focused on breaking down barriers to digital inclusion. We provide essential services, resources, and workshops to empower individuals and communities, ensuring everyone has access to the digital tools and skills needed to thrive in today’s world.

About the Role:
We are seeking a Volunteer and Workshop Coordinator to join our team. This vital role is key to managing our volunteer network and coordinating workshops that directly support our mission to end digital poverty. Volunteers are at the heart of what we do, and we highly rely on their dedication and passion to deliver our services effectively.

This role is currently voluntary, as we are in the process of securing sustainable funding to transition this position into a paid role. Until then, this opportunity is pivotal in helping us deliver our services and maintain the high standards that our communities rely on.

What We’re Looking For:
We need someone who is not afraid to roll up their sleeves and get stuck in to help our team with service delivery. The ideal candidate will possess the relevant skills and experience to make a meaningful impact in this role, ensuring our services run smoothly and effectively.

Responsibilities:

• Volunteer Management: Recruit, onboard, and support volunteers to ensure they are matched effectively with residents and tasks.
• Workshop Coordination: Plan, organize, and oversee workshops, ensuring they meet the needs of residents and are adequately staffed.
• Collaboration: Work closely with the administrative team to ensure smooth transitions between volunteers, residents, and workshop activities.
• Problem-Solving: Address any challenges or concerns from volunteers or residents to maintain a positive and productive environment.
• Reporting: Monitor and report on volunteer and workshop outcomes, identifying areas for improvement and growth.

Skills and Experience:

• Strong organizational and communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Experience in volunteer management, workshop coordination, or a related field is a plus.
• A proactive and hands-on approach to problem-solving.

Why Join Us?
This is an incredible opportunity to contribute to a cause that makes a tangible difference in people’s lives. By joining us, you’ll play a key role in helping us bridge the digital divide and empowering communities through technology and education.

As this role is subject to funding and long-term sustainability, your contribution will be instrumental in shaping the future of our services and ensuring we continue to grow and succeed.

If you’re passionate about making a difference and have the skills and dedication to support our mission, we’d love to hear from you!

How to Apply:
Please send your CV and a brief statement outlining your suitability for the role

Thank you for considering this opportunity to make a lasting impact in the fight against digital poverty.

Pan Arts is a leading force in using the arts to inspire social change. We are looking for new trustees to join the Board with experience in Press/Media, Safeguarding, Arts Administration and Psychology.

Pan Intercultural Arts uses the arts to rekindle creativity and imagination in people who have been through extreme events in their lives which have reduced those vital elements. Working with survivors of trafficking, refugees, asylum seekers and young people in special education situations, we imagine and explore alternative pathways to change lives.

This is an exciting time to be joining the Pan Board of Trustees. In September 2025 we will be announcing our next 4 year business plan and starting celebrations as we approach Pan’s 40th.

Trustees attend quarterly trustee meetings, assist with fundraising and networking and represent us at events. We also expect them to dedicate small amounts of time to work with individual staff members on their area of expertise and visit the projects to understand the work. We are particularly looking for candidates with experience in Press/Media, Safeguarding, Arts Administration and Psychology.

Being a trustee is a voluntary position and an interest in the issues facing our work and a commitment to the role is essential, although no prior experience of being a trustee is required.

For full details and how to apply please visit our website and complete an application form.

Come join our volunteering team to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q3 by Best Companies as the 6th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal  system to seek justice and to secure convictions against their perpetrators.

If you are a skilled seamstress, enjoy a knit and natter or you are a whizz with watercolours, then this opportunity could be for you!

We are looking for Activities Volunteers to help support us in our uplifting group session activities, tasks will include:

•Welcoming visitors and service users to the hub, helping them sign in, directing them to the hub space, helping service users to engage within a group setting, helping with any activity sessions that take place on or off the premises.

•Help to create a varied programme of activities.

•To offer a safe and comfortable experience for all service user, showing awareness of service users’ varying physical and mental well-being needs.

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

This role requires maturity, and an ability to engage with female adults in a trauma informed way, while working alongside staff members to deliver the service in line with agreed procedures and systems.

Volunteers need to:

•Be at least 18 years old

•Be female as this role is restricted for females under the Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010

•Be able to get to the group session which is based outside of Birmingham City Centre

•Be computer literate and have a good standard of spoken and written English

•Be willing to have an enhanced DBS check

•Have knowledge and understanding of human trafficking issues or willingness to learn

•Have an understanding of the importance of professional boundaries in the role

To apply, head to our website and complete an application form.

You will support people to access healthcare and overcome barriers, providing much-needed practical support. Your time will be split working in our Stratford (East London) Clinic, Outreach Services in East London, and on our remote Advice Line and Casework.

You will be the first point of contact for patients in a health promotion setting, you will listen to peoples’ needs and identify other support services. You will be helping patients with GP registration and administration needs & advocating on their behalf to NHS services. You will be taking on in depth and complex casework where patients may face significant barriers to accessing healthcare. You will be completing data collection forms with the patient and responding to queries on our advice line.